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This was our 10th cruise (we normally cruise with Princess), however it was the first time to cruise with HAL. We were impressed with the high level of service that we received in the dining room, Neptune's lounge, Odyssey Restaurant, and most public areas. We felt that the service on the lido deck buffet was very inconsistent and definitely not up to par with the other areas of the ship. We were not impressed with the ship. If you have questioned any other posts about the Zuiderdam's vibration problems, IT IS STILL TRUE! We were in stateroom 8135, and the ship vibrated at sea and sometimes when docked. When we tried to sleep at night it felt like we were in the bed of a cheap motel room (no wonder we received such a good rate on that particular room $$$). The layout and flow of traffic on the Zuiderdam felt more crowded and enclosed than other similar sized ships that we have experienced. Some people might prefer this since the Zuiderdam does have the feeling of a much smaller ship. The entertainment/activities were below average. They were very limited and only a few interested us. We like the activities on Princess much better since they have a wide variety that seems to meet all age groups. HAL closed their pools at 7:00 PM and hot tubs at 10:00 PM, so you can forget that if you like to do it in the later evening. HAL does appear to hold their tour operators to much higher standards. They were the best that we have ever had in the Caribbean. We will not cruise with HAL again. While they do a few things better than some of their competitors, our overall vacation experience has been much better on Princess.

Zuiderdam - Eastern Caribbean

Zuiderdam Cruise Review by david1960d

Trip Details
This was our 10th cruise (we normally cruise with Princess), however it was the first time to cruise with HAL. We were impressed with the high level of service that we received in the dining room, Neptune's lounge, Odyssey Restaurant, and most public areas. We felt that the service on the lido deck buffet was very inconsistent and definitely not up to par with the other areas of the ship.
We were not impressed with the ship. If you have questioned any other posts about the Zuiderdam's vibration problems, IT IS STILL TRUE! We were in stateroom 8135, and the ship vibrated at sea and sometimes when docked. When we tried to sleep at night it felt like we were in the bed of a cheap motel room (no wonder we received such a good rate on that particular room $$$).
The layout and flow of traffic on the Zuiderdam felt more crowded and enclosed than other similar sized ships that we have experienced. Some people might prefer this since the Zuiderdam does have the feeling of a much smaller ship.
The entertainment/activities were below average. They were very limited and only a few interested us. We like the activities on Princess much better since they have a wide variety that seems to meet all age groups. HAL closed their pools at 7:00 PM and hot tubs at 10:00 PM, so you can forget that if you like to do it in the later evening. HAL does appear to hold their tour operators to much higher standards. They were the best that we have ever had in the Caribbean.
We will not cruise with HAL again. While they do a few things better than some of their competitors, our overall vacation experience has been much better on Princess.
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