1 Helpful Vote
Sail Date: July 2018
The drought affected the Elbe river so the ship did not move. The crew was excellent, though. The food was very good, way above average. The tours including Worliz & Fredrich the Great, Wittenberg & Martin Luther’s history ( ... Read More
The drought affected the Elbe river so the ship did not move. The crew was excellent, though. The food was very good, way above average. The tours including Worliz & Fredrich the Great, Wittenberg & Martin Luther’s history ( although guide Stephanie was poorly engaged and lacked enthusiasm), Meissen and the porcelain factory, and Dresden’s various museums and churches were outstanding. Prague was beautiful and the tours were nice. The excessive heat made it difficult for all involved, however the weather was not controllable. We wish to thank the staff and crew of Viking for making a difficult trip fun and enjoyable despite the heat and unnavigable waters of the Elbe river. I have been recommending this trip to others already, even considering the heat and low water preventing the movement of the boats. Devin Kennedy was a blessing. He was extremely helpful and totally engaged with the guests. His outstanding effort was above the chart. Read Less
1 Helpful Vote
Sail Date: July 2018
We have taken many Viking river cruises. Unfortunately this was the non cruise cruise as the Elbe did not have enough water to allow the ships to navigate the river. Therefore we were bussed everywhere and there was zero cruising. If you ... Read More
We have taken many Viking river cruises. Unfortunately this was the non cruise cruise as the Elbe did not have enough water to allow the ships to navigate the river. Therefore we were bussed everywhere and there was zero cruising. If you take this route ask what months are best to give the chance of water in the river as apparently this happens quite a bit around the time we took the cruise. Other than that the places we visited were interesting but it would have been much better to have seen them from the river versus through a bus window. The staff tried to do as much as they could to make this a good experience but that was difficult given the circumstances. Viking did not notify us of the situation until two days before embarkation. Not good for us as we were already in Europe so no chance to defer. They then offered a very small amount of compensation for the cruise. Finally senses prevailed and they gave us a credit for half of the cruise value. The only issue was it had to be used within a year of the cruise date. I would have made that two years as people already had booked 2019 cruises. Read Less
2 Helpful Votes
Sail Date: July 2018
It was our second river cruise with Viking, we were happy with our previous cruise in France. This time was a big disappointment. As previous review stated the problem was low water level on Elbe. We understand that the water levels in ... Read More
It was our second river cruise with Viking, we were happy with our previous cruise in France. This time was a big disappointment. As previous review stated the problem was low water level on Elbe. We understand that the water levels in Elbe are out of Viking control, but we are greatly disappointed in the way Viking handled the situation: - The company totally lacked honesty and transparency. Low water warning was removed from the website, making us believe that conditions are adequate for our sailing. Even upon arrival our cruise director Liz in all the long talks never honestly said that we were not going to sail. - The company failed to give us an option to cancel the trip with the full refund, while knowing full well that the cruising part cannot be implemented. Very deceiving of Viking. - Due to spending several hours on the bus every day (the part that we were looking to avoid when selecting our cruise package) all our city tours were cut short. For example, instead of the full day we had only two and a half hours in Dresden. - The ship swap and changing the crew, packing and unpacking, living out of the suitcases the entire trip are the factors that made it difficult for us to relax on this trip. If we wanted a bus tour we could have booked a much nicer and cheaper one where we would not be stuck in Wittenberg for 3 days. Viking did not even try to make it up to us in any way, no additional perks like free drinks or extra tour… nothing to make us feel better. Hotel in Prague is very far from center, however there is a shuttle during most of the day. Still would be much more convenient to stay closer to Old Town. Intercontinental in Berlin was great. We spent only 2 nights on Astrild. Service and food was good, boat is lovely, beds comfortable. Read Less
2 Helpful Votes
Sail Date: July 2018
The main problem was that there was insufficient water in the Elbe to cruise. Viking knew this well in advance and should have given us the opportunity to cancel and receive a refund. They also changed hotels after they confirmed our ... Read More
The main problem was that there was insufficient water in the Elbe to cruise. Viking knew this well in advance and should have given us the opportunity to cancel and receive a refund. They also changed hotels after they confirmed our booking. Instead of the Marriott in downtown Prague, it was changed to the Corinthia in the suburbs. Not a good hotel and had to get the metro to go into Prague. Had to bus from Czech Republic to Germany to board the boat due to low water levels. Spent 4 hours total cruising the river. The rest of the time we were bussed everywhere. We had to pack and were bussed to the termination point of the cruise to transfer to the sister ship as that was stuck in the port. No compensation from Viking. they didn't even offer to comp drinks. This was our trial of Viking for future ocean and river cruising. Thy failed miserably. It was not Viking's fault that the river levels were low but they took our money KNOWING that they were not going to provide a river cruise. If we wanted a bus tour of Europe we would have booked one. Viking will never have us again as customers and I would advise people to be very wary. Read Less
Sail Date: June 2018
We had not been on a Viking Cruise prior to this trip and had always been told how marvelous they are. I can now fully understand the comments. Never having been in Berlin we were looking forward to seeing the city of such important ... Read More
We had not been on a Viking Cruise prior to this trip and had always been told how marvelous they are. I can now fully understand the comments. Never having been in Berlin we were looking forward to seeing the city of such important parts of history. Our tour guide had lived behind the Berlin Wall. Her stories became a tremendous lesson of perseverance of life as she shared of her family before, during and after the wall came down. History previously read became alive in most excursions in Berlin and other cities. This was the smallest Viking ship, but lacked nothing. The service was wonderful and no details were left out. The food was delicious and much more than needed, but oh so enjoyable around a table with strangers who became friends. A highlight of the ship was to be in the wheelhouse to talk with the captain and learn details of this smallest ship and bits of information of the river and why the ship was the smallest in the Viking line. Our visits in other ports and tours were educational, fulfilling, beautiful and not to be forgotten. It was wonderful to stand in Martin Luther’s home and be in churches and buildings which carried importantance in the history of the Reformation. Having a history buff as a tour director helped prepare us for all we would see and experience. The stories of triumphs and the stories of suffering were shared in each stop. The beauty of architecture and the beauty of people. All imprinted in the memory. We have already booked a cruise for May of this year and the next year. Such a joy! Thank you Viking Cruise. Read Less
Sail Date: June 2018
So many people had recommended taking a Viking cruise and now I know why! I can't think of anything that would have made this trip more enjoyable . . . From the embarkation to the disembarkation hotel rooms everything was wonderful! ... Read More
So many people had recommended taking a Viking cruise and now I know why! I can't think of anything that would have made this trip more enjoyable . . . From the embarkation to the disembarkation hotel rooms everything was wonderful! The accommodations on board were VERY nice - comfy bed & pillows and I loved having my morning coffee on my veranda. The food was delicious and the wine served with the meals was wonderful. Loved that the did a German night so we could sample all sorts of German fare complete with beer and a band! Our waiters and waitresses were very attentive and I was given special attention by the chef due to my lactose intolerance. The tours were informative & I like how there are at least 2 if not 3 different tours for each port depending on how much you wanted to walk or ride. What a wonderful way to learn about history!! The scenery on the Elbe was magnificent and with the smaller river, the scenery on both shores was so close. I booked another Viking tour as soon as I got home! Read Less
Sail Date: June 2018
I picked this cruise over the others because of my schedule. I booked rather late and availability on other itineraries were limited. However I do not regret the choice at all. Booking process was simple and straight forward. There were ... Read More
I picked this cruise over the others because of my schedule. I booked rather late and availability on other itineraries were limited. However I do not regret the choice at all. Booking process was simple and straight forward. There were constant email communication and reminders from Viking. Documents were well prepared (and if I may say, a bit extravagant) and delivered to our home (unlike other cruise lines). Flights were scheduled with plenty of time for lay over. The pre and post hotels were modern and conveniently located. Embarkation (and disembarkation) was quick and easy.The ship is rather new and well kept. It is smaller than rest of the fleet. The atmosphere was therefore more intimate. Food was excellent as always (this was not my 1st Viking cruise). Staff were friendly and courteous. Service was outstanding. Excursions and enrichment activities were well planned and informative. The ports of call are rich in history. Overall it was an excellent adventure. Read Less
Sail Date: May 2018
The trip offered 2 nights in Berlin and 2 nights in Prague. I wanted to see those cities combined with a river cruise. The Elbe River is not a commercial waterway like the Rhine and offered an almost private cruise of the countryside. The ... Read More
The trip offered 2 nights in Berlin and 2 nights in Prague. I wanted to see those cities combined with a river cruise. The Elbe River is not a commercial waterway like the Rhine and offered an almost private cruise of the countryside. The cruise was very relaxing as well as informative of the cities we visited. The river depth was low and we could not make the last port. But that really only translated into a longer bus ride to Prague which was scenic. Overall I’d recommend this cruise for people wanting to visit Berlin and Prague as well as visiting the cities along the river. The side trips available were also attractive - many people went on to Krakow and Warsaw. I’m Berlin there was a 4 hour river tour through Berlin that was interesting to see the city from the water view perspective. Chef Oliver excelled as he prepared local foods as we moved along the river. His personality is infectious- you feel like he’s cooking for a family get together rather than a cruise. He is an asset beyond his pay. He is the type of person that makes your clients to want to cruise with Viking again! Sergio and Jamie were outstanding. Jamie went way out of his way to show guest the sites. One day in Prague he walked 6 of us to restaurant for lunch that offered real local cuisine. We would not have found this place on our own and the restaurant experience was fantastic. I did compliment Sergio on his staff because they all attentive to the cruisers. Our housekeeping person (his name escapy me) was over the top as exceeding our needs. Just little things like finding an extra blanket or water it was like he was pulling it out of his back pocket. Read Less
Sail Date: May 2018
This is our 3rd Viking river cruise and it's just as good as the first! This was the Elegant Elbe package and it lived up to Viking standards. The couple of days are in Berlin then you are bussed to the ship on the Elbe. The Elbe ... Read More
This is our 3rd Viking river cruise and it's just as good as the first! This was the Elegant Elbe package and it lived up to Viking standards. The couple of days are in Berlin then you are bussed to the ship on the Elbe. The Elbe is a natural river with no locks so it's a bit shallow and we did run out of water to sail in by Dresden, just one port shy of our goal. Nonetheless, Viking maintained their high standards and took care of everything. The Elbe ship is a smaller version of the regular Viking river ship but is every bit as comfortable and luxurious as the bigger ones. The cabins are exactly the same as the bigger river ships, there is just less of them. I believe the capacity is 95 guests. The rest of the ship layout is the same as the bigger ships with the lounge and dinning room being a bit smaller but definitely the right size for the amount of people on the ship. Viking has revised their menu scheme this year to include more local flavors than before and it proved popular with the guests we spoke to during the cruise. As always, regardless of the dish, Viking culinary standards are very high and it was a treat to eat dinner and lunch on the ship each day. The shore excursions are well thought out and precisely planned. You have plenty of time to wander about and the busses used by Viking are top notch. Our favorite was the town walking tour of Torgau after dinner one night. Very relaxing, quaint little town. As usual with Viking, the crew from top to bottom was incredibly helpful, friendly and provided for our every need. Read Less
Sail Date: May 2018
My 3rd Viking River Cruise. Just booked a Viking Ocean cruise to Australia/Tasmania/New Zealand for Jan 20, 2020. I must have liked the cruise from Prague to Budapest if I'm booking another so soon. I'm not crazy about ... Read More
My 3rd Viking River Cruise. Just booked a Viking Ocean cruise to Australia/Tasmania/New Zealand for Jan 20, 2020. I must have liked the cruise from Prague to Budapest if I'm booking another so soon. I'm not crazy about the size of the rooms, but we spend very little time acually in the room. The greatest plus on these cruises is the crew. There is nothing they won't do to make your experience excellent. The bar and wait staff work very hard and make a point to remember names and likes/dislikes. There are no broadway shows or casinos, but there is plenty to keep you busy. Everyone finds another couple onboard that you have something in common with... By the second day, you will recognize at least half the passengers and will "pair up" with one or more other couples. Most passengers are quite financially stable and most are retired. You'll have a lot in common with most if you can afford these cruises. The meals are excellent. They are not stingy with beer or wine during meals and the bar has an excellent selection of fine wines; many from the country you're traveling through. Our cabin steward was excellent and we always felt safe on board and during the daily tours. You should at least try one cruise, maybe a modest cabin and up your choices on your 2nd cruise. I really believe that you'll have fun and enjoy the people you'll meet. Read Less
Viking Astrild Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 2.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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