AMA Waterways Myanmar I've just taken the 10 day cruise up the Irawaddy river. Although I have taken cruises with companies like Regent, Seabourn, Silversea, etc, this is my first river cruise. I chose AMA because my travel agent said it was highly regarded for luxury river cruising and their literature promoted a "brand new" ship for this cruise whose maiden voyage was in November 2014. Sadly this does not appear to be the case at all. The ship looks very worn for just four months of service and surely must be a "refurbished" ship. The craftsmanship and finish is very poor and not at all up to the standards which one would expect; for example there are cracks in the ceilings and walls, old and messy caulking through the the ship, bathroom grout which is discolored in places and pieces of tile which are not even, pieces of molding which do not meet and are poorly installed, flooring which is discolored and shoddily varnished, light fixtures are old looking and many have paint overspray. There is very little insulation between rooms ( I heard my neighbor with a hacking cough for 10 days as if she were in my bathroom) and hallway noise and footsteps above are also quite loud. As far as upkeep and maintenance is concerned, it is obvious that AMA has not brought any of its European or international standards to its local operation here. There are spiderwebs on railings, the balcony outside my room is not clean and neither are the windows on the sliding glass doors, planters have weeds growing in them, flags are tattered and blackened, and bathroom towels are often worn and are soiled. Even more disturbing is the mold and mildew in the showers. It is obvious that no one has ever used a brush to clean it. What are they thinking? I've had cleaner bathrooms at a Motel 6. And some of the A/C vents are dirty and black, particularly in the dining room. All it takes is a moist towel to clean that off. I just don't get it. Food is mediocre but I'm sure they are doing the best with the ingredients they have. Do not expect the level and quality of food found on a luxury cruise. House wine is acceptable but does not change and becomes monotonous after a few days. I must say the staff members are extremely friendly and polite and try their best to please. But it is obvious they have not been properly trained in housekeeping and maintenance. I am astonished that AMA has not properly trained them because I'm sure hey have the potential to learn. I would not recommend this cruise to seasoned, high-end luxury travelers and I would be hesitant to consider any AMA Waterways ship in the future. If you want to see Burma, I would suggest a land-based trip to the highlights (Bagan and Inle Lake) or a luxury cruise which calls on the west coast or Rangoon with excursion options.  

Failed to Meet Expectations

AmaPura Cruise Review by hhmauch

8 people found this helpful
Trip Details
  • Sail Date: March 2015
  • Destination: Asia
AMA Waterways Myanmar
I've just taken the 10 day cruise up the Irawaddy river. Although I have taken cruises with companies like Regent, Seabourn, Silversea, etc, this is my first river cruise. I chose AMA because my travel agent said it was highly regarded for luxury river cruising and their literature promoted a "brand new" ship for this cruise whose maiden voyage was in November 2014.
Sadly this does not appear to be the case at all. The ship looks very worn for just four months of service and surely must be a "refurbished" ship. The craftsmanship and finish is very poor and not at all up to the standards which one would expect; for example there are cracks in the ceilings and walls, old and messy caulking through the the ship, bathroom grout which is discolored in places and pieces of tile which are not even, pieces of molding which do not meet and are poorly installed, flooring which is discolored and shoddily varnished, light fixtures are old looking and many have paint overspray. There is very little insulation between rooms ( I heard my neighbor with a hacking cough for 10 days as if she were in my bathroom) and hallway noise and footsteps above are also quite loud.
As far as upkeep and maintenance is concerned, it is obvious that AMA has not brought any of its European or international standards to its local operation here. There are spiderwebs on railings, the balcony outside my room is not clean and neither are the windows on the sliding glass doors, planters have weeds growing in them, flags are tattered and blackened, and bathroom towels are often worn and are soiled. Even more disturbing is the mold and mildew in the showers. It is obvious that no one has ever used a brush to clean it. What are they thinking? I've had cleaner bathrooms at a Motel 6. And some of the A/C vents are dirty and black, particularly in the dining room. All it takes is a moist towel to clean that off. I just don't get it.
Food is mediocre but I'm sure they are doing the best with the ingredients they have. Do not expect the level and quality of food found on a luxury cruise. House wine is acceptable but does not change and becomes monotonous after a few days.
I must say the staff members are extremely friendly and polite and try their best to please. But it is obvious they have not been properly trained in housekeeping and maintenance. I am astonished that AMA has not properly trained them because I'm sure hey have the potential to learn.
I would not recommend this cruise to seasoned, high-end luxury travelers and I would be hesitant to consider any AMA Waterways ship in the future. If you want to see Burma, I would suggest a land-based trip to the highlights (Bagan and Inle Lake) or a luxury cruise which calls on the west coast or Rangoon with excursion options.
 
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