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I an only agree with many if the points raised by previous reviews of this cruise to Norway. Nothing you can do about the weather but it was so miserable on two of our port days that we didn't venture off as we had got so cold and wet the previous day, neither of us could face it. The ones we did visit in a window of clear weather were wonderful, but still fairly chilly, I should have bought a winter wardrobe. We had previously sailed with the lovely ship the Equinox, I am sorry but the Infinity cannot be classed as five star in the same way as the Solstice class. This ship is tired, outdated and scruffy. The Ocean cafe was zoo like in the pushing past you at the food stations, people walking around eating off their plates. Indifferent servers, who ignored you and repetitive dishes lunchtimes and dinner. On the plus side the pasta and sushi bar were excellent. The indoor pool area, is this a pool area or restaurant, and why do certain people think it's acceptable to eat food and drink beer in the jacuzzi, it's also a jacuzzi not a children's play pool or family sized bath! It was also very chilly in there, again not a patch on the Soltice class pool area. The Rendezvous lounge was dated, dark and depressing. People using it as a sleeping area in daytime and into the evening, why? That's why you have a stateroom. The Trellis restaurant was also past it's sell by date, tired, dull,depressing and frantic, dinner was at times just not enjoyable. Long waits for food then, it was move you out as soon as possible. Food a reasonable standard but some dishes need rethinking, for instance the Irish Stew would make an Irishman ashamed. The behaviour of some guests who could not understand what the dress codes means or how to behave in a restaurant makes me believe that they think it's just a hotel on water and they can do as they have always done on their previous holidays. Entertainment from the on board team was poor, and ammature, once again on the Equinox the shows were fantastic. The Constellation Lounge was a great place to be as we left port in the early evenings, the spoiler was screaming children from one or two families who ran riot through the area. On asking why children are allowed in a bar area, I was informed they were allowed in there till midnight! Older people, alcohol and running children do not mix, I saw quite a few older people nearly come to grief. Come on Celebrity, make it clear, well behaved, supervised children only! We ate in USS United States twice because the food was excellent, and it was nice to have an un rushed meal in a light and comfortable restaurant. On the plus side and yes there are some pluses, most if the staff and crew were brilliant, special mention to Natalie restaurant co ordinator, Silvia in the Constellation lounge, Ayu in the Casino, and our cabin steward. Would I sail from UK again on the Infinity, No, would I with Celebrity, yes but only on a Soltice class ship. An expensive lesson learned.

Disappointing, tired ship

Celebrity Infinity Cruise Review by Chrissyjay

Trip Details
I an only agree with many if the points raised by previous reviews of this cruise to Norway. Nothing you can do about the weather but it was so miserable on two of our port days that we didn't venture off as we had got so cold and wet the previous day, neither of us could face it. The ones we did visit in a window of clear weather were wonderful, but still fairly chilly, I should have bought a winter wardrobe.
We had previously sailed with the lovely ship the Equinox, I am sorry but the Infinity cannot be classed as five star in the same way as the Solstice class. This ship is tired, outdated and scruffy.
The Ocean cafe was zoo like in the pushing past you at the food stations, people walking around eating off their plates. Indifferent servers, who ignored you and repetitive dishes lunchtimes and dinner. On the plus side the pasta and sushi bar were excellent.
The indoor pool area, is this a pool area or restaurant, and why do certain people think it's acceptable to eat food and drink beer in the jacuzzi, it's also a jacuzzi not a children's play pool or family sized bath! It was also very chilly in there, again not a patch on the Soltice class pool area.
The Rendezvous lounge was dated, dark and depressing. People using it as a sleeping area in daytime and into the evening, why? That's why you have a stateroom.
The Trellis restaurant was also past it's sell by date, tired, dull,depressing and frantic, dinner was at times just not enjoyable. Long waits for food then, it was move you out as soon as possible. Food a reasonable standard but some dishes need rethinking, for instance the Irish Stew would make an Irishman ashamed.
The behaviour of some guests who could not understand what the dress codes means or how to behave in a restaurant makes me believe that they think it's just a hotel on water and they can do as they have always done on their previous holidays.
Entertainment from the on board team was poor, and ammature, once again on the Equinox the shows were fantastic.
The Constellation Lounge was a great place to be as we left port in the early evenings, the spoiler was screaming children from one or two families who ran riot through the area. On asking why children are allowed in a bar area, I was informed they were allowed in there till midnight! Older people, alcohol and running children do not mix, I saw quite a few older people nearly come to grief. Come on Celebrity, make it clear, well behaved, supervised children only!
We ate in USS United States twice because the food was excellent, and it was nice to have an un rushed meal in a light and comfortable restaurant.
On the plus side and yes there are some pluses, most if the staff and crew were brilliant, special mention to Natalie restaurant co ordinator, Silvia in the Constellation lounge, Ayu in the Casino, and our cabin steward.
Would I sail from UK again on the Infinity, No, would I with Celebrity, yes but only on a Soltice class ship. An expensive lesson learned.
Chrissyjay’s Full Rating Summary
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Cabin Review

Cabin 2103
Adequate, but bathroom dated with shower curtain cubicle. Good position in mid ships if weather rough.
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