3 Helpful Votes
Sail Date: March 2019
This cruise left Ft Lauderdale March 27 2019 - April 7 Neptune Suite. There is no priority tender service for Neptune Suite passengers as has been stated in the summary on this site and in others. In 5 cruises on HAL ships I have ... Read More
This cruise left Ft Lauderdale March 27 2019 - April 7 Neptune Suite. There is no priority tender service for Neptune Suite passengers as has been stated in the summary on this site and in others. In 5 cruises on HAL ships I have never found a place to board or depart separate from other guests, except during home port embarkation. I have asked. They seem amazed that I would ask about it. The newly designed Koningsdam Neptune suites are less user friendly than on the other ships. Smaller, it seems, with fewer closets, less storage space and worst of all, the "water closet" is separated from the rest of the bathroom by a door. The area for the toilet measures 8 ft 5 inches by 46 inches. Once reduced by the sink and counter, I believe you are left with about 5 ft by 40 inches of space, minus the toilet itself. which is ok, except that TWO doors enter into this area. One opens inward and comes within 2 inches of front of the toilet seat. In an otherwise luxurious suite why have they designed the bathroom this way is beyond me. Those issues aside, it was a great trip. The bed is comfortable, the service perfect. We ate in the new Orange Dining Room (Neptune Suite, Pinnacle Suite passengers and 4 Star Mariners) every night except when in the Pinnacle Grill. We made use of the free laundry service for Neptune Suite passengers, room service for breakfast on days when we had an excursion planned and one night for a late night snack. All these services were wonderful. Entertainment on HAL still is not anything to write about, so I won't. The ship is only about 2 years old and is being well taken care for. The staff is welcoming and friendly. The Hotel Director seems to be everywhere making sure all runs smoothly. Even on the tender to Half Moon Cay. That stop, by the way, is a really nice way to enjoy a day at the beach. Be sure to reserve a "clam shell" which is a shaded spot for two beach lounges, before you leave on your trip. On a sunny day you will fry out there without one and things move much more quickly when you land if you already have your ticket in hand. We have enjoyed every single one of our voyages on HAL. This one was particularly fun because in two ports we berthed along side our sister ship, The Niew Statendam. We made friends with Niew Statendam travelers when we ended up on some the same excursions and spent the day at half Moon Cay. It was noisy and fun when The Konningsdam pulled out of port in St Thomas just a little ahead of the New Statendam. As they were side by side the ships signaled each other with those long blasts, and passengers stood on decks and waved and cheered. A good memory. Read Less
Sail Date: March 2019
Everything was wonderful! The food was xlnt. The main dining room wasn’t as noisy as some previously stated. The portions were ample and presented well. All servers were friendly and courteous and we found this true throughout the ship. ... Read More
Everything was wonderful! The food was xlnt. The main dining room wasn’t as noisy as some previously stated. The portions were ample and presented well. All servers were friendly and courteous and we found this true throughout the ship. Our balcony stateroom on deck 5 was perfect size and always clean and fresh. The bathroom was fine with an excellent shower. The toilet is close to the shower, but it’s no big deal. The bed is very comfortable and the pillows aren’t “hard as rocks” as previously stated. The lido dining was very good and we thought that having the servers fill our plates rather than ourselves worked out very well. One might stand in a line for 2 minutes to get some fried eggs or an omelette but I never thought the lines were exceptionally long. We were always able to find a seat; either inside or out by the pool. Breakfast in the main dining room also was very nice without the lido hustle and bustle. Yes, the chair saving by the pool was evident; I don’t think that will ever change. Most of our time was spent at the aft pool. Half of this section is used by the smokers but surprisingly didn’t bother the other half. Plenty of drink servers and guys clearing tables. Can’t figure out why the pool water was green and the jacuzzis were blue. Loved the Blues and Rock venues. Saw a comedian and a mentalist both mediocre. Every time we went to the main theatre we walked right in at about 8:40 for a 9 pm show no problem. Embarkation and disembarkation we among the smoothest we’ve ever experienced. Maybe 45 minutes for each. My guess at the average age of cruisers would be late 60’s and above. LOTS of wheelchairs and scooters. Probably only about 15 kids total. We didn’t take any ship sponsored tours as we felt they were too expensive. The biggest disappointment of ports was Half Moon Cay in that there were 2 ships in port for a total of about 5000 people on the beach. Probably would have been pretty cool with half that as it is a very beautiful location. We thought some Caribbean music out by the pools in the afternoon would have been nice, but it never happened. We are looking forward to cruising with HAL again soon! Read Less
Sail Date: March 2019
this was our 5th cruise with HAL and 2nd on the Koningsdam in the Caribbean. We loved the 10 day cruise to the ABC islands. We go on cruises to explore new ports and relax and love the HAL experience complete with gala nights. That is ... Read More
this was our 5th cruise with HAL and 2nd on the Koningsdam in the Caribbean. We loved the 10 day cruise to the ABC islands. We go on cruises to explore new ports and relax and love the HAL experience complete with gala nights. That is one of the reasons we book with HAL. Early runs in the morning on deck are lovely after a long winter and the spa experience was great as well! The addition of the rolling stone band is a great entertainment venue after dinner. We feel overall the main dining room experience is going downhill a little in the past 7 years, so we booked a few more of the specialty restaurants. the pinnacle and tamarind are absolute favourites. Diving and snorkeling excursions were wonderful. Great staff that go above and beyond. Our cabin had an oversized veranda and we booked the unlimited laundry which is super to have as you can take a few less things. One thing we completely avoid is the LIDO market. Why stand in line when you can get everything much better in the dining room? We arrived early in the morning and check in and embarkation was seamless. We definitely will go again but may chose a smaller ship next time to see if we can experience again some of the reasons we like to go with HAL in the first place, which is excellent service, excellent dining and super friendly staff. Read Less
2 Helpful Votes
Sail Date: February 2019
We were looking for a cruise that could accommodate 6 of us at a reasonable cost. HAL Koningsdam fit the bill. The ship's art is wonderful. The ship's musical theme is throughout with interesting art that is worth walking all ... Read More
We were looking for a cruise that could accommodate 6 of us at a reasonable cost. HAL Koningsdam fit the bill. The ship's art is wonderful. The ship's musical theme is throughout with interesting art that is worth walking all the staircases to look at. We found the flow of the ship easy to get around. Typical of a Carnival Corp. ship the staff were friendly and always helpful. Cabins: The rooms were tight but very functional. Bathroom was a good size with a large shower stall. We had a veranda stateroom next to my Son and Father-in-law's room. We asked the steward if he could open the door between balconies which he was happy to do. This gave extra space and made our before dinner socializing easy, when my Daughter and Son-in-law would also come by. Only thing I wish was available was outdoor lighting. Although there are light fixtures on the balconies, these are controlled by the bridge. The first night I went on the verandah and banged up a shin on the chair. Dining: Our dining experiences were fantastic. We enjoyed any meals at the dining room we had. There was only 1 night that none of us were thrilled with what we ordered. The buffet was great for breakfast and lunch. I was impressed with the cleanliness and care there. There were new dishes to try every day. We also went to 3 specialty restaurants as well. Each were a unique and great experience. I would highly recommend De Liberje. Entertainment: The shows we're fine. My favourite was BBC Earth with musicians from the ship playing the background music. The dance show dazzles, the technology of the world stage is great. There was a comedian onboard named Cory Rodriguez. He was funny and then hung out with my kids at the Casino. It made for entertaining evenings. There is also trivia everyday and various other events. The Rolling Stone room had great music every night, the Lincoln Centre had classical music late in the day until early evening. This room would then change in the BB King blues club. The band was great but the music was more Motown then Blues. This was disappointing to me but it's all about finding the common denominator. Service: Absolutely no complaints. Whatever we needed was there for the asking. In Curacao, we arranged a dinner off the ship, we were in port until 11:00 pm. The front desk was fantastic in getting us a map to the restaurant, which was about a 20 minute walk from the port. Ports and Excursions: Although we didn't use HAL for excursions we arranged a lot of things for ourselves. The nicest beach was at Half Moon Cay which is their private island. It wasn't busy, only 2 ships there and was the only tender we had on the trip. Grand Turk was also a swim day with the beach right there when we got off the ship. Amber Cove was the weakest of all the ports. We went into Puerto Plata but there wasn't much there. Our favourite stop was Bonaire. Our kids arranged scuba diving (privately) and we rented a golf cart from Bonaire Cruisers. We traveled the island from top to bottom. It is the least commercial of the "ABC" islands. It was a great time. Willemstad in Curacao is very pretty. We hired a driver, went to a secluded beach and as mentioned above went for dinner in Willemstad. Aruba was a treat. We headed off to Eagle beach which was empty that day. It happened to be the last day of Carnival and there was a 7 hour parade. The colours and sights were great. The ship delayed leaving by 2 hours so we could catch the parade. Bottom line was although this ship has an older clientele my kids in there 20s had no problem with the Koningsdam. We filled our time on sea days playing shuffleboard, table tennis, basketball and cards. I would definitely go on a HAL cruise again. Read Less
2 Helpful Votes
Sail Date: February 2019
We choose this cruise to escape winter and actually did back to back cruises as they were to different ports, so we spent 3 weeks on this ship. It's bright and fairly new and has the best food we ever had on any cruise ship ... Read More
We choose this cruise to escape winter and actually did back to back cruises as they were to different ports, so we spent 3 weeks on this ship. It's bright and fairly new and has the best food we ever had on any cruise ship (we've been on 35 cruises). Soups were wonderful and the lobster the best ever. Wonderful restaurant choices without additional fees, like New York Deli, The Dive In and the Dutch Café plus the huge Lido Buffet. The rooms are spacious and everything is super clean and gorgeous fresh flowers everywhere. The crew was wonderful and so friendly. There is music everywhere. Most of one floor is devoted to music venues from dual pianos to rock and classical and is called the Music Walk. The only disappointment was the World Stage (their main theater). It's a weird stage and has poor lighting on the performers. When they do do a nice production show like the dancers did in Humanity, it was awesome, but in 3 weeks of cruising there was only that one really well done show. Read Less
3 Helpful Votes
Sail Date: February 2019
best cruise of more that 25 beautiful ship music thruout main auditorium awesome not a bad seat entertainment was good 10s for the cabin stewards and 10s for the waiter staff excellent fresh omlettes and eggs for ... Read More
best cruise of more that 25 beautiful ship music thruout main auditorium awesome not a bad seat entertainment was good 10s for the cabin stewards and 10s for the waiter staff excellent fresh omlettes and eggs for breakfast tea time was super and not a supplement fee ate one time at specialty and it was same time one and half hours as MDR the music was good if you like rock and roll in one part of the ship chamber music on another part of the ship dueling pianos in the middle of the ship and they take "requests" late night the room service each morning was right on time and everything came as ordered the Dive in had specialty dogs and burgers. the NY deli did a great breakfast sandwich and later in the day they had build your own pizza which was awesome. we chose antime dining and made a reservation each night in MDR. Read Less
2 Helpful Votes
Sail Date: January 2019
This was our third sailing on the K'dam. We booked this cruise because of the itinerary, the new Rolling Stone Rock Room, many food venues, great staterooms and always awesome crew. Ports of call at Tortola, BVI, St. Maartin, ... Read More
This was our third sailing on the K'dam. We booked this cruise because of the itinerary, the new Rolling Stone Rock Room, many food venues, great staterooms and always awesome crew. Ports of call at Tortola, BVI, St. Maartin, Antingua, St Thomas and Half Moon Cay were great. Weather was very good and seas calm. Started with two sea days, which we like. Ate at most of the many dining venues. Spent a fair amount of time in the casino and every night at least one set in the Rock Room. This new venue was packed every set. The band was great, especially the female lead guitar and the drummer. They will be moving on to the Nieuw Statendam after three months on the K. The BB Kings weren't quite as good as other BB King groups we have heard on other HAL ships, but seemed to be well received. Overall, a fun cruise with plenty to keep us occupied. We will be back. Read Less
5 Helpful Votes
Sail Date: January 2019
Just came back from this nine-day trip. First time on the Kiningsdam and we loved it. Ship in top notch shape with a very pleasant crew. Was in suite cabin 5217 in the aft corner which provided access to the Neptune Lounge. ... Read More
Just came back from this nine-day trip. First time on the Kiningsdam and we loved it. Ship in top notch shape with a very pleasant crew. Was in suite cabin 5217 in the aft corner which provided access to the Neptune Lounge. Embarkation: no issues whatsoever. Got on board at 11:30 and our cabin was ready. Cabin: very comfortable with plenty of room. Cabin stewards very attentive. Food: very good. Did not dine in main dining room as our suite gave us access to Club Orange on deck 2. This was a great treat. You could have food that was offered in the main dining room plus specials. Service was prompt, personal and efficient. Dinner in less than an hour. Plus they were also open for breakfast. We also very much enjoyed the food in the Dutch Cafe. Never any lines with plenty of tables and room. Some excellent Dutch options. Tamarind was very good as always and we had a nice meal in the Pinnacle. We had a few breakfasts and lunches and they were fine for the most part. Never felt totally crowded which was a nice surprise. Dive-In burger stand was a disappointment for us. Overly tough and tasteless burger. Hot dog not much better. Fries ok. Entertainment: Loved BBKing band and and the Billboard and Rolling Stone venues were well done and popular. Was nice to finally have more music options to enjoy. Ports of call: all we’re fine. Typical Caribbean stuff. Disembarkation: seamless and smooth with no crazy crowds or lines. Excellent communication. Overall, an excellent cruise. Given the added features of this ship, I can’t see us ever going on a smaller HAL ship again. Read Less
2 Helpful Votes
Sail Date: January 2019
The Koningsdam surpassed our expectations in these areas: décor, layout of ship, specialty restaurants and lots of music! We have just surpassed 100 sea days on HA and this is the best ship we have been on. It's new and ... Read More
The Koningsdam surpassed our expectations in these areas: décor, layout of ship, specialty restaurants and lots of music! We have just surpassed 100 sea days on HA and this is the best ship we have been on. It's new and refreshing. The food in the MDR was some days ordinary and some days exceptional. With anytime dining, we were seated efficiently, but the dinner service was slower than we hoped. HA has taken the music off some of their ships, but the music on this ship was outstanding. The crowds gathered every night for dueling pianos, rock and roll and BB King, as well as the classical selections. HA is trying to appeal to younger travelers, so the dance production was geared in style and song to the 40ish crowd. Some of the music was good, but some was way too hip-hop for me. HA has replaced the dance productions(Broadway) with a BBC Earth movie. This was outstanding! For the last three cruises, the biggest complaint on HA has been the tours. They are always overpriced when compared to the private vendors. They are always of a lesser quality in terms of what is actually seen. I have complained to the tour desk about several really lame tours, but they have no recourse with the tour operators. Overall, I want to sail again on the new ships. TheKoningsdam and the Niew Statendam Read Less
2 Helpful Votes
Sail Date: December 2018
This was my very first cruise. Embarkation in Fort Lauderdale took much longer than I expected. Other passengers in line commented that it was taking longer than they had experienced before. Disembarkation was pretty smooth. But once ... Read More
This was my very first cruise. Embarkation in Fort Lauderdale took much longer than I expected. Other passengers in line commented that it was taking longer than they had experienced before. Disembarkation was pretty smooth. But once we were on board, it was smooth sailing! I LOVED this ship and this cruise! Entertainment: The newly added Rolling Stone Rock Room was hands down my favorite evening entertainment on the ship, in fact a highlight of the cruise as a whole! Relaxed environment, incredibly talented musicians in the Rock Room Band, and a diverse audience dancing and enjoying the shows. I was also very impressed with the BB King All Stars performances. Having those solid options to enjoy almost every night was great. The Billboard Pianos were not my cup of tea, but I saw others enjoying it regularly. The Crow's Nest was also a favorite hang-out spot for me - wish the coffee shop in there was open earlier, but it was a good place to play cribbage or other games available, or just watch the scenery on a comfy chair in a spacious area with a modern, peaceful vibe. Dining: I have only one minor complaint about the main dining room. One time we were seated with strangers without being asked our preference on that - our tablemates also weren't asked their preference, and the couple was surprised to have us join them when they were celebrating a momentous birthday! We all made the most of it and made friends -- but if it is important to you to dine alone I'd recommend specifying that if it's unclear. Otherwise our MDR experience was excellent throughout. We tried one specialty restaurant, Tamarind, which was very good. Get reservations right away, there were only a couple slots open when we called on I think night 3. Excursions: We did 3 excursions booked through HAL. The process was very easy. The prices were reasonable. Each tour had its hits and misses. The one I would definitely recommend is the Panoramic City Tour in Amber Cove (Puerto Plata, Dominican Rebpublic). Definitely do a tour that gets you out of the cruise ship center at that port - the cruise ship center is beautiful, but it is very insulated from the city and actual culture. Detailed cabin comments are below - loved the Sun Deck verandah room 11031. Read Less
Koningsdam Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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