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Very poor overall service, even Captain and several other "ranking" persons, on several different occasions did not even stop to inquire about our cruise experience while we were the only ones on the deck in the evenings. Our group of six were the only ones on the Lido deck after say 8:00p.m. it seemed, no crowds, no service, no drinks, no food, no live music, you can get the jest......thank god we brought our own poker chips to play poker. Food service was horrendous, surcharges to dine were outrageous, no seafood at all on a Pacific Ocean cruise is unbelievable in my opinion. All surcharge dining areas we were told were booked by day three, even if we had wanted to pay the surcharges each time in. No midnight buffet at all like Carnival, very disappointing cruise all the way around. Hot Tubs shut down in the evenings at approximately 10:00p.m. not to be re-opened until ported at approximately 8:00a.m. each morning, no bar service at tubs or on exterior decks after approx. 8:00p.m. each evening. Over chlorinated (maybe a good thing), 2 pair of shorts completely bleached from blue to brown in 7 days. Very unenjoyable cruise, a complete waste of a $3500.00 vacation, with exception of getting to and on the islands. Thank god we had an opportunity to disembark each day to get something good to eat, and also to find something interesting to do!! Unbelievable lack of service, options, dining. I would not recommend this cruise to anyone under the age of say 65 yrs old. I am almost 40 by the way....

Pride of America - Hawaii

Pride of America Cruise Review by Mike

Trip Details
  • Sail Date: November 2005
  • Destination: Hawaii
  • Cabin Type: Inside
Very poor overall service, even Captain and several other "ranking" persons, on several different occasions did not even stop to inquire about our cruise experience while we were the only ones on the deck in the evenings. Our group of six were the only ones on the Lido deck after say 8:00p.m. it seemed, no crowds, no service, no drinks, no food, no live music, you can get the jest......thank god we brought our own poker chips to play poker.
Food service was horrendous, surcharges to dine were outrageous, no seafood at all on a Pacific Ocean cruise is unbelievable in my opinion. All surcharge dining areas we were told were booked by day three, even if we had wanted to pay the surcharges each time in. No midnight buffet at all like Carnival, very disappointing cruise all the way around.
Hot Tubs shut down in the evenings at approximately 10:00p.m. not to be re-opened until ported at approximately 8:00a.m. each morning, no bar service at tubs or on exterior decks after approx. 8:00p.m. each evening. Over chlorinated (maybe a good thing), 2 pair of shorts completely bleached from blue to brown in 7 days. Very unenjoyable cruise, a complete waste of a $3500.00 vacation, with exception of getting to and on the islands. Thank god we had an opportunity to disembark each day to get something good to eat, and also to find something interesting to do!!
Unbelievable lack of service, options, dining. I would not recommend this cruise to anyone under the age of say 65 yrs old. I am almost 40 by the way....
Mike’s Full Rating Summary
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