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This cruise was a bit of a disappointment from beginning to end. We noticed a high level of disorganization the first day with key/room screw ups as well as dinner seating mistakes. I attribute this in part to the staff being unprepared for a full ship with 600 kids. They normally only have a few kids on the Panama Canal Cruises. Because of Pod problems they were in dry dock for repairs and switched itineraries with the Millennium. I should have heeded the advice not to get off at Campo De Crapo. To drop you off and shuttle you to an artificial village tourist trap was bad form by Celebrity. The rest of the stops: San Juan, St. Thomas and Nassau were fine. We found the bartenders in the Martini/Champagne Bars to be rude, especially if you used the soft drink sticker. Comments regarding Celebrity having great food is a myth. Although, the SS United States was excellent and well worth the $30 surcharge. The food is no better nor worse than RCCL in the other dining rooms. Its quantity and presentation over quality and taste. The ship can not hold a candle to the Explorer of the Seas. The appointments are not as nice. The common areas and bars aren't as good and the there are fewer activities for kids and teens. The workout facility was also disappointing. The aerobic equipment was inferior and improperly calibrated and maintained. The fitness center was poorly manned with only one employee to conduct classes, see to equipment and take care of guests. Young kids were running around and using the equipment. I was also told that the classes weren't very good. On sea days it was a free for all getting chaises on the deck. I found the staff to be over the top pushy on trying to sell spa services. I was also surprised by how many kids were using the spa pool and whirlpools despite many signs saying "18 and over". The disembarkation was a disaster. Many people missed flights home because of the immigration delays. This whole process could have been handled much better by Celebrity. Also we had a "suite with butler service". This means your room is slightly bigger than a standard balcony room. You have an extra stateroom attendant who wears a tuxedo, you get a bathtub and a few minor extra amenities. Don't get me wrong, it is a nice ship, but it isn't one of the premiere ships on the seas. You can do better for the same or less money.

Infinity - Eastern Caribbean

Celebrity Infinity Cruise Review by djrruns26m

Trip Details
This cruise was a bit of a disappointment from beginning to end. We noticed a high level of disorganization the first day with key/room screw ups as well as dinner seating mistakes. I attribute this in part to the staff being unprepared for a full ship with 600 kids. They normally only have a few kids on the Panama Canal Cruises. Because of Pod problems they were in dry dock for repairs and switched itineraries with the Millennium.
I should have heeded the advice not to get off at Campo De Crapo. To drop you off and shuttle you to an artificial village tourist trap was bad form by Celebrity. The rest of the stops: San Juan, St. Thomas and Nassau were fine.
We found the bartenders in the Martini/Champagne Bars to be rude, especially if you used the soft drink sticker. Comments regarding Celebrity having great food is a myth. Although, the SS United States was excellent and well worth the $30 surcharge. The food is no better nor worse than RCCL in the other dining rooms. Its quantity and presentation over quality and taste.
The ship can not hold a candle to the Explorer of the Seas. The appointments are not as nice. The common areas and bars aren't as good and the there are fewer activities for kids and teens. The workout facility was also disappointing. The aerobic equipment was inferior and improperly calibrated and maintained. The fitness center was poorly manned with only one employee to conduct classes, see to equipment and take care of guests. Young kids were running around and using the equipment. I was also told that the classes weren't very good.
On sea days it was a free for all getting chaises on the deck. I found the staff to be over the top pushy on trying to sell spa services. I was also surprised by how many kids were using the spa pool and whirlpools despite many signs saying "18 and over".
The disembarkation was a disaster. Many people missed flights home because of the immigration delays. This whole process could have been handled much better by Celebrity. Also we had a "suite with butler service". This means your room is slightly bigger than a standard balcony room. You have an extra stateroom attendant who wears a tuxedo, you get a bathtub and a few minor extra amenities. Don't get me wrong, it is a nice ship, but it isn't one of the premiere ships on the seas. You can do better for the same or less money.
djrruns26m’s Full Rating Summary
Embarkation
Dining
Public Rooms
Entertainment
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Fitness & Recreation
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Ages 13 to 15
Ages 16+
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