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We really don't understand how this cruise is rated so highly. But after reading the reviews it makes sense. Even people that hate the ship and cruise, still give it 4 or 5 stars, where on other cruises they would rate it 2 stars. Therefore, a totally over rated ship. We are in our 40s and have been on over 40 cruises, so we know what cruising is all about. We are also Diamond members of RCCL. This review has a summary then paragraphs following to expand on each summary item for ease of reading. Cruise on the Oasis if you like 1. to be herded like cattle everywhere you go 2. enjoy standing in lines for everything you do 3. enjoy waiting all day for elevators 4. enjoy waiting more than an hour every time you need to speak to customer service 5. to pay for almost everything as an extra 6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room 7. be told to GET OUT of the buffet while you are eating 8. been bombarded with sales pitch for everything on top of all the other extras they charge you for 9. have disgusting food as your only only 24 hour food option in the Promenade Cafe 1. to be herded like cattle everywhere you go 2. enjoy standing in lines for everything you do During the week we cruised there was over 6,300 passengers and almost 3,000 crew on thse ship, that is over 9,000 people. There was not one place you could go to get away from crowds, except the cabin. Everywhere we went there was a line. 3. enjoy waiting all day for elevators Waiting for the two sets of elevators, one set at the front and one set at the back was always a hassle. Most of time by the time the elevator got to the floor we were waiting on, it was packed, so you have to wait for another elevator or a 3rd elevator. Many people just got on any elevator regardless of the direction. 4. enjoy waiting more than an hour every time you need to speak to customer service Seriously, 5 to 6 customer service reps for a ship with over 6,300 passengers, do the math. It would not be so bad if they didn't mess up every request we made. Customer service should be at least 3 times the size, but RCCL doesn't care about customer service, they only care about charging you for everything they can. Also, once you do get to a customer service rep, they are very rude, they could at least act as if they cared about our concerns. 5. to pay for almost everything as an extra Remember these words before you get on board HOW MUCH IS THAT, as they charge for everything, even room service. They even have paid food from the specialty restaurants on the main dining room menu, a first on any cruise ship. Bet they dont put that fact on the brochures or on the web site. 6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room The food the whole week was almost inedible. I actually lost 3 pounds on this cruise and I normally gain 5 pounds on other cruises. That is how bad the main dining room food is and that is why they add paid items to the menu from the specialty restaurants. To get good food, they force you to go to the paid speciality restaurants. More ka ching for RCCL. Also the food in the much heralded Central Park Cafe is OK, but not great, but when you don't have anything good to eat, it seems as if it is great food. 7. be told to leave the buffet every 15 minutes while you are eating One day while we were having breakfast in the windjammer buffet, they were blasting an announcement on the speakers so loud we couldn't even talk. IF YOU ARE FINISHED GET OUT. I couldn't believe it, another fact RCCL doesn't place in the brochures or web site. The nerve of RCCL, everyone paid a lot of money and I mean a lot of money to cruise on the ship and to be told GET OUT repeatedly is ridiculous. 8. been bombarded with sales pitch for everything on top of all the other extras they charge you for It is impossible to take a walk in the promenade without been asked to buy something. Come on RCCL, cut down on the sales and send more people to actually provide customer service to the people cruising on board. 9. have disgusting food as your only only 24 hour food option in the Promenade Café I have a real beef with the only 24 food option available on the ship. Promenade Café is a small, pick your own food restaurant. First , there is never any place to sit, RCCL only has 1 overloaded person cleaning the tables, everyone else is selling. Second, the small sandwiches that are served are completely disgusting. Even starving people would refuse to eat that food. The only other option is room service, but they charge you to deliver the food to your cabin. More ka ching for RCCL. We paid alotfor 4 balconies on this ship. What a waste of money and a waste of a week of our lives. Never again RCCL.  

WORST CRUISE SHIP EVER

Oasis of the Seas Cruise Review by CaptHelene

4 people found this helpful
Trip Details
We really don't understand how this cruise is rated so highly. But after reading the reviews it makes sense.
Even people that hate the ship and cruise, still give it 4 or 5 stars, where on other cruises they would rate it 2 stars.
Therefore, a totally over rated ship.
We are in our 40s and have been on over 40 cruises, so we know what cruising is all about. We are also Diamond members of RCCL.
This review has a summary then paragraphs following to expand on each summary item for ease of reading.
Cruise on the Oasis if you like
1. to be herded like cattle everywhere you go
2. enjoy standing in lines for everything you do
3. enjoy waiting all day for elevators
4. enjoy waiting more than an hour every time you need to speak to customer service
5. to pay for almost everything as an extra
6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room
7. be told to GET OUT of the buffet while you are eating
8. been bombarded with sales pitch for everything on top of all the other extras they charge you for
9. have disgusting food as your only only 24 hour food option in the Promenade Cafe
1. to be herded like cattle everywhere you go
2. enjoy standing in lines for everything you do
During the week we cruised there was over 6,300 passengers and almost 3,000 crew on thse ship, that is over 9,000 people. There was not one place you could go to get away from crowds, except the cabin. Everywhere we went there was a line.
3. enjoy waiting all day for elevators
Waiting for the two sets of elevators, one set at the front and one set at the back was always a hassle. Most of time by the time the elevator got to the floor we were waiting on, it was packed, so you have to wait for another elevator or a 3rd elevator. Many people just got on any elevator regardless of the direction.
4. enjoy waiting more than an hour every time you need to speak to customer service
Seriously, 5 to 6 customer service reps for a ship with over 6,300 passengers, do the math. It would not be so bad if they didn't mess up every request we made. Customer service should be at least 3 times the size, but RCCL doesn't care about customer service, they only care about charging you for everything they can. Also, once you do get to a customer service rep, they are very rude, they could at least act as if they cared about our concerns.
5. to pay for almost everything as an extra
Remember these words before you get on board HOW MUCH IS THAT, as they charge for everything, even room service. They even have paid food from the specialty restaurants on the main dining room menu, a first on any cruise ship. Bet they dont put that fact on the brochures or on the web site.
6. have the worst main dining room food of the major cruise lines, just as bad as carnival main dining room
The food the whole week was almost inedible. I actually lost 3 pounds on this cruise and I normally gain 5 pounds on other cruises.
That is how bad the main dining room food is and that is why they add paid items to the menu from the specialty restaurants.
To get good food, they force you to go to the paid speciality restaurants. More ka ching for RCCL. Also the food in the much heralded Central Park Cafe is OK, but not great, but when you don't have anything good to eat, it seems as if it is great food.
7. be told to leave the buffet every 15 minutes while you are eating
One day while we were having breakfast in the windjammer buffet, they were blasting an announcement on the speakers so loud we couldn't even talk.
IF YOU ARE FINISHED GET OUT.
I couldn't believe it, another fact RCCL doesn't place in the brochures or web site.
The nerve of RCCL, everyone paid a lot of money and I mean a lot of money to cruise on the ship and to be told GET OUT repeatedly is ridiculous.
8. been bombarded with sales pitch for everything on top of all the other extras they charge you for
It is impossible to take a walk in the promenade without been asked to buy something. Come on RCCL, cut down on the sales and send more people to actually provide customer service to the people cruising on board.
9. have disgusting food as your only only 24 hour food option in the Promenade Café
I have a real beef with the only 24 food option available on the ship. Promenade Café is a small, pick your own food restaurant.
First , there is never any place to sit, RCCL only has 1 overloaded person cleaning the tables, everyone else is selling.
Second, the small sandwiches that are served are completely disgusting. Even starving people would refuse to eat that food.
The only other option is room service, but they charge you to deliver the food to your cabin. More ka ching for RCCL.
We paid alotfor 4 balconies on this ship. What a waste of money and a waste of a week of our lives.
Never again RCCL.
 
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