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We love Crystal...especially the Symphony. The staff knows your name and provides wonderful, personalized service without being excessive. The ship is perfectly maintained. The cabins are not as large as some on newer ships but that is probably why the two Crystal ships (the Serenity and Symphony) are such a good value. In spite of the cabin size, there is plenty of storage. There is so much to do onboard (good speakers, computer, foreign language and bridge classes on every cruise) that there is no reason to spend much time in your cabin. Admitedly, the entertainment is geared to the 'conservative' 50+ passenger. You aren't going to find costume contests and 'wild' pool entertainment. The fitness center has the most modern equipment (plenty of it) and many free classes...Stretch, Pilates, etc. The food is very good and the 'inclusive' wines and spirits are quite satisfactory with a large selection of both. In fact, most of the spirits are premium quality (e.g., Makers Mark). The Silk Road (Nobu's Japanese restaurant) is wonderful as is Prego, the Italian restaurant. With the new management, I have noticed a couple 'cut-backs'. There are few free shuttles into town. You either need to take a tour or arrange your own transportation if the city is not within walking distance. In the dining room, caviar is on the menu several nights, but you can no longer order it at any meal as you once could.

Caribbean

Crystal Symphony Cruise Review by floridasailor

8 people found this helpful
Trip Details
  • Sail Date: November 2015
  • Destination: Caribbean
We love Crystal...especially the Symphony. The staff knows your name and provides wonderful, personalized service without being excessive. The ship is perfectly maintained. The cabins are not as large as some on newer ships but that is probably why the two Crystal ships (the Serenity and Symphony) are such a good value. In spite of the cabin size, there is plenty of storage. There is so much to do onboard (good speakers, computer, foreign language and bridge classes on every cruise) that there is no reason to spend much time in your cabin. Admitedly, the entertainment is geared to the 'conservative' 50+ passenger. You aren't going to find costume contests and 'wild' pool entertainment. The fitness center has the most modern equipment (plenty of it) and many free classes...Stretch, Pilates, etc.

The food is very good and the 'inclusive' wines and spirits are quite satisfactory with a large selection of both. In fact, most of the spirits are premium quality (e.g., Makers Mark).

The Silk Road (Nobu's Japanese restaurant) is wonderful as is Prego, the Italian restaurant.

With the new management, I have noticed a couple 'cut-backs'. There are few free shuttles into town. You either need to take a tour or arrange your own transportation if the city is not within walking distance. In the dining room, caviar is on the menu several nights, but you can no longer order it at any meal as you once could.
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