Quantum of the Seas Cruise Review by Nhsaltshaker
- Sail Date: April 2015
- Destination: Southern Caribbean
The Royal IQ app was downloaded on my Android phone the day it became available. It had two updates since, which were done while I was still on land. This app worked exactly as promised the entire cruise. One bag was already at my cabin door at 1 p.m. and it was wonderful to see the second bag travelling on its scheduled path and arriving at my cabin an hour later, through Royal IQ. No more checking periodically by foot to see if it showed up. Brilliant! My recommendations for IQ...add deck plans and the Cruise Compass. My cabin TV quit processing my daily account (yes, I could have requested a fix) but I had instant access to it through my phone so I didn't bother. I was able to book excursions and other reservations without any problems on my phone.
The Diamond Lounge was nice, but I got rather tired of listening to others complain how the Quantum isn't like other ships. Frankly, I prefer to surround myself with positive thinking, especially while on vacation. The DL served a good selection of items at breakfast and dinner time. Enough to keep you going on the run.
Now, on to the so-called Disaster (Dynamic) Dining. I did not have ONE PROBLEM with any of it. For me, reservations were easy and hassle free before and after I got on the ship. I tried all restaurants at various times during the sailing and never saw more than 2 people waiting to get seated, guess I got lucky? By choice, the only two I did not try were Devinely Decadence and Chic. Chops Grille was awesome, both times I went. Every night I made sure the waiter knew I had a show to go to. Not once was the dinner longer than an hour, except The Grande. All the waitstaff were great to exceptional, except The Grande. All food was great to exceptional, except the Grande. Realizing just one waiter/waitress can make or break the experience, I'll give the 'break' to The Grande. It wasn't awful, just not enjoyable or quick.
The internet worked perfectly. I purchased the one device plan for the entire trip. It only slowed down briefly the first and last day. OB3 works better the closer you are to the equator. I didn't do any speed tests but I will tell you it is faster than my cable internet at home. No problems with video and mass photo transfers. It was easy to log off my phone then log on to my tablet and vice versa. I will admit, if you are bad at reading/following instructions, or, if you are not computer-literate, you will most likely not get the bang for your buck. For me, the instructions were very easy and simple to follow and I had no issues with a solid connection the entire trip.
NorthStar, bumper cars, etc. were quick and easy IF YOU GO WHEN OTHERS DON'T WANT TO! No waits while the ship was in port, early in the cruise, or when everyone else is still asleep. Just like any other ship/cruise line I've ever been on. Figure when everyone else wants to do something and do the opposite.
With every cruise there are hiccups. Mine were asking for ice in my cabin twice a day and not getting it as often as requested. More clothes hangers requested but not received. No mid-cruise laundry bag until requested. A phone call took care of some things, others I felt it wasn't worth my time but I'm sure things would have been corrected if I did call. Guest Services was a blessing, fast and friendly (remember, I choose to call/visit at times when no one else wants to). Although many of the crew were ready to jump ship before China, I felt all but three I talked to came across as wanting to please their customer. Not bad for a 12 night cruise, in my opinion.
Favorite meals. Jamies at lunch and dinner. Chef's Table, dinner twice. Windjammer, breakfast. Two70 cafe for quick breakfasts and lunch. Sorrentos and the Hot Dog stand when passing through. Diamond Lounge...because it's there. American Icon, because my server Hilda was awesome and the food was great. Lunch in American Icon because of the salad bar.
Entertainment was top notch. ALL of it, EVERYWHERE.
Solo cabin with balcony had more than enough storage. Bed was great (always a personal preference), shower was spectacular with plenty of room, adjustable flow and temperature controls (many don't know how to use it) as well as removable showerhead and adjustment for people over six feet tall. (YAY!) The night light a big plus. I'm certain all rooms have a light just above the curtains to the balcony which illuminate the balcony at night. You may not be able to read a book by it, but you won't trip over the long-awaited, lay-flat chairs while you're out there. Just leave the curtains open and you will have light on your balcony. Hit the switch near the door. The USB outlets were an absolute plus as well as the US electric outlets by the bed. More space could have been utilized between the curtains and the balcony door. There was 18 inches between the two. I found it a great place to stash shoes, backpack, etc. It was also a great place to put my now-emptied, pre-ordered, bottled water box now filled with mini-bar items which were requested to be removed from the cabin, but denied. Weird, but not a big problem for me at the time. Although I do prefer turning on main cabin lights by the bed, I found the 'bed' light was fine for moving around in the middle of the night. Shove a business card in slot by the door to keep air conditioning/lights running while you're gone.
Embarkation. I chose to walk off with my bags. Preferring not to get there at the exact time as requested, I found not standing in line waiting suited me better. It was long. There were no directions provided with my luggage tags the night before. Later that night, I called Guest Services and requested if/when I could walk off. They gave me two times. I chose 6:30 to 7:30 and went down about 7:10, just after the ship cleared Customs. Although there was a sign at Customs stating Pinnacle/Suite Guests only, I found asking an employee if Diamond can go through, I got the answer, "Of Course". Good to know. Signage outside was lacking for pick up. It seems Zones 10 and 11 must have blown off the building. An employee outside told me to instruct my car service driver to pick me up in Zone 10. I chose to call the company and advise I was in Zone 12, because the sign was in tact and I didn't have to guess where 10 and 11 were.
All in all it was a wonderful trip. I felt I got my money's worth. Anthem has been booked and I am not regretting it one bit.
What I wish would have been better...I miss the wide open Promenade decks of the Voyager/Explorer class. MiniBar removal from room. Instructions for departure, either on paper, TV (instructions were provided that morning not the night before, but when do you know to wake up?) or on Royal IQ. Providing sunblock for purchase in ship store. Selling accessories for Go Pro, but not selling the Go Pro camera itself. I was told the 'shipment' didn't make the ship. Other wishes...Perhaps a better cabin attendant and maybe more space to sit at the outdoor pool. Fellow passengers who have nothing better to do than to hate/pick apart every little thing and even worse, ones that don't/can't/want to have a good time.
What is so much better...Internet connection. Great cabin, shower, and storage. Adjustable balcony furniture. Easy ship navigation, or at least maps/technology throughout the ship. Nice displacement of passengers, almost like the bigger ships of Princess. Many restaurants to chose from and flexibility to change dining/shows on quick notice. Visibility of officers and captain. Entertainment. In all ports, extremely quick embark/debark process, once cleared. Fastest I've ever experienced, on any line/ship. Better control of Chair Hogs.
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