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4 Helpful Votes
Sail Date: September 2018
After being on loads of cruise ships some good but most bad, I have to say Majestic princess was an outstanding surprise. The food quality was excellent even in the buffet.. The bed comfort was the best I have ever been on, they usually ... Read More
After being on loads of cruise ships some good but most bad, I have to say Majestic princess was an outstanding surprise. The food quality was excellent even in the buffet.. The bed comfort was the best I have ever been on, they usually are so hard and put my back in spasms but this was exceptional cloud like comfort. So many restaurants and coffee shops to choose from, and so many areas on the ship to relax in peace and quiet. This ship is so big that even fully booked and at maximum capacity we never had to line up for anything. My only advice when booking a cruise is always look up when the boat was built it doesn't matter how many refurbs its had 30 yr old aircon and 30 yr old plumbing will ruin any cruise. I will never sail on an old cruise ship again majestic princess was built only 1 yr ago. It's my new favourite cruise ship. I will definitely be going back.. Read Less
3 Helpful Votes
Sail Date: September 2018
We booked this cruise using Marriott Vacation Club points for the 2 nights from Brisbane to Sydney. We wanted to experience the maiden voyage into Sydney. We found the ship to be in very good condition and enjoyed the experience very much. ... Read More
We booked this cruise using Marriott Vacation Club points for the 2 nights from Brisbane to Sydney. We wanted to experience the maiden voyage into Sydney. We found the ship to be in very good condition and enjoyed the experience very much. The food was excellent, having anytime dining we tend to eat late and was seated straight away at a table for 2. The world market place, I found the food fantastic, and in fact the 2nd night we had dinner there, as we did not fancy anything on the main dinning room menu. We enjoyed the noodle bar for lunch. The production show we thought was fantastic, it was new, and very enjoyable. We got to the Princess theatre 15 minutes before the show, and had to seat up the front, to het a better seat maybe 1 hour to 30 minutes before showtime Would I travel on Majestic Princess in the future, yes, have I cruised other cruise lines before, yes. Read Less
8 Helpful Votes
Sail Date: August 2018
This was a bad cruise from the begging. Standing in the very hot sun with no shade or water to drink for 4hrs people with sun stroke and vomiting and there was a lot of elderly on walkers and in wheel chairs. Once you finally got inside ... Read More
This was a bad cruise from the begging. Standing in the very hot sun with no shade or water to drink for 4hrs people with sun stroke and vomiting and there was a lot of elderly on walkers and in wheel chairs. Once you finally got inside you had a very long walk to were we had to join along snake line which moved very slowly. Once onboard we went to our cabin to find it very small for 3 adults very little cupboard space or shelves for clothes so we had to keep them in our bags. There was plenty of hanging space but not everything went on hangers. Only 3 out of 4 lifts worked for the 22 day cruise we were on and you would have to wait ages for them as they just kept going pass your floor. What ever food that was being served in anytime dining was the same in the Market place and always cold never hot. The menus were pretty much the same thing everyday. The Crown and Grill was lovely meal was nice and hot. The staff on the ship were very nice and tried to be helpful. Be prepared if you have a cabin at the front of the ship it's a very long walk to the laundry and the coin machine in there doesn't work. Also even though you have a drink package you still get charged for drinks and the staff at the service desk say they will fix it up but they don't. The smoking area on deck 17 is very poor as you are out in the sun,wind and rain with no cover, they even opens another smoking area on the opposite side of 17 but down the down the back right outside the kids club which I think is disgusting. For the first time into Australia and having nearly all Australian passengers onboard I think it's disgusting for Princess Cruises. The worst is nobody will get an apology or compensated in any way after all the complaints that went in whilst on the 22 day cruise. Read Less
3 Helpful Votes
Sail Date: August 2018
The main reason for me to do this cruise was that this ship was going to Vietnam where I was sent in 1967 as a National Serviceman to see the changes in the region I was in and to take my wife. I found this ship was far too big and there ... Read More
The main reason for me to do this cruise was that this ship was going to Vietnam where I was sent in 1967 as a National Serviceman to see the changes in the region I was in and to take my wife. I found this ship was far too big and there appeared at times to be a lack of staff in certain areas to cope with this. We ate in the anytime dining most of the time and on a number of occasions the wait between was far too long one time was an hour wait. The Princess Theater to me was not large enough and if you were to sit at the rear you were obstructed by the cameras and lights on the ceiling, also the front twelve or so rows were not teared and the seats did not have a tray for your refreshments. The embarkation was a total disaster in Shanghai with no Princes representative advising us for the reason for the long wait in queues in the heat. We were not informed the reason until almost on the ship, the reason being it was late in docking. Overall the entertainment was good with a variety of shows. Something has to be done regarding passengers not vacating the areas where you were served coffee when there are plenty of areas throughout the ship to play cards, knit, read a book and just generally chat. The disembarkation at Sydney Circular Quay was terrific with not a hitch. Read Less
Sail Date: August 2018
New destinations were the main attraction. The ship is beautifully appointed and spacious. The live shows were excellent but you need to get seated an hour before the show if you want a prime seat. The food started out quite interest but ... Read More
New destinations were the main attraction. The ship is beautifully appointed and spacious. The live shows were excellent but you need to get seated an hour before the show if you want a prime seat. The food started out quite interest but faded to average by week two and many dishes were reserved with a different name. Many of the staff appeared to be new and not really well trained .. this led to a lot of misinformation and confusion for the passengers. Many passengers stated that they had cruised with princess Cruises on several occasions and enjoyed their cruise, however, this particular cruise was the worst experience for cruising that they had encountered. Hopefully, this was just a " one off" for the lovely Majestic Princess and the staff will pick up their game with experience. The shore excursions ( booked through Princess Cruises ) prior to leaving Australia, were well worth while and interesting. Read Less
10 Helpful Votes
Sail Date: August 2018
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also ... Read More
We did a few cruises, and loved the last one on the Diamond Princess from Sydney to Singapore, it was civilised, well organised, with amazing entertainment and great service, several different outdoor areas to relaxed and unwind but also several areas to appreciate music and entertainers in the evening and to dance if we wanted. None of this was the case on the Majestic Princess ! I don't know if it is still in the teething process, but nothing was clear, the plan of the ship doesn't make sense (one big outdoor area with two small pools, 6 small spa pools (one not working as a spa) for 3000 passengers !! One undercover indoor pool area with strong chlorine smell, which was supposed to be a fun hollywood disco at night, but which was empty after 5.00 pm. No deck in the front of the ship. No real promenade deck (just tow decks on level 7 on both side of the Atrium with 10 chairs). And only one dancing area in the very public and opened atrium. A big shopping area (which was described as the biggest department store at sea !!) with 3 shops (one jewellery and leather, one perfume and one very sad clothes shop with a poor range of polo shirts for men and stretch cotton dresses for women) ! A casino (which again was supposed to be one of the biggest at sea) which was cut in one third to create an extra bar (the Crooners). The nightmare started at boarding in Shanghai : 4.5 hours standing in a queue for boarding, part of it in full sun, no seats, no water, no explanation of what was going on !!! We had a mini suite, which although slightly smaller then the Diamond, are a good size. But it was smelly and not clean (clamps of hair on the balcony, blood stains on the curtains..) We understood later that the ship was delayed on her arrival to Shanghai, and that is where most of these problems were coming from, however no one was there to explain and apologise ! After initial disappointment, we decided to make the best out of it, and remain positive. However disorganisation kept on bothering us : The second night we had to wait over half an hour for a table in the Concerto restaurant (and we were anytime dining), and again 3 days later. Most of the nights half of the wine were not available from the wine list (the waiters were very apologetic and had an exhaustive hand written list of the wine which were no more available (our main waiter told us that it would get better after Brisbane which was 2 days before our arrival. And worse of all, you had to queue for almost everything (a free seat around the pool, a free seat on the decks bellow, a free seat in the atrium cafe, a drink at most of the bars, a waiter to pass by...) The service was mostly pleasant, but they certainly did lack numbers. We understood that this ship was created to cater for the Asian market, and we knew it when we booked. We liked the idea of the Karaoke rooms (which were cancelled when we arrived) we like the idea of the juice bar and the dim sim and dumpling bars (which were cancelled). I have the feeling that the marketing team got overwhelmed by the change in the client target (more than 80 % of the clientele was from Australia, New Zealand or North America !) and tried to patch where and however they could. If you add to this that the entertainment was poor : Same three groups over and over from one side of the boat to the other. One really good show in 22 days. And the same entertainer for the whole trip in most of the bar. Day entertainment was equally poor if you compare it to the entertainment onboard the Diamond Princess (and for a ship of this size). And the fontain water show (which was advertised as the main attraction) is a totally non event (and according to me a total lost of space on the main outdoor deck, and could have been an extra pool) There is no doubt that this vessel is meant to be a money maker (we payed $499 to access the only quiet spa area-advertised as the tranquility heaven of the ship). we didn't have the wine we wanted on the wine list, but were offered repeatedly to join the paying wine tasting to try the wine from the menu, to purchase digestifs alcohols with matching glasses... !!! And a lot of fuss and advertising about deals in the shops (a big piece of the daily entertainment program), at the spa... In conclusion, we made the best out of these holidays, but wouldn't know whom recommend it to, as it doesn't seam to be clear on the clientele target : If you like quietness and luxe, you will find it noisy (constant loud music in the outdoor public areas, and no where to escape) If you like loud music fun and dance, there is no dance floors, no disco, and no fun dance entertainment. If you like outdoor water and pool be ready to share it with a lot of other people. But we did meet a few nice people and friends, and were reassured by the kindness of most of the staff people, which is actually the main positive of this trip ! Read Less
1 Helpful Vote
Sail Date: August 2018
It was a great experience to sail on the Majestic Princess as she sailed "Down Under " for her Maiden Voyage to Australia. She certainly is a very large and beautiful ship. We spent 11 days in China before embarking which was ... Read More
It was a great experience to sail on the Majestic Princess as she sailed "Down Under " for her Maiden Voyage to Australia. She certainly is a very large and beautiful ship. We spent 11 days in China before embarking which was a great experience, then 22 days on board exploring Majestic from top to bottom.The highlight was the Ultimate Ships tour which includes a visit to the bridge. We also we experienced "The Chefs Table Lumiere fine dining experience, and the Harmony Restaurant. The World Fresh Market Place dining has an excellent choice of food.All the staff and crew were extremely warm and friendly.We took advantage of the all inclusive photo package, so all photos from the 22 day voyage only $249, There was heaps of entertainment, live music, shows. Andrew the cruise director and his staff were fantastic.Shore excursions were well organised.We aquired a new member to our family as we adopted " Grandpa Stanley ". As he ventured around the ship he was hugged by many of the passengers and crew. It was a fantastic journey. Read Less
3 Helpful Votes
Sail Date: August 2018
We chose this cruise because of the destinations and the timing suited us both. We spent three nights in Shanghai which gave us enough time to explore this interesting city. What did I like about our cruise onboard the Majestic ... Read More
We chose this cruise because of the destinations and the timing suited us both. We spent three nights in Shanghai which gave us enough time to explore this interesting city. What did I like about our cruise onboard the Majestic Princess? The service was very good, friendly and efficient. The tapas in Vines Bar pre-dinner was a nice addition. The Hollywood Pool Club was a pleasant place to relax during the day. Both pools are heated. Movies under the Stars was an enjoyable experience particularly on warm evenings. The classical musicians were excellent and provided appropriate ambience in the atrium. The ports of call were interesting and we enjoyed all of them. Harmony restaurant was great and well worth the cover charge. The destination lectures were informative and interesting. Disembarkation in Sydney was a breeze. What did I dislike? Embarkation in Shanghai took three hours. Enough said. The house band often played in the atrium before dinner and the music was way too loud. It made having a conversation near impossible. The entertainment and activities were geared towards an older demographic. Only one deck party on a 22 night cruise says it all. Nowhere to place your drink in the theatre. Not a lot of options where to go for night caps considering the size of the ship. The openness of the atrium reminded me of an upmarket shopping centre. No observation lounge or wrap around promenade deck. We kept getting drinks charged to our account even though we both had a drink package. This was a daily occurrence. In summary, would we go again? We’ve done a couple of cruises to south east Asia, so probably not. We’d like to explore different destinations now. This was our second cruise with Princess and have found the demographic onboard too old for us, so it’s unlikely we’ll do one in the near future. We’ve cruised with Celebrity in the past and they are more to our liking. Read Less
5 Helpful Votes
Sail Date: August 2018
There was a group of four of us who chose this cruise as we liked the Ports of Call and the length of the Cruise. We had previously done a cruise on the Diamond Princess and really enjoyed that. Sadly we were very disappointed with this ... Read More
There was a group of four of us who chose this cruise as we liked the Ports of Call and the length of the Cruise. We had previously done a cruise on the Diamond Princess and really enjoyed that. Sadly we were very disappointed with this cruise. Embarkation was a disaster with queues as long as 3 hours, waiting in the hot sun with no cold water supplied, no chairs for the older people and no explanation from Princess. It appears that this is normal procedure for them. This Ship is large, but has no flow to it. There are no outdoor decks where you can walk all the way around. Getting from the front to the rear of the ship requires you to go up or down a floor to get to the other end. It appears that Princess has added more passengers and removed a lot of the public areas to do this. There is only two pool areas. One indoor which is fine, but the air-con keeps it cool The outdoor area has two small pools, right next to each other and is the noisiest part of the ship. It is right under the movie screen and when there are no movies being shown a band appears and plays as loud as possible. If you are wanting to lie around the pool reading and swimming quietly in the sun this ship is not for you. We were looking forward to using the Kareoke areas on this ship, however they have been removed, as has the Juice Bar. Once again no explanation from Princess as to what is going. They are still written on the options on all the signage onboard, they just no longer exist. We were in a Mini Suite on the 14th floor. Our room was nice, but the balcony was a waste of time. It was so small we didn't use it. Two of us could not fit out there at the same time. Anytime dining???? When you have to queue for 30 minutes to get a table in the restaurant at night it doesn't feel like they are coping with the large number of passengers on board. We didn't bother with the shows. You have to get there 30 minutes before the show to get a seat (at every sitting!). Service from restaurant staff was of a high standard as was our room steward. Bar staff however .............the normal wait time to get your drinks in the Wake Bar is 30 minutes after ordering. If you want a drink by the pool you have to go to the bar (no staff serving drinks to your lounger) and hope that the staff are not entertaining everyone with their juggling act. These juggling acts can go on so long you are better to go to the wake bar at the other end of the ship, wait your 30 minutes for your drink, then go back to the pool!!! We were very excited about travelling on this new ship, however have been very disappointed. We do travel regularly and have all done numerous cruises across several cruise lines. We went on this cruise to have a good time and we did manage to do this, however I think we will give Princess a miss for our next cruise. They don't cope with large numbers of passengers very well. Read Less
7 Helpful Votes
Sail Date: August 2018
We have been on 13 cruises and spent 147 days at sea, we are Platinum members with Princess, this review is from our perspective and is based on our experiences on previous cruises we have done and the video and written marketing ... Read More
We have been on 13 cruises and spent 147 days at sea, we are Platinum members with Princess, this review is from our perspective and is based on our experiences on previous cruises we have done and the video and written marketing expectations created by Princess. Embarkation was a disaster with people queued for 2.5 to 5 hours in the heat with one person being taken away by ambulance, I accept Princess can't control Chinese Immigration but they can control the comfort of their guests whilst waiting in the queue, there was 2 air-conditioned terminals in use, the first one was used to drop off your bags, you were then ushered outside into the heat to queue for 1.5 to 3 hours to get to the next terminal, they could have seated us in the first one and shuttled us over when space was available, reading other reviews about the Majestic from Shanghai it seems they encounter this issue often and have failed to resolve it. The ship itself was impressive to start but as the cruise went on you encountered the flaws, the Hollywood area was our favourite area, we found most of the bars to be too small only seating round 20 people and very hard to get a seat most of the cruise, The Theatre and Princess live rooms were cramped with tight seats and nowhere to put your drink, overall it did not live up to their marketing videos. FOOD Included restaurants: Very disappointing, at best I would say equal to a cheap RSL club meal and not as good as that at times, an example of one night Filet Mignon was on the menu, my wife ordered it and what came out was 4 tough rump cubes on a skewer, when we said that was wrong and repeated her order we were told, yes that's our version, when I said everywhere in the world it is a piece of eye filet steak wrapped in bacon, we were told he would let the chefs know what we said, the standard of food only increased in the last 2 days of the 22 day cruise, when we left Brisbane where a group of travel agents and I think some company executives boarded, that night in the dining room we had rack of lamb cooked to perfection and an amazing chocolate dome desert, the next day in the upstairs buffet, the spread of food was the best we had seen all cruise, to the point even the chefs were coming out with their phones and taking pictures of what they had put out on offer, I can only assume the travel agents were scheduled to have lunch there. The Pizzeria Italian place had basic pizza and 2 pasta dishes that remained the same for the whole 22 day cruise and were quite bland in flavour, certainly nothing rememberable, the Lobster and Dim Dum bar that was supposed to be an included eatery (according to their web site), turned out to be a free burger bar (with bad burgers) and lobster that you had to pay $24 to $29 for and not a Dim Sum to be seen, The Stir Fry place had 3 items on it per day, 2 of these never change the whole cruise, we eat there twice and found we had to put chilli on to get some flavour into the dishes. The Chefs table: The Majestic videos create a great expectation and as soon as we got onboard we rang and got put on a list and despite several calls had to wait 10 days to be told that we were going to receive an invite to the chefs table at a cost of $125 each, instead of the usual Hors D'Oeuvres & Champagne followed by a 7+ course degustation with different wines matching each course, we received 3 Hors D'Oeuvres with Champagne served in the Galley whilst standing at a trestle table, then taken to a very impressive table within the dining room, to be given what was essentially a 3 course meal with a sorbet between entrée and main with one white wine, one red wine and a desert wine, which made it the most expensive and least impressive chefs table out of the 9 we have done. Speciality dining restaurants: After the overall experience at the other eateries we decided to give the Crown Grill ago, again very disappointing and not worth the $35 each cover charge, the Filet Mignon was at least eye fillet but still no bacon wrapped around it, no sauces (eg pepper, mushroom etc) available just a gravy, limited vegetables and when I asked for carrots and beans/peas I was told they did not have any but could go down to the other restaurant to get them but it would take a very long time, in other words my meal would be cold or finished by the time he got back, after that meal we decided not to waste any more money on the speciality restaurants, we asked other passengers if they tried the French or Chinese ones and got mixed responses but neither of these were busy and the French one is in a bad position open to the Piazza which had bands playing so you had to raise you voice to hear each other during dinner. ENTERTAINMENT Again very disappointing, only 3 production shows for the whole 22 days, other cruises had 2 to 3 per week, the first one was excellent and set a standard that was never meet again, the second was like a free RSL Tuesday night show and only went for 2 thirds of the time, the third was a bit better, let’s say a Friday night RSL free show. The other guest entertainers were of a free RSL mid week level and the piano player in Crooners bar was given the nick name by a few passengers of "the Screecher" which speaks for itself and the guitar soloist had to have the "echo" of the vocal microphone turned up to cover the quality of his voice (the same way they do it at karaoke) except for the band "The Drop" which we felt were very good, the entertainment was a low standard. There is no night club and the bands play in the Piazza area, so it’s like dancing in a Westfield mall, later the DJ plays in Crooners bar which was the VIP casino when it was based in Asia, so it has a low ceiling, partitions blocking the view, no real dance floor and bad acoustics, the DJ was told on many occasions to turn the volume down by his superiors. CABIN We had an inside cabin and thought it was the best cabin of that type we have ever had, the beds were awesome and we always had a good night’s sleep (the pillows were soft which my wife loved but I was not so keen on), there was a large screen TV with movies on demand, which was great for a long cruise, everything was clean and kept that way by our cabin steward, when we arrived 2 draws had their runners broken but they fixed it within a couple of hours when we reported it. SHORE EXCURSIONS We only did 2 of these the first was in Busan where the guide took us a different route which turned out to be harder for the older people and some could not make it all the way to the Temple, on the way back I left the group and followed the original route which was more scenic and would have been less strenuous for the group as the steps were in small groups and low level, when we were asked which way we wanted to go there were only 2 responses, 1 for each way so the guide made the decision. The second tour was in Nha Trang, the guide could hardly speak English (not like the ship told us) and spoke at such a low level that if you were not in the front 2 rows (as the majority of us were) you could not here or understand anything, at each stop we were told "the attraction is up there be back in 20mins etc" and left to do our own self guided tour, at one stop he lost 6 people due to bad instructions and we had to wait for 30 mins while he went off to find them. In Hong Kong and Singapore we did our own thing and got the Hop on Hop off Bus and had a much better experience. SUMMARY We went on board with high expectations created by the Princess marketing and were very disappointed with what we received, we had intentions of purchasing a future cruise deposit for a 31 day Mediterranean cruise next year on the Emerald Princess but after what we experienced on this cruise we did not get one and if this is an example of the new offering from Princess, we are unsure if we will sail with them again, surely on their newest and biggest ship which has been sailing for over 12 months they should have had time to get it right. Nice ship designed for the Asian market but I don’t think it will suit the Western market without some major adjustments to the bar and entertainment areas as well as a major improvement to the food and quality of entertainment. Read Less
2 Helpful Votes
Sail Date: August 2018
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short ... Read More
We choose this cruise because it was a new ship and the Destination was Australia. The all over experince was good with most services up to expectation and some exceeding expectation. However there was an unacceptable amount of short coming in PR. Firstly the embarkation in Shanghai was a disaster. 12.30 was the embarkation time and that appeared to be for every one. There was no stagerred times. Therefore all embarkation passengers were herded into the lines extending into the carpark with no shade and it appears there was only one door open into the embarkation hall. With temperatures of over 30 degrees and humidity of around 90%. from my view the average age of people were over 60. The whole experience took us 3 hours to get on board, some we heard took up to 4 hours, About 45 minutes to an hour were in the sun. Thre were no announcementss, no consideration of occupational Health and safety, People lining up in the carpark with Busses, Cars etc dropping off passengers. There were no consideration for DISABLED passengers for embarkation, they had to line ip with everybody else. There was no consideration for heat distressed people in this area If there was a reason for this then nobody bothered to advise your customers , THE PASSENGERS. Read Less
2 Helpful Votes
Sail Date: August 2018
Where do I start Firstly the embarkment in Shanghai was terrible. Waiting for up to 3-4 hours This Cruise was for the older clientele Average age was around the 75 plus It was like being in a nursing home. Lots of mobility ... Read More
Where do I start Firstly the embarkment in Shanghai was terrible. Waiting for up to 3-4 hours This Cruise was for the older clientele Average age was around the 75 plus It was like being in a nursing home. Lots of mobility scooters, walking frames, wheelchairs. Most of the time you could never get a lift So the easy option was to walk the stairs. Being on the 15 deck. It was hard to work up all the stairs as hubby had recently had a knee replacement. Deck 15 Oh boy how if Id have known I would never have booked this deck Staff moving furniture at midnight for an hour or so Then again at 5am. After 3 days we complained It did eas off a little but not completely. So no sleep in for us Food Was not the best it seemed what was in the restaurants on an evening got recycled In the food buffet the following day It was some time like eating a pub lunch in the buffet The symphony restaurant was great apart from one of the waiters dropping lemon butter down my formal gown Hence I never made a fuss about this. Entertainment What can I say You had to get to the shows 1hour early to get a seat With many still saving seats Even though they were told not to save. Some of the shows were pretty average. Deck 16 Movie under the stars Hardly anyone went to the 10pm movie. So why show the same one twice in one evening. Same trivia on the big screen was the same over and over. Elton John tribute was on 3 time So princess get your act together otherwise you will lose a lot of your up and coming cruisers Read Less
1 Helpful Vote
Sail Date: August 2018
We chose Majestic Princess again as we had cruised on her maiden voyage a year ago. It's a wonderful ship and there are so many restaurants and bars to visit that you will never be bored. The production shows are some of the best we ... Read More
We chose Majestic Princess again as we had cruised on her maiden voyage a year ago. It's a wonderful ship and there are so many restaurants and bars to visit that you will never be bored. The production shows are some of the best we have seen and the visiting artists were all very good. One of the other reasons we chose this ship was that we were celebrating our 50th wedding anniversary and wanted to do it in style. We opted to do a vow renewal ceremony and we couldn't have chosen a better ship to do it on. The ceremony was amazing; the attention to detail from the Princess staff was simply mind blowing! They brought in fresh roses for my bouquet plus roses and orchids for decoration in the Hollywood Conservatory from Hong Kong where we had docked 2 days before. We were greeted on arrival by all the officers in their dress uniform; our music of choice was playing and our friends were all seated comfortably. Captain Craig Stuart then performed the ceremony and my husband is still convinced that it was better than our wedding in 1968 so that's saying something! If you are thinking of getting married or having a vow renewal ceremony then there is no better place to do it than on a Princess cruise ship! Read Less
2 Helpful Votes
Sail Date: August 2018
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used ... Read More
SHIP: We chose this cruise as we had not visited any of the destinations previously, save for Brisbane where we remained on board. The ship is indeed a large vessel, but that's the way its going these days. The crew had been used to servicing Asian customers who generally have a different cultural expectation to that of westerners. There were approximately 2700 Aussies on board with the next group being Americans numbering only approximately 90. I think the crew did a magnificent job accommodating and adapting to the expectations of the Aussie passengers, although it did take a few days. There were many complainers on board that we noticed, but hey as other reviewers of other vessels say, look for the positives and not the negatives. CABIN: We booked M130 a deluxe balcony cabin. This was well appointed, tho a little smaller than the equivalent on Pacific Pearl. Standard features, Large comfy bed and couch with a smallish balcony containing two chairs and a small table. Our cabin Steward was attentive and friendly and provided for all our requests. DINING: We chose anytime dining and the "World Fresh Marketplace" provided a wide and varied choice for all meals. A favorite being the bakery which had a large selection of cakes and sweets to follow your meals with. The other dining choices including Crown Grill and Harmony Chinese were of a great standard and ample food was served at our 2 sittings for each of these. We did not try LaMer simply because we are not fond of French cuisine. The other eateries including Alfredo's Pizzeria and the Burger Bar and International cafe were also of a high standard serving a variety of choices. ENTERTAINMENT & ACTIVITIES: We found the entertainment on-board to be of a high standard. The shows in the main theatre were great. We did not like the american entertainer (pianist) in the crooners bar as she did not know the words to songs she was playing, and repeated the same performance for all 22 nights we were aboard. Also if we wanted karaoke we would have gone else where. Using passengers to supplement her inabilities did not go down well with not only us but others we were sitting near. One of the older american passengers ,named Francine, she used managed to racially slur the whole Asian population and this was inappropriate. Hopefully she will not be aboard any future cruises we undertake. Overall, however, the entertainment standard was high and varied enough to provide a choice every night for the whole 22 night cruise. SERVICE: The crew were impeccable in their willingness to be best with their service. Particularly we would like to mention Nenad in the International Cafe and Sascha in the gift shop. These two gentlemen went out of there way to accommodate requests and help us with purchases on board. All of the crew and hotel staff were friendly and courteous when we needed assistance. A big thanks to the medical staff on board who assisted us with an injury we sustained on the tender transfer into NhaTrang. PORTS & EXCURSIONS: This trip we only took Princess Shore Excursions and we found these to be interesting and informative. Only one tender transfer was required at NhaTrang and although it was hot and humid we managed this without major hiccup. We thoroughly enjoyed this cruise, and yes we were aware of issues at boarding in Shanghai, however this is something the Chinese authorities need to address and Princess need to keep abreast of. We heard many passengers complaining about things that to us seemed insignificant, so again I say look for the positives people not the negatives. If that's what you set out to do you are bound to have a crap holiday. We on the other hand enjoyed ourselves thoroughly and would sail again on this class of vessel if the itinerary appealed to us. Read Less
1 Helpful Vote
Sail Date: August 2018
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar ... Read More
Repositioning cruise so great value on a deluxe balcony Friendly helpful staff and crew Great food choice menu in 5.30 fixed seat dining.Well presented, good standard food with good service from friendly waiters 3 million dollar show Fantastic Journey with drones and new affects in an original Broadway type show .Shows so popular you have to get in early to get a seat Extra large balcony to stretch out full length and still room Settee in room to relax when using the cabin As brand new ship the standard of furniture and decor great Embarkation a disaster .We had no trouble getting off the ship in Shanghai so knew where the quickest entry point but were stopped by police even though we tried to go out and try again. The Hong Kong Tram excursion meal the worst in all previous Princess Excursions even though it cost well over $200 Excursions in other ports were good, especially Saigon at the Rex Hotel Read Less
2 Helpful Votes
Sail Date: August 2018
It gave me the opportunity to take a land tour of China before boarding the ship in Snahhai. Further the ship was the latest in the fleet so we were keen to experience the latest Princess’s offering. The cruise was underwhelming. The ... Read More
It gave me the opportunity to take a land tour of China before boarding the ship in Snahhai. Further the ship was the latest in the fleet so we were keen to experience the latest Princess’s offering. The cruise was underwhelming. The ship guest numbers was simply to many for the sh8p amenities to cope. This was exemplified by the demographic of the typical guest and as a result the 5th floor of the vessel which accommodated the 8nternational cafe, together with a convenience store, excursions desk, front desk, spa and restaurant was constantly full of people. Getting a seat or having a coffee was a bridge too far at peak times. Why all these facilities were accommodated on one floor was beyond reason. The coffee card offer was 15 coffees for $36A. No problem but any unused portion could not be car4ied forward to the next cruise. This was a contrast to the traditional format applied on other Princess ships. The cost of on board drinks and facilities had also increased as had the price for the speciality restaurants all of which were either $35 or $45 per person. ( Australian dollars) despite some aggressive marketing attempts, these restaurants were abandoned by guests due to the costs. The on board guest numbers of 4500 was too much for the princess theatre to handle at one time with capacity occupation at most shows. The singers and dancers also appeared just three times during the cruise over 22 days. Read Less
2 Helpful Votes
Sail Date: August 2018
My elderly mother and I chose this cruise for the interesting south east Asia itinerary, and the chance to get on the newest and largest ship in the Princess fleet. It was so disappointing. We've cruised a lot, including several trips ... Read More
My elderly mother and I chose this cruise for the interesting south east Asia itinerary, and the chance to get on the newest and largest ship in the Princess fleet. It was so disappointing. We've cruised a lot, including several trips with Princess, but this experience REALLY put us off booking with them again. Embarkation in Shanghai was appalling. I know Princess tried to blame the Chinese, but the company should surely have realised that getting over 3600 passengers through immigration would require them to take additional action. As it was, we were left queuing for nearly 3 hours, treated like cattle, without a Princess representative in sight. The cabin (D145) was supposedly premium deluxe (D4), but apart from having a really good sized balcony - which we mostly couldn't use because of inclement weather and standing water - there was nothing special about the room. Dining was very average. We mostly used the buffet, and sometimes found it difficult to get a seat, and get drink service. We went to the Concerto restaurant on 3 occasions, but found the food to be substandard, and the service slow and ordinary. The shore excursions were - as usual - expensive, but the main problem was how fake and inauthentic they were. For example, in Nha Trang there were over 22 coachloads of passengers trying to look at a 'typical' local house, which was clearly not lived in. We also went to see locals working in the rice paddy fields, but it was really 4 very fed up people clambering down from their veranda to hoe their overgrown front garden. Then other people turned up with 'disabled' people to beg for money. On the ship, there weren't enough service staff to provide a reasonable standard of service in the restaurants. The coffee shop saw arguments and even physical altercations as hundreds of people tried to get service from just two coffee machines. There were only free coffees and teas in the dining area. The posh shops were a waste of space, and the women working in the perfume shop were so rude and superscilious I only went once. There were not enough seats for those wanting to participate in the Trivia quizzes, and only 3 good shows in the theatre. I could go on, but I'm conscious how whingey and whiney this sounds. It was just so different from our usual experiences on Princess. The ship holds too many passengers to be looked after properly or appropriately. Read Less
Sail Date: August 2018
Never visited before Asian countries.? and Magestic Princess ....the newest Princess ship on her maiden voyage to OZ ...We just had to be onboard .!!! We flew from Adelaide to Shanghai the day before boarding Was amazed at the ... Read More
Never visited before Asian countries.? and Magestic Princess ....the newest Princess ship on her maiden voyage to OZ ...We just had to be onboard .!!! We flew from Adelaide to Shanghai the day before boarding Was amazed at the size and magnificence of the ship but once orientated was easy to find our way around... Our balcony cabin was cosy and had all we needed...the food in all dining areas excellent...! There was always entertainment in venues any where on the ship ...and plenty of quiet places to relax and read a book or sit on the deck and watch the ocean....There was a variety of shore excursions offered by Princess and the ones we chose were well organised and very enjoyable.. The staff and crew were very friendly and helpful always willing to have a chat when possible..A great relaxing holiday and well worth the money ... Our 3rd Princess cruise will be on the Golden Princess in March next year Read Less
1 Helpful Vote
Sail Date: August 2018
Chose back-to-back-to-back cruises on Majestic Princess (totaling 47 days) due to itinerary and effectively a brand new ship (about 1 year old). The Majestic overall was disappointing: 1) One of the 4 front elevators was ... Read More
Chose back-to-back-to-back cruises on Majestic Princess (totaling 47 days) due to itinerary and effectively a brand new ship (about 1 year old). The Majestic overall was disappointing: 1) One of the 4 front elevators was out-of-service for the entire 47 days - extremely inconvenient for those of us with forward cabins. This also was totally unacceptable for an almost brand new ship. We also got the run-around every time we inquired about the repair status. 2) The Front Desk was horrible - we had 3 requests/issues that we were promised someone would get back to us and they never did - even when we followed up again on one of the questions. 3) There was a wall left up (from when the ship was leased out to the Chinese market and the area was a high-rollers gambling area)) in the Piano Bar (Crooner's Lounge) that made seating in the Piano Bar very difficult. The Piano Bar "gal" (Tonya Scott) was absolutely excellent, but there was almost no seating available there to see her (due to the wall being left up). 4) The Embarkation from Shanghai was a nightmare. The worst Embarkation ever - some people were in line in the hot sun for over 4 hours. One woman in line had a heart attack while waiting in line. Complete disorganization and chaos. All Princess could do is blame the Chinese authorities - they took absolutely no ownership for this debacle. 5) Food was not nearly as good as we have had on the Royal and Regal (Majestic's sister ships). 1st Lobster night (last formal night of 1st cruise segment) was atrocious - worst cruise ship lobster ever!! The one good thing was the crew was warm and friendly. It is too bad they had to be on this particular ship. We will likely never book the Majestic Princess again. Read Less
6 Helpful Votes
Sail Date: August 2018
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No ... Read More
We have sailed on the Royal and loved it. We knew Majestic was different as designed for a Chinese market but did not expect how little was avaliable. The Piasa has 3 bars,most closed at 2200. There is no Wheelhouse bar. No casino bar. No Vista Lounge bar. Crooners is a converted high rollers bar which is a thoroughfare from the theatre and had a high screen running through the middle which stopped people seeing the piano. No dance floor. 3 pool bars. Trivia was in Princess live for the first week then moved to Vista. Table service was very slow as crew had to get drinks from the Crown Grill bar. Bingo was an after thought and the first games were a disaster. 1 production show per week. No Night Club. The only dance floor was the Piasa. International cafe is great for a snack and Vines for a drink. The paid French restaurant was a thoroughfare so people walked through as you dined. There was a band who were fantastic who played in various venues including the pool. Varied artists playing piano, singing and violins. Princess staples. Nightlife was centred in the converted Crooners with the fabulous Tonya on piano until 12pm then DJ Chris. Dancing on carpet was a pain. On average the bar closed around 1am. Sanctuary has also been removed and is a public area but get there early as seats are taken early. For those of you who smoke the choice was an uncovered area on 17 which for most of the time was either to hot or a wind tunnel. The other on 7 was semi protected but no chairs. The deck chairs wooden tables were the only seating. Chairs were brought in a week into the cruise. They also opened another area on 17 with tables and chairs plus ashtrays. If you cruise with Princess you are used to multable areas to gather, drink and dance. Majestic has removed most of these. 22 days became very long. If you only want to sit, read this ship is for you. If like me you like to dance this ships not for you. We did have fun and met some amazing people and as bars and entertainment was limited we made our own fun. There is one redeeming feature of Majestic and that was the crew. As the realisation of the many missing Princess staples became apparent and many passengers became disheartened the crew made all attempts to raise the spirit of the ship. We named the ship the Majestic guinea pig as management juggled areas, venues limited as they were and entertainment to try to offer a come back new experience. The load was mainly Australian and as such we like to party. This is not a party ship. Again I cannot fault the crew. Read Less
4 Helpful Votes
Sail Date: August 2018
Other reviewers have referred to the debacle that was our boarding in Shanghai. A two to four-hour wait in the Asian heat was just the beginning of our worst cruise of more than twenty so far. This ship is shockingly, badly designed. ... Read More
Other reviewers have referred to the debacle that was our boarding in Shanghai. A two to four-hour wait in the Asian heat was just the beginning of our worst cruise of more than twenty so far. This ship is shockingly, badly designed. On board there is no sensation of being at sea, due to the enclosed nature of all of the public areas. There are not enough lounge seats for more than 3500 passengers and none with a sea view. Those on board were aged and infirm. They were also cranky and demanding of the very friendly crew. Many times we saw people with walking sticks and even electric carts just fold up and walk as well as the rest of us. This is not the fault of the ship. But - our usual Crooners Bar was horrible. On past Princess cruises we've danced till dawn with fantastic performers but this ship has an overly-lit room divided in half by a wall and one half has no connection with the performer. It was previously a 'high-rollers' gaming space and has kept the stench of cigarettes. We missed having sail-aways from a bar with a view. The busy, windy and noisy Wake View Bar is completely inadequate for pre-dinner drinks. The only food we enjoyed was in two specialty restaurants - Crown Grill and Harmony, though if you don't have six for the cellar room in Crown you'll sit with blinds down because the lifeboats are outside the windows. Whoever designed this awful ship? The closest we got to the ocean, other than from our own deck 12 balcony, was from a small window in Vines bar and you might be in any dark bar anywhere in the world - and it was 11am! La Mer French restaurant should be avoided and was empty for most of the cruise. It sits above the only dance floor and loud band on the ship with nothing to separate it from passing foot traffic. We booked online ahead of the cruise for a celebration dinner but when we saw the location we asked several days ahead for a table as far away from the noise as possible. We were told it was 'first come, first served' starting at 6pm although we had been given only one booking time, 7.30pm. We made the mistake of dining there and the noise was deafening. Food otherwise was ordinary and frequently cold. Breakfast once took more than an hour to be served in the dining room. The wine list reduced every day. We had excellent waiters in Allegra for traditional late dining and the efforts of the crew to keep us going were obvious everywhere. Shops were boring and either ridiculously expensive or bargain-priced T-shirts, with nothing in between. We did not take any ship's excursions, since they were too expensive and we'd previously visited every port. Disembarkation in Sydney was the best yet and well-organised with helpful porters. Read Less
4 Helpful Votes
Sail Date: August 2018
Princess accommodates people in wheelchairs with good cabins and bathrooms but that is about as far as it goes. this is by far the most disappointing cruise that I have been on with tight corridors blocked with tables and trolleys, ... Read More
Princess accommodates people in wheelchairs with good cabins and bathrooms but that is about as far as it goes. this is by far the most disappointing cruise that I have been on with tight corridors blocked with tables and trolleys, lifts not working, no shore tours offered for people in wheelchairs. For example I was unable to call a lift as the garbage bins are put directly under the lift call buttons so I either kick the bin out of the way to press the button or waited for someone else to do it for me. I mentioned my issue to a senior maintenance officer who assured me that he would pass on my issue. But each time the bins were moved away from the lifts the cleaners would put them back. As the corridors were continually blocked with housekeep trolley there was only 1 bank of lifts I could get to. For the whole cruise one of these 4 lifts was out of service and on one occasion all the lifts were out of order for an hour stranding me. There is only one accessible public toilet with an automatic door on level 17. all the rest have extremely heavy manual doors I had no chance of opening them myself and needed someone to do it for me. The vista lounge is so packed with large chairs that I had extreme difficulty moving around the room to find a place to park my chair to see a show. There are only 4 accessible seats in the theatre and unless you get there an hour before the show you have no chance of getting somewhere to watch a show. Generally the food quality and variety was poor to very poor. 80% of the menu was seafood based and as I really don't eat a lot of seafood the choices where limited. Each night there was one red meat dish on the fine dining menu and even though the description and title of the dish was different what was delivered was meat cooked the same way. My waiter was unable to provide any further information about the menu than what was written on the menu. They also refused any additions or substitutions like adding more gravy or sauce. Each night we had a bread roll for each person dining and always one butter less than the number of bread rolls. After asking 3 nights in a row for more butter you would think that the waiter would get the message and have more butters on the table I think it was night 18 or 19 when we had enough butter. Pre dinner drinks often arrived with our main meal or desert. There was one night where our fellow passengers when round with pepper mill (as our waiter continually did not offer the pepper mill) and the waiter reprimanded the fellow passenger for doing his job that he had neglected. The embarkation process in Shanghai was a nightmare taking more than 3.5 hours in the extreme heat. people throwing up due to heat stroke, VERY long snaking queues and people absolutely everywhere blocking paths and corridors. There is no one deck on Majestic princess that you can walk around on the entire ship. There is no walking track on this ship. the only place you can look out the front of the ship is the Hollywood pool room through glass which is not very good if it is dark outside as all you get is internal reflections. The "runway of flares" everyone saw on the TV news was not visible from the ship. Princess could not assist with any on shore activities for people in wheelchairs or mobility issues. There big offering in ports where the ship dock a considerable way from any "town" and they offered a coach "shuttle" into "town" for $20. not accessible to me. When asking staff for information on a port they were unable to assist or at best contradict each other. I got better information once I left the ship. I would seriously think about travelling on princess again after this experience. My wife is an Elite captain circle member and she is of the same mind. Read Less
1 Helpful Vote
Sail Date: August 2018
This ship was completely unprepared for this repositioning cruise from Shanghai to Sydney. The service in the dining room was the slowest and most incompetant Ive ever experienced. We had anytime dining, which should have been called ... Read More
This ship was completely unprepared for this repositioning cruise from Shanghai to Sydney. The service in the dining room was the slowest and most incompetant Ive ever experienced. We had anytime dining, which should have been called queue up and wait a long time. When we finally got a table we mostly got only one waiter for a table for 8. A waiter who seemed to be inadaquately trained or was in training. This happened time and again. It was not until after Singapore that things got a little better as a lot of new crew members got on. The shows in the theatre were good IF you managed to get in at least 2o minutes early otherwise you just could not get in even though they put on 3 shows a night. The main problem with this cruise was the lack of well trained crew from Shanghai to Singapore. It was disgraceful. We have cruised with Princess many, many times and could never imagine getting an experience like this. Hope that they have sorted out all the problems as it is a lovely ship.. Read Less
4 Helpful Votes
Sail Date: August 2018
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise ... Read More
Have cruised with Princess many times and always had a great time. This new ship was built for the Chinese market at it shows. Poorly staffed, beds too hard, boarding process in Shanghai was abysmal. It did improve as the cruise progressed, but was a really bad start. I would not take Children on a Princess Cruise, average age of passengers is in their 80's. Way too many zimmer frames and wheel chairs and heart attacks and diversions for medical evacuations. That said, the cabin was good, although the mattress was way too hard and was not up to the standard of the promoted Princess Luxury mattress. Dining was fine food was wonderful, not enough staff in the first couple of days. Entertainment was average with only 3 production shows for the entire 22 days. Would I cruise again, yes, with Princess - not sure. They will need to reduce the number of old people first. Read Less
9 Helpful Votes
Sail Date: August 2018
I have been cruising for more than twenty years with nine cruise lines. I'm at Elite level in Princess Captain's Circle. After some years away from Princess we joined four friends to board in Shanghai for a return cruise to ... Read More
I have been cruising for more than twenty years with nine cruise lines. I'm at Elite level in Princess Captain's Circle. After some years away from Princess we joined four friends to board in Shanghai for a return cruise to Australia, celebrating two birthdays and an anniversary. I understand some adverse weather conditions led to the ship's late docking in Shanghai, which caused a queue to shuffle for two hours in the heat, though under cover. On board we found a well-appointed mini suite, the best yet found on Princess. We had a large bathroom with big square, modern basin, ideal for washing small things and a full-sized bath. The walk-in wardrobe was spacious and for the first time ever, had enough coat hangers. Extra space in the stateroom gave it a large feel, though it had the tiniest balcony I've ever seen on a ship. There was just room to sit on a chair without having knees against the glass surround. The ship is badly designed in several areas. Inside is almost completely enclosed with only occasional small windows to the sea view. The largest view to the sea is from the watch concession and that's to the starboard side only.There is no observation/panorama lounge fore or aft and the ship's wake can only be seen from an exposed, small Wake View Bar on deck 16. Our eastern itinerary prohibited enjoyable sail-aways there due to the heat and wind. It is also noisy due to the large number of passengers. We passed on pre-dinner drinks in the confines of dim inside bars. Our early arrival to a flare-decorated Sydney harbour could only be watched from private side balconies simultaneous with the ship's TV webcam, a shame. Do not go to La Mer restaurant, for which there is a cover charge. It's badly sited inside the central atrium with no buffer against constant loud live music from below. A celebration dinner there was ruined by the noise. Food was not special and it was inconvenient for us to ask for the regular wine list instead of the offered French list. Harmony Asian was terrific - twice - and Crown Grill, also twice, was the same. Both have cover charges and are good value. Our Allegra wait staff was good, though wine was a problem and our traditional dining room began to run short on day 11 of the 22-day cruise. White wine was down to a choice of three at day 16. The ship, despite its size and featured dining, has no sommelier - astounding. Menus are basic and only one of four formal nights featured special dishes. Food is only of average quality and frequently cool. Limited lounge areas were permanently occupied by the usual sunlounge-hugger style passengers and were in short supply due to the crowds. Be ready to queue, queue and queue. This is a big, basic ship. There is no décor to speak of and it feels rather like a floating barn. No more big-ship cruising for me. Read Less
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.4
Public Rooms 4.0 3.6
Fitness Recreation 4.5 3.5
Family 4.0 3.5
Enrichment 3.0 3.1
Service 4.5 4.0
Value For Money 4.0 3.3

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