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This was the only cruise I have ever been on. Everything was mess. We were told that we could check in at 10am, board the ship at noon, rooms at 2pm and that our luggage would be waiting for us in our rooms. 10am check in- the lady was very slow and made several remarks about how she hated her job. Boarding the ship- it was almost 1pm before we could board the ship 2pm room check in- got to our room, there was no luggage. We were told that we would have our luggage by 5pm. I actually went and found my own luggage and took it back to the room. We came in from KY and were not dressed for the higher temps. Room- the room was not clean, there was trash under the bed and brown/reddish stains on the bathroom wall. Staff- the staff was very rude. On several occasions, the staff was so rude and spoke very little english. Food was not good at all and was served only at certain times, anything outside of the set times was for an extra charge. All entertainment you had to purchase tickets. Terrible experience. The excursion was worth the money, around $100 for a snorkel/kayak adventure.

Terrible Experience

Grand Celebration Cruise Review by BridgetLogs

34 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Bahamas
This was the only cruise I have ever been on. Everything was mess. We were told that we could check in at 10am, board the ship at noon, rooms at 2pm and that our luggage would be waiting for us in our rooms.

10am check in- the lady was very slow and made several remarks about how she hated her job.

Boarding the ship- it was almost 1pm before we could board the ship

2pm room check in- got to our room, there was no luggage. We were told that we would have our luggage by 5pm. I actually went and found my own luggage and took it back to the room. We came in from KY and were not dressed for the higher temps.

Room- the room was not clean, there was trash under the bed and brown/reddish stains on the bathroom wall.

Staff- the staff was very rude. On several occasions, the staff was so rude and spoke very little english.

Food was not good at all and was served only at certain times, anything outside of the set times was for an extra charge.

All entertainment you had to purchase tickets.

Terrible experience.

The excursion was worth the money, around $100 for a snorkel/kayak adventure.
BridgetLogs’s Full Rating Summary
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Cabin Review

Cabin U102
dirty!!! Stains on bathroom wall and trash under the bed.

Port & Shore Excursion Reviews