Sail Date: July 2019
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the ... Read More
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the Assistant Cruise Director, they were amazing. The food and service on Riviera was also amazing and due to this experience the folks that I met on the Riviera decided to book Insignia 14 day Caribbean. Thank goodness we were with 6 other friends, or we could not have bared the thought of 2 weeks on this ship. Where to start...let's start with the biggest problem, the cruise director! We disliked him so much, we can't even remember his name, we believe it was Ray. We heard the guy on the loud speaker announcements daily and didn't get to see him until day 5. We tried to be friendly with him and one person in our party went over to him to see if he was going to sing at karaoke or not - the Cruise Director was staring at this phone all through the event. He looked up at the person in our group and very sarcastically said - "I hire singers, I don't sing", then went straight back to his phone. All of us were dumbfounded! Believe it or not, it got worse, he then went over to the bartenders and started pointing and laughing at our group - we had no idea why, perhaps he thought his sarcastic remark to a gentleman in our group was funny???? Disgusting!!! Remember, when traveling as a group of 8 on Oceania we spent over 50K for the two week cruise - this type of behaviour should not be tolerated. School children are better behaved! The food quality, in my personal opinion, has dropped since we cruise on Riviera in 2017. On Riviera, the quality and selection were extremely good - especially in the specialty restaurants. On Insignia however they were marginal. My entree in Toscana was horrible - how on earth can you mess up a plate of pasta? The pasta in the buffet was 100% better. I went to culinary school for 2 years, and believe and am qualified enough to remark on the food quality. * The buffet was mediocre and repetitious. * The main dining room was the best place to eat, but again, the quality was not up to par * Bar Services at all venues were quite good This ship underwent a dry dock very recently and it appears they just concentrated on the cabins and updated the furniture and carpet in the public areas. On the pool deck the boards were loose and warped. I watched more than one person take a stumble on it. There were very elderly people on this, you would thing that Oceania would spend the money to fix the teak deck. The ship also looks tired on the outside - lots of rust and Overall - Your World, Your Way - I think not. This will be our last Oceania Cruise. The cost associated for this trip was NOT fulfilled in any way. We have paid much less on Princess, Celebrity and Holland American and no longer see the benefits of this marketed "UPSCALE" line. This line needs to re-think their approach, it's not working any longer. Read Less
Sail Date: July 2019
I have been cruising for the last 20 years and Oceania cruise was the worst of all. This cruise marketed as “Upscale” was nothing but a hype, money-grabber and false advertising of #1 in hospitality. Poor quality of entertainment, rude ... Read More
I have been cruising for the last 20 years and Oceania cruise was the worst of all. This cruise marketed as “Upscale” was nothing but a hype, money-grabber and false advertising of #1 in hospitality. Poor quality of entertainment, rude & obnoxious Cruise Director (Ray) who didn’t know what he was doing and on top of it had an attitude. Besides neither was he seen on board nor there was any representation of him in the first 5 days of the cruise. The itinerary included 2 ports - Bonaire & St. Kitts. Both these islands were practically shut down due to public holiday. They were practically devoid of life with an unscheduled turned-down transportation service. Why would one dock at an island on a public holiday – to get a discount in the docking fees? Absolutely ridiculous. The quality of food whether it was at the buffet or specialty restaurants was only marginally better than other cruise lines and did not justify the high premium price that was charged for this supposedly “Upscale” cruise. In all fairness, the housekeeping & bar staff was quite attentive and saved out trip. What a waste of money - but one never knows unless one tries!!! Read Less
8 Helpful Votes
Sail Date: July 2019
A few weeks ago, we cruised aboard MS Insignia. It has been several years since we have been on Oceania (due to retirement plans). We were looking forward to two things: The voyage to Cuba and how the line has fared in the years since ... Read More
A few weeks ago, we cruised aboard MS Insignia. It has been several years since we have been on Oceania (due to retirement plans). We were looking forward to two things: The voyage to Cuba and how the line has fared in the years since we last travelled with them. First things first, the trip to Cuba was cancelled. Not Oceania’s fault, as it hit all the cruise lines hard. We had originally booked a low deck porthole cabin for this trip. Once the Cuba trip was cancelled, Oceania came back to us with a very nice package of monies returned AND possible upgrades. We chose an upgrade (which we paid for), to Concierge level. We spent a few days in South Beach, pre cruise, and then boarded Insignia. We were very pleased with the refurb that the ship had just finished. Beautiful and elegant in all aspects of this small ship. This was our 65th cruise and have been on many lines, but must say that the small ship feel was really nice. Our cabin was a nice size with lots of storage space, very nice balcony and great amenities. We spent more time on this balcony than many other ships from our past. The bathrooms are very small; particularly the shower, but we are not large people, so it did not affect us. Our cabin stewards were excellent, exceeding our expectations. Bottled water was placed in our cabin each day and always kept full. Bottled water is filtered aboard ship and replaced each day in your cabin (included). You can walk the entire length of this ship within two-three minutes. We were on Deck seven, so we were always two decks up to the Terrace Café and Pool, or two decks down to the Main Dining Room. There are two shops, a very tiny lobby and several areas to enjoy drinks or relaxation. The library on Deck 10 was a beautiful place to relax and read. The days of libraries like this on most ships are gone. The Show room area was very spacious and was used for several different events during the voyage. This ship has very limited entertainment. A pianist in the evening, along with a quintet of strings. The main show was always at 9:45 p.m., when most of the ship had gone to bed. The entertainment was okay, but we did not go to more than one show. There is also a stunning view lounge on the upper decks with wonderful views of the ocean. The times we went there to enjoy an after dinner drink, it was usually empty! The FOOD is what we were most anxious to try as we had remembered it being outstanding from a previous cruise. We were not disappointed in any of the venues on board. The two specialty restaurants are included in the price, but you only get one shot at each of them (unless you are a Suite guest). Both Toscana and the Polo Grill were outstanding, each in their own way. The quality of the food, presentation and service were all excellent. The Main Dining Room was excellent too, with a wonderfully diverse menu each evening and great service. Very nice wine lists in all outlets also helped. We enjoyed breakfast in the MDR several times, and again, was top notch. The Terrace Café is the buffet. It is not very big, nor is there a large selection. We did feel, however, that the food offered was very nice quality and we enjoyed it. We especially enjoyed the great cheeses each day (which were not the processed goo that you get on most ships). Sitting outside on the ship’s fantail, was really nice, especially in the Caribbean setting. The pool restaurant served very nice sandwiches and grilled items cooked to order. Also, it had a daily fruit and salad bar, along with some of the best ice cream and shakes at sea. Our ports of call were not the reason we stayed with this cruise after Cuba was cancelled. Key West, Roatan, Belize and Costa Maya (which had to be skipped due to high winds) were all okay. We had been to most of them, so we didn’t do any excursions. I could write many pages about this ship, but need to conclude by saying we look forward to travelling with Oceania again in our cruising future. IF you like the small ship experience, you will love this ship!! Thanks again to all members of the crew that made our week go by way too fast! Read Less
4 Helpful Votes
Sail Date: July 2019
Oceania (and the government) cancelled out 7 day cruise to Cuba. The cruise was "re-routed" to some obscure ports (Belize/Honduras/Mexico). This 'high-end' (self-proclaimed) cruise line them filled up the ship with ... Read More
Oceania (and the government) cancelled out 7 day cruise to Cuba. The cruise was "re-routed" to some obscure ports (Belize/Honduras/Mexico). This 'high-end' (self-proclaimed) cruise line them filled up the ship with anyone " looking for a deal". Everything from there went down-hill.They pre-booked us into the Miami East Hotel overnight, except they failed to inform us that there is an active construction-zone going on. Boarding was a nightmare (excuse was the "Coast Guard was inspecting"). The "entertainment" got sick, so saw only one so-so show and then some 3rd rate comic and magician and showing Dumbo and Marvel movies was all that was left. The ship's captain decided not to pull into one Mexican port because of "7-8 feet surges". Funny a Celebrity ship was already docked there, so clearly this must have been a corporate decision to save docking fees and cut costs. The ONLY redeeming value on this cruise was the food and dining service. The manager of the Polo Lounge was superb as was the food. Overall, BIG disappointment. Shame on Oceania! Read Less
51 Helpful Votes
Sail Date: May 2019
NEVER AGAIN!! Completed a segment of the Oceania Around the World 2019 cruise. Treated like a second class citizen by ATW Travelers who were given special privileges while the rest of us treated as if we did not belong despite the ... Read More
NEVER AGAIN!! Completed a segment of the Oceania Around the World 2019 cruise. Treated like a second class citizen by ATW Travelers who were given special privileges while the rest of us treated as if we did not belong despite the dollars paid being very high.(The ATW cruisers made up nearly 3/4 of the cruisers onboard) . Atmosphere onboard - us and them - it was dreadful. Crew extremely nervous of upsetting any ATW cruisers. Specialty restaurants completely empty by 9pm - no atmosphere with most ATW cruisers in bed by this time. Menus at Oceania Toscana restaurant not overhauled in 14 years. Food offering very “yesterday” very heavy. ATW given priority for all sittings at specialty restaurants before 8pm. Constantly asked by other cruisers and crew if we were “Seggies” the name given by ATW cruisers to the perceived “second class” i.e.those who were NOT on the ATW Cruise. Made very clear we should - stick together and not bother the ATW’s. At least there were many wonderful “Seggies” but all of us felt we were treated - differently -in all aspects of the day to day cruise life compared to our past crushing experiences. Shore excursions were outrageously overpriced and slow. Those with permanent injury and unable to walk unaided, taking excursions they could not complete without assistance. Ship encouraged it -simply money making. Entertainment onboard was very ordinary and if there were acts that invoked fun they were quickly told off by the ATW travelers via the Crusie Director making most entertainment bland and boring compared to other luxury cruises we have experienced. MOST DISGUSTING OF ALL was witnessing the BAD BEHAVIORS of grown Women to each other and the crew over OF ALL THINGS - NEEDLEPOINT. Crowd control became necessary after physical fighting and crying broke out over not getting their desired Needlepoint pattern. Ship made daily announcements about the need to obey security at the morning Needlepoint distribution. Very large groups of ATW women joining together- physically fighting, lying, pushing and shoving to gain advantage over others. Ongoing ridiculous abhorrent behavior that would seem funny BUT it was ugly to watch and unfortunately very TRUE!!! We also sadly paid handsomely for the privilege to witness this - ship could not control them. Clothes were stolen out of ships dryers and worn by other ATW passengers and when challenged they answered “ prove it’s yours “. ATW cruisers organized their own exclusive sessions onboard for various things taking over the use of public space and telling Seggies they must leave the area. Crew would tell us to move or the ATW people would make their lives hard. Yoga sessions were conducted by a passenger who was NOT a trained, sanctioned employee of Oceania. She and her ATW students demanded and were given exclusive use of the gym while not allowing Seggies to attend their sessions or access portion of the gyms common area during her sessions. Again we were told not to question it - they had priority. The list goes on -It was absolutely horrible !! More like traveling with a very self indulged group of Aged Care Retirement people. Never again!!. This was NOT - repeat NOT - a Luxury Cruise it was the Cruise from HELL! Travel on a segment of any ATW cruise with Oceania at your own risk. If you still have life in you and you wish to enjoy your hard earned vacation dollars in a good environment explore other cruise options. Read Less
23 Helpful Votes
Sail Date: March 2019
Just returned from the Tokyo to Singapore (25day)segment of the World Cruise on Insignia. (We were not advised at time of booking with Oceania that we were joining a world cruise)Spent a lot of money on this trip and have never had such a ... Read More
Just returned from the Tokyo to Singapore (25day)segment of the World Cruise on Insignia. (We were not advised at time of booking with Oceania that we were joining a world cruise)Spent a lot of money on this trip and have never had such a bad experience on Oceania. We were not aware we were joining aprox 360 world cruisers (w.c’s.) but found out right away that cliques had already been established and it was almost impossible to penetrate the barrier between the segment guests and the w.c’s. Getting a large table for dinner was near impossible (never experienced that). Several events were organized for the w.c’s (special events and private parties)while the rest of the segment guests were left behind with little and sometimes no entertainment at all. We also realized the segment guests were paying US$100 pp.pd more than the wc’s we assume to subsidize the world cruise. Never been on an Oceania Cruise where there were NO extra activities. Especially on sea days. It was the usual bag o beans, trivia, mini putt and table tennis. It was sooo... boring. We made our displeasure known to the concierge on two occasions and promises were made that our concerns would be escalated but of course we heard nothing. We have sailed many times with Oceania but won’t will be sailing with them again. Perhaps the new owners (NCL) are making their presence known. Read Less
5 Helpful Votes
Sail Date: January 2019
I had been researching around the world cruises for the last four years, in preparation for giving myself one as a retirement gift. After comparing many, I selected this one for its outstanding itinerary, which no other ship came even ... Read More
I had been researching around the world cruises for the last four years, in preparation for giving myself one as a retirement gift. After comparing many, I selected this one for its outstanding itinerary, which no other ship came even close to. The ship was just refurbished weeks before we embarked, and was like new. The crew was excellent, with superb service. The entertainment was very good, considering the smaller size of this ship. Both Cruise Director's, first half, Leslie, second half Ray, were wonderful, each in his own way. As were the ship's entertainment staff. The enrichment lecturer's were wonderful. The guest entertainer's were mostly very good. I really love the layout and public room's on this ship. It is the perfect size for a port-intensive world cruise, and can get into many ports that the larger ships can not. Yet it is large enough to handle the weather really well, although we had for the most part, excellent weather. I am not a 'foodie', so the fancy menu's were 'wasted' on me...I am satisfied with plain 'meat and potatoes'. Which I certainly did enjoy in all of the food venues. The special events held for the ATW guests were very well received, but I don't feel like those on segments were neglected, at all. My friends I made from the 'solo' group welcomed all to our nightly dinner's, and we made good friends with many doing just segments. The ship held Captain's cocktail parties, and Oceania Club parites, for ALL passenger's on each and every segment. We also mixed well with segment passenger's who attended all of the "Big O Points" games and triviia ....half my team was made from segment passenger's. We also had a Cruise Critic M&G party, on the first sea day of each segment for all the newbies joining the cruise. There was some poor behavior at the needlepoint kit distribution by some, but the staff quickly changed procedures to solve that problem. The crew was simply amazing...friendly, competent, and seemed to know everyone by name. This cruise was life-changing for me in more ways than one.... First, Dr. Boris, and his 2 nurses literally saved my life when I suffered a heart attack on board, and saw to it that I received immediate care in a Bordeaux hospital. I recovered enough a couple of weeks later, that I was able to reboard the ship in Halifax, and complete the voyage to Miami. But the best part, was meeting the love of my life, Betsy on the second day on board, and in front of about 250 of my shipmates, marrying her right on board, with two days to go to the end. It just doesn't get any better than that....:) Read Less
17 Helpful Votes
Sail Date: December 2018
We are experienced cruisers on both large (Celebrity, RCCL, NCL, Princess, Costa) and small (Azamara, Windstar) ships. I think our expectations were in line with the size of the ship, and of course I did quite a bit of research before ... Read More
We are experienced cruisers on both large (Celebrity, RCCL, NCL, Princess, Costa) and small (Azamara, Windstar) ships. I think our expectations were in line with the size of the ship, and of course I did quite a bit of research before leaving. We knew the bathroom was going to be small- but sheesh! The shower is REALLY small. I'm a small person and it still seemed tiny- I don't know how some people even manage to fit! The cabin itself seemed smaller than what I thought was the same cabin on the Azamara Quest. (6090, Aft) The cabin seeming small was not a big deal but what we were really disappointed in was the food and some of the policies. We had a concierge class cabin so had four nights in the specialty restaurants. I was looking forward to some nice prime rib at the Polo Grill. I ordered an "end cut" and wow-- what I got was a very under cooked (almost raw...) piece of end cut. It would have been better if they just said "sorry, we don't have any available." They took it back and "grilled" it which is not prime rib. They offered to switch it for something else but at that point I just ate the baked potato and called it a night. We thought the food was better at Toscana. I guess I heard to much about how good the food is and my expectations might have been too high. We found the service on the ship to be very good. The only other thing we were disappointed in was their so-called included laundry service for concierge class. You have to allow three days turn around time which on a 10 night trip seems a bit excessive. They do say the included laundry is only "fluff and fold" and boy was that correct! I used the included pressing of four items which resolved some of the fluff and fold problem but not all of it. When we booked our trip the only thing available was concierge class-- not sure it was worth the extra cost on the smaller ships but we were okay with it as we wanted this timing and itinerary. From what I have read most seem to enjoy the concierge lounge on the larger ships. My other issue was that their policy allows scooters or wheelchairs to be in the hallway. As long as the cleaning carts can get by they let them stay there. I mentioned this to the front desk as I seem to remember that most cruise ships do not allow this. If you hit rough seas they become flying missiles that could hurt employees or passengers. She said "they don't have enough accessible cabins so this is our way around it." When someone gets hurt my guess is they will change the policy,,,,,, They brought out Christmas decorations around the 15th of December which were very nice. I thought the entertainment was good for a small ship and the cruise director, Shawn Carter, was very good. He did some entertainment one afternoon and we enjoyed that quite a bit. I also really enjoyed Constantine Dragulov, a pianist and vocalist. All in all I don't think we'd return to Oceania. Some of the employees were terrific, (such as bartender Desi and sommelier Andre) and all were at least adequate. With that said, I don't want to be the one that has a scooter come flying at me! Read Less
8 Helpful Votes
Sail Date: December 2018
We were pleasantly surprised by the outstanding cabin! Renovations are outstanding! Service and food the entire cruise was excellent --- no matter where we ate. The eggs benedict was outstanding at the Terrace Cafe! Fresh muffin, Canadian ... Read More
We were pleasantly surprised by the outstanding cabin! Renovations are outstanding! Service and food the entire cruise was excellent --- no matter where we ate. The eggs benedict was outstanding at the Terrace Cafe! Fresh muffin, Canadian bacon with freshly poached egg and topped with outstanding Hollandaise sauce. Yum! In fact all the selections in the Terrace Cafe were excellent --- spoiled by all the servers who were there to please. My husband fell in love with the extra thick chocolate shake in Waves. Grand Dining room had excellent food and service, but at times could be slow and a bit frustrating. If you needed something "out of the ordinary" it was hard to get the item. Polo and Toscano Specialty restaurants were both excellent! Entertainment was varied and good. The singers were extremely talented and the Frank Sinatra impersonator was outstanding! The Martini Bar piano player and entertainer at one of the big shows was excellent. Martinis were outstanding! The enrichment lectures could have been better --- we expected to hear more about Cuba's history and politics. The presentations were limited and bland -- that was disappointing. Excursions on Cienfuegos were the best; though the one going to Colonial Trinidad in Santiago was very interesting and good. The buffet lunch in one of the local restaurants was delicious. Time was limited in Havana ... would have been good if we'd been able to see a Tropicana Show there and had more shopping time to get cigars & local crafts.. Read Less
8 Helpful Votes
Sail Date: December 2018
We previously sailed on the Insignia. We have never been to Cuba before and the cruise stopped at three ports in Cuba. The embarkation was a little slow for a smaller ship. The dining was very good in all the restaurants on board. The Wi ... Read More
We previously sailed on the Insignia. We have never been to Cuba before and the cruise stopped at three ports in Cuba. The embarkation was a little slow for a smaller ship. The dining was very good in all the restaurants on board. The Wi Fi access is free one device per cabin. The speed was very slow at times and some websites would time out before I could login. The cabin size was okay with a veranda. There was limited desk space. There were cabinets and shelves all around to store clothes and personal items. The bathroom was small with a shower and limited shelves. The lightning in the cabin was very good. There were USB ports on both sides of the bed and on the desk. There was one 220 V and 110 V outlet on the desk. There are two banks of elevators on the ship one aft and one forward. The ship was was recently remodeled. The entertainment was very good one show per night. There were activities every day, There is a full casino and bars on different decks on the ship. Read Less
1 Helpful Vote
Sail Date: November 2018
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The ... Read More
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The Ship was on it's last voyage before dry dock where it was getting a complete overall,so a lot of the other things will not apply. I loved the itinerary of this cruise because it was one of the few that included Bermuda, but because of the time of year we encountered some bad weather and could not get into one Port but nonetheless I still enjoyed the Cruise. The entertainment at night was varied,but wasn't of the caliber of some of the other cruise lines. The Dining Room staff were accomodating in trying to seat me with another couple most of the time. I met a lot of many wonderful people on the cruise which is why I love travelling on a smaller ship. Read Less
2 Helpful Votes
Sail Date: November 2018
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only ... Read More
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only 1 port, Bar Harbor, due to tender issues. For the most part, the ship was in good repair and other than some slightly worn upholstery it was well kept and all areas very clean. Our stateroom, 8000, is considered a suite and was lovely and included a 3 cushion full sized sofa, 2 club chairs and a glass table in addition to a very comfy bed. There was plenty of storage and the bathroom must be larger than other levels as it was plenty big. Oh, and the live orchid in the room was a lovely touch. A slight disappointment was the main dining room with their menu of sameness. Oh, there’d be a special few items thrown in daily but it wasn’t exceptional. What WAS fabulous was The Polo Grill and the grilled lobster tails and grilled shrimp every evening in the buffet. We found the Italian restaurant, Toscana, to be just okay. Husband returned one entree, a veal dish. I tasted it and agreed it wasn’t good either in texture or taste. I will say staff immediately swooped in and expedited his new order. The buffet is handled very well. No cruiser touches the food. You indicate what you want and staff prepare your plate THEN, more often than not, another staff member steps in and carries your plate to your table. There’s no self serve of food or drink. Another true highlight is tea time which is a lovely event served with a background of a string quartet. The house band was good with one member being exceptional. Staff was fabulous. The cruise director, Shawn Carter, was one of the more engaging CD’s we’ve met. All service staff were quick with their greetings and generous in their thank you’s. The only flaw we encountered was a rather disengaged front desk staff but that blip was more than made up by the butler who couldn’t do enough for us. He was so well trained and seemed sincerely vested in our enjoyment. I wasn’t expecting much in the way of entertainment but was surprised—pleasantly. In addition to several enrichment talks (on the ports of call, on the history of where we were traveling, to an marine biologist giving talks on various sea life) the evening show included a comedian, a magician, several singers, a fabulous guitarist, a pianist. True, there’s no production numbers like you find on larger ships but the shows are more like lounge acts. Very intimate and entertaining. There was the usual bingo, trivia, karaoke, bracket making. WiFi was usually good—not speedy but adequate save one day the satellite wasn’t functioning well as some streamed newscasts on the TV were not working either. So would I sail Oceania again? Yes!!! I enjoyed the quietness of the ship, the lack of rowdy games, loud music or intrusive photographer. Fellow passengers were a mature, well traveled group which made for interesting conversation. Read Less
9 Helpful Votes
Sail Date: October 2018
My wife and I and two couples sailed on Insignia late October/November from New York to Montreal. A misnamed "Fall " cruise. Having arranged the cruise I boarded with some trepidation because of the imminent refit. However ... Read More
My wife and I and two couples sailed on Insignia late October/November from New York to Montreal. A misnamed "Fall " cruise. Having arranged the cruise I boarded with some trepidation because of the imminent refit. However the condition of the ship was fine and we liked the rich colours of the décor (about to go pastel and bland) We had a verandah cabin which was reasonably spacious. The amount of storage space was great. The bathroom small but functional (hate shower curtains!) The bed was very comfortable. We were late to dinner on the first night due to taking full advantage of sailaway from New York which looked magnificent at night. To ease numbers the six of us were asked to dine at Toscana which was a great treat. Very nice food and service. We enjoyed Bar Harbour and Boston very much. Then the issues began. At Bar Harbour it was deemed too rough to tender ashore so" in the interests of passenger safety "(an oft repeated phrase) we spent the day scenic cruising. The day was foggy and we were not near the coast so there was nothing scenic about the day. We have missed ports before for the same reason, even in the Med, so no big deal. St John is a disappointing port. Not particularly scenic, no fall colours on display, shopping malls still in the 1960s. The reversing tide is the drawcard, however that did not occur when we were in port. Oceania in designing the itinerary must know what the tides are for the port. We sailed out into a significant storm. The ship pitched and shuddered all night, worse than any "yips" I have experienced on a flight. While I felt reasonably safe, my wife along with many others was concerned. I do not recall any reassuring words being given by either captain or other officer.When day dawned we could see sizeable swells, estimated by crew at 10 metres. We sailed to Halifax, the captain came on and said we would not be able to dock as it was too rough for the pilot. We would try to dock later in the morning. More scenic sailing, in the interests of passenger safety!. This involved sailing at around 8 knots, seemingly beam on to the large swells. There were sounds of crashing crockery and glassware throughout the day. The crew at the Barrista station and in the dining rooms continued to give very good service despite the difficulties. Several crew members said it was the roughest conditions they had encountered. Late in the afternoon an officer told us thathe ship had to dock at Halifax to take on a high grade of fuel required while in Canadian waters. This was informal information, certainly nothing came from the bridge. We eventually docked at 2200 and sailed again at 200 the following day. That gave the six of us time to hit three bars and listen to Neil Young soundalikes on open mic nights. Because of the late departure we missed going to Sydney. Some months before the cruise we were advised the stop at Sept Isles was cancelled. The reason given was new speed restrictions on the St Lawrence due to the presence of whales. Just before we departed we were advised the stop at Saguney was cancelled because facilities were closed for the winter. We had an overnight in Quebec as some compensation and Quebec is a very interesting port. However an advertised one day at sea became four. Not really what we paid for. We became aware that a group as large as 25 had demanded to speak to the Captain. That meeting did not happen because repotedly the Captain did not speak to passengers! The approach taken by the Captain was followed by other senior officers who were not visible during the voyage. The honourable exception was the Cruise Director Shawn who did a great job of keeping a lid on matters. There was a lack of communication and transparency about why ports were dropped from the itinerary and missed during the voyage. Free drinks were on offer for 2 hours on two evenings. No use for those of us who had purchased the Premium drinks package. No suggestion of a refund. While on the drinks package we only decided once on board to take the package which I found disappointing. My wife and I love chardonnay. There were two in the package, one Californian the other French. The ship ran out of Californian within a few days and then ran out of the French. So no chardonnay for the last two nights. Yes there were pinot gris and pinot grigio available but hardly "Premium" We certainly still had a good time, enjoyed the entertainment and the food. However cruising is very competitive and I would have to think hard about going on Oceania again, and certainly would not cruise on a ship with the particular Captain in charge In hindsight taking the last cruise of the season carries a risk of rough weather. However that does not excuse the lack of effective and open communication.Frankly I think what little we were told was nonsense.. As I said Shawn was an excellentexception. Read Less
10 Helpful Votes
Sail Date: October 2018
We have just returned from the worst cruise experience ever. The atmosphere on board when the ship docked at Halifax was close to a mutiny. The Captain was being asked to explain why we had endured four days out of ten on the sea instead ... Read More
We have just returned from the worst cruise experience ever. The atmosphere on board when the ship docked at Halifax was close to a mutiny. The Captain was being asked to explain why we had endured four days out of ten on the sea instead of one. Why the ship had arrived at Halifax at 22-00 ? My wife had to spend the day in the cabin due to the ship circling for most of the day feeling sick and giddy. Then to add insult to injury a bill was received from the Doctor for $445 for my wife’s treatment for sea sickness---a more appropriate action would have been a note and some flowers to say sorry. It is outrageous to charge a single dime for her treatment caused by the ineptness of the ship . One of your ship staff admitted that out of the last seven scheduled stops at Sydney only once did the ship dock There were many guests calling for an explanation from the Captain and were given the lame excuse that he was asleep. There was not any explanation given for the delayed arrival at Halifax. The General Manager was given an extensive list of cabin numbers so that he could offer an explanation for the delays but he did not have the courtesy to reply. There were free drinks offered to say sorry but these are of no value if you are teetotal Additionally I had requested an anniversary cake and it took three reminders before the “surprise” arrived. The helpful waiter offered to deliver it to our cabin and we are still waiting for its arrival……. I complained about the portion size of the fish at the Toscana restaurant and did not get a proper explanation, only an ansafone message saying that the Restaurant manager will call back. I am still waiting….. The attraction to the cruise was New England in the Fall and the attractive eight places to visit. In the event there were only four Can’t help feeling that the Cruise was for the benefit of Oceania and not its passengers so that passengers could spend more while the ship sailed the Ocean. How wise was it for this voyage to have taken place given the weather conditions in the Atlantic at this time of the year I would like to say that the staff in the dining room and cabins went out of their way to be helpful. The ship was tastefully fitted out but I felt that the entertainment was under par Read Less
19 Helpful Votes
Sail Date: October 2018
We chose this cruise for the destinations along the Atlantic coast of the US and Canada and down the St Lawrence - New York to Montreal. We missed half of the scheduled ports of call: Bar Harbor, Halifax, Sidney and Sagueney. Other than ... Read More
We chose this cruise for the destinations along the Atlantic coast of the US and Canada and down the St Lawrence - New York to Montreal. We missed half of the scheduled ports of call: Bar Harbor, Halifax, Sidney and Sagueney. Other than Bar Harbor (too rough for the tenders), we have had no proper explanation from Oceania or the onboard staff. The Captain refused to meet the passengers and effectively locked himself in his cabin or on the bridge. The general manager met with the passengers but was clearly in total awe of the Captain and merely said he is sorry. So instead of the scheduled one day at sea, we will have 4 and to compensate for missing Sagueney we will have 2 days in Quebec. Better than another day at sea I guess. However, a suggestion from many passengers, that we spend a day at Halifax and another at Sydney and only one day in Quebec was ignored despite it appearing quite feasible, This is a relatively small boat, so there is very little to do unless you fancy needlepoint, bracelet making, karaoke or bingo. Don’t get me wrong the ship is great, most of the staff are wonderful and the food top class. But I expected it to be somewhere to return to every day not to be on it full time. The library was chockablock! The passengers were going stir crazy. No wonder the Captain won’t show himself. In fact, we understand he didn't attend his own cocktail party. The only compensation the passengers got was 2 two-hour free drinks sessions over 2 days. Wow! Despite having emailed Oceania several times, I have had no explanation as to why we had to miss so many of the scheduled ports of call or nay apology. As for the title of the cruise Fall Splendors - we’ve seen precious little of those. As regards the ship itself. It was excellent. Despite an imminent and extensive refurb. it was in great shape and the public rooms and restaurants were a pleasure to be in. The staterooms are a little small but well appointed and comfortable. The bed was excellent. The bathrooms are tiny and, I suspect a challenge for anyone over 6'. The dining and standard of food were excellent. We generally ate in the Grand Dining Room but had 2 nights each in Polo and Toscana. All were superb. We also tried the Terrace and Waves which were both excellent and the afternoon tea in Horizons was also great. The Staff were excellent, attentive and helpful at all times. The only issue was that one of the Reception staff was quite rude when I tried to get an explanation for the missed ports. When I suggested that the Captian didn't really exist, she thought I was serious and gave me a long explanation as to what would happen if we didn't have a Captain. Obviously had a sense of humour bypass! We didn't think much of the entertainment choices, but that's not why we booked the cruise. Overall, what could have been a great cruise was spoiled by spending so many days at sea. This may have been for good operational reasons but these were never explained to us. Like a lot of fellow passengers, we felt the changes in the schedule were for Oceania's benefit rather than the paying customers. Given the time of year, I don't think this cruise should have sailed. A "cruise too far" perhaps from Oceania Read Less
2 Helpful Votes
Sail Date: October 2018
We chose this NEWEngland/Canada cruise because of the Oceania reputation and the quieter atmosphere of a smaller ship. Oceanis surely scored very high in terms of their wonderful staff, excellent dining room, and delicious food. While ... Read More
We chose this NEWEngland/Canada cruise because of the Oceania reputation and the quieter atmosphere of a smaller ship. Oceanis surely scored very high in terms of their wonderful staff, excellent dining room, and delicious food. While some aspects of the Fall Wonder tour were great, none of the great things included the ship itself and certainly not the poor decision made by the Captain to cruise into a Nor’easter. Best aspects include a wonderful team of servers, cabin stewards, and crew; these young people deserve an A +. Also excellent was the dining in the Grand Dining Room and the cuisine. However, while no one can blame the Captain for the terrible weather -including a nasty storm - the decision to leave a safely docked port in St John and cruise through a terrible storm in order to reach a destination which would not even allow us to dock was a reckless error. The night of the storm was no less than terrifying. The next day, as both glassware and unsteady humans fell to the floor there was not a word from the Captain to reassure anyone...only the messages announcing that we had no port to enter. Out of eight possible ports we missed four. Instead of one sea day we had four. No Happy hour offer could appease the disappointment of those who could admit to themselves that this trip was a loser.A valuable lesson for me was that for any future cruise I must do more research. Tonnage really matters in the middle of a Nor’easter. Insignia did not handle the Atlantic in a manner that helped six hundred passengers to feel safe.The loss of enjoyment with the port cancellations was disappointing, but the genuine fear for the personal safety of the people on that ship was a black memory I will never forget. Should I cruise again I will research the ship long before I book...and I will not return to Insignia. Read Less
9 Helpful Votes
Sail Date: October 2018
A cruise of a life time as I thought , very disappointed, I saved so hard for this cruise put me off , I have read some reports I totally agree with there comments from other passengers , I feel cruise should have not taken place . ... Read More
A cruise of a life time as I thought , very disappointed, I saved so hard for this cruise put me off , I have read some reports I totally agree with there comments from other passengers , I feel cruise should have not taken place . Enjoyed New York , reason for going was to experience the fall in all its colours did not happen . Lack of information @ times !! Last 2 day before coming to end of cruise they put on drinks 5-30 to 7-00 free of charge ( I feel that was to make up for what had happened on cruise as cruise did not go to plan , they was so many unhappy passengers , It made the atmosphere uncomfortable that's not what I wanted to experience on this cruise . Will not be recommending to any one . As they say you hear more about bad experiences not quick enough to give good reports . Read Less
10 Helpful Votes
Sail Date: October 2018
This was our 7 time with Oceania.. Anyone planning on taking a cruise with Oceania Cruise line please read this, what I affectionately call my CRUISE FROM HELL. I have never done this before but we have been treated so badly by this ... Read More
This was our 7 time with Oceania.. Anyone planning on taking a cruise with Oceania Cruise line please read this, what I affectionately call my CRUISE FROM HELL. I have never done this before but we have been treated so badly by this cruise line others should know what happened. Please, Please Share, People need to be warned. My husband and I took the Fall Splendor Cruise from New York to Montreal, leaving on Tuesday, October 23rd for 10 nights. It started in NYC and we immediately noticed a drop in temperature. Boarding the ship was easy and our cabin, Vista suite was ready early. Our first night on the ship and our cabin was very cold. By the time we reached Boston it was unbearable, so we called down and a repair person was sent up. The blowers weren't working right was the first of many diagnosis's. The one door to the outside was bleeding air very badly so someone else would come up to fix that. The blowers were adjusted and the doors were sealed better. Once we docked in Boston, our first port of call, we got off the ship for a little while and took the provided shuttle to Quincy Market. We were bundled but it still was very cold. We were notified that our intended stop in Sanguenney was cancelled because the authorities had closed the park there because of cold weather. It was too cold even for Canada. That night our room was again very cold. We called again and this time the thermostat wasn't working right so that was replaced but our door still kept whistling. They would work on that too. While in Newport, RI, we heard that there was a "Nort easter" coming. We became concerned but was told the ship wouldn't put us in danger. We skipped Bar Harbor, the highlight of the cruise for us, as it wasn't safe to dock.The second trip change On the way to Halifax the seas were so rough, too rough for any ship to be out and I spent the night in agony, throwing up all night and moaning. I couldn't pick my head off the pillow without throwing up. I prayed for daylight and hoping to be on Terra firma by 7 Am at the latest, but the announcements kept coming all day long that the port was closed Finally I called the infirmary and spoke to the Nurse. It was Sunday and they were not on duty, so I paid whatever I couldn't take it any more. I received two shots. I couldn't stay in 7005 as the nurse told me that is the worse place to be with the night we just had. There was no promise of the next night being any better. Finally at 8:30 PM we did dock at Halifax as the ship had to refuel. They stopped for 3 hours in Halifax, which was not much of a stop. We were then advised that we’d be skipping the intended stop in Sydney, change number 3. Would be leaving Halifax at 0200 and sail “forever” in whatever seas there were to Quebec City. We decided “enough was enough” and got off by 9:30 PM luggage and all. A taxi driver, Rex, a native of Halifax told us that no ships should have been out on a night like the one that just passed. My husband and I agreed with him. It felt so wonderful to be on solid ground. This was our 7th cruise with Oceania and we trusted the cruise line. You had many films on the TV about their plans to refurbish the Insignia. I think they waited too long. The ship was not in great shape and that door never stopped leaking. The cabin did warm up after they changed the thermostat, and we spent 3 of the 5 nights on the ship freezing. This cruise should either not been scheduled at all or have been cancelled as soon as they saw the temperature dropping and that a storm was coming in, that is why all those ports were cancelled. This was too late in the season for Oceania to have a cruise to Montreal. They did put us in danger so Please do not take a cruise on Oceania, because I care about your safety and comfort, Oceania does not. Read Less
7 Helpful Votes
Sail Date: October 2018
Firstly I'd like to note I have cruised over 25 times and have never written a review or written to a cruise company with a complaint. However this cruise did not deliver on many aspects of what was offered. This cruise was ... Read More
Firstly I'd like to note I have cruised over 25 times and have never written a review or written to a cruise company with a complaint. However this cruise did not deliver on many aspects of what was offered. This cruise was advertised as 'Falls Splendour'. Sadly it had no splendour and we didn't see any of the fantastic autumn colours which we expected in Canada in October. When the cruise was booked it featured 8 ports of call, but after booking one port of call was cancelled,and another 3 ports of call were cancelled whist on the cruise. The first two days of the cruise went to plan. Then the following 8 days were far from what Oceania had stated it would deliver. We endured circling around in very rough seas on the planned port day of Halifax. Apparently this was because the ship needed to bunker for fuel but could not enter harbour. Many passengers were very ill and glasses in the restaurant and coffee cups in the cafe were flying off surfaces and shattering. It was 10 o'clock on a Sunday night when we finally were able to get off the ship in Halifax. There were no Oceania staff around to give any information so after 10 minutes on dry land, and nowhere to go at that time of night we got back on board. The gangway had many kitchen staff carrying supplies onto the ship who just continued whist we were trying to use the gangway. An health and safety issue. We asked at reception if the decks were open after being closed all day because of rough seas. The only person at reception said he didn't know and there was no-one to ask! The notices informing that the decks were closed were still in place even though the ship was in port. This seemed like a further examples of poor communication and a lack of priority given to customer service. We experienced water seeping into our cabin on two occasions during the cruise and cabin staff just placed rows of towels to soak up the water. No maintenance staff came to seal up the problem, even though I asked the cabin steward The outside pool was drained overnight before our planned port of call in Halifax and on the next day instead of being refilled a maintenance team was busy repainting the pool. When I enquired as to why this work was been carried out on a lovely calm day when I wanted to swim, and when the ship was going in for a total refit two weeks later, I was given a feeble reason that was a good day to do this work. No regard for passengers like me who wanted to swim. The room service was hit and miss. On the third day the breakfast arrived with no knife and fork to eat my eggs. The same day our lunch order was 'lost' which meant a wait of 40 minutes for our main courses. That night we decided to try the new restaurant room service that Oceania were introducing on this cruise. After calls to room service, reception and the concierge desk no one on the ship knew anything about this new service! I spoke to the hotel manager and he also was surprised to hear about this and took a copy of the paperwork I had showing the new benefits for concierge passengers on this cruise. The Captain was not to be seen at any point throughout the cruise and refused to meet with passengers to explain why we had so many ports of call cancelled. I emailed Oceania on my return and received an email in reply that did not answer any of my questions. It appeared to be an email that had been sent to another passenger then sent on to me. I replied and received an automatic reply stating I would receive a reply within 28 days. No reply was received and when chased up Oceania claimed that the second email had not been received, which of course was not true as I had the automatic confirmation. After 50 days I received an email that still did not address any of my questions and offering £300 each off a further cruise, even though I had made it very clear that I would never book another Oceania cruise. A phone call to the sender of the emails explaining that I did not want money off a future cruise but I wanted the payment in a cash refund/compensation resulted in an email stating that this was not possible. The atmosphere on this cruise was one of very unhappy passengers who felt the Oceania were totally dismissive of their comments and complaints. The same is true of customer services in Southampton. Oceania claims to be a luxury brand ...in my opinion, comparing this cruise experience with others, this cruise and customer care was far from this!. Read Less
2 Helpful Votes
Sail Date: October 2018
It was a very small cabin and we could not even put suitcases away or under the bed. We had no hot water in the cabin for 4 days.despite assurances from Cutomer Service staff s that it was being fixed. It was sold as a concierge ... Read More
It was a very small cabin and we could not even put suitcases away or under the bed. We had no hot water in the cabin for 4 days.despite assurances from Cutomer Service staff s that it was being fixed. It was sold as a concierge cabin but we did not have a concierge waiter or any service. We could not make a Wifi connection because a poor signal in the cabin despite being offered "free Wif" as part of the deal. The computer room did have a better connection but that was down for 24hours.. There were no external TV services for the first week of the voyage due to a "problem with the satellite". Despite many problems the Customer service staff did very little to help and the cruise did not live up to the reputation of an upmarket cruise line. Since our return we have complained and were told that our complaints had been and were offered an increased on-board spend on our next cruise. When we pointed out that we were inlikely to go another cruise with their Company "they were disappointed". Read Less
11 Helpful Votes
Sail Date: October 2018
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had ... Read More
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had pasta which was tasteless we waited a good ½ hour between courses. In the Polo restaurant they had on the menu Kobe steak, when I ordered it I was informed that it was a Burger which means it could be any type of meat. I chose the Rack of lamb which i could not chew it was so tough. In the main restaurant i had a stir fry which consisted of a watery curry base with slices of carrot and cabbage which i did not eat.This was the first cruise where my wife and I came home the same weight as we left. The entertainment consisted of singers and dancers and a singing ventriloquist who performed twice he was very average . There were two stops which were cancelled due to sea as it was too rough for the tenders to take us in. We were told that we would have to see the US customs on board at 8am before we got off the ship so everyone was up early when the Captain announced at 8am that we would not be stopping. This wasn't a cheap cruise so we expected a lot more for the amount we paid. Never again will we cruise with this company. Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable ... Read More
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable enough but too small compared to equivalent luxury small ships. It was also dated, main problem was the old, small plastic shower room, and the storage was about enough for 2 weeks, any longer and there's not enough storage. Other reviews say the same thing. We are in cabin 7088 which suffers a lot from engine noise, again a sign of poor design and age. The noise was very disappointing so keep away from 7088 if you can. Because the weather wasn't great and fairly cold the outside spaces and dining was not being used. This made the ship seem absolutely packed. I think this is because the cabins are small so there are too many passengers for the ship facilities if the outside spaces can't be used. Getting a seat for afternoon tea is impossible if you're late. We had a problem on the first night where we had to wait for 50 minutes for a table for the grand dining room, we were eventually the last in. We found that when we got in there were plenty of empty tables which hadn't been reset. We were told it was because people weren't using the other facilities. We did get a good outcome as we got extra bookings in the speciality restaurants as a result and everyone was apologetic. I just think there are not enough indoor facilities if people can't go outside. This is possibly caused by the small cabins allowing more passengers than the facilities can really support on a small ship. Having said all that we are enjoying ourselves, the food is generally very good and the staff and friendly and helpful. If you drink I would strongly suggest you get the drinks package.as drinks are expensive on board. Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area ... Read More
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area was seriously understaffed. We were ignored at tea one day and then insulted by the maitre d when we asked (very politely and quietly) to be served. But the consistent problem was that bad weather meant no one could use any outdoor spaces and caused us to miss two ports. That mattered only because Oceania made NO provision for all the resulting crowding in all indoor areas and provided almost NOTHING extra for the two unexpected sea days (except for showing a movie that was already showing in the cabins and repetition of two craft activities). The food was good but not great. Two chefs did the best cooking demo I've seen on a cruise. We ate one nIght in the Italian specialty restaurant. It was excellent. We didn't try the other specialty restaurant. I've never before missed the evening show, but we skipped all the evening entertainment because it was only offered at 9:30 p.m. There was nothing we were interested in to do between dinner and then. Our cabin steward Min was the best I've had, but I suggest that you seriously reconsider sailing on the Insignia. Read Less
5 Helpful Votes
Sail Date: October 2018
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been ... Read More
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been closed by the police as 650 people tried to get off the ship . Veranda cabin deck 6 adequate but dated . shower very small ,no bath and intermittent hot water . Italian speciality restaurant overseen by rude arrogant maitre 'd and indifferent waiting staff . Grill restaurant was excellent by comparison. Terrace Cafe overcrowded and chaotic serving area for mediocre repetitive menus. Waiting staff pushing alcohol sales at every opportunity . Afternoon tea a disorganised melee. Entertainment very poor . Nightly shows amateurish at best . Had two extra days at sea due to "weather conditions" . Sydney I can accept but Bar Habor seemed to be aborted to make up lost time as this is a sheltered port.There was no attempt to add or compensate for the loss of these two ports in either entertainment terms or money . The shore excursions were the most expensive I have come across when paid for on board .It was possible to use local guides at half the cost . The cabin stewardess was the only positive . The ship was going for a refurbishment after this cruise ,and it needed it . The overall impression was of complete disdain for passengers comfort by a Captain clearly wanting to get to refitting dock as soon as possible . I would not travel with Oceanic again . Cunard are far superior and professional . Read Less
4 Helpful Votes
Sail Date: October 2018
We were attracted by the itinerary as it visited some places to which we had not been before and we were swayed by the marketing that promised so much but as we discovered actually delivered well below our reasonable expectations. The ... Read More
We were attracted by the itinerary as it visited some places to which we had not been before and we were swayed by the marketing that promised so much but as we discovered actually delivered well below our reasonable expectations. The food arrived invariably tepid or cold and was sent back. The tables were being cleared before all the table had finished eating. The drink prices can only be described as a rip off!!! A run of the mill wine we buy for £7 is marked up at $45 plus 18% service charge. The shower was cold for the early part of the cruise as was the cabin for the whole trip despite our represenations. The wind was lifting the curtains in our cabin and the noise of it could be heard by reception!!! Gaffa tape was provided as a short term measure but it was never fully weathertight. The entertainment was mostly disappointing apart from the pianist. We have enjoyed a number of other cruises but we would not sail with this Company again. Read Less

Top Oceania Insignia Itineraries

Insignia Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.5 3.2
Public Rooms 5.0 4.2
Fitness Recreation 4.5 3.7
Family 2.5 3.7
Shore Excursion 3.0 3.2
Enrichment 3.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.4
Rates 3.0 N/A

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