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The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis was our seventh with Royal C and the short cruises they offered from Barcelona afforded the opportunity to experience first hand the ship that has received so much press but without the need of travel to The United States. The exceptional service and standards we have experienced on their other ships is not available on the Oasis and the safety drill at the start an absolute shambles - staff gave guests 3 different times for the compulsory drill resulting in chaotic conditions on the 5th deck where the drill is held. Guest services are a joke and guests can expect to queue for over an hour because the desk staff are not supervised by an experienced officer and passengers should expect long delay if they require food in the restaurants included in their package when the ship is at sea We requested on their form the 9.00am departure from the ship and received tags for 6am resulting in the need to queue at guest services for 1 hour and 20 minutes to effect an alteration  

An Engineering Wonder but Cruising at its Worst

Oasis of the Seas Cruise Review by Monmouthshire Emporer

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Trip Details
The ship is an engineering wonder with magnificent facilities but the service on board was appalling because it is apparent that the officers are conspicuous by their absence and do not communicate with the crew. The cruise on The Oasis was our seventh with Royal C and the short cruises they offered from Barcelona afforded the opportunity to experience first hand the ship that has received so much press but without the need of travel to The United States.
The exceptional service and standards we have experienced on their other ships is not available on the Oasis and the safety drill at the start an absolute shambles - staff gave guests 3 different times for the compulsory drill resulting in chaotic conditions on the 5th deck where the drill is held.
Guest services are a joke and guests can expect to queue for over an hour because the desk staff are not supervised by an experienced officer and passengers should expect long delay if they require food in the restaurants included in their package when the ship is at sea
We requested on their form the 9.00am departure from the ship and received tags for 6am resulting in the need to queue at guest services for 1 hour and 20 minutes to effect an alteration
 
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Cabin Review

Cabin 12250
Superb and supported by a super, room attendant from Romania who was one of the few crew that provided excellent service
  Oasis of the Seas Deck Plans