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We are experienced cruisers with many cruises on many lines, but mainly Holland America. Embarkation and disembarkation went well. Shore excursions were as usual, and as usual it was cheaper and better to organise your own if feasible. As mentioned by another reviewer, many Asian ports require a shuttle to get to anywhere of interest.Holland America charges excessively for shuttles, if it bothers to provide one at all, and we found it much cheaper to get local taxis. The food was so awful we couldn't wait to get into a port to get something decent. Apart from the cook to order eggs, etc, at breakfast, it was overcooked, tasteless, and either soggy or dry. Picture overcooked frozen green beans that had been sitting for a long time. The fish in particular deserves some sort of award for it's awfulness. Carpets are grubby, the walls of our cabin were dirty, and the balcony rusty. The bathroom was OK and looked to have been upgraded not long ago. The shower, however, kept coming apart. Service generally was OK. The staff tried hard, including front office. Our cabin steward had too many cabins to service but did a good job. Dining room stewards were also overstretched. Our first cruise was on Volendam and we really enjoyed it. Others have been good also, but the steady decline because of cost cutting has been obvious. We won't bother cruising with Holland America again. The free laundry we get as 4 star mariners can't compensate for all the drawbacks, especially the food.

Last Holland America Cruise by These 4 Star Mariners

Volendam Cruise Review by Kipling

15 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Asia
  • Cabin Type: Vista Suite with Verandah
We are experienced cruisers with many cruises on many lines, but mainly Holland America.

Embarkation and disembarkation went well.

Shore excursions were as usual, and as usual it was cheaper and better to organise your own if feasible.

As mentioned by another reviewer, many Asian ports require a shuttle to get to anywhere of interest.Holland America charges excessively for shuttles, if it bothers to provide one at all, and we found it much cheaper to get local taxis.

The food was so awful we couldn't wait to get into a port to get something decent. Apart from the cook to order eggs, etc, at breakfast, it was overcooked, tasteless, and either soggy or dry. Picture overcooked frozen green beans that had been sitting for a long time. The fish in particular deserves some sort of award for it's awfulness.

Carpets are grubby, the walls of our cabin were dirty, and the balcony rusty. The bathroom was OK and looked to have been upgraded not long ago. The shower, however, kept coming apart.

Service generally was OK. The staff tried hard, including front office. Our cabin steward had too many cabins to service but did a good job. Dining room stewards were also overstretched.

Our first cruise was on Volendam and we really enjoyed it. Others have been good also, but the steady decline because of cost cutting has been obvious. We won't bother cruising with Holland America again. The free laundry we get as 4 star mariners can't compensate for all the drawbacks, especially the food.
Kipling’s Full Rating Summary
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Cabin Review

Vista Suite with Verandah
Cabin A 6207
Cabin was a standard balcony cabin. It was quiet and had no ongoing problems. It was, however grubby and in need of renovation. The steward was fine.
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Port & Shore Excursion Reviews