6 Helpful Votes
Sail Date: May 2016
We took a transatlantic cruise over to Europe and enjoyed the ocean cruise very much with Royal Caribbean. We visited 6 countries on that cruise. We ended up in Copenhagen, Denmark and flew back to Amsterdam to board the Viking Ve Grand ... Read More
We took a transatlantic cruise over to Europe and enjoyed the ocean cruise very much with Royal Caribbean. We visited 6 countries on that cruise. We ended up in Copenhagen, Denmark and flew back to Amsterdam to board the Viking Ve Grand European River cruise. Let me begin by saying that we were celebrating our 35th wedding anniversary. Our cabin was tiny and had a peep hole for a window as all the balconies were sold out. We felt smothered and claustrophobic. We tagged our sheets on the bed and they were only changed once, after the first night, because my wine glass on the night stand had tipper over onto the bed. Imagine paying that kind of money and our sheets were never changed after that, ( this was a 14 night cruise).. The spokesman for Viking that we talked to over the phone after our return told my husband that, and I quote, " I don't change my sheets every week", and " you should have told your cabin steward you wanted you sheets changed". One would assume that the sheets would have been changed at least mid-cruise. The ship itself was small with the staterooms accounting for at least half of the ship space. They had a nice dining room, outdoor terrace for another dining option, lounge/bar gathering place for lectures and briefing of the next days events, and a sun deck lounge that ran the length of the ship on the top floor. The top deck stayed closed the majority of the time due to the lock bridges. On the one nice day that it was opened, we attempted to get a little sun but there was no pool, no Jacuzzi, or even a water hose that one could use to cool off. The entertainment on board left much to be desired. There was a gentleman that played the piano for at least 90% of the time when entertainment was called for. They brought in a one time glass blower, a father and son duo that sang and played instruments. and a trio of musicians who played instruments. That was the extent of the entertainment for 2 weeks. The ports/shore excursions were included which the majority of the time were walking guided tours. The tour guide would stand in one place for long periods of time which wore the older people down. The streets in all of the ports were cobblestone and created the risk of falling. I mention this because in most of the ports we noted sight seeing tour buses that were available but never used by Viking. The only buses that were ever used were the ones to get us back to the ship as it moved to a different location while we were on the walking tours due to the congestion on the rivers and the locks. They offered other excursions but cost extra. The food on the ship was excellent. The service of the wait staff was equally excellent. The wine and beer flowed freely during lunch and dinner, however the wine was cheap tasting and watered down. We bought a drink package to get a better quality beer and wine.. Now, let me tell you about the "so called" Concierge on board. He gets a grade F in our book. We had asked him to book us a private country side tour when we were in Melk, Germany. I had actually wanted to go to Innsbrook. He said from the beginning that it was too far from where we were. So we asked him to book us a country side trip in Vienna as we were to dock there the next day for 2 days. We also asked him to have the wait staff acknowledge our anniversary like they had been doing for other couples and singing "happy birthday" wishes. Finally, we asked him to book us a really nice restaurant in Budapest for dinner on the last day. ( this request was made days in advance as well). He suggested that we eat with others who were staying on in Budapest like ourselves. We explained that we wanted to eat alone. Okay so count them, 3 requests. He promised to get back with us and let us know what he booked, etc. He failed to deliver all 3 requests, instead blowing us off every time he saw us. Again we were celebrating our 35 year anniversary. When we were leaving the ship on the last day we had no help with our luggage as we waited on a taxi. Mind you we had been traveling for 6 weeks. Guess who was standing outside as we disembarked, Marco himself waiting for his tips. Would we ever cruise viking again? Hell No !!!!! Read Less
Viking Ve Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.5
Entertainment 3.0 4.1
Public Rooms 4.0 4.7
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 5.0 4.5
Enrichment 4.0 4.5
Service 5.0 4.8
Value For Money 4.0 4.5

Find a Viking Ve Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise