4 Helpful Votes
Sail Date: April 2019
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an ... Read More
We chose this cruise because we wanted to check out the ship. We always purchase the drink package and three dinner specialty dining package. With those packages, our cruise is paid in full minus gratuities. We always leave an additional tip when visiting the specialty restaurants because service is top notch. This cruise we didn't enjoy the food at Jaime's but the service was great. We had a terribly meal at Chop's, which was a first for us, but they had us back for free on another night and the food was terrific. For reference, we have been on over 10 RC cruises and have never had a bad meal at Chop's. We were a group of four and sides were forgotten, steaks were all cooked incorrectly, shrimp was overdone and tasted like rubber and the sides we did receive were cold. They made it right and I am happy they did because we'll continue to eat at Chop's. RC, PLEASE play some music in the Solarium....for goodness sake, there are no kids so you can go all in and, instead, there is NO music. It sucks! Also, PLEASE do something about your pizza. It's terrible and since it is the only late night food available other than room service, it impacts us party cruisers greatly! Do go to the Vitality Spa and enjoy the smoothies and juices. I didn't care for the smoothie I got there but the juices were incredible. I started every day with one! Breakfasts are pretty bad on this ship too but the Windjammer staff was great and I always found someone to bring me a mimosa. My favorite breakfast on the ship was a pineapple, strawberry, cucumber and mint juice and a mimosa (while my husband had weird eggs). Must check out the tutti salad lunch on sea days in the main dining room...only runs from 11:45-1:15. They have the best desserts and buffet on the ship. They always had a flavorful curry and the caramel cake is to DIE for! Flan was good here too. No pool in the Solarium on this ship, a little disappointing and no music, as stated earlier. Loved the casino on this ship....the bartenders and the drink runners are all fantastic. Won bucks on the slots and tables here, which is always fun. The red party and white party were just okay. Karaoke is fun and the band Temperatures at Dazzles was fantastic!! Our favorite bars were Rising Tide and Trellis (went here every day for a before dinner drink). Oh, the specialty dining 150 was GREAT!!! That was my favorite specialty dining spot. The grey goose martini, bread, entree were the best. The fried cheesecake was off but not terrible. Give Harmony a shot! We all had a great time. Read Less
4 Helpful Votes
Sail Date: April 2019
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the ... Read More
This was our first cruise, no idea what to expect but oh boy, we were not disappointed! We are a family of four (10 year old daughter and 13 year old son) and this was the best holiday we’ve ever had. We arrived in Fort Lauderdale the night before after the million year journey from Australia. We stayed at the Rhodeway Inn which was basic but I highly recommend. The Rhodeway offered transport right to the door of the Royal Caribbean terminal and we on the ship in less than 30 minutes. Not that we knew we were on a ship... this thing is massive!! I could honestly not cover everything it has to offer in one review but the highlights for us were: - Food. Variety, quantity, quality, just everything about it was 10/10. - Drinks. We originally didn’t purchase the package but once on board they had “buy one get 50% off the second”! This proved to be awesome value as we were easily drinking over 10 cocktails a day! The drinks were incredible and available everywhere, I especially loved the Bionic Bar! - Kids/Teen Club. We hardy saw our son. He would hang out at the teen club most the time and wouldn’t be back til 1am. He stayed out later than us!! He said it was the best time of his life and was quite upset once it was over as he had made so many friend. Our daughter was able to sign herself in and out of kids club at will but preferred being at the pools and slides. - Entertainment. There was always something going on and a surprise around every corner, from the pool games to the piano player that would pop up in the elevator! The atmosphere everywhere was so fun and the positive vibe of the ship is just incredible. I wish I could live here! Ports: Haiti - we chilled at the beach with a view of Harmony in the background. Our drinks from our drink package were included here and lunch was to die for! Jamaica - we did a trolley tour of the local area which we arranged in the port itself, $20pp and fantastic value. Souvenirs out of the port are so much cheaper. Mexico - We arranged our own excursion to Mr Sancho’s all inclusive resort. $55pp with all you can eat and drink. Can’t rate this place highly enough, definitely consider it! Side notes: Internet is super fast and reliable everywhere on the ship. Each and every staff member we encountered was perfection. Wonderland is a must do. Make show reservations early online so you don’t miss out! Grease was fantastic! Despite this being a 7 day cruise, I feel like we barely touched the surface of what this floating city has to offer and could have easily stayed twice as long. We are planning to make the long journey back in a couple of years for my husbands 40th. The kids are already on the countdown! Read Less
2 Helpful Votes
Sail Date: April 2019
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and ... Read More
Just completed my ninth cruise overall and my first as a solo cruiser. Was very disappointed at the solo gathering. No one showed up the first gathering. At the the first solo and and single lunch two other people showed up (Roy and Sara). Sara was delightful. Never say Roy again. This Asthmatic hated the smoking in the Casino. This is a problem across all Cruise Lines (except Disney (no Casino)). Royal Caribbean is a more laid back atmosphere that Holland America. I believe they are trying to compete with Carnival. The food (in the main dining room) and entertainment is on par with Carnival. If you can afford it, I recommend that you buy the Key package (to get reserved seating section at the shows and the Speciality Dining package. Recommended Shows: The Fine Line (Aqua Show) Headliners: Revoiced Columbus the Musical Was turned off by the hard sell tactics after my massage. Not going to book spa treatments anymore on any future cruises, The beverage packages were a nice feature on Royal Caribbean, I would have liked to have had that on other cruise lines. Bottom Line: If you want a ver casual cruising environment, Royal Caribbean is recommended. If you're looking for something a little more elegant, try a different Cruise Line. Read Less
2 Helpful Votes
Sail Date: March 2019
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony ... Read More
What a great ship, this was our second time on Harmony and she continues to impress. This time around we opted for the 9 night itinerary and I don't know how we can ever go back to a 7 night cruise. One of the reasons Harmony continues to impress is the staff, the ship is great don't get me wrong but the staff from Captain Johnny, Mark the cruise director to our cabin steward and everyone else was great. We stayed in a Grand Suite which was perfect for three people, plenty of storage space and lots of room in the cabin. One of the perks of being in a suite was that we get access to Coastal Kitchen which was fantastic, Aysun the manager and the entire staff was very helpful and extremely friendly, the food was great, quite a few steps up from the dining room. We also dined at Park 150, Chop's and Jaime's which were fantastic as well, absolutely no complaints about the dining. The only entertainment we watched was the aqua-theater, comedian and the magician and all were great. We didn't attend Grease because we have seen it before and I find it to be to long of a show. The night life on the ship was okay but the nightclub almost never opened before 11pm and by the time it did open it wasn't very lively. On this 9 night itinerary we went to Nassau, St. Thomas, St Maarten, San Juan and Labadee. Nassau is nothing special, you can walk the downtown in an hour, and Atlantis is extremely overpriced, $200 to enjoy the water park is a bit steep. In St. Thomas we walked the downtown on our own which is always nice but you can see that not all of the stores have reopened after the hurricane. In St. Maarten we decided to book an excursion to Maho beach so we can watch the planes fly overhead, this is my only complaint about the entire cruise, the tour was advertised as being 4 1/2 from the time you leave the pier until they drop you back off at the ship. The entire excursion took us 6 1/2 hour leaving us no time to see anything else in St Maarten which happens to be my favorite of all the ports. The two extra hours were due to lots of traffic and our tour operator not being in any rush to get back. Maho Beach, the beach itself was overly crowded making it almost impossible to navigate around so we decided to grab a table at the restaurant to enjoy some drinks and watch the planes until we were rudely told that if we were not eating we could not sit at a table, we took a look at the menu and everything was extremely overpriced so we went to the outdoor bar instead, again at the bar everything was overpriced 2 mojitos and a pina colada was $30.00 and it didn't contain much alcohol, the entire experience felt like I was in a tourist trap. In San Juan we booked a city tour with a stop at the mall, the city tour was great, we learned a lot about Puerto Rico's vast history the stop at the mall was nothing special but I definitely recommend a city tour. We also walked around Old San Juan which is beautiful. In Labadee we kept it simple and spent the day at the beach, Barefoot Beach which is only for suite guest was beautiful, not crowded with plenty of chairs, access to the beach, its own bar, buffet and restrooms so we had no need to leave. The ship overall was great, we had no complaints about the ship, the service and the crew. One thing that continues to bother me though is the drink package policies enacted by RCCL. For those that don't know, if you plan on purchasing a drink package everyone in your cabin must purchase one as well, whether it be an alcohol package or soda package. I know the cruise line is trying to prevent people from abusing the package but when you book a suite you have access to The Suite Lounge and Coastal Kitchen were drinks are already provided so it seems a bit redundant to make everyone purchase the package if you're in a suite. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's ... Read More
We chose to sail on the Harmony of the Seas because we had not been on Royal since 2011, when we sailed on the Monarch of the Seas. We were tired of going on Carnival over and over again and we needed something different. That's exactly what we got on the Harmony. This was hands down the best cruise I have ever been on. The ship was absolutely stunning. If you have not been on an Oasis class cruise ship, you should really consider making it your next cruise. The Harmony stood out in so many ways... The staff on board were amazing. Much better than what I have experienced with Carnival and Norwegian. Our room steward would clean two times a day, every single day. He also never had a problem with stopping what he was doing so he could have a conversation with you about your day ashore or about the ship. The next big thing that stood out to me was the room. The cabin on board the Harmony was noticeably bigger than on other cruise ships that I had been on. It was tastefully decorated. There was tons and tons of storage. It was perfect. We stayed in a standard balcony room (ocean facing). The food. The Harmony of the Seas had some of the best food I have ever had, period. The food was absolutely amazing. From the buffet, to the dining room, to the specialty restaurants. All of it was perfect. Regarding the specialty dining... we went to Chops and Wonderland on the ship. Wonderland was fantastic. Our server, Elton... was one of the best crew members that we had the pleasure of meeting on the ship. The food was presented in really neat ways, it was all really good. Overall a great experience. The embarkation process for the Harmony of the Seas in Port Everglades was amazing. We arrived at the cruise terminal at 11:15 and we were on the ship at 11:30... no lie it took only fifteen minutes to give our bags to the porters, check in, get our pictures taken and walk right onto the ship. The entertainment on the Harmony was really good. We only decided to see a couple of shows. But the one that really stood out to me was "The Fine Line" aqua theater show on the back of the ship. The things they were doing was absolutely outstanding. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. ... Read More
We chose this ship because it was a newer ship and the fantastic reviews. Embarking was quick & easy. Unfortunately the only time of year we are able to go is Spring Break, we expected a lot of families and children on board. What we didn't expect was parents allowing their children to run wild all over the ship day and night. Children were allow to run through the Casino while it was opened. Waiting for an elevator one night at 9:30pm there was a group of boys playing catch in front of the elevators, staff members walked by and said nothing. The pools were very small and could not accommodate the passengers. If you wanted to sit by the pools like a can of sardines in the chairs you had to save your chair early in the morning. The adult only area allowed anyone over the age of 16. By the end of the week the pool decks were disgusting, we were tripping over glasses and stepping on straws. The only smoking area on the ship was on the pool deck which was never cleaned during the day, ashtrays were seldom emptied. Food was minimal not like Royal use to be. The dinner menu in the main dining rooms were the same the entire week expect for 1 different entrée nightly. (The flakey crusted fish was hard as a rock). I would recommend spending the extra for the specialty restaurants, well worth the money. Our cabin steward was very friendly. As for other staff members we had a hard time understanding them, as well as them understanding us. Royals private island Labadee Haiti was a money pit, anything you wanted to do cost extra, renting a water raft to float was $25 for the day, Zip Lining was $135.00, a Roller Coaster ride was $26, the only free thing to do on the island was sit on a beach chair or eat. Read Less
10 Helpful Votes
Sail Date: March 2019
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt ... Read More
Harmony of the Seas is HUGE - and has something for everyone! We are an active family of 5 (with 3 teenagers) and all really enjoyed our cruise. We scored a 9-day itinerary instead of the usual 7 days, and loved the extra ports plus felt like we had time to relax and enjoy the ship. Embarkation - we flew into Ft. Lauderdale the night before, the airport / hotels / cruise port are very close and easy to get to. Boarding the ship was quick and easy thanks to completing info online in advance, and then picking up SeaPass cards at our staterooms after boarding. Disembarking was also smooth and easy. Ship Activities - So much to do! We enjoyed the zip line, flow rider, rock climbing wall, water slides, Abyss slide and did the Escape Room just to name a few. Fitness center is excellent. Teen Activities - they have a separate Cruise Compass with teen activities, broken down by 12-14 and 15-17 age brackets. My son especially enjoyed the sports court with teen basketball, etc and the flow rider. The kids have a nice "living room" area to hang out with ping pong, the Mini Bites restaurant, and stuff for them to do. Entertainment - We enjoyed all the shows. Grease was great, Columbus was a little wacky (had tap dancing sharks!) but fun; we loved the ice skating show and the Aqua Theater Fine Line show. All of the entertainers were extremely talented and did a great job. Reserve shows online as early as you can - the reservations fill up and some (Aqua shows) have long lines of people without reservations waiting. If the seas are rough the Aqua show will cancel and reschedule. Main Dining Room - we really enjoy the MDR, we ate there every night. It had something for all of our different tastes (including our kids), and if we didn't care for something we just got a different item instead. Waitstaff was great about making sure we enjoyed the food, and gave excellent service. Breakfast buffet in MDR was also great. Windjammer - crowded and hard to find an open table, but lots of food choices and we liked the food. It's shaped like a long narrow "U" shape, and it's really hard to find a family member if they are already sitting somewhere. VOOM internet - the ship is so big we paid the $ to get internet for all of us & texted A LOT to touch base when we wanted to find each other. Even when searching for each other in the Windjammer. Internet was very good. Watch for pre-cruise discounts on VOOM internet in Cruise Planner in advance, you can get a 4-device package (4 people can use) for a good discount. Since we had 5 of us, I booked a Deluxe Beverage with VOOM package for myself to get the 5th internet connection. Deluxe Beverage Pkg - I thought it was worthwhile for me. I got a couple hazelnut latte's each morning in Cafe Promenade, and soda in the afternoons. Every time I went to the bar I got a water bottle and stockpiled in my room fridge so I always had a cold bottle - very convenient. Afternoon frozen drinks by the pool, wine with dinner, a drink at a show or bar in the evening - it's pretty easy for them to add up. Every time I got a drink I also got a water or soda so I didn't load up on too much alcohol and I never had a problem with drinking too much but I felt like I got my money's worth. Pkg works on Labadee too. Consider what other "paid" drinks you would get (vitamin water in the spa, fresh squeezed OJ at breakfast, soda, coffee, bottled water) and add that to alcoholic drinks when deciding if it's worthwhile. Plus once or twice I got drinks I didn't like so I left them behind and got something else. Shore Excursions - We booked through Royal Caribbean for 3 of the ports. Nassau - Balmoral Island beach break - rode ferry to the island which had a really nice beach and 2 pools. It rained on us, but would have been great and relaxing if the weather had cooperated. St Thomas - fantastic! Did the Fast Cat catamaran snorkel and beach break excursion - loved it. Great crew. Clean safe friendly port area. St. Maarten - awesome! My guys did Loterie Farm Zipline Excursion - very active & included ropes course / climbing. They had a great time. My daughter & I did the horseback riding excursion at Lucky Stables, trail riding and rode horses into the ocean. It was great - horses were well cared for, our guide was great, we really enjoyed it. We walked from the cruise port to the town area with shops and restaurants along a beach. Nice and easy to get around. Still some hurricane damage. San Juan - we explored on our own; toured San Cristobal fort ($7 each) - lots to see, we really enjoyed it. Could have gone to El Morro fort with our tickets as well, but we skipped that one and did some sight seeing in Old San Juan. "Umbrella" street was neat to see. We bought some souvenirs and stopped in a cafe for a snack. Everything was easy walking distance from ship. Labadee - great beach day!! Went to Columbus Cove beach (the farthest) it had nice sand and calm water for floating around and relaxing. We took our own inflatable floaties. BBQ lunch was good. Lunch, a bar, and bathrooms were all close and nice. Loved Labadee. Cruise Critic Meet & Mingle - it was fun! There were prizes and giveaways. We had a large group. They had coffee & breakfast there - if I had realized that I would have gotten there earlier and skipped the long coffee line at Cafe Promenade. I wish there had been a little more "mingling" afterwards, but a big group had pre-planned a casino outing right after the Meet & Mingle, so most headed out. It was really nice connecting online in the Roll Call forum before the cruise; the ship is so big I wish I had run into the people we met more often but that's the downfall of a huge ship. We didn't see some of our "new friends" again for the last half of the week. I hope my review is helpful! I read tons of reviews, articles and blogs before our cruise and really appreciated the info when I was planning. Read Less
1 Helpful Vote
Sail Date: March 2019
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I ... Read More
Firstly I just want to say how good the service was at every restaurant especially at the main dining hall. We ordered kosher food every and within minutes the food arrived. And every meal was so delicious. The ship was so big I could've been on it for another year there were so many things I didn't get to do that looked like so much fun. There was entertainment every night whether it was an aqua show or in the theatre. The activities went on all day and I never stoped for a minute. I played basketball every day for at least 4 hours went surfing multiple times and did the watersides. There was also mini golf which was the best I played so much. The excursions were amazing whether is it was sitting at the beach in Haiti for 5 hours with a beer going horse back riding in Jamaica or even walking around the city in Cozumel. I just wanted mention again how good the service was and I would go back anytime. My children said that they'd go back anytime and that it was the best cruise ever and I agree with them. Read Less
5 Helpful Votes
Sail Date: March 2019
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my ... Read More
First of all sorry for the bad english :-) 3 years ago i got cruising on Oasis of the Seas and i was so well impressed that i decided to sail on another Oasis Class ship. We were 6 women (around 50 yo) from Rome, Italy. It was my 4th cruise with RCI, and 1st for my friends. I could find some differences from Oasis of the seas, more kids on the Harmony maybe caused by the introduction of the Abyss and waterslides, so you couldn't find sometime a place where to be quiet except for the solarium area that is adult only but has not a pool. The many whirlpools were to much hot than on the other ship. The internet voom connection went lost many times and for more than 1 day it didn't work. I noticed there were less people working on the ship, difference underlined in the main dining room where was missing the excellent service i found on the Radiance and then Brilliance of the seas. We arrived at the terminal in Port Everglades from Miami around 11 am and in about a hour we were on the ship. They were well organized and all went quick. My friends were excited entering in the ship from the Promenade at deck 5, they didn't know exactly what to expect. And i was happy to look at their faces. The first day on the ship was more crowded than the others 'cause people had to organize and chose their loved place to stay. We had chosen traditional time at 8.00 pm in the American Icon grill to have always same service and the same table. The food at the main dining was good but not excellent, a few small in choices. The service was good but i think under exstimated for the many people having dinner. For breakfast we went to windjammer and solarium 'cause we wanted to have a seat in the adult pool and the closer place where to eat staying away a short time were these two. (you can't go away rounding on the ship leaving your pool seat reserved) I think that if your group is numerous the windjammer is the best place where to have lunch or breakfast because you can find many different choices. I also loved to go at Park cafè in the fascinating Central Park, so quiet and beautiful surrounded by many plants. We tried the different activity the Abyss, the rock climbing wall, the mini golf, the zipline and we had fun. The shows were great and we loved first of all the Aqua Fine Line, then the show in the studio B, Grease, Columbus.... We had 3 interior cabins and even if they are without window they are comfortable, with the needed space to stay. The cabin attendant also was great. About ports of call, we booked a couple of excursions with Royal on Labadee. The port was a big village well organized even if too much crowded for having lunch. When in Falmouth we reserved a private car with a guide, we went first to Blue Hole (we planned to go to the Dunn's Falls but too crowded) and it was a good choice, then the driver brought us to a market and finally in a public quiet beach to stay laying at the sun and having a swim. In Cozumel, that we liked really deeply, we had friends waiting with their cars and we went to Punta Sur, beautiful place, and then in a private beach. Cozumel has the best sea where to see and swim with fishes. At the end of all i can say that it has been a great cruising time on an amazing Royal ship, and we are already ready to book our next cruise on the same Oasis Class. Read Less
2 Helpful Votes
Sail Date: March 2019
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main ... Read More
This ship was great, since we are now doing the suite life, the suite lounge and staff were great, from the time we got on till we got off. I would recommend this cruise to anyone. We had the dining plan so only ate once in the main dinning room. The food was great at every venue. Found our new favorite restaurant was Wonderfand. The food was both fun and amazing. The wemsical and happy attitude of the staff was great. Even though we had a group of 5 thus having a odd number of people at the tabl. Food at the coastal kitchen was both well presented and tasted outstanding. Told the family that they had to try something different that they had not eaten before with every meal. While at Labadee we had a Cabana on barefoot beach, this was. One of the best days on the trip. Best no paperwork when disembarking. With luggage valet we were off the sip in less than 5 minutes. Read Less
2 Helpful Votes
Sail Date: March 2019
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take ... Read More
Always heard from earlier cruisers that once you go cruising, you can't go back to your beloved "all-inclusive destinations" and now I know why. Only thing that I can't stress enough is always, always and always take a direct flight no matter the cost. Even though I had planned well,our connection was delayed 8 times ( not a typo ) before it really took off. Never again AA. Speciality restaurants may not be worth extra. Great work was accomplished by the cruise crew. Tired but always smiling and welcoming. Cabin size was not humongous but good enough to have 2 catch asleep after a long tiring / relaxing day. Different dining options made us gain weight. I only wish that port and shore excursions were little longer. Dun's river experience in Jamaica is just breathtaking and a MUST DO. We did all excursions on our own and don't regret saving quite a bit. Read Less
3 Helpful Votes
Sail Date: March 2019
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we ... Read More
We planned this vacation around visiting family in Florida and were so excited to cruise with Royal Caribbean again after many years. The ship was large, fun and the staff was very professional. Since it had been many years since we cruised with RCCL we didn't know what to expect. The food in the main dining room was better than we had read in cruise critic reviews. We enjoyed Chopped Grill and the lunch salads/sandwiches at Park cafe for lunch. We are adults (60) and tried the Abyss slide, zip line, flow rider and enjoyed the entertainment. wish there were more adult activities like a cooking class, ship kitchen tour, book discussion (tell passengers title selected for each month, retirement skills Our biggest complaints were the ship staff DID NOT make people wash nor purell before entering the dining rooms and at the eating establishments (despite all the signage and videos). We were fastidious about cleanliness and abstained from buffets but on the second formal night (after my husband ate the lobster dinner) he and I both felt very sick. We were up sick all night and we had to go to the medical compound on deck 2, which was 2 hours backlogged with other sick patients. While I was feeling a bit better by the time we got to see a doctor (3 hours) my husband required intravenous fluids and meds, requiring quarantine status of our cabin. neither of us could eat much and we missed the Labadee port, as that was our quarantine day. That night when we went into the main dining room purell use was mandatory (thank goodness) as the virus was spreading quickly. RCCL offered us a credit only for my husband for one day, which we feel was insufficient and our cruise was negatively impacted as we could not eat nor drink much. our other issue was the "nickel and diming" through the cruise. We felt the cruise was a sales event at every turn. I would prefer to pay more and not have to be constantly up-sold. also, often we could not participate in nightly activities as the venue choice was too small and so many people were turned away, i.e. Karaoke (held in ON Air) no seats and dangerously crowded. BINGO - i tried twice and could not participate as again it was held in ON AIR and no seats or even standing room. Why not use overall, we enjoyed the ship Read Less
3 Helpful Votes
Sail Date: March 2019
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere ... Read More
After experiencing the Diamond Club on Allure of the Seas, high above and looking out over the beautiful ship and the ocean, the Diamond Club in a closet atmosphere (deck 4) on Harmony of the Seas was very disappointing. Poor atmosphere and same set up on Symphony of the Seas. They do virtual balconies so they should at least do the virtual views in the enclosed Diamond Clubs. Everything else on the ship was perfect. The food, service, cleanliness, entertainment, activities were all excellent. The show "Columbus" was wonderful. I saw it twice. The ice and aqua shows are great. If you don't have a reservation, they still could usually get you seats by waiting 10 minutes before showtime. The entertainment (music & dancing) and parades in the Promenade are big fun! The Cruise Director, Ricky, was amazing. He is so talented! We were so impressed with his Caribbean dancing! Read Less
3 Helpful Votes
Sail Date: March 2019
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 ... Read More
I have never gone on a ship this big and in fact when the Freedom of the Seas first came out I sailed on it and did not like it as I thought it was too big. That being said, I absolutely LOVED Harmony of the Seas. While it may hold 6,000 plus guests it did not feel crowded at all! The pool area was usually busy in the day but the Solarium for adults only was always quiet and uncrowded. The shows were fantastic, especially the water diving show and the ice show. I did not do any specialty dining but the Park Café for lunch and the Solarium Bistro for Breakfast has great selections and good tasting foods. The Boardwalk Hot Dog area had the best hot dogs and it tasted just like I was at he boardwalk! We had great service from our waiter Mohamed and Assistant Waiter Chondra. Both were very attentive to our needs and made sure everything was perfect for us. Overall, their seems to be less choice in meals from the menu now than in previous cruises and some meals were repeated during the week. I guess if you really liked that meal you could have it twice. The first night though I had a hard time as none of the items appealed to me so I went out of my box and tried the baked polenta with Feta Cheese. It was delicious!!! If I could make any changes to the ship it would be to have a little more variety and selection for dinners every day, We did the Eastern Caribbean with stops in St. Maarten, San Juan and Labadee. San Juan was a very short stop from 9 am until about 2 pm. We did not do excursions as we have been at these stops before so we just walked around on our own at all three. We had a Balcony room on the 9th floor in the middle of the ship so it was easy to get from one end to the other depending on where we had to go. Embarkation and debarkation were very smooth. We were on the ship in less than 20 minutes of getting into the check in area. Leaving the ship took a little longer as they only had a few Customs officers working that everyone had to go through but finding our luggage was very easy. Overall, I would go on Harmony of the Seas again in a heart beat! I loved the ship and the crew. Now if they could just add some more variety to the dinner menu in the Main Dining room. Read Less
1 Helpful Vote
Sail Date: March 2019
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that ... Read More
I traveled with my wife March 1st. . We had an amazing time. Got to and on the boat with absolutely no issues. T he boat was full and loaded families with kids. Later I was told it was still spring break not aware of that it booking time but it Didn’t matter we were able to escape to the solarium where we spent our days, The reality is though the the pool area was overrun with children. This is kind of a vibe killer but again, the Solarium saved the day. We love the boat and the layout. We were never bored and always kept busy We both work out and use the track and gym and both were phenomenal. The food is cruise food. Remember you’re going on a moderately priced cruise not the queen Elizabeth. If you understand this and look for good food options you will be more then satisfied. The windjammer is a bid crowded at most times try the solarium bistro or some other options for lunch. We always have a balcony this time we just got a large window it was more than fine for us and we saved a lot of money. The evening entertainment and shows ware spectacular I work on Broadway in New York City they were comparable to shows seen there- some even better. Saint Martin, Labadie, and San Juan Nice island stops we didn’t need to do excursions and had a great time anyway. We did a self disembarkation took our luggage off of the boat ourselves And we’re at the airport in minutes. Personally I'd only go on this cruise again if we had kids coming along but that does not mean without them you could not have a ball. BTW the casino is awesome, albeit there is a smokey smell. All of the service was great !!!!! Enjoy. Read Less
2 Helpful Votes
Sail Date: March 2019
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: ... Read More
My mom and I went on this cruise because we wanted to try out one of the big ships, and we have to say we loved it! The way the ship is broken into neighborhoods it never felt crowded. Overall fun vacation! Embarkation and debarkation: Very smooth. We're used to other cruise lines guiding you to certain locations upon getting on the ship, but it was a free for all, figure it out yourself situation. Our room steward had to track my bag down for me around 8PM which made me very nervous, but he found it. My mom paid extra to have the cruise line check the bag into the airport for her which was very convenient at the end of the cruise. Dining: I've never been so disappointed in a main dining room on a ship before. Food was awful and the menu was so repetitive. At dinner, only about 2 or 3 appetizers and entrees changed each day. You shouldn't have to pay extra to get good food on a cruise, but on this ship it seems you have to. We actually joked that we had never eaten in the buffet as much as we did on this cruise, but the food was better in the buffet then the MDR. I'm gluten free and my waiter did not hand me the menu before each night. I also could not get the roast beef sandwich made gluten free in the Park Cafe. No gluten free muffins or pastries for breakfast. However, Chops Grille was very good for lunch, though I did get an upset stomach after. And Johnny Rockets made me a gluten free burger, fries, and shake. The best service we had at any restaurant was at Johnny Rockets and it was one of my favorite meals. Entertainment and Activities: There is literally always something to do on this ship. Grease was good and Columbus the musical was hilarious. Water show and ice skating shows were good but had no idea what was going on in either. I went on the Abyss slide the first day because there was no line; definitely try it. All 3 waterslides were fun too although lines could get long. The adult area on the pool deck was nice but not a lot of shade was to be found some days. Other activities like mini gulf, trivia (we won three times), zipline and the game shows were lots of fun. Didn't try out the spa or gym. Service: Our room steward was amazing! He always took time to talk with us and ask us how our day was going. Ports: At St. Maarten we did a beach day shore excursion which included lunch. Well run and beautiful beach. In Labadee we rented a beach cabana and it was well worth the money. Great BBQ too! San Juan was a rainforest excursion with a swim in a river! Read Less
5 Helpful Votes
Sail Date: March 2019
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought ... Read More
I have cruised many times on many different lines and was skeptical of taking this large ship with so many people. My grandsons ages 11 and 6 have a spring break from their school so we try to schedule different family trips. I thought what a fun vacation for the boys and they would be fascinated with the size of this ship. They thought the Disney Fantasy was big but nothing compared to Harmony. I was so pleasantly pleased of our experience on this ship. From embarkation, cleanliness of the areas, the wonderful staff, and the cabins, we were impressed. I would say the first full day the areas were busy but as the week went on you could find areas that were quiet and wondering out loud where everyone was. We had My Time dining which worked out well but we also tried the specialty restaurants for either lunch or dinner. All were excellent. May I also compliment all the serving staff as well who were professional and so kind to my grandsons. Food was very good and I found the portions more than adequate. We did attend the water show which was good and the production of Grease, which I thought ran a little too long but certainly ok. My grandsons did the Flowrider which they enjoyed and the waterslides also. We had a Crown Loft Suite which was fantastic. The perks for Grand Suites and above were worth every penney. Having the concierge service, separate lounge and restaurant were so enjoyed. Also express disembarkation was fantastic. All in all a wonderful experience and we have booked this boat again for 2020. Read Less
5 Helpful Votes
Sail Date: March 2019
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” ... Read More
Hi everyone: I have previously reviewed my cruises on Silverseas, Crystal, Oceania, Regent and Seabourne. This time, we figured “OK, so we won’t eat steak and lobster every night, let’s save some money and try Royal Caribbean.” We were pleasantly surprised. As my title suggests, despite the fact that the ship was full to capacity—well over 6500 people, you would never know it. The ship is so large that you never get the feeling that it is too crowded. Don’t get me wrong: it is crowded, but not in a negative way. And, they did serve lobster tail on one night and sushi grade tuna steaks on another. I usually concentrate on the food on my reviews, so let’s start there. Breakfast is nearly identical to the much more expensive cruise lines. The only differences I noticed were no fresh juices and no pure maple syrup. The Harmony even had fresh salmon, but it was definitely of a lower quality than in the high end ships. Other than those items, the choices for breakfast were identical to Oceania, etc. Lunches were superb as well. True, there were no large shrimp, tuna steaks and lamb chops as can be found on the high end lines, but that aside, the lunch options were not that different. Plentiful salads, pizzas, and enough entrees—chicken, pork, seafood and beef—that you were sure to find one to your liking. Desserts were definitely cheaper than on the pricier cruises but I always found at least one I liked. And the cookies were identical to those on Regent and Oceania. Dinner is where the differences begin to show: while I was always able to find a delicious option, the expensive entrees such as tuna steaks, lobster tails, lamb chops, filet mignon and fresh salmon were not available every night as they are on the more expensive lines. The side dishes were much more limited as well. We seemed to get whatever vegetable and potato the chef felt like serving. There was always a fish of the day. Desserts were good but limited. There was no “tea time”; a highlight in Oceania and Regent. At the bottom of the dinner menu every night there were steak and lobster options for about $30 extra. You could order these every night and still end up paying a fraction of what a high end cruise would cost. The Harmony is a kids friendly ship and there were tons of families with younger kids. The clientele was definitely predominantly “middle America”, FYI. All in all, a good experience. Like Norwegian and other similarly priced cruise lines, RC does charge for everything. This is in contrast to some high end cruises where everything is included. I imagine that the average cruiser had a bill well in excess of $1000 for alcohol, excursions, specialty restaurants, etc. I don’t drink, only went on one excursion and my extras were 350. (The super fast internet was about 170 of that. Yes, you can even stream videos.) My daughter only drank and went on one excursion and her bill was close to 450. You can see that we “hardly spent” and it totaled almost 800$! You can also get a slightly cheaper super fast internet without the streaming option. Our cabin was spacious. Plenty of storage space. Amazing water pressure in the shower. I guess that is what the newer ships give you. Staff was every bit as polite and courteous as on the expensive ships. Large well equipped gym. There is a charge for the sauna and steam room. Surprisingly no spin classes or bikes. Read Less
3 Helpful Votes
Sail Date: February 2019
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are ... Read More
I booked this trip about six months ahead and we were super exited. I managed to book all our shows before we left and also booked our excursions ahead. We received an email a few days before we were due to sail explaining they are completing a deep clean and asked us not to arrive until 12. This was disappointing but we honoured this only to realise lots of people were onboard from 10:30am. Embarkation: We arrived about 12.30 and we were on the ship within about 20 minutes. After going through the scanners and having our picture taken (despite adding a photo ahead of arriving). The process was fairly smooth although I found they did not give us much information. For example, you need to go to your stateroom to collect your sea pass cards, you'll need these if you have a drinks package. The room also had our WiFi password. We were able to gain access to our stateroom straight away. Cabin: We stayed in 10510. The cabin was right at the front so had a large window overlooking the helipad. The room was so large compared to my inside cabin on Allure. I'm sure you've read the reviews on what the cabins have but for me our cabin location was great. Fairly close to the stairs, it was the end of the ship with the gym, theatre and Solarium. The MDR is the opposite end of the ship so we had a nice stroll along the Promenade grabbing a drink ahead of dinner. Our Stateroom Attendant was amazing! He's name was Raymond from Grenada and was the kindest man we've ever met. MDR: We dined in the MDR most evening and this is where some of the issues were. We had My Time dining and each time we went regardless of the time, we had to wait for a table often in excess of half an hour. When we finally had a table, often it was rushed as we had a show to get to. On three occasions, we were escorted to the table to find out it hadn't been cleared from the last guest. By the third time, I was very annoyed and had to voice this. We were offered to eat from the specialist options and whilst it was a nice gesture, I would have preferred to just have good service. The food quality varied greatly. Twice we ordered dishes with goats cheese in it and it was barely anything there. I had the tuna steak and this was very poor. Whilst I was offered another option, we didn't have time as we had a show. The desserts were great. I loved the carrot cake and the chocolate cake. Windjammer: I loathe the buffet. It is always so busy and so many kids touching everything or sneezing all over the food. They have installed sinks first so you do have to wash your hands but often when parents have kids, they just walk through. We only came here for breakfast twice but both times it was busy and we had to wait a while for a table. Solarium Bistro: We came here for breakfast and lunch a few times. healthy options, less children and ample seating. The food was very nice, especially the desserts. If you want an alcoholic drink, you need to bring a drink in but they offer the usual free drinks. Sorrento's: Excellent pizza. We had a slice late one night and it was great (well what I can remember!). Park café: Nice spot for a quick breakfast. I thought they did the specialised coffee as per Allure but sadly not. Café promenade: The service here was terrible. Every server was so rude however it was one of the few places which did the specialist coffees. Vitality café: This was perfect for a pre-workout shake and a post work-out coffee. The line was often long but it was worth it. All the places we went for drinks was brilliant. So many good cocktails. The Bionic Bar was fun to watch and I loved going on the Rising Tide bar late at night. Vintages in central park was always quiet so if you wanted a nice romantic spot, this would be a good option. Grease: This show was amazing! We watched it on the first night and the casting was fab. Sadly the sound kept going quiet but it was still a good show. Comedy show: This was also very good, not as funny as on Allure but still a good show. Vocative: This show was brilliant - such talented singers. The Fine Line: This was incredibly disappointing. We got there early and had a reservation but there was no where to sit so we ended up sitting by the climbing wall. The acrobatics were also quite disappointing. I thought here would be more dives, perhaps there were but we left about half way through. Don't sit in the front three rows unless you want to get wet. We had also reservations for Columbus and the ice show but we didn't make these. It's difficult to see everything, some evenings we just wanted a slow dinner and a drink. There are so many activities onboard. We tried the Flow rider twice and found most of the staff very unhelpful with offering advice, there was only one man who was so good with directing people (wish I got his name sorry). We did the climbing wall, there's no need to sign a waiver now so just take socks and they provide the climbing shoes. The gym was excellent. Plenty of equipment and lots of people who clearly never go to the gym but at least try on holiday. My boyfriend is a Physiotherapist so he kept pointing out how bad the moves were. He did go to the aid of one gentleman who fell off the bench by putting the wrong weight on. The pools were always very busy and you see the usual people leaving towels all day and not using them. This is very disappointing and I think the staff should remove towels after 30 minutes. Even when we went to lunch, we would take our towels up so others could use the beds. There was an issue with my pre provided credit card information not being transferred over to our booking so I had to take time out of our holiday to go sort this. The lines were always crazy long at Guest Services so this was really poor. We had three port days and below is what we did. Labadee: I started the morning with beach yoga - this was a joke. I do yoga at home and it as not yoga at all. The app did not say there was a charge for this however I was charged $14. I left before the 'class' ended as it was that bad. They said it would be 8:00-8:30 however the gangway didn't even open until 8:30 so we were not starting the class until 8:50am. I had to change our zip line time because of this delay. The zipline was great fun. We were the first to go so it was good being able to do our ride then head off. Lunch on the island was ample. The meat and salad was good but I was so shocked at how high people pile their plates then throw away. There are people on the island starving and sadly there are far too many greedy guests throwing food away. The beaches are very rocky so take water shoes. We loved the floating bar in the sea. This had a great view over the zip line. We did venture into the village to do some shopping. I first bought some magnets from the main building then we walked through the village. It was very crazy with lots of people asking you to view their goods. I expected this and I would simply so no thanks and walk on if I wasn't interested. My boyfriend is very friendly so often he got stuck talking to the shop owners whilst I tried to get him along. Jamaica: We booked a private tour with Jamaica Phil (google him he was great!). he picked us up from the independent sellers section which is in the car park (just walk through). He then drove us and another two girls from the cruise to Ocho Rivers to the Blue Hole. This was a great trip and involved walking through streams and jumping from platforms. The highest was 20ft (I didn't do this) but I did the 15ft and loved it. There were also so great photo opportunities. Cozumel: We booked to go to Xcaret. This involved taking a tender boat to the mainland which took 40 minutes then a 20 minute bus ride. We were in the park by 10:30am and was collected to leave at 3:45pm. This allowed enough time to swim the underground rivers, stop for lunch and snorkel with sea turtles. There was lots of wonderful things to do such as the butterfly house and aviary. Disembarkation: We were informed if we wanted to walk our own luggage off the ship then we needed to leave by 7:30am so we opted for them to collected our luggage the night before. Sadly lots of people didn't follow this rule and they were taking their luggage off so the elevators were more full with luggage than people. Everything shuts down on the last day. We indented to go to the gym but this was closed so we went for a jog however this was partially closed to allow people off the ship. We had a last breakfast at Windjammer as it was the only place open until 8:30am but of course this was manic so sadly it wasn't a relaxing finish to the follow. The customs line was very long (as expected I guess) but we were off the ship within 30-40 minutes. Overall, we did have a great cruise but sadly the poor service and some meals has made me consider trying another cruise liner. Read Less
3 Helpful Votes
Sail Date: February 2019
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. ... Read More
This our third cruise. Many positives. A few negatives. First the positives. Dining room food and service exceeded expectations considering some of the reviews we read. Food was good. Portions are small but that is fine with me. Don't like overeating. Service was perfect every night. My Time Dining was flawless. Longest wait to be seated all week was 5 minutes. Our enjoyment of the shows was mixed. Grease was fantastic. I had seen Grease on Broadway and this production was much better. The diving shows were also incredible. Almost too high and scary to watch. Ice shows good but not great. Other shows including comedian and RC production just average. Embark and disembark very smooth. They have that figured out. Worst part of embarkation is the ridiculous bottleneck getting into the port terminal. Add at least a half hour waiting for your cab to get past security checkpoint. Excursion experience was mixed. Super good time on the Paladar and Starfish snorkel in Cozumel. The reef is stunning. Great guides and flawless execution. Chukka Horseback ride in Jamaika could have been an awesome experience but very disorganized and terrible facilities considering the number of guests that they get per day. The changing facility to get into swimsuit for the water ride is a one stall bathroom where you dont want to touch anything. They left us milling around asking what we are supposed to do. Should be much better at $100 a person. Labadee excursion cancelled due to wind. The island is quite nice but by the time we figured out the layout it was late in the day and we missed some great beach areas. Suggestion would be to give or have a map to help guide like an amusemant park would have. Balcony room was comfortable. Room steward did his job perfectly and with a smile. Earned an extra tip for sure. Our friends were next door so they can open the balcony between the rooms which was very fun. Negative experiences on the pool deck. Just too many people jostling for too few chairs and pool space. Should definitely have a pool in Solarium for adults only. Just no way to provide enough poolside room in this big a ship. The other areas don't seem crowded at all. Went to one specialty resturant and the food was good but not sure it is good value to pay added $100/couple over the Main dining option. Overall this is a very clean and friendly ship with dedicated staff. Lots to do. Trade off is between all the shows and entertainment options versus sharing the pool deck with 5000. Nice ship, nice cruise. Read Less
3 Helpful Votes
Sail Date: February 2019
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been ... Read More
So, let me preface this review by saying that I am NOT a cruiser. I’m more of a secluded, quiet, adults-only resort type of person. But I have children, and we all need to be happy on vacation, so we decided to take a cruise. We had been on a Disney cruise once before, which my children loved, but we were reluctant to pay that much again, so we decided to try Royal Caribbean. We chose it because it had a lot of options for active families and because their kids clubs are supposed to be good. With all of that said, here are my top take-always, again from the perspective of a non-cruiser. 1. GET THE SUITE. This is my best piece of advice for anyone who needs a little peace and quiet. We booked the Crown Loft Suite, which was a perfect amount of space for a family of four. Best of all, it came with 24/7 access to the suite lounge, which features its own sit-down restaurant as well as a bar serving complementary drinks and snacks. I probably spent about half of my waking hours in the suite lounge, and it was hardly ever full. 2. GET THE SUITE. I have to stress this twice, because I truly cannot imagine how I would have found a way to enjoy this cruise without all the benefits that came with being in a suite. We never waited in line for ANYTHING. If we wanted to eat, we were seated immediately in the suite restaurant. If we wanted to see a show, seats were held for us. If we forgot to book activities, the concierge handled it. When it was time to disembark, we were escorted off the ship directly to our bags with no wait. Seriously—it was like being a celebrity. The red carpet was rolled out for us everywhere. With a ship of 5,000+ people, I cannot stress what a difference it made. 3. GET THE SUITE. I know, I know. I just sound like a salesperson at this point, but I’m serious. If you have the means, DO IT. Even if you don’t think you have the means, DO IT. The value of all the extras practically makes up the difference in price: free drinks, free snacks, free internet, free luggage valet, guaranteed seats at every show, on-demand concierge services, access to a private beach on Labadee with complimentary loungers—the list goes on. If you value your time and don’t want to spend it standing in lines, the suite is the only way to go. Last tidbit of advice: if you have children, make sure you check the height requirements for all of the activities on board. We didn’t, and we were disappointed to learn that our younger child was too short for most things. Also, with the excellent food and spectacular view in the suite lounge, you really shouldn’t bother booking speciality dining. It’s not worth the surcharge. Read Less
2 Helpful Votes
Sail Date: February 2019
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some ... Read More
We were excited to try out the new ship. There was my husband, myself and 2 sons (aged 16 & 22). Cabin - 10320 it is on the port side and had a convertible sofa. Configuration is bed first and then sofa by the balcony door (some cabins have the sofa bed when you enter the room adn the bed by the balcony door). First off the second "bed" is a trundle bed under the sofa - both boys said that the beds were comfortable but when the second bed is pulled out you cannot walk past it to the balcony so if the boys were sleeping in, there is no way to get to the balcony to sit out there without literally stepping on the kid on the second bed. For rooms that have the sofa bed first, you can barely get past the bed to reach the washroom. I much prefer having the 4th bed come down from the ceiling. I was not pleased with this set up and storage space for 4 adults (who are not over packers) was tight. The service in our cabin was great, the room steward did an great job. Dining - we ate in Chops and Jamie Oliver's and I had a BOGO package and can not say enough about those restaurants. The food, service etc was out of this world. The main dining room was a real disappointment. I have had much better shrimp from a shrimp ring bought at Costco than in the main dining room. The shrimp from Chops were huge, the ones in the shrimp cocktail in the main dining room were pathetic. The shortribs one night were just awful, worse than my grandmother's pot roast. The service in the main dining room was great but the food on some nights was no better than eating at Denny's. We did find the Solarium for breakfast a better less hectic, less crowded more enjoyable than Windjammers. Entertainment - this was great and we had the surprise of having Voctave on board who did a great performance. Comedy Club was also great, very funny. Activities were hit and miss - you had to get to some of them 30-45 minutes early. My son tried to play adult dodgeball and went about 30 minutes early and was told that they already had the maximum number of people signed up so he could not play. FlowRider was also very busy most times with long lineups but we went the morning we landed in Labadee so most people were off the ship and my sons were able to ride with barely any wait but the downside is we had to give up some time in Labadee for that to happen. Also heard complaints from others that activities onboard filled up quickly (trivia for one) so it was hard to participate unless you staked out a spot very early. Service/Embarkation/Disembarkation - all went very smoothly, no issues Port and Shore Excursions - They were fine but I had a planner that listed the activity we did in Jamaica at $99/person but when I signed up at the Shore Excursion Desk it charged me $137/person and when I brought this to the attention of the person working there they apologized and said I have to go to Customer Service and wait in a long line to get the difference credited to my card. I was not pleased with this as it was obviously their error and I had to take time out of my day to fix their error. I told this to the customer service agent who agreed and apologized. I was not looking for any sort of monetary compensation but rather I felt that the Shore Excursion person should have taken the details and corrected it herself. My 16 yr old enjoyed the time in the teen area, rarely saw him some days. The 22 year old, not so much, he went to a couple of the "single meet and mingle" events but no one was there. He would have had a much better time if he went with some buddies or more people attended the events but overall he too had a good time. Gym/Fitness - it was good but I really did not like being "underground" all the other ships I have been on had the gym in the upper decks where you could look out from floor to ceiling windows and with the gym on the 5th deck (maybe 4) there were only porthole like windows so I really missed the "view" that I have had in the past. Read Less
5 Helpful Votes
Sail Date: February 2019
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. ... Read More
Warning, long review incoming. We have sailed Disney three times, and this was our second RC cruise. First time on this class ship. Ship/Cabin: Getting on board was a breeze. We were emailed and asked to show up not before noon. We showed up at noon and were on the ship by 12:25. Our room was ready at 1:00 and our luggage was already there. Very nice sized balcony room, and worth the price in my opinion. Plenty of storage space for two people. The balcony is my sanctuary and is needed for me. We purchased the deluxe beverage package and VOOM for one device. The app is nice but needs work. We were able to relax, and had a small lunch in the Solarium Bistro, then walked around and tried to find our way around the ship. We also did the Ultimate Abyss slide right away, and that was a lot of fun. This ship is AMAZING! I do not like crowds, and there were over 6000 guests on board and I only felt the crowds poolside on days at sea and at a couple of shows. I love the design of this ship. Also, the water slides were an absolute blast. Almost 70 steps to climb, but I did that multiple times each day (8 was my record, and loved the green slide). There are places to relax and have quite when you want. I love the Solarium, but no pool was a bit disappointing. Days at sea were very relaxing there, and it was still a very short walk to the Water Slides. I spent about 20 minutes in the Casino (too smokey for me) and did walk around a lot. My wife and I avoided the elevators, so we got a decent workout walking stairs. We also used the gym three times and the walking/running track on deck 5 often. I gained a few pounds, but the stairs and walking helped keep that number low. I love the options and activities on this ship. Dining: Dinner (SILK, deck 5) day one was the first disappointment, and set the tone for mediocre dining the entire week. We were my-time dining, as "traditional" was already full when we booked 14 months earlier. We were sat right away, and we had mentioned that we wanted to sit with other people and not at a two seat table. This did cause some confusion by the terrible hostess, but eventually someone was able to tell her what we wanted, and we were sat with two other couples. The food was ok (salmon overcooked, lobster tails had one that was good, one was rubbery), the service was terrible and consistently bad in the main dining room. I never did get the name of our assistant waiters, and we had three different waiters/assistant waiters the four nights we ate in the main dining room before deciding to call it quits. It became a joke at our table to see what they would mess up first. One night, the appetizers were almost completely finished before we had our drinks. Another night, one person was delivered the wrong entree and wrong desert. Another night, someone asked for two different appetizers, and never received them. Another asked for two deserts and only got one. I asked for and received the wrong desert twice. After the 4th bad main dining room experience, we were done. I booked the Solarium Bistro for dinner one night, and that was the best dining experience of the week at that point. I was fine with pizza or hot dogs or whatever the rest of the week, but someone suggested Wonderland. We decided to do that, and while I am not happy about being steered to upscale restaurants because of terrible service, we both loved the food and service and wonderland, and I tipped and extra 25% to Maria, since the entire experience was great. Basically, Wonderland gave us what we had received with no up charge when sailing Disney. You do get what you pay for. Maybe I get a suite next time, since that would more accurately compare the two lines? Eating in Coastal Kitchen would be much nicer I imagine. We usually had breakfast or lunch, rarely both. I enjoyed Mini Bites since they had a made to order omelet option for breakfast. We also both enjoyed the Solarium Bistro for any meal. We had pizza once, and a hot dog on the boardwalk once. We only ate in the Windjammer once during lunch while in port. Too crowded to be enjoyable, though the food was fine. I preferred the Solarium or Mini Bites to the huge buffet. I would rather have fewer options in a less crowded area. Service: My wife and I were celebrating our 30th wedding anniversary and also her birthday. We booked this while on board Independence of the Seas in 2017. While the travel agent "made a note" of our reason for the celebration, and so did the phone agent I spoke with when booking show times, the day came and went with zero acknowledgement. That was my first trip to Guest Services. The agent apologized and offered a bottle of wine. Sure, it was kind, and something. Just sad that I had to mention it. They also forgot her Birthday. How hard is that one? You have everyone's birthday on the ID they use to get on board. Again, Disney makes you feel welcome, Royal may do that for Diamond types, but I am not there. The cabin was kept spotless, and the beverage service throughout the ship was amazing the entire week (except in the main dining room. I know, same people). I made a second trip to guest services after our 4th bad experience in the Main dining room. She offered to remove the prepaid gratuities. I declined. The staff was all working hard, just needed either better training or management. I just used the cash I had brought to tip the bar service I enjoyed and the cabin attendant instead of giving extra to the waitstaff. Entertainment/Activities: We love the aqua show, and I got to see it a second time by just hanging out by the rock climbing wall. There are chairs there, and some were open right before show time. We liked Grease, but had seen it before and often enough that it was just OK for me. The had to alter the story a bit for time and no intermission. I absolutely loved both comedians. I did not go back for the family friendly version, but heard that was good. Voctave was also very good. Columbus could have been skipped. It was ok. I see enough ice that I skipped the skating show. I mentioned the smoke in the casino, other than that there is plenty to do while on board. I was never bored. Zumba poolside, different contests and activities and dance party's. We both had a blast, and it was a memorable week with a few hiccups and mediocre dining. Ports: Labadee. Rented a cabana and loved the day of relaxing. Food was fine. I fed the local starving dogs that were around (they liked the chicken), and wanted to rescue them. Jamaica: Did not do much. we shopped, then got back on board and braved the WindJammer, then hit the pools and waterslides since they were not crowded at all. Cozumel: been here plenty of times. Did a bit of shopping and got back on board the not-crowded ship. Will I go again? Probably. I will either pay extra for a suite, or pay for a dining package. I have to do math to decide if Disney is worth the extra expense. I like all the activities that RC has on board. I will cruise again, I may need to look at other lines. Read Less
3 Helpful Votes
Sail Date: February 2019
We chose this ship and cruise to celebrate our 50th Wedding Anniversary with all our children and grandchildren over 6 years old. The ship did not disappoint. The kids (and adults too) enjoyed the water slides, the Giant Abyss, climbing ... Read More
We chose this ship and cruise to celebrate our 50th Wedding Anniversary with all our children and grandchildren over 6 years old. The ship did not disappoint. The kids (and adults too) enjoyed the water slides, the Giant Abyss, climbing walls, surfing sites, ice skating, food and more. Although the ship is huge, over 5200 passengers, we never felt that we were waiting in line for much of anything. The water slides, even on the sailing days, were less than a 10 minutes wait. And this was the week of winter break for many schools. There were a lot of children and teenagers on our cruise. There was never a wait for food in the marketplace or any other place we ate. We had 6 rooms and we had 2 sets of rooms that were adjoining, meaning that we could go back and forth between them with a door between the rooms and across the balcony. This was a great help with those with younger children. We all had ocean balcony rooms on the 11th deck, near the back of the ship. They were excellent rooms with very little up and down movement. We all had early dinner in the main dinning room on deck 3. Our waiters took great care of us, and the food was good. For breakfast, we ate in the same dinning room. The first day we ate on the A la Carte side and the service was pretty slow. The other mornings we ate on the buffet side and it was much faster, and the same food is served on both sides. The difference is ordering the food and getting it yourself. The buffet side was 40 minutes faster and just as good. With all the different things for the group to do, everyone got to have fun doing what they wanted to do when they wanted to do it. We kept in touch with each other using imessage on our iPhones. That worked whether you had internet service or not and was a great help for all of us. The Royal Caribbean App is a must for the cruise and allowed us to see our calendar of events and to make sure we did have the reservations we had made earlier. As soon as we boarded the ship, we made our way to the restaurant reservation table and were able to set all our specialty dining dates. We did some of this beforehand, but we had some specialty dining given to us by AAA which had to be made on this ship. There was no waiting and it was a simple procedure, which we did as a group. The ports of call were fine. The last port, Labadee, Haiti, is a place owned by Royal Caribbean. It was nice, clean and easy to get to, however, the only thing to do there that didn't cost money was the beach. There were zip lines there as well as a large water park, all owned by the company, and they all cost way more than they should have to use. The shows were mostly musicals, and they were OK. The only ones that weren't, were the water show and ice skating show. They were set to music, so in a sense, they were musicals as well. We missed seeing other talent. Overall, it was an excellent ship for our family. Read Less
2 Helpful Votes
Sail Date: February 2019
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt ... Read More
Great time for my family of 4. Wasn't thrilled to have to travel during busy President's week because there really were more people on board than usual...Spent the 1st two days acclimating myself to this massive ship and felt very overwhelmed. But after the 2nd day, I was more relaxed. Food was excellent and the entertainment was stellar. The aqua show was indescribably amazing! The RC app was super helpful and I definitely recommend booking shows and dining before you sail. Tip: sit in the front row for the Fine Line Aqua show. Nobody sits there because it is a "splash zone". But it was worth getting wet to get to see the show from that vantage point! Absolutely wonderful!!! Enjoyed all the ports of call (San Juan, St. Maarten and Labadee)... We did not love the kids club. It was more babysitting than anything and much of the kids staff seemed less than happy to be there, in my opinion. There is just so much to do on this ship, you will never be bored. The water slides were fun and there were many lifeguards safeguarding them and the pools. I think cruise people who love big ships will love this ship. For me, I will stick to small all inclusive resorts. Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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