3 Helpful Votes
Sail Date: September 2015
We are very glad we took a two week cruise to have more time to unwind and relax. Enjoyed meeting the other passengers on board, but it was the staff that made us feel very special which made for a most enjoyable cruise. The chef met with ... Read More
We are very glad we took a two week cruise to have more time to unwind and relax. Enjoyed meeting the other passengers on board, but it was the staff that made us feel very special which made for a most enjoyable cruise. The chef met with me every morning with the day's menus to discuss my dietary issues. He made me feel that it was a privilege for him to be able to cook for me and all the meals were delicious. All of the staff were very courteous and pleasant. The cabin provided plenty of space and amenities - comfortable bed, full length sliding door to view the river bank, plenty of bathroom space and storage space to unpack. The excursions were well planned and the guides most knowledgable and pleasant. My only disappointment was not hearing the Vienna Choir Boys, but our concert in Vienna was great. Our program director was very personable and knowledgeable and brought such energy to our tours. We recommend Viking to anyone thinking about river cruising and The Grand European Tour in particular. Read Less
4 Helpful Votes
Sail Date: August 2015
We had an absolutely splendid time on our 1st River Cruise. It was everything and more than we had hoped for. We started on the Ve & due to the low water finished our trip on the Gefjon. The transfer from one to the other was ... Read More
We had an absolutely splendid time on our 1st River Cruise. It was everything and more than we had hoped for. We started on the Ve & due to the low water finished our trip on the Gefjon. The transfer from one to the other was painless. Each day we enjoyed breathtaking scenery on & off the ship. We were kept abreast of each & every thing that pertained to us during the trip. Every evening the Program Director filled us with details for the following day. Meals were 5 Star. The guides for the excursions were excellent. All were very knowledgeable & proud to share (with a touch of humor) their city with us. Entertainment was brought on board, the chef gave an Apple Strudel making demonstration, we had a glass blowing demonstration as well as informative talks to teach us about windmills & locks & being a captain. We were even given a crash course in German to make our time on shore easier. The staff were super friendly & all you had to do was ask & they would go above & beyond for you. We loved our room - the balcony was well worth it. This trip certainly left us wanting more. Thanks Viking. :-) Read Less
1 Helpful Vote
Sail Date: August 2015
Well organised cruise. Fully informed of all tours offered which were included in the cost plus optionals. Friendly efficient staff who went beyond their role descriptions to make sure clients needs were met - no request was too much ... Read More
Well organised cruise. Fully informed of all tours offered which were included in the cost plus optionals. Friendly efficient staff who went beyond their role descriptions to make sure clients needs were met - no request was too much trouble. We were on one of the cruises that unfortunately was affected by low was levels on the Danube. The only inconvenience for us was packing our bags half way through the cruise. Viking were very well organised and moved us to our new ship while we went on our tour for the day. Our new ship was identical to the original one. Same confugiration, just a different name and different staff with the exception of our Cruise a Director and Tour Director. This move must have been a logistic nightmare for Viking but only a slight inconvenience for us. Of course some people were not happy but that's the perils of travel,some time things don't always go to plan. Overall food and service was excellent. Service did vary between the two ships but it was still good. Viking compensated us for the inconvenience by paying for us to attend a concert in Vienna. For us that was lovely as we were initially not going to attend this optional extra but were so pleased we did. The cruise was probably not as relaxing as we had thought it would be only because we did all the tours which were included in each port, plus some optional extras. Walking on European cobblestone is a killer. We also caught the bug that went through the ship as well which slowed us down for a couple of days. Mainly Americans, few Canadians, couple of New Zealanders, 8 Aussies. Lovely way to see European towns from a different perspective. Read Less
Sail Date: August 2015
We sailed the four rivers of Europe from Amsterdam to Budapest. The newly christened ship was gorgeous and the staff was fantastic. Kane, the cruise director was phenomenal with a wealth of information and extremely hospitable. We had a ... Read More
We sailed the four rivers of Europe from Amsterdam to Budapest. The newly christened ship was gorgeous and the staff was fantastic. Kane, the cruise director was phenomenal with a wealth of information and extremely hospitable. We had a balcony cabin which was worth the money and provided us days of beautiful scenic viewing. The food was superb and the wait staff was spectacular. We can't say enough about this journey. There was a complication of the Mein River was low as it has been that way for a few weeks so they bused us from Nuremberg to Passau - a 2 1/2 hour trip. We boarded the sister ship Gefjon and had the same cabin. Kane stayed with us and the cre was equally as good. Because of the complication Viking provided us with a free concert in Vienna - Mozart and Strauss. Just spectacular. Stops were great to include Melk, Kinderdjik, Cologne, Miktenberg etc. Viking has 35 ships and 250 buses so they are well prepared for low water levels and provided excellent tours in each stop with wonderful guides. Cabins are equipped with American and European electrical outlets. Read Less
Sail Date: July 2015
Our crew from the Viking VE was simply great. Whenever, there was any type of change to the itinerary, it was in addition to & I considered it an upgrade. We were one of the ships that was caught up in the low water problems. Our ... Read More
Our crew from the Viking VE was simply great. Whenever, there was any type of change to the itinerary, it was in addition to & I considered it an upgrade. We were one of the ships that was caught up in the low water problems. Our cruise director, Kane, carried us through that transition without a glitch what-so-ever. I felt it was giving us more for our money, not less. We were able to bus through the countryside and never missed any of the scheduled tours. Great Job. All the shore excursion were very informative. The extension hotel in Amsterdam was so very convenient to public transportation that we explored the outskirts easily. The food, the cabins all of the common areas and our staff were simply wonderful. They catered to us from the time we landed in Budapest until we went through out gate to depart in Amsterdam. I watched as they helped with someone who lost their passport, prepared special food for special diets, furnished refreshment at the door when we returned from a hot tiring tour, furnished umbrellas for those who needed one and blankets if we wanted to sit outside when it was chilly. I will definitely travel Viking again. Read Less
Sail Date: July 2015
The Viking Grand European cruise exceeded all of our expectations. The facilities on the ship were first class, the day tours very well organised with excellent local guides, and the ship crew and staff were the best we have experienced ... Read More
The Viking Grand European cruise exceeded all of our expectations. The facilities on the ship were first class, the day tours very well organised with excellent local guides, and the ship crew and staff were the best we have experienced on any of our travels. All meals were top quality, especially the 5 course farewell dinner. Special mention goes to Kane the cruise director. He was tireless in making sure everyone on board was entertained and well informed of all activities. Also fantastic service from Edward and Maynard in the restaurant. All movements on and off the ship were effortless including the embarkation on disembarkation. Viking have these processes down to a fine art. The itinerary for this cruise has many wonderful sights, both the scenery along the rivers and the towns and cities we visited. Viking has secured its own docking facilities at several of the cities - all in prime locations. If we decide to do another river cruise Viking will definitely be our first choice. Read Less
1 Helpful Vote
Sail Date: July 2015
This was our first river cruise experience and we were impressed. From the initial greeting at the airport in Amsterdam to the assistance at departure from Budapest, Viking crew and team members were extremely courteous and hospitable. ... Read More
This was our first river cruise experience and we were impressed. From the initial greeting at the airport in Amsterdam to the assistance at departure from Budapest, Viking crew and team members were extremely courteous and hospitable. They were like family and knew how to anticipate what we might need or want. Our veranda state room was well equipped with what we needed, but we found ourselves enjoying the views from the public areas of the ship in the midst of new found friends. The day excursions were guided by knowledgeable and interesting guides. The additional excursions were well worth the added costs. The food was delicious, but our favorite was the pork knuckles we ordered at the cafe in Cologne. We have fond memories if this trip and look forward to more in the future. Read Less
Sail Date: July 2015
Having been on ocean cruises, this was by far the most enjoyable. Our suite gave us the ability to be able to sit on the veranda or sit in the living room and really enjoy being on the ship in our rooms.The Activity Director certainly had ... Read More
Having been on ocean cruises, this was by far the most enjoyable. Our suite gave us the ability to be able to sit on the veranda or sit in the living room and really enjoy being on the ship in our rooms.The Activity Director certainly had his work well planned and made the shore excursions very enjoyable and informative. It was so nice to have every passenger able to sit down at the same time to enjoy dinner In the dining room. Th/de on ship entertainment was very enjoyable and of great interest as to what location we were in so we had a little experience of their culture. The fact that there were off ship events planned each day made the trip so very enjoyable and we got an idea of just how the area was. Having spent pre days in Amsterdam really gave us an idea of life in that city. In hind sight was wishing we had spent extra days in Budapest also. Our onboard experience with the personnel was beyond expectations with the exception of the concierge and it seemed like he was new to the job and was uncertain about things off ship and he was very hard to understand. I have been extolling the trip to everyone who asks about my adventure. Currently I am planning a trip to Australia and New Zealand in Nov. of 2016 and will be looking to see if Viking offers anything we might be able to take advantage of. Read Less
Sail Date: June 2015
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we ... Read More
After numerous foreign travels by air and coach, our experience with Viking and Viking VE fully met or exceeded all expectations for comfort, meeting our diverse interests and providing an overall satisfying experience. From the moment we stepped off our plane in Amsterdam until we departed Budapest, Viking and the crew of the VE were there with friendliness, guidance and help. Our hotel in Amsterdam and accommodations on the VE were spot on what we expected from Viking and desired. The Viking VE crew was simply outstanding. Viking's attention to detail, efficiency of operations and provision for multiple options for their travelers is unsurpassed in our experience. Our satisfaction was such that we immediately signed up for another Viking cruise as soon as we got home! Read Less
Sail Date: May 2015
Maiden voyage of the VE - enjoyed thoroughly - excellent food, accommodations were perfect, staff was very attentive, friendly- in fact outstanding - worked well together - could not do enough for you Program Director Kane was the best ... Read More
Maiden voyage of the VE - enjoyed thoroughly - excellent food, accommodations were perfect, staff was very attentive, friendly- in fact outstanding - worked well together - could not do enough for you Program Director Kane was the best Director of any cruise we have been on - in fact he was beyond OUTSTANDING - tours were very very good, on board entertainment was appropriate for the age level of the passengers - very enjoyable highly recommend Viking and the VE Read Less
Viking Ve Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.5
Entertainment 3.0 4.1
Public Rooms 4.0 4.7
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 5.0 4.5
Enrichment 4.0 4.5
Service 5.0 4.8
Value For Money 4.0 4.5

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