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I have been reading so many negative reviews for the Oasis, so I felt compelled to give a review from my perspective. Sorry if this is a bit long. I sailed on the Eastern Caribbean itinerary for the Oasis from November 29-December 6. I am a 36 year-old female traveling with my mother. We were in a Crown Loft suite on deck 17. After reading a lot of feedback on the dry dock changes for the ship, I really came into the experience feeling pretty anxious. We have sailed the Oasis before and had a pretty good experience, so I was not sure how the changes would impact us directly. I will start by saying that Oasis surpassed my expectations in almost every regard. We were delighted with the ship and service. Even a couple of days of crazy weather didn’t damper our experience. I only have one piece of negative feedback that I will provide up front: our show reservations were changed several times throughout the trip without notification. I made all of my reservations ahead of time and several were adjusted by Royal in the week or two before the sailing. I received an email about the changes, so it was fine. We got on the boat, went to our reservation page on the RCTV system and confirmed all of the shows. Everything looked good. Well, many of them changed throughout the week without notification. I know that weather caused a cascading impact on the show schedule. You had to stay on top of it. However, when I checked the RCTV system the day of our comedy show, I noticed that our reservation was no longer listed. I took my confirmation down to Guest Services, but they weren’t able to help. Since I have access to a concierge, I went to him next and he fixed the problem immediately. If I didn’t have the concierge, I probably would’ve had to use the stand by line for a show that I booked. Even the printed confirmation didn’t help with Guest Services. When we arrived at the comedy show, at least 6 other people had the same problem and were asked to move to the side to allow folks with reservations to enter. That was our only issue. Everything else was great. Weather was an issue for a day and a half, but we used that time to relax and read. Since we were in a CL suite, we had access to the new suite lounge and Coastal Kitchen restaurant on deck 17. The lounge was great! The fancy coffee machine, tea, continental breakfast, afternoon snacks, and happy hour hot snacks and desserts. And for those who enjoy a cocktail, drinks were served from 11:30am-11pm. Coastal Kitchen served breakfast, lunch, and dinner from a new menu. We ate in the lounge or CK most mornings for breakfast. Breakfast in CK would get pretty crowded, so I believe that the restaurant was restricted to gold card only for all meals except dinner. You could invite non-gold card guests to dinner, but they had to be linked to your reservation and it had to be through a formal reservation made through the restaurant host or concierge. We had dinner in CK on three nights, but I would’ve eaten there every night. The menu was on the limited side and I am sure Royal will continue to tweak options based on feedback, but I think they have a very good thing going. Service in CK and the lounge was amazing. By the third day, every member of the staff knew us by name and were so great. Our suite concierge, Rami, was great. He helped us with dining reservations and helped fix our comedy club ticket issue. I have sailed Oasis before in a CL suite and never was really able to use the CL lounge on Deck 11. The room was always very crowded, service was slow when we could find a seat, and the concierge was always busy. So, the suite lounge experience was so completely different that I was blown away by the changes to deck 17 after dry dock. Our suite attendant, Seepaul, was great. We have sailed with him before and once again he did not disappoint. He was attentive, conscientious, and so very thorough. Outside of CK, we ate at Chops one night, had room service one night, and just ate on the fly for the remaining dinners. We had a great experience at Chops. Food and service was excellent. Room service was also great...we ordered it on the first formal night and had the beef tenderloin. I thought it was delicious and prepared perfectly. We have seen most of the shows before, so we only cared about Cats and the comedy show. The comedy show was great. Very funny and worth all of the hassle with tickets. I had no desire to see Cats, but my mom begged me to see it with her. We stayed through the entire show, but were amazed that most people left at intermission. The second half of the show was so good that I even had to admit that it was well worth it! Amazing performances! Just stick it out and stay for the entire show. The second half has a lot more of a story that you can follow and has all of the songs that you know. Add that to the performances, I was completely blown away. I gave a standing ovation. We did venture down to the promenade a few times to witness the flash sales. Amazing to see the excitement! Most of our remaining time was spent exercising or relaxing. I used the running track every morning and the gym on several nights. I go to the gym at night to avoid the crowds. The running track can get a little crowded in the morning, so you have to be aware of people crossing the track or walking in the running lane on corners. I love it though….having a nice track on the Oasis is a huge selling point for me. It is .43 mile round. I can get in an early run, set my day off right, and not worry about dessert later (as the sign on the track reminds me). I saw a lot of folks exercising on a regular basis….so great to see! I only saw crowding at the windjammer or the promenade. I take the stairs everywhere, so I didn’t deal with the elevators. Everything else felt pretty calm and spread out nicely. I didn’t get to Sabor, which was a bummer. I wanted to get there and to the Hot Dog place. We just ran out of time and the CK restaurant was just too good and too convenient. Ports of call were great. We stayed on the boat in Nassau and just hit the sun deck and pools. St Thomas was gorgeous and we did a snorkel/beach sailing trip. We went to Orient Beach in St Marten. There was seaweed, but we were able to enjoy the gorgeous setting. Lunch was amazing at the beachfront restaurant. Embarkation and debarkation were easy and simple. We arrived at Port Everglades at 1pm and were on the boat in 15 minutes and in our room by 1:30pm. We used the express/walk off option and left the ship at 7:30am. We had a bit of a wait for Customs and Border Control, but were in a cab within 45 seconds and at the airport within 10 minutes. We were three hours early for our flight home.

Great Experience on Post-Dry Dock Oasis - Eastern Caribbean

Oasis of the Seas Cruise Review by delee78

Trip Details
  • Sail Date: November 2014
  • Destination: Eastern Caribbean
  • Cabin Type: Crown Loft Suite
I have been reading so many negative reviews for the Oasis, so I felt compelled to give a review from my perspective. Sorry if this is a bit long.
I sailed on the Eastern Caribbean itinerary for the Oasis from November 29-December 6. I am a 36 year-old female traveling with my mother. We were in a Crown Loft suite on deck 17.
After reading a lot of feedback on the dry dock changes for the ship, I really came into the experience feeling pretty anxious. We have sailed the Oasis before and had a pretty good experience, so I was not sure how the changes would impact us directly.
I will start by saying that Oasis surpassed my expectations in almost every regard. We were delighted with the ship and service. Even a couple of days of crazy weather didn’t damper our experience.
I only have one piece of negative feedback that I will provide up front: our show reservations were changed several times throughout the trip without notification. I made all of my reservations ahead of time and several were adjusted by Royal in the week or two before the sailing. I received an email about the changes, so it was fine. We got on the boat, went to our reservation page on the RCTV system and confirmed all of the shows. Everything looked good. Well, many of them changed throughout the week without notification. I know that weather caused a cascading impact on the show schedule. You had to stay on top of it. However, when I checked the RCTV system the day of our comedy show, I noticed that our reservation was no longer listed. I took my confirmation down to Guest Services, but they weren’t able to help. Since I have access to a concierge, I went to him next and he fixed the problem immediately. If I didn’t have the concierge, I probably would’ve had to use the stand by line for a show that I booked. Even the printed confirmation didn’t help with Guest Services. When we arrived at the comedy show, at least 6 other people had the same problem and were asked to move to the side to allow folks with reservations to enter.
That was our only issue. Everything else was great.
Weather was an issue for a day and a half, but we used that time to relax and read.
Since we were in a CL suite, we had access to the new suite lounge and Coastal Kitchen restaurant on deck 17. The lounge was great! The fancy coffee machine, tea, continental breakfast, afternoon snacks, and happy hour hot snacks and desserts. And for those who enjoy a cocktail, drinks were served from 11:30am-11pm. Coastal Kitchen served breakfast, lunch, and dinner from a new menu. We ate in the lounge or CK most mornings for breakfast. Breakfast in CK would get pretty crowded, so I believe that the restaurant was restricted to gold card only for all meals except dinner. You could invite non-gold card guests to dinner, but they had to be linked to your reservation and it had to be through a formal reservation made through the restaurant host or concierge. We had dinner in CK on three nights, but I would’ve eaten there every night. The menu was on the limited side and I am sure Royal will continue to tweak options based on feedback, but I think they have a very good thing going. Service in CK and the lounge was amazing. By the third day, every member of the staff knew us by name and were so great. Our suite concierge, Rami, was great. He helped us with dining reservations and helped fix our comedy club ticket issue.
I have sailed Oasis before in a CL suite and never was really able to use the CL lounge on Deck 11. The room was always very crowded, service was slow when we could find a seat, and the concierge was always busy. So, the suite lounge experience was so completely different that I was blown away by the changes to deck 17 after dry dock.
Our suite attendant, Seepaul, was great. We have sailed with him before and once again he did not disappoint. He was attentive, conscientious, and so very thorough.
Outside of CK, we ate at Chops one night, had room service one night, and just ate on the fly for the remaining dinners. We had a great experience at Chops. Food and service was excellent. Room service was also great...we ordered it on the first formal night and had the beef tenderloin. I thought it was delicious and prepared perfectly.
We have seen most of the shows before, so we only cared about Cats and the comedy show. The comedy show was great. Very funny and worth all of the hassle with tickets. I had no desire to see Cats, but my mom begged me to see it with her. We stayed through the entire show, but were amazed that most people left at intermission. The second half of the show was so good that I even had to admit that it was well worth it! Amazing performances! Just stick it out and stay for the entire show. The second half has a lot more of a story that you can follow and has all of the songs that you know. Add that to the performances, I was completely blown away. I gave a standing ovation.
We did venture down to the promenade a few times to witness the flash sales. Amazing to see the excitement!
Most of our remaining time was spent exercising or relaxing. I used the running track every morning and the gym on several nights. I go to the gym at night to avoid the crowds. The running track can get a little crowded in the morning, so you have to be aware of people crossing the track or walking in the running lane on corners. I love it though….having a nice track on the Oasis is a huge selling point for me. It is .43 mile round. I can get in an early run, set my day off right, and not worry about dessert later (as the sign on the track reminds me). I saw a lot of folks exercising on a regular basis….so great to see!
I only saw crowding at the windjammer or the promenade. I take the stairs everywhere, so I didn’t deal with the elevators. Everything else felt pretty calm and spread out nicely.
I didn’t get to Sabor, which was a bummer. I wanted to get there and to the Hot Dog place. We just ran out of time and the CK restaurant was just too good and too convenient.
Ports of call were great. We stayed on the boat in Nassau and just hit the sun deck and pools. St Thomas was gorgeous and we did a snorkel/beach sailing trip. We went to Orient Beach in St Marten. There was seaweed, but we were able to enjoy the gorgeous setting. Lunch was amazing at the beachfront restaurant.
Embarkation and debarkation were easy and simple. We arrived at Port Everglades at 1pm and were on the boat in 15 minutes and in our room by 1:30pm. We used the express/walk off option and left the ship at 7:30am. We had a bit of a wait for Customs and Border Control, but were in a cab within 45 seconds and at the airport within 10 minutes. We were three hours early for our flight home.
delee78’s Full Rating Summary
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Cabin Review

Crown Loft Suite
Cabin L1
Simply an amazing room! Perfect for two women traveling together as we split the floors. They can make up the couch to be a pretty comfortable bed. Suite attendants make the experience even better!I prefer the sea-facing L1 Crown Lofts. However, if you love people-watching, the aft-facing suites would be perfect as you look out on the sports deck. There are two full bathrooms, but no tub. That is fine for me, but I know that others like to take a bath while on vacation. The upstairs bathroom is gorgeous with a huge glass shower with rainfall shower head and two regular side shower heads. The view from your bed on the loft to the sea is just beautiful. I love the balcony, which has two loungers and a table, but some say it is small. It was perfect for two ladies who like to sit out and read. Super quiet and around the corner from the new suite lounge and Coastal Kitchen restaurant.
Deck 18 Suite Cabins