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Just back from 14 nights cruise to Lerwick, Faroes Islands (best part) all the way round Iceland then to 3 ports in Norway (why always Bergen?). Rough seas for the better part of the cruise and this is the height of summer. The heavy sky and bad weather was very dramatic in the Faroes. But the rest of the cruise very same. how many times can you see Bergen in a life time? Being a wheelchair user 24/7 I can not recommend HAL ... there wheelchair cabins ..we had 390 on deck 6 is a joke. no gap between end of bed and fixtures, so if you want to use the toilet you have no hope. OK after 6 days Hal changed the bed around but only after writing to the hotel director and having a meeting with him. boy talk about slow. Wheelchair user? forget it, how about disembarkation in a port for Deck 5? boy that is some ramp and steep. Normally Deck 3 is bad enough. Poor planning by HAL. Tolets backed up over and over. Norovirus was on the ship again. It arrived in Harwich for passengers getting on to be given a letter telling them that had just disembarked cases.. now I read that a few weeks back on a cruise review. HAL does not have a handle on it. Wash your hands over and over, But the crew just walk on and off the ship with no hand wash.. I complained, but it carried on. This ship has problems health wise. It is off to P & O soon so it will be there problem then. Good parts? yes the food was very good. the cakes to die for. crew helpful on the whole. But few waiters on the pool area on Ledo deck.. 2 waiters behind bar, but only one coming out to the public... perhaps he does not want to catch anything? The cafe (expensive coffee had the machine down for two days).. but the internet has to be the worse.. worse than Costa or Celebrity.. even had credit when we docked as unable to get connections. Poor tendering in Heimaney in Western Islands, Iceland still issuing tickets at 1.30 in the afternoon for people to get off from arrival at 8 a.m. and everyone back on board by 3.30? some joke. only a limited number of tenders working. Perhaps they do not need that many boats in an evacuation? but at Harwich lifeboat drill you get your cabin number called.. ticked off as present.. but the best bit this is just before sailing and coaches are still rolling up dock side full.. perhaps that is were cabin 666 was? still on the coach. not well organised and did not give me a safe feeling. They will say they were checking those late arrivals off..yep OK if that is what they say. Avoid deck 6 Port side.. noise from rolling trollies in kitchen about all day and up to about midnight... of chipping tiles off the floor on deck 7 for 6 hours solid while in Port. painting everything.. good.. but wondered where the hand rails went when taken off at start of cruise never to come back. lots of rope to stop you looking over the Starboard side. Did I mention the food? yes I did, well worth saying again it was good. expensive drinks on this ship. if you can get one... even in the Rotterdam dining room only one wine waiter? never saw him for the start of the food service, arrived about pudding time. Nice mix of passengers, some from Australia, Israel, Far east and of course the USA and the UK... even heard some South Africans.

Good job it has been sold to P & O Australia

Ryndam (Retired) Cruise Review by bobfage

Trip Details
  • Sail Date: August 2015
  • Destination: Norwegian Fjords
  • Cabin Type: Large Ocean-View Stateroom
Just back from 14 nights cruise to Lerwick, Faroes Islands (best part) all the way round Iceland then to 3 ports in Norway (why always Bergen?).

Rough seas for the better part of the cruise and this is the height of summer. The heavy sky and bad weather was very dramatic in the Faroes. But the rest of the cruise very same. how many times can you see Bergen in a life time?

Being a wheelchair user 24/7 I can not recommend HAL ... there wheelchair cabins ..we had 390 on deck 6 is a joke. no gap between end of bed and fixtures, so if you want to use the toilet you have no hope. OK after 6 days Hal changed the bed around but only after writing to the hotel director and having a meeting with him. boy talk about slow.

Wheelchair user? forget it, how about disembarkation in a port for Deck 5? boy that is some ramp and steep. Normally Deck 3 is bad enough. Poor planning by HAL.

Tolets backed up over and over. Norovirus was on the ship again. It arrived in Harwich for passengers getting on to be given a letter telling them that had just disembarked cases.. now I read that a few weeks back on a cruise review. HAL does not have a handle on it. Wash your hands over and over, But the crew just walk on and off the ship with no hand wash.. I complained, but it carried on. This ship has problems health wise. It is off to P & O soon so it will be there problem then.

Good parts? yes the food was very good. the cakes to die for. crew helpful on the whole. But few waiters on the pool area on Ledo deck.. 2 waiters behind bar, but only one coming out to the public... perhaps he does not want to catch anything? The cafe (expensive coffee had the machine down for two days).. but the internet has to be the worse.. worse than Costa or Celebrity.. even had credit when we docked as unable to get connections.

Poor tendering in Heimaney in Western Islands, Iceland still issuing tickets at 1.30 in the afternoon for people to get off from arrival at 8 a.m. and everyone back on board by 3.30? some joke. only a limited number of tenders working.

Perhaps they do not need that many boats in an evacuation? but at Harwich lifeboat drill you get your cabin number called.. ticked off as present.. but the best bit this is just before sailing and coaches are still rolling up dock side full.. perhaps that is were cabin 666 was? still on the coach. not well organised and did not give me a safe feeling. They will say they were checking those late arrivals off..yep OK if that is what they say.

Avoid deck 6 Port side.. noise from rolling trollies in kitchen about all day and up to about midnight... of chipping tiles off the floor on deck 7 for 6 hours solid while in Port. painting everything.. good.. but wondered where the hand rails went when taken off at start of cruise never to come back. lots of rope to stop you looking over the Starboard side.

Did I mention the food? yes I did, well worth saying again it was good. expensive drinks on this ship. if you can get one... even in the Rotterdam dining room only one wine waiter? never saw him for the start of the food service, arrived about pudding time.

Nice mix of passengers, some from Australia, Israel, Far east and of course the USA and the UK... even heard some South Africans.
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Cabin Review

Large Ocean-View Stateroom
Cabin EE 390
Firstly it was not large as cabins go, certainly not a wheelchair accessible cabin. this cabin is Port side on deck 6 lower veranda deck, one window you cannot see out of as it is behind the bed and also it is in the part of the ship that has blocked in hand rails. The windows are silvered, but you can see in if you put your face close. Carpets are tired, but then they have sold it and who is worried about the carpets when P & O will change them when they take the ship over in October / November 2015. why am I doing a review on a cruise ship no one is going to book in the future? just to let off steam at how poor the accommodation was for the money. Wardrobe doors hanging off and took have a day and two men to get them in working order. Toilets blocked and had to have plumber in a couple times, The Israeli group had toilet water just pumping out of joints in the pipes. Not good what ever way you look at it. tired cabins, chipped wood, screws with heads showing holding cabinets together. disappointing.
Lower Promenade Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews