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Let me start out by saying this is our second Celebrity Cruise. We started on the Century then tried Princess and Carnival. We have always used the Celebrity Cruise as our benchmark so my expectations where high. We had a C1 stateroom 6144 and the balcony was huge. Three times the length of a normal balcony so this is a room to get. It was quiet and in a good spot. Check in at Ft Lauderdale was excellent and we were on the ship in half an hour tops. Sorry to say we get no priority check in with Concierge any longer. Took until 1 to get to the room and met our room stewart shortly after. He seemed eager to please at that time. We had sparkling wine in room...no more flowers and asked him to empty fridge and fill ice bucket and he did. We had classic package for drinks and hubby ordered a corona to be told they didn't have any so they suggested a dos equis he said sure and they proceeded to charge him as this is not in the classic package....might have told him prior to opening and serving. He went to complain and ended up upgrading, not sure it was necessary but was off on a bad foot. When arriving there was debris on our balcony and our chairs were dirty. Never cleaned during the cruise and our balcony tables were never wiped down. One evening we went to dinner came back to freshen up and our room was not turned down etc but we went back out. Returned at midnight...room not cleaned....no towels. Called housekeeping and they said we must have left the DO NOT DISTURB sign in place.....no we did not. They delivered two bath towels and that was it. We had to give them our dirty towels, no apology. Had anytime dining and that was a mess. We make reservations prior to sailing and waited in line each night for at least 20 minutes. No reservations waited and got a buzzer and were able to sit and have a drink while waiting. One night we tried to get a buzzer and were told no go as we had reservations so we had to wait. Food was either good or really bad. Service in dining room was acceptable but not what we were used to. Entertainment was good. We enjoyed the variety of shows and the improv duo was great. Game shows are fun and the Captain was very entertaining. Cruise director was good but seemed to be stretched VERY THIN. Three in total in his staff including him! Buffet was not organized and you could not reach food in the back. People were using tongs and dropping into the food so was not happy with that. Ate in Ocean Liners and that was excellent for service and for the quality of the food. Bistro on five we ate three times and food was good. Same server each time but again she was on her own, felt bad for her. Café Bachio was a great great spot. Loved the teas and iced teas and pastries but again the people here were understaffed and did their best. Martini bar was FANTASTIC. These guys are not only bartenders but fantastic entertainment. Punta is the BEST! Condition of ship was so so. Lots of rust on railings, room had dirt spots on curtains, sliding doors, walls and mold in shower. Worst cruise shower I have had. No place for you to rest your foot in order to shave legs. Canapes in room in afternoon please don't bother. I had green olives EVERY day along with a square of watermelon with cream cheese. I tiny blob of hummus and pita chips. Not worth the concierge class charge. In fact my upgraded bathrobe had two holes in it! Disembarkation we did walk off as we had an early flight. Very disorganized no room to wrap a line around. Had one person lugging an oxygen tank and trying to carry their own luggage?? Ports were wonderful. Tender in St Barts was horrendous for some, we had no problem as we went down early. St Croix was beautiful and San Juan was a joy. Our hours there I would avoid as we arrived at 7 AM and nothing opens until 10 AM. We left at 2PM so our stay was too short. Not a fan of private islands but Labadee seemed beautiful but avoid the marketplace as you will be harassed by the vendors non stop. Two ships in Labadee so that caused some congestion but people seemed to enjoy (not my cup of tea). The ship seemed to have a LOT of elderly people, not sure if it was the time of year or the ports or what but just be aware of the potential demographics on the ship. I had a good time but will avoid the Constellation in the future. I think Celebrity might be cutting back to much on staff. I ordered shrimp cocktail and got FOUR SMALL SHRIMP each time. Come on Celebrity really???

Hit and Miss

Celebrity Constellation Cruise Review by clr315

Trip Details
  • Sail Date: January 2015
  • Destination: Eastern Caribbean
  • Cabin Type: Concierge Class 1
Let me start out by saying this is our second Celebrity Cruise. We started on the Century then tried Princess and Carnival. We have always used the Celebrity Cruise as our benchmark so my expectations where high. We had a C1 stateroom 6144 and the balcony was huge. Three times the length of a normal balcony so this is a room to get. It was quiet and in a good spot. Check in at Ft Lauderdale was excellent and we were on the ship in half an hour tops. Sorry to say we get no priority check in with Concierge any longer. Took until 1 to get to the room and met our room stewart shortly after. He seemed eager to please at that time. We had sparkling wine in room...no more flowers and asked him to empty fridge and fill ice bucket and he did. We had classic package for drinks and hubby ordered a corona to be told they didn't have any so they suggested a dos equis he said sure and they proceeded to charge him as this is not in the classic package....might have told him prior to opening and serving. He went to complain and ended up upgrading, not sure it was necessary but was off on a bad foot. When arriving there was debris on our balcony and our chairs were dirty. Never cleaned during the cruise and our balcony tables were never wiped down. One evening we went to dinner came back to freshen up and our room was not turned down etc but we went back out. Returned at midnight...room not cleaned....no towels. Called housekeeping and they said we must have left the DO NOT DISTURB sign in place.....no we did not. They delivered two bath towels and that was it. We had to give them our dirty towels, no apology.
Had anytime dining and that was a mess. We make reservations prior to sailing and waited in line each night for at least 20 minutes. No reservations waited and got a buzzer and were able to sit and have a drink while waiting. One night we tried to get a buzzer and were told no go as we had reservations so we had to wait. Food was either good or really bad. Service in dining room was acceptable but not what we were used to.
Entertainment was good. We enjoyed the variety of shows and the improv duo was great. Game shows are fun and the Captain was very entertaining. Cruise director was good but seemed to be stretched VERY THIN. Three in total in his staff including him!
Buffet was not organized and you could not reach food in the back. People were using tongs and dropping into the food so was not happy with that. Ate in Ocean Liners and that was excellent for service and for the quality of the food. Bistro on five we ate three times and food was good. Same server each time but again she was on her own, felt bad for her. Café Bachio was a great great spot. Loved the teas and iced teas and pastries but again the people here were understaffed and did their best. Martini bar was FANTASTIC. These guys are not only bartenders but fantastic entertainment. Punta is the BEST!
Condition of ship was so so. Lots of rust on railings, room had dirt spots on curtains, sliding doors, walls and mold in shower. Worst cruise shower I have had. No place for you to rest your foot in order to shave legs.
Canapes in room in afternoon please don't bother. I had green olives EVERY day along with a square of watermelon with cream cheese. I tiny blob of hummus and pita chips. Not worth the concierge class charge. In fact my upgraded bathrobe had two holes in it!
Disembarkation we did walk off as we had an early flight. Very disorganized no room to wrap a line around. Had one person lugging an oxygen tank and trying to carry their own luggage??
Ports were wonderful. Tender in St Barts was horrendous for some, we had no problem as we went down early. St Croix was beautiful and San Juan was a joy. Our hours there I would avoid as we arrived at 7 AM and nothing opens until 10 AM. We left at 2PM so our stay was too short. Not a fan of private islands but Labadee seemed beautiful but avoid the marketplace as you will be harassed by the vendors non stop. Two ships in Labadee so that caused some congestion but people seemed to enjoy (not my cup of tea).
The ship seemed to have a LOT of elderly people, not sure if it was the time of year or the ports or what but just be aware of the potential demographics on the ship.
I had a good time but will avoid the Constellation in the future. I think Celebrity might be cutting back to much on staff. I ordered shrimp cocktail and got FOUR SMALL SHRIMP each time. Come on Celebrity really???
clr315’s Full Rating Summary
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Cabin Review

Concierge Class 1
Cabin C1 6144
Large Balcony three times the normal. In between suites so it is quiet and in a great spot. Next to the cabin is a "fire access' that staff only can access. They went out there to make personal phone calls a lot so this was annoying. Room was not kept clean our room stewart seemed to prefer to clean the suites.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins