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2 Helpful Votes
Sail Date: March 2019
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new ... Read More
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new dishes on MDR menus but basically still the same over last few years, still lots of choice but some more new dishes needed on the menu cycles. Contrary to all the negative reviews on stairs/lifts we have never had a problem (other than people who will not step out the lift to let people out). Britannia buffet works well with the serving stations placed between the two sides of the restaurant, much better than the single file lines of other earlier P&O ships. But why oh why do people get a table first and then go off singly to get their food while one "guards the table? New shows like Gravity are not our cup of tea, much prefer "song and dance" A lovely cruise, Rotterdam a very good maiden port call. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was ... Read More
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was everything we would need in the cabin so no complaints there. The food was excellent in all the restaurants, however, the menus are very similar to the Ventura and Azura. The Sindhu......... brilliant. The food and the experience are superb and we would highly recommend a visit. The crew were helpful but we found the crew on the Ventura seemed more cheerful, saying that we do not have any complaints which we are pleased with as we wanted this cruise on the Brittania to be a pleasant experience. A bit disappointed that we didn't get to call in to Guernsey but fully understandable given the conditions, the other ports were pleasant although we would have preferred longer on our trip to Ypres. The only complaint about the tours are the expectations of a gratuity. They are expensive enough without the tour guide and driver waiting with their hands out......as pleasant people as they were. We would definitely go on Brittania again, but to different ports. Read Less
3 Helpful Votes
Sail Date: March 2019
This was the end of 2018/2019 Winter Caribbean Season repositioning cruise, as Britannia returned to Southampton on the 29th March leaving Barbados on the 16th evening. The price (at least for us) included a Thomas Cook charter flight ... Read More
This was the end of 2018/2019 Winter Caribbean Season repositioning cruise, as Britannia returned to Southampton on the 29th March leaving Barbados on the 16th evening. The price (at least for us) included a Thomas Cook charter flight from Gatwick to Barbados, transfer to ship and at the end of the voyage in Southampton, a free coach taking us back to Gatwick to collect the car. This also applied to those who had flown from Manchester, Birmingham, Newcastle and Bournemouth. The transfers worked very well. We paid the extra £149 pp to turn left at the top of the stairs when getting on the aeroplane and this was worthwhile but why they then charge for you to book your preferred seats defeats me. We had an obstructed LARGE balcony cabin on Deck G. The large cabins have a sofa to sit on rather than a single chair and are about 14sq. ft. bigger. Barbados/Bridgetown. We opted for the 14-day cruise option, that is arriving in Bridgetown on Friday 15th March, the day BEFORE Britannia sailed for St. Lucia. This meant we had time to sample the delights of Bridgetown on the Saturday. Some opted for excursions, but there is enough to do and see in Bridgetown independently. The town is approx. a 20-minute walk from the cruise terminal. Cave Shepherd has two stores in Bridgetown, the larger having excellent free WIFI in its café on the First Floor. St. Lucia. We did our own thing walking from the ship into the town, finding a café with free WIFI and doing some shopping. Many from the ship either walked to the nearest beach, or took a taxi. Ship excursions were (anecdotally) more expensive than making a bargain with one of the numerous taxi drivers just outside the terminal gates. St. Kitts. We had a ship’s excursion (Best of St. Kitts) including the Wingfield Estate and Romney Manor plus the Brimstone Hill Fortress, a UNESCO World Heritage Site. At each place the inevitable market stalls were in abundance, but all worthwhile and easy enough. Could have probably done with more time at each stop. Antigua. We had another ship’s excursion to, broadly speaking, Shirley Heights and English Harbour with its Nelson’s Dockyard, also a UNESCO World Heritage Site. This was an excellent tour, but again with limited time at Nelson’s Dockyard and its inevitable market stalls. If we went again, we would only go here and spend half a day - there are numerous bars and restaurants and quite a lot to see, or just pass the time. Ponta Delgada. Again, did our own thing walking to the botanical gardens and the covered newish shopping centre set above the lower town, about a 35-minute walk from the quay. Britannia? Much has been written before about the weird central lift and stairs arrangements where you cannot go from top to bottom by the stairs alone. We understand this is being rectified in her late-2019 refit. Food in the main restaurants (Freedom Dining for us) was only Harvester or Holiday Inn standard to be honest. On the two Marco Pierre White themed nights, they just about managed to do a decent Beef Wellington, but the second so called half-lobster offering was dismal. It seemed they had scooped the meat out of the shells, mixed it into a sort of saucy potato mash and re-inserted - very poor. If you wanted something rather more exceptional for dinner, then you had to pay and that seemed to be the general conclusion. Sindhu, The Glass House and The Beach House were all used by us and are extremely good value and super food in all of them. We did not try The Epicurean, which seemed very expensive in comparison to the other alternatives. Buffet was decent enough. At least you could get a made to measure omelette rather than the cardboard variety dished-up in the seated dining rooms and what they did to the ‘Kedgeree’ was absolutely disgusting. My wife rarely complains, but it looked like someone had vomited over the plate when served in the seated dining room. Entertainment was generally so-so, but the FlyRights guest act was very good. The speakers included a decent enough ex-SAS guy who regaled us with stories of daring, training etc; someone else who seemed obsessed with discussing murders, murderers and hangings such as Ruth Ellis, Crippen, Kennedy, Marilyn Monroe etc., and a guy who talked mainly about what made a good pop star. In other words, apart from the SAS guy, not exactly scintillating. Cabin was kept spotless and our steward was well worth the personal tip on disembarkation day. On the sunny hot days – yes, sun loungers were reserved when they shouldn’t be and P&O did nothing about it (probably too few crew members now?). Formal Nights – most made the effort to match the dress code but some did not, perhaps trying to make a statement about their independence? Service in the bars – excellent in the Crow’s Nest, but could be slow elsewhere unless you were sitting in a prominent place. In summary, it was what we expected. Definitely in terms of catering not up to Cunard standard and the bar and restaurant service not so good or as quick either generally, but it was value for money, we did not starve or become ill and the ship went where we wanted to go and we made it ‘work’ for us. We are booked on Ventura (again) later this year for the Canaries having booked that cruise last year. It is now much dearer we note. Booking another cruise onboard? Be careful as P&O like others, adjust prices according to demand so if you are booking something major, you can find its price later drops significantly if they are having trouble filling a ship, but it could also go up. We have in the past cancelled and rebooked, writing-off the 2 x £50 booking fee because the same cruise and an adjacent cabin was later offered at £100’s less or with an additional huge amount of on board spend. If you want 5* dining included in your standard fare, then you won’t get it on P&O, but if you want a holiday on a ship with mostly British guests, then it is fine and generally what I would call of a ‘Holiday Inn Plus Standard’. Good enough for us! Read Less
3 Helpful Votes
Sail Date: March 2019
We chose this cruise for the itinerary and dates. We have never cruised with P and O before and are unlikely to do so again. We upgraded our flights with TUI which was money well spent. We were through check-in and security at Gatwick in ... Read More
We chose this cruise for the itinerary and dates. We have never cruised with P and O before and are unlikely to do so again. We upgraded our flights with TUI which was money well spent. We were through check-in and security at Gatwick in no time at all and the flight was very good. Transfer to the ship was also good. Our cabin was ok,the balcony and bathroom were smaller than we have experienced on other ships. The muster drill was a complete shambles. This cruise has people embarking at different times and in two different ports, therefore when we were called for our drill there were people trying to enjoy a drink in the bar area that we had been assigned to. This was exacerbated when we tried to get back to our cabin. Everyone was trying to get to the lifts at the same time, and there are no stairs by the middle set of lifts. The design of this ship is frustrating, having to go up a couple of floors and then down again to get to another part of the same deck is beyond belief. Dining was a mixed experience: the Horizon self service or the 'push and shove' as we called it was poor, food selection was poor, very few staff available for drink orders, therefore we rarely ate in there. Peninsular was ok for lunch, Meridian was ok for dinner, Oriental was our choice for breakfast, service however was slow. Epicurean was not worth the money, chewy steak! Sindhu was excellent. Limelight club was very good and the Glass House was excellent. The entertainment in the Headliners theatre was not to our taste. Shore excursions were very good, enjoyed the bike ride in St. Maarten, and the Caribbean cuisine in St. Kitts.Overall an enjoyable cruise. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise because P and O offered flights from our local airport. This was a huge bonus and meant we did not have to set out the day before, book a pre cruise hotel or arrange car parking. We also liked the itinerary with ... Read More
We chose this cruise because P and O offered flights from our local airport. This was a huge bonus and meant we did not have to set out the day before, book a pre cruise hotel or arrange car parking. We also liked the itinerary with lots of ports and places to see. This was our first time on Britannia and we were a bit dubious after reading some poor reviews. I can say if you have booked a cruise on this ship don’t worry, it is in great condition and.the food and service are good. You will have a great time. We loved the decor and thought it was sophisticated and tasteful. For this cruise we booked a larger inside cabin. This is the first time we had stayed in an inside cabin and were surprised at the level of comfort it offered.the cabin was very quiet and so dark at night a good sleep was assured. To be fair it’s not as nice as a balcony cabin but if you don’t have many sea days and want to be out and about it’s a great choice and offers big savings. We did not use the speciality restaurants as we found the food in the main restaurant very good. We were on first sitting fixed dining in the Oriental restaurant and this suited us perfectly. We were not so keen on the Horizon buffet, where the food seemed the same every day..not a patch on other cruise lines. Food mediocre and the flow of traffic in the serving area is chaotic. On the plus side you can always get a seat. As others have said the entertainment on Britannia is pretty good and we visited the theatre most nights. The biggest negative about Britannia is the lack of deck space on sea days. You really have to get up early to grab a good spot..and even then you are squashed in like sardines in a can. Staff do not move towels etc from ‘saved’ beds and many are left vacant for hours on end. Very unfair. I was also disappointed with the Lido pools, which seem to be a homage to the Benidorm / Butlin’s brigade. This area could be so much nicer. Come on P and O think of your core customers and what they want...more quiet peaceful spaces. By the way trying to get into the retreat on a sea day was impossible. We enjoyed all the ports and booked trips through Viatour, which were a lot cheaper than P and O and were as good, if not better. We do find St Marten is over populated with cruise ships, which makes everywhere over crowded and busy. On the day we were there we calculated there must have been around 20,000 cruise ship passengers in port. Hence we were quickly back on board. Overall, I prefer Holland America and Cunard ships. However, we had a great holiday made better by the local flights and seamless transfer when you arrive in Barbados. It’s off the plane, onto a bus and then straight to the ship. As we were on a late flight home we booked a day cabin for an extra £45. This was worth every penny and meant we arrived at the airport fresh and ready for our flight home. Read Less
1 Helpful Vote
Sail Date: February 2019
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes ... Read More
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes catch on bathroom door as it opened, not a lot can be done on this ship but needs considering for future builds o Food in waiter service restaurants was excellent as were the waiting staff o Selection of food in the main buffet could be more international and not so UK centric (Lancashire Hotpot as an example!!!) - that said the quality of the good available was very good o Very bizarre array of individual drinks packages available, over complicated and over-priced; the wine package however was good. We understand P&O are introducing a more exclusive drinks package in Aril but looking at the pricing structure WAAAAAAY too expensive …… you maybe need to learn from your competitors !! o A pity there was not an ice cream section available as part of the standard inclusive price!! o Entertainment was average o Medical staff (which were unfortunately needed on this cruise) were very attentive and efficient o On-board spending allowance needs to be looked at to offer a more consistent offering as we experienced fellow passengers who had received 4x the allowance we got for the same/lower grade cabin and where they booked a lot closer to departure date than we did, we felt we were penalised for booking early!! o Some other cruise ships offered fresh towels as passengers returned to the ship after a day ashore, a nice touch to get rid of potentially sandy towels straight away! Read Less
6 Helpful Votes
Sail Date: January 2019
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and ... Read More
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and don't see it again until it is delivered to your cabin. Charter flight to Barbados on TUI 787 Dreamliner. Exit the plane, board a bus at the bottom of the aircraft steps and be taken directly to the ship, no terminal to go through with customs etc. Fast check in at the dockside, then onto the ship. From plane to balcony in 50 minutes! As good as Princess and Celebrity are, we would probably have just arrived at US Immigration in 50 mins, then claimed our bags, be taken to a Hotel for the night, then bused to the ship the next day. It's a dream with P&O via Barbados! The ships currency is £ stirling and drinks are at fair prices a G&T around £4.50 and a bottle of wine £17 to £24 for a decent wine. One niggle, on Brittania, P&O's flagship, you have to go to reception to see your account statement, no on cabin TV display or printer in the Aitrium like Princess, a sister company have. We liked the minimalist design of Britannia, but felt the Aitrum should have live music every night, not just on some nights. The Crowsnest is a fabulous bar with great views. People did dress for formal night and even on smart casual evenings, most people made an effort, no shorts or baseball caps wandering around! The entertainment was good, as it usually is on cruise ships, with the ships cast putting on great shows. The Limelight Club is good, Gareth gates and Chesney Hawkes appeared when we were on board Jan '19. There is a cover charge and the atmosphere is that of a cabaret supper club. We also had dinner in the Epicurian restaurant, which was excellent and attracts a cover charge. The Sinduh restaurant was also very popular with those who enjoy spicy food. We also enjoyed sunbathing on the forward quiet deck, with its own pool. High density of sunbeds on all decks due to the Brits liking the sun in January. The staff did enforce the away for 20 mins and you loose your bed policy, great! The itinerary was fine, most Caribbean Islands are much the same, good beaches, sometimes taty ports. Usually there are taxi minibuses available off the ship, which are well organised and safe. They gather groups together and off you go. As a price guide, US$20 will get you a return trip to say Jolly Beach in Antigua, then you pay $10 for a sun bed and $10 for a umbrella. All together we had a very relaxing holiday and will return to Brittania for Christmas 2019. Read Less
Sail Date: December 2018
Our first cruise with P&O. Embarkation/disembarkation fast and efficient. Loved the ship, nicely done out, staff lovely. We had an adapted cabin, C301, which was really nice. Quite spacious. No problems with the food in the horizon ... Read More
Our first cruise with P&O. Embarkation/disembarkation fast and efficient. Loved the ship, nicely done out, staff lovely. We had an adapted cabin, C301, which was really nice. Quite spacious. No problems with the food in the horizon buffet. Meridian and Peninsular restaurants were ok, nothing special, just ok. Epicurean restaurant was fine, good service. Maybe not worth the £28 each. Plenty of sun loungers, never had a problem getting them but didn't like how close together they are. You cant walk between them so have to sit on the end and shuffle yourself backwards. Didn't like sea days, overcrowded and boring and incredibly windy. Brodies bar was good. A couple of quizzes every night. Drinks expensive. Fosters is £4.15 a pint, similar to UK pub prices but bitter at £4.50 a pint is way overpriced. I would think we spent in the region of £100 a day for the two of us for soft drinks, bitter and lager. (no wine, spirits or cocktails) New years eve, just about everyone was up on the lido deck where the band were playing. It was so crowded it was uncomfortable. Almost impossible to get a drink after 10.30 as you couldn't get near the bar and the waiters seemed to have disappeared. Lifts were a bit of an issue, when one eventually turned up, it was usually full up and going the opposite way to where you wanted to go. In the end, when a lift turned up we just got in, whichever way it was going otherwise you'd wait ages. The best ports of call for us were St Kitts, St Lucia, Grenada and Barbados. We didn't do any trips with P&O because they were far too expensive. We got a taxi to the beach instead where 2 loungers and an umbrella was $20. Couldn't go to Antigua because of weather so ended up in Martinique. We didn't particularly like Curacao, Bonaire and Dominica. Would we cruise again? Yes, probably for a week, 2 weeks was too long for us. A weeks cruise and a weeks stay would suit us better but P&O don't do that so it would have to be with another company. Read Less
2 Helpful Votes
Sail Date: December 2018
Overall we had a lovely cruise on Britannia. We flew from Gatwick during the drone crisis. We got there on time (we were very lucky!) but others were less fortunate! P&O handled the whole crisis amazingly well. Some passengers could ... Read More
Overall we had a lovely cruise on Britannia. We flew from Gatwick during the drone crisis. We got there on time (we were very lucky!) but others were less fortunate! P&O handled the whole crisis amazingly well. Some passengers could not fly home and were given other cabins or transferred to local Hotels, some were late joining the ship, some were diverted to other flights. It must have been chaotic behind the scenes, but it was seemingly all coped with with minimum fuss. Well done P&O! The ship is lovely, our food was first class, entertainment was good, our cabin was fine and staff all very friendly. On the negative side, there are too many passengers, fine if you want to holiday with 3500 others! The Lido deck was our vision of hell, with sun beds packed in (and mostly reserved too) and loud pop music pumping out all day. There are quieter decks for relaxing but not one sun shade and very little other shade so prepare to sizzle! We were second sitting dinner, our choice, but if you choose this forget about getting a seat in any of the show lounges for late shows or dancing! P&O seem to be copying Ryanair as they were constantly after us to spend more on ‘extras’. Drinks packages, ice cream packages, afternoon tea packages, sunset gathering with the Captain packages – the list goes on. And all at £25 a head. The drinks are eye wateringly expensive too. So, keep the headline price low and make money from the ‘extras’. In consequence, the passenger profile is changing. No more comment on this! Cruising is spoiling the Caribbean, with more and more Duty Free shops and Diamonds International outlets. At Phillipsburgh, St. Maarten there were seven other cruise ships docked, a total of some 24000 passengers hitting the port at once. Looked like Wembley Way on cup final day! This was cruise 34 for me. I love cruising but will not rush back to Britannia. Iona will be bigger still. Hell! Read Less
3 Helpful Votes
Sail Date: December 2018
Overall cruising is best value holiday but was slightly spoiled by poor evening entertainment not up to usual standard and when I complained to entertainment manager was rude every thing else was usual excellentdrink prices are excellent ... Read More
Overall cruising is best value holiday but was slightly spoiled by poor evening entertainment not up to usual standard and when I complained to entertainment manager was rude every thing else was usual excellentdrink prices are excellent compared to royal Caribbean travelling from Manchester to Barbados then to ship is is a great experience compared to other holiday experiences and return was good because you do not have to worry about your luggage as it’s taken care of for you cabin was excellent and cabin steward was as usual very hard working and kept the cabin clean and tidy the staff in the oriental restaurant were brilliant always smiling and nothing was to much for them and the food was excellent and was always hot the pool area was always clean and never too busy The resident band pulse are brilliant and would be better used than some of the poor comedians and groups brought onto the ship the blue jays were outstanding the magic show was excellent the others were mediocre Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 5.0 N/A

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