Sail Date: July 2014
Be careful on booking this ship. The service was excellent and the room was so noisy we could not sleep for nine nights. The room also flooded and it had to be dried for two days. First the excellent ● Everything from the ... Read More
Be careful on booking this ship. The service was excellent and the room was so noisy we could not sleep for nine nights. The room also flooded and it had to be dried for two days. First the excellent ● Everything from the exceptional food well-served (we chose to eat with Alvin for every meal because of his outstanding skill and demeanor) to the care and concern of the manager was top-drawer. (My wife is a trained chef and I know what it is like to be spoiled.) ● The shore excursions were very good and very well managed, It is not easy to find good attractions on many of the small ports of call, but your staff did. The buses were good with excellent leg room as were the guides. Your staff were omnipresent to make sure all shore excursions went well. ● The bar was well stocked with premium brands and they were well served with positive attitude. The snacks were interesting and good. ● All personnel had positive attitudes, including the cleaning ladies and maintenance staff, and all spoke very good English. Now to the “other cruise.” When we boarded, the room was fine and I was hopeful since earlier communications from reservations was that room 232 was supposed to be very good. It was until night one when the constant loud drum of the engines and the very high pitched EEE--WAA of the steering mechanism alerted us quickly that this was not a good room for sleep. After a first sleepless night, we were given ear plugs (being told that the ship was full and there was no place to which to move us) and that was our first clue that this was not a new issue with the Pearl Seas). The sleeplessness aided only be naps while the ship was stationary, continued for all but one night of the otherwise excellent cruise: the last night in Toronto was beautiful because the ship was in port. To make things a bit worse (when we thought we had experienced all of the negatives), on Sunday of the cruise we awoke at 5:50 AM to a flooded room. Even the drawers in the bathroom were filled with water that also extended to the entire front of cabin 232 from front door to balcony. It took two days of attentive maintenance to dry the room for proper use. The Cruise company offered a 25% discount and an upgrade for a future voyage if we chose to. Since the on-cruise discount was offered at 15% then all of the nights of sleeplessness and flooding was worth a net 10%. We rejected the offer. It should be noted that the cruise company had sued the builder for many defects including noise. So book at the front of the ship and don't expect any real responsiveness if you have significant problems.   Read Less
1 Helpful Vote
Sail Date: July 2014
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you ... Read More
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you wanted, there was wine and beer at lunch and/or dinner and a full bar during happy hour which was all included. The service everywhere on the ship was tremendous from the cabin steward, the dining waiters, the tour directors, the administrative staff and the cruise director. Also the lecturer, Rae, was very informative about the ports of call and she gave lectures each day before our arrival at the next port. Getting on and off the ship was effortless with plenty of help. Bus transportation at the end was provided to the airports and/or hotels. The ports were very interesting and the tours very well planned with comfortable buses, nice drivers and knowledgeable tour guides. This was our first experience on a River Cruise as we previously have done many ocean cruises. We found this cruise to be very good and have booked another cruise with a different itinerary on this same ship. Read Less
Sail Date: July 2014
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great ... Read More
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great stops in Canada, beginning with Quebec City and then down to Montreal, Toronto, the Canadian side of Niagara Falls and then crossing into the Great Lakes, continuing with the beautiful port of Windsor, Little Current, Sault Ste Marie, then the American Mackinac Island, Holland Michigan and the finale, Chicago! We couldn't have asked for a better itinerary. Onboard, the staff was excellent, very attentive and friendly; the tour director, always available and "everyone's friend." We had an especially knowledgeable and likeable educator who lectured with wit and humor and yet so knowledgeable. She was a real joy and a highlight of the trip. Of course, food was plentiful and well prepared, with plenty to drink as well. Our staterooms were immense; didn't even seem like we were on a ship. Stateroom service was prompt and attentive. The ship was gorgeous and stood out in all the ports we stopped at. Shore excursions were available at all ports and we had excellent, new buses (generally two so that no one was crowded). We were never rushed and had knowledgeable local guides at all stops, prompt and friendly. And I was pleasantly surprised, upon disembarkation, the ship provided free transportation to the various Chicago airports and to our individual terminals. In summary, this was my fourth cruise on small-ship river/lake cruises and it was the most memorable, due to the beautiful ship, the friendly staff and the excellent itinerary. Read Less
Sail Date: July 2014
This cruise gave us experiences in a new area with a special French flavor and culture! Although we prefer smaller passenger ships, we found the accommodations were very comfortable and the number of 200 passengers was not overwhelming. ... Read More
This cruise gave us experiences in a new area with a special French flavor and culture! Although we prefer smaller passenger ships, we found the accommodations were very comfortable and the number of 200 passengers was not overwhelming. The atmosphere was warm and friendly. The lounges and libraries are most comfortable, convenient and well decorated. It was also possible to find a quiet corner when needed. One could also enjoy the daily gatherings, briefings, and special lectures and entertainment. One great comfort is the medical assistance offered. We had occasion to need help and the Medical Attendant was most efficient and knowledgeable which took care of the problem and gave us assurance. Shore excursions were interesting and colorful. The Ambassadortours in Nova Scotia were excellent, with the guides in Scottish outfits as they shared stories and places of interest. The most amazing experience was the stage production of La Fabuleuse in Saguenay Fjord, Quebec. It is a most-see event portraying the history of the town through the ages--complete with live animals and actual cars on the stage! Walking along the beach at Ile de la Madeleine took us back to shores of France. The crew members were all quick, efficient and friendly, even greeting us by name. Arrangements for special taxi service, scheduling, and shore tours were efficiently handled. We were pleased with the varied menus offered, especially appreciative of the vegetarian and sugar-free options. We truly enjoyed the cruise!   Read Less
Sail Date: July 2014
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will ... Read More
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will never see. Excellent meal choices and you are able to make special requests that the chefs can create especially for you. It is so easy to visit all the small towns and land excursions are very interesting. This continues with on board entertainment nightly and daily lectures about each area we travel thru. A free cocktail hour before dinner lets you meet and greet so many of the passengers from all over the USA. We had such a great time we booked another cruise while on board so we could take advantage of the 15% plus discounts offered. Hope to see you soon on a next cruise, you wont be disappointed. David & Luvonne, San Jose, CA. Read Less
1 Helpful Vote
Sail Date: July 2014
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The ... Read More
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The service in our room was also great. Always available to get whatever we needed. 3. The dining selections were great. Also, free wine with meal was enjoyed by all at our table. 4. The shore excursions were so unique. We toured large cities, Toronto and Montreal, and Niagara Falls, just to name a few, but we also got to experience the small town atmosphere, ie Little Current, Clayton (NY) , Holland Michigan, where big cruise ships could not dock. That was really special. 5. For entertainment in the evenings, we enjoyed a two piece band that sang and played just great. Had a great time singing with them. 6. On our disembarkation, it was very nice for the cruise to take our bags from our room and load them onto the bus going to the airport. It was very nice not to have to deal with the luggage. We would very much recommend the Pearl Mist. We had a great experience.   Read Less
Sail Date: July 2014
Yes, there were glitches in this, the first Portland to Quebec City cruise for the Pearl Mist and crew. The cruise director admittedly hadn't been to some of our ports of call. The ship rolled uncomfortably the first night out, but ... Read More
Yes, there were glitches in this, the first Portland to Quebec City cruise for the Pearl Mist and crew. The cruise director admittedly hadn't been to some of our ports of call. The ship rolled uncomfortably the first night out, but the captain seemed to get control of it thereafter. Motoring to shore from anchor was somewhat of an ordeal in some cases. Our first meal was served nearly cold. The musician who performed many nights was an excellent pianist but it took him several evenings to adjust his music choices to the age group of his audience. HOWEVER, the crew was friendly and anxious to please, and it was delightful to be on a brand new ship. The shore excursions were informative and varied, with knowledgeable guides, and we had the opportunity to tour some of the small towns on our own as well. The meals and service improved within a day of embarkation. We enjoyed the experience enough to sign on for the Puerto Rico/West Indies cruise in March! Read Less
Sail Date: July 2014
Based on a number of favorable experiences with its sister company (American Cruise Lines), my wife and I plus a single friend sailed from Chicago to Toronto on a Great Lakes cruise on the Pearl Mist. Following a pleasant complimentary ... Read More
Based on a number of favorable experiences with its sister company (American Cruise Lines), my wife and I plus a single friend sailed from Chicago to Toronto on a Great Lakes cruise on the Pearl Mist. Following a pleasant complimentary stay at a good downtown hotel, embarkation the following morning was flawless. The ship was brand new and, with its 200 passengers, was just right for us. Our cabin was quite large and very comfortable, with the private balcony a nice plus. The ship was easy to maneuver and, with its six lounges, offered the opportunity to pursue various interests, such as reading in the library, playing bridge, listening to lectures, working with a computer and so on. Not to mention the pre-dinner cocktail parties. As to dining, with a very occasional exception of an uninspired offering, the cuisine overall was very good and the variety in the menus was appreciated. The dining room staff was consistently helpful, friendly and efficient. Actually, this would apply to the staff throughout the ship. Given the fact that this was not a mega-ship, the primary entertainment...a talented husband-wife singing combination...turned out to be quite enjoyable. Lastly, all but one of the shore excursions were excellent...well-organized, interesting and led by knowledgeable guides. We also shouldn't forget the very helpful and professional service we received prior to sailing from the Sales Department, Maxine in particular. In summary, our experience was truly most favorable and we will certainly plan to cruise with the Pearl Mist again.   Read Less
Sail Date: July 2014
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices ... Read More
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices offered. The staff were amazing when handling all things with ease and efficiency. The cocktail hour was one of my favorite times of the day. The shore excursions were very well organized and included many stops - a few of my favorites being Clayton, N.Y., Niagara Falls, Holland, Michigan, and Mackinac Island. Holland with its Dutch influences complete with an old windmill and fabulous gardens along with the dancers in wooden shoes totally charmed me. I would love to be there during the tulip festival. Our buffet at the old Grand Hotel on Mackinac Island and tour of the area via horse and buggy was great fun! I loved viewing the many old Victorian Homes on the island. I also want to compliment Rae Perkins, the historian extraordinaire. Her lectures and talks about the locks and Great Lakes were very enjoyable and informative. Read Less
Sail Date: June 2014
We have cruised with American Cruise Line (100 passengers) seven times so we were interested and excited to be going on the Inaugural cruise of the Pearl Mist of the Pearl Seas Cruise Line with 200 passengers. The trip was outstanding! ... Read More
We have cruised with American Cruise Line (100 passengers) seven times so we were interested and excited to be going on the Inaugural cruise of the Pearl Mist of the Pearl Seas Cruise Line with 200 passengers. The trip was outstanding! From the time we embarked at Baltimore and disembarked in Halifax, it was 11 days of fun and relaxation. --the ship was lovely, with well-appointed cabins and lounges. Smaller rooms such as the library were also available where you could get away to read or just watch the world go by. --Our cabin was spacious with good lighting and plenty of drawer space. The beds were heavenly with sheets and a comforter comparable to a luxury hotel. The rooms were quiet, very conducive to sleeping.Our steward was a 5+, always available assisting us with any needs. --The dining room was pleasant in decor and ambiance; it was quiet so that conversations could flow easily at the table. The food was superb, with half portions if requested, and experienced wait staff who kept their eye on our table. --Port and shore excursions were great.....well organized, The tours were excellent and we had enough free time to wander or do extra things in port. Harold, our lecturer, was informative and a great speaker, holding our interest with some humor mixed in. --All of the staff on the ship were friendly and visible. They were very accommodating and helped to make the trip a great experience. --I was concerned about disembarkation at 6 in the morning, but a bus was awaiting us and our bags were ready to go out. It was a great send off! --The passengers were a "cut above,"...pleasant, interesting, and fun! Dress was smart casual, which was nice. --The trip was worth the price....beautiful ship, spacious cabins, lovely public rooms, with friendly and helpful staff! --We are looking forward to our next cruise on the Pearl Mist! Read Less
1 Helpful Vote
Sail Date: June 2014
From beginning to end, this cruise lived up to our expectations. Embarkation consisted of showing our passports and being escorted to our cabin. That simple. No lines or forms to fill out. The ship is brand new and the crew kept all the ... Read More
From beginning to end, this cruise lived up to our expectations. Embarkation consisted of showing our passports and being escorted to our cabin. That simple. No lines or forms to fill out. The ship is brand new and the crew kept all the common rooms neat and sparkling clean the whole trip. Shore excursions were well planned and included interesting destinations. They did not take us to the middle of town and leave us to shop. For instance, in Boston, we were taken to Lexington and Concord with an extremely well informed guide. Being an inaugural cruise, there were glitches here and there, but all were addressed promptly. The heating and air conditioning systems seemed to be the most affected, but no one seemed to be uncomfortable for very long. In ports where there was a tender needed, the crew was most efficient in getting everyone on and off the tender with little or no trouble. The passengers were on the "mature" side and encountered no problems. Service was excellent on all counts. The entire crew was available to help with any request and I never saw one without a smile on their face. A very nice touch. Entertainment was provided each night after dinner and consisted mostly of musical entertainment. There was a guest lecturer on board and he provided some interesting insights to each of the ports we visited. During the cruise, Hurricane Arthur appeared but the Captain made the wise choice to leave our last port early and we were snugly tied up in Halifax to ride out the storm. No major damage. In summary, we were pleased with the entire cruise and have signed up for another sailing next year. Read Less
1 Helpful Vote
Sail Date: June 2014
Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the ... Read More
Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the lounge that always had coffee, soft drinks and snacks throughout the day. , The Library provided reading material and a quiet place to relax and use the computer. There were several quiet areas if an individual wished to just get a way from their stateroom for a while. We always found the disembarking area great for reaching the dock. There were crew who offered assistance if someone felt the need, particularly some who used wheel chairs and canes. Our entertainment was provided by a naturalist/historian who not only knew his subject( no matter what port we were in,) but was humorous and enjoyed by all age groups. The excursions in each port gave a great overview of the area as well as special notable sites . They were well selected. The food selection gave choices from the area or you could select from the menu a variety of other choices. The dining room waiters were young and very willing to bring second items if desired. We grew to love hearing them welcome us. Actually, I noticed that groups often returned to a particular table because of the thoughtfulness of a certain waiter. The cruise staff knew everyone and attempted to provide "all" of their needs. Housekeeping was done timely along with comfortable bedding---- and fresh towels were always available.!!!!! Read Less
4 Helpful Votes
Sail Date: June 2019
My wife wanted to cruise the Great Lakes and i found this ship that was sailing from Toronto, ON Canada through the Great Lakes and Georgian Bay ending in Milwaukee, WS . The ship's facilities were very good but cabins and rooms are ... Read More
My wife wanted to cruise the Great Lakes and i found this ship that was sailing from Toronto, ON Canada through the Great Lakes and Georgian Bay ending in Milwaukee, WS . The ship's facilities were very good but cabins and rooms are dated. The crew members were excellent and very attentive to passenger needs and requests. Entertainment and activities are geared to retired (60+) and service was excellent as was the dining. Shore excursions were good and ports, for the most part, were very easy and efficient. WiFi didn't seem to work when you needed it most and was very spotty to say the least. TV reception (for NBA tournament) was also hit and miss, although some passengers had it on their phones. The disembarkation port was too small though and this made getting off the ship awkward and time consuming. Not good planning on the part of the cruise line. Read Less
9 Helpful Votes
Sail Date: May 2019
I chose this cruise because I had never visited the part of eastern Canada the itinerary covered. The staff is attentive, service is excellent, food very good. The the ship caters to seniors but, unfortunately, assumes that all seniors ... Read More
I chose this cruise because I had never visited the part of eastern Canada the itinerary covered. The staff is attentive, service is excellent, food very good. The the ship caters to seniors but, unfortunately, assumes that all seniors are inactive; there is no treadmill, the fitness equipment that is available is in poor condition and located outside, making it unusable in inclement weather. And the ship's decor, which looks like the 1950s, is a bit depressing--nothing matches and colors are outdated--and could use an overhaul. Cabins are comfortable and spacious with plenty drawer and closet/cabinet space, and amenities are ample. I was pleasantly surprised that other than gratuities for the crew, there were no extras--all off-ship excursions, laundry, cocktails, and wine with lunch and dinner were complimentary. I was disappointed that so little time was spent in each port. Disembarkation at each port and assignment to tour buses was handled efficiently, and with safety concerns, which was appreciated. The staff, however, should consider handling disembarkation of infirm passengers from the ship and buses separately so as not to slow down the more active. There was a speaker on board who talked about various areas to be visited and he was interesting, but much of what he had to say seemed to be marketing for future cruises or hotels with which the cruise line contracts. Read Less
1 Helpful Vote
Sail Date: May 2019
We chose this cruise because we had never been to eastern Canada, and it was the only cruise and time of year the ship visited Toronto as well as Montreal and Quebec City. The best part and a surprise treat was that all shore excursions ... Read More
We chose this cruise because we had never been to eastern Canada, and it was the only cruise and time of year the ship visited Toronto as well as Montreal and Quebec City. The best part and a surprise treat was that all shore excursions were complimentary. That saved us over $1,000 and freed us to choose what we wanted to do without regard to price. In some ports we took two shore excursions a day. Another pleasant surprise was complimentary laundry service since there was no self-service laundry onboard. We visited several remote ports that we'd never heard of before and found something enjoyable and scenic in each one. Only complaint was some walking tours were too long with no place to sit and rest while the guide spoke. Our cabin was comfortable and well maintained, and food selection and service excellent as long as we avoided one slow and inattentive server. We looked forward to meeting different (151) passengers at each.meal. The worst part of the cruise was weather due to late arrival of spring. Trees had not leafed out yet, sunny days were the exception, and we usually had to bundle up in winter clothing outside. Since the ship sailed at night, there were three stormy, frightening North Atlantic nights being rocked in the cradle of the deep. Some passengers reported furniture and coffee makers overturned. Thrusters were noisy at night when going through locks/canals. Our historian/guide was very interesting after dinner preparing us for next day's port, but musical entertainment of two guitar playing singers got old fast We were glad to watch MSNBC in our room instead. Recommend staying in Toronto for extra nights as there is so much to see there. Bus to disembark for hotel was 2 hours late due to some miscommunication and no Toronto tour offered.. Read Less
1 Helpful Vote
Sail Date: May 2019
I've read many reviews about many cruise lines. I believe that people that are dissatisfied are way more likely to post a review than those who are completely happy with their experience. I'm going to be as objective as I know ... Read More
I've read many reviews about many cruise lines. I believe that people that are dissatisfied are way more likely to post a review than those who are completely happy with their experience. I'm going to be as objective as I know how. The only area in which I'd give a low mark is the internet connection ability. It was slow to non-existent as well as unpredictable. If you're a person who needs high speed internet service all the time, you'll be unhappy. If you have an old flip-phone and use it only occasionally, this deficiency won't matter to you. Our room, 421, largest choice for a cabin, was excellent. Spacious and comfy. Full sized bath, fantastic shower, king sized bed. The food offerings were very tasty and satisfying. If there was a weak area, I'd say it was the bread and pastries. There was no problem making up any assortment of choices three meals a day. Snacks, colas, great assortment of soft drinks were free gratis all day as well as a hot beverage machine that had every kind of hot drink imaginable. (Looked up its price and it's in the $10,000 neighborhood and they had 2). Wine, beer, heavier snacks were available between 5:30-6:30 before dinner. Bottled water and soft drinks were put in the room refrigerator daily as well as the presence of a Keurig coffee pot with a variety of pods. Rooms were cleaned twice daily. Service people were competent and friendly in all areas, dining as well as cleaning. Laundry service was complimentary. Excursions at each port on the Canadian Maritime and St. Lawrence Seaway were also complimentary. Bus tours were well planned for people with disabilities. Help was always available at a moment's notice. On the Great Lakes and Georgian Bay cruise a few had a charge, but many were complimentary. Some may complain that the price is higher than many cruise lines, but I believe when you weigh the amenities the price is well worth it. We think it's the best cruise we've been on. Read Less
4 Helpful Votes
Sail Date: March 2019
We chose this cruise because it visited four different Cuban cities: Santiago, Trinidad, Cienfuegos and Havana. The appeal of being able to sleep on the ship and not have to pack up and move every few days sold us. The crew is great, and ... Read More
We chose this cruise because it visited four different Cuban cities: Santiago, Trinidad, Cienfuegos and Havana. The appeal of being able to sleep on the ship and not have to pack up and move every few days sold us. The crew is great, and they make every effort to take care of your needs. All shore excursions are included and there are free beverages and a lengthy happy hour each night. A marine biologist onboard provided interesting perspectives on nature topics. The busses on shore are relatively new and comfortable, but those with physical limitations will find Cuban terrain a challenge (no ramps, many stairs without railings, etc.) Because of docking limitations in Havana, the company offered an alternative bus trip from Cienfuegos to Havana and put us up in a nice hotel so we would have an adequate amount of time in that city. There are undoubtedly travellers who will complain about just about anything, but we thought this was a very beneficial method of dealing with unexpected complications from the Cuban port authorities. The people-to-people interactions included several musical performances: chamber music, steel band, jazz. The tour to Muraleandos in Havana was a highlight, showing what the people of that barrio had done to salvage an old concrete water tank and turn it into a community space and arts center. The Cuban people are welcoming and we felt safe in all venues there. A fantastic experience!! Read Less
4 Helpful Votes
Sail Date: February 2019
We wanted to see Cuba without experiencing some of the issues with land based hotels. We did end up staying in Melia Cohiba in Havana due to the Cuban government changing our docking from 2 days to 5 hours. Cruise directors managed to ... Read More
We wanted to see Cuba without experiencing some of the issues with land based hotels. We did end up staying in Melia Cohiba in Havana due to the Cuban government changing our docking from 2 days to 5 hours. Cruise directors managed to book buses and hotel rooms for everyone...so instead of 1-1/2 days of cruising from Cienfuegos to Havana, we took a 3-1/2 hour bus ride and stayed in a "5 Star" hotel...the stars do not mean the same in Cuba - trust me. All in all it meant we saw more of the Havana area than if we had been able to cruise to Havana. The Las Terrazas excursion was to a bio-farm that was a highlight of the trip, along with the spectacular Tropicana show in Havana.We are 70ish and were able to do all of the excursions we wanted to do. HOWEVER, there were 10 to 15 others who struggled with every excursion. Cuba is a 3rd world country and does not have reasonable (or any) accommodations for people with disabilities. If you use any kind of an assistive device, albeit a cane, walker, scooter or human help, we strongly suggest you not take the cruise. Pearl Seas staff did everything they could to help out, but steep stairs with no handrails, buses that do not lower to make boarding easier, uneven streets everywhere, and no disabled restroom facilities made for a miserable time for them. The experience on land was great...We saw several music presentations which were amazing. The Cuban culture is centered on music, dance, art and a deep love of all three. The people live in abject poverty but they had pride in their appearance and in keeping their homes and streets clean. Many of our guides were professors, lawyers and info techs...but can make more money as your guides! They were open about their country and its poverty and struggles. Read Less
4 Helpful Votes
Sail Date: October 2018
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane ... Read More
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane Michael decided to disappoint us with rough seas and rain through out our cruise, causing us to miss 3 of the 9 ports (Baie-Comeau, Halifax, & Bar Harbor) on our scheduled itinerary. Although this change was disappointing, we did come away with a healthy respect of the hardships and challenges that early mariners faced back in the day. The Pearl Mist proved herself to be sea worthy and it's crew proved up to the challenges that Mother Nature threw at them. Excursions were reworked and the kitchen staff likely faced meal planning challenges in order to accommodate the ever changing itineraries. Passengers interacted in the Atlantic & Pacific Lounges as well as hanging out in the well stocked library. Wi-fi connections, however, left much to be desired as internet connections were spotty at best. Read Less
6 Helpful Votes
Sail Date: August 2018
We like the smaller cruise ships. This one was supposedly a step up from the American cruise line so we wanted to see if that was the case and the destination was one we truly wanted to see and experience. Let’s talk about what was ... Read More
We like the smaller cruise ships. This one was supposedly a step up from the American cruise line so we wanted to see if that was the case and the destination was one we truly wanted to see and experience. Let’s talk about what was best on this cruise. The entertainment was by far the best I’ve experienced on any cruise, large ship or small ship. Dusty and Stevie were phenomenal in that they knew something for everyone, 50s,60s,70s,80s, through today’s music. They played country, jazz, rock, island, dance music and kept everyone having a great time. I’ve ignored entertainment on other cruises but I didn’t want to miss any here. They practically made the cruise in itself. Don’t loose these guys if you know what’s good for business. Food was good, there were highlights and there were some lower quality items at times but overall I was satisfied with the food and presentation of it. Service was the same. We have had friendlier waiters on American cruise lines, they seem to care more for you and your enjoyment. Note I did see this in some just not all. Several times we had to get the dining manager to get our waiters attention. Overall love the cruise and would probably do it again someday. Read Less
11 Helpful Votes
Sail Date: March 2018
The fact that it was a small ship cruising all around the country of Cuba and it was a cultural learning experience appealed to us. Also important was that the weather the time we traveled was supposed to be warm and sunny but not hot and ... Read More
The fact that it was a small ship cruising all around the country of Cuba and it was a cultural learning experience appealed to us. Also important was that the weather the time we traveled was supposed to be warm and sunny but not hot and sticky. The small ship experience did not disappoint as our room was quite nice and especially roomy, our balcony was nice and the decks on the 6th level were wonderful with nice comfy furniture and a combination of shade and sun seating. The cocktail hour on the 6th floor at least twice during our cruise was especially nice. There is exercise equipment and several lounges (both inside and outside) that we enjoyed. There is a nice library and rooms for playing cards/games. There is only one restaurant but it is huge and could easily accommodate the number of guests on the ship. Their was not a lacking of food offered (although there was not food available 24 hours a day which I liked but some of the passengers wanted that service) as the ship offered early continental breakfast in the lounges, breakfast, lunch and dinner in the main dining area; afternoon tea with snacks, and a pre-dinner cocktail hour. The crew were very polite and accommodating. The excursions for the most part were quite interesting (especially the ones that took us through more of the countryside as that was of interest to us), and the buses used were very modern, clean and comfortable. The opportunity to eat some of our meals in the comfort of Cubans' homes or restaurants in port was a plus. All the tour guides were knowledgeable and willing to take questions about their country, culture, and personal experiences which made the connection to the Cuban people more real. The fact that the cruise director offered 1/2 day or full day excursions was very nice considering many of the passengers were of advanced age. My husband and I appreciated that as it gave us an opportunity to meet many veterans from WW II through the IRAQ Desert Storm/Desert Shield wars. We especially liked the fact that we had a Veterans' Appreciation event one afternoon before cocktail hour to be able to thank our veterans. The previous reviews about this ship having a good number of advanced age guests is true and that is one of the thing that I appreciated about this experience...just meeting these great people and seeing how well Pearl Seas took care of them was endearing. We found this to be a plus despite the fact that we were younger than the majority as it was our pleasure to get to interact and learn from them. Because all our ports were in Cuba where the food supply is not plentiful in selection, the food during the trip primarily comes from Fort Lauderdale. Dining was by menu selection with at various selections for a 4 course meal each time. During breakfast they ask guests to pick selections for lunch and dinner. It is my understanding that was done so that the chef could plan adequately for the rest of the day and not waste food. We were also given the option of doing 1/2 size meals. The food was very good and plentiful (if passengers wanted more they were brought more). Many passengers like the 1/2 portions but others didn't. We would definitely take a Pearl Seas' cruise again. Read Less
5 Helpful Votes
Sail Date: March 2018
We were scheduled to take a land tour but were unsure about accommodations. After looking at the cruises we were intrigued by the size of the ship and the smaller number of passengers. I liked the idea of being able to return to the same ... Read More
We were scheduled to take a land tour but were unsure about accommodations. After looking at the cruises we were intrigued by the size of the ship and the smaller number of passengers. I liked the idea of being able to return to the same cabin and restaurant if we did not enjoy the food on land. First, my husband and I have enjoyed many cruises but the Pearl Mist exceeded any cruises food selection and quality. It was simply delicious. I hate wasting food especially when traveling to a country that rations. So having a menu first thing in the morning allowing you to select what you might want for lunch or dinner and being able to order small portions was ideal. More cruise lines need to do this. The kitchen staff was friendly, helpful and addressed your every need. Amazingly wonderful!! Our cabin was always clean and well stocked. We even had laundry go out and returned the very next day. Impressive. The lounges always had some sort of refreshment and when they set up the bar every person's need most certainly had to have been met. Again, with friendly and accommodating. We were able to enjoy a dinner with the captain as well as one of the speakers. My husband usually does not enjoy this he finds it stuffy. But this captain was so much fun and down to earth. So easy to make conversation. He even let me taste his filet. It was like being with fun family. The cruise directors were young and fun. We did not know that the age group would be much older than what we had expected. But everything ran smoothly and it seemed like everyone had a great time. Also, the embarkation and the debarkation were the smoothest we have ever experienced!! Read Less
4 Helpful Votes
Sail Date: March 2018
We wanted to visit Cuba and liked that this cruise offered multiple ports of call in Cuba. We prefer small ships, so the Pearl Mist met our needs with itinerary and size. The guests included mostly seniors, but there were a couple families ... Read More
We wanted to visit Cuba and liked that this cruise offered multiple ports of call in Cuba. We prefer small ships, so the Pearl Mist met our needs with itinerary and size. The guests included mostly seniors, but there were a couple families with teen agers. The average age was older that we have had on other cruises. I am guessing average to be about 75 years old. Meals: The food was excellent and we loved that you could order half portions. Since they ask you at breakfast for your selections for lunch and dinner, you knew what to expect the rest of the day. You were not held to the morning choice, but they do this to better estimate quantities. There was always an appetizer, main course and dessert. In the morning, you could order eggs, or other dishes, or self serve at the complimentary bar in the center of the room. Boro, in charge of all dining needs, was always there to make sure you had everything you needed. Wine, beer and other non alcoholic drinks were served in the dining hall and mixed drinks were during happy hour in the lounges and during evening events such as music, etc. On Board Itinerary: The lectures were great, the music in the evening was outstanding and there was a variety of genres. All four of the musicians were personable and talented. Two played in one lounge (deck 2) at happy hour and the other two played in the 2nd lounge (deck 4) and some evenings all 4 played together. Most events took place in the 2nd deck lounge throughout the day and evening, except Happy Hour and snacks were in both lounges. Other events included such things as Bingo, trivia, drink demonstrations, etc. Loved that they served popcorn each evening before the updates and evening music. There was a dance floor and we loved dancing. Crew: All very friendly staff. The 3 directors were wonderful and always there to help. Rooms were always made up promptly. Excursions were well organized, however everything is controlled by the Cuban Government, so there is only so much that the cruise line can do about changes. For instance, our cruise week changed about 9 months before we left, then the direction we would travel around Cuba changed (so we changed the side of the ship our cabin was on). We were only in Havana for one day, and not overnight because of changes by the Cuban Government, or so we were told and I believe it was true. Many days, you chose between a half day and full day excursion. We took all the "all day" tours offered and highly recommend them. After all, you are there to see Cuba. The people in Cuba are very friendly and proud. It is say however, to see the state of things. The tour guides seemed to cover up to some degree, but they are Government employees, so that is understandable. It is good that we have lecturers on the ship who more accurately report the state of things. Read Less
1 Helpful Vote
Sail Date: March 2018
We wanted an adult cruise with a small ship atmosphere. The staterooms are well appointed and all inclusive is an understatement. Before leaving I requested items such as a special liquor and wedge bed pillows - no problem. After ... Read More
We wanted an adult cruise with a small ship atmosphere. The staterooms are well appointed and all inclusive is an understatement. Before leaving I requested items such as a special liquor and wedge bed pillows - no problem. After boarding any requests were met promptly and the entire staff was extremely friendly and pleasant. The dining menu was varied and well prepared with excellent service. With only 177 passengers, we almost always either made new friends or were happy to join established acquaintances. There were two lounges where entertainment and lectures were held. The music was great and consisted mainly of 50's, 60's and seventies which played well to the crowd of mainly baby boomers. The lectures were interesting and included much Cuban history and current information. The ship contracted with the Cuban gov't to visit specific ports - the local guides were pleasant but very scripted. The island has many beautiful buildings and the people who entertained us were very accomplished musicians and singers. Unfortunately, the general population and surroundings reflect the extreme poverty a repressive gov't causes. We know of US citizens who traveled not on cruises who enjoyed many areas we were told to avoid - such as the beaches. Embarkation was efficient but leaving was rather chaotic even though there were no hang ups with customs. The sailing was very smooth until the last 2 days and then the disadvantage of a smaller ship became apparent as we were tossed around badly. I would do the lake cruises on the Pearl Mist but nothing ocean oriented. Overall we had a wonderful time but Cuba is definitely off my bucket list! Read Less
19 Helpful Votes
Sail Date: February 2018
This was a very strange experience. I will divide this review into two sections: the cruise & ship itself; and our visit to Cuba. Regarding the cruise, state rooms are extremely large and comfortable. The ship is immaculate. The ... Read More
This was a very strange experience. I will divide this review into two sections: the cruise & ship itself; and our visit to Cuba. Regarding the cruise, state rooms are extremely large and comfortable. The ship is immaculate. The cabin stewards, waitstaff, and crew members are delightful and appeared genuinely interested in each passenger's comfort. The entertainers, including a married couple, make a major contribution to the overall experience. The lecturers, especially Richard, is extremely knowledgeable, humorous, and prepares you to your visit to each city. The cruise directors were always available and helpful. You spend an inordinate amount of time at sea. It took 2 1/2 days to reach the first port. There is virtually nothing to do on board. Exercise equipment is on an open deck and were covered with canvas and tied up. No doubt this was because of the heavy seas and high winds. Beware: The ship does not handle waves very well despite the claim that there are stabilizers. There was no pool and the only activity other than lectures and evening entertainment is eating. The food can best be described as bland. There appears to be little if any salt or pepper used to prepare the dishes. There are few dished made with sauces. Meal preparation seems to be aimed at the elderly population that inhabits the ship. It's surprising that they did not offer to purée the food! Choices on the menu are relatively boring and repetitive and the ship takes on no new food supplies once it leaves Fort Lauderdale. The fish seems ro get fishier as the days pass. I recommend that when possible, take two meals while the ship is docked off shore. Some excursions include lunch and, by and large, the offerings were mediocre. On the positive side, wine and liquor is readily available and if you drink enough, you may be unable to focus on what surrounds you. The cruise line fails to let passengers know that this is a trip favored by the elderly. I would guess the average age of passengers is well over 82. One man was celebrating his wedding: He was age 91 and his bride was significantly younger. For many, the men are on their second, third, and fourth wives. What a surprise! They appear to be decades younger than their husbands. There is enough Botox in passengers' faces to actually float the ship. Facelifts abound. If all the skin was removed and sewn together, there would be enough to create an entire Cuban baseball team! It is clear that this is not a trip for anyone under the age of 75. As for Cuba, as Columbus described it, it is a paradise unto itself. This is a "people to people" cruise, the legal justification to allow US citizens to visit this country. The excursions were phenomenal. They included a trip to the Tropicana nightclub, a woodcarvers studio, an area in Havana consisting of artistic tiles placed almost everywhere, a concert and a vocal performance. The people of Cuba are warm, friendly, open and are as puzzled as the passengers are as to the almost 6 decade old embargo imposed against this country. Tour guides we're openly critical of their government and the economic problems this country faces. Hopefully, the US passengers will pressure their governmental representatives to lift the embargo immediately. This is a very expensive trip. Although the accommodations were consistent with the price, meals were often mediocre. The ship offers little to do for anyone under the age of 75, a group that appears to be a minority on board. Yet, being able to visit for Cuban cities and meet citizens in every port is a memorable, meaningful experience. Again, if you're under the age of 75, I would consider whether you want to be on this floating senior care facility. Hopefully, we will all be much older and then, this would be an appropriate trip. For ow -- I's find another cruise line. Read Less
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 5.0 4.1
Entertainment 4.0 3.3
Public Rooms 4.0 3.9
Fitness Recreation 1.0 2.5
Family 2.0 2.5
Shore Excursion 3.0 3.6
Enrichment 5.0 3.6
Service 5.0 4.6
Value For Money 4.0 3.3

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise