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Pre Cruise- We came in a day early and stayed at the comfort suites in Elizabeth. Perfect for a night to sleep. Embarkation. The worst in 20 cruises we arrived at 11:00 and did not get on the ship until 2:30. Nobody knew the reason for the delay and they had nothing to drink in the terminal. Grade D Cabin A family view on the aft was great what a awesome balcony and the sofa pull out with an eggcrate was comfortable. Shower had the dreaded curtain and poor bath products like RCCL. Overall grade a B Food This is where the mark was really missed I can tell you that this food was sub par. The buffet was a disgrace with the exception of the pasta to order. Oh those waffles I love were always raw on the inside. I once asked nicely if he could cook it a little more for me and he rolled his eyes at me. I found out that this was a problem many were having. Dining room it was our waiters first cruise but I loved him bless his heart he tried! Entrees for the most part were decent. Soups and salads were poor. overall food C- I gained 1 LB in 12 days so that was a plus. Spa what a bummer I love to spend my sea days there the T pool was so cold that we used it twice the jets were out of order. When I inquired at the spa I was told that if my muscles were sore they had some great massage specials. The Spa cafe had the best food you must try it YUMMY. Grade spa D Spa cafe A+ Ports were great I had car rentals set up in each port and that was the way to go..Halifax was a nightmare But overall we were lucky with weather. Service...This is where celebrity used to shine I would put them dead even with RCCL now. Except the entertainment is better on RCCL. I feel this is the new age of cruising I may have to cut back to one a year and do crystal I hate to do that because I really am not that picky but the food and lack of attention to detail really did make my experience less then stellar. We Paid 7,400 for three of us so it is not like they are giving these cruises away. I just felt that I was not given my moneys worth. for 616$ a hotel and good restaurants would have been a better value. Will I cruise again in order to choose celebrity they will have to give me a really good rate. I am back to Princess in January so we will see.

Big decline in Service and Food

Celebrity Constellation Cruise Review by denisern2

Trip Details
Pre Cruise- We came in a day early and stayed at the comfort suites in Elizabeth. Perfect for a night to sleep.
Embarkation. The worst in 20 cruises we arrived at 11:00 and did not get on the ship until 2:30. Nobody knew the reason for the delay and they had nothing to drink in the terminal. Grade D
Cabin A family view on the aft was great what a awesome balcony and the sofa pull out with an eggcrate was comfortable. Shower had the dreaded curtain and poor bath products like RCCL. Overall grade a B
Food This is where the mark was really missed I can tell you that this food was sub par. The buffet was a disgrace with the exception of the pasta to order. Oh those waffles I love were always raw on the inside. I once asked nicely if he could cook it a little more for me and he rolled his eyes at me. I found out that this was a problem many were having. Dining room it was our waiters first cruise but I loved him bless his heart he tried! Entrees for the most part were decent. Soups and salads were poor. overall food C- I gained 1 LB in 12 days so that was a plus.
Spa what a bummer I love to spend my sea days there the T pool was so cold that we used it twice the jets were out of order. When I inquired at the spa I was told that if my muscles were sore they had some great massage specials. The Spa cafe had the best food you must try it YUMMY. Grade spa D Spa cafe A+
Ports were great I had car rentals set up in each port and that was the way to go..Halifax was a nightmare But overall we were lucky with weather.
Service...This is where celebrity used to shine I would put them dead even with RCCL now. Except the entertainment is better on RCCL. I feel this is the new age of cruising I may have to cut back to one a year and do crystal I hate to do that because I really am not that picky but the food and lack of attention to detail really did make my experience less then stellar. We Paid 7,400 for three of us so it is not like they are giving these cruises away. I just felt that I was not given my moneys worth. for 616$ a hotel and good restaurants would have been a better value. Will I cruise again in order to choose celebrity they will have to give me a really good rate. I am back to Princess in January so we will see.
denisern2’s Full Rating Summary
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