AmaDagio Cruise Review by Maf6672
- Sail Date: October 2015
- Destination: Europe River
- Cabin Type: Stateroom with French Balcony
Shout out to Helene for her creative and last minute ability to change, add to and personalize some of the shore excursions. Her hard work and creativity were most appreciated. We found all service personal positive, pleasant and helpful. No request seemed to overwhelm them and they went out of their way to provide a clean, welcoming ship. The dining room was handled well,with good food and good service (although ice cream sundaes were rather overused as a dessert and home baked goods often limited to breads and rolls-which were delicious). Evening activities were surprising good. Much better,in fact, than found on or crusie last year on Viking.
However, this is an old, unrenovated ship and lacked so much of what we found on a newer ship. The first issue was the lack of proper lighting throughout the ship. Closet space was quite extensive (for a river boat) but unuseable if you didn't use the the flashlight app on your phone. It was almost impossible to use the small bathroom for putting on makeup as, here again lighting was minimal-as was any usable storage or counter space. The shower was great and hot water always available. There was almost no usual counter space in the cabin with the outdated desktop taking over the majority of what was available. While bottled water was provided daily, you had to drink it warm as the space lacked a mini refrig. - big error. The cabin was small, dark and old with unraveled carpeting, uncomfortable and very limited seating. There was simply nothing inviting about the space...old and sad best expresses it. We were told that AMA was ditching this ship within two years with new ships replacing it. Seems somewhat unfair to charge full rates for a ship that you are not keeping up and which provides so much less than newer ships we have been on. Also, the lack of real balconies was yet another limitation on this ship.
The main lounge also suffered from age. Maybe the lack of proper lighting helped hid the old, well used and not very attractive furniture. In summary, the staff was great, the food good, the tours of interest but the ship itself simply unacceptable.
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