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First of all let me say that we have been on many different cruise lines, from big to small and cheap to luxurious. This was such a surprise. Last year we were on the Oasis of the Seas and it was fabulous. I feel Norwegian squeezed as many rooms on this ship as possible and sacrificed open public space. I had the feeling of a very small ship and there were always tons of people everywhere, no room for a quiet moment. My biggest complaint is about the charges- I have never seen anything like it. We felt forced to eat in specialty restaurants as the food was terrible in the complimentary dining rooms. Even room service had a charge. Beverage package didn't include water or coffee at a coffee shop. Even a show- the supper club charged. Also the music was the same throughout the ship- loud- drums and bass. Even while we were eating dinner the music was too loud to hear. No soft dinner music at all. We were with a group and there was no place for us to meet. It just was my least favorite cruise experience I have ever had. The entertainment was good, but I do not think it is a pretty ship. Also I think the service is not as good with the freestyle dining as you do not get to know the people.

We were really disappointed with Norwegian.

Norwegian Escape Cruise Review by Dianelombard

4 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Eastern Caribbean
  • Cabin Type: Balcony Stateroom
First of all let me say that we have been on many different cruise lines, from big to small and cheap to luxurious. This was such a surprise. Last year we were on the Oasis of the Seas and it was fabulous. I feel Norwegian squeezed as many rooms on this ship as possible and sacrificed open public space. I had the feeling of a very small ship and there were always tons of people everywhere, no room for a quiet moment.

My biggest complaint is about the charges- I have never seen anything like it. We felt forced to eat in specialty restaurants as the food was terrible in the complimentary dining rooms. Even room service had a charge. Beverage package didn't include water or coffee at a coffee shop. Even a show- the supper club charged.

Also the music was the same throughout the ship- loud- drums and bass. Even while we were eating dinner the music was too loud to hear. No soft dinner music at all. We were with a group and there was no place for us to meet. It just was my least favorite cruise experience I have ever had. The entertainment was good, but I do not think it is a pretty ship. Also I think the service is not as good with the freestyle dining as you do not get to know the people.
Dianelombard’s Full Rating Summary
Enrichment Activities
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Cabin Review

Balcony Stateroom
Cabin BE 9924
We had a handicap room and it was room and fine.
Deck 13 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins