1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Meraviglia Review
  5. MSC Meraviglia Cruise Reviews
6 Helpful Votes
Sail Date: April 2019
We chose this cruise for the ports and to try a new line. MSC has the status match program which also helped. This cruise was from Genoa, Italy to Kiel, Germany with stops at Marseille, Barcelona, Cadiz, Lisbon, Vigo, and Southampton. ... Read More
We chose this cruise for the ports and to try a new line. MSC has the status match program which also helped. This cruise was from Genoa, Italy to Kiel, Germany with stops at Marseille, Barcelona, Cadiz, Lisbon, Vigo, and Southampton. Embarkation: This was a disaster. I am not sure if Genoa was not equipped to handle this many passengers, or if they were just not prepared to turn over the whole ship as MSC frequently interports in Europe. Whatever the reason, we arrived at the port at noon and eventually made it onboard around 4pm. Ship: The Meraviglia is a beautiful ship. Every area has something unique and stylish about it. That being said, many areas seemed choppy and without a good flow to them which created bottlenecks at certain areas. Cabin: We had a Fantastica Ocean View (O2) and while the cabin was spacious enough and well appointed, the storage space was nearly non-existent. Especially for a twelve day cruise. We were on Deck 5, just down from guest services and the Atrium bar and I thought the location was good. easy to get everywhere. Dining: This started out poorly, but eventually ended up fine. We had no dining time assigned, we just kept being told that we would get our time once on board...that never really worked out, mainly because we boarded so late, the dining table had closed. Finally we were assigned a table/time and that is where we sat the rest of the cruise. Food in the MDR was fair to good; In the buffet was mostly fair with some good, and at our one specialty dining experience, The Chef's Table, was spectacular. Entertainment: MSC really shines in this area. Shows were good to great and Cirque at Sea was amazing. Service: Across the board service was friendly and professional. Never had an issue there. Ports & Shore Excursions: All were booked through MSC and all were either good or great. Arles and Vigo were the standouts. We did not do an excursion in Barcelona. Disembarkation: Another disaster. I had priority debarkation and while I was off the ship in a reasonable amount of time, I then stood around for over an hour waiting for my luggage to make it off. Overall, the ship was beautiful, but I don't think I would use MSC in Europe again. I haven't written them off completely so I may sail them again in the US, but I will choose other lines when sailing in Europe. Read Less
4 Helpful Votes
Sail Date: April 2019
First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly and not helpful. They ... Read More
First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly and not helpful. They just stood around looking like sad sacks. When I had an issue and went to the front desk I was met with:someone will respond. No one ever did. Funny, after I got home I receive an email asking if the problems had been handled. I responded No! Again no response from anyone. At dinner the waiter made a mess of our order, brought it cold and said the kitchen was having problems? It was obvious to the three of us that the staff urgently needed extra training, with about half of the buffet group being send to a remedial course. There was consistently confusion when approaching key staff. One officer replied, I have absolutely no idea and walked away without offering assistance. It may have been a cheaper cruise but not worth the money. This was my 38th cruise and my worst. I use to say there are no bad cruises, just some better than others. I no longer will say that. Cabin attendants were good but also confused when asked about simple issues like why did I not get a daily program or why can I not get ice. Entertainment was on the cheap. Read Less
6 Helpful Votes
Sail Date: April 2019
Sailed with husband,daughter and 2 friends. This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony ... Read More
Sailed with husband,daughter and 2 friends. This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony Stateroom #13150, Aurea experience), was kept perfect at all times. Jonathan was kind, courteous and one of the best I’ve ever had. The room needs more storage. Small closet with too few shelves with only 2 drawers is not sufficient. The spa was amazing and “Cherry’ gave me the best message ever. She was excellent Spa was the best I’ve experienced at sea. Very very busy on sea day. Dining room sat 5 of us at table of 4. Woman who does seating in Panorama dining room was downright rude when we requested a different table. My daughter was placed in the aisle with metal bar in front of her making it difficult to actually sit at the table. No napkin or flat wear unless requested. My daughter, a professional woman, was mortified. As I was for her. Food in dining room, Panorama, was ok..not good. Variety was small...do not even think to order Mahi mahi . The staff is hard working. Courteous. The real problem, which absolutely ruined our cruise was the tour “Rome on your own”. We waited a lifetime to see Rome, and did not. 4 of us are 65+ With health, mobility and vision problems. Don’t let the term “easy’ Fool anyone, disgraceful. There was a marathon the day of our arrival to Rome. The entire city was affected and virtually closed down. The tour company was totally unprepared,causing the ride to last twice as long just to try to find parking. When the bus finally parked, we were at first, led in the wrong direction. Walking up hills and many steps. The tour guides finally realized an error in direction ,so we retraced our steps. We never got to see Rome s sights as we could not walk further than the Spanish steps. The reason for our trip was primarily visiting Rome. I cannot tell you the disappointment. We should have been told we could not get buses or taxis into the center of Rome because of the marathon. We should have been given a choice of cancelling. The guides SHOULD HAVE PREPARED. Till we walked back to bus stop, we had hobbled nearly 5 miles. Causing problems for the remaining trip. I will not go back on the MERAVEGLIA again Read Less
3 Helpful Votes
Sail Date: April 2019
This was my 6th cruise, very first with MSC. I have cruised with Carnival and Celebrity. This ship was so disorganized. Every person you asked had a different answer. The rooms were not cleaned well. The food was TERRIBLE. Not fresh. ... Read More
This was my 6th cruise, very first with MSC. I have cruised with Carnival and Celebrity. This ship was so disorganized. Every person you asked had a different answer. The rooms were not cleaned well. The food was TERRIBLE. Not fresh. They sent up wrong breakfasts and one day, no breakfast at all. 3/4 of the staff were rude. The dining room was awful. The first night our table of 4, we each ordered something different, and all 4 dinners were terrible. Never again on this cruise line. I required a wheelchair accessible room. The accessibility was awful. There were no automatic doors. I could not enter or leave our cabin without help. In the cabin, the phone was located across the room, not next to the bed. There was very little help to get me up and down the ramps to get on and off the ship for excursions. There were no onboard activities. Very poor. Read Less
2 Helpful Votes
Sail Date: April 2019
I should point out that this was my first cruise although my wife has been on several, including another MSC cruise. We scheduled this cruise about a year in advance and purchased the cheapest cabin available. We figured we would be on ... Read More
I should point out that this was my first cruise although my wife has been on several, including another MSC cruise. We scheduled this cruise about a year in advance and purchased the cheapest cabin available. We figured we would be on excursions everyday and didn't plan to spend much time in the cabin so no need to get a fancy one. We flew from the US to Barcelona two days before the cruise and did some touring.The morning of the cruise we went on a Freemasons and Knights Templar tour in Barcelona through Barcelona Occulta Tours which was excellent - lots of hidden history in that city. Embarkation took a while and nobody really explained what was going on. It seemed a bit chaotic but eventually we got on board. Luckily the staff is multi-lingual and answered our questions. We ate at the buffet for every meal on the ship and we thought it was pretty good. Some of the buffet sections stay mostly the same every day like pizza, bread, and cold cuts. Others like the rotisserie, ethnic and dessert sections had different items every day. My wife is a vegetarian and was able to find plenty of food. We ordered the breakfast package which was delivered to our room every morning. The first day they brought enough food for 10 people and I had to ask them to only bring one plate of each item. The breakfast was quite delicious. There were nightly shows in the theater which were free. We thought they were pretty good. The ship was generally kept pretty clean. Our cabin ran out of hand soap the day before we got off the ship though, and I ended up getting sick the following evening. It was difficult to locate our steward when we needed him. We went on excursions every day they were available and could usually only locate him in the evening. Room service staff, cleaning staff, and servers in the buffet were nice. I dined at the three specialty restaurants. I thought the Butcher's Block was by far the best, followed by Eataly, and the Japanese restaurant in last place. I was tempted to eat at the Butcher's Block a second time but didn't get around to it. As mentioned in other reviews there was a bit of pushing and shoving at the buffet. Not everyone is raised to be polite and they won't hesitate to cut in front of you or push you out of the way. After getting over my initial shock, I was becoming a master of body positioning, wedging my way into lines and pushing people aside just like those brutes. When in Rome, do as the Romans do. The ship seemed a bit crowded, especially in the evenings and on the formal nights. I wore my suit jacket twice and had some pants/shirts ironed for a nominal fee. We had a private Montserrat/Barcelona tour with Barcelona Day Tours scheduled for 8:30am the morning we got off the ship, so we did the self disembarkation along with probably a hundred or so others. I was worried about getting off in time, but it was no problem. Excursions: Marseille and Avignon - We liked it and our guide Cecil was good. We paid to go onto the bridge which was nice. We saw Chateau D'If from the church. Magnificent Milano - The city is cool, but annoying people trying to sell you stuff are a big problem. Our guide wasn't that great. She had a very halting speaking style where she would pause for a long time. Rome - There was a marathon which caused our excursion to be canceled, so we did the Papal Angelus one and it was great. We saw St Peter's Basilica and the Pope. Then we saw the Pantheon, Colosseum, Circus Maximus, and Forum on foot. Some roads were closed for the marathon but our guide was excellent and circumvented them. Segesta and Eurice - We took the bus into the mountains and it was very cold there so take warm clothes. We toured a church but it was foggy and couldn't really see much. Then we went to Segesta and saw some ruins that were pretty cool. We received a pretty good packed lunch on this tour. I was quite happy with it. Valletta and Mdina - This was a pretty good tour but only 4 hours long. I wish they had a longer tour on Malta. We went to Mdina first and toured a church. The guide explained Maltese culture as we walked the streets. Then we went to Valletta and saw another church where the knights are buried and where there is a Caravaggio painting. I thought it was pretty cool. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use ... Read More
We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use any excursions, explored on our own and found it to be very efficient. On the ship, the entertainment was outstanding. We planned to book a Cirque du Soleil but the free Broadway shows were so nice that we attended those instead (different one each night). The dancers and singers are talented to say the least. There kids camp was good, our girls (5 and 7) got to love it by the third time we dropped them off, it took some time for them to get used to kids speaking different languages. The pool area was beautiful, outdoor pool was heated but the weather was too cold for us. We used indoor pool and Jacuzzis (well kept and orderly, never overcrowded). The casino was quite small, always too close to the smoking area in my opinion, but overall we were happy we didn't get to gamble and loose money. There were some photographers, we took pictures and booked a digital package, which was a deal in my opinion. We booked 2 rooms: a balcony and an inside room. Both rooms were not very roomy, but everything well organized. The service to the balcony room was noticeable better (never missed a thing, courteous, pleasant) than to the inside cabin (pool towels were removed and not replaced on several occasions) for some reason. There were no towel animals, but the beds were made several times per day, always clean and tidy. The program was delivered every evening. We checked our account every evening and were never charged for anything we didn't authorize. The ship was beautiful, as expected, also very clean and well-organized. I was happy with the service provided by all the staff in dining rooms and bars. We ate at our assigned restaurant once, found it to be quite slow and continued to use the buffet instead. The buffet had a wide variety of dishes, tasty and appealing. We were given coupons for drinks, but overall the prices were reasonable as well. Getting on and off the ship was a breeze! Overall, we would cruise with MSC again, especially on Meraviglia. Read Less
1 Helpful Vote
Sail Date: March 2019
This ship was amazing and beautiful. Tastefully decorated, extremely clean and very nice cabins. But, the food was the downside. This was my first cruise with MSC. We've cruised many times on Royal Caribbean, Carnival, Norwegian, ... Read More
This ship was amazing and beautiful. Tastefully decorated, extremely clean and very nice cabins. But, the food was the downside. This was my first cruise with MSC. We've cruised many times on Royal Caribbean, Carnival, Norwegian, Celebrity and Princess. The food on MSC was no comparison to these other lines. It was a disppointment in the main dining room and buffet. As spactacular as this ship is, we will not cruise on this ship again because of the food. On a more positive note, the activities are awesome and there is a lot to do. We loved the Aurea package! We are not big drinkers but it was worth the money since so much more is included. This ship was an excellent value and we were very pleased with our cabin, service, quality of drinks and atmosphere. It is only the food that would keep me from cruising on this ship or MSC again. Read Less
10 Helpful Votes
Sail Date: March 2019
We booked this cruise a year in advance with an inside guarantee quad cabin. We were given a free upgrade to an outside cabin with a porthole #5078. Room was well laid out, enough room for us and 2 teenagers. The couch lifted to form a ... Read More
We booked this cruise a year in advance with an inside guarantee quad cabin. We were given a free upgrade to an outside cabin with a porthole #5078. Room was well laid out, enough room for us and 2 teenagers. The couch lifted to form a bunk bed. Shower was larger then other cruises. We had mid dining 730 and ate every night in the dining room. Because we are from the states, msc included free bottled water while in dining room during lunch and dinner. We did late shows every night and loved all the singers and dancers. The pools and water slides were nice. Had fun doing the bridges. The shops on board offer designer labels and prices! They really push drink packages. We opted to save money and just go with what is included. Odd- no coffee in dining room with desert during dinner time. Buffet was good selection. They automatically add a donation to UNICEF on your account everyday that will be removed if you call down and ask for it to be. We pre purchased internet package 4gb for 4 devices that worked for our family for the week. Signal was good enough for chatting with clients and checking emails - not enough to stream. Food in dining was good - no lobster (available as an upcharge.) No menu posted for dining room as with other ships but we asked each night to see the next night menu so we could decide buffet or dining room. We ended up eating every night in the dining room. For such a large ship, tons of elevators and never had to wait long. People embark and disembark at each port of call. Smooth process both times. FYI- need to be out of room the day you leave by 8am. We planned a later flight thinking it would take longer. We were off the ship with luggage in hand by 930am. All and all I would do it again. Read Less
5 Helpful Votes
Sail Date: March 2019
I traveled with my partner and my mother, both my mother and I have traveled with Royal Caribbean quite a few times so I have another company to base this experience with. We flew to Barcalona from Heathrow, and joined the MSC ... Read More
I traveled with my partner and my mother, both my mother and I have traveled with Royal Caribbean quite a few times so I have another company to base this experience with. We flew to Barcalona from Heathrow, and joined the MSC MERIVIGLIA, my partner who is a first time cruiser was taken back by the size of the ship, as she puts it “wow” and indeed, the ship is massive, and magnificent, and that’s where the thumbs up stop. Embarkation was actually smooth and quick, so once all paperwork was done, we entered the ship, no welcome aboard, no warm greetings, just on and that was it. The first appearance of the ships interior is quite good, and the arched LED roof in the main deck area is also impressive, but that soon fades. The cabin, clean, standard, I could bang on and on about everything, so here is a pros and cons list Pros Great itinerary - some beautiful cities. Embarkation quite quick. The food and service in the Main dining hall is great. Beds are comfy. Cons Only three swimming pools - all sea water. (Very salty) All deck chairs cleared away after about 19:00 making the decks empty. Large TV over main pool - never used for movies. No smoking rules very lax, some even smoked in the hot tubs. Lack of things to do of an evening, unless you like music, eating, and Italian humour. Large gangs of moody and loud teens roaming boat being bored. Lack of lifts for size of ship The artwork, and colours used are bland. Super cons The main buffet hall (the market place) Luke warm food, bland and the same food EVERY DAY. Main buffet hall over crowded, which didn’t help with people using tables to play board games due to being bored. Lack of drinks choice in main buffet hall, Morning you get juices, and water and coffee and tea, but after about 11:00am all you will get is water and coffee and tea, (unless you pay) Drinks are expensive (most cruises are) At around 21:00, the kids club decides to march the kids through the main promenade to kids music loudly. The cabin to balcony doors slam loudly by inconsiderate neighbours. No night lights in or around the toilet, so sometimes you have to put the lights on to see where your going. The showers are ok, but could be more powerful. We found out they only change the bedding once in 7 days. Lost use of balcony twice due to “maintainace” Serious lack of things to do of an evening. All shows were based on music. Mainly Italian or Spanish The magic show and hand silhouette show was very 1980’s and most humour Italian orintated Everything costs, even certain shows that are based on the boat. The layout of the foods in the market place buffet is a mess, so by the time you finally sit down your food is pretty cold. The staff in the market place will only attend your table if you are buying a drink. Staff will tend to either walk straight at you, or refuse to move if you need to get past. If you have special dietary needs, good luck, mum was celiac, The tv in the cabin had only two English speaking channels BBC news and National geographic. The layout of such a large ship was a mess. The entertainment area will bankrupt you, for example 30 mins bowling €30.00 €55.00 for an hour. 4D cinema adults €10.00 or €8.00 for kids So to sum up, what you thought was a good priced cruise will actually cost you more than with other cruise lines, Would I recommend or travel with MSC again, NO. even my partner who had never Sailed before claimed that she found the evenings boring and would not sail with MSC again. Read Less
Sail Date: March 2019
This was my second cruise but my partners first. We arrived at Barcelona airport late due to a flight delay at Gatwick so our transfer to the ship had long gone. We were told to get a taxi at a cost of 39.00 euro's which was credited ... Read More
This was my second cruise but my partners first. We arrived at Barcelona airport late due to a flight delay at Gatwick so our transfer to the ship had long gone. We were told to get a taxi at a cost of 39.00 euro's which was credited to our account by the ship. Embarkation was smooth as we were ushered into a huge marque where our documents were checked and we were given our personal cards (like a credit card) which showed our room number, name, deck etc as well as your photo which is used for security when you disembark and embark during your cruise. The first sight of the vessel was amazing, it is enormous and very impressive. Our baggage was outside the door when we eventually found our cabin. we had booked a window cabin but were a little disappointed as it was very small and, in our view, badly laid out. Our window view was of the lifeboats!! However we told ourselves that we had come on a holiday and not to spend lots of time in the cabin. The TV shows lots of European shows etc but not English ones, we got World News and some National Geographic, not even a music channel. I found it difficult to do my hair as there was no mirror where the plug points were for the hairdryer (included) and my straighteners/curlers. The cabin was kept spotlessly clean and the bed turned down each evening and the following days inventory left. Our first exploration of this beast of a ship was amazing and awe inspiring, it is huge. The main area is deck 6 which is the promenade and gets you from one end to the other so if your lost, which we were a few times, get yourself back to deck 6 to get your bearings. Decks 5,6 and 7 have all of your shops, bars, restaurants, entertainment. The promenade is covered by a beautiful glass dome which is able to change and throughout the voyage there is a dome show. We were given a sitting for our evening meal in the Panorama Restaurant on the early sitting of 18.00. The only thing I can say is that the food here was ok, nothing special. Be aware that the other eating area advertised, Sushi, Italian, Butchers Cut are NOT included in the all incl and re expensive. In fact that is the one accurate thing about this liner is that everything is very EXPENSIVE. We are not huge drinkers by comparison and so declined the drinks package but when we received our statement wished we hadn't (a small G&T and draught lager 15.00 euros+tax) You are not allowed to bring your own drinks aboard. Our first breakfast was in the Waves restaurant which was civil and relaxed but closes at 9.00, the food was good but the coffee was disgusting. Two days later we came across the Market Buffet which is a self service area, now it was packed and humming but there is an amazing selection of food and is open until 10.30m for breakfast. There is entertainment and activities going on throughout the day and evening and the inventory left in your cabin each evening tells you what is going on, the time, and where on the ship which is a great help. I had read many reviews before we left that said staff were rude etc, we found that the service was very good and staff were very hard working and amenable. We only did 3 shore visits, Genoa was lovely and for 12 euros we did the open top bus trip. Beware Palermo and its Horse and Carriage tour, we got ripped off good and proper. We asked how much and were told 80 euros and shown where he would take us on a map and we could stop and check places out (we checked out the fish market, 1 stall lol) suddenly after about 30/45 mins our driver stopped and told us our tour was finished and that the port was only a 10 min walk away, surprised we gave him the 80 euros to be told it was 80 euros each!!!! There was nothing to be done but pay up, he had us good and proper so pay up front if you decide a horse and carriage is for you. Having been to Malta before I knew you could by a ticket for the local bus and hop on and off as you wish, as we left breakfast there was a man by the doorway offering just that so we paid 20 euros each for a ticket. The map showed two routes, a yellow and a red. The guy suggested we take the yellow first and then the red. The yellow visited a craft village and the old capital Medina which we wanted to visit. The bus dropped us at this so called craft village which took us a while to find as it is still in construction and more like a building site. it will be lovely when finished whenever that will be!! By the time we had got another bus and quickly visited Medina we realised that we did not have enough time to do the red tour (180mins) and get back to the ship before departure!!!. Our last day on board was at sea but unfortunately the weather was very brisk and chilly so our thoughts of a lazy day on a sunbed was hampered, so we chilled inside. We requested a statement so we could pay up and lol this was when we found out how expensive this cruise really is. Suitcases have to be put outside your cabin by 1.00am of the day of departure and out of your cabin by 8.00. You are allocated a time and area to be for disembarkation and suddenly that it your off and on your own, talk about getting your money and getting rid of you lol. All in all this was a lovely ship/holiday but there are a lot of things we would do differently next time Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

Find a MSC Meraviglia Cruise

Email me when prices drop