Ventura Cruise Review by newcruisa1
- Sail Date: January 2014
- Destination: Eastern Caribbean
It is lucky that there was no fire on the ship as passengers openly smoked over the railings both on their balcolnies and deck 7 and numerous stubbed out cigs on the deck floor. I have never seen such a thing on other cruise lines such as Fred Olsen or Celebrity which take fire safety more seriously. I alerted the crew and passengers to the fire risk, and advised passengers to smoke more responsibly but my complaint was ignored.
Passengers drunken behaviour was also treated as a joke and tolerated. For example some people were so drunk after a rum rhunner trip, that one fell down the stairs of the catamaran, and several had to be escorted by the ship's crew to board the ship so that they did not fall into the sea. Two even had to be escorted by wheelchair as they could not walk. Passengers watched and took photos of this walk of shame. Surely it is against international maritime law to allow people who are so drunk that they can barely walk, back onto a cruise ship.
In addition to that there were virtually no sunbeds in the shade, which is not ideal for fair skinned people at increased risk of skin cancer. A passenger complained about the skin cancer risk, but the complaint was ignored.
I don't really understand why the ship constantly served boring English food as if people were not on holiday and were in britain. The Indian food on the ship was excellent due to many of the staff being from india, but the ships attempts at cooking Carribean food were a disaster. The food was so dull in the main restaurants that we mainly ate at the buffet, where the food was a bit better.
There was little peace and quiet on the ship, with the same tape being constantly played even when no-one was there. The embarrasing 50s style sailaway entertainment was cringeworthy and the entertainers treated passengers like children who needed to be entertained. I.E The staff did not appear to understand that the aim of going on holiday is to escape the UK, rather than pretend to be in Britain.
The crew were overworked due to cutbacks in staff, as the cabin stewards worked from about 7am to 10 pm. Accessing your cabin was quite difficult due to cabin staff wishing to clean it at strange times such as 12:00 or 9pm.
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