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What a greeting we got the window to board was one hour we had come from Tokyo by bullet then a Taxi that did not know were the port was then we got out of the Taxi two crew took our bags and lead us to the gangway very nice touch, on entering the Ship 23 min early we were treated to you are early sit there till your cabin is ready , our party was made up of a 86 year old a 70 & a 60 year old the attitude shown was rude abrupt discourteous and not a credit to the French people it followed on with the reception counter staff also French The cabin was great but no list is given on what is included in you package and what is paid for the most of the cabin crew & restaurant staff are great not French the off handed French restaurant manger falling over the French customers but keeping away from the Australians Food quality could not be described a fine dining it had its moment but over all was not up to P&O at half the cost P&O , Carnival Line & Princess Line are able to handle 2500 passengers boarding in four hours this boat could not handle 200

France at war with US?

L'Austral Cruise Review by travelstrathnaver

13 people found this helpful
Trip Details
  • Sail Date: May 2015
  • Destination: Asia
What a greeting we got the window to board was one hour we had come from Tokyo by bullet then a Taxi that did not know were the port was then we got out of the Taxi two crew took our bags and lead us to the gangway very nice touch, on entering the Ship 23 min early we were treated to you are early sit there till your cabin is ready , our party was made up of a 86 year old a 70 & a 60 year old the attitude shown was rude abrupt discourteous and not a credit to the French people it followed on with the reception counter staff also French

The cabin was great but no list is given on what is included in you package and what is paid for the most of the cabin crew & restaurant staff are great not French the off handed French restaurant manger falling over the French customers but keeping away from the Australians

Food quality could not be described a fine dining it had its moment but over all was not up to P&O at half the cost
P&O , Carnival Line & Princess Line are able to handle 2500 passengers boarding in four hours this boat could not handle 200
travelstrathnaver’s Full Rating Summary
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Cabin Review

Cabin 434
Very good apart fro the following : The doors of the robe should have 180 degree hinges so you are able to get past them when open
The toilet has no wash basin, a sanitizer bottle mounted on the wall would be cheap fix
The toilet smells of mould and has very poor ventilation
The refrigerator was not able to keep things bottles cold
We got Ice towels Changed each day & sheets etc our 86 year old did not get ice & went four days without a change of towels & sheets till he told me and I complained

Port & Shore Excursion Reviews

  • Himeji Castle
    Exit staff on gangway have a poor attitude when there boat supplied entry card does not work the sap machine never works that all the port we went to but the crew never use it anyway
    View All 1 Himeji Castle Reviews