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This was our honeymoon and our second cruise. The last cruise was on Explorer of the Seas, Western Caribbean itinerary. Upon arriving to the port in Miami, the signs advised us to go to a specific terminal. We arrived there and to our surprise, there was nobody there except security. It was approximately 10am. Security said they were not allowing anyone in to the check in area and there was no other entrance into the check in area. We sat in some white chairs for nearly an hour and a half. They finally allowed the two of us in and there were already hundreds of people in line and standing around. I guess there was another entrance, this was very disappointing. I didn't appreciate being lied to. We checked in at the counter and then had to stand in line for over another hour against the wall. I asked what the delay was and was advised that customs arrived late and that there were still passengers exiting the ships. While in line we overheard people talking about Labadee and how the ship was not going to stop in this port. We were never told about it at check in. I had to go ask someone about this little bit of info. and was advised that it was cancelled due to an uprising in Haiti. I guess the check in persons did not feel it was important to tell everyone they dealt with. After we were allowed on the ship, it was a stampede to the escalators without any direction or organization, they just allowed everyone to go the entrance at once regardless of who was waiting longer in line. Upon entry onto the ship, we were welcomed very graciously. My wife received a red rose for Valentine's Day and we began to think we would have an outstanding honeymoon. We went to our stateroom and our minds immediately changed again. We both have asthma and are allergic to smoke. I guess the previous people in the stateroom decided they were going to smoke in the room. The odor in the room was very very bad. After a couple hours, we were able to find our stateroom attendant and ask her if there was anything she could do to help. She entered the room and said it smelled very bad and she would try and help us. She then proceeded to wipe down the cabinets and walls with a cleaner and changed the bedclothes. She attempted to remedy the problem, but in the end, it still smelled very bad in the room. We are big complainers, so we just dealt with the problem and lived with it, we were on our honeymoon. I tipped on the very first day and it made a difference with the dining staff, but not the stateroom attendant. The only thing she did when she entered the room was make the bed and give us new towels. Not the same treatment I received on the last cruise. The ports were ok. In Nassau we went to a Dolphin Swim which was booked through the Dolphin Encounters not the ship. They only book the encounter, we wanted to swim with the dolphins which was much better. In St. Thomas, which was very beautiful, we only experienced the shopping area and the Kon Tiki Party Tour. This was a waste of time and money. Not very party like, especially with the very horrible band on board the aged boat attempting to play music. Also, the customs which everyone goes through, was very quick and painless. San Juan was extended to a full day because we were unable to go to Labadee. I was really looking forward to Labadee and San Juan was a very poor choice in an extension. There's not a lot to do there and the entire town is filthy. Food was less than wonderful, deck chairs were always full especially with three sea days. I called and complained about young kids being in the Solarium or the adult pool area and was told by the front desk that 17 and up was allowed in there and told her that these were small children jumping and yelling and splashing and all she said was that children above 17 were allowed in there. She never remedied the problem at all. It doesn't help on the boat if you have rules and you do not enforce them. As a law enforcement officer, I was very displeased to see young kids, very under the age of 18, walking around with buckets of beer through the promenade and neither their parents nor employees/security from the boat doing anything about it. I also witnessed minors in the casino gambling. If you have rules, enforce them. It is for their safety and the safety of all passengers. Debarkation was easy and painless. I know this is a long review and there is much I am leaving out, but if you have any further questions, feel free to contact me at cruiseseeker@msn.com Thank you Debarkation was easy

Navigator of the Seas - Eastern Caribbean

Navigator of the Seas Cruise Review by cruiseseeker

Trip Details
This was our honeymoon and our second cruise. The last cruise was on Explorer of the Seas, Western Caribbean itinerary. Upon arriving to the port in Miami, the signs advised us to go to a specific terminal. We arrived there and to our surprise, there was nobody there except security. It was approximately 10am. Security said they were not allowing anyone in to the check in area and there was no other entrance into the check in area. We sat in some white chairs for nearly an hour and a half. They finally allowed the two of us in and there were already hundreds of people in line and standing around. I guess there was another entrance, this was very disappointing. I didn't appreciate being lied to. We checked in at the counter and then had to stand in line for over another hour against the wall. I asked what the delay was and was advised that customs arrived late and that there were still passengers exiting the ships. While in line we overheard people talking about Labadee and how the ship was not going to stop in this port. We were never told about it at check in. I had to go ask someone about this little bit of info. and was advised that it was cancelled due to an uprising in Haiti. I guess the check in persons did not feel it was important to tell everyone they dealt with.
After we were allowed on the ship, it was a stampede to the escalators without any direction or organization, they just allowed everyone to go the entrance at once regardless of who was waiting longer in line. Upon entry onto the ship, we were welcomed very graciously. My wife received a red rose for Valentine's Day and we began to think we would have an outstanding honeymoon. We went to our stateroom and our minds immediately changed again. We both have asthma and are allergic to smoke. I guess the previous people in the stateroom decided they were going to smoke in the room. The odor in the room was very very bad.
After a couple hours, we were able to find our stateroom attendant and ask her if there was anything she could do to help. She entered the room and said it smelled very bad and she would try and help us. She then proceeded to wipe down the cabinets and walls with a cleaner and changed the bedclothes. She attempted to remedy the problem, but in the end, it still smelled very bad in the room. We are big complainers, so we just dealt with the problem and lived with it, we were on our honeymoon. I tipped on the very first day and it made a difference with the dining staff, but not the stateroom attendant. The only thing she did when she entered the room was make the bed and give us new towels. Not the same treatment I received on the last cruise.
The ports were ok. In Nassau we went to a Dolphin Swim which was booked through the Dolphin Encounters not the ship. They only book the encounter, we wanted to swim with the dolphins which was much better. In St. Thomas, which was very beautiful, we only experienced the shopping area and the Kon Tiki Party Tour. This was a waste of time and money. Not very party like, especially with the very horrible band on board the aged boat attempting to play music. Also, the customs which everyone goes through, was very quick and painless. San Juan was extended to a full day because we were unable to go to Labadee. I was really looking forward to Labadee and San Juan was a very poor choice in an extension. There's not a lot to do there and the entire town is filthy.
Food was less than wonderful, deck chairs were always full especially with three sea days. I called and complained about young kids being in the Solarium or the adult pool area and was told by the front desk that 17 and up was allowed in there and told her that these were small children jumping and yelling and splashing and all she said was that children above 17 were allowed in there. She never remedied the problem at all. It doesn't help on the boat if you have rules and you do not enforce them. As a law enforcement officer, I was very displeased to see young kids, very under the age of 18, walking around with buckets of beer through the promenade and neither their parents nor employees/security from the boat doing anything about it. I also witnessed minors in the casino gambling. If you have rules, enforce them. It is for their safety and the safety of all passengers. Debarkation was easy and painless. I know this is a long review and there is much I am leaving out, but if you have any further questions, feel free to contact me at cruiseseeker@msn.com Thank you Debarkation was easy
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