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We travelled as a party of 4 adults [2 couples]. Problems encountered include: - Although we had booked the holiday as a group we were assigned to different tables in the restaurant. This took the restaurant staff about 30 minutes to resolve. - Service in the restaurant was slow and erratic - we continually had to prompt staff to offer us bread, take our order for wine, offer us coffee. On one occasion we had waited 30 minutes for our main course only to have to send our meals back because the food was stone cold [acceptable if a salad but not for lasagne]. - Service in the bars and on deck was slow. Waiting 20 - 30 minutes for a drink after placing an order with a waiter was not unusual. There seem to be too few waiters for the number of guests. - to traverse Deck 5 it is necessary to walk through the Casino which reeks of tobacco smoke. If you are a non-smoker then using the casino can be an unpleasant experience. Good things : - good shows in the theatre plus good music in the main lounge. - comfortable cabin and good service from the steward, - overall quality of food was good. - service in the cafeteria was good. Overall conclusion is that I would not book with Carnival again, nor would I recommend them to family and friends.

Disappointing

Carnival Dream Cruise Review by ttanner

Trip Details
  • Sail Date: February 2015
  • Destination: Western Caribbean
  • Cabin Type: Deluxe Ocean View
We travelled as a party of 4 adults [2 couples].
Problems encountered include:
- Although we had booked the holiday as a group we were assigned to different tables in the restaurant. This took the restaurant staff about 30 minutes to resolve.
- Service in the restaurant was slow and erratic - we continually had to prompt staff to offer us bread, take our order for wine, offer us coffee. On one occasion we had waited 30 minutes for our main course only to have to send our meals back because the food was stone cold [acceptable if a salad but not for lasagne].
- Service in the bars and on deck was slow. Waiting 20 - 30 minutes for a drink after placing an order with a waiter was not unusual. There seem to be too few waiters for the number of guests.
- to traverse Deck 5 it is necessary to walk through the Casino which reeks of tobacco smoke. If you are a non-smoker then using the casino can be an unpleasant experience.
Good things :
- good shows in the theatre plus good music in the main lounge.
- comfortable cabin and good service from the steward,
- overall quality of food was good.
- service in the cafeteria was good.
Overall conclusion is that I would not book with Carnival again, nor would I recommend them to family and friends.
ttanner’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Service
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Cabin Review

Deluxe Ocean View
Cabin 6M
Comfortable and clean cabin. Nice balcony with 2 chairs and a table. TV and mini-bar provided. Good service from the steward
Main Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews