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The ship was clean and the Indonesian (only) staff was very friendly and gave their best. The cabins were O.K. and the ship, though old, was very clean. However the negative aspects were overwhelming. The food , besides being on the cheap side (excluding the occasional crayfish) was often tasteless and the meats basically tasted all alike . Every day (for 6 weeks) the same salads, 3 kinds of cheeses, oversweat deserts, disgusting pizzas, rice and noodles of the cheapest kind and the potatoes were not even peeled (incl. the mashed postatoes). Practically no cooked vegetables, Nearly every day the only fruit were apples, melons, pinapples and occasionally nearly rotten strawberries and grapes. The pinaeapple had twice fungus and the tomatoes once. The "free" drinking water was so much loaded with Chloride ,that even the small waiters were buying they drinking water outside. Some bread and croissants were O.K. as was the orange juice in the morning. The NON- Indonesian staff, especially at the "front desk" was often arrogant and did not care about complaints except with sweet calming words, like "we are working on it". On the way from Japan to Alaska the public rooms were so cold for days, that the passangers had to sit at the restaurant with thick coats. All their show have been repeated 3 times during the 6 weeks cruise and were generally of low quality. Exception the Russian of Ukrainian violinest, one Japanese and and Australian piano player and maybe some shows with jokes only understandable for English native speakers. The excursians were EXTREMELY expencive and we preferred to go on our own. The docking times at interesting places like Shanghai, Peking, Kobe (Kyoto) and Tokyo were too short in favour of docking at uninteresting places (with many tours for sale). Our impression was, that the company wants to squeeze as much money as possible from their customers (passangers or "guests").Continuously it was tried to sell all kinds of services like massages and "beauty treatments" and drinks ,like Coca Cola and wine at inflated prices. The company also forced us of purchasing a Visas for Cambodiy for USD 65,-- which normally only cost USD 30,-- of USD 20,--for groups. We were threatened by the people at the desk to buy that visa from them, otherwise we should leave the ship in Thailand and join it again in Hongkong even though we did not want to go ashore in Cambodia (which was anyhow for a few hours only). In some places like Bangkok and Saigon the boat docked at containerports and unless one booked one of the exaggerated H-A. tours one could only walk around containers or take expencive Thai taxis (5 times higher than Bangkok for the distance). This cruise was no fun and we very happy when we finally reached Vancouver to fly home from there. On a daily basis this cruise was more expencive than comparable once with ships of similar size from other companies. (we had to fly there at out own expences)

My friend and myself were counting the days when that cruise will be over.

Volendam Cruise Review by Independant

6 people found this helpful
Trip Details
  • Sail Date: March 2015
  • Destination: Transpacific
  • Cabin Type: Large Interior Stateroom
The ship was clean and the Indonesian (only) staff was very friendly and gave their best.

The cabins were O.K. and the ship, though old, was very clean.

However the negative aspects were overwhelming.

The food , besides being on the cheap side (excluding the occasional crayfish) was often tasteless and the meats basically tasted all alike . Every day (for 6 weeks) the same salads, 3 kinds of cheeses, oversweat deserts, disgusting pizzas, rice and noodles of the cheapest kind and the potatoes were not even peeled (incl. the mashed postatoes). Practically no cooked vegetables, Nearly every day the only fruit were apples, melons, pinapples and occasionally nearly rotten strawberries and grapes. The pinaeapple had twice fungus and the tomatoes once. The "free" drinking water was so much loaded with Chloride ,that even the small waiters were buying they drinking water outside. Some bread and croissants were O.K. as was the orange juice in the morning.

The NON- Indonesian staff, especially at the "front desk" was often arrogant and did not care about complaints except with sweet calming words, like "we are working on it". On the way from Japan to Alaska the public rooms were so cold for days, that the passangers had to sit at the restaurant with thick coats.

All their show have been repeated 3 times during the 6 weeks cruise and were generally of low quality. Exception the Russian of Ukrainian violinest, one Japanese and and Australian piano player and maybe some shows with jokes only understandable for English native speakers.

The excursians were EXTREMELY expencive and we preferred to go on our own. The docking times at interesting places like Shanghai, Peking, Kobe (Kyoto) and Tokyo were too short in favour of docking at uninteresting places (with many tours for sale).

Our impression was, that the company wants to squeeze as much money as possible from their customers (passangers or "guests").Continuously it was tried to sell all kinds of services like massages and "beauty treatments" and drinks ,like Coca Cola and wine at inflated prices.

The company also forced us of purchasing a Visas for Cambodiy for USD 65,-- which normally only cost USD 30,-- of USD 20,--for groups. We were threatened by the people at the desk to buy that visa from them, otherwise we should leave the ship in Thailand and join it again in Hongkong even though we did not want to go ashore in Cambodia (which was anyhow for a few hours only).

In some places like Bangkok and Saigon the boat docked at containerports and unless one booked one of the exaggerated H-A. tours one could only walk around containers or take expencive Thai taxis (5 times higher than Bangkok for the distance).

This cruise was no fun and we very happy when we finally reached Vancouver to fly home from there.

On a daily basis this cruise was more expencive than comparable once with ships of similar size from other companies.

(we had to fly there at out own expences)
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