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This was our 1st cruise on Holland America. We had decided to try them for a more "formal" cruise experience. The ship is beautiful in a very understated way. While there are numerous lounges and bars, you have the feel of a much smaller ship. Decor is understated with little flash, but very comfortable. The recliners in the Crows Nest lounge were a great place to watch the water glide by while you enjoy your drink. Cabin size was excellent and having a stateroom with a balcony makes me feel that I'll never book a cruise again without one. Food quality in the Lido Deck "Food Court" was excellent for breakfast and lunch...we never made it to the Lido dining room. Good thing too....as others have said, the service in the dining room left much to be desired. Coffee cups and water glasses sat empty after numerous requests for refilling, entrees arrived lukewarm with side dishes missing until I reminded our servers again and again. However, the food quality and service in the Pinnacle Grill (the $20/pp cover charge alternative venue)was superb and well worth it. Pools are smallish, but never seemed overcrowded...but you can't say the same for the whirlpools...you could never get a seat. Poolside servers were sporadic...some great, some disappeared without ever fulfilling your order. The bands and vocalists were great, but the headline acts were mediocre with the notable exception of "The Mikes", an acapella group from Canada who were great. Bottom line...a very relaxing trip with so-so cuisine, an ok itinerary (St. Martin & Half Moon Cay were great, Nassau is Nassau (we never left the ship), but nothing...I repeat...NOTHING in Tortola).

Oosterdam - Eastern Caribbean

Oosterdam Cruise Review by NEAL

Trip Details
This was our 1st cruise on Holland America. We had decided to try them for a more "formal" cruise experience.
The ship is beautiful in a very understated way. While there are numerous lounges and bars, you have the feel of a much smaller ship. Decor is understated with little flash, but very comfortable. The recliners in the Crows Nest lounge were a great place to watch the water glide by while you enjoy your drink. Cabin size was excellent and having a stateroom with a balcony makes me feel that I'll never book a cruise again without one.
Food quality in the Lido Deck "Food Court" was excellent for breakfast and lunch...we never made it to the Lido dining room.
Good thing too....as others have said, the service in the dining room left much to be desired. Coffee cups and water glasses sat empty after numerous requests for refilling, entrees arrived lukewarm with side dishes missing until I reminded our servers again and again.
However, the food quality and service in the Pinnacle Grill (the $20/pp cover charge alternative venue)was superb and well worth it.
Pools are smallish, but never seemed overcrowded...but you can't say the same for the whirlpools...you could never get a seat. Poolside servers were sporadic...some great, some disappeared without ever fulfilling your order.
The bands and vocalists were great, but the headline acts were mediocre with the notable exception of "The Mikes", an acapella group from Canada who were great.
Bottom line...a very relaxing trip with so-so cuisine, an ok itinerary (St. Martin & Half Moon Cay were great, Nassau is Nassau (we never left the ship), but nothing...I repeat...NOTHING in Tortola).
NEAL’s Full Rating Summary
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