Sail Date: May 2019
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only ... Read More
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only took about 30 minutes to get on board once we were dropped off. All meals, from the dining to the Windjammer buffets were varied and enjoyable. Servers were friendly and helpful. We asked for a larger table to accommodate 2 additional friends and the manager was very helpful and made it happen. The entertainment was enjoyable. While not a huge variety, the shopping was okay. Our cabin attendant on Deck 2 was fantastic, always smiling and friendly - very personable. While the ship is older and smaller, it fit our needs fine and was easy to navigate. We just enjoyed the getaway with good friends and good service! We took the bus tour in Cuba and it was very informative. It didn't last the full 6 hours, but we had the chance to walk the market and shop on the way back to the ship. The market was repetitive with items sold and the booth owners really push their items, but you get used to it as you walk through. We stopped at a bar/restaurant on the way back to the ship and enjoyed a cold Cuban beer. In Cozumel, we took a taxi into town for $16 for the group and walked back. It was quite a walk, but we had a lovely view along the water, and it gave us a chance to walk off some the food we had eaten on the ship! There is a good variety of shopping there if you are into that, and cheap deals on beer and free shots of tequila. All in all, a great cruise! Read Less
3 Helpful Votes
Sail Date: May 2019
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, ... Read More
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, my stateroom bathroom was moldy and gross, smelled like a public restroom that has never been cleaned. There was glass on the hallway in front of our stateroom and my friend cut her foot with it. Very unsatisfied. Food made me and 3 of my friends sick and overall was below average. Margaritas and cranberry juice tasted like pure chemicals. After that I didn't even feel like trying any of the other mixed drinks. On top of it, the water was yellow one night. The toilet water was yellow and the sink was too, not sure why... don't even wanna know. I called and complained and got 20% off my next cruise, valid for a year... I would not recommend this ship. Many other guests were complaining because they did not have hot water in their stateroom. There were a couple of good things: the shore excursions both in Key West (Parasailing) and in Cuba (Old Car tour) were very good for the price and the staff was amazing. The rock wall climbing staff was very nice and helpful and the shoes were clean and new. Finally, a shout-out to Mario and Maha from Phillippines, our servers, who were very happy and provided great service. Read Less
1 Helpful Vote
Sail Date: April 2019
Planned a cruise for eight people. We were all dissatisfied with our rooms. They were extremely small. There were many issues with the ship and we felt like we were in a retirement home.If you like to watch planet earth and cartoons over ... Read More
Planned a cruise for eight people. We were all dissatisfied with our rooms. They were extremely small. There were many issues with the ship and we felt like we were in a retirement home.If you like to watch planet earth and cartoons over and over you will be ok. There was a strong sewage smell in our hallway, every time we stepped from our room or off the elevator. Many of the arcade games did not work and the sports deck seemed to be lacking. We had previously sailed once with carnival which was a party everyday, however we did prefer your accommodating staff !! They were by far the best part of our vacation! We also would have preferred our on deck experience after exploring new places, to have been livlier and more upbeat! We are currently in the process of planning our next family vacation and plan on doing our research a little better next time. Read Less
6 Helpful Votes
Sail Date: April 2019
Departure was ok and on time. This was my first (and last...) cruise, and I wish I had paid attention to the comments of previous users about the conditions of the boat. The Swiming pool is disgusting, my little five years old boy ... Read More
Departure was ok and on time. This was my first (and last...) cruise, and I wish I had paid attention to the comments of previous users about the conditions of the boat. The Swiming pool is disgusting, my little five years old boy developed an infection after been there. The food was good in Cafe Windjammer, but in the main dining room was cold, tasted like canned food and lacked variety. Shore excursions do not have good options for people with little kids, so we weren't able to take any. However, we stepped out in every port, and could not be more disappointed. There is nothing to do but buying cheap souvenirs. Belice is a very sad and inconvenient destination, hope Royal Caribbean is working on helping the Belize community to overcome the poverty that we saw in that port. The room size was ok, but we found mold in the mattress and the carpet was ripped out. We were given the worst cabin of the boat in level 2, and the corridors in that level smelled like a septic tank all day long. Other issues like oxidation give a sense of unsafety in the ship. But most of all, what makes the cruise unbearable are the crowds. The ship is too small for all the people that take it, for sure is very profitable for RC, but disgusting for passengers Read Less
1 Helpful Vote
Sail Date: April 2019
We hit a great deal with RCL on a less common 7 day sailing for this ship. Kids were free and the 2nd adult was 60% off, making the 7 day interior room total cost about $1400USD all in with a $125 stateroom credit included. We felt that ... Read More
We hit a great deal with RCL on a less common 7 day sailing for this ship. Kids were free and the 2nd adult was 60% off, making the 7 day interior room total cost about $1400USD all in with a $125 stateroom credit included. We felt that even with some expenses and splurges through the week that this would be an inexpensive cruise. The value for money was here, and we fully understood that this was going to be a barebones ship. With low expectations going in, we found that we were pleasantly surprised as the trip went on. Our younger kids enjoyed the splashpads, and pretty much everything else on the pool deck too. Kids club was fantastic. The staff there were happy and very good with the children. Our kids wanted to go the entire week, which made it easy to drop them off in the afternoon during peak sun for a couple hours while mom and dad caught more sun. The staff on this ship were amazing. Very personable, polite, engaging, and happy. I didnt find one crew member during the week having an off day, and you could tell there was pride in what the staff did. The food was good. We found the selection and quality at the Windjammer/main buffet and the dining room both had good variety and quality. No complaints and the food was better than what I expected from reading reviews on this site. Entertainment had good variety and all the usual parties and pool activities one would expact on a 7 day Caribbean cruise. We would lean towards a newer and larger ship on our next cruise, one with a larger interior staterooms and more bells and whistles. For this trip, we got some really great value here and had a fantastic family vacation. Read Less
3 Helpful Votes
Sail Date: April 2019
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had ... Read More
I really didn't know what to expect on this cruise, as the reviews are all over the place, but we had an amazing time. 1. I know it's an older, smaller ship. However, since this was my kids' first cruise, they had nothing to compare it to. The kids in our party (3 families, kids ages, 3, 7, 9 and 9) had a blast between the pools and the kids' club. We were all happy to hear the kids beg to go back to "Adventure Ocean" (the kids club). I didn't really have any moments where I looked around the ship and had it feel shabby. 2. The cabin was small. It's a cruise. We never planned on spending a ton of time in the cabin, so we didn't really get upset by that. I recommend poo-pourri if you're sharing a room with 3 other people. Sometimes trying to navigate all 4 people getting ready was rough, but it generally was fine. 3. Our waitstaff in the dining area was super fantastic and accommodating. On the final night when they offered lobster tail, they made it clear that the lobster was small and *wink wink, nudge nudge* you can order 2 meals. 4. Lastly, I feel like this is the most important advice I have - we did NOT use the cruise line for our excursions. And the options we chose were WAY better than anything offered. - In Key West, we did used Fury Cat (https://www.furycat.com), and chose their Ultimate Adventure. The family with the 3 year old didn't do that with us, but for the older kids it was PERFECT. Super fun, completely fit within the time we had on shore, and the experiences and staff were awesome. - In Havana, we used Havana Journeys (https://havanajourneys.com), and they were so above and beyond amazing. They were so communicative while we were setting up the tour from home and gave us everything we needed, including pictures of our guide and driver so we knew who to look for. They are OFAC compliant, which was important for out travel, and Eileen, our guide was so so great-- really knowledgable, smart, timed everything perfectly - if we ever get to go back to Cuba, we will absolutely call them again. We planned this cruise for the sole purpose of going to Cuba, and it was 100% worth it. Even with our large group, everyone had an amazing time. I've seen some bad reviews, but I think every trip is what you make it. Read Less
5 Helpful Votes
Sail Date: April 2019
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time ... Read More
We are Diamond members on RCCL and have been on the Majesty four times. Time has taken it's toll as the ship "celebrated" it's 27th birthday during our cruise. Our inside cabin was tiny but it's been a long time since we had an inside cabin. I just know insides on the larger ships are noticeably larger. We loved the food for dinner and our wait staff..the real highlight of the ship. Food in the Windjammer was up and down. The burgers, hot dogs, scrambled eggs and sausages were luke warm at best. The seats on the sides in the theater were worn and not comfortable and the drink holders did not accommodate the glasses..so you had to hold your drink the entire time. The hallways and public areas need some serious renovation. The captain even said the Majesty (and the Empress) might have been sold if it wasn't for their ability to fit into the Cuban ports. This was our last cruise on the Majesty. Read Less
1 Helpful Vote
Sail Date: April 2019
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for ... Read More
The Majesty of the Seas is one of Royal Caribbean's oldest ships, built in 1992. It not only shows its age, but its staff regard it as an old lady as well. Everything from its exterior to its interior to the very basic programs for passengers begs for some attention. I have high school children ages 15-18. They were all bored stiff. There's almost nothing for them to do but sit inside their room and play games on their phones. My wife and I also struggled to find activities. The cruise directors' half-hearted energy given to the creation of events even extends to those that are currently on the schedule. For example, I attended a salute to vets and emergency personnel. As one of the two cruise directors named the foreign wars that the attending vets were likely to have participated in, she forgot the Vietnam War. When this was mentioned to her, she had the audacity to argue about it. It's not like all of the assembled didn't hear the flub. The Majesty's food is average at best, while the service is abominable. We often had to wait for extended periods for our meals or drinks. To add insult to injury, only two in my family managed to avoid getting stomach issues that lasted for days after the cruise. Speaking of old age, the interior reminds me of a retirement home that hasn't been updated in decades. Rust is everywhere, frayed upholstery is common, and the stench... yup, that too was reminiscent of an elder care facility. As the many other reviewers here have stated, there is a serious sewage smell, i.e.: methane gas issue, on this ship. Almost as bad is the fact that staff will pretend as though your complaint is the first they've ever heard about this problem... but more on this aspect in a moment. The gas seems to primarily reside on deck two in the forward section of the ship. However, the first deck gets its fair share of it as well, and on particularly bad days (as it was on 4/26/2019) the smell makes its way all the way up to deck four to the customer service counter. And so you have to wonder -- given the numerous reviews here and the many fellow passengers who told me that they had also complained during my cruise -- how customer service can state with a straight face that they didn't know what I was talking about. To add insult to injury, I spoke to several maintenance workers who all stated that it's an ongoing problem aboard the ship. At one point the gas had become so thick within a cross corridor that, when I walked through it, I had to run out because I couldn't breathe... literally. Methane gas can displace oxygen in a confined space (such as a short hallway). That's why people often die when they fall into an open cesspool and can't climb out. In addition, methane is flammable. Immediately after this incident, I went up to customer service for the fourth time to complain. Yet this time, there was some urgency as the problem was now a public safety issue. I spoke with a young desk officer named Cristobal. Yet instead of writing down my complaint or even contacting maintenance immediately, Cristobal stood in front of me with a pugnacious grin and refused to even answer me. I repeated myself again, yet he would not address the issue at all. With no other choice, I warned him that I would file complaints against the cruise line unless he did something. He chose not to attempt resolution. The situation is one that can't be ignored, and so the next morning when the ship docked in Key West, FL, I immediately made calls to two government agencies and filed reports. SInce that time, I filed two additional complaints. If you've been a customer aboard this sorry excuse for a cruise ship and have also come in contact with the sewage / methane gas issue, you too should complain. Out of all of the agencies I filed reports with, the two best are the Centers for Disease Control and Prevention (CDC) and the U.S. Coast Guard. In fact the Coast Guard is directly responsible for such issues aboard any cruise ship that docks in a U.S. port. Read Less
1 Helpful Vote
Sail Date: April 2019
We booked MOS for the great price and to have something to look forward to during our LONG wait for a 12 night Royal sailing in November. This was our 2nd Royal sailing, the first being Liberty of the Seas (quite larger and more bells ... Read More
We booked MOS for the great price and to have something to look forward to during our LONG wait for a 12 night Royal sailing in November. This was our 2nd Royal sailing, the first being Liberty of the Seas (quite larger and more bells and whistles). It was also our first sailing out of Florida. Embarkation was the quickest I've experienced yet. Same for disembarkation. Shuttle to nearby parking was smooth. We had dinner in MDR all 5 nights. Our party of 2 was seated at table for 10. Service was good and waiter handled special requests (ie, could I get an app portion of an entree) well. Some of the apps and entrees hit it out bnb of the park. Others were just ok and some were a pass. We had to order dessert when placing dinner order, which I didn't care for. Enjoyed Windjammer for breakfast and lunch, including pizza and deli. Food was great. Tables were quick to be cleaned even during peak meal service. Production numbers were fun. I had the pleasure of meeting the male lead singer who was in audience to see 2 other specialty shows. He was super nice and it was great to see his smile while he enjoyed watching other acts. Comedian was okay. Frankie Vali performer was good, but that show was not my cup of tea. Too chatty. Bar service was great throughout ship. No lines or wait for cocktail anywhere. Piano bar entertained to a intoxicated harem (complete with lap dance) several nights in a row to the expense of other patrons. Pool was crowded, but we prefer top deck and quieter Lido experience. Read Less
4 Helpful Votes
Sail Date: April 2019
This was the first time we were denied access to carrying our luggage onto the ship. We have been on numerous cruises with Royal and never had a problem until this cruise. First, we arrived at Terminal 19 and a sign on the ... Read More
This was the first time we were denied access to carrying our luggage onto the ship. We have been on numerous cruises with Royal and never had a problem until this cruise. First, we arrived at Terminal 19 and a sign on the 'receive a ticket' stand stated both Terminals 18 and 19 could park in the overhead building (we wanted vehicle coverage) so we got our ticket and found a parking place. We then walked following the signs to the Transport Vans; on finding one we were told there was no transport to Terminal 18 however the driver advised she could get us there (another person there said to 'make it worth her while'...?! (We later spoke with a supervisor who said 'yes, there is transport'.) We were told by the transport van driver that, upon ship disembarkation, the transport van driver would return us to Terminal 19 if we advised we needed to do that. At 18 we walked to the area to board the ship and were immediately told we were not allowed to carry our luggage on board although we always have (advised by security it 'was for today only')?? After a 'discussion' we realized it was either their way or the highway so we locked our luggage and boarded the ship. No advance notice and no one could advise why. (Ever heard the horror stories of lost luggage? Which is why we carry on.) Our luggage was also on the allowable size for carrying on. Upon disembarkation we requested a van to Terminal 19 and were advised "they will not take you there". We went to a supervisor who assisted us on embarkation (who remembered us) who called for a van. She advised one would arrive shortly. Numerous minutes later we asked again, she called, advised they were on their way. Numerous minutes later we asked again and were told "there will not be a van coming as it is 'considered not necessary and not worth it' - which meant to us we were not necessary and we were not worth it. We had to walk ourselves, with our luggage, from Terminal 18 to Terminal 19 through traffic and fences. Although I could make the walk I am no 'spring chicken' and being age 66 made me disappointed and angry that we had been told there would be a transport van. Thank goodness it was not raining. We received different stories from different 'supervisors' on trying to board, had to have our pictures taken at two different stations as the first pictures were 'sideways/crooked' and had to be done again. They never should have had the sign at the parking area to mislead people and, for the same cost, should have overhead coverage at Terminal 18 as does Terminal 19. The lady at the original embarkation area was actually very nice and seemed to want to assist us in any way possible... it seems the 'higher ups' or whoever they are were a different story. Sad. Left us thinking we would never take another Royal cruise again. However, further cruise review follows... 1) Dining in both the Dining Room and Windjammer was exceptional - delicious food, many menu choices, staff showing their abilities and choice to make your dining experience a one-in-a-million experience :-) We had the 5:30pm seating and initially asked to have our seating changed due to being 'over a rudder/motor or the like" to a calmer table. We were afforded the change immediately. 2) Activities were available throughout the day and evening. Cruise director was active in enabling cruiser activity. Bingo, Love & Marriage, Belly Flop at the pool, dancing. Evening shows in the theater. We watched several movies that were not in theaters yet. Tanning on the deck (somewhat difficult to find open deck chairs at times though). 3) Service was surprising (and delightful) to find on this particular cruise - always being asked if we needed anything in the Windjammer, could they bring us water/drinks, asked how our cruise was. Dining Room staff always being attentive and prompt. Stateroom attendant always on top of things. Room was cleaned twice daily. 4) Cabin was very small compared to previous ones we have had (pictures supplied) but we pretty much showered, slept and changed clothes in the cabin. Note: the mattresses are hard! 5) The entertainers in the shows put their hearts into the singing/dancing. They had a juggler/comedian entertainer who had quite a good sense of humor and we enjoyed his show as much as a previous time we saw it. 6) Ports of call: Have been to these previously and we usually walk around (no excursions) and see the sites... lots of "come in and see my shop" and having to say "no thank" you quite often. Then again, people are trying to make a living in their own way. I was surprised Costa Maya had a full swimming pool area available this time. You would be delighted to watch the children/adults in the port area in the water with the dolphins! it was just the two of us on this cruise (as is usual). Children seemed to thoroughly enjoy the (small) pool - did not check into any children activities due to not having any with us on the cruise. If we were to go on another Royal Cruise it certainly would not be at this port. Read Less
Majesty of the Seas Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 3.0 0.0

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