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Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian Visa. Despite the fact that I made it known to R.C.I. that I did not intend getting off the ship in Cochin I was informed that I would not be allowed on the ship without an Indian Visa. Having gone to a great deal of trouble and expense to obtain one you can imagine how angry I was when I found out that a visa was not required if you were not leaving the ship in Cochin . Embarkation at Dubai was a shambles with little or no supervision. As a diamond member I was supposed to have priority boarding but had to join the stamped. Boarded the ship at 11.45am but luggage had not arrived in time to change for dinner at 8.15 pm. Spent large part of the cruise queuing to see Guest Services or the one person attending to problems with the internet packages. For a smart ship the internet service was extremely poor. Port information for passengers doing their own thing was none existent. Most cruises provide you with a map and some local information The ship was clean and smart but lacked the wow factor. Has less wow than the Freedom Class ships. Windjammer was like a cattle market most lunchtimes with people wandering about with plates looking for a table while i saw four people sitting playing cards and nobody doing anything about it. The food choice was limited and often not very warm. The only alternative lunchtime dining was in the American Icon which was only open for two hours The main restaurants were fine and the food very good but the menus were a bit limited. The ship was obviously gearing up for the Chinese market and there was large crew changes with several hundreds of Chinese crew members joining the ship mid cruise with many receiving training during the cruise. Training should have been done in small numbers on other ships before they came onboard. Highlight of the cruise was disembarking. This was the smoothest disembarkation ever. Congratulations to the Singapore Port Authorities. R.C.I. No more.

R.C.I. No More

Quantum of the Seas Cruise Review by Sandy6087

3 people found this helpful
Trip Details
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian Visa. Despite the fact that I made it known to R.C.I. that I did not intend getting off the ship in Cochin I was informed that I would not be allowed on the ship without an Indian Visa. Having gone to a great deal of trouble and expense to obtain one you can imagine how angry I was when I found out that a visa was not required if you were not leaving the ship in Cochin .

Embarkation at Dubai was a shambles with little or no supervision. As a diamond member I was supposed to have priority boarding but had to join the stamped.

Boarded the ship at 11.45am but luggage had not arrived in time to change for dinner at 8.15 pm.

Spent large part of the cruise queuing to see Guest Services or the one person attending to problems with the internet packages. For a smart ship the internet service was extremely poor.

Port information for passengers doing their own thing was none existent. Most cruises provide you with a map and some local information

The ship was clean and smart but lacked the wow factor. Has less wow than the Freedom Class ships.

Windjammer was like a cattle market most lunchtimes with people wandering about with plates looking for a table while i saw four people sitting playing cards and nobody doing anything about it. The food choice was limited and often not very warm. The only alternative lunchtime dining was in the American Icon which was only open for two hours

The main restaurants were fine and the food very good but the menus were a bit limited.

The ship was obviously gearing up for the Chinese market and there was large crew changes with several hundreds of Chinese crew members joining the ship mid cruise with many receiving training during the cruise. Training should have been done in small numbers on other ships before they came onboard.

Highlight of the cruise was disembarking. This was the smoothest disembarkation ever. Congratulations to the Singapore Port Authorities.

R.C.I. No more.
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Cabin Review

Cabin 9568
Cabin was clean and reasonably well designed but appeared to be slightly smaller than similar cabins on the Freedom Class ships but I may be wrong. The cabin steward was excellent and was always willing to go the extra mile. 10 out of 10 goes to Aartur who made up for the shortcomings in the other departments
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