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First-time cruiser… Firstly – some positives. Embarkation at Barcelona was extremely efficient. Ship was lovely. Inside single cabin on deck nine was very high standard. Excellent service in the cabin and restaurant. Theatre shows every night, although for me I didn’t think a high standard (I go to the theatre at home a lot!). The cruise news included only a very few activities. No lectures. No information on the ports visited or what to see there. No information on what to be aware of, or wary of, in the ports / cities visited. No maps. No sail away entertainment or activities. No astronomy talks etc. No afternoon tea. No midnight snacks. No … oh the list was endless! Taking a ticket and waiting an hour to chat to someone at the customer services desk was a waste of time – they didn’t have any information regarding the ports, or buses, other than selling you needless and hugely expensive shuttle bus tickets! No free water with meals? Really?! Thank goodness I took out an all-inclusive drinks package! I am not a big alcohol drinker, but for the cost of the water alone, and coffee after meals, it almost paid for itself! Add in a glass of wine with dinner, and maybe a cocktail to wave goodbye to the ports, and you are ‘up’! The trips were also disappointing. I have done many trips on escorted coach holidays, and they are vastly superior and thus I was very disappointed with the Costa offerings. Would I cruise again? Yes Would I cruise Costa again? No  

First time cruiser... sadly very disappointed

Costa Diadema Cruise Review by blackcatgirl_uk

3 people found this helpful
Trip Details
First-time cruiser…
Firstly – some positives.
Embarkation at Barcelona was extremely efficient.
Ship was lovely.
Inside single cabin on deck nine was very high standard.
Excellent service in the cabin and restaurant.
Theatre shows every night, although for me I didn’t think a high standard (I go to the theatre at home a lot!).
The cruise news included only a very few activities.
No lectures.
No information on the ports visited or what to see there.
No information on what to be aware of, or wary of, in the ports / cities visited.
No maps.
No sail away entertainment or activities.
No astronomy talks etc.
No afternoon tea.
No midnight snacks.
No … oh the list was endless!
Taking a ticket and waiting an hour to chat to someone at the customer services desk was a waste of time – they didn’t have any information regarding the ports, or buses, other than selling you needless and hugely expensive shuttle bus tickets!
No free water with meals? Really?! Thank goodness I took out an all-inclusive drinks package! I am not a big alcohol drinker, but for the cost of the water alone, and coffee after meals, it almost paid for itself! Add in a glass of wine with dinner, and maybe a cocktail to wave goodbye to the ports, and you are ‘up’!
The trips were also disappointing. I have done many trips on escorted coach holidays, and they are vastly superior and thus I was very disappointed with the Costa offerings.
Would I cruise again? Yes
Would I cruise Costa again? No
 
blackcatgirl_uk’s Full Rating Summary
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Cabin Review

Cabin 9159
Lovely large single cabin with a single bed. Loads of room. Triple wardrobe for example and the suitcase fit underneath the bed.Position of the room was behind the escalators - but heard no extra noise from the vicinity of the escalators. Noisy at times down the corridors (kids running all hours) - but this was for all rooms, and not my room in particular.Can heartily recommend the cabin.
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