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I don't even know where to begin. Let me say that the crew and service staff were excellent. That is the only good thing about this cruise line. 1) For the amount of money, WIFI should be included with the price. I took my husband over 10 minutes to connect for his job, which ate up many of the minutes we purchased. 2) The cabins are small. You cannot both get ready at the same time, unless you dance around each other. The sofa was very uncomfortable. And the "queen" bed was actually two singles pushed together. The carpet is thread bare. The cleaning staff however, did a really good job. 3) If you don't care to visit the cities, this is the cruise for you. We, however, like to absorb what each city has to offer, and could not due to the time constraints. 4) Be prepared to NOT enter ports that require tender service. The 2 we wanted to see, Waterford Ireland and Iceland, became "days at sea" due to the captain and pilot thinking the seas were too rough, 5) Days at sea - if you are under 80 years of age, be prepared for total boredom. Substitute activities included scarf tying and dollar bill origami. REALLY? Where was the wine tasting? Only 1 tour of the galley? 6) Music and dancing - If you are under 80, be prepared not to dance, nor to hear any music created in the 21st century! 7) Shipboard shopping - Forget about it! 8) Crystal Cruise excursions - Use the internet to book your own. Our guide in Iceland spoke very poor English, told us nothing about the country, the people, and what we were seeing. Lobster feast? How about rock lobster parading as lobster. A waste of our short amount of time in Iceland. 9) Best tour - Booked a "FabFour Beatles Tour" in Liverpool. Do this! 10) Do not rely on the Crystal maps provided at the excursion desk. We ended up NEVER finding the shuttle stop and had to take taxis to and from the ports. 11) Food was good, however there was nothing regional, and we cannot remember what we had. 12) Wine list adequate for California wines (not much from other countries). 13) For 20K, this trip should have be fabulous. We could have purchased a SmartCar.

Wait until you are 80 to cruise with Crystal.

Crystal Symphony Cruise Review by Cityfolk2015

10 people found this helpful
Trip Details
I don't even know where to begin. Let me say that the crew and service staff were excellent. That is the only good thing about this cruise line.

1) For the amount of money, WIFI should be included with the price. I took my husband over 10 minutes to connect for his job, which ate up many of the minutes we purchased.

2) The cabins are small. You cannot both get ready at the same time, unless you dance around each other. The sofa was very uncomfortable. And the "queen" bed was actually two singles pushed together. The carpet is thread bare. The cleaning staff however, did a really good job.

3) If you don't care to visit the cities, this is the cruise for you. We, however, like to absorb what each city has to offer, and could not due to the time constraints.

4) Be prepared to NOT enter ports that require tender service. The 2 we wanted to see, Waterford Ireland and Iceland, became "days at sea" due to the captain and pilot thinking the seas were too rough,

5) Days at sea - if you are under 80 years of age, be prepared for total boredom. Substitute activities included scarf tying and dollar bill origami. REALLY? Where was the wine tasting? Only 1 tour of the galley?

6) Music and dancing - If you are under 80, be prepared not to dance, nor to hear any music created in the 21st century!

7) Shipboard shopping - Forget about it!

8) Crystal Cruise excursions - Use the internet to book your own. Our guide in Iceland spoke very poor English, told us nothing about the country, the people, and what we were seeing. Lobster feast? How about rock lobster parading as lobster. A waste of our short amount of time in Iceland.

9) Best tour - Booked a "FabFour Beatles Tour" in Liverpool. Do this!

10) Do not rely on the Crystal maps provided at the excursion desk. We ended up NEVER finding the shuttle stop and had to take taxis to and from the ports.

11) Food was good, however there was nothing regional, and we cannot remember what we had.

12) Wine list adequate for California wines (not much from other countries).

13) For 20K, this trip should have be fabulous. We could have purchased a SmartCar.
Cityfolk2015’s Full Rating Summary
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Cabin Review

Deluxe Stateroom with Verandah
Cabin B2 8121
Small space, worn furniture, good storage.
Horizon Deck Outside Cabins, Balcony Cabins