Carnival Triumph Cruise Review by tadpole71
- Sail Date: March 2004
- Destination: Eastern Caribbean
Embarkation was really no problem, although Miami isn't my top choice to leave from. We were able to get to our rooms early and our luggage was delivered quite early. Trash, hangers, tags, etc. littered the hallways (by the elevators) for a few hours after all the luggage was delivered. Our room was comfortable and our steward, Randy, was GREAT. He was the most polite person I encountered from the Carnival staff and extremely helpful.
We traveled with 10 adults, 9 children ages 5 through 13 and all had cruised before. Our first night at dinner was a warning as to the rest of the week. When one of our party asked for more bread (nicely, by the way), we were told by Anil, our waiter, that he can only do one thing at a time! They seemed really frazzled. A simple, "one moment sir" would have sufficed. These type of comments went on all week. We did not go to the last night's dinner - we went to the buffet where we knew we would have a relaxing dinner. Anil and Freddy also did not seem to like children and had a very hard time relating to them on any level. As for drinks, we had to go to the bar ourselves if we wanted drinks other than wine, as the bar staff was stretched waaaaaay too thin. Uilia thought she could handle it, as she told Pablo, the maitre d'. She had a wonderful rapport with the kids, taught them the new macarena and seemed to really enjoy her job. We just needed 3 of her!! The Paris dining room also looks like it has wood grain contact paper on the walls.
Kids club was fun for our kids. Although when one of the mom's asked a bartender what level the kids club was on (we were on deck 5) he pointed up. That's about as far as the directions went. Our kids had soda cards but were ignored at the bars where they were to get them filled....even when there was no one else at the bar.
Our excursions were great. We loved snorkeling in St. Thomas and St. Martin. Everyone at the excursion desk was helpful and will help you find your ideal trip - just tell them what you want to do.
The gift shop staff, especially the gentleman from Denmark, were all wonderful, pleasant and genuinely pleased to be there. Which is more than I can say for most of the staff we encountered. We always felt like we were bothering them. I had never been treated this way on vacation before and was really quite offended. We all believe in rewarding great service and kept waiting for someone to give our additional tips to, heck, we are still waiting. I am hoping that this is the end of this staff's rotation on board and they get friendlier faces.
My favorite nighttime activity was the piano bar with Greg taking requests.
I disliked the fact that in order to get a 5x7 picture I had to buy the 8x10 first.
The food was fair, nothing I'd write home about. The buffet was always good and the pizza is great at 2 am!
Drink prices vary from bar to bar...even the exact same drink. I couldn't understand it. When I asked why I was charged more in the Sports Bar for a BBC than in the World Bar, I was told that the other bar was wrong, and vice versa.
We had to wait outside for 2 hours to get on a bus to the airport and when the bus driver pulled up he ran over our bags...and our bag had to be pulled out from the wheel well. The Carnival reps answer to this was, "do you want to take your bag up front with you?" How was that going to solve anything?? It was Carnival who put our bags out there in the first place! Then the driver asked for tips!! AAAHHH.
I will never, ever cruise Carnival again. If you want the very best in service - go Disney or Royal. They know how to treat you. None of us had ever cruised Carnival and the only reason we did was that it fit all of our schedules..live and learn I guess.
The reason we had a good time was the company we kept. We had fun because we enjoyed each other's company and did not put the responsibility on Carnival for our fun.
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