2 Helpful Votes
Sail Date: February 2019
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt ... Read More
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt very overwhelmed. But after the 2nd day, I was more relaxed. Food was excellent and the entertainment was stellar. The aqua show was indescribably amazing! The RC app was super helpful and I definitely recommend booking shows and dining before you sail. Tip: sit in the front row for the Fine Line Aqua show. Nobody sits there because it is a "splash zone". But it was worth getting wet to get to see the show from that vantage point! Absolutely wonderful!!! Enjoyed all the ports of call (San Juan, St. Maarten and Labadee)... We did not love the kids club. It was more babysitting than anything and much of the kids staff seemed less than happy to be there, in my opinion. There is just so much to do on this ship, you will never be bored. The water slides were fun and there were many lifeguards safeguarding them and the pools. I think cruise people who love big ships will love this ship. For me, I will stick to small all inclusive resorts. Read Less
2 Helpful Votes
Sail Date: February 2019
This ship is only 2.5 years old and we noticed black blue (oil type) smoke coming from one of the smoke stacks when we were leaving the Port Everglades. We thought that maybe this was just something like a car starting in the morning and ... Read More
This ship is only 2.5 years old and we noticed black blue (oil type) smoke coming from one of the smoke stacks when we were leaving the Port Everglades. We thought that maybe this was just something like a car starting in the morning and puffs of smoke emit from the exhaust, and let it go. However, this smoke continued throughout the cruise and was especially bad at night and in the early morning hours on our balcony. We paid more for a balcony because we enjoy this small sanctuary so much in the early morning hours and in the evening. We were on the 11th deck. Being asthmatic, I had to retreat to the cabin and was unable to enjoy my balcony if the wind shifted and caused the smoke to blow on our side of the ship. It seemed to be more prevalent at night (maybe when the engines were being pushed to the max). This smoke left black spotty residue on the railing and other areas of our balcony. Our steward was so kind after the first day to include the cleaning of the black residue during her daily cleaning. We told her Supervisor about her going above and beyond her regular duties to clean the mess off of the balcony, so he was informed of this as well. We attempted to tell Guest Services, but were never able to have enough time with the long lines to tell anyone there. Expressed my concerns that there were families with small children, older adults and most probably other passengers with breathing issues as myself and was concerned why a heads up from the crew was not mentioned. We were in the elevator on the first day and a young man got on board talking to the engine crew about the issue, so we knew that they were aware of it. However, Royal Caribbean is now telling us that they know of no problem on board the ship and everyone is denying, denying, denying. Even though I have video proof of the smoke billowing over our balcony on what was a nice evening. Just sad to have a nice cruise and unable to enjoy our balcony which we paid a great deal to be able to enjoy. Our cabin however, was spacious and well cared for with plenty of storage and many hangers. Embarkation and departing the ship was the best experience that we had ever had. Kudos to the Port Everglades and their friendly and efficient staff. We purchased “The Key” which was well worth the money. The ship had many activities onboard for families to enjoy. We would like to take our grandchildren on a ship like this but it won’t be this one. There were several options available for meals. Just be aware that some that would appear to be at no cost, would have a set cost, no matter how little you ordered. The main dining was a disappointment, the kitchen couldn't get the order cooked correctly. However, the staff were very attentive and apologetic even going so far as applying a $25 credit to our account without a word to us. The public areas were clean and well cared for and the bathrooms were spotless. This ship did have an excellent crew at entry points for meals and taking care for everyone to sanitize their hands before entering the Buffet. Even going to far as having a song to sing to the children to encourage them to wash their hands. Each child was happy to see them and would sing and dance the song with them. Excellent interaction and attention to keeping everyone safe from the Norovirus. Read Less
4 Helpful Votes
Sail Date: February 2019
We opted for this cruise for the experience and time to explore the Harmony of the Seas and also escape from northeastern winter. Embarkation was delayed for some reason and it was a canumdrum when boarding began as we stood for over ... Read More
We opted for this cruise for the experience and time to explore the Harmony of the Seas and also escape from northeastern winter. Embarkation was delayed for some reason and it was a canumdrum when boarding began as we stood for over an hour. The ship, staff and entertainment was excellent,especially the bar service and the main dr waiters. We had been to the ports of call many times and had opted to take advantage of the ship pools as on sea day as the pool decks are extremely crowded on sea days. We got off at Labadee and rented an umbrella on the beach which was simply charged to our sea pass card . We had specialty dinners at Jamie’s Italian one night and Chops on another and neither disappointed . The main DR service was excellent but the food is just a little repetitious from cruise to cruise We enjoyed the shows, especially Columbus, the aqua show and the ice show...A DONT MISS...Make sure you book in advance to assure seating We bought the drink package prior to boarding which simplified drink ordering and we also purchased VOOM for one device. Although the.connection was good, I believe it to be somewhat pricey. We opted to walk off the ship for disembarkation and having left our cabin at 630AM, we were through customs and at FLL by 745AM. Read Less
9 Helpful Votes
Sail Date: February 2019
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ... Read More
This was our first cruise, with two girls (9 and 12) and my inlaws. We picked the ship/cruise based on timing, ports of call, and activities the kids would enjoy. My inlaws have been on probably 20 cruises, but this was their first on a ship of this size, and they were a little nervous. Overall, everything is incredibly efficient- embarkation and debarkation especially (it was faster than getting off the plane!!) We purchased the seabands, and I would highly recommend them, especially for kids, and if you plan to use the pools a lot-- far easier than keeping track of the card. We ate all but one dinner in the MDR. Food was very good, but very heavy in my opinion. Not a lot of vegetarian or veggie options, which I missed. I felt the menus tended toward the "classic" side-- beef with potatoes, pastas, lobster tail, etc-- nothing in the way of modern/fusion/ethnic cuisine. However, the staff was amazing, and after 2 days knew exactly what drinks everyone likes, which bread/rolls were the first to go, that my daughter likes a side of ranch, and who likes peppermint tea with dessert. We did not have a dining package, but tried most (if not all) of the other dining options. Park Cafe on 8 was great for breakfast and lunch, and of course we tried the Royal Kummelweck. Everyone in the family loved the pizza from Sorrento's. Mini Bites was another favorite for breakfast and lunch and snacks. We ate lunch twice in American Icon (MDR on 3) and that mini buffet and dessert spread was awesome-- we did not discover til midweek, and wish we had sooner! Kids loved the ice cream and toppings there. The Windjammer is massive, with tons of options, but I can't say that anything really stood there. We ate breakfast once at Johnny Rockets and the service was terribly slow and the food was just ok-- not sure I would bother again. The Rising Tide bar is a fun experience, and my daughter LOVED the bionic bar and getting a shirley temple "made by a robot!". She would have loved to go every night, but at $7 for sprite with grenadine.... We did not have any kind of a drink package, but I think every drink we had was $13, except a gin and tonic, which might have been $8 or $9. LOVED LOVED LOVED the entertainment. Would pick the ship again based on this alone. Fine Line in the Aqua Theater is not to be missed, and we really wish we could have seen it more than once!! We enjoyed Grease, it was a tad long at and hour and 30 with no intermission. It's all music, so it helps if you know the story. We also loved Columbus, it's silly but also a ton of fun (kids loved the modern music) and the ship is an marvel in itself. Hideaway Heist in the aqua theater was also great, we just saw it on a night with rough seas, so they didn't dive, which was a bit of a bummer, but totally understandable. The ice skating itself was amazing, but the actually storyline of 1887 is pretty thin, and confused most everyone we heard talking about it. We also enjoyed the kid friendly comedy show on the last night. My inlaws saw the headliner and enjoyed it. We ziplined (quick but fun), played mini golf, and rode the Abyss-- all fun experiences. We tried all the water slides, and 2 of the group tried the flow rider (body board) My main comment would be RCI could provide a bit more info in the rooms-- for instance, you have to be wearing shorts or pants to ride the Abyss slide (I had a long skirt and they would not let me)-- so we had to go change. Zipline-- your shoulders have to be covered-- my daughter had to go and change her shirt. We did not need our sea band or sea pass to do any of these activities except the flow rider-- that required it, and of course, my daughter had left hers in the room because we hadn't needed it and she was afraid it would fall off. And the clear slide (only) will not allow you to wear any glasses or jewelry, so you have to leave it at the top and climb back up to reclaim. Again, none are deal breakers, but a bit frustrating and feel like that could have been avoided with more information up front (say, when you sign all the waivers.) The pools were CROWDED. Did not spend much time at all in them because they were packed. The hots tubs by the pools were packed, but the ones of the side overlooking the ocean were always available, so we tended to hang out there. Lounge chairs were sparse-- luckily we only need one to set our stuff on, so after a bit of looking we were always able to locate one or two. Ports-- we arranged our own excursion to Pinel Island in St.Maarten and LOVED it; would definitely do again. The shopping area at the Port is also fun, and the rum sampled and sold there is delicious! My girls enjoyed collecting their free charms. San Juan-- it's an easy walk to El Morro and Old San Juan for shopping, no need to book anything there. We ate at Tio Danny's on a recommendation from staff at the fort and the empanadillas were amazing (as was the sangria!). Only wish we had more time there-- having to be back on the boat by 1:30 makes for a short day. Labadee was lovely beach, my girls were super excited to have their hair braided (starts at $20 and goes up to $100, FYI). We only went to the shops in the main building, we were told that the ones in the stalls behind were very aggressive, so I didn't walk back there, but we were able to purchase souvenirs everyone was happy with--there was a stall with items sewn by a local cooperative of women, that was our favorite. The food was just ok in my opinion. We did not try any of the add on excursions. We went to the ladies pamper party (basically just a sales pitch, but fun if you are into that sort of thing), the jewelry and shopping talk (if you like jewelry, there was some good information, and they did give away a fair amount of stuff), the towel folding demo (super short, but they handed out an instruction book my daughter LOVED and immediately started practicing), the central park garden talk (very interesting on what it takes to keep all those plants alive), and the captain's talk (really a Q&A) which was awesome and would absolutely do again. The kids also enjoyed the carousel. I think they might have liked the arcade, but it seemed pretty pricey at $2-$3 a game. Other notes: -They will not punch a hole in your sea pass card, so be sure to bring a plastic id holder if you plan on using a lanyard - There is a tshirt sale on the last day (2 for $20), which is PACKED, but we did buy a couple of baseball hats, and a long sleeve shirt that was 75% off. -We enjoyed watching the cruise directors tv show in the rooms-- we got a kick out of his jokes, and there was some good information about activities there. - using a Costco or other similar card for the lights was a great tip -the crown and anchor app is still pretty hit or miss, we could never get the texting to really work, but figured out we were able to use imessage to communicate. -"ship time" confused a lot of people. Ship Time - Eastern Standard Time. When you are in St Maarten and San Juan, they are on Atlantic Time, which is one hour ahead. -We parked at Park n Go and were able to pay and reserve online and that worked perfectly as well. Read Less
3 Helpful Votes
Sail Date: February 2019
My mom is a travel agent so I have been cruising since I was about 10. In that time I've been on four Princess, one Celebrity, and three Royal Caribbean. The Harmony of the Seas takes the cake. I was nervous that a ship that holds ... Read More
My mom is a travel agent so I have been cruising since I was about 10. In that time I've been on four Princess, one Celebrity, and three Royal Caribbean. The Harmony of the Seas takes the cake. I was nervous that a ship that holds 5500 people would be crowded, but I can tell you at no point did I feel overwhelmed or crowded. The ship is designed to feel open. Four pools, over eight hot tubs, a kids mini water park, three HUGE watersides (that are an absolute blast!), a 10 story dry slide, two wave riders, six rock walls, an aqua theater, a giant spa, central park, a CAROUSAL, and the list never ends. Everything was clean and the staff was probably the best part of the ship. The main dining room staff immediately memorized our names and drink orders. We went to Wonderland, I highly recommend it! Ask for Shubert, he made the experience so amazing. Now for the tips to make the trip awesome: Reserve the shows (this is the only time that the 5500 will come into play). Grease was amazing (duh its Grease), but the The Fine Line aqua show was the best show I've ever seen on land or sea - go see it! I didn't download the app, but my friends used it and it was an awesome feature. Showed weather, itinerary, and where the ship was. If you love laying by the pool, get out there early. The good spots are very competitive haha. I recommend this ship to anyone and everyone!! Read Less
2 Helpful Votes
Sail Date: February 2019
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and ... Read More
We are relatively experienced cruisers who have sailed on several different lines (Princess, Celebrity, etc) of similar quality. We had previously sailed on the "Allure Of The Seas" so we were familiar with the layout and features of this ship. Things we liked: - Great Fine Line shows in the Aqua theatre and by the ice skating performers - General Solarium area experience, including the bistro restaurant - Service by room attendant was excellent and discreet Things we didn't like: - Food quality in the main dining room (Silk) was mediocre at best and terrible on occasion (e.g. inedible calamari / braised pork tips that were pure fat). Overall, the food standards have slipped from previous experience. Waiter service (Vince and Recuerado) was uniformly excellent. - Main theatre show "Grease" seems very dated and the themes (teenage pregnancy, bullying) not very appropriate for current times. Singing by performers was weak in several cases. - There were problems with shipboard IT services and there was insufficient IT support to help overcoming problems with the smartphone app - Cigarette and cigar smoking was allowed and prevalent in the casino and on the poolside area on the starboard side. - Sneaky $25 fee for non-return of pool towels is not well advertised. Also, the automatic 18% gratuity added to every drink - ouch! - Park Cafe coffee was OK and not great as mentioned in other reviews The itinerary was not our first choice but was taken as the preference of fellow travellers. The beach visit to the company's Labadee (Haiti) location was fine but not exceptional. Falmouth, Jamaica is not very attractive outside the cruise port shopping "bubble" (and we walked through the slum areas to get to historic churches and fisherman beaches). Cozumel was also not that attractive to visit on foot - we did not bother with any of the excursions as we had done these before on previous visits. So overall, cruising on the "Harmony" was OK but not an experience we're likely to repeat. Read Less
3 Helpful Votes
Sail Date: February 2019
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; ... Read More
We choose this cruise because we wanted something other than Disney for our 6 and 8 year olds children. The positives were it’s family friendly; the children had fun and were entertained (rarely if ever bored); they liked the kids club; we liked the room and room steward, embarking and debarking with self assist was easy; and the shows were great. What we didn’t like were the crowds. With no USA holidays this week it was fully booked. On sea days it was nearly impossible to get a seat at the pool let alone go into the pool. Too many people and long lines for every activity made this enjoyable for adults. Many places had odd hours and were closed a lot. The flow rider always had long lines. The food was just okay overall. We didn’t like the steaks at chops grille (the worst steaks we have ever had and the rib eye advertised as prime was not prime). Windjammer and solarium bistro buffets were overcrowded and the selection was mediocre. You constantly have to check your cruise compass to get hours since every place has different hours. We tried to get dessert at wonderland and we were told it was “not possible”. We went to park 150 for dessert and while we got in - their coffee machine was “broken”. We were told “no” quite a bit. The spa is disorganized and unprofessional. The massages were good but then they try to sell you very expensive products - annoying!! We spent nearly $6000 on this cruise with deluxe drink packages. But we didn’t book and excursions. We wanted to stay on the ship port days so we could enjoy the ship with less people though many places are closed on port days. We did walk around the ports for a little but there was little to do unless you book an excursion - which is a small fortune. The hibachi was off to a bad start and the food was bland but the chef was great! There is no kid’s hibachi menu. Kids who want hibachi have to order off the adult menu but can share. It’s $45-49 per person and plenty of food. Long lines for balloon animals, face painting and other kid friendly activities on board caused us to skip those. Sabor was our favorite specialty dining - at $22 per person and good service. Most of the service on board was positive. But we weren’t impressed with the food quality in the main dining room, the windjammer and most specialty dining. Food is just okay - mediocre at best and terrible at times. We did this for the kids and they loved it but for the adults like us - the crowds and mediocre food made us not want to come back. Also while the kids liked the kids club - they stay indoors. They have odd hours and we were picking up and dropping off so much we didn’t get a lot of time to just have adult time. They’re open in 3 hour spurts. If you’re more laid back and don’t mind being herded like cattle or being a sheep - you may like this cruise. If you’re doing this for your kids and willing to take one for the team - you may also like this cruise. For us - we will try to find a more adult friendly, less crowded vacation next time. Read Less
3 Helpful Votes
Sail Date: February 2019
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue ... Read More
We loved the entertainment on this ship...play, aqua show, ice skating, comedians, parades and more. The cabins were clean and had lots of storage. Our canbin steward was the most unfriendly we’ve ever had. She must have take her cue from the officers and much of the rest of the crew who never smiles or greeted the passengers. Everything and everyone was treated businesslike. We realized that this was a large ship, like a big city, but didn’t expect such crowds and lines. We were greatful that we found Park Cafe where we could have a smaller venue for lunch. Dining in the main dining room had good food served by somewhat friendly staff. Desserts were boring so we ended up in Windjammer after dinner for a better selection, including crepes that were individually made...try them. There were lots of children, many not well behaved which showed some parents need to supervise them better...walking on furniture, pushing in elevators, running and yelling in the halls, etc Think these very large ships are not for us. We were a group of nine and we all agree the crew and officers were unfriendly and we would find another ship for future cruises. Read Less
5 Helpful Votes
Sail Date: February 2019
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to ... Read More
Let me preface my review, by saying my trip was great. There truly wasn't anything wrong, it just did not meet my expectation. I would not discourage anyone from sailing Royal Caribbean or the Harmony as long as you know what to expect. Just so you understand my review and can be assured the Harmony is a good vacation and just not MY cup of tea... We sailed the Allure in 2017 and have since been ruined. The Allure is classy and beautiful, the staff makes you feel like you are the only and most important people on the ship, every staff member/entertainer/housekeeper/dining room staff went above and beyond, the only lines we encountered were on the first day while signing up for beverages, exploring the ship, etc. Basically 5,000 people corralled on to 3 floors? because the cabins weren't open yet, we received our SeaPass at check-in, entertainment was professional and top notch, Central Park beautiful and quiet with soft music and the sound of crickets, made reservations but got into every show at any time we tried without issue, food was amazing, service was out of this world everywhere on the ship, I never felt like there were 5,000+ people on the ship. HARMONY OF THE SEAS Embarkation: Easy, acceptable, quick, no issues Disembarkation: Easy off, long wait for luggage in terminal, customs quick and easy, no real issues -suggest carry luggage off if you are in a hurry Ship = OK - same general layout as Allure - paintings/decor appeared cheap, garish, odd, almost juvenile - lines for everything, long wait for elevator and then it would be full - very few ship announcements overhead and difficult to hear (we missed the announcement about the gangway being open in our first port and were late getting off) - Central Park beautiful, but noise level high with loud music and small children screaming - The Abyss, 2 dry slides, needs shirt with sleeves, fun - 3 water slides (2 reg, 1 funnel), fun Cabin = Great - Central Park Balcony -no issues, as expected - 1 half closet with shelving and 2 drawers, 1 full closet, 5 drawers, lighted mirror, couch Dining = Food & Service Great - wanted Main Dining Room, ended up with Anytime Dining, but requested and received same table and waiters at same time every night Entertainment = OK, disappointing - reservations difficult, shows full, very long lines for stand-by - Grease -best show on boat, very cute - Columbus satirical comedy, most bizarre show I've ever seen, but the performers were good - 1887 Ice Show, special effects were good Service - The Fine Line did not "wow" me, left early - Stand-up Comedy was very funny, glad I saw it Ports and Shore Excursion St. Maarten/St. Martin - ship remains on EST but the island is 1 hour ahead (8am on ship is 9am on island) - reserved non-ship excursion tour of island for $50/pp - it was good - reserved ship sponsored "Sea Trek" that was fabulous, had low expectations because I am a certified diver but husband is not, was still very enjoyable for me, too San Juan, PR - not enough time in port - grabbed a taxi tour when got off ship for $15/pp, good but had to wait on bus 20 minutes while driver filled bus before he could leave Labadee, Haiti - peninsula leased by Royal Caribbean - only food on island is served from 11:00-2:00 - average, limited choices - all beaches were over crowded with 6,700 passengers on the ship - Adrenaline Beach has more water movement that resembles waves but must have water shoes because of the rocks when you wade into water, lots of seaweed and trash in water - Columbus Cove is nice, but lots of kids and families since the water play area is there - Nellie's beach was my favorite, will rent a cabana there if we ever go back Read Less
3 Helpful Votes
Sail Date: February 2019
Second time on HOS for us, we did the New Years Eve last year 2017-18 Western and decided to celebrate a family birthday this year on the Eastern itinerary. Embarkation was a breeze at 11 am and we were able to get the cabana at Labadee ... Read More
Second time on HOS for us, we did the New Years Eve last year 2017-18 Western and decided to celebrate a family birthday this year on the Eastern itinerary. Embarkation was a breeze at 11 am and we were able to get the cabana at Labadee when we boarded at 11:15 am. They were sold out when we booked the cruise. There were a few left to book on embarkation day. I love the Nellys cabana for the 6 of us, nice to get the shade and service. Still the awesome ship and Captn. Gus in charge. We loved the ultimate dining package and lightning fast internet package. We loved the Silent Disco again!! So great!! We only did one night in MDR since we booked late and only got My Time, it is a bit of a wait on MyTime for the lobster night on Thursday but perfectly good. We were spoiled since we spent the other 6 nights in the specialty restaurants with 2 nights in Wonderland and 150 Central Park. Highly recommend if available at the reduced rate. We did ports on our own since we had done them before and thoroughly enjoyed. Casino staff is friendly, spent a few hours at Roulette; enjoyed the guitar singer at the Pub for a few nights who is excellent! We had a boardwalk balcony which comes with a view of the Super Bowl Party and other parties. Noise did not bother us. Attendants were able to remove a barrier to joining our balcony to adjacent cabin (family members) which is nice. We took advantage of Diamond lounge which was expanded due to large turnout - good service there as well. Though the spring rolls are the best thing and not available every day - boo. This was a birthday cruise and we decorated our cabin door for our birthday member. We did our own Taxi excursion to Maho in St Maarten then lunch at Mullet Bay = highly recommend this to see the planes then move to the next beach for a better situation and lunch of ribs. We also did our own thing in San Juan, explored the Old City and the fort on foot, did some shopping. It is a short day there so easy to do on foot. Labadee is always a fun relaxing day. Gym was not crowded at all, able to get treadmills, yoga mats and weights whenever we went. Perfect cruise. Our first Ultimate dining cruise and now we are spoiled for sure. ;) Read Less
5 Helpful Votes
Sail Date: February 2019
My wife and I have enjoyed RCCL ships in the past. We decided to break away from our usual Celebrity and Princess cruises because we invited our Son, Daughter In-law, and 8 year old granddaughter to join us this year. In a nutshell we felt ... Read More
My wife and I have enjoyed RCCL ships in the past. We decided to break away from our usual Celebrity and Princess cruises because we invited our Son, Daughter In-law, and 8 year old granddaughter to join us this year. In a nutshell we felt that a cruise with 6700 other guests not to our liking, and will not cruise on this type of ship again. The ship, staff, food, and stateroom were all great. However, the constant need to make reservations to participate in any show or enjoy a nice dinner in the main dining room is a big negative, and interferes with our desire for a relaxing cruise experience! During the days at sea, the windjammer cafe, pool and common areas, were packed with guests, more so that I have ever experienced in my 30+ cruises. Again a big negative for us. Although I would not wish to discourage anyone from sailing on The Harmony, I would caution that we found the prices for most any drink, souvenir, internet, and specialty dining, to be very high! Be careful or you might be shocked to find out you racked up quite a bill by the end of the cruise. Read Less
20 Helpful Votes
Sail Date: February 2019
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're ... Read More
Just off Harmony of the Seas yesterday (10Feb19). Disclaimer: This was our 35th cruise. Wife and I have an agreement - as soon as one of us becomes one of those 'complainers', we're done cruising. We're continually astonished at some reviews out there...you probably know what I getting at. This doesn't mean there aren't areas that can be improved, and I'll certainly mention those, but big picture: If you're looking for a review that just slams whatever cruise line we recently traveled, skip this one and you won't be sadly disappointed. Embarkation: Arrived at terminal at 10am, proceeded thru security, and boarded (Diamond) at 1045am. Relatively painless, and well organized. Overall: Quite an amazing ship. 14 of us in our group. - Room: Ocean balcony. Spacious, w/ plenty of storage. Cabin steward was excellent, providing twice-daily room service, ice and 1 bathrobe. He did an outstanding job. - Entertainment: Water shows (fine-line and heist) were well done, as were both of the ice-skating shows(1887 and Iskate). Headliner (impersonator) was excellent/provided tons of laughs. Not a big fan of Columbus, but the talent was incredible just the same. Music throughout the ship was great, particularly the piano dude in the Schooner bar (nightly from 1045pm-1245am). Dance parties on promenade were well done. - Labadee: Nice beach day. Bbq lunch as well done as can be expected for the number of people to serve and the logistics involved to get it there. If it's not up to standard, there's plenty of food avail when you get back on board. - Dining: Ate in the Main Dining Room each day for breakfast, lunch (when at sea) and dinner. Was pleasantly surprised that all 14 of us were accommodated at one table for dinner (expected 2 table near each other). Food was great (hot/cold, fresh, plentiful and tasty). Not sure about those that complain about the food....had one appetizer I didn't care for, and certainly didn't have anything to do w/ the quality of the food. Service was impeccable, friendly and timely. Average breakfast time: 1hr (leisurely hour). Avg dinner: 1hr 30min. (Requested one evening to be out of there in an hour due to schedule show, and they more than accommodated our request....incredible). - Superbowl party in Aqua Theatre: Great venue, great turnout, and staff did a nice job filling in the 'dead time'. Only disappointment was 'selling' food (nachos, tacos, etc). Thought that was a bit tacky, but we just chose not to participate (we had 15 or so other food locations to choose from that didn't charge). - Cleanliness: Plenty of wash stations (and encouragement to use them). Constant cleaning/refreshing by the staff in all areas, from the theatre to the fantail, including stairway rails/carpets/tile/pool deck/etc. - Elevators: Probably busy at peak times...we take the stairs, particularly when traversing one or two floors. - Disembarkation: Incredible. Walked off at 0640, and we were in the car on the road by 0710. Overall rating of this cruise on a scale of 1-10 (compared to the other cruises we have taken, with a 5 being average), we would rate this an 8. Not the best ever, but certainly in the top 5. Thanks for reading. Hope this provides some valuable insight, particularly in light of all the negative reviews out there. Again, in my/our opinion, if you aren't enjoying a cruise, cruising might just not be for you. Read Less
5 Helpful Votes
Sail Date: February 2019
I just got back from a cruise with 56 people on the Harmony and it was awesome. We planned this trip for 889 days, read a ton of reviews, and tried to plan everything we could to maximize our time. The trip was great and we weren't ... Read More
I just got back from a cruise with 56 people on the Harmony and it was awesome. We planned this trip for 889 days, read a ton of reviews, and tried to plan everything we could to maximize our time. The trip was great and we weren't able to do everything on the ship. Everybody in our group found their favorite things to do, places to chills, activities to win and bars to grab a drink at. Our dining room service was great because Maurice was awesome. I am not a foodie so the food was fine to me. A little cold one night, but I got two entrees so the other was fine and the 3 deserts more than made up for it. I only ate at the Windjammer one time. Breakfast was either Park Cafe or MDR. Lunch was mini-bites, park cafe, Sorrentos or the Dog house. All of it was good and quick. We also ate a lot of pizza at 2:00 am on the way back to our cabin. Most of our group had a great time. My favorite parts was all the competitions during the day like basketball, dodge ball, volleyball and mini-golf. At night we would do dinner, take in a show and then go to the Game shows. Battle of the Sexes and The Crazy Quest were so funny. We also spent a lot of time at Dazzles hanging out with one of the bands dancing and singing along. The only negatives were the lines at elevators and restaurants during peak times. Everything else was awesome. I would love to do this cruise again although without 56 people I am sure it will be a different experience. Read Less
4 Helpful Votes
Sail Date: February 2019
I had a cabin at very front of ship. Large but could have used some type of ipoljestered chair. Only had a desk Chair and sofa was too wide to sit comfortably. Too large of ship for me. Elevator service good. My time service not so good at ... Read More
I had a cabin at very front of ship. Large but could have used some type of ipoljestered chair. Only had a desk Chair and sofa was too wide to sit comfortably. Too large of ship for me. Elevator service good. My time service not so good at least with one waiter. You can see how they have cut back on staff. Miss top deck lounge for drinks. Food was mostly good. Liquor too pricey! Too much to pay for a drink package!!! Kids in audience for Grease which I did not think was appropriate based on this version. Some of the stairways in Central Park area were a bit scary but were necessary vs walking far to elevator. Express departure was excellent. Best departure experience on any cruise. Windjammer some of the food trays by fried egg station always had cold or very lukewarm food. Loved the Bacardi shore excursion. Very disappointed San Juan stop was not longer!! Read Less
16 Helpful Votes
Sail Date: February 2019
We booked this trip a year ahead of time as a celebration for our 25th wedding anniversary. The ship was our destination rather than the ports. This was our 3rd cruise and 2nd with Royal Caribbean, our last being in 2006 with our kids ... Read More
We booked this trip a year ahead of time as a celebration for our 25th wedding anniversary. The ship was our destination rather than the ports. This was our 3rd cruise and 2nd with Royal Caribbean, our last being in 2006 with our kids and my parents on Explorer of the Seas. We flew in the day before embarkation. We chose to stay at the Ritz Carlton Fort Lauderdale. It was only $50 more than most of the other hotels closer to the port at the time I booked and it was a an exceptional stay at the Rtiz! We Ubered to the port without issue and minimal cost. Embarkation was super easy! We arrived at the port just before 11 am. No lines to check in or board, it was awesome. I always recommend boarding as early as possible, even though the cabins are not available until after 1, it just makes for smoother and quicker boarding. We grabbed a bite to eat in the Solarium Bistro and then walked the ship until our cabin was ready. Promptly at 1 pm they announced that all cabins were ready. We were in cabin 6716, starboard side aft ship. It was a balcony cabin, well laid out and quite spacious. Our luggage arrived not too long after so I unpacked....ample space for all our things. We had an empty drawer and a few empty shelves in the closet. We did not have enough hangers, so we requested some from our room steward and he promptly delivered them to our room. I brought with us an over the door shoe holder for the bathroom to keep all our toiletries....it worked out brilliantly! The bathroom, while small, like any other cruise ship, was well laid out and spacious enough. There is a safe for your valuables and we had a mini fridge in our room. there is a code 'lock' on it, or so we assumed...so we ordered 6 cans sprite thinking that would gain us access to the fridge, turns out we didn't need to....the code 'lock' isn't really a lock. We had brought aboard 6 bottles of of water and I was able to store 3 of those and the 6 cans of sprite without issue. SHIP: We loved the layout of the ship with the neighborhoods. We found it very easy to navigate and get around. We purposely chose deck 6 aft so we would be close to the Starbucks on board as we enjoy a daily morning starbucks. My husband was very happy with this decision as he said the coffee on board was horrible. I don't drink coffee...I'm a hot chocolate gal. Our drinks were more than ashore, but on par with what you pay at an airport. The staff at the starbucks was friendly, quick and made excellent drinks for us all week. We spent a lot of time in the solarium as it is reserved for ages 16 and older. Being that we were traveling without kids, it was a nice reprieve from the kids on board. We were very pleased that nearly all guests respected that this is an adult space. The only time we saw kids was when parents were taking the out to the see the King of the World glass floor, as the only way to access this is through the solarium. There was never an issue with kids running around, being loud or hanging out in the solarium. We very much enjoyed the water slides, zip line and Ultimate Abyss slide. While we did not partake we thoroughly enjoyed watching those who participated in the flow rider. We did not use the pools as they were often crowded and not desirable to us. We did use a hot tub once....I found it to have way too much chlorine in it, so we opted to not use them again. Central park was a wonderful zone for a nice stroll, especially in the evening when it was quiet. The promenade had a feel like an indoor mall that I didn't much care for, but I did enjoy the entertainment there. The boardwalk had a nice feel and the small deck up where you access the rock climbing wall was a nice place to sit and enjoy the view. The casino was okay....your typical casino and horribly smoky smelling...we are non smokers so we don't enjoy that atmosphere....much like going to Las Vegas, your respiratory system is assaulted when you are in the venue. ENTERTAINMENT: We saw the headliner and loved the show. So funny and excellent. We did not have reservations, so we waited in the que for open seating which begins 10 minutes prior to showtime. Grease, we had reservations for but it was the 10:30 pm show and the date we chose we were exhausted and just could not stay up for it. So we caught it at the 2pm showing the last day at sea. It was just ok in my opinion. Ice Skating Show: This was an 'eh production to me. The story was odd. It is amazing the talent it takes to skate and do tricks on a moving ship, but I didn't find it spectacular or anything. Unfortunately our seats provided a blind spot of the center of the rink due to the support beam in the center on the side we were on. Comedy Show: We did not have reservations to this as when I went to reserve prior to boarding, they must have already filled the reserved seats as there was no option for reservations. We joined in the 10 minutes prior to showtime line, we ended up in seats around the corner in the back of the venue (very poorly laid out) where we couldn't even see the stage. They have a TV on the wall so you can see, but it really took away from the 'being' there fully experience. The opening act was outstanding. He was very funny and the room was roaring throughout his act. The second comedian bombed! he was horrible, not funny at all. People were getting up and leaving right and left. I very much wanted to leave, but my husband felt so badly for the guy, we stayed put and suffered through his act. So unfortunate. He needs some new material and a new way to deliver. The Fine Line: We were astounded by this show! By far the best show we saw and had us awestruck! We had reservations for this show, so we were able to procure good seats. Unfortunately the show time I booked (months ahead of the cruise) was the same day and time as the 50's party, which we very much wanted to attend and had brought fun outfits for. Given the popularity of this show and the dependance on weather conditions, we didn't want to reschedule or miss it. Glad we did, just bummed we missed something else we really wanted to do as a result. I am NOT a fan of having to reserve shows months prior to boarding the ship. I appreciate the spontaneity of choosing which show to go to while I'm ON the cruise. I don't know what I will have a choice of any given day on the ship, how tired I may or may not be months prior to boarding. It would be nice if they would go back to the first come first served way of doing things. Service: While we didn't experience any poor service, we did not feel that the service lived up to the level we have had on previous cruises. With the pre paying of tips commonplace now, I feel that the staff sort of 'calls it in' anymore. Our room steward was friendly....more so towards the end of the cruise and always made sure to say hello when he saw us in hallway. We are chatty people so we always made sure to ask him how his day was and chat with him when we saw him, i think this helped bring him out of his shell. As for the service in our room, it was average. I was highly disappointed that there are no longer chocolates on my pillow at turn down....that was always such a wonderful touch on previous cruises. SPA: We took the spa tour as I wanted to enter for the $500 spa raffle. DONT DO IT! It was a hard sell service by service.....then you have to be present to win....so that required coming back at 5:30 for the raffle....which was after another sales presentation....which I didn't bother to stay for. Frankly it wasn't worth my time for the slim chance of winning the raffle AND they offered raffle tickets to people who just showed up and never took the tour! I did book the red carpet blow out at the tour though for the first formal night. It came with extras and a reduced cost. My stylist was a fun guy, Jeric....I really enjoyed him and he did a nice job on my hair. He presented me with the products he used, as I know they make most their money on the products they sell, but he wasn't pushy at all and totally ok when I declined. I did tip him an extra $20 on top of the included gratuity as I feel the deserved it and he was VERY appreciative of it. Our embarkation day was Super Bowl Sunday. We were thrilled to watch the big game at the aqua theater and enjoy the spread of Super Bowl food they had out for us to enjoy.......not at all pleased that the food was EXTRA CHARGE! COME ON! Talk about being cheap and totally taking advantage for a money grab. It's not like it was steak and high end food....for goodness sakes, they were offering hot dogs for $6 plus 18% gratuity where you could walk maybe 50 ft to Board Walk Dog House for a free hot dog....the SAME hot dogs they were charging for in the Super Bowl buffet. We just found that to be in poor taste. DINING: When we did our cruise planner we wanted set seating, but that wasn't an option when I went to book it. All that was available to me was My Time Dining, which we have never cruised before where this was an option. So, by default we ended up with My Time Dining which I made reservations for a 6 pm time each day. I wasn't aware that we could request the same table/wait staff each night.....had I known we could, we would have. As a result, we only dined in the main dining room for dinner 3 times, each time at a different table with different wait staff. Our biggest disappointment with our cruise was the food. We found that the quality of the food they served to be far less than what we enjoyed in 2006 on Explorer of the Seas. We are not foodies, gourmet eaters....we are pretty simple eater, but be appreciate, expect and provide ourselves with QUALITY food. We did not find that on this ship. My most favorite item that I found to be outstanding was the lasagna that I had once at lunch in the main dining room and the last night we ate dinner in the main dining room. I was disappointed there was not a pasta dish offered every night, as that's usually a good alternative if there is nothing else I want. I have a shellfish allergy, so that did eliminate several dishes each night as well. The salt content in the food was very noticeable as well, which we did not enjoy. Our previous cruise, the juices were fresh and wonderful. Fresh squeezed OJ was the standard, what they served on this ship was horrible....and to charge $8.25 for a single glass of fresh squeezed OJ is just ridiculous. Our first night in the main dining room the head waiter came over to chat us up while we were eating. Not an issue being asked how our service was, if we were enjoying our cruise so far, etc....but then he went into a sale pitch for specialty dining! That was a huge turn off and we were not at all happy to be cornered in to a sale pitch while we were dining! We had made reservations for Chops Grille for the Friday night....but after my husband ordered a Chops steak for an extra charge in the main dining room that was horrible, we canceled that reservation. For the $140+ charge to eat at Chops ....we can dine at several outstanding steak houses close to home for that price or a bit more, which we know the level of service and quality of food will be on par with what we expect. We went to the windjammer once to see what there was....we were not impressed. We enjoyed the Solarium Bistro many times. Mini Bites was HORRIBLE! I was craving some nachos, I was utterly disgusted that their nacho cheese was watery....so gross! Breakfast we found to be best in the main dining room ALA CART! Buffet was okay and you could get fresh made waffles there....but ala cart allowed you to get made to order eggs, omelets and they had the best french toast, hands down, on the ship! The buffet/room service scrambled eggs were all 'eggs in a bag' scrambled eggs that were too wet and disgusting. I found them to be completely unpalatable. The cookies at cafe promenade, I always look forward to those.....especially the chocolate chip. This time, we loved the chocolate cookie and the coconut cooke (which i actually thought was an oatmeal cookie), but the chocolate chip cookies were horrible! They tasted like imitation vanilla and had a very fake appearance about them. I also was not impressed with the doughnuts/pastries on board. They all appeared to me to be what you would see at a continental breakfast at a best western or something. They were obviously taken out of a cellophane bag and not made fresh. With the pastry/dessert chefs on board, you would expect to have fresh baked, outstanding pastries. Many of the desserts on board were amazing....so it was a huge disappointment to not have fresh pastries. Ports: ST. MAARTEN: We had been to St Maarten twice before, so we planted ourselves in beach loungers and enjoyed a very relaxing beach day. We spent a great deal of time floating around in the water and just enjoying the serenity. We did very little light shopping. I'm a big fan of Alex and Ani bracelets, so I was thrilled to see they had a store in town and took the opportunity to pick up some special St Maarten pieces. SAN JUAN: We had been to san juan twice before, so we knew where to go. I really wanted to see and get some good shots of the umbrellas over Calle de la Fortaleza, so we went there straight away and I was able to get some fabulous shots with the street void of any people. We went to fort El Morro, paid our $7 each to tour the fort, which we had never done....it was amazing and we loved it. Best part is that $7 each gets you into both El Morro and Castillo San Cristóbal. We took the short walk over to San Cristóbal and toured it as well. since it was a short (too short in my opinion) time at that port we had a quick bite in san juan and it was time to board the ship again. LABADEE: first time at this port and we really enjoyed the resort feel. We secured beach loungers at Nellie's beach and made that our home base. We floated in the water a great deal there. We had a beach attendant that was very attentive to us (my husband tips well ;)) he came to let us know they were serving lunch, so we walked over pretty early into lunch service. They did a great job setting up the spread i felt, but the food just fell short on quality for us. After lunch we headed to our only excursion we booked, the dragons breath zip line. Due to the high winds, the weight limit was dropped from 275# to 200....unfortunately for my 205# husband, that made him ineligible to go. I'm deathly afraid of heights and didn't want to go without my husband, so they said they would refund us. We inquired if the winds died down could we still go, he said yes, just bring the other half of our ticket to go. From there we went to check out the shopping. I was really interested in the artist's village as I knew this is where the Haitian people would be to sell their items. Given how extremely poor they are, we wanted to be sure to spend our money with them and not the cruise line's store. Unfortunately, the local artisan's made that impossible. The aggressiveness they possessed and the harassment made it unbearable to shop their stands. They were pulling us from stand to stand.....when they tried to separate my husband and I, that is when I began to feel extremely uncomfortable and unsafe. We quickly exited that area and didn't return. I have since written to royal caribbean sharing my experience and hope they will address it. No one should be made to feel unsafe on resort property or harassed. Plus, the locals would do much better if they would just allow us to shop. We noticed after shopping the winds had died down and we went to check on the zip line...the weight restriction was raised to the 275 pounds, which allowed us to go. I was scared to death waiting on that platform for our turn and the initial release letting me fly freaked me out.....but I TOTALLY enjoyed the experience and would do it again in a heartbeat! I'm so proud of myself for overcoming my heights fear to do something so fun! While we had a great trip, relaxed, enjoyed each others company and disconnected from our daily lives....I think this will be our last cruise for a long time and most likely our last cruise with Royal Caribbean. The fundamentals of cruising have changed drastically since our first in 2000 and even our second in 2006....I just don't feel that I'm getting my money's worth anymore and would rather do land based vacations at upscale resorts where I can choose the quality of places I dine. Read Less
5 Helpful Votes
Sail Date: February 2019
Arrived in Ft. Lauderdale the night before the cruise. Stayed at the Hampton Inn in Pompano Beach. I was too lazy to walk to get 2 bottles of wine, nearest supermarket was about a mile away. Small but cozy gym, nice free breakfast. ... Read More
Arrived in Ft. Lauderdale the night before the cruise. Stayed at the Hampton Inn in Pompano Beach. I was too lazy to walk to get 2 bottles of wine, nearest supermarket was about a mile away. Small but cozy gym, nice free breakfast. Embarkation was smooth, granted in wasn't 10 quick minutes like some say but it was efficient. The long line moved fast and we were on the ship maybe 20 minutes after dropping our bag off with a very helpful attendant. First stop was to get a wow band. Worth the $5. Stopped by guest services to update credit cards on file. There were about ten people in line and the line was quick. At 1pm rooms were ready. The room was what I expected from numerous videos on youtube. The bathroom was smaller to me than it appeared on video. The bathroom had bar soap only so if you are like me and use a loofa bring your own bodywash. The bed was comfortable, closet space was more than adequate. The view from the room was okay. RCC list the room as a partially obstructed view. We had a slightly obstructed view of the aqua theater, an ocean view (so much so that we will book a boardwalk room again instead of ocean view) and the perfect spot for my wife to record me on the zipline. Props to I Ketut our cabin steward. He did a great job. One of our first stops was Vitality Spa. I was looking forward to getting the couples relaxation package for $150. The price went up to $199 once on board. We still considered it but passed once we took a tour of the relaxation area. I really think the sauna area is one of the weakest areas on the ship. The fitness area itself is nice. It has life fitness and hammer strength machines. I really didn't pay attention to the treadmills etc. The gym was packed on day 2 but had less and less people on following days. Hated the bathroom at the gym, I could not get the automatic door to shut and the next nearest bathroom was on the 5th floor. (granted I may have missed a bathroom but needed to go). The Vitality bar was good. I think the juices are much better than the smoothies. The carrot lemonade was my go to drink. Props to Ferdinand my mix master. First meal was at the Solarium, it was ok. We just wanted a snack before going to the mdr. We ate dinner there on day four. The steak was a little rough but the dinner has menu options and a buffet. Best lamb meatballs I ever had. The desserts were better there then at Windjammer. Ate dinner Grande mdr on the 4th floor. I was really disappointed. The shrimp cocktail I ordered had 4 (41-60 count) shrimp and the wait staff poured cocktail sauce on your plate. The ceasar salad was plain the meal was ok but was not what I expected for the "luxury meal". We tried the mdr on day 2 and was also disappointed. Next time I won't do the my time dining because it was really a boring experience. Also the other nights menus seemed more to my liking but it just wasn't worth the effort. Dinner was a more joyous occasion on Carnival. Izumi's was our dinner choice for day 3. Wonderful experience. This is what dinner on a cruise should be like. Day 4 was the Solarium I talked about above. Days 5 - 7 was Windjammer. The Caribbean themed night was awesome. The other nights it was just a good dinner with plenty of options. On day 7 we had breakfast in the mdr. That was the best breakfast on the ship, it is worth the lines to go there for breakfast. Windjammer was ok, Johnny Rockets for breakfast was weak. Lunch at Johnny Rockets was pretty good. Our Enrichment Activities included cupcake decorating and wine tasting. The wine tasting was great. Our host was knowledgable. I've been to about 20 wine tasting venues in my life but never with someone who had so much info. Best $17.70 I spent on the trip. The cupcake decorating class sucked. We were given some almond paste balls, some food coloring, frosting and a cupcake. We were directed on how to make a penguin character to stick on top of the cupcake, boring. I was expecting to learn how to decorate using frosting like the picture that described the class has. Worst $30 spent on the trip. Entertainment was great. I went to the aqua theater 3 times. The show was amazing. Grease was ok, my wife fell asleep during the show. I thought it was good. The comedy show was nice. I thought the lead act was better than the headliner. 1887 had great skaters and was entertaining. Columbus was just stupid. The jazz band was fantastic and I enjoyed one of the bands that played in Bolaros and in Dazzles for the last night of the cruise. The night clubs were ok. Guess at 57 yrs old the club scene is not for me but I danced my butt off anyway. The Hush party was better than the white party. I needed to make better entertainment choices on port days. We took a van around St Maarten. We stopped in a restaurant on the French side of the island for lunch. It was just ok. We walked around Puerto Rico and ate mufungo. It was ok. In Haiti we signed up for parasailing. It was cancelled due to weather but we were upgraded to zipline. That was fantastic. I really wanted to spend money in Haiti but the sales people were overbearing. Overall great trip, next up is Symphony Sept 2020. Read Less
3 Helpful Votes
Sail Date: February 2019
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. ... Read More
I chose this cruise mainly for the ship. We flew in the day before and stayed at Fairfield Inn and Suites. Hotel was fine. Embarkation and disembarkation went smoothly. Found the ship to be gorgeous. It rarely felt crowded. There is so much to do. Our room was very nice. We had a balcony on deck 10 near the fore elevators. I found the beds to be very comfortable. Muster was on of my least favorite things. It was in the jazz club and way too small for all the people. Only the people who got there very early got seats. Packed in like sardines. Being on the short side I couldn't see the screens and I found the video dumb and too long. Would rather just receive the important information and be dismissed. On to more positive things! Loved all the food. We had the three night dining package. Loved Wonderland! Food was interesting and tasty. My favorite was probably the cones with Wasabi on the bottom followed by crab then avocado and the desserts. Found Jamie's to be meh, nothing special except the desserts which were delicious, tiramisu and warm brownie with ice cream. Really liked 150 Central Park. Especially the bread, brown and crunchy on top with melted butter, truffle oil, and garlic drizzled over. I had booked Izumi ala carte in the cruise planner but they convinced me to purchase the hibachi and I am glad I did. It was the best hibachi I have ever had. The rice was delicious. I got the steak and lobster and they were perfect. The chef was very entertaining as well. We ate dinner in the MDR once and it was very good. One thing that I did notice is that several of the restaurants didn't seem to have enough help. Waiters literally running and service slow at times. Also 2 tops seemed not to be as much of a priority compared to large parties. I ate breakfast at the MDR once and was ignored until the head waiter noticed. Enjoyed breakfast at Mini Bites. Never crowded. Omelets made to order. Nice being able to see the ocean while eating. They have a nice lunch there also. Burgers, chili cheese fries, nachos. Got a breakfast sandwich from Park café and did not like it. Cold with American cheese that wasn't melted. However, loved the roast beef sandwiches later in the day. Enjoyed Mongolian wok at the Windjammer one evening. We did the sushi making class and it was a lot of fun. You make a lot of sushi but you can't take any with you so you have to eat it all there. I traveled with my 23 year old son and his favorite place at night was Dazzles. He loved the band there. He also enjoyed the jazz club. Mini golf was fun. My son did the ultimate abyss. I chickened out. He also enjoyed adult dodge ball. I went to see Grease and enjoyed it. I think my favorite port was St. Martin. I did a tour with Bernard's and had "Mailman" as tour guide. He was very entertaining and knowledgeable. He took us to a gorgeous uncrowded beach. Tour with ship at San Juan was fine. Labadee was nice but the vendors are still very pushy. I really enjoyed the speciality coffees at Cafe Prominade every morning and wish that they had them at more venues as it got pretty crowded. I had purchased the ultimate drink package and found it worked out well with all the coffee drinks and adult beverages. The fresh squeezed OJ was delicious and was $8 without the package. Also was able to try weird drinks and didn't feel that I had to finish them if I didn't like them. Bar service was rather uneven with like half the bartenders knowing how to make a certain cocktail and the other half not knowing what it was. Planters punch and Goombay smash are examples. Also the same drink being different depending on which bar you went to. Bar service slow sometimes. Really liked Central Park. Relaxing in the evening listening to guitar music. I met a lot of great people on board. People were very friendly and interesting to talk to. Most of the crew were very friendly as were all the waiters. I have had better room stewards. She was rather abrupt and didn't seem genuine when trying to be friendly. Room was kept up fine though. I had a great time and would not hesitate to book this cruise again. Read Less
5 Helpful Votes
Sail Date: January 2019
After 2 years of researching and saving up I decided on Harmony of the Seas. It had so many different options to satisfy my 9 year old daughter to my 35 year old fiance who is a big kid at heart. When I booked the cruise through Royal ... Read More
After 2 years of researching and saving up I decided on Harmony of the Seas. It had so many different options to satisfy my 9 year old daughter to my 35 year old fiance who is a big kid at heart. When I booked the cruise through Royal Caribbean, they strongly recommended I book our flights through Air to Seas. With all the research, almost everyone was saying to fly out a day early to make sure you make it to the ship before it sails. When booking through Air to Seas, I was reassured many times, that booking it this way, it would take the stress away. It didn't. It may seem excessive, but I called approx five times. Asking if they were certain we would make it on time. The flight that they booked us, had us arriving for 1:20pm. The last shuttle service left at 1:30pm. See my concerns? I told Air to Seas, that coming from Canada seems like to much of a risk flying the day of. Considering our unpredictable winter weather. I kept getting reassured, being reminded that booking your flight with Air to Sea guarantees you will make it. The day of, we flew out at 5:15 am. 2 hours to Toronto. Than, an hour lay over, which would land us at 1:20pm. When we got to Toronto. 1 hour was Not enough time. I literally had to yell in line, if someone would take 100$ US money to let us cut in line so we could make it to our flight on time. Just to find out, we would be waiting on a plane that needed to be fuelled up and de-iced. Putting us 2 hours behind. When I first called the emergency Air to Sea emergency line, the women said there was nothing she could do. I called an hour later and spoke to someone different who got in touch with the cruise line. I was so grateful. We rushed off the plane at 3:20pm. My fiance literally ran to find our luggage while I ran to find the Royal Caribbean rep. He gave 8 of us a choice. Since we only had 10mins to get to the port. The luggage was not taken off the plane in this short amount of time. Option 1. Stay behind, in a hotel and fly out to Jamaica and get to the ship than. Or Option 2. Go to the port, start checking in and the luggage would arrive possibly by 430pm or the next stop. Since Jamaica was day 4 of a 7 day cruise, we chose to rush to the Ship. We were guaranteed the luggage would get to us by the Royal Caribbean Rep. I asked so many times, I even recorded it since I was so anxious about leaving all of our luggage behind. Our summer clothes, our medications. We were on a fancy ship very underdressed. I had to cut my Jeans to make shorts and luckily my 9 year old had 2 pairs of sandals in her luggage, 2 sizes 2 small which of course cut my feet and caused infection. Because we were so underdressed, we weren't able to attend the entertainment. We kept being told our luggage would arrive in Jamaica. Day 4. I was only told on that day, because there were 70 suitcases, it was decided they would not fly any of the luggage because of no room. I don't want to place blame on the ship Harmony of the Seas, as it wasn't their fault. They gave the 3 of us 150$ credit to buy essentials on the ship. There are only 2 stores. That credit paid for 2 pairs of shorts and 1 tank top. By day 4 I was able to buy a swimsuit in Jamaica. Unfortunately, there were so many things we weren't able to experience because of not having the right clothing. For example, the Abyss, you need a t-shirt and longer shorts to avoid burns. The last night I had to settle the bill. I counted my money and I was short 940$ the Security came into the cabin and turned everything upside down, inside out to see if we were hiding the money. It was their procedure. Our safe didn't work properly. We had to get it fixed 3 times. After the first room clean, I had 2 brown envelopes with Cash. Devided, the bigger Bill's for shore excursions and the smaller Bill's for tipping in the other one. Since our days that we docked were spent rushing to pharmacies, looking for bathing suits ect... we didn't do any excursions. And because I was sick from not having my medications, and also in a bad mood, I tried to spend the least amount of money on the ship. Anyways, the first room clean, all my cash 3400$ was placed into one envelope. I quickly counted it, and 40$ was missing. Because of the situation, I thought I must of left the envelopes out, 40$ might have fallen out and he took a tip. I was just so grateful not everything was gone. Luckily, I had receipts for everything for insurance claims. When leaving Canada it was documented how much money I took with me. After the security was done searching the room and their questions, one of the Security came and found me at the smoking section and told me my story didn't make sense. Why didn't I report 40$ missing. If someone wanted to steal, they would have taken everything. I told her I don't know. I'm not blaming him. As, there were 3 different people who came in to fix the safe, and twice the toilet had to be fixed. Royal Caribbean is blaming West Jet for our terrible experience. But, I received false information from the people who booked our flights through Air To Seas. And the Royal Caribbean Rep for guarantee of our luggage making it to us. I really do not know how they can blame West Jet. I was convinced by a professional to book that flight. My sister works for West Jet. I could have gotten the flight tickets for super cheap, flown the day before, stayed in a hotel and still have saved so much money. They even charged me 45$ each (3 people) for Taxi services, while Royal Caribbean offers free shuttle service, which we ended up using. I could go on and on.. but I think if anyone actually reads this, they can learn from what happened to us. One more thing. I booked an inside balcony room over central park. Which had 3 beds. We got a small room, no balcony. 1 bed and one sofa that folded down to a bed. They were booked solid and couldn't fix that. I wasn't given back the difference. Read Less
2 Helpful Votes
Sail Date: January 2019
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. ... Read More
Check in: The check in on the cruise was not well organized- there were several lines with lots of staff not knowing what they were doing. We had to go to one area to get the kids bands for their muster station and this was chaos. The ship: Once we got onto the boat our room was already ready. The inside family cabin was great for our needs. It had a lot more room then I expected. We had a bed for myself and my husband, a seating area where we could watch tv and play and bunk beds for the kids that were curtained off. The ship itself was surprisingly not crowded in some areas and at some of the time, but had a number of flaws that led to crowded areas. The Windjammers was the worst as it was too small for the number of people on the boat and at number times they had to close it as there were too many people there. The elevators were also overly busy lots of times. There was an area on the upper deck you had to go through to get to windjammers that was the smoking area, which I think was a mistake. Also the Solarium (adult only area) was the only place to get kosher food, therefore it was often filled with kids as there were a number of Jewish families on board. The entertainment on board was very good. The big activities of surf simlulators, zip lining, ultimate abyass, and water slides were often not too busy so we got to do each of these things without waiting too long. The stage entertainment was very good. The water show did get canceled two times, but we got to see it and it was great. Overall the entertainers were well trained and sets/effects were good. The food on board was not the best we had on a cruise ship. We felt the food was better on Jewel of the Sea (maybe as they didn’t have to feed as many people)There were always good choices for food and no one complained about the food, it just wasn’t the best. Disembarkment: Disembarkment was not good. The lines were super long and it took a solid hour to get through. The lines were not organized. They stopped calling numbers of groups to leave the boat at one point and we had to go to an area that was displaying the numbers to find out which ones were being called. Overall I would say that the cruise ship was good but not the best I have been on. Disney is better, but you do get what you pay for. The ports of call: St. Marteen We overall enjoyed the catermarn shore excurision we did here. However, it did not start out great. Workers lined everyone up to get on the trip and it took them a long time to collect tickets, sign the waver, put bands on everyone and give a ticket to each person. This took a total of 45 minutes! This could have been done before hand and it started this trip on a bad note. However, after getting on the boat, we thought it would be packed, but it didn’t feel bad. Adam and I went snorkeling and were able to see a helicopter and fish as the guide coaxed fish out with food. We then went for a tour around and ended up on a nice beach. We saw lots of giant boats and we saw the planes landing. There was lots of drinks on this trip, but there was an issue with food. They were supposed to be feeding everyone sandwich lunches, but it turned out to be one very small sandwich each. This caused some problems given how much everyone on the boat was drinking. We also were able to get to the shopping area off of the boat. We had been to this area before, and we noted that this area is very much under construction and is not at the same level it was when we were last there before the hurricane. San Juan We spend the time in San Juan going to two fo the old forts We have been to San Juan before and we enjoyed this both times. We were able to walk from the boat to the old San Juan and the forts were not far away. We were lucky to be there on a day when the entrance to the forts were free. Everyone did enjoy forts. However, when we were walking to the second fort we were reminded of just how dangerous this area can be, which made me sad as it seemed safer the last time we were here. Labdee Overall this was my least favourite port. I found the beaches very busy with people everywhere. The lines for food on the Island was also long. What I found most troubling about Labdee was the desperation of the Hattian people working on the Island. Everywhere I went someone was trying to get my attention and asking for money. It made me uncomfortable. Fort Lauderdale After the cruise we spent one overnight in Fort Lauderdale. We spent the day on the water taxis exploring the area. It was interesting to see the mega boats on the water and the expensive masions. Spending one day in Fort Lauderdale was okay, but I think the family would find it boring spending more time there. We seemed to be the wrong demographics as most of the people were older adults and young partying adults. The hotel in Fort Lauderdale was again okay for one night, but was very rough around the edges. We stayed at the Hilton Marina. I liked that the hotel was right on the water. We could get the water taxi right from the hotel and we could walk around the marina and look at boats. They had a pool but it was too cold to try it. The room itself was old and in bad need of a remodel. The doors were creaky with paint pealing off and the bathroom appeared old . Read Less
2 Helpful Votes
Sail Date: January 2019
Dining rooms were wonderful oh, we had a nice restaurant crew, named Gener. In fact all of the crew were wonderful. The solarium area was horrible this time. I know they were having some special event and group but there was no ... Read More
Dining rooms were wonderful oh, we had a nice restaurant crew, named Gener. In fact all of the crew were wonderful. The solarium area was horrible this time. I know they were having some special event and group but there was no consideration for anyone but that group. You couldn't get in the hot tub anytime ....anywhere. There were kids running around all over screaming, the food area was just total complete disarray at the solarium. I spoke to a couple of crew members who were very politically correct but they were being run over also. The kids, these were not teens, they were little kids, took over the elevators you had to wait forever for an elevator as they ran and chased each other and kept the elevators busy. I was very disappointed in the way they let the kids take over. They've always been in a play care area I suppose but this time I guess this group felt their kids owned the ship. I do see that as they are adding more more kid-friendly items that these big ships are catering to the kids too. It may not sound like it but in the overall it was very nice Cruise but they need to get a handle on how kids are allowed to run free. Read Less
3 Helpful Votes
Sail Date: January 2019
There are 3 of us. Myself, my wife and her sister who is in a wheelchair. We had cabin 12170. Excellent cabin with lots of room for the wheelchair. I slept on the couch which was made into a single bed. It was surprisingly comfortable. ... Read More
There are 3 of us. Myself, my wife and her sister who is in a wheelchair. We had cabin 12170. Excellent cabin with lots of room for the wheelchair. I slept on the couch which was made into a single bed. It was surprisingly comfortable. Lots of room in the bathroom and shower was great for disabled. Harmony is a busy ship with over 6200 guests. We decided to have breakfast in the main dining room which was on the lower MDR every morning. Excellent breakfast. We choose the line to be served but we could still use the buffet. Great service. We did go up to the Windjammer Buffet to look around. It was crowded but manageable. Our Main Dining Room was The Silk on the top level. We had my time dining but where able to go at the same time to the same table and waiter every night. I liked the variety and the quality of the meals was exceptional. We did try the other "free" eateries (I liked the Hot Dogs!) Johnny Rockets was good. The Solarium Restaurant had Kosher Food for this cruise as there was a large Jewish group on board. I learned a great deal about Kosher Food on this cruise. We parked ourselves in the Solarium bottom level every day. The pool was just too busy for a wheelchair. Solarium was quiet and relaxing. Went ashore in St Maarten and walked to Great Bay Beach area. I pushed the chair and it was only about 15 minutes. Great Board Walk buy 5 ships where there so a vey crowded beach. Did not go ashore in San Juan. Labadie was good. We were able to use a beach wheelchair and although it was crowded we had no trouble getting three loungers in the shade. Debarkation was easy but crowded. we were going to a hotel after so a cab was actually easy to get. Harmony was a great cruise. We liked Grease and Columbus. The skating show was well done although I had trouble following the story line. The Fine Line water show was good but delayed twice. We watched it from the level at the Rock Climbing Wall. Great view. Miller Lite was $9.99 a can. I could not buy a package since everyone in the Cabin has to have one. Probably will not cruise on such a large ship again but was good experience. Read Less
2 Helpful Votes
Sail Date: January 2019
I am a Celebrity guy, but we wanted to give a try on the biggest boat around,,, experience checked, I will return to Celebrity/Holland/Princess. The cabin 8698, balcony seaside, 8 th floor, Good room, bathroom and balcony size, shower ... Read More
I am a Celebrity guy, but we wanted to give a try on the biggest boat around,,, experience checked, I will return to Celebrity/Holland/Princess. The cabin 8698, balcony seaside, 8 th floor, Good room, bathroom and balcony size, shower with glass door and good amount of water. BUT bad sewage smell coming from the drain all the time and poor soap/rinse/shampoo quality in fact only ONE soap mixture dispenser for the 3 stuff. Bad bedding quality compare to Princess/celebrity and HAL Bad sliding door quality that keep whistling even in small wind. Stained carpet, and no chance to take to walk barefoot. Food,,, the worse buffet on sea, everyday pack full, never got good bacon /hash brown/ sausage /omelet the whole week, the toast station is also not good, need some 2 to 3 passes to get the toast right . No omelet station to have fresh omelet made. The buffet is way to small, no place to eat outside around the buffet, so they always call us to leave the place for others. Last cruise was on the Koningsdam where the buffet is super quality and super clean where nobody touch the food, the food display on the Harmony can be a messy place many times,, the food tray come at many places in two rows so people work over the first tray to get the food in the back tray, food spilling over tray to tray, service spoon handle laying down in the food, definitely not hygienic. We had 4 specialty restaurants package to be on the safe side, all were good, Chop, Sushi, Wonderland and the 150 the least good of them. The main dinning room was just OK, but good at the 2 formals nites with lobsters tails on the second formal night.They offered us free 9 onces fillet mignon because of a mistake on there menu announcement on the on room TV, thanks to them. All shows were good, Grease and Columbus OK, but the skating show was very good and the aquatic show fantastic. Dont forget to reserve before the cruise. This boat is great for family, tons of activities, but it is not the type of cruise I like. I do not feel being on a boat, you feel disconnected with the sea. No place to eat and have the sea view. To much kids running everywhere, I mean everywhere. Good thing to have the large solarium kid free in front. Good size Gym area with plenty of equipment, never had to wait for a treadmill the whole week and I go there twice a day (almost) The staff look definitely tired, most of them were gentle, but to many were not. I go on the Ovation of the Seas in April 2019 from Sydney to Honolulu. I hope my second experience with RCL will be better that time, I did also buy a 5 specialty restaurants package for that cruise because I dont trust to much the main dinning room Read Less
4 Helpful Votes
Sail Date: January 2019
I chose this cruise, as I had been on the Oasis a few years ago and thought it was amazing. I didn't expect that RCL's quality of food and service would have been so disappointing. On the Harmony sailing we were on, we were ... Read More
I chose this cruise, as I had been on the Oasis a few years ago and thought it was amazing. I didn't expect that RCL's quality of food and service would have been so disappointing. On the Harmony sailing we were on, we were underwhelmed with the menu food choices and quality (food not always hot, undercooked fish and fatty meats) as well as the inconsistent service in the dining room. The 2 positive aspects of the ship, were the entertainment, which was terrific, and the junior suite we were in. It was more spacious than i expected. Our cabin was kept spotless, although the one and only time we laid eyes on our cabin steward was when we went looking for her because we had a problem. It was the 1st cruise I have ever been on, where the cabin steward didn't seek us out daily to ask if there was anything we needed.I gave a terrible rating on enrichment activities, because there weren't any. My next cruise will definitely not be with RCL. Read Less
3 Helpful Votes
Sail Date: January 2019
Cruise overall was excellent. We had 8 people in the 4 bedroom suite with the Royal genie service. I had sailed on oasis of the sea in 2017 in one of the aqua suites, also with the genie service. Comparing the two ships, largest difference ... Read More
Cruise overall was excellent. We had 8 people in the 4 bedroom suite with the Royal genie service. I had sailed on oasis of the sea in 2017 in one of the aqua suites, also with the genie service. Comparing the two ships, largest difference the shows are better on harmony vs oasis. Oasis had ice cream shop and harmony did not. The self serve ice cream on the Harmony was only opened from 11-5 and selection was vanilla and strawberry on one side and chocolate and strawberry on the other side. Machines did not work well and was always full of waste because of children. Because of the star class service, our check in was supposed to be expitated but when we arrived at the port, absolutely no one helped us find where we should check in and then when we finally were checked in and taken to wait for the genie in what was supposed to be a lounge with water etc, we were taken to some small seating area and the water station was being taken down at 11:30 am, when we sailed on the Oasis, we were met at the port, taken immediately on board to a large waiting area with refreshments. When Our genie Sabasition on Harmony met us he took us immediately to our room. He was always available and our room steward Bobby was excellent, one if not the best room steward we have had on any cruise. We were given a wrist strap because of star class, we were to wear it so the staff would know we were star class, although no one ever looked and we were always asked for our card. Not everyone on the ship follow the same rules, because some bars would give double shots for my husband’s drinks and some refused. There was a waiter in the suite lounge that was absolutely rude. You would ask something and he would tell you to stop and wait till he was ready to listen. Restaurants are about the same on both ships but the Italian restaurant on Harmony was much better and food was beyond good. Room service was good but no one could cook an egg correctly, over soft was over cooked everywhere. In the beginning orange juice was water down to the point it tasted like tang. Coffee was best from any cruise ship I have sailed on. There was always something to do on the ship because Royal Caribbean does it first class. Grease was good but not as good as Columbus the musical. The fine line was excellent. Comedy show for adults just ok, but the first female comedian was better that the second male comedian. He just went to the vulgarity and not really funny. The band that played on the promenade was excellent. Ice show was good, best part was the lighting show of the ice floor. Our port of calls were great, although San Juan could have been a little longer. Labadee was wonderful and excursion also excellent. I highly recommend the superman zip line, would have done it over and over if possible and I am a 60 year woman. The captain was great and personable. We were able to tour the bridge because of star class and also a cocktail party on the helipad was great. Wonderful views. My husband and I did a deep tissue bamboo massage and I will never do that again. No one did anything wrong but it was not enjoyable and the therapist was pushy on buying additional products. They need to change how they do photo package because I prepaid for all digital phots and still waiting to receive them. Today is Tuesday and we departed on Sunday. I have taken 6 carnival, 4 Disney, and 2 Royal Caribbean cruises and booked my third Royal Caribbean cruise on Symphony Of The Seas for 2021. Recommend Royal Caribbean to those who don’t want a million children on board. I do wish they would install escalators to relieve the elevator wait. Just install them instead of stairs. And to have at least one elevator for those with wheelchairs and one for strollers. Read Less
6 Helpful Votes
Sail Date: January 2019
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the ... Read More
We have previously been on the Oasis and Allure. We were excited to go on the Harmony. As expected, the Harmony is a gorgeous ship. I love the Oasis class ships, as they are easy to navigate and all the neighborhoods help to spread the people out on the ship and help make it feel uncrowded. The shows on this ship are absolutely top notch. Grease was, by far, the best show we've seen on a ship and so fun! Every single show on the ship is just amazing. The ports were great, too. Between the ship, shows and ports, this had the potential to be the best cruise we've ever gone on. But... We usually go this particular week because it's between school breaks in the U.S. so we've found it a good time to cruise when there isn't many kids. Except this year! We were told there were 1,500 kids on the ship!!! That was way too many! Children were everywhere, even where they shouldn't be (solarium, bars and hot tubs). From what I understand, RC was offering a "kids are free" promotion that might have been the reason why it was so inundated with little kids. There was a Jewish holiday that week so there were certain things done that week to cater to the Jewish passengers (changing the Solarium Bistro to a kosher restaurant, for instance). It seems like it would have been better to set up the kosher restaurant away from the Solarium, since that brought kids into that area. Most of the other passengers on the ship were from Brazil. You can tell that customs are different there, as the entire time people (especially children) were cutting in lines and behaving in a way that most Americans would consider rude. We alternate between Royal Caribbean (because their ships are just magnificent) and Carnival (which really are a bit more fun). Whenever we go on Carnival, I find people turn their nose up about it and want to make comments about the kids or lower class of people on the ships. I can honestly say that this was the worst experience I've ever had as far as fellow passengers on any ship. Hot tubs were full of toddlers in swim diapers, leaving no room for adults. Some families had to be told over and over again that they couldn't have their kids in the Solarium. Kids were constantly cutting lines. I was kicked hard in the back in the pool by a bigger kid who didn't even take the time to apologize. Another thing we saw on this ship that we haven't seen before was 2-3 small dogs. Sorry, but a miniature poodle or a yorkie is not a real service dog and have no place on a ship! A couple we met in the hot tub (which we could only get in at night when people finally got their toddlers out of there) told us that one of the dogs was left in the cabin all day while the lady who brought it was on an island and it barked non-stop, causing them to avoid going to their room at all. In summary, I can only say that the Harmony of the Seas is a fabulous ship. It's a marvel on the sea. If RC continues on this quest to fill the ship with as many kids as possible, though, they're not going to remain our first choice. We get very little time off work and choose a cruise to relax. When you can't go into a pool without getting splashed and kicked, can't get into a hot tub during the day due to it being full of kids with floaties on their arms and swim diapers on and can't even escape to the Solarium without waiting for kids to be served sodas at the bar before you, it really deters from the relaxing trip we had hoped for. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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