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We are a family with 2 girls aged 9 and 4. We also took our two sets of parents and a sister and her husband, so 10 of us in total. One set of parents had not cruised before. We expected a lot as it is supposed to be the premium brand but we were a little disappointed in certain areas. We are undecided whether we would go Celebrity again.Pre-cruise hotel: We were put in the marriott north, fort lauderdale for the night before the cruise. The hotel was most acceptable but was 25 minutes from the cruise terminal. We understand the Hilton is only 5 mins away so it may be best to book in there. Embarkation: This was very smooth as we had a Concierge Class cabin and therefore had priority embarkation bypassing the very long queue. Well worth the extra cost! Public rooms: There are many of these but they all seemed very dark compared with the light in the rooms on RCI. Cabin: We had 2 interconnecting cabins. There are very few of these so you have to book early to secure them. The CC cabins are spacious with lots of cupboards and drawers. There is a large shower but I would have preferred a bath with a shower. The balcony is big enough for 2 but if there are 3 of you in the room (by using the sofa bed) then space would be tight. Dining: The buffet on Deck 10 for breakfast and lunch was good although the layout made it difficult to reach the food. There was lots of queuing and plates were hard to find. Dinner in the San Marco restaurant was again good but we did think it could have been better for the premium brand. Some people raved about Ocean Liners dining experience but it was another $30 plus 15% service per person. Entertainment: The quality of the shows were mixed. Sometimes great, sometimes awful. The highlight for us was finding Perry Grant in Michael's bar. This entertainer was fantastic although I'm not sure he's to everyone's taste. He had a big following and we didn't miss a night of him. He made our cruise every evening. Service: Our stateroom attendant was probably the least attentive we have had. He really made no effort at all. We always had to ask for replacement shower gel and beach towels. My sister asked for the binoculars that should have been in her room, 3 times and never did get them. Again our waiter was not the best. He did not refer to us by name in all the 11 days and bearing in mind he only had one table with 8 people on it we didn't think it too much to expect. Never before have we had this. His spoken English was also poor making him difficult to have any decent conversation with. In comparison, the assistant waiter was fantastic (promotion surely needed!) as was the sommelier Agnes who knew our names and tastes very quickly. The other staff were just really doing their jobs. No-one made any extra effort. Was this because they knew they'd get their tips anyway? Rumors surfaced that Constellation's best staff had been moved to the Solstice. Shore excursions: On the whole, too expensive, too long and poor value for money. Overall: This was the first time we had been away for Christmas and New Year. We were disappointed with the Christmas celebrations. They were poor. There were very little decorations, "carol singing" was more festive pop songs than carols and lasted 30 minutes on the staircase. Christmas service was diabolical - lasted 20 minutes and performed by a priest who had as much enthusiasm as someone in mourning rather than in celebration. The children did get presents from Santa and had their picture taken. A nice touch would have been to give us the photo rather than expect us to pay $10 for it. Christmas dinner was okay but more research could have been done into what different countries eat ie. how much research is needed to find out that the English eat their Christmas pudding hot and not chilled! (A return to the kitchen and microwave put this right!) Once the fiasco of Christmas was over we settled down to a lovely cruise seeing parts of Central America that were interesting. The kids club was fantastic too and our children enjoyed going there which again was a first. Would we cruise with Celebrity again? Maybe but we think we prefer RCI.

Christmas 2008 and New Year cruise 22nd Dec to 2nd Jan

Celebrity Constellation Cruise Review by wilko

Trip Details
We are a family with 2 girls aged 9 and 4. We also took our two sets of parents and a sister and her husband, so 10 of us in total. One set of parents had not cruised before. We expected a lot as it is supposed to be the premium brand but we were a little disappointed in certain areas. We are undecided whether we would go Celebrity again.Pre-cruise hotel: We were put in the marriott north, fort lauderdale for the night before the cruise. The hotel was most acceptable but was 25 minutes from the cruise terminal. We understand the Hilton is only 5 mins away so it may be best to book in there.
Embarkation: This was very smooth as we had a Concierge Class cabin and therefore had priority embarkation bypassing the very long queue. Well worth the extra cost!
Public rooms: There are many of these but they all seemed very dark compared with the light in the rooms on RCI.
Cabin: We had 2 interconnecting cabins. There are very few of these so you have to book early to secure them. The CC cabins are spacious with lots of cupboards and drawers. There is a large shower but I would have preferred a bath with a shower. The balcony is big enough for 2 but if there are 3 of you in the room (by using the sofa bed) then space would be tight.
Dining: The buffet on Deck 10 for breakfast and lunch was good although the layout made it difficult to reach the food. There was lots of queuing and plates were hard to find. Dinner in the San Marco restaurant was again good but we did think it could have been better for the premium brand. Some people raved about Ocean Liners dining experience but it was another $30 plus 15% service per person.
Entertainment: The quality of the shows were mixed. Sometimes great, sometimes awful. The highlight for us was finding Perry Grant in Michael's bar. This entertainer was fantastic although I'm not sure he's to everyone's taste. He had a big following and we didn't miss a night of him. He made our cruise every evening.
Service: Our stateroom attendant was probably the least attentive we have had. He really made no effort at all. We always had to ask for replacement shower gel and beach towels. My sister asked for the binoculars that should have been in her room, 3 times and never did get them. Again our waiter was not the best. He did not refer to us by name in all the 11 days and bearing in mind he only had one table with 8 people on it we didn't think it too much to expect. Never before have we had this. His spoken English was also poor making him difficult to have any decent conversation with. In comparison, the assistant waiter was fantastic (promotion surely needed!) as was the sommelier Agnes who knew our names and tastes very quickly. The other staff were just really doing their jobs. No-one made any extra effort. Was this because they knew they'd get their tips anyway? Rumors surfaced that Constellation's best staff had been moved to the Solstice.
Shore excursions: On the whole, too expensive, too long and poor value for money.
Overall: This was the first time we had been away for Christmas and New Year. We were disappointed with the Christmas celebrations. They were poor. There were very little decorations, "carol singing" was more festive pop songs than carols and lasted 30 minutes on the staircase. Christmas service was diabolical - lasted 20 minutes and performed by a priest who had as much enthusiasm as someone in mourning rather than in celebration. The children did get presents from Santa and had their picture taken. A nice touch would have been to give us the photo rather than expect us to pay $10 for it. Christmas dinner was okay but more research could have been done into what different countries eat ie. how much research is needed to find out that the English eat their Christmas pudding hot and not chilled! (A return to the kitchen and microwave put this right!) Once the fiasco of Christmas was over we settled down to a lovely cruise seeing parts of Central America that were interesting. The kids club was fantastic too and our children enjoyed going there which again was a first. Would we cruise with Celebrity again? Maybe but we think we prefer RCI.
wilko’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Rates
Ages 3 to 6
Ages 7 to 9
Service
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Cabin Review

Cabin 7184
Great position. Quiet. Would book this room again.
  Celebrity Constellation Deck Plans

Port & Shore Excursion Reviews

  • Cartagena (Colombia)
    We took a walking tour of the old city which was very enjoyable and arranged by Celebrity. Our guide was good, focussing on the history of Colombia. We saw the different architecture and really got a feel for the city. We did get taken to the shops but only for 20 mins. The trip was good value for money. My sister who did a "Best of" tour was very disappointed as it involved 90 minutes of shopping and very little of the actual city. It was an expensive excursion too.So it really depended on your choice of excursion. My parents who had visited Cartagena before just took a taxi to the old town and wandered around.
    The only downside was the constant street sellers following us. Apparently there isn't a welfare system in Colombia so if you don't work, you don't get paid, hence the need to hassle tourists.
    View All 719 Cartagena (Colombia) Cruise Port Reviews
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  • Colon (Cristobal)
    We were lucky to arrange a private excursion through Cruise Critic and it was wonderful.We were taken off the beaten track into the rainforest seeing lots of monkeys and sloths. We also visited the San Lorenzo fort and the Gatun Locks - all this plus snacks & cold beer for $55pp (children were discounted or free). The Celebrity excursions followed the tourist trail so very little wildlife was seen according to my other relatives. Thanks Michael and Alex our guide!
    View All 444 Colon (Cristobal) Cruise Port Reviews
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  • Cozumel
    This was our second trip to Cozumel although the first time we did not leave the ship. We made private arrangements to go to the Dolphin Encounter. Taxi was $10 each way and the encounter $70 but this was a lot cheaper than using the ship excursion. It also gave us flexibility on arrival/departure times so it was less busy. It was a great day out. My sister went snorkeling with the ship excursion and she also had a great day - the reef was amazing.
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  • Grand Cayman
    This was the second time we had visited GC so we did not arrange a formal excursion. We took a taxi ($4 each) to 7 mile beach and chilled out there for the day. On the way back we visited some shops but they were very busy with 3 cruise ships in that day so we didn't stop for long. A pretty island, best for beaches.
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  • Puerto Limon
    This part of Central America has a more tropical island feel and is very pretty from the ship. However be prepared for seeing quite a lot of poverty. There is a welfare system so you don't get hassled by street sellers. The excursion we went on involved seeing the country by rail, road and bus. It was the longest, slowest,boring and most expensive excursion we have ever been on. We wish we'd stayed on ship. The rest of my family agreed that their excursions in Costa Rica were also too long and too expensive.
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