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8 Helpful Votes
Sail Date: December 2017
This is by far the best P&O ship....the decor is beautifful...only critic is the layout as very confusing. The lack of stairs in the middle of the ship was annoying as sometimes no alternative but wait and wait and wait... The ... Read More
This is by far the best P&O ship....the decor is beautifful...only critic is the layout as very confusing. The lack of stairs in the middle of the ship was annoying as sometimes no alternative but wait and wait and wait... The speciality restaurants are wonderful..we tried most of them... Sindhu- excellent and warrented a return visit....top of the list and highly recommended. Epicurean- okay but not worth the £28pp supplement. Glass House- delicious and again we visted on more than 2 ocassions...great value. The Beach House is fabulous and if we had more time we would have gone more than twice. The Limelight Club- this was a hugh disappointment..would not waste my money as it is a £25pp cover charge. It would have to be someone I really wanted to see as the food was very disappointing... 2 choices with the starter, main was good and only 1 choice for desert which was awful..we did have a good night and I love the concept but the menu needs looking at . Read Less
2 Helpful Votes
Sail Date: December 2017
We flew from Manchester and we had no lights or entertainment so wasn't good also 1 1/2 hours late. Getting on the ship was quick as we were the last plane. Our cabin was an inside D714 plenty of room and was kept clean by our steward ... Read More
We flew from Manchester and we had no lights or entertainment so wasn't good also 1 1/2 hours late. Getting on the ship was quick as we were the last plane. Our cabin was an inside D714 plenty of room and was kept clean by our steward who was very friendly and helpful.We ate on first sitting the food was good with a good choice and the waiters were friendly and helpful we found all the staff polite and friendly from cleaners to bar staff.The entertainment was good the Headliner did some good shows except the night they had the singers on we found they tended to shout.The other singers were good. We enjoyed the ports Tobago was a new port and well worth a visit the others we have been to before.Disembarkation was easy with no waiting our plane was delayed again but we did have entertainment and a light. Read Less
6 Helpful Votes
Sail Date: November 2017
Flight from manchester and transfer to ship excellent. Luggage delivered to cabin within a few hours. The hygiene standards seem to be slipping. Hand washing seemed to have been forgotten by a lot of passengers in the restaurants and ... Read More
Flight from manchester and transfer to ship excellent. Luggage delivered to cabin within a few hours. The hygiene standards seem to be slipping. Hand washing seemed to have been forgotten by a lot of passengers in the restaurants and when boarding the ship after excursions. It did not seem to be as strictly enforced by the crew as on our first cruise. It was only on our last day that a crew member was stood outside the restaurant with hand gel, and she ensured that we used it. Will it need a norovirus epidemic for something to be done? We never had any problems with service in the peninsular restaurant, the waiters were very efficient but not as friendly as i remember from our first cruise on britannia and on other ships. The food was always very good. We also enjoyed the special restaurants sindhu and epicurean - service and food excellent. We were quite disappointed with the entertainment in the theatre as having been on britannia before had seen most of the shows. We did go to see some of the shows and they were still very good, but would like to have seen something different. We found it impossible to get into the live lounge after 10.30. It seemed that the people on the early dinner sitting managed to get seats but no room for anyone who wanted to go in there later. We did not do any p&o shore excursions. They are always very expensive, and it is relatively easy to arrange trips ourselves using local taxis and guides. We would definitely go on britannia again and have had an excellent trip. Read Less
5 Helpful Votes
Sail Date: November 2017
Positives: Food was top class, plenty of sun loungers and decent sized number of pools. Drinks sensibly priced and good service. Reception spot on with any issues, cabin and balcony clean and as expected.Good that all disembarkation is on ... Read More
Positives: Food was top class, plenty of sun loungers and decent sized number of pools. Drinks sensibly priced and good service. Reception spot on with any issues, cabin and balcony clean and as expected.Good that all disembarkation is on one level. Loved the Limelight club and the Beach house for meals (extra charge). Negatives: We lost St Maarten and Dominica because of the hurricane which meant we stayed in Barbados an extra night, just moving berth. Then we lost St Kitts because it was too dangerous for the ship to use tenders...and we ended up on the very unpopular Martinique which, while not great, looked like heaven in comparison to St Vincent. Anyway, ship is huge and carried big numbers of folk which is why you wait ages for a lift. It desperately needs more and a central staircase needs to be added at a refit to allow better movement. Entertainment generally was just ok but seen better on many others ships. Headliners had two good shows and two not so good,but Jimmy James was by far the jewel. The Retreat was over priced, our cabin steward was hopeless and you can't keep tabs of your spends on the tv screen like on other PO vessels. Excursions too, were pricey. Didn't seem tone many extra curricular activities, but blokes were happy with constant live streaming of PL football in the ship's pub. No deck BBQ or pool games. Read Less
9 Helpful Votes
Sail Date: November 2017
This was our first cruise with P&O having cruised previously with Cunard and Royal Caribbean. The coach transfer from Gatwick to Southampton was chaotic, meaning we arrived at the ship at 16.45! Once on board we found our inside ... Read More
This was our first cruise with P&O having cruised previously with Cunard and Royal Caribbean. The coach transfer from Gatwick to Southampton was chaotic, meaning we arrived at the ship at 16.45! Once on board we found our inside cabin to be fine and we had an excellent room steward (Martino). We were given the Freedom Dining option in the Peninsular Restaurant and we found the food and service really good. The entertainment was very good throughout the voyage and the entertainment staff were really good too. The problem with this ship is that it seems to have been designed to cram as many guests on board as possible, over 3600! One guest told us that the Headliners Theatre has a capacity of 1000, so if you want a seat to see a good show you need to be there quite early. If a good act is on in the Live Lounge you have little chance of getting a seat. Similar problems arise when trying to get on equipment in the gym. The walking deck is very small-I went to check it out on the second morning and, in terms of traffic, it reminded me of the M25! Sun loungers were definitely at a premium too! We still enjoyed the cruise overall and would cruise with P&O again, but on another ship. Read Less
2 Helpful Votes
Sail Date: November 2017
We had no intention of a Caribbean cruise on entering Hayes Travel usually feeling comfortable floating round the Med from Southampton. This was our first fly cruise and P&O. Hurricanes obviously changed itinerary with Bonair ... Read More
We had no intention of a Caribbean cruise on entering Hayes Travel usually feeling comfortable floating round the Med from Southampton. This was our first fly cruise and P&O. Hurricanes obviously changed itinerary with Bonair disappointing being added. There was little communication about any vaccination implications and it was only after fraught emails that we found that yellow fever jabs were not needed. Flights were OK and then a very slow embarkation. On finally entering the cabin discovered next days excursion was cancelled, we were the only ones booked! Rushing down to Shore Excursions desk many decks below cabin we booked on a cheaper excursion that turned out to cover more sites, why this could not have been done before we left UK was annoying. Shore excursions reviewed on Trip Advisor. The stairs are illogical but OK when you get usual routes to your eating destinations quicker than the lifts. We visited Epicurean and Sindhu, photos don't show taste experience, and this made the whole trip worthwhile. Dinning room food was top end restaurant standard with black tie nights adding a bit to of flair. The timing of when you eat is important as the entertainment venues are not big enough to house everyone. The buffet option Horizons has a huge variety of food that changes through the day but can be a bit samey unless you explore all the food stations. Free coffee at Horizons you pay at the other outlets, Costas on deck 7 no charge for cake... The Eric Lanlard cakes were better to look at than taste. Entertainment varied hugely, I was not a fan of theatre shows finding them overproduced and more interested in effects than musicality. Guest artists did not engage me but weather allowed for pool performances to be a regular venue. Last night was a Freddie Mercury tribute who along with the brilliant house band Pulse are viewable on You Tube. Overall would cruise again with P&O and Brittania. Read Less
4 Helpful Votes
Sail Date: October 2017
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper ... Read More
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper and the overall cleanliness of the public areas could have had a bit more attention. However, our cabin and cabin housekeeper were first class. The entertainment team worked very hard and we never had a problem finding a seat in the theatre...the shows were very well produced and well presented. The Live Lounge was like a club and had a good atmosphere...the live band 'Pulse' were excellent and their Monsters of Rock set was great. The T/A crossing was like a mill pond the whole way...perfect...the food was first class..the ship was beautiful despite being huge! The return from Barbados on our Thomson flight on board the dreamliner was first class. we would certainly recommend and we will look forward to sailing with P&O again.... Read Less
3 Helpful Votes
Sail Date: October 2017
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered ... Read More
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered to the cabin during lunch was completed within a couple of hours * There was no waiting in line to enter restaurants * Disembarking to go ashore went extremely smoothly * We always found sun loungers Our overall experience was positive. However,...... P&O need to address the service in the main restaurants. Waiters were slow, did not have a proper grasp of English and sometimes were quite rude. It was if they were doing us a favour by serving our meals. It was an effort to get mustard , marmite or honey at breakfast for instance, Also, one could not get a swim unitl 0800. It was only after a little pesuasion that we managed a swim at 0715. Come on P&O , on a Caribbean Cruise get the pool open earlier. Read Less
6 Helpful Votes
Sail Date: October 2017
The cruise itself was very good we had no issues with the places we visited Madeira Canary Isles Lisbon and Vigo. All ports were accessible so no tenders involved. The disabled room with balcony was excellent even pull down hangers in ... Read More
The cruise itself was very good we had no issues with the places we visited Madeira Canary Isles Lisbon and Vigo. All ports were accessible so no tenders involved. The disabled room with balcony was excellent even pull down hangers in wardrobe. and of course the walk in shower. Food was ok although the horizon restaurant was nearly always busy so with my wife in a wheelchair it was easier to eat outside for breakfast and on sunny days and why not. Not much entertainment on sea days other P&O cruises we were always kept entertained, as 2-3 sea days can be very boring. No activities around the pool no chutes just 2 swimming pools. Obviously very accessible for disabled throughout the ship except deck 18. However not all good for disabled. As stated by others stairs in midships only go to deck 7 bad design therefore unless you walked to either the stern or forward passengers would get the lift. Lifts were small 2 wheelchairs and a couple of passengers that was it. The Oriental restaurant on deck 6 aft can only be accessed by stairs or lifts there is no thoroughfare so disabled had a long time to wait for the lifts. another bad design. The theatre called 'headliner's is too small for the number of passengers on the ship Although some disabled spaces are available there should be designated area for wheelchair users, with the emphasis on wheelchair users . Chairs would be moved out the way for the wheelchair users but of course some people would just sit in the chairs. You would have to get to the theatre 45 minutes at least to guarantee a place for the wheel chair Read Less
8 Helpful Votes
Sail Date: September 2017
At least half our cruises, more than 20, have been with Celebrity Cruises so that's our yardstick for our first P&O cruise. Very slick check in, best we have ever had without priority check in. We arrived 12:35 and were in our ... Read More
At least half our cruises, more than 20, have been with Celebrity Cruises so that's our yardstick for our first P&O cruise. Very slick check in, best we have ever had without priority check in. We arrived 12:35 and were in our cabin at 13:00. Luggage was there by the time we had a snack. Cabin a reasonable size, open fronted wardrobe sharing the access to the compact bathroom, no less than 40 wooden hangers! A single narrow cupboard for clothes and a couple of open fronted shelves. Two bedside tables with 2 draws each. Large flat screen TV. Balcony was economy, size less than a meter deep, just room for two upright chairs and a small table. Several power points with UK sockets. Kettle, tea, coffee and milk supplied in generous quantities. Despite being a large ship with 4,000 passengers there were plenty of comfy seats indoors - important as when we crossed the Bay of Biscay the deck was out of bounds. No shortage of sun beds unless you wanted to sit by the pools. A big plus for us was the lack of endless loud musak from singers who can't sing! Theatre holds just under 1,000 people, get there early if you really want to see the show, you can't see the stage from the seats at the back! Be warned the music is very loud. Main shows were very good. Food was reasonable and varied, staff very friendly and helpful. Dinner and breakfast waiter service was slow to very slow, not the waiters fault they have too many tables each. Speciality restaurants included the Epicurean at an eye watering £28 per head and the Beach House at £7.50 per head and then extra for several of the courses. We tried the Beach House, food was good except the sorbet which was frozen, took far too long. A lot of the decks did not allow transit around the ship without diversions to other decks and yes there was a lot of waiting for elevators. I missed a central staircase. Entertainment - usual deck games, bingo etc. No port or educational lectures. Internet was very expensive 65p per minute for casual browsing £39 per hour! Will we sail P and O again? Yes, better than some of the reviews implied. Read Less
3 Helpful Votes
Sail Date: September 2017
We were very apprehensive as we joined Britannia for our cruise around the med Sept 16-30th. We really enjoyed our time on the boat however. We had an inside cabin which was plenty big enough and in fact on the foggy days appeared to be ... Read More
We were very apprehensive as we joined Britannia for our cruise around the med Sept 16-30th. We really enjoyed our time on the boat however. We had an inside cabin which was plenty big enough and in fact on the foggy days appeared to be the only ones who had a good nights sleep - never heard the fog horn at all. We enjoyed all the destinations we visited and the trips to Rome and Florence had excellent guides we learnt so much. We enjoyed the entertainment in the limelight, our afternoon tea, the meals at Sindu were very special and we got to know our waiters in the basic restaurants. We spent much of our evenings in the pub - the entertainment staff were all enthusiastic and there was a great sense of fun both in the pub and during the sailaways. I had two cooking experiences the one with Marco Pierre White the icing on the cake - he was so down to earth and helpful. The only down point were some stuffy passengers in the crows nest who complained loudly that we were not in evening dress at 5:30 on a smart night. All in all we really enjoyed it. I think the only downside is that the ship is so big - some sea days we walked over 4 miles - that we didn't get to know any of the other passengers we never saw those we met again! The last two days were a bit boring - if you didn't want to go to dance classes there was an air of the cruise was over once we left Gibraltar staff clearing up. This was our second cruise the last one on Arcadia, but it was still a good experience I think too many people have over the top expectations. However we have booked with P and O again however but next time with Oceana a smaller ship fly/cruise so less time to and from the destinations.. Read Less
4 Helpful Votes
Sail Date: September 2017
Priority boarding took 15 minutes and we were clear having a champagne lunch by 13.30pm. By time we got to our balcony cabin B248 (deck 14 mid to forward) 2 of our 3 cases were already delivered and the 3rd arrived as we unpacked. The ... Read More
Priority boarding took 15 minutes and we were clear having a champagne lunch by 13.30pm. By time we got to our balcony cabin B248 (deck 14 mid to forward) 2 of our 3 cases were already delivered and the 3rd arrived as we unpacked. The ship is huge but easy for seasoned cruisers to navigate. The cabin & bathroom were nicely decorated and provisioned but the balcony was very small, struggling to hold 2 chairs and a tiny table. All the usual P&O restaurants and speciality restaurants, Epicurean, Sindhu, Glasshouse, Beachhouse and a dining club The Limelight Club with excellent food. The prices for drinks, although still reasonable, seemed to have crept up as have cover charges. Entertainment was good and varied and the novelty of the Limelight Club was a nice change, we saw Eric & Ernie over a splendid dinner in a theatre club setting. The decor throughout was nice but understated and I was underwhelmed by the atrium. Friendly, great service throughout the trip. Off by 08.15am with priority pass. The itinerary was Madeira and The Canaries with Northbound stops at Lisbon and Vigo, all familiar places to us so we largely did our own thing apart from Lanzarote where we did the Fire Mountain excursion. Overall, a good cruise on Britannia. We had heard negative stories but it is a clean, efficient friendly ship with good staff on a nice ship. We've tried all the P&O vessels and Britannia is certainly one to which we will return. Read Less
1 Helpful Vote
Sail Date: September 2017
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the ... Read More
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the menus didn’t have so much choice, too much fish for us, food still lovey and hot I must say, The Buffet at lunch time didn’t have a lot of choice also again much the same everyday! The entertainment hasn’t changed a lot so Some of the acts we had seen before, But it was nice to see Sam Bailey and Zoe Tyler and Jimmy James,The Dance troupe we’re very good.. We used the Live Longe a few times but didn’t think the Group was as good as the last time,But they had a good singer tribute to Whitney who was very good.. All in all good cruise just hope Brittania now calls at some different ports in the future, Read Less
11 Helpful Votes
Sail Date: August 2017
Had always wanted to visit fiords - only our second cruise - first with Royal Caribbean - but dates fitted and reviews looked generally OK. Check in at Southampton was excellent as was debarkation - both really well organised and speedy. ... Read More
Had always wanted to visit fiords - only our second cruise - first with Royal Caribbean - but dates fitted and reviews looked generally OK. Check in at Southampton was excellent as was debarkation - both really well organised and speedy. Booked a superior deluxe cabin as this had an extra seating area which we thought would be useful with 2 full days at sea. Even though quite expensive cabin was excellent and allowed us to eat in our room a couple of times in comfort - great while cruising up the fiords with balcony doors open. Very spacious with plenty of storage and an excellent steward - also comes with canapes in your room on couple of evenings, bathrobes and slippers and bottle of champagne and chocs 0n first day. The 2 tours we took were both excellent although again very expensive - part of this definitely down to Norway being a very expensive country but paying over £150 for 2 people on 2 hour train trip which leaves only 100 yards from the boat was a bit steep! Only have Royal Caribbean as a comparison but didn't feel restaurants or food were as good - no "wow" factor in restaurants, portions small and food bland. Drinks very reasonable. Shows were very professional but a bit uninspiring with exception of the last night which was much better. Paid extra to see Darren Day in Limelight club - definitely best night of the cruise with better food and an excellent show. Lots of other places to eat - other than buffet restaurant cover charge for all of these - some very expensive which was disappointing. Definitely more positives than negatives and would consider P&O again - only let down was standard of most of the restaurants and entertainment - which for us is a really important part of a cruise. Read Less
12 Helpful Votes
Sail Date: August 2017
Took my first cruise, sailing from Southampton as quite local to my home. Had a lift to the docks so arrived earlier than planned but embarkation was a dream. Nice man took my cases and was directed towards the check-in. Expected to wait a ... Read More
Took my first cruise, sailing from Southampton as quite local to my home. Had a lift to the docks so arrived earlier than planned but embarkation was a dream. Nice man took my cases and was directed towards the check-in. Expected to wait a couple of hours as I was way early, but called and booked in within 20 minutes. Straight onto the ship and had a good look around. Not long after an announcement told us that all the cabins were ready. I found mine easily and the suitcases were already there and the cabin steward to assist. Loved the cabin. Clean, roomy and bright an light with the floor to ceiling sliding doors. Plenty of hanging space, nice double bed, huge flat screen tv - wow. Had safety talk when we all put our life belts on. That was a hoot, especially folding them up again afterwards. I chose to eat at the Horizon restaurant so I could dine at a time that suited me and eat what I wanted rather than from a more restricted menu. There were always plenty of tables available with nice sea views. Coffee and chilled water on tap. Also fruit juices at breakfast and wine/beer in the evening( which was chargeable). The staff were mostly cheerful and attentive - occasional grumpy one. The theatre shows were awesome and timed to fit around the set meal times in the restaurants. I attended shows at both 7pm and 8.30pm and never had a problem getting a seat. The 7pm shows often had empty seats remaining so that's the one to aim for to guarantee seats. I had pre booked morning shore excursions for each of the four ports we visited. That was my preference as I was on my own and wanted to feel safe and also learn about the places I visited from the guides. Our first port was Stavanger where I did a walking tour of the town. Unfortunately it poured with rain throughout and I was the only person not to bring an umbrella, shall put it at the top of my packing list next time. Despite the weather, the sites were interesting and the guide was knowledgeable. Needless to say we had brilliant sunshine in the afternoon. After that first morning the weather was fine throughout though occasionally cloudy. Olden the next day and a fairly strenuous walk up to see the Birksal glaciar. For me this was the prettiest of the places we visited. Very rural and unspoilt with lots of trees and aquamarine water. We also visited Aalesund and Bergen. In every port we berthed right in the town. If I were to visit Norway again I would not pre book any excursions. At every stop the local tour guides were waiting beside the ship ready to offer their own tours at much lower prices. So don't forget to take some local currency with you. About the only bad thing I can think of is that on some of the decks where there were furniture with cushions on out in the open, often these were covered in sooty smuts. Part way through the cruise we were advised of a set time when the balconies and outside glass was to be cleaned - which I think was because of this problem. However, when I went out onto my balcony the next day there were small soot spots everywhere which I had got on my feet before I realised. Would I go to Norway again - been there, done that now but if it was part of a much longer cruise I would be quite happy about it. Would I sail with P&O again? Absolutely, in fact have booked for next month and hubby has decide to come with since he heard how much I loved it!! Read Less
6 Helpful Votes
Sail Date: July 2017
Headline: Big ship, very British, good food overall, friendly staff, I know I've rated the cruise as 'very good' but I'd probably rate it as 'good' if cruise critic would let me! (The ship is definitely ... Read More
Headline: Big ship, very British, good food overall, friendly staff, I know I've rated the cruise as 'very good' but I'd probably rate it as 'good' if cruise critic would let me! (The ship is definitely better than 'average'!) The decor is modern and the layout improved on the previous Azura and Ventura class ships. Britannia has made me realise how much I like wraparound decks on ships. I wish she had one, alas, she doesn't. Common areas... The atrium is lovely, I liked it. Cocktails, chatting, playing cards, this is a great space. Pool was always busy, I tried many times to take a dip in a jacuzzi but there's only 2 available so it's challenging. Kids and teenagers were in the jacuzzis most days I tried to get in. Rear deck areas are soot-tastic! I jest about the 'sootastrophe' but the problem is pretty rough for some passengers with rear balcony cabins. If you spend time any reasonable amount of time near the rear funnel, be prepared to potentially get soot on your clothes. Dining... We were at the first sitting for dinner in the Oriental. This is a lovely and deceptively large restaurant that's been thoughtfully laid out. The staff lovely throughout. Food was generally good (don't bother asking for a rare steak though, they just can't seem to do it!). I just wished that the menu was scaled back a bit and they did a more refined job of a smaller number of dishes. Buffet was good, the layout is similar to the remastered QM2 buffet which is great for managing traffic flow. We always managed find seats quite easily at breakfast and lunchtimes which was very impressive. Sindhu was great. Lobster biryani was fabulous, in fact the whole dining experience was great. Epicurean was frustratingly mediocre. Again. Arrgh! It's annoying because it could be consistently great but fails with standardisation of food and service. We went for afternoon tea for a special occasion. The surroundings are beautiful but the experience was...meh. It was style over substance. Save yourself a few quid and go to Sindhu or The Glasshouse instead. Cabin... Compact yet perfectly functional. It was also incredibly quiet. I normally take a stash of earplugs on cruises but found that I didn't need them on here. Entertainment... Theatre is small, not enough seats for people wishing to attend shows. We did attend a wine tasting event in the Glasshouse which was great. It was £10 for the session including 6 wines and nibbles. It was excellent, I recommend this if you get the chance. Crow's Nest was a great bar, relaxed and busy with great sunset views. I love that this is a gin speciality bar. It's a great concept and reasonably priced too. Ports of call... The number of people onboard the ship never bothered me until each time we got on and off the ship. Be prepared to queue to get on and off the ship at every port. Coordinating 4000 people (+crew) is no mean feat and this usually results in reduced times in ports compared with smaller ships. As this is the largest capacity ship I've been on, I can only assume this problem is commonplace on other massive ships 4000+ pax too? (Or do RCL and MSC handle it better?) Minor niggles... P&O don't seem to have given proper thought to their passenger mix. There were lots of buggies, wheelchair users, small children and elderly passengers on our cruise. Unfortunately there never seemed to be enough capacity in the elevators for them. This created lots of traffic in midships. Kids activities... The children in our group loved the kids clubs. The only issue was that with 700 kids on the sailing, it seemed that space was tight. Would be nice if a pager system was employed to alert parents to any problem their child may experience. Dropping you your kids off and having no way of the Kids Staff contacting you seems irregular on ship so large. I think other cruise lines have better safety alert systems in place in their Kids Clubs. We had a great family holiday, if the price and itinerary were right I'd go on Britannia for a family holiday again. Read Less
5 Helpful Votes
Sail Date: July 2017
We had been recommended to P&O by a friend who had previously been on Britannia and had really enjoyed it, so we thought we'd give it a try ourselves. The itinerary were all places we had never visited before, and looked ... Read More
We had been recommended to P&O by a friend who had previously been on Britannia and had really enjoyed it, so we thought we'd give it a try ourselves. The itinerary were all places we had never visited before, and looked really good. We took the bus down to Southampton, which was really useful and meant we didn't have to drive. Embarkation and disembarkation was excellent with no problems and was efficiently run. The ship's decor is a little different to the normal american decor we're used to, but in some ways it was a nice change. Having no lift in the centre of the atrium didn't bother us, and we simply worked around it. The ship was very clean and in good working order and was kept spotless. The cabin was a good size and I mention about it in more details below. We chose freedom dining as it has always worked for us and we had dinner in the meridian restaurant on deck 6. The service in the restaurant was excellent and we never had to wait for a table. After the first night, we sat in the same place night after night and the two waiters in that section were very friendly and accommodating to our slightly requirements to say the least. It never felt rushed and we enjoyed the experience. The was always a queue though after we exited the restaurant after about 7:30pm, so we always had dinner earlier, which suited us fine. We did have a slight gripe about the horizon buffet food though. There wasn't a massive selection and some of the service was a bit hit and miss. Ice cream we found wasn't free, like it is on other cruise lines, which was a bit disappointing, especially after a day in port. The was a range of activities such as dancing, port talks, iPad classes, etc which was nice. A guest speaker called Gloria Barnett did numerous talks about the sea and the various types of life living there as well as human impacts etc. It was fascinating and very interesting. There was something to do for us all. The Headliners shows were very good, although in our opinion there was too many comedians and not enough variety of other types of acts. Shame really, otherwise we enjoyed them and watched all the shows offered. Ports now. Lisbon We did it ourselves and simply walked into town. Took about 20 minutes walk. Interesting city to walk around the streets and we also took a tram ride to Belem which has some nice sights too. Cadiz (Seville) We took the "Sights to Seville" P&O tour to Seville that was definitely worth it. Even though we didn't have too longer time there we really enjoyed ourselves and saw many of the important attractions Seville has to offer. The tour guide was really knowledgeable and we learned a lot about the region and its history. Marseille We decided to simply stay in Marseille instead of going elsewhere. We got the shuttle bus into town and the got the little tourist train N1 to the Notre Dame Church on the top of the hill, which is worth a visit. Lovely views. Interesting little tour with commentary. After that we simply walked around the waterfront and shopping areas. Nice place to have a walk around. Monaco A great place to visit especially with the motor racing that is held there. We tendered just out of Monaco and had a leisurely walk around and visited all the main sights. We even managed the trek up to the palace, even in hot temperatures. In the evening there were having a firework display an it was Austria's time to give their firework display in the competition. Very nice to watch. La Spezia We took the train to the Cinque Terre ports which was very easy and we enjoyed visiting 4 out of the 5 villages. We tried to visit Corniglia, but there was too many people wanting to get on the very tiny bus at one time, so we gave up and moved to the next village. They were all worth visiting and were all very different. Cagliari A real disappointment to be honest. P&O had shortened our time there from 8 hours to 5 hours due to a operational problem or something. Anyway we were going to visit Nora, but did not have enough to visit it to our hearts content so we stayed in Cagliari itself. The city itself was very quiet on a Monday and there was tons of graffiti and most things were closed. It seemed most of the passengers did the same thing as us and were back on the ship after about 2 hours. Not worth a visit otherwise. Gibraltar A lovely place to visit. We got the shuttle into town. Very useful. There is not many attractions so to speak but we went on the cable car, even me who's scared of heights tried it, simply to visit the rock itself. It was worth it. We went and saw the Barbary macaques. There are cheeky so and so's. One nicked my hat by jumping onto my shoulders and didn't seem to want to give it back until it got food from the taxi drivers. Great view though up there. Had wander around the town and had a great time. Read Less
2 Helpful Votes
Sail Date: July 2017
Always cruised with P&O, mainly Azura as we like to do the Caribbean. Decided to take 2 of our children on a small cruise so chose this one. The ship was Lovely and Embarkation/Disembarkation was excellent. One daughter loved the ... Read More
Always cruised with P&O, mainly Azura as we like to do the Caribbean. Decided to take 2 of our children on a small cruise so chose this one. The ship was Lovely and Embarkation/Disembarkation was excellent. One daughter loved the Spa and said how friendly the staff were, feeling so relaxed and looked after. Adam the Pianist was first class. Took part in the Les Mis singing session and he made the sessions so enjoyable and also in the Crows nest when he was playing the Piano. He is a gem...Look after him P&O. The only thing I did not like( our cabin was mid ship deck D ) was that there are no stairs in the middle of the ship and so if you are claustrophobic you have to use the lifts (Which of course were always full and crowded and took so long to come as it went to every level) or walk all the way down to the front or back of the ship to change levels. I will go on the ship again but may change where my cabin is so that I am near some stairs. Read Less
2 Helpful Votes
Sail Date: July 2017
Although I've been on a few cruises, they've been with different companies, Norwegian Fjords was on my bucket list, so was only looking for a cruise there. Initially it looked as though I'd be travelling solo, so my ... Read More
Although I've been on a few cruises, they've been with different companies, Norwegian Fjords was on my bucket list, so was only looking for a cruise there. Initially it looked as though I'd be travelling solo, so my choice of line was to an extent based on the single supplement & P+O wasn't as expensive as some others &, of her vessels making this trip, Britannia had the best deal, having already travelled on a large boat the size didn't put me off. As a South Londoner the journey to Southampton is easy, just hop on a train from my local station, but I decided to travel down on the Saturday, just in case, & it was then I met my travel companion & cabin mate. We arrived at the embarkation hall at our allotted time. At first it appeared to be complete chaos, but it soon became apparent there was method in the madness! I would say it took about 30mins from the time we entered the hall till arriving at our cabin, where our luggage was already waiting. I had booked a saver fare balcony cabin & we were allocated cabin 710, this was a slight upgrade as it had a sofa (came in handy if only to dump things on), which was very near the stern. I thought the cabin a reasonable size for 2, some have said the balconies are small, but I found it adequate to sit with a drink watching the world go by. The bathroom was quite bijou, but well laid out & the glassed shower enclosure much better than a shower curtain, I must admit I do have a very small shower room at home. I requested freedom dining, as I thought it would suit my American companion, for myself I would go for the late set time, & it worked well. Apart from the 1st night when everyone was logging in, we rarely waited more than a few minutes before being taken to our table, we did always share however. We tended to use the horizon buffet for breakfast & lunch on the whole, though I had lunch in the MDR a couple of times. I found the food in the MDR mostly very good, there were a couple of items that didn't quite live up to their promise, and the choice excellent, I sometimes had a problem choosing, Have I eaten better, yes, but in expensive Michelin starred restaurants in London with associated pricing. It has to be said my travel companion wasn't as happy with the vegetarian choices, although she always found something, sometimes the Horizon buffet was better for her. I watched most of the shows, 2 of the external entertainers were excellent:- a Jersey Boys tribute act & a crossover singer Will Martin (I've been trying to get his albums on Amazon), I didn't watch the 3rd, a magician / comic, not my thing, though reviews from others were good, the entertainment crews shows were also good & seemed to get better as the week progressed. I only managed to catch the group Pulse on the last night & wished I had seen more of them as they were excellent. Service on the whole was good, our cabin attendant was unobtrusive and the cabin always looked good. I hadn't booked any of the company excursions, deciding to do my own thing, unfortunately we weren't very lucky with the weather. I had planned to visit the Viking exhibition in Stavanger, but it was raining so hard I stuck to the main streets where I could pop into shops when it got too bad. The weather did get better as we progressed, but my outings were mainly looking around. I would have liked to spend more time in Bergen rather than Stavanger as for me there was more to do there. Read Less
16 Helpful Votes
Sail Date: June 2017
This was our first time on Britannia and reading the previous reviews I was a bit worried as the "Butlins at Sea" experience is not for me. However, with one or two cheesy exceptions (the sail away parties waving Union Jacks are ... Read More
This was our first time on Britannia and reading the previous reviews I was a bit worried as the "Butlins at Sea" experience is not for me. However, with one or two cheesy exceptions (the sail away parties waving Union Jacks are a bit much) - it was fine. Embarkation was easy (although busy) and getting on board was fine. Luggage was all waiting in our cabin which was a good start as I like to unpack properly before doing any exploring. The cabin itself was small but perfectly formed. The bathroom was also small but it was fine no issues here. The decor was to my taste throughout the ship. Modern and tasteful, very nice. I have cruised a lot on different types of ships but have a preference for Silver Seas as I like the smaller ships. This was a first cruise for some family members so that is why we chose Britannia (cost and itinerary for them). We chose to eat at 8.30pm and were allocated the Oriental restaurant as the main dining area. It was very nice, food good and service was fine. We also ate at most of the other restaurants including Sindu and Epicurian both were excellent and well worth the supplement. I like the formal evenings when people made an effort to dress up. The Horizon cafe was a bit crowded at times but all of the food on offer was of a very high standard. The staff seemed genuinely happy and I did not see any staff who "wished that there were not there". The trip to Norway was great - I loved Stravanger and the weather was good up until we hit Bergen, when it poured down. Overall I would say a really good experience on Britannia - lovely bars everywhere - in particular the Crows Nest and everywhere very clean too. If you are thinking about booking a cruise on her I would say "go for it" - we enjoyed ourselves and would go again. Read Less
6 Helpful Votes
Sail Date: June 2017
So many cruise ships so many destinations but our first try at cruising was a great experience. We chose the Norwegian Fijords and we weren't disappointed. The transition from car to ship was seamless, well done Southampton and once ... Read More
So many cruise ships so many destinations but our first try at cruising was a great experience. We chose the Norwegian Fijords and we weren't disappointed. The transition from car to ship was seamless, well done Southampton and once onboard we weren't disappointed. Granted being our first cruise we have nothing to compare it to but I can only give our opinion of this holiday. Britannia is an impressive ship and you would never have know that so many people were aboard.Very pleasantly surprised with our cabin we chose a balcony room and this was a good choice as we would have missed so much fabulous scenery.The ship was always very clean and tidy with good hygiene practices in place and the décor and furnishings were lovely. The staff were pleasant and helpful and the food lovely, my only gripe was the buffet could really do with being one way but it certainly didn't spoil anything, just a comment.All in all a great experience. Read Less
2 Helpful Votes
Sail Date: June 2017
This was our second ever cruise ( previous Arcadia) but found the Brittania a bit too big and impersonal.We had to wait nearly 2.5 hours to board at Southampton , not a good start . We later found out that a gangway had broken down , but ... Read More
This was our second ever cruise ( previous Arcadia) but found the Brittania a bit too big and impersonal.We had to wait nearly 2.5 hours to board at Southampton , not a good start . We later found out that a gangway had broken down , but why wasn't this mentioned when we were waitng . The large number of passengers caused some queuing problems in St Petersburg with Russian immigration staff not being able to cope. Staff on board were friendly and helpful , our balcony cabin on F deck was clean and comfortable but the toilet / bathroom was very small compared with the same grade cabin on the Arcadia. In fact getting in and out of the shower was a real struggle. Our Steward was great and very helpful. Restaurant food was good except that in the Epicurian which was a poor and costly experience. Entertainment was good as we had the Strictly members on board . Quite surprised that a ship only two years old had two separate generator breakdowns, one when two generators broke down and in Zeebruge the "wrong fuel " was loaded !!!!!! The ship also really needs extra staircases mid ships as the lifts get very busy , which means waiting or finding a staircase elsewhere on the ship. Disembarkation was surprisingly easy despite the number of passengers. Overall not that impressed with large ships. Read Less
1 Helpful Vote
Sail Date: June 2017
This wa a Strictly themed cruise although the reason we chose this cruise was the destination ports being none we had visited before. We have embarked at Southampton several times before and this was the longest time for getting onto ... Read More
This wa a Strictly themed cruise although the reason we chose this cruise was the destination ports being none we had visited before. We have embarked at Southampton several times before and this was the longest time for getting onto the ship, I suspect because this was the largest ship we have ever been on. From arriving in the port by car to being in our cabin took almost two hours with a lot of that spent sitting in the departure area waiting to be called forward to register. Indeed, our cases arrived at our cabin before we did, a first for us. We were impressed with the ship and its facilities. The fact that the staircases from deck 4 to deck 17 were only forward and aft made no difference to us, I have read reviews where others have complained about there being no stairs midship - walking is good exercise and it always astounds me why perfectly able passengers chose to wait for lifts rather than leave them for those less able. Food on board was good whether that be in the main dining rooms or buffet. I have to say that Britania's buffet was one of the best we've encountered for space, we did not once have to fight to get a seat there even on the busy breakfast days. Entertainment was excellent, even the Strictly stuff which was not a priority for us. We used the Limelight Club on three occasions - excellent for a night's entertainment. We saw the cabaret acts of Cheryl Baker, Dean Andrews and Claire Sweeney. Only complaint about any of the ports would be the disembarking and embarkation at St Petersburg although the long delays were caused by the Russian authorities and their snail like manner in vetting each passenger. Having said how slow embarkation at Southampton was, disembarkation was one of the quickest. We chose to self disembark meaning we kept our suitcases in our cabin and carried them off ourselves. This method also happens between 7 and 8, so before all other passengers, meaning we were back to our car and on the road within 15 minutes of leaving our cabin. Read Less
1 Helpful Vote
Sail Date: June 2017
We chose this cruise in order to visit countries we may not otherwise have seen and especially to see St Petersburg. This was our first cruise and we enjoyed it. The ship was impressive with a range of places to eat and drink, well ... Read More
We chose this cruise in order to visit countries we may not otherwise have seen and especially to see St Petersburg. This was our first cruise and we enjoyed it. The ship was impressive with a range of places to eat and drink, well appointed cabins and courteous staff. We do not go in for the kind of entertainment on offer on cruises but enjoyed a couple of interesting talks and went to the Limelight club one night. Service there was poor and Clare Sweeney not to our taste but others seemed to enjoy it. We chose freedom dining and were allocated the Meridian restaurant where we were able to have a table for two whenever we wanted one. Food there was generally good. We also ate at the Epicurean but for us the stand out culinary delight was at Sindhu which was first class in every respect. Our only major disappointment was with the food provided on the Simply St Petersburg excursion. The cost was clearly pared to the bone and the food was revolting. The tour itself however was excellent with a well informed guide who took us to some fabulous places. We particularly enjoyed Stockholm, Oslo and Bruges as well. Tallinn was interesting but we were a bit rushed by the guide. Could have done with longer in the town itself. We felt the black tie evenings to be a bit archaic and irrelevant but went along with it. Overall we really enjoyed ourselves and felt it was generally good value for money and a great experience. Read Less
26 Helpful Votes
Sail Date: May 2017
Our first time on Britannia. We fancied a no fly for a change and this 7 day cruise fitted our requirements to hopefully get somewhere warm. We were not disappointed as weather turned out great most of the time, being risky at this time of ... Read More
Our first time on Britannia. We fancied a no fly for a change and this 7 day cruise fitted our requirements to hopefully get somewhere warm. We were not disappointed as weather turned out great most of the time, being risky at this time of year. Britannia is a big ship and caters for families. It was half term and lots of children on board, but the were plenty of places to sit in the sun and read.We were in freedom dining and the paging system worked really well with a normal wait of around 25 minutes at what would be a peak time of 20.30. We did not bother with the speciality restaurants as we found food in main dining to be really good. Breakfast in buffet could be a bit busy but we easily found a table and the choice was good. We read complaints about lift queues in previous reviews, but maybe people who are able bodied would do well to get a bit of exercise and leave the lifts for people who need them. We did not use the lifts once (we are both 65), why are people so lazy? Cabin was very good (we always book an inside as we spend so little time in it) and our steward was very attentive. Entertainment was top notch. We book our cruises based on destination, not the cruise line, and enjoy the different ships and experiences. Of course, everyone you speak to says their last ship/different cruise line was better - I am sure people are only happy if they moan. Drinks prices we really good considering the captive market and no more than normal pub prices, plus a great choice of beers in the 'pub'. P&O are also quite good in allowing a small amount of drinks to be brought on-board for cabin use, unlike others who may confiscate. We did not do any trips as each destination was new to us and we like to walk around the town, which was accommodated by free transport for Bilbao and La Rochelle. We had to take tender boats to get into Guernsey which was superbly organised. I was astounded to hear people moaning when queuing to get the tender back - it was only about 15 minutes and peak time, just what to people expect? Complaints? Really the only think is the coffee which I find in drinkable no matter what the cruise line, but at least there is the option for a costa, however, on this ship they are using a push-button machine rather than a proper barrista process which I find disappointing. People realty need to understand that cruising has opened up to more people than 20 years ago and has been priced down by competition, so should not expect some of the touches which used to be the norm - they have to make a profit, hence the proliferation of pay-dining options - no one is forcing you so don't moan. Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.1
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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