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The Infinity, for a ship supposedly recently renovated, needs a lot of work. So also does Celebrity Cruises. This is a real comedown from previous two cruises on same ship about 4-5 years ago. The Pros. Entertainment was really good without exception and excellent on some nights. Cabin staff was attentive and wait staff in dining room were good considering the challenges established by Celebrity. The Cons. Breakfast was monotonous. Seeking an omelette was an effort as they were prepared one at a time on a three-burner apparatus. Lunch was also monotonous. Seeking pizza was really an effort all,day long as they were cooked in under-sized oven by under-motivated staff. Dinner was the worse. With only one exception on one night variety was boring, food blah at best and often arrived Lukewarm. Celebrity has obviously severely cut back on quality and quantity and attentive staff could not make up for this very serious shortcoming. Staff in various lounges were slow and unfriendly topped only by those 'working' in the coffee cafe, who were rude and in attentive. Drinks were expensive and under sized. Various presenters of interest lectures were not interesting, an awful level to be provided on a cruise with few landings and on a smaller ship with little else to do. Disembarking in Bruges was a total disaster. Celebrity was clueless on helping its customers find taxis, had no staff on dock, it was shameful. Conclusion Maybe the larger newer Celebrity ships and cruises have better food and better staff. It is unlikely i will find out as, with so much competition, why spend a lot of money to make this determination.

Infinity not worth the $

Celebrity Infinity Cruise Review by plmesq

Trip Details
  • Sail Date: May 2013
  • Destination: Transatlantic
  • Cabin Type: Deluxe Ocean View with Balcony 2B
The Infinity, for a ship supposedly recently renovated, needs a lot of work. So also does Celebrity Cruises. This is a real comedown from previous two cruises on same ship about 4-5 years ago.

The Pros.
Entertainment was really good without exception and excellent on some nights. Cabin staff was attentive and wait staff in dining room were good considering the challenges established by Celebrity.
The Cons.
Breakfast was monotonous. Seeking an omelette was an effort as they were prepared one at a time on a three-burner apparatus.
Lunch was also monotonous. Seeking pizza was really an effort all,day long as they were cooked in under-sized oven by under-motivated staff.
Dinner was the worse. With only one exception on one night variety was boring, food blah at best and often arrived Lukewarm. Celebrity has obviously severely cut back on quality and quantity and attentive staff could not make up for this very serious shortcoming.
Staff in various lounges were slow and unfriendly topped only by those 'working' in the coffee cafe, who were rude and in attentive. Drinks were expensive and under sized.
Various presenters of interest lectures were not interesting, an awful level to be provided on a cruise with few landings and on a smaller ship with little else to do.
Disembarking in Bruges was a total disaster. Celebrity was clueless on helping its customers find taxis, had no staff on dock, it was shameful.
Conclusion
Maybe the larger newer Celebrity ships and cruises have better food and better staff. It is unlikely i will find out as, with so much competition, why spend a lot of money to make this determination.
plmesq’s Full Rating Summary
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Cabin Review

Deluxe Ocean View with Balcony 2B
Cabin 2B
Okay but no water, no nothing unless paid for.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins