Background -- I have never been on a bad cruise. I have always enjoyed the experience. I have been on 10 cruises four of those on HAL. I have always told my friends that HAL is the best. I think HAL missed the high water mark on this cruise. The cruise seemed to be off the mark on almost everything. It was understaffed and several of the officers/senior members seem to be down right grumpy. (Especial the dinning room/Lido deck senior officer). No future cruise sales person and very stressed out dinning room staff. The ship -- The ship is small by todays standard but, it had a great traffic flow and had all the things you needed in a cruise ship . The Artwork and flowers on all the public areas make HAL my choice for the most classy ships. Our cabin and cabin steward were awesome. The food -- The food was good in most places. I usually look forward to a night in the Pinnacle Grill. For the first time I was very disappointed. The pawns were overcooked, steak was average and the both deserts were overcooked so they were as hard as rock. (molten cake and crème) The worst was the high tea. We were given a dirty fork and tea bangs but no hot water. We did really enjoy the dinner room for dinner and a couple of times for breakfast. We had table 42 with a total of 10 people. The waiter and assistant waiter did an excellent job. Our table mates were awesome. The Cruise -- One of the more interesting things that happen on the cruise was an electric fire in the crew quarters. It happen late one evening. About 45 minutes after the alarm went off and we were told to stay calm, the captain came onto the speaker and told us that the firs was out but he was turn on the ventilation system so we might smell additional smoke. I did not sleep very will that night. We also skip Victoria Canada because of the rough seas. Just sat in the bay for four hours. All in all this was an ok cruise. I hope HAL was just having a day week and this is not a trend that I will be seeing in HAL in the future.

Zaandam - Alaska

Zaandam Cruise Review by robertmee

Trip Details
  • Sail Date: May 2006
  • Destination: Alaska
Background -- I have never been on a bad cruise. I have always enjoyed the experience. I have been on 10 cruises four of those on HAL. I have always told my friends that HAL is the best.
I think HAL missed the high water mark on this cruise. The cruise seemed to be off the mark on almost everything. It was understaffed and several of the officers/senior members seem to be down right grumpy. (Especial the dinning room/Lido deck senior officer). No future cruise sales person and very stressed out dinning room staff.
The ship -- The ship is small by todays standard but, it had a great traffic flow and had all the things you needed in a cruise ship . The Artwork and flowers on all the public areas make HAL my choice for the most classy ships. Our cabin and cabin steward were awesome.
The food -- The food was good in most places. I usually look forward to a night in the Pinnacle Grill. For the first time I was very disappointed. The pawns were overcooked, steak was average and the both deserts were overcooked so they were as hard as rock. (molten cake and crème) The worst was the high tea. We were given a dirty fork and tea bangs but no hot water. We did really enjoy the dinner room for dinner and a couple of times for breakfast. We had table 42 with a total of 10 people. The waiter and assistant waiter did an excellent job. Our table mates were awesome.
The Cruise -- One of the more interesting things that happen on the cruise was an electric fire in the crew quarters. It happen late one evening. About 45 minutes after the alarm went off and we were told to stay calm, the captain came onto the speaker and told us that the firs was out but he was turn on the ventilation system so we might smell additional smoke. I did not sleep very will that night. We also skip Victoria Canada because of the rough seas. Just sat in the bay for four hours.
All in all this was an ok cruise. I hope HAL was just having a day week and this is not a trend that I will be seeing in HAL in the future.
robertmee’s Full Rating Summary
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