32 Helpful Votes
Sail Date: February 2016
Positives: The Pearl Mist is a wonderful ship - comfortable and clean. Ship's staff in dining room and elsewhere were professional and courteous. Meals were fabulous. Night-time entertainment was excellent for such a small ship. ... Read More
Positives: The Pearl Mist is a wonderful ship - comfortable and clean. Ship's staff in dining room and elsewhere were professional and courteous. Meals were fabulous. Night-time entertainment was excellent for such a small ship. Negatives: The itinerary was completely different from what was advertised. Scheduled stops were arbitrarily changed to lesser known venues. Planning of stops was poor - passengers were basically left on their own to figure things out. No respect for many of the elderly people during shore visits. It was clear to the passengers that the ship's stabilizers were not functioning as they should - resulting in a change of course from Panama to Colombia, and a one day premature arrival in Cartagena. Worst aspect of the cruise: The Pearl Seas Cruises company representative (John) did a very poor job. He was aggressive and confrontational to several passengers, raised his voice when asked simple questions, and was intimidating to passengers who asked reasonable questions about the arbitrary itinerary changes. Conclusion: Pearl Seas Cruises totally misrepresented this cruise in their pre-cruise marketing. The itinerary we experienced was totally different from the itinerary that was advertised prior to the cruise. The Pearl Seas company representative was a disaster - dare I say incompetent. Based on this experience I absolutely cannot recommend the Pearl Seas Cruises trip from Costa Rica to Colombia via the Panama Canal. Very disappointing experience. Read Less
30 Helpful Votes
Sail Date: February 2016
Our pearl seas cruise on the pearl mist was not what we signed up for. The literature In advance , interesting itinerary and the material when we arrived were misleading and inaccurate. From start to finish we were lied to, skipped ... Read More
Our pearl seas cruise on the pearl mist was not what we signed up for. The literature In advance , interesting itinerary and the material when we arrived were misleading and inaccurate. From start to finish we were lied to, skipped promised excursions and stops and the start of it was that there was no one at the airport to meet us. Once we checked in at The Marriott, other Pearl Seas guests were turned away with no reservation and sent elsewhere. Actually the worse of it was traversing the Panama Canal at night. Ridiculous since we had chosen this itinerary specifically to transverse from the Pacific to the Atlantic in its entirety, not overnight in darkness. In addition, rooms and carpeting were damp due a faulty A.C. System, the ship's stabilizers were broken so we were in rough seas for 36 hrs. Rockin and Rollin. The ship neglected to have dressers, lamps nailed to the walls so furniture was toppling injuring passengers and being hit with flying full size Keurag coffee makers. There were no safes, robes or working tv....only 2 movie channels...no news... The balcony door locked by us continued to be unlocked later in the day leading us to wonder who was prowling about. Excursions were not as described. We missed 2 Unesco sites and the crown jewel of Costa Rica....Antonio Marco national park was closed on the Monday we were there. They did not plan their route accordingly. It was a major reason we had chosen this itinerary. My husband's 1 hr. Fishing e petition trolled about 40 miles an hr. The entire time not slowing down enough to catch any fish. One day on a treacherous hike, people were on their own with only a Spanish speaking escort and some had to find and pay door their own transportation back to the ship. Local guides spoke poor English and what was suppose to be a city tour ended up going to a very rural local village. When asked to sign up for excursion time slots, all 180 passengers were crowded around a small wall area to try and get selected time slots...unorganized. John was one of the leaders all week but never gave accurate responses to questions, lied and was rude and insulting. There should have been levels of difficulty on the excursions since many handicapped people had great difficulty and others that could move faster were slowed down as a result. Positives are worth mentioning since the food was very good and the Cabin crew and waitstaff were outstanding as was Bogdan, the dining room manager. Also the musicians and nightly entertainment and magic shows were excellent thanks to Steve, Dusty, Bill and Laura. But the complimentary wines offered were of poor quality and with no variety. The ship overall was dated in appearance, basic with very overcrowded lounge furnishings with not enough room to accommodate all the passengers at the same time. Read Less
23 Helpful Votes
Sail Date: February 2016
We signed up for the Pearl Seas cruise through the Panama Canal mostly because we were interested in the two national parks in Costa Rica, Manuel Antonio National Park and Corcovade National Park, as well as Coiba Island in Panama. The ... Read More
We signed up for the Pearl Seas cruise through the Panama Canal mostly because we were interested in the two national parks in Costa Rica, Manuel Antonio National Park and Corcovade National Park, as well as Coiba Island in Panama. The first and third of these parks are UNESCO World Heritage sites. The Pearl Seas website and the pre-cruise materials described the parks in glowing terms and talked about all the wildlife that we would be likely to see. As it was, the ship did not visit any of the three locations! Manuel Antonio park is closed in Monday, and has been for many years, and yet we were scheduled to visit on a Monday! This is clearly blatant and false advertising! No explanation was ever given as to why we did not stop at the advertised locations. The ship's crew repeatedly said that they had the right to change ports of call at any time. Maybe Pearl Seas should advertise trips to the moon! It is obvious that the ship never intended to stop at the advertised ports; they were merely used to lure unsuspecting victims into taking (and paying for!) this cruise. The cruise was a disaster from the beginning. We were met by Pearl Seas' staff at the airport. They were confused and didn't know which passengers were staying in which hotels. We were told we were staying at the Courtyard of Marriott and were taken there. We waited behind a long line of people to check in only to find out there was no reservation for us when it was our turn! This was the case with all members of our group who arrived at different times from different cities in the US and Canada. We were then taken to the Marriott Residence where we were finally given a room. The outings that the ship did arrange were of very poor quality and were poorly planned and executed. There was not even enough space for all passengers on the few activities that were offered. We saw virtually no wildlife which was the reason for booking this trip in the first place. On one outing, we were scheduled to go on a nature hike. The boat transfer dropped us off on an inhabited island. There were no paths and no guide and the residents of the island were clearly offended at our presence. There was no way to contact the boat to return for us and no way to call the ship. How could the shop disregard such a cardinal rule of safety. No ship employee or representative was even with us during this outing. We were accompanied on the short walk we did take by several very skinny stray dogs who growled at us from time to time! The outing was so bad that it was almost funny; if we had not paid a boatload of money to go on this trip, that is! Snorkeling was advertised as an activity at some locations but no equipment was available for use or for rent. The ship's advertising talked about traversing the Panama Canal as a day activity, but our transit was overnight. We went through the three locks on the Pacific side from around 8:00 PM to midnight. We then went to bed. In preparation for this trip I had read David McCullough's book "The Path Between the Seas", and excellent 698 page book about the building of the Panama Canal. I was eager to see the famed Culebra cut in which the mountain that runs from north to south through central America was cut through to allow for the building of the canal. Alas, it was very late at night and dark and there was nothing to see. What a disappointment! The stabilizers of the ship were broken, causing much rocking and rolling during even relatively calm seas. As a result, I spent two evenings with my head in the trash can, vomiting. We also missed a snorkeling outing as the captain decided to hug the coast in the return to Cartagena rather than take the direct route. I believe he was worried about the sea-worthiness of a ship designed for still rivers with broken stabilizers. One member of the ship's staff was particularly beligerent and rude to passengers. At one of the evening briefings about the next day's outing, a passenger who was not with our group stood up to complain about the missed national park outings and the crossing of the Panama canal at night. Crew member John began to argue with the passenger and ended up shoving him? This was absolutely beyond belief! Final words - do not sail with Pearl Seas if the destination is important to you. You may not see or do what is advertised. Beware!!! Read Less
20 Helpful Votes
Sail Date: February 2016
Pros;s - nice cabins, decent food, good dining service, ample snacks in lounge areas, free wifi. Con's - no TV as promised. However the real con was the amount we paid compared to what we received. Major issues with hotel ... Read More
Pros;s - nice cabins, decent food, good dining service, ample snacks in lounge areas, free wifi. Con's - no TV as promised. However the real con was the amount we paid compared to what we received. Major issues with hotel reservations on the night prior to the cruise. People were bused between three different hotels and some did not get rooms until after midnight. We were on their last cruise from Costa Rica through the Panama Canal and ending in Columbia. The excursions in Costa Rica were not as promised. Many on those on this cruise selected this itinerary to see Manual Antonio National Park and Cobia Island. The National Park was closed the day we were in Quepos and they decided not to take us to Cobia Island as it would be be too crowded that day. Instead they sent us on a hike to an island on unsafe boats (no life preservers) without real guides. We had a near death experience with one of our tour participants and RSC did not have a cruise rep on this tour. Our tours in Panama and in Colombia were good. If you are considering the cruises to Cuba be sure that you read good reviews about the cruise, tours and etc before booking. PSC does not provide the cruise that they publicize on their brochures so buyers beware!!!! Read Less
8 Helpful Votes
Sail Date: February 2016
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. ... Read More
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. It was a pleasure and very exceptional to cruise with a company that really put their passengers first. Those in charge of this ship were generally concerned and worked hard to assure that everyone received a great experience. The food was very good and well presented. My husband, would be happy with just hamburgs/hot dogs as he is just a meat and potato man!! The cabins are lovely, large in size, complete with a large bathroom and shower. There is a small TV (19 inch) in each cabin. If traveling where there is no signal or if you wish something else to watch, their are many DVD's available. Upon arrival, you will not say "WOW" to this ship's beauty, but it is very pretty, designed and decorated in good taste. The ship is quite and you just enjoy. The ship's day time to touring events was perfect, allowing all to pace their day to their comfort level. If assistance was required, as many were of an older age, it was provided quickly and with pleasure.....everyone was included. They arranged very good buses for transport and had excellent tour guides, tours were well paced. The on board lecturer was GREAT....the room was always packed with everyone very excited about the talk and with great anticipation for the next program. The passengers were very friendly, well traveled and full of wonderful life experiences that they shared during each evening's cocktail time. Each evening, following dinner, there is some entertainment with the evening raped up by approximately 9:30pm. We enjoyed our trip and plan to cruise with this line in the future. Read Less
21 Helpful Votes
Sail Date: February 2016
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say ... Read More
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say their hotel management and staff were comparable to some of the better cruise lines. Also, their evening entertainment and dining were top notch for a ship this size. However, everything else was a complete failure. On the first day out of Cartagena, the ship stabilizers and engines needed repairs. After a day at sea, they eventually fixed the engines but never quite fixed the stabilizers. They marketed satellite television and free wi-fi, but they did not fit the ship with the right antenna for television and their wi-fi could not handle 150 passengers. The wi-fi was so slow they gave free 24 hour access, but it took so long to use it most just gave up. They made no attempt to fix the satellite issue during the trip. Free tours were also marketed but there was only limited availability on these and many were left figuring out on their own what do in ports. The tours that we got on were not previewed by ship staff and they virtually had no idea what we were doing. A typical example is not knowing where to take tenders to so passengers would not need to wade ashore. A personal example is showing up at a 10 am departure with other passengers and watching the tender take off without us. They decided at the last minute they did not know a safe place to unload us so they had to go explore the shoreline while we waited. They came back and said the tide was too low to safely unload passengers and with a line of angry passengers, decided to look again. After an hour I called the ship's captain and asked if I could arrange my own boat to pick us up at the ship and he eventually took me up on that idea when the tender came back again and said it was unsafe to land passengers on the beach. He wisely chose to provide free local boats to all passengers and we eventually were able to do ashore. There were conflicts with locals hired to provide things like kayak adventures. On one occasion a kayak guide was so angry at our ship's representative that he took his kayaks and left. Many witnessed a ship's representative lash out at a lady passenger's complaint about the lack of planning and were clearly intimidated by his confrontational attitude. I could list 20 other examples of mismanagement but the bottom line is it was a mess. My advice is to steer clear of this ship with its current management and if you do go on one of their tours to do your research on tours ahead of time and arrange them on your own. Read Less
11 Helpful Votes
Sail Date: October 2015
Fall Foliage Cruise. Spent an extra day in Boston as it was our first time there. Very interesting city. Bus to Gloucester to board the ship. Only 96 pax instead of the full capacity of 210 pax which facilitated embarkation etc. Very good ... Read More
Fall Foliage Cruise. Spent an extra day in Boston as it was our first time there. Very interesting city. Bus to Gloucester to board the ship. Only 96 pax instead of the full capacity of 210 pax which facilitated embarkation etc. Very good food and wine and meal service throughout the cruise. Good-sized comfortable stateroom with balcony an extra feature. Even the bathroom was quite good. Good housekeeping staff as well. Many onboard were sea-sick during one full day at sea under less than ideal weather conditions but the crew handled the situation well. Generally speaking, the tours were not really to our liking; too much time on buses and some destinations of limited interest, but the destinations themselves were good. Limited destination info provided, and we found that the briefings provided by the onboard expert/guide were of limited use. Evening entertainment by two musicians also of limited interest. Wifi was slow and at times did not work at all.Two good quality elliptals & 2 exercise bikes were on board but did not work due to prolonged exposure to sea air. Free weights were available but only in 3, 5 & 8 lb barbells. Overall an excellent return to cruising after so many years. Pearl Seas did a good job. Read Less
4 Helpful Votes
Sail Date: October 2015
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more ... Read More
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more of a family,homey atmoshphere that being the only way I can describe it and although my cousin also in her thirties who I was travelling with was being asked what are you doing on here with us older folks we were truly happy to be there. Everyone was so friendly, the passengers, the crew, everyone!!! We stayed in stateroom 421, it was spaceous and had everything we could have possibly needed. The food was delicious, great choices all sit down meals. Our shore excirsions were included and it was only one tour in each port on the New England Fall Foliage Cruise. The only thing I wish there would have been more of was more activities on board such as maybe bingo more then one night or maybe organized card games, more entertainment then just the same singers in one lounge every night. That aspect of the ship has the potential to be much better. Overall we met great people on the Pearl Mist and had a great trip. Read Less
4 Helpful Votes
Sail Date: October 2015
Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are ... Read More
Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are always considered without having to remind them. Our waiter, Ronald, was exceptionally in tune to my particular issue. The staff is very patient and understands customer service. Local people were our tour guides on the shore excursions and they were very knowledgeable, interesting and humorous. The excursions were a nice length (no all day trips etc) and left plenty of time to explore on our own. The disembarkation process needs desperately ro be reviewed and revised. Much confusion and poor communication. We were surprised as the embarkation was so smooth. Overall a very pleasant cruise! Read Less
9 Helpful Votes
Sail Date: October 2015
This cruise ship is a must for those who want personal service and not feel like a number. The musical entertainment was very enjoyable and appropriate for the passengers and places we were touring. They also had educational talks about ... Read More
This cruise ship is a must for those who want personal service and not feel like a number. The musical entertainment was very enjoyable and appropriate for the passengers and places we were touring. They also had educational talks about the area we were visiting. The food choices, presentation, size of portions, taste and service in the dining room was excellent, top of the line. I truly enjoyed the dining room experience the most because of the excellent food and service. This was one of the best 7 days of my life. Read Less
6 Helpful Votes
Sail Date: October 2015
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and ... Read More
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and this is a predominantly older crowd. This was a very different experience for us. The ship is very small, with just 5 floors and a handful of lounges. There are two main lounges where you can find snacks and drinks at any time, plus a few smaller lounges that weren't used much at all. There is also a "gym", but i didn't even know where it was until the last day because it just has a few machines OUTSIDE on the 5th deck! Not a smart move. The dining room was on the first floor and very nice. Our stateroom was one of the suites and quite large. It is comparable to suites on other cruise ships, but with a slightly smaller bathroom. It had a mini fridge, a sofa and chair, plus a nice flat screen TV. The balcony was also large with two chairs and a table. The ports were Yarmouth, Nova Scotia, Eastport, ME, Bar Harbor, ME, Rockland, ME and Portland, ME. They were all very nice but most of them didn't have much to do or see. There was one shore excursion for each port and they were all included. The best was Acadia National Park in Bar Harbor. The cruise line should really have more than one to choose from, but I assume these places just don't have much to see. The food was very good to excellent and the service was wonderful. No buffets, all sit down meals. Drinks were included at lunch, dinner, cocktail hour and after dinner during the evening entertainment. Popcorn and root beer floats were also passed around after dinner during the entertainment. I enjoyed the singers at night, but it was very limited. They only had one option for nightly entertainment and it was from 8:30-9:30. Most people tend to go to bed early, but one night when everyone was dancing and having a great time, they still stopped right on time to the objections of some of us that would have liked to stay up a bit later. Embarking and disembarking was the easiest i have ever encountered. The staff throughout was wonderful and i was happy to be able to get to know them better because of the small amount of guests, unlike a large ship were you barely get to know even your stateroom attendant. Overall this was a fabulous cruise and I would definitely go again. I would not recommend it to younger people that are looking to party or to have something to do at all times. It is very slow paced and a nice change from my hectic day to day life. Read Less
4 Helpful Votes
Sail Date: October 2015
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and ... Read More
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and excellent service by the restaurant manager and wait staff. The staff overall was friendly and approachable, even often sharing meals with the guests. We did feel we got to know them a little. Nightly entertainment was provided ship resident singers and pianist who was also a magician. We would have liked to see some local groups brought onboard from areas we visited. Shore excursions were excellent with local guides who spoke clearly and slowly, so important for the mostly senior travelers who take this cruises! Read Less
11 Helpful Votes
Sail Date: October 2015
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same ... Read More
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same attention to detail continued throughout the cruise from the entire staff. Besides being attentive to the passengers, the crew seemed to get along very well with each other, which speaks well for the management. The cabin was larger than expected , very well furnished and refreshed at least twice per day. The bathroom was very well designed with adequate space for all our needs, plenty of drawer and counter space. We never felt that we needed more closet or drawer space. Dining was always an enjoyable experience with open seating, allowing us to meet plenty of new friends. Food was quite good as well, with enough options for any palate. The 1/2 portion option is a nice idea. The breakfast buffet was great with plenty of choices (love the lox). Besides the buffet, there was always a nice selection of pancakes, waffles, omelets,etc. Shore excursion were well chosen, but it was also nice to be able, if one chose, to remain on the ship and enjoy the very comfortable lounges, possibly to take in one of the lectures by the very knowledgeable and enjoyable Dr. Jim. Besides the staff on the ship, we need to thank those in the office ( Maxine is great ) for helping to make this such a memorable trip. Read Less
7 Helpful Votes
Sail Date: October 2015
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great ... Read More
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great entertainment in a marvelous duo and the ports of call well worth the trip. Activities ashore in bussing format, but more shore time in this lovely area could be used. Overall a two thumbs up (really 4 since we were traveling with friends) for our second cruise with this line. Pearl Seas definitely fills a need and provides great service. Note: for those needing a day before stay in Quebec City, book Hotel 71, it's great! Read Less
5 Helpful Votes
Sail Date: October 2015
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a ... Read More
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a bit turbulent, the captain chose to alter our course and even avoid one port, giving us a longer time in Gaspe. We were impressed with the stability of the ship even in choppy waters. The service was near to perfect, the food of good quality, and the shore excursions interesting. Books found in the library on board enhanced our knowledge of each port and served to whet our appetites for the excursions ashore. For those of us who love local color, the Saguenay community production "Fabuleuse" was both entertaining and historical. Employing local talent for entertainment on board (including a French Canadian Scotsman from Pictou, NS), and a knowledgeable geologist to set the scene for the natural beauty which we encountered made the whole experience most satisfying for us "life-long learners". Visiting the Anne of Green Gables National Park in Prince Edward Island was a highlight for this LE Montgomery fan of the 50s...well-chosen on a windy day! Meeting the volunteer greeters in East Port Maine was typical of the local interest in the cruising population, and so proud of their community that it was contagious! From the smooth and relaxed embarkation, we expected all to go smoothly (except maybe the wind and seas), but debarkation proved to be less so, probably because we were one of 3 couples who had arranged for a rental car, so we left amidst the confusion of the grocery delivery for the next cruise, and the setting up of the reception area in the cruise terminal for the next cruise patrons, but nary a cup of coffee or bottle of water for us! We were no longer their concern! The only thing that would have made this a perfect experience would be extending another day in each port! Read Less
1 Helpful Vote
Sail Date: September 2015
My cruising experience: 8 cruises on 6 cruise lines. Pearl Mist is in her second year of service. For a young operation, I'm amazed at how well every aspect of the cruise functioned! We sailed with 192 passengers. I think all ... Read More
My cruising experience: 8 cruises on 6 cruise lines. Pearl Mist is in her second year of service. For a young operation, I'm amazed at how well every aspect of the cruise functioned! We sailed with 192 passengers. I think all staterooms were filled, but we were a bit under capacity due to a number of singles in staterooms. This small size influences everything so I mention it up front. One surprise was a roomy cabin and bathroom! What you don't have is multiple restaurants, casino, spa, etc. Dining room ambiance, food and service were all top-notch. There are also lounges where small eats and beverages are available. The itinerary was awesome and included places the big ships can't get into. Most excursions were included, but you don't sign up until you get to the ship. No problem. You get to the ship on your own, but transfers are available (and included) at disembarkation. Dining seating is open, and you get to recognize all of your fellow passengers. I mixed meeting new people and sitting with new friends. Read Less
1 Helpful Vote
Sail Date: September 2015
We enjoyed going to places where we could see the fall foliage and also how people lived and live now. We enjoyed the food, the entertainment on board and on the shore excursions . We enjoyed all the on board activities. The personal on ... Read More
We enjoyed going to places where we could see the fall foliage and also how people lived and live now. We enjoyed the food, the entertainment on board and on the shore excursions . We enjoyed all the on board activities. The personal on the ship were very friendly and helpful. Always happy! The Service was great! The cabin was spacious and the bed was very comfortable. It was kept very clean and neat. We also enjoyed being with people our own age. We like the small ship better that the large cruise ships. We were well taken care of.and enjoyed it very much!! Read Less
3 Helpful Votes
Sail Date: September 2015
Great personalized service is hallmark of pearl seas. from constant attention to detail to ability for special order foods it was fantastic small size of ship -only 200 lets you get to know other passengers and not be lost in mob ... Read More
Great personalized service is hallmark of pearl seas. from constant attention to detail to ability for special order foods it was fantastic small size of ship -only 200 lets you get to know other passengers and not be lost in mob great value with all included like most excursions, happy hour alcohol and wine with all meals and free internet. personal attention from cabin steward to purser to meals, but especially from Marcie our cruise director like the options and mostly free shore tours largest staterooms over 300 sq feet was magnificient and love private balconys. best staff and cruise ever we have been on over 20 riverboats and pearl seas is the best guest speaker david made learning fun about everything from endangered species to facts on ports Read Less
4 Helpful Votes
Sail Date: September 2015
We had not heard about Pearl Seas, but saw their ad in the Smithsonian Magazine and thought the itinerary sounded like what we were looking for. From the moment we got on the ship, we knew we had made the right choice. Our cabin, while ... Read More
We had not heard about Pearl Seas, but saw their ad in the Smithsonian Magazine and thought the itinerary sounded like what we were looking for. From the moment we got on the ship, we knew we had made the right choice. Our cabin, while one of the smallest, had a King Size Bed with 2 night stands and had plenty of room to get around. We found the dining perfect. It was open seating, which gave us a chance to meet many of the other passengers. Wine and/or beer were provided during lunch and dinner. Happy Hour was from 5:30 - 6:30pm (and many days it was earlier due to activities in the lounges). During Happy Hour all bar drinks were provided along with great appetizers. Most of the alcohol was top of the line. David Catlin was the guest speaker and provided very interesting presentations and many days he was on the top deck helping us spot birds and whales. Most of the shore excursions were included and while not extensive, helped us to explore and enjoy the different ports. Our cruise directors Marcie and Jean were the best. From the first day we met Marcie in our hotel until we disembarked from the ship she was there to make our days very special. We always enjoyed each evenings "Chart Your Course" to hear about our next days activities. At the beginning of our cruise this was followed by John Spyder playing his guitar, which put a nice end to each evening. We would definitely recommend this cruise to anyone looking for a relaxing cruise with so much to see. Most of the ports were smaller which made each one of them different. The Captain and his entire staff were quite accessible and were always there to greet us and ask how we were doing. Read Less
1 Helpful Vote
Sail Date: September 2015
Small ship worked out well. We had a bad night but the crew was terrific in handling it. The crew of our ship was excellent everywhere but in the person of the Cruise director. The accommodations are good but not luxurious, more than ... Read More
Small ship worked out well. We had a bad night but the crew was terrific in handling it. The crew of our ship was excellent everywhere but in the person of the Cruise director. The accommodations are good but not luxurious, more than adequate for this trip. The food was also very good. The destinations were as advertised, but could use a little more interest/excitement. The onboard entertainment could also use a little more excitement. This is a cruise I would recommend to anyone with the appropriate explanation. Read Less
15 Helpful Votes
Sail Date: September 2015
I am not a professional reviewer, and this is just my opinion. My wife and I are no big fans of mega-ships, so we thought we'd give Pearl Mist a try. We chose to sail from Portland, Maine, to Québec City in the fall so we could ... Read More
I am not a professional reviewer, and this is just my opinion. My wife and I are no big fans of mega-ships, so we thought we'd give Pearl Mist a try. We chose to sail from Portland, Maine, to Québec City in the fall so we could enjoy the vaunted fall foliage. The Pearl Mist is a small, intimate ship with a maximum of 210 or so paasengers, and on that voyage we were a total of 189 people. There is no assigned seating at any time, so we were able to meet different people at mealtime, make new friends, and avoid some passengers. Our cabin featured a balcony, and it was spacious enough for us. There was enough storage space for our clothes - but we pack rather light. The furniture is not secured for ocean cruising, which caused drawers to open and close during a particularly stormy night - some passengers actually had their dresser tip over, thankfully no one was hurt. There is no safe box in the cabin, a glaring omission in our opinion. The bathroom was small but adequate for our needs. Lighting uses the now old-fashioned "curlicue" neon bulbs, the company may want to switch to LEDs. The ship features two large, comfortable lounges which allow passengers to take a good look at the surrounding ocean and scenery. The dining room was very well sound-proofed, and that allowed conversations to be sustained without having to shout (as on Viking boats). This was the first time we were on a cruise where there was no buffet, save for a smallish one at breakfast. The system of pre-ordering lunch and dinner is smart, there's much less waste. The food was generally fine, and if one was not satisfied with the size of the portions, it was always possible to order two of the same, or basically whatever was on the menu. This is not a "foodie" cruise line, so people who are so inclined should look elsewhere. Dining room service was superb - almost all waitstaff is friendly, fun-loving Filipinos. There is no bar anywhere in the ship, but a nice touch was the cocktail hour (before dinner) where free drinks were offered, as well as after dinner. Wine was complimentary with meals, and the wines featured were quite decent. If there is a weakness in that picture, it's the entertainment, or rather the lack of. There were a couple of guitar-toting singers, one of them had her voice drowned by the conversations - because she was not very good and had a repertoire of mostly 70's folk songs. Pearl Seas should take the example of Star Clippers, who employ good musicians with a keyboard - allowing them to sound like an small combo - who provide a nice, intimate background music. There was no talent show - which is something that both passengers and crew always enjoy participating in. There was a trivia contest, only one, with questions so obscure that our team - the winners - only answered six out of 30. The excursions were generally fine, our only complaint was the lack of photo opportunities - buses did not stop often, and taking pictures through the windows does not work very well. Embarkation and disembakation were generally well-handled, with only a few glitches. In sum this was a fine cruise, not the best we've taken, but not the worst either by far. With a little fine-tuning, Pearl Seas could turn out to be a terrific cruise line for those who don't like megaships, or don't want to spend a lot of money on hoity-toity cuisine and incidentals. Read Less
2 Helpful Votes
Sail Date: September 2015
Really enjoyed the small ship. For a relatively new cruise line, service and resources were excellent. The local entertainers were a treat--they added real local color and authenticity. Some shore excursions need refinement in terms of ... Read More
Really enjoyed the small ship. For a relatively new cruise line, service and resources were excellent. The local entertainers were a treat--they added real local color and authenticity. Some shore excursions need refinement in terms of length and content. Quality of food was excellent--especially enjoyed the delicious soups and fresh, creative salads. Cabin was pleasant and comfortable--good mattress and pillows. We really liked the ports and itinerary, but were greatly disappointed that weather prevented us going to Isles de la Madeleine. Truly enjoyed the tour of cemetery where victims of Titanic are buried in Halifax; cruising the Saguenay fjord; seeing the fabulous scenery of Gaspe and Perce. Read Less
3 Helpful Votes
Sail Date: September 2015
This was an excellent trip! The itinerary was standout, with daily wonderful shore excursions that exposed us to the various ethnic cultures of eastern Canada--food, music, language, history, etc. Staterooms are very roomy and ... Read More
This was an excellent trip! The itinerary was standout, with daily wonderful shore excursions that exposed us to the various ethnic cultures of eastern Canada--food, music, language, history, etc. Staterooms are very roomy and well-fitted. The crew and staff are second to none that we have ever sailed with before, and the food was fabulous;. All in all, well worth the "premium price" of the cruise, and we would certainly recommend this cruise to others. The pasengers all seemed to be aged 60 to 80, and well travelled. So this would not be a cruise for families or kids. Read Less
1 Helpful Vote
Sail Date: September 2015
We have mostly cruised on large ships before, so we were curious as to what this cruise would offer and how it would differ. What we found was that it was more intimate and much more casual than what we have previously encountered. ... Read More
We have mostly cruised on large ships before, so we were curious as to what this cruise would offer and how it would differ. What we found was that it was more intimate and much more casual than what we have previously encountered. Some passengers chose to "dress" a bit for dinner, but not all. And I don't think those that did not "dress up" were frowned upon. It was just all very casual. The most amazing difference in this cruise was the level of service of the staff. They were just so friendly and polite. I felt as if each crew member on board did everything that he/she could do to assist in getting passengers whatever was requested. I witnessed this on several occasions. It was amazing! The food was just excellent. The menu offered a wide selection of foods from which to choose. Neither my husband or myself ever had one meal that was not 4 star quality. Besides all of the delicious lobster I enjoyed, I found the pecan/chocolate chip pie to be the best! It was so good that I asked our sweet server, Celeste, if there might be an small piece left over the next day. Imagine my delight at getting that wonderful pie two days! Yummy is all I can say! We took the Canadian trip and were very blessed to have Barry Lane as our lecturer. The man is a walking encyclopedia. We are ordering his latest book on Canada, due out this month. Most of the tours were included in our cruise package, which we did not expect. They were all very excellent tours. We especially enjoyed the bus tour of Prince Edward Island and the walking tour of Lunenburg. Now my husband is interested in taking the Lewis and Clark trip next. Cruising this way is just easier, as one does not need to bring along dress-up gear. I'm all for casual! Read Less
1 Helpful Vote
Sail Date: September 2015
Want to travel to ports that are a little off the beaten cruise path? Sail up the St. Lawrence seaway and on to Gaspe and Halifax. Life is easy on a small ship that can dock at ports where large ships either tender out or miss all ... Read More
Want to travel to ports that are a little off the beaten cruise path? Sail up the St. Lawrence seaway and on to Gaspe and Halifax. Life is easy on a small ship that can dock at ports where large ships either tender out or miss all together. Be greeted by a piper in Pictou and Halifax. Find personal delights at Gaspe and Lunenberg. There are many surprises waiting just north of the border. The on board entertainment was usually local talent that gave a relaxing feeling to the trip. The cabin was larger than anything we had on a large cruise ship. The shower was large enough to enjoy the shower without spraying the rest of the bathroom. The shore excursions were informative and fun. The tour on Prince Edward Island highlighted Anne of Green Gables, but it was also delightful to see the ocean, the lighthouses, and the red soil. The bus tours and guides were informative and entertaining. The loading process and the disembarkation processes were quick and easy. The luggage handling was efficient and gentle. The crew paid attention to details from the dining room requests to the gangway "watch your step." I felt welcomed and valued even after leaving the ship when we saw members of the crew in our final port. Read Less
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 1.0 0.0
Family 2.0 0.0
Shore Excursion 3.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0

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