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4 Helpful Votes
Sail Date: July 2019
First the good points of our cruise. We feel there has been a big improvement in the quality and variation of the food on Britannia, we cruised with P & O twice last year on Azura & Ventura and without doubt the food this time was ... Read More
First the good points of our cruise. We feel there has been a big improvement in the quality and variation of the food on Britannia, we cruised with P & O twice last year on Azura & Ventura and without doubt the food this time was improved. It was of good quality and varied even in the Buffett. The Buffett area is also a much better design than on other P & O ships which are too ‘tight’ and get very crowded. The entertainment was very good and there were some good deck parties. Our ‘restricted’ balcony G408 was not really restricted and neither was G410, G412, G414, G416 these rooms fall between a large gap between the lifeboats yet they are lower priced due to a very slight restriction. We could see straight out and sideways With nothing directly in our view. If you want a bargain balcony then these are the ones to go for. Our room was nice and a decent size. We didn’t have the drinks package because it is just to expensive but the drinks purchased separately are of a very reasonable price. Now for the negatives. As I say we booked a midship balcony room on deck 8 but the balcony is the smallest we have ever seen. You cannot sit straight looking out to sea they are that small. The ship in parts is very poorly designed. The stairs in midships only go up to deck 7? So unless you walk to either end of the ship you cannot walk up or down from midships from deck 8 and upwards. It’s just bonkers. The lifts are also small. On deck 17 at the aft is what I can only describe as a large bath, it is supposed to be a plunge pool but it’s just too small with vast amount of wasted deck either side. We never used it because it was always full. This pool should fill the width of the deck. The ‘sunset bar’ at the aft is lovely but they play background music that is so quiet it may as well not be on. The reason given for this was because guests in the suites below complain?? We and others asked for the music to be raised to a very reasonable level, not loud, until at least 11.30 but it was refused. It takes away a lot of the ambience of the bar. Towards the front of the ship is the ‘Serenity pool’ for adults only but the bar stops serving at 6pm?? So there is not an adult only bar on outside decks after 6pm. On deck 16 in the centre of the ship is the Lido pools, a great family area but above this on deck 17 looking down on the Lido the ship is crying out for a bar just like on Ventura or Azura. A couple of entertainment planning issues we had and that other guests complained about were that the ‘Crystal bar/room’ was just not used to anywhere near it’s capacity. It was almost predominantly used for old style dancing and apart from a few times was always only a quarter full. This is fine if like Ventura and Azura there are two live music bars to chose from but there isn’t so most people only have the choose of the ‘Live lounge’. In respects of the ‘Live lounge’ there was no thought given to the fact that most passengers see the last but one night as a party night and with that in mind many of us turned up to party and dance the night away only for the party to be flattened by a poor comedian who came on at 23.45hrs when lots of guests were dancing. The problem then was that there is no where else to go to dance or party. The service we received was also very patchy and on the whole was below standard. We had done nine cruise before this one with four being P & O ships so we know what to expect but I’m afraid the smiles, interaction, attention to detail has gone from many of the waiters, waitresses on deck and within the restaurants with the exception of the ‘Glasshouse’ for some reason. Without doubt they work hard and we are very chatty, polite people who love having a laugh and it must be hard doing their work day in day out but that’s what we pay our money for. It may seem like it just us morning but there were lots of other passengers who noticed this. One last moan and something to be aware of and it will probably be the same on most ships is that if you go on a cruise in school holidays be ready to expect uncontrolled children approx 8 to 16 running around throughout the ship at all times especially in the corridors. We watched many parents just let their kids do this without a word being said. A constant ‘thump, thump, thump’ was heard. We have had our own children and now have grandchildren but we would never let ours be totally out of control like a lot of what we saw were even in the ‘Glasshouse’ whilst we ate some were running around our table whilst their parents drank oblivious to everything. We wouldn’t go on this ship again although in spite of everything we had a great cruise because the food was good, we met lots of great new friends and the weather was great. Something to ponder though is that someone probably got paid thousands of pounds to design this ship yet there seems to have been some glaring mistakes. Read Less
1 Helpful Vote
Sail Date: July 2019
There's a lot of cruising snobbery with the judging different "classes" of passengers so here's the deal, P&O are clever enough to cater for a broad market, love it or pay more and go Seabourn!! The joy of a big ... Read More
There's a lot of cruising snobbery with the judging different "classes" of passengers so here's the deal, P&O are clever enough to cater for a broad market, love it or pay more and go Seabourn!! The joy of a big ship is that you can avoid the areas which aren't to your liking and if you feel that way inclined the "types" you might want to avoid are away from the areas you probably enjoy. Yes, the ship decor is rather dark and my first reaction was to pine for the bling of Ventura but sultry Britannia grows on you. The public areas are cleverly designed with many nooks and crannies so you can be in the heart of the action or tuck yourself away as you choose. The Glass House is, as ever, excellent. The Crow's nest bar is back at the front of the ship and wonderful for pre dinner drinks. Recommend sitting away from the piano as it can be very loud. The atrium is very spacious with plenty of seating to people watch with a post dinner drink/coffee. Drinks service was excellent everywhere. If we were waiting we only had to indicate to someone and they were there. Crystal room was surprisingly pleasant late evening with lots of people taking to the floor. Didn't frequent Brodies or the casino but it was popular and pretty packed each time we walked through. Breakfast, lunch and evening restaurant food service couldn't be faulted and the attention for special dietary needs was outstandingly accommodating. A couple of meals were overcooked but there was absolutely no issue with getting plates changed. Of course it would be better if they didn't need to be returned but with thousands of guests give the staff a sporting chance by asking for better, they are happy to oblige and would much rather you went away happy. Desserts weren't too special but OK. Didn't frequent the buffet much but when we did there was plenty of room, staff were very helpful, friendly and food good. Spend a moment to talk to the buffet chefs, they don't get much guest interaction and will appreciate it... Joseph, my daughter thought you were fantastic! Theatre plush and the Cinema is a nice addition. I missed the theatre waiter service but my husband hates it so goes to show can't please everyone. Gym well equipped and spacious. First 3 machines I approached were out of action but there were still plenty even when the gym was busy. Came to the conclusion that for the amount of hours spent in it, the Retreat is expensive when securing a fortnight complete package. Would we do it again? yes because the service in the Britannia Retreat was amazing and engaging, Sebastian and Jovan both a real credit to P&O. I've previously moaned about unhelpful reception staff on other ships but not so on Britannia, spoke to Carl a few times and he was very helpful and extremely likeable. Daily service charge has now been removed and here's the interesting bit, we left far more in tips to far more staff than ever before. I've once previously asked for service charges to be withdrawn because of poor service so it was great to reward such a change. I was told that the teenage Reef space wasn't as good as Ventura and Azura but the Reef Rangers were as cool as ever. The great part of cruising with youngsters is that because there are relatively few cruises in school holidays the kids look forward to reuniting with friends from previous cruises, you don't get that with most holidays. Security always checked that minors were accompanied when leaving ship, which showed they were on their game. We've done the port stops bar Cadiz before so no surprises there. Cadiz, Cartagena and Barcelona were our favourites. Although a really positive experience, there were 2 areas which fell short. The first was that the entertainment was by far the poorest we've had on a P&O cruise. Tucker's "comedy" material hadn't changed since last time we saw him! Thankfully, there were a couple of notable exceptions with the superb Lloyd Wade and We3. We paid extra to see La Voix in the Limelight club and were treated to a magnificent night and great food (menu is surprisingly small so we may have been just lucky to have what we wanted on the menu), brilliant vocals and comedy, La Voix, we'll be back to see you again. The 2nd area was the Captains Gala, which we look forward to for the pomp and ceremony. I've never known a Captain to be late for his own party and not have the decency to apologise, we walked out to go for dinner as he arrived and started his speech, really bad form and example Sir. Finally, of course there's the much talked about lack of stairs mid ship. This didn't bother us at all as we consciously try to burn off a few of those naughty calories by walking and climbing stairs, plus our group don't have mobility issues or a pushchair. Heard lots complaining though. Oh yes, embarkation, nearly forgot that. We've always found Southampton port staff to be brilliant and cheerful (even when they are trialling new arrangements for the huge Iona), disappointing that for the first time ever we were checked in by Mrs Sour Face Grumpy but soon forgot about her!! Read Less
12 Helpful Votes
Sail Date: July 2019
We have done 4 previous cruises, all with Celebrity (Equinox, Silhouette twice and Reflection) but when looking for a fjords cruise it was this one on Britannia that appealed based purely on itinerary. The price was not a major factor at ... Read More
We have done 4 previous cruises, all with Celebrity (Equinox, Silhouette twice and Reflection) but when looking for a fjords cruise it was this one on Britannia that appealed based purely on itinerary. The price was not a major factor at the time but was certainly welcome as less expensive than Celebrity, plus our first non-fly cruise, which not only saves more money but is a lot easier and gives flexibility for luggage - great for when you have to pack suits for formal nights and a fair bit of clothing knowing we could have any kind of weather. This review is not written purely as a comparative exercise, but given our only previous points of reference have been on Celebrity it was a natural thing to do, so I will draw out the main differences we noted and which we preferred. Some things are really the 'little extras' that add to a more luxury experience, that come with Celebrity, but we also acknowledge they come with a price tag. So drawing attention to them is not necessarily a criticism, simply an observation of what you may not get with P&O but which you pay for to get on Celebrity. Once booked we did have some apprehension as it seemed most people who'd sailed both lines came down clearly in favour of Celebrity, and a couple of forums online seemed to attract some horribly snobby people. We don't mind dressing up for a formal night but do object to people who seem to think that cruising is only about dressing up and when conversations turned to the newly introduced drinks packages 'attracting the wrong sort of people' we wondered what we were letting ourselves in for! Luckily I found some other groups with more normal people and while we appreciated there would be more formality than Celebrity have, we were prepared to embrace it. In advance I had looked into what we'd do on each of our port days and one thing I did notice was how much more affordable the ship's own excursions were compared to Celebrity. We prefer to do our own thing, or go with a small private group, but for various reasons found that harder to sort this time on 2 days so opted (initally reluctantly) to book with P&O and were pleasantly surprised at the cost. The only other reservation I had which we could do nothing about, was the amount of children on board, as this was our first cruise in school holidays. Having got 4 kid between us, all now grown up, we do enjoy being able to avoid other 'little darlings' on our holidays but due to a number of factors had booked this knowing it would be holiday time, but hoping that the fjords would be less of a family attraction than a Med cruise. On the day we embarked we had stayed a couple of hours from Southampton and had opted for inclusive car parking with CPS. Their directions, along with sat nav, were nice and clear and we found our way to the correct gate easily. We'd been given an arrival time of 3pm and had heard mixed stories about whether we'd be able to get on early or would have to wait. As it worked out, we arrived at the dock gate around 1.30pm. CPS staff directed us efficiently and advised we would have to wait in a queue for a little while, We saw some people who knew the score taking cases out onto trollies but we just waited for only 10-15 mins before being asked to drive forward. Another CPS person then told us we should unload our cases and take a trolley as there were very few porters now. There was no feeling of being rushed, she was polite and helpful and it was a nice calm experience. We handed over the key and headed off to a loading area just across the road where our trollies went onto a conveyor belt and we went to the departure area. We were able to pack my husband's suits into a proper suit carrier and put that through as checked luggage which made things much easier, especially as we had in our hand luggage one small wheeled case containing bottles of drink :) Yes, we were allowed to take a litre each of wine or spirits, plus whatever soft drinks we wanted, for drinking in our cabin, so we took advantage to save us a bit of spending money. More helpful staff inside checked our tickets and then gave us a card with a letter on it, telling us to go wait in the lounge until called, saying we would have enough time to get a drink if we wanted; this was around 2pm. There was plenty of seating and a small but well stocked cafe. We were duly called into the line for check in around 2.45 and this moved along nicely so no standing waiting too much, and so we met our 3pm time in the end! We made our way onto the ship and the first thing we noticed was that we were greeted with a smile but no glass of bubbly! We were directed to some lifts where we noticed there were also stairs - these aren't always open on 'normal' days and the lifts did have quite a wait on them but we weren't lugging the drinks up the stairs! Once out the lift we made our way to the cabin and were delighted to find our cases were already there waiting for us. Full cabin review is provided below We'd taken a look at the Horizon daily leaflet telling us what was going on and when. There was quite a lot on but we're not really into doing a lot other than maybe a quiz. Similarly, we were not majorly fussed on the theatre shows unless something had seemed exceptional. We were pretty sure in advance we'd be fairly low key on this week, so this review doesn't cover entertainment to any extent. We didn't go to the Headliners theatre which is where the main shows are, generally twice nightly, and also used for other events during the day. Although we chose not to go to any shows on board, I did like the fact they had late sessions so one could comfortably eat at say 8pm and then go to the late show after. On Celebrity we often found ourselves having to get ready early to get to the first show and then eat, as we rarely enjoy eating dinner earlier. We did make it into the studio, another small theatre style venue, but that was only for muster! We decided to take a wander around the ship before things got busy and get an idea of what was where, and give an idea of where we'd want to be spending our time over the next week. The first thing we had found out was the lift and stair locations. There are fore, mid and aft lifts, but staircases only fully available for and aft. In mid the stairs only go to deck 7. This caught us out a few times as we often lost track of where we were and decided to walk stairs only to find there weren't any! There are also some areas where it's not possible to walk through so you need to be at the right level. More than one occasion we went down to deck 6, arrived at the Oriental restaurant and could go nowhere else without going back up to deck 7 and across. My Fitbit did well during the week! The ship is big and very long and this is most obvious when finding your way round. The little map we were given on embarkation was invaluable along with the wall plaque diagrams by the lifts. Took us a little while find those as they are not very obvious as signage goes. The lifts were definitely one of the less impressive things. In any lift area there seemed to be a couple that we never saw in action. Lifts were slow to arrive, and sometimes seemed to skip floors out altogether. On one occasion in a lift it announced deck 11 but was still at previous deck 10, the lift floor indicator was flashing between 10 and 11 and then we stopped at 12. We got out saying we'd get the stairs back down a floor only to realise we were mid ship and no stairs. The lift/stair thing never ceased to be something of an irritant! The overall feel of the ship was one of size but well used. I've described the different areas in more detail below, but our overall impression was of space and simplicity. Decor was uncluttered and unfussy with an immediate contrast with the vast range of art on Celebrity ships, which is found pretty much everywhere, in any corridor, any wall space and on all stairwells. I generally preferred this more simply style on Britannia, although in some areas a little more colour wouldn’t have gone amiss. Where we did appreciate space was in the atrium where it was given over to seating for the bars/cafes downstairs. It was also used as a space for showcasing the restaurants and activities, and worked well for that purpose; it manages this as the guest services area is kept away from the central space. What I did feel the ship lacked was a central focal point for activities in evenings as there is a different focus in different areas at different times. If you like Celebrity with the cafe on 5, Martini Bar on 4 and then music from 3 with people generally all involved from each deck, you will miss this on Britannia. That's not to say we didn't find a nice 'home' in the evenings but it is a very different feel, more low key. When we had done our last cruise on Celebrity Reflection we had felt a bit disappointed in a number of areas where we felt that the basic provision in terms of bar space was same as on the smaller ships in the class, pretty much same layout, but catering for an extra deck of passengers. To us it felt busy and harder to get service, and we were concerned about how things would feel on the even busier Britannia but the increased ship size of this P&O flagship meant it did not feel overly crowded. Another vote in favour of P&O so far, things were looking up a lot more than we'd expected Read Less
3 Helpful Votes
Sail Date: June 2019
We where a little apprehensive regarding the cruise due to some of the reviews posted previously,but we all really enjoyed the cruise from getting on to getting off. We arrived at check in at 2:00 pm expecting to wait till our 3:30 slot ... Read More
We where a little apprehensive regarding the cruise due to some of the reviews posted previously,but we all really enjoyed the cruise from getting on to getting off. We arrived at check in at 2:00 pm expecting to wait till our 3:30 slot but we where able to walk straight to desk credit card given straight through security took about ten minutes when we got to cabin suitcases waiting. Impressions of ship very good only been on Thompson's before. Very large found signage very good took a few days to work stairs out due to being deck 15 . Food found evening meals very good only waited once for fifteen minutes for four of us and sat with some really pleasent fellow passengers. As said earlier good variety of selection. Always went into meridian on a evening around 7:30. Breakfast can not really go wrong with the buffet pick your own always got seat and table even sea days. Lunch selection fine for me only had salads but would off like s little more fruit Cabin was deck 15 A219 very nice plenty of room for clothes and liked the shower more room them previous cruises and enjoyed balcony opened door outside so could talk and drink with our friends. Really enjoyed entertainment saw a few shows in headliners theatre enjoyed all of them never had a problem getting seat. Live lounge good shows but too small . This was my only moan on ship people are sitting in seats on side and other people stand in the gaps by stairs no one can get past or see the stage.They have two Tele screens either side of stage should film the act and show on screens people could watch them .Pulse the band where good they enjoyed themselves whilst singing.One other moan still see people wearing football tops if they are banned tell them. Fyords where fantastic had really good weather apart from Bergen really loved the views. In the end decided not to have drinks package good decision but it was s close call. Read Less
2 Helpful Votes
Sail Date: May 2019
We had sailed last year on Britannia as a couple. We loved the ship, service and food so chose this half term cruise to take our granddaughter who is 10 years old with us, so this was her first cruise and she was super excited. For ... Read More
We had sailed last year on Britannia as a couple. We loved the ship, service and food so chose this half term cruise to take our granddaughter who is 10 years old with us, so this was her first cruise and she was super excited. For those of us that were on the cruise I think the start was pretty horrendous for the majority of people. Firstly P&O sent a text message asking for a 5 hour delay to check in as Britannia had experienced problems, not great start but stuff happens. But for us this resulted in a check in time of 8.30pm, 1st disappointment for the three of us. An email followed with £20 compensation per person. We arrived at the port at 7.45pm to complete chaos. Queues and Queues of cars. We sat patiently for an hour before being told to join another queue which led to another queue and another queue. People were becoming very stressed and tempers were fraying. I said to my husband it was pointless all three of us sitting in the car as we were all tired and hungry. So we deserted him at about 9pm. He finally got on the Britannia just gone 10pm. I’m not sure whether the chaos was caused by P&O or CPS parking but it really was awful. Muster was called at 10.30pm. We were exhausted. Babies were crying, people were moaning. Luckily our granddaughter seemed to take it in her stride. Cabin (C733) was good but a bit tight as she had a sofa bed so when this was out there was very little room. Balcony was great size compared to say the Aurora or Ventura. Steward Ritish was always smiley even in the face of a ten year old’s Mess every morning. Cabin was cleaned to a high standard on a daily basis. So we tipped at the end of the week. We purchased the soft drinks package for our granddaughter at £7.99 per day. She loved ordering her own drinks and signing for them. P&O’s alcohol drinks package at £40 per person per day I thought was totally ridiculous unless you were someone who did no trips and sat at the bar all day everyday. We knew we would not consume £80 worth of alcohol each day so didn’t buy this. They really need to review this. We had first sitting in the Oriental Restuarant. On average the food was very good, but a bit hit and miss, tender steak one evening, grisly steak another evening. The Waiters work extremely hard and it is appreciated. Our waiter let his stress show quite a lot which made us feel uncomfortable and rushed. We went to the Beach House one evening and enjoyed watching our granddaughter cook her own steak on the lava rock, she is still talking about it!! An evening meal in the buffet was not that good and disappointing whereas their lunch time food we thought was far superior. Although our granddaughter loved eating chips at 11 at night, real treat! We found the pool food to be really good, especially the pizzas. We were very lucky with the weather so it was a bit of a shame one of the main pools was out of action for two days. On a ship full to capacity with families this did have an impact on the swimming fun. However, we splashed about with our granddaughter and sunbathed. Staff work so hard and we found the ship to be very clean. Bar staff were excellent. Everyone was always so helpful and caring. I think the shops on the ship are okay, nothing great. We found the P&O trips to be good, husband did the 9 hour landing beaches trip and said it was excellent. We did an afternoon trip to three villages and shopping but as it was Sunday most of the shops were closed. Our last trip on Guernsey we thought was brilliant. Vintage coach, little chapel and cream tea, all three of us loved it. P&O’s management of the tender was organised chaos resulting in them giving financial credit towards a future cruise. We just enjoyed the whole experience. We found the entertainment average, have experienced far better on previous cruises although our granddaughter did enjoy the juggler. The Bay Of Biscay was calm, the sun shone, and all in all it was a good cruise experience. Our granddaughter loved everything about it and wanted to stay on board for another week!!! Read Less
3 Helpful Votes
Sail Date: May 2019
As we are limited to school holidays we reluctantly booked this cruise on Britannia thinking it would be too big and busy for our taste. However, we were pleasantly surprised by how much we enjoyed the ship. Having been on over 20 ... Read More
As we are limited to school holidays we reluctantly booked this cruise on Britannia thinking it would be too big and busy for our taste. However, we were pleasantly surprised by how much we enjoyed the ship. Having been on over 20 cruises previously, we found the food and service in the buffet and main restaurant to be absolutely fine. When people complain about the food on a cruise we can only be envious of how they must be eating at home! We never had any problems getting a table in the buffet at breakfast or lunchtime. There were issues getting a table in the Freedom Dining restaurants in the evening but this is not a problem exclusive to Britannia. We do wonder how with ships getting larger, Freedom Dining can work. We had a very enjoyable evening in Sindhu and thoroughly enjoyed the food. We found the public areas and outside deck space to be perfectly adequate for the number of passengers. However, we missed having the shade of a promenade deck and unless you wanted to pay for the covered area of The Retreat the only option is to remain in full sun. The lack of ship’s staircase midships is a major design flaw; which at least has not been repeated on Iona. We do not bother too much about the entertainment but were disappointed with the limited choice of films in the cinema. The weather was better than expected (we have done a similar itinerary in July and only saw the sun once). The embarkation delay was unfortunate and not a pleasant experience for passengers or staff alike. This was our first experience of such a problem and we commented that it could put you off if you were a first time cruiser. However, once we were in Ocean Terminal the process went smoothly and we were on the ship within an hour. Self-disembarkation was well organised and straightforward. Overall, an enjoyable and relaxing holiday leaving us relaxed and refreshed. We would go on Britannia again. Read Less
4 Helpful Votes
Sail Date: May 2019
This was our second trip aboard the Britannia and chose the ship rather than the destinations because we loved or first cruise on her. She is a fantastic ship with all the modern facilities you would expect from a floating hotel. My ... Read More
This was our second trip aboard the Britannia and chose the ship rather than the destinations because we loved or first cruise on her. She is a fantastic ship with all the modern facilities you would expect from a floating hotel. My wife and I love the entertainment on board and enjoyed some very professional acts that kept us laughing and dancing for most of the trip. We also love good food and were not disappointed by the variety available on board. We had a terrific Indian meal in the Sindu an amazing wine and food experience in the Glass House. Although these restaurants make a cover charge for the meals the cost is minimal and no where near the prices you would pay ashore. We did a couple of excursions but would not recommend them as they are quite expensive and can be done a lot cheaper by local tour operators if you have the confidence. There are always down sides to every holiday in this was no exception. The room we chose was not ideal and I hold my hands up as it was me that chose it. It was on "A" deck and that was a big mistake as it is directly below the Horizon restaurant. Although there was little noise from the restaurant its self, the noise from the kitchens was incredible. It continued on some evenings until well after midnight. Just as well we are night birds. The most unfortunate thing was the fact that the service area access door for the Horizon was opposite our cabin (A612). The floor outside was constantly wet and the smell was sometimes unbearable. On our last morning aboard the area actually flooded and we woke up to wet carpets in our room. Not good P&O - you need to look into that. All in all the trip was enjoyable and we have booked another cruise on Britannia already. Ive chosen "C" deck this time so hopefully less noise. Read Less
1 Helpful Vote
Sail Date: May 2019
We wanted to visit Seville (via Cadiz) Barcelona, Pisa & Florence ( via Livorno ) and Rome. This cruise B912 , gave us all those options and we were able to celebrate My Wife’s 70 on board. Priority boarding with check in on ... Read More
We wanted to visit Seville (via Cadiz) Barcelona, Pisa & Florence ( via Livorno ) and Rome. This cruise B912 , gave us all those options and we were able to celebrate My Wife’s 70 on board. Priority boarding with check in on line was very smooth in Southampton, on board at a champagne lunch within 20 minutes. In our balcony cabin with suitcases delivered by 14.45pm. We chose Freedom Dining, the food was alright but nothing special so we ate in the Sindhu twice, Glasshouse twice, the Beach House and Epicurean . The food in these venues well worth the surcharges. The entertainment was usual stuff of tribute bands and old ( very ) singers but the star was Gareth Oliver, ventriloquist, he was outstanding. The Headliners shows Gravity and Astonished were excellent. Two generous cocktail parties and a Baltic/Ligurian lunch were splendid affairs. Unfortunately the dress code is becoming more dress down than up and black tie nights seem less popular with some wandering around like they just came from the beach. The crew were very friendly despite this being the first cruise without gratuities added to accounts or expected by stewards and waiters. It’s tricky what to do as some people still tipped fr service and others chose to tip nothing. Bar prices still reasonable ( London pub prices ) to some but some from up North thought they were a bit steep. The excursions were excellent with brilliant guides. The weather was very good until we left Gib for home and we encountered 50 knot winds and 4m swells so a bit lumpy. Finally, Captain Dunlop was very friendly, out and about and very approachable. He was leaving the ship as he is standing by at the construction of the new Iona which he will Master when delivered, good luck to him. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose the Fjords again as we cruised there last year in late July. This time, we wanted to see the snow on the mountains and we were not disappointed. Our check in was very quick due to using the online check in service a few days ... Read More
We chose the Fjords again as we cruised there last year in late July. This time, we wanted to see the snow on the mountains and we were not disappointed. Our check in was very quick due to using the online check in service a few days before we left. Once on board, we located our cabin on deck nine. We opted for an inside cabin this time. It was clean and cozy, the mattress and pillows were very comfortable and we slept really well. The only down side was the air conditioning. Every morning, we both woke up with very dry throats, not down to alcohol I can assure you. Also, my wife's asthma was really bad in the mornings. Our cabin steward was always smiling, very polite and helpful. We opted for freedom dining and ate mostly in the buffet on deck 16. It was good to see the staff were much more proactive in ensuring that passengers made use of the hand sanitising facilities before entering the dining venues. This was sadly lacking last summer and there was an outbreak of norovirus towards the end of the cruise. Overall, the food was good and the menus were varied. We also ate in the peninsular restaurant as well, again, no complaints. We chose this time around to make our own arrangements with excursions as the P and O excursions are ridiculously expensive. The best thing about the ports we visited, you did not have to go far to see stunning scenery or find gift shops though eating or drinking out in Norway is extremely expensive. After last year, we didn't bother with the entertainment as it was not to our taste. I think that the amount of money P and O are pulling in, they could get far better guest acts on board instead of has beens. The service we received on board was very good, I must pay tribute to the bar staff on the sun deck who had to endure very cold conditions whilst wearing nothing else apart from their thin uniforms. They still kept smiling whilst they served us. However, the photography department was like something off Fawlty towers. We ordered some photos from the gala night which they managed to lose twice, this after waiting for an hour in the queue. We did complain to reception and finally got our photos delivered to our cabin. I must add, we did get some four for the price of two as compensation. We discovered that others had encountered problems also. Disembarkation went smoothly, no problems at all. Even our coach got away on time. Would we go with P and O again?. Yes, having cruised a few times with them now, we are getting wise to all these little extras that are supposibly good value, and this includes the on board shops who claim that goods cannot be purchased ashore cheaper, when in reality, they can. But overall, yes, a pleasant relaxing time, very satisfactory Read Less
3 Helpful Votes
Sail Date: April 2019
Short jaunt around the Bay of Biscay. Bipolar weather and last stop aborted so no guernsey sadly. I love Britannia. She’s a big ship and handles the rough and tumble of the Bay no problem. I met some lovely people on board who made ... Read More
Short jaunt around the Bay of Biscay. Bipolar weather and last stop aborted so no guernsey sadly. I love Britannia. She’s a big ship and handles the rough and tumble of the Bay no problem. I met some lovely people on board who made my holiday very special indeed. Grateful to Pete and Clarke for this. I also met some horrors too. If people can be nasty bigots in a public venue, I’m the antidote. These creatures were summarily dealt with and I moved on. P&O should DNA check some of its passengers. Embarkation and disembarkation were a breeze. Very efficient and the staff were amazing. I simply couldn’t fault them. I love P&O for this. The ship is due for a refit this year and, although she’s a lovely vessel, she needs a bit of a makeover as my cabin bathroom stunk of urine! Not good when I’ve complained about the very same thing on Ventura before. I get that a few thousand people all using the bathroom is a monumental thing on a ship, but P&O must sort this out. Soon. In summary, I enjoyed my journey and Britannia is lovely, apart from her toilet habits!! Safe journeys y’all Read Less
5 Helpful Votes
Sail Date: April 2019
Embarkation The car drop off takes 40 mins waiting in the car, this is a poor parking system, we were told it is a holding pattern so not to block gate entrance, but no other dock in Southampton does it this way and the fast drop off at ... Read More
Embarkation The car drop off takes 40 mins waiting in the car, this is a poor parking system, we were told it is a holding pattern so not to block gate entrance, but no other dock in Southampton does it this way and the fast drop off at other terminals works fine. Maybe we arrived at the worst time @14:10, but the tickets told us to arrive for 14:30 and no more than half an hour before. Embarkation was busy but flowing and fast track good for people with limited walking. There were rather a large number of guests waiting in the assistance area and the process seemed slow, so even though my wife and I use sticks and usually use this service we continued through the lounge. As soon as we were on the ship, we were able to go to our cabin and divest ourselves of the hand luggage and suit carrier. This we were not able to do on some other cruise lines and lugging cases etc. around was very difficult. The large cases arrived promptly about two hours after we boarded, which was excellent. Dining The restaurant's have plenty of room between the tables. The initial waiter service was poor for how tables laid out during the first breakfast and dinner. We had to wait for more water/coffee and when asked another waiter he said someone would serve us but only from our team (which he didn't tell us and didn't pass message on), plus waited for menus themselves in some instances. The table layout is bad for both general waiting and wine waiter, as our table for dinner (93) is behind wall/piller for main waiters and at far end of area of wine waiter, so difficult to see or get hold of either of them. We had no wine menu on one night and again difficult to get hold of the waitress, when she finally arrived and we asked about the menu, she stated not enough menus to go round so only given to regular customers, as we ordered wine on two occasions and drank it over two days we were obviously not regular enough. This was outright rudeness! Oriental Restaurant set up not like typical cruise ship and dark decor, seems to try and mimic a restaurant rather than ship. Other restaurant are more open, but food provision in these restaurant is more chaotic, we have been told by others. Food for breakfast can be warm at best, again service depends on visibility. The porridge can be nice and hot, but also luke warm, it does vary a lot and getting there early ironically meant the porridge was colder. Toast is nice and crispy, not damp as with other lines who keep it covered to keep warm, but too soggy. Coffee in the Oriental very nice, also hot, but refills can be slow to come. If you ask for well done bacon for breakfast it comes crispy which is good. The general food quality in the Oriental Restaurant is good. We didn't try the buffet breakfast. It is good that the doors to the restaurant close to late guests in the Oriental Restaurant 15 mins after sitting commences. The separate vegetarian menu is good, however if you have food from this it takes longer to prepare than from standard menu, so you will have to wait, which is not a problem, guests just need to know. The vegetables can be sparse e.g. Quarter of a potato,10 thick cut chips with steak. For the vegetarian meals sometimes it would be good to include separate vegetables. Also need to understand that vegetarians don't want everything to be soft. The sweet corn risotto was not great, the rice was undercooked. Steaks come as asked for and are generally good. The salmon was overdone and dry. The pheasant was dry and the shredded pheasant had a bone in it (about an inch and a half long) that I nearly swallowed. The low sugar desserts seem to lack taste e.g. Coffee and hazelnut cake was just a slab of cake with no coffee taste or hazelnut at all. The thyme and lemon stuffing that came with the roast chicken, wasn't anything like stuffing at all, much closer to thyme and lemon breadcrumbs. The scrambled eggs were excellent, as were the soft boiled eggs. My wife ordered macaroni cheese with focaccia bread, it didn't come with the bread and that was not the first time the accompaniment didn't appear. Drinks on-board were excellent value and greatly appreciated after other cruise lines. Does make daily drinks package seem very expensive at £40 per person per day. The wine packages are a good idea. The buffet restaurant is generally good, with wide walkways and good seating, unlike other cruise lines where they "pack people in". There seems to be enough choice, but very limited fruit available during lunch, which is what we'd like to eat. Having had a good breakfast and dinner. My wife wanted to go to the Good Friday service at 08:30, so we arrived at the Oriental Restaurant before 08:00, as from previous breakfasts it took 20 to 25 minutes to finish. This breakfast room considerably longer with scrambled eggs on toast for my wife arriving after 25 minutes which she had to bolt down to get to the service and didn't get her Danish pastry at all. Yet from where we were seated other guests in a different area, had their main breakfast delivered nearly 10 minutes before we did. Cabin The TV is missing on board spend, which you have to go to reception and ask to be printed out, which is a waste of paper. The tv channels are very limited, however the destination videos are very interesting and worthwhile. The tv lost all channels on at least one occasion that I can confirm (around 17:00 onwards on Sunday the 14th of April) and I think on another occasion earlier in the cruise. Also lost signal temporarily a number of times. The room steward is very friendly and remembers names (Ratheesh), he looks after us very well. Other staff outside generally do not say good morning (some do)? Though restaurant staff are pretty good. This improved the longer the cruise went on and by the end most said good morning, when on my walks around deck. The bed is very comfortable and cabin E520 is quiet and nicely furnished. It does need small lights by each bedside for getting up in night/reading. Guests leave bathroom light on and door ajar with coat hanger so some light available, this wastes electricity. The balcony is small at around 1 metre in depth, this seems smaller than other ships we have been on and with the chairs and tables minimal room to squeeze by, especially if you have limited mobility. The shower is excellent and spacious, the bathroom is well laid out but not large, I can see where some guests would think the layout is not ideal, especially larger people. The non slip floor in the bathroom is excellent. General Ship The decor is a bit tired in places, floor 7 buttons missing in most lifts, some carpets, rails and stairs worn. The ship is generally clean and the staff look like they work hard to keep it clean. The lifts are a nightmare, they are too full for disabled people, miss floors when waiting and take an age, had to take stairs as gave up after 5 mins plus, others waited for over 15 mins. People end up getting in any lift going in the wrong direction. No stairs with middle lifts a massive mistake. When trying to get off for an excursion again had to give up with lifts after waiting 10 minutes for lifts in the middle of the ship and standing there with two sets of people with wheelchairs, as there are no stairs, a glaring mistake when designing this ship. Also as lifts don't go to all floors it gets confusing to go to deck 5 from the rear from deck 6, you have to go up 1 along to mid ships and then down and when it is busy and you are in a wheelchair this takes ages. Lots of complaints about lifts and queues. Plus the rear lifts are the only ones you can use to get to the Oriental Restaurant, you can't walk there from other lifts, so they get ridiculously busy at dining times, especially in the evenings. There are two independent lifts each side in the middle, so people press all three buttons (1 for the main bank of 4, and 1 for each of the side ones) then get in whichever they can, leaving the other two still stopping at that floor. All middle lifts need to be synchronised. As there are middle stairs (behind the doors) which can be used from floor 7 down, but not up, why not? On the lifts in the middle there are notices about letting less mobile people use them, these are totally ignored. As this cruise has a number of sea days, at the beginning and end, a few children have taken to pressing all the lift buttons as they are unsupervised. I understand this is difficult for P&O, but the parents do need to have responsibility. It was nice that bridge crew made an announcement over the tanoy when whales were spotted. On Palm Sunday, an important Christian event, there is nothing mentioned or even a room set aside, as there is for the Jewish community. It is good there are Maundy Thursday and Good Friday services, though 23:30 is a bit late for the washing of the feet on Thursday and the liturgy on Friday (this is due to the crew being able to participate). I suppose this was the earliest P&O had rooms available? The Stations of the Cross on Food Friday was held in The Ivory Suite - a nice room, but only enough chairs for half of the people there, the rest had to stand. The lack of a promenade deck is disappointing as we like to stroll around the outside. There is an area outside to sit in which confused us as we thought it was the promenade. Doors really heavy and difficult to move. The facilities to keep hands clean (dispensers) are largely absent. My wife asked the restaurant manager and was told not necessary after a couple of days and also not that effective, soap and water much better, which is available (in the toilets by Oriental Restaurant so no one used them), in our view dispensers much better and more used, if they were there. The wash basins by buffet restaurant were used but only by a very few people. It is good that there are close buttons on lifts. Ports & Excursions The different ports were excellent, with lots of variety. La Palma was our favourite due to not being too commercialised, but all offered interesting aspects and not what you would expect of these islands. Docking was handled quickly and efficiently, though there were the inevitable queues at peak times. Excursions were good value (compared to other cruise lines) and pretty well run. Though on the one we undertook it was rushed to get the walks in and therefore faster than my wife or I can manage without discomfort (this was the one from the ship we did in La Palma - UNESCO wildlife and Rum). They did say they would take it easy, but certainly didn't for the last half, so we were the last to get to the rum tasting and worn out when we arrived. The tour of the facility was also rushed as we were quickly ushered between a couple of rooms with hasty explanations, to get to the tasting and buying something. At Lisbon, we had to wait nearly 10 minutes to get onto the ship, having gone through security and on the moving gangway, in very cold conditions. This was due to the positioning of the gangway being moved upwards for the tidal flow, which is fair enough. However, over half this time was waiting for someone from the ship (other than the security personnel) to confirm it was safe, despite the Portuguese operator of the gangway confirming to the ships staff that it was. When the P&O officer arrived he tried to blame the delay on the gangway shutting itself down, which the operator refuted and plainly stated it was down to having to wait for him to arrive. We were cold and just wanted to get onto the ship. Whilst we understand the need to be safe, this was clearly "jobsworth!" and nothing to do with safety. The dozen or so passengers were not at all pleased. Theatre & Shows The theatre was over packed for the Strictly interviews, it would have been much better to run 2 events. Also, there is a rush to get into events. Even for the "Astonishing" magic show (which wasn't even mediocre and was certainly not a magic show, just another dance show!) it was a ridiculous rush to get seats and for people who can't walk quickly very frustrating as all the best seats were taken. Theatre layout is curious as not only is it not big enough for the size of the ship (for 2 performances) the staggered seating near the front, means three rows are at the same level therefore if you're shorter, like my wife, and sit on row 2 or 3 of a level you struggle to see. So we had to try to get seats in the first row, which, due to the rush, was not always possible. Much more sensible to properly stagger the seating. If you dine early, like we have to (as I am diabetic), a third show at 19:00 is during dining time, so the show you go for will be 20:30 which is always the full one. The idea of having seats reserved next to aisles for disabled is great, but I recommend that the red signs on the deck 6 ones are made much larger and thus more obvious, as a number of people "didn't see them". It would be good to give out the "No saving of seats message" prior to a few minutes before the performance, as most shows were pretty full long before that and on a number of occasions people had been reserving seats for quite a while. Mind you on the flip side, neither my wife or I are particularly mobile so when doors open we can get caught in the rush to get good seats, so I try and go ahead, leaving my wife to catch up, which usually takes a minute or two. Michael Kushner is an excellent speaker and his talks are really interesting, the shame is due to a number of them being in the Live Lounge (that only seats about 250 people) we were unable to listen to a couple as all the seats were taken well over 10 minutes prior to starting. The Headliners theatre was a much better venue. There are a number of quizzes which are good fun, however the late afternoon one in Brodies bar starts at 17:30 and finished in about 20 minutes. Given that it takes another 10 minutes to get back to our room, we have 30 minutes to get ready for dinner and on formal night that is not long enough. The singer's in lounges are good with a variety of songs and moods. We were told by others the dance floor was much too small and it did seem so for the number of people trying to dance when we went passed, but it was a Strictly cruise and so this might have been an exception. Disembarkation The cases need to be outside at 20:30, which is much earlier than other cruise lines. The worse part of getting off the ship was that there is no place to store your luggage prior to disembarkation and you have to vacate your cabin by 08:00. So with both of us having mobility issues and needing sticks, we then had to contend with hand luggage and a suit carrier to take around with us, which made life very difficult. Some other cruise lines have luggage holding areas. Cabins have to be cleared by 08:00. Not surprisingly the buffet restaurant gets very full. Disembarkation requires you to go to a specific destination, ours was the headliners theatre. So you enter through deck 7 and have to make your way down the front (deck 6) as that is where they will start from. Walking downstairs is bad enough for us, but with 2 sets of carry on luggage and a suit carrier, plus 2 sticks it is almost impossible and leaves my wife and I knackered and very unhappy and hurt my wife’s shoulder quite badly. As we have some paperwork to hand, I left the theatre and met a P&O rep outside. I tell her about the difficulties of the process and how tired we both are and she says there is a disabled departure point (limelight club) that we should have gone to, or asked a rep before getting to the theatre. I said we weren't aware of the disabled departure (as it is not stated anywhere we found) and that by the time we knew how much hassle this would be we were already in the theatre. Also, there was a rep on deck 7 that saw us struggling down the stairs to get to the theatre (as APU the lifts were so jammed full of was impossible to get in the first 5 going down and people had been waiting over 10 minutes) who said nothing to us. So we were now stuck in the theatre waiting. My wife and I registered as requiring assistance, so P&O knew we'd need help for both on and off the ship. So instead of the rep saying we should have asked, P&O knew and exactly which cabin we were in therefore the should have told us what to do as disabled passengers (especially as we had not done this before on P&O). Also, there is an opportunity to self depart, which is a good idea, but we certainly couldn't cope with our main luggage. We asked reception about self departure and were told we would have to get all of our luggage off, and we stated there was no way we could do this having limited mobility, at no time did the receptionist mention assisted departure. An announcement was made about leaving the lifts for wheelchairs or others of limited ability which was more of less ignored. We understand that there is a process needed for so many people but some people ignored it and stood by the doors to get off first. There is realistically very little the crew can do to stop this. Our disembarkation time was scheduled for 08:45 to 09:15. The staff handling the process were OK, but made a number of completely inaccurate statements: 1. Once the process started it would go quickly: This started off in promising manner with the first 4 rows leaving at 08:40, then the next 2 at 08:45. We then had over a 20 minute wait for the next 3 rows (which we were in) and when finally called forward, more than the 3 rows requested tried to leave. We were in the 7th row and finally got out of the theatre around 09:15. One of your reps tried to stop us going out saying the queue was too big (which was ignored by the fed up guests), which it wasn't when we got there. 2. Adam knew exactly how we felt (and told us so repeatedly): No, he didn’t as he’d never struggled with his luggage (the way we had to) and then sat and waited patiently for nearly an hour, listening to statements that were clearly inaccurate. 3. This was the fastest way off and no one else would be getting off before us: When we finally got out of the theatre and headed for the gangway, lots of people (about half) in the queue for the gangway, had not come from the theatre at all. So, the best way to disembark was just to walk off! (especially as you didn’t need your departure sheet!) 4. You need your disembarkation sheet to get off at your allowed time: No, you didn't, just your cruise card as we never had to show the sheet to anyone. 5. This has never happened before: Well given the ridiculous nature of the debacle, if this was the best method P&O had of getting people off, then yes it would. Quite a few guests were vocal about the whole process and the fact queue jumping was going on. As there was still over 50% of the theatre to go after us and it was now well past 09:15, I believe this was going to get even more heated. Other cruise lines with similar size do not seem to have the same system and disembarkation is considerably easier. It would have been much quicker for use to just walk to the gangway on deck 5 and join the queue. Actually, getting off the ship was pretty straightforward, however finding your luggage was another matter. We had been told the luggage was sorted in deck order, in clearly demarked zones. We were on deck E and eventually found our luggage among suitcases from deck F. In fact, there seemed to be no demarcation between E & F at all, so wasted a lot of time searching what was supposed to be the E piles! At least getting the car from CPS was easy, so we drove off! The whole process was a farce and needs serious overhauling to stop it being so painful and exhausting. Overall Having been on multiple other ships and itineraries overall my wife and would mark this as 7.5 out of 10, as there were some very good points, and some very bad ones. On a scale against the other companies we would rate P&O above MSC and Royal Caribbean, on a par with Marella and below, Celebrity, Cunard and Oceania. Read Less
2 Helpful Votes
Sail Date: March 2019
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new ... Read More
Wanted to see the Bulb Fields and Keukenhof, which we did under our own steam. Pity P&O did not put on their own excursions to Keukenhof, a world class venue. Embarkation was excellent, seems to get slicker each time. Some new dishes on MDR menus but basically still the same over last few years, still lots of choice but some more new dishes needed on the menu cycles. Contrary to all the negative reviews on stairs/lifts we have never had a problem (other than people who will not step out the lift to let people out). Britannia buffet works well with the serving stations placed between the two sides of the restaurant, much better than the single file lines of other earlier P&O ships. But why oh why do people get a table first and then go off singly to get their food while one "guards the table? New shows like Gravity are not our cup of tea, much prefer "song and dance" A lovely cruise, Rotterdam a very good maiden port call. Read Less
5 Helpful Votes
Sail Date: March 2019
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was ... Read More
We chose this cruise as the Brittania is at present the flagship of P&O. We booked a balcony, again a first for us. We have to say we were delighted with the cabin and I spent as much time as possible sitting on the balcony. There was everything we would need in the cabin so no complaints there. The food was excellent in all the restaurants, however, the menus are very similar to the Ventura and Azura. The Sindhu......... brilliant. The food and the experience are superb and we would highly recommend a visit. The crew were helpful but we found the crew on the Ventura seemed more cheerful, saying that we do not have any complaints which we are pleased with as we wanted this cruise on the Brittania to be a pleasant experience. A bit disappointed that we didn't get to call in to Guernsey but fully understandable given the conditions, the other ports were pleasant although we would have preferred longer on our trip to Ypres. The only complaint about the tours are the expectations of a gratuity. They are expensive enough without the tour guide and driver waiting with their hands out......as pleasant people as they were. We would definitely go on Brittania again, but to different ports. Read Less
5 Helpful Votes
Sail Date: March 2019
This was the end of 2018/2019 Winter Caribbean Season repositioning cruise, as Britannia returned to Southampton on the 29th March leaving Barbados on the 16th evening. The price (at least for us) included a Thomas Cook charter flight ... Read More
This was the end of 2018/2019 Winter Caribbean Season repositioning cruise, as Britannia returned to Southampton on the 29th March leaving Barbados on the 16th evening. The price (at least for us) included a Thomas Cook charter flight from Gatwick to Barbados, transfer to ship and at the end of the voyage in Southampton, a free coach taking us back to Gatwick to collect the car. This also applied to those who had flown from Manchester, Birmingham, Newcastle and Bournemouth. The transfers worked very well. We paid the extra £149 pp to turn left at the top of the stairs when getting on the aeroplane and this was worthwhile but why they then charge for you to book your preferred seats defeats me. We had an obstructed LARGE balcony cabin on Deck G. The large cabins have a sofa to sit on rather than a single chair and are about 14sq. ft. bigger. Barbados/Bridgetown. We opted for the 14-day cruise option, that is arriving in Bridgetown on Friday 15th March, the day BEFORE Britannia sailed for St. Lucia. This meant we had time to sample the delights of Bridgetown on the Saturday. Some opted for excursions, but there is enough to do and see in Bridgetown independently. The town is approx. a 20-minute walk from the cruise terminal. Cave Shepherd has two stores in Bridgetown, the larger having excellent free WIFI in its café on the First Floor. St. Lucia. We did our own thing walking from the ship into the town, finding a café with free WIFI and doing some shopping. Many from the ship either walked to the nearest beach, or took a taxi. Ship excursions were (anecdotally) more expensive than making a bargain with one of the numerous taxi drivers just outside the terminal gates. St. Kitts. We had a ship’s excursion (Best of St. Kitts) including the Wingfield Estate and Romney Manor plus the Brimstone Hill Fortress, a UNESCO World Heritage Site. At each place the inevitable market stalls were in abundance, but all worthwhile and easy enough. Could have probably done with more time at each stop. Antigua. We had another ship’s excursion to, broadly speaking, Shirley Heights and English Harbour with its Nelson’s Dockyard, also a UNESCO World Heritage Site. This was an excellent tour, but again with limited time at Nelson’s Dockyard and its inevitable market stalls. If we went again, we would only go here and spend half a day - there are numerous bars and restaurants and quite a lot to see, or just pass the time. Ponta Delgada. Again, did our own thing walking to the botanical gardens and the covered newish shopping centre set above the lower town, about a 35-minute walk from the quay. Britannia? Much has been written before about the weird central lift and stairs arrangements where you cannot go from top to bottom by the stairs alone. We understand this is being rectified in her late-2019 refit. Food in the main restaurants (Freedom Dining for us) was only Harvester or Holiday Inn standard to be honest. On the two Marco Pierre White themed nights, they just about managed to do a decent Beef Wellington, but the second so called half-lobster offering was dismal. It seemed they had scooped the meat out of the shells, mixed it into a sort of saucy potato mash and re-inserted - very poor. If you wanted something rather more exceptional for dinner, then you had to pay and that seemed to be the general conclusion. Sindhu, The Glass House and The Beach House were all used by us and are extremely good value and super food in all of them. We did not try The Epicurean, which seemed very expensive in comparison to the other alternatives. Buffet was decent enough. At least you could get a made to measure omelette rather than the cardboard variety dished-up in the seated dining rooms and what they did to the ‘Kedgeree’ was absolutely disgusting. My wife rarely complains, but it looked like someone had vomited over the plate when served in the seated dining room. Entertainment was generally so-so, but the FlyRights guest act was very good. The speakers included a decent enough ex-SAS guy who regaled us with stories of daring, training etc; someone else who seemed obsessed with discussing murders, murderers and hangings such as Ruth Ellis, Crippen, Kennedy, Marilyn Monroe etc., and a guy who talked mainly about what made a good pop star. In other words, apart from the SAS guy, not exactly scintillating. Cabin was kept spotless and our steward was well worth the personal tip on disembarkation day. On the sunny hot days – yes, sun loungers were reserved when they shouldn’t be and P&O did nothing about it (probably too few crew members now?). Formal Nights – most made the effort to match the dress code but some did not, perhaps trying to make a statement about their independence? Service in the bars – excellent in the Crow’s Nest, but could be slow elsewhere unless you were sitting in a prominent place. In summary, it was what we expected. Definitely in terms of catering not up to Cunard standard and the bar and restaurant service not so good or as quick either generally, but it was value for money, we did not starve or become ill and the ship went where we wanted to go and we made it ‘work’ for us. We are booked on Ventura (again) later this year for the Canaries having booked that cruise last year. It is now much dearer we note. Booking another cruise onboard? Be careful as P&O like others, adjust prices according to demand so if you are booking something major, you can find its price later drops significantly if they are having trouble filling a ship, but it could also go up. We have in the past cancelled and rebooked, writing-off the 2 x £50 booking fee because the same cruise and an adjacent cabin was later offered at £100’s less or with an additional huge amount of on board spend. If you want 5* dining included in your standard fare, then you won’t get it on P&O, but if you want a holiday on a ship with mostly British guests, then it is fine and generally what I would call of a ‘Holiday Inn Plus Standard’. Good enough for us! Read Less
3 Helpful Votes
Sail Date: March 2019
We chose this cruise for the itinerary and dates. We have never cruised with P and O before and are unlikely to do so again. We upgraded our flights with TUI which was money well spent. We were through check-in and security at Gatwick in ... Read More
We chose this cruise for the itinerary and dates. We have never cruised with P and O before and are unlikely to do so again. We upgraded our flights with TUI which was money well spent. We were through check-in and security at Gatwick in no time at all and the flight was very good. Transfer to the ship was also good. Our cabin was ok,the balcony and bathroom were smaller than we have experienced on other ships. The muster drill was a complete shambles. This cruise has people embarking at different times and in two different ports, therefore when we were called for our drill there were people trying to enjoy a drink in the bar area that we had been assigned to. This was exacerbated when we tried to get back to our cabin. Everyone was trying to get to the lifts at the same time, and there are no stairs by the middle set of lifts. The design of this ship is frustrating, having to go up a couple of floors and then down again to get to another part of the same deck is beyond belief. Dining was a mixed experience: the Horizon self service or the 'push and shove' as we called it was poor, food selection was poor, very few staff available for drink orders, therefore we rarely ate in there. Peninsular was ok for lunch, Meridian was ok for dinner, Oriental was our choice for breakfast, service however was slow. Epicurean was not worth the money, chewy steak! Sindhu was excellent. Limelight club was very good and the Glass House was excellent. The entertainment in the Headliners theatre was not to our taste. Shore excursions were very good, enjoyed the bike ride in St. Maarten, and the Caribbean cuisine in St. Kitts.Overall an enjoyable cruise. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise because P and O offered flights from our local airport. This was a huge bonus and meant we did not have to set out the day before, book a pre cruise hotel or arrange car parking. We also liked the itinerary with ... Read More
We chose this cruise because P and O offered flights from our local airport. This was a huge bonus and meant we did not have to set out the day before, book a pre cruise hotel or arrange car parking. We also liked the itinerary with lots of ports and places to see. This was our first time on Britannia and we were a bit dubious after reading some poor reviews. I can say if you have booked a cruise on this ship don’t worry, it is in great condition and.the food and service are good. You will have a great time. We loved the decor and thought it was sophisticated and tasteful. For this cruise we booked a larger inside cabin. This is the first time we had stayed in an inside cabin and were surprised at the level of comfort it offered.the cabin was very quiet and so dark at night a good sleep was assured. To be fair it’s not as nice as a balcony cabin but if you don’t have many sea days and want to be out and about it’s a great choice and offers big savings. We did not use the speciality restaurants as we found the food in the main restaurant very good. We were on first sitting fixed dining in the Oriental restaurant and this suited us perfectly. We were not so keen on the Horizon buffet, where the food seemed the same every day..not a patch on other cruise lines. Food mediocre and the flow of traffic in the serving area is chaotic. On the plus side you can always get a seat. As others have said the entertainment on Britannia is pretty good and we visited the theatre most nights. The biggest negative about Britannia is the lack of deck space on sea days. You really have to get up early to grab a good spot..and even then you are squashed in like sardines in a can. Staff do not move towels etc from ‘saved’ beds and many are left vacant for hours on end. Very unfair. I was also disappointed with the Lido pools, which seem to be a homage to the Benidorm / Butlin’s brigade. This area could be so much nicer. Come on P and O think of your core customers and what they want...more quiet peaceful spaces. By the way trying to get into the retreat on a sea day was impossible. We enjoyed all the ports and booked trips through Viatour, which were a lot cheaper than P and O and were as good, if not better. We do find St Marten is over populated with cruise ships, which makes everywhere over crowded and busy. On the day we were there we calculated there must have been around 20,000 cruise ship passengers in port. Hence we were quickly back on board. Overall, I prefer Holland America and Cunard ships. However, we had a great holiday made better by the local flights and seamless transfer when you arrive in Barbados. It’s off the plane, onto a bus and then straight to the ship. As we were on a late flight home we booked a day cabin for an extra £45. This was worth every penny and meant we arrived at the airport fresh and ready for our flight home. Read Less
1 Helpful Vote
Sail Date: February 2019
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes ... Read More
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes catch on bathroom door as it opened, not a lot can be done on this ship but needs considering for future builds o Food in waiter service restaurants was excellent as were the waiting staff o Selection of food in the main buffet could be more international and not so UK centric (Lancashire Hotpot as an example!!!) - that said the quality of the good available was very good o Very bizarre array of individual drinks packages available, over complicated and over-priced; the wine package however was good. We understand P&O are introducing a more exclusive drinks package in Aril but looking at the pricing structure WAAAAAAY too expensive …… you maybe need to learn from your competitors !! o A pity there was not an ice cream section available as part of the standard inclusive price!! o Entertainment was average o Medical staff (which were unfortunately needed on this cruise) were very attentive and efficient o On-board spending allowance needs to be looked at to offer a more consistent offering as we experienced fellow passengers who had received 4x the allowance we got for the same/lower grade cabin and where they booked a lot closer to departure date than we did, we felt we were penalised for booking early!! o Some other cruise ships offered fresh towels as passengers returned to the ship after a day ashore, a nice touch to get rid of potentially sandy towels straight away! Read Less
6 Helpful Votes
Sail Date: January 2019
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and ... Read More
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and don't see it again until it is delivered to your cabin. Charter flight to Barbados on TUI 787 Dreamliner. Exit the plane, board a bus at the bottom of the aircraft steps and be taken directly to the ship, no terminal to go through with customs etc. Fast check in at the dockside, then onto the ship. From plane to balcony in 50 minutes! As good as Princess and Celebrity are, we would probably have just arrived at US Immigration in 50 mins, then claimed our bags, be taken to a Hotel for the night, then bused to the ship the next day. It's a dream with P&O via Barbados! The ships currency is £ stirling and drinks are at fair prices a G&T around £4.50 and a bottle of wine £17 to £24 for a decent wine. One niggle, on Brittania, P&O's flagship, you have to go to reception to see your account statement, no on cabin TV display or printer in the Aitrium like Princess, a sister company have. We liked the minimalist design of Britannia, but felt the Aitrum should have live music every night, not just on some nights. The Crowsnest is a fabulous bar with great views. People did dress for formal night and even on smart casual evenings, most people made an effort, no shorts or baseball caps wandering around! The entertainment was good, as it usually is on cruise ships, with the ships cast putting on great shows. The Limelight Club is good, Gareth gates and Chesney Hawkes appeared when we were on board Jan '19. There is a cover charge and the atmosphere is that of a cabaret supper club. We also had dinner in the Epicurian restaurant, which was excellent and attracts a cover charge. The Sinduh restaurant was also very popular with those who enjoy spicy food. We also enjoyed sunbathing on the forward quiet deck, with its own pool. High density of sunbeds on all decks due to the Brits liking the sun in January. The staff did enforce the away for 20 mins and you loose your bed policy, great! The itinerary was fine, most Caribbean Islands are much the same, good beaches, sometimes taty ports. Usually there are taxi minibuses available off the ship, which are well organised and safe. They gather groups together and off you go. As a price guide, US$20 will get you a return trip to say Jolly Beach in Antigua, then you pay $10 for a sun bed and $10 for a umbrella. All together we had a very relaxing holiday and will return to Brittania for Christmas 2019. Read Less
2 Helpful Votes
Sail Date: December 2018
Our first cruise with P&O. Embarkation/disembarkation fast and efficient. Loved the ship, nicely done out, staff lovely. We had an adapted cabin, C301, which was really nice. Quite spacious. No problems with the food in the horizon ... Read More
Our first cruise with P&O. Embarkation/disembarkation fast and efficient. Loved the ship, nicely done out, staff lovely. We had an adapted cabin, C301, which was really nice. Quite spacious. No problems with the food in the horizon buffet. Meridian and Peninsular restaurants were ok, nothing special, just ok. Epicurean restaurant was fine, good service. Maybe not worth the £28 each. Plenty of sun loungers, never had a problem getting them but didn't like how close together they are. You cant walk between them so have to sit on the end and shuffle yourself backwards. Didn't like sea days, overcrowded and boring and incredibly windy. Brodies bar was good. A couple of quizzes every night. Drinks expensive. Fosters is £4.15 a pint, similar to UK pub prices but bitter at £4.50 a pint is way overpriced. I would think we spent in the region of £100 a day for the two of us for soft drinks, bitter and lager. (no wine, spirits or cocktails) New years eve, just about everyone was up on the lido deck where the band were playing. It was so crowded it was uncomfortable. Almost impossible to get a drink after 10.30 as you couldn't get near the bar and the waiters seemed to have disappeared. Lifts were a bit of an issue, when one eventually turned up, it was usually full up and going the opposite way to where you wanted to go. In the end, when a lift turned up we just got in, whichever way it was going otherwise you'd wait ages. The best ports of call for us were St Kitts, St Lucia, Grenada and Barbados. We didn't do any trips with P&O because they were far too expensive. We got a taxi to the beach instead where 2 loungers and an umbrella was $20. Couldn't go to Antigua because of weather so ended up in Martinique. We didn't particularly like Curacao, Bonaire and Dominica. Would we cruise again? Yes, probably for a week, 2 weeks was too long for us. A weeks cruise and a weeks stay would suit us better but P&O don't do that so it would have to be with another company. Read Less
2 Helpful Votes
Sail Date: December 2018
Overall we had a lovely cruise on Britannia. We flew from Gatwick during the drone crisis. We got there on time (we were very lucky!) but others were less fortunate! P&O handled the whole crisis amazingly well. Some passengers could ... Read More
Overall we had a lovely cruise on Britannia. We flew from Gatwick during the drone crisis. We got there on time (we were very lucky!) but others were less fortunate! P&O handled the whole crisis amazingly well. Some passengers could not fly home and were given other cabins or transferred to local Hotels, some were late joining the ship, some were diverted to other flights. It must have been chaotic behind the scenes, but it was seemingly all coped with with minimum fuss. Well done P&O! The ship is lovely, our food was first class, entertainment was good, our cabin was fine and staff all very friendly. On the negative side, there are too many passengers, fine if you want to holiday with 3500 others! The Lido deck was our vision of hell, with sun beds packed in (and mostly reserved too) and loud pop music pumping out all day. There are quieter decks for relaxing but not one sun shade and very little other shade so prepare to sizzle! We were second sitting dinner, our choice, but if you choose this forget about getting a seat in any of the show lounges for late shows or dancing! P&O seem to be copying Ryanair as they were constantly after us to spend more on ‘extras’. Drinks packages, ice cream packages, afternoon tea packages, sunset gathering with the Captain packages – the list goes on. And all at £25 a head. The drinks are eye wateringly expensive too. So, keep the headline price low and make money from the ‘extras’. In consequence, the passenger profile is changing. No more comment on this! Cruising is spoiling the Caribbean, with more and more Duty Free shops and Diamonds International outlets. At Phillipsburgh, St. Maarten there were seven other cruise ships docked, a total of some 24000 passengers hitting the port at once. Looked like Wembley Way on cup final day! This was cruise 34 for me. I love cruising but will not rush back to Britannia. Iona will be bigger still. Hell! Read Less
3 Helpful Votes
Sail Date: December 2018
Overall cruising is best value holiday but was slightly spoiled by poor evening entertainment not up to usual standard and when I complained to entertainment manager was rude every thing else was usual excellentdrink prices are excellent ... Read More
Overall cruising is best value holiday but was slightly spoiled by poor evening entertainment not up to usual standard and when I complained to entertainment manager was rude every thing else was usual excellentdrink prices are excellent compared to royal Caribbean travelling from Manchester to Barbados then to ship is is a great experience compared to other holiday experiences and return was good because you do not have to worry about your luggage as it’s taken care of for you cabin was excellent and cabin steward was as usual very hard working and kept the cabin clean and tidy the staff in the oriental restaurant were brilliant always smiling and nothing was to much for them and the food was excellent and was always hot the pool area was always clean and never too busy The resident band pulse are brilliant and would be better used than some of the poor comedians and groups brought onto the ship the blue jays were outstanding the magic show was excellent the others were mediocre Read Less
26 Helpful Votes
Sail Date: December 2018
As a family of 4 adults we would have ideally chosen to cruise over Christmas and the new year, but prices rocket so went for the lead up period, having never holidayed in winter before. Flew from Manchester with TUI, and probably best ... Read More
As a family of 4 adults we would have ideally chosen to cruise over Christmas and the new year, but prices rocket so went for the lead up period, having never holidayed in winter before. Flew from Manchester with TUI, and probably best long haul flight we have done, surprised at complimentary alcohol, and didn't bother to pre booking seats but still sat together with a free seat upgrade at check in anyway. The airport at Barbados is decent, but you will by pass it on arrival as it's straight onto coaches and through to check in at the port side, with bags delivered an hour or so later. We went on Britannia in May, so we're familiar with the layout, but for some reason if you can't see the sea and your direction of travel, you still end up in entirely the wrong place. As has been said before, the main criticism is that the stairs in the middle of the ship take you only as far up as deck 7 where the lifts are busiest (a bit annoying for us with cabins in the middle of the ship on level 8). We were on freedom dinning, meaning table service at the peninsular restaurant for breakfast and lunch, and the peninsular or meridian restaurant for dinner. The meridian is a bit more modern in its decor, but the service and food is the same in both. You tend to get seated in similar locations and if you make the effort with the staff and fill out feedback forms, it goes a long way with them, and there is nothing they won't do to help you. We much prefer the restaurants to the Horizon self service, unless you need to be somewhere quickly, and the food was consistently good without being repetitive (lunch in the restaurants is a lighter menu). We had £1,000 room credits between us, and ate at Sindhu, Epicurian, Glass House (x2) and Beach House, with Glass House our favourite. The others are good, but the Epicurian just tries too hard to be different. The credits made the cruise virtually all inclusive, as we aren't big drinkers, but a bottle of proseco is £20 and a beer around £4. We aren't big on needing to be entertained during the daytime, as most days you are off ship anyway, but on the sea days we did find the activities to be a bit repetitive. The guest speaker was on how to be 'happy' and the films were often old school eg ET and Goldfinger. The headline theatre entertainment we had seen much of the ship crew shows in May, and they can be a bit amateurish, but did enjoy the visiting entertainers especially the psychic comedian. I would guess that the average age on the ship was around 60, with 600 kids scheduled to land as we left. Never any issues with finding sun beds, and our weather for the fortnight was excellent at around 29 degrees, and very few rain showers until the last couple of days We didn't book any tours from the ship, as for 4 of us it was just too pricey, however with some research before hand you can sort it all out yourself for half the price. What I would say though is that everyone's opinion of the islands is heavily influenced by what they do when they get there, eg in Dominica we had a great time, but if we had just stayed in the port town we would have been back on ship after half an hour. BARBADOS Arrived Friday evening so had all day Saturday before 6pm sailing, and as usual awake at 5am after long haul flight. Had booked a taxi on line with David Gittens at Nakendra taxis, and for $40US each he took us on a 4 hours tour of the south of the island, he was recommended by a neighbour and gave us a proper tour guide experience, rather than a taxi driver one. We saw the nicest beaches of the whole trip namely Bottom Bay, Crane Beach and Foul Bay, and early morning these were deserted and picture postcard perfect. Ended up at Bathsheba and across to Bridgetown so top of the island will have to wait until next time, and had planned to walk down Carlisle Bay next to the port in the afternoon and around town, but a heavy downpour forced us to delay that until our final day. CURACAO If Disney had designed a carribean port, then this would probably be it. The old Rif fort at the entrance has been combined with shops and restaurants, and the Renaissance Hotel chain with high end shops. Pass through this to the swinging bridge and into the old town and it's brightly coloured buildings. DIdn't venture away from the town, so can't comment on the island itself, but nice experience and good for photos. ARUBA The island like Curacao seems much more geared for American visitors e.g. Renaissance hotel above a shopping mall with Prada, Gucci shops, unlike the other islands where the towns are geared towards the locals. DIdn't make much of the town itself, and wouldn't bother with the free tram through town that works on a very very very slow loop ! Got a $15US taxi for 4 of us up to Eagle beach which is less commercialised, and has the tree on the beach that any tourism photo of Aruba features. It's a short walk then on the Palm beach which is much more commercial with big hotels RUI and Hilton on the beach front, and good beach bars on the piers (Bugaloe or Momba). Local bus back to the port for $6US for 4. Had planned to take one of the brightly coloured school buses outside the port gates for $20US tour each, but places it visited seemed a bit mundane, with best bit the beach we went to anyway. Must say however that late in the afternoon a couple of red busses pulled up next to the ship returning guests (must have been a ship trip) blaring out YMCA and everyone playing maracas which looked to have been fun. SAINT VINCENT From all I had read, this was to be intimidating because of poverty. It was poor, but didn't find it at all threatening, in fact it was the only place we visited where they employed people in purple tops throughout the town to give information and act as guides. Didn't do a trip and just got a taxi $20US for 4 up to the Botanical gardens at the top of town. It is actually walkable as we walked back, if you just go to the end of town, it is $2US entry each, and you can pay for a guide on top, nothing to write home about, but it's probably the best show in town. Had a drink at the Cobblestone Inn on the Main Street in the centre of town which has a small roof garden. We has wanted to get the ferry from right next to where the ship docks across the Bequia island for the day, but we docked at 8am and just missed the first ferries. If you take the later ferries then it all gets a bit tight on return sailings to not miss the ship. GRENADA As I said, you can only speak from your own experiences, but this was the island that we did find intimidating in a way that just didn't happen anywhere else. Our impression was that most islands were just happy to have you there, but this one has 40% unemployment, and therefore everyone is trying to make money from you in whatever way they can in more of a pressured way. We took a taxi on spec for a tour for 2 hours at $70US for 4, and getting anything out of the driver was hard work, money changed hands between the person we thought was taking us on a tour inside the building, to the one we were handed over to outside. We stopped I requested at an isolated spice shack to be shown the local produce and felt obliged to buy produce. The locals at all the islands talk to each other in an English or French slang that most tourists can't understand which is fine, but here it felt like it was done to ignore you. We visited Annandale Falls, Grand Etang Park (volcano lake) and Fort Frederick, all an additional $2US entry each and optional guides cost. These sights were OK, but to be honest I wouldn't bother again. Walked though the tunnel in town and around the Caranege harbour, and in the afternoon took the water taxi next to the ship $10US return each to Grand Anse beach. NIce beach with cruise visitors at one end, and visiting American college kids at the other end, stopping at Umbrellas bar set back from the beach half way down, and it was like New Year's Eve ! SAINT LUCIA Drove through the town so can't comment on Castries, but had pre booked at trip with Cosol Tours in advance, $75US each. There were 60 people who had done the same, but we were in buses of 12, not in convoy, but we did meet at place for drinks and food. Our driver was Baptiste and was excellent as a guide. We had as much drink as you wanted, and great local food fro breakfast and lunch. We stopped for photos a long the way, and visited a banana plantation, the Pitons, speedboat to Sugar beach between the Pitons for snorkelling, the drive in volcano for a sulphur mud bath, and waterfalls to wash it off. Without doubt this was our best trip and would highly recommend, as Baptiste made the trip educational, fun and entertaining. SAINT MAARTEN Chose not to do any tours, but walked into town with what seemed like the rest of the ship and the other 2 in port. A bit like Aruba it seemed to be a bit more American, but without the big shops. nice long beach in town to walk along the promenade, and sit and have a bucket of local beers. Most of the beach is taken over by sun beds. We're going to vista Maho beach to watch the planes land, but didn't manage in the end. ANTIGUA Probably our favourite island along with St Lucia. Walked to West Bus station, and took the 17 local bus $6US for 4 down to Nelsons Dockyard at English Harbour $8US entry each but includes Shirley Heights entry. Really well preserved area with museum and fabulous yachts. Taxi up to Shirley Heights for the view down onto the harbour $24US return as need to wait for you, or you can walk down to galleon bay and get a water taxi back to the dockyard. Bus back to St Johns and took the 22 bus to Turner Beach and Darkwood beach. Both small but unspoilt, and bus back from roadside. Worth catching some of the local small buses for the experience at some of the islands, as very economical DOMINICA Based on reviews on there being very little in the port, which did seem to be the case, we booked a tour with Levi Barron on Bumpiing Tours in advance $55US each. Just 10 of us on the tour which included drinks but not food, and Levi was excellent. As soon as we drove away from town, it was clear that the island had been decimated by the hurricanes the previous year, as lots of debris around and rebuilding work going on Went to Champagne Reef to start which was just a pebble beach and didn't look promising, but we had gone to snorkel and Levi led us for an hour showing us different fish and corals, rather than just leaving us to swim around. LIke some sort of Disney film, the bubbles do come up in streams from the seabed for you to swim through all around you. We also went on to Titou Gorge which was used in one of the Pirates of the Carribean films, and swam through the gorge to the waterfall and climbed around the waterfall, and from there onto Trafalgar falls and various view points. This was probably our most unsettled weather of the trip, but didn't seem to matter as we were in the middle of a rainforest doing mainly water based activities Read Less
8 Helpful Votes
Sail Date: November 2018
Excellent Caribbean cruise.Great variety of destinations.The food was cooked to a high standard especially in peninsular resteraunt.Could not fault the waiter service anywhere. Cabin Steward outstanding. Although 3,500+ passengers ... Read More
Excellent Caribbean cruise.Great variety of destinations.The food was cooked to a high standard especially in peninsular resteraunt.Could not fault the waiter service anywhere. Cabin Steward outstanding. Although 3,500+ passengers the ship coped well except for lifts at disembarkation times. Entertainment staff average.Pulse band brilliant, Shouldn't put films in the studio because the seats are not layered enough to give a view of the screen when someone is sat in front of you. Lots of sunbeds,very clean and good décor. beautiful Atrium. Crystal lounge could have been used for more events than just ballroom dancing.But all the lounges had different but beautiful décor.Loved Brodies and the live lounge and you could get away from it all in the crows nest.Drinks service waiters were brilliant but obviously they are trained to try and sell as many drinks as possible. Drinks prices reasonable.All in all only minor problems and lots of variety giving something for all tastes but you will never please everyone, Read Less
4 Helpful Votes
Sail Date: November 2018
Enjoyable cruise but the Britannia fell short of expectations, not a patch on the Ventura. Too much of the ship is given to cabins so too many people and not enough space in the public areas. Buffet presentation, variety and ... Read More
Enjoyable cruise but the Britannia fell short of expectations, not a patch on the Ventura. Too much of the ship is given to cabins so too many people and not enough space in the public areas. Buffet presentation, variety and seating very disappointing. The select restaurants were very good though. The trips were good and well organised, we did Snorkelling/catamaran twice, eco trek on Grenada, River tubing on Dominica. We also did the afternoon tea I. The Epicurean restaurant but it was far too rich for us, eight cakes each and unlimited Tea Pigs brand tea. Gin tasting was fun, my wife doesn’t drink gin but was persuaded that she would like it afterwards, we’ll she still doesn’t and I had to drink all of hers too! That’s eight gins and I think six cocktails, plus another Plymouth gin that was going spare, a challenging day followed :) The onboard band Pulse were very good, we didn’t get to see many others though. Selling of onboard services became obtrusive at times although it was easy to get a drink when needed. I would not cruise on the food Britannia again due to the issues first mentioned. Read Less
1 Helpful Vote
Sail Date: October 2018
My 1st cruise and my other halfs 2nd TA re-positioning cruise. The Britannia is a great ship,and we enjoyed our holiday the chance to wind down from work for several days before in the Caribbean was great. I found the ship to be very ... Read More
My 1st cruise and my other halfs 2nd TA re-positioning cruise. The Britannia is a great ship,and we enjoyed our holiday the chance to wind down from work for several days before in the Caribbean was great. I found the ship to be very clean and tidy, however I will say the colour pallate is a little on the neutral side and not to every ones taste. The inside of the ship, and central area is pleasant to spend time in, however we tended once the weather warmed up after Maderia to spend most of our time in the Sunset bar on the aft of the ship which was a pleasant spot. We booked for the 8.30 fixed dining, thinking this would free up more time in ports and we would be able to see the early shows/ entertainment. We were very disappointed that a lot of evenings there was no early 7pm shows only 8:30pm, (whilst we were dining) or 10:45pm. (Quite a while to wait after dinner). P&O to sort this out as it's quite unfair on those with the later dining choice. We did also try and see a late show at the live lounge, and found that there were no seats , as a lot of people had gathered there for the later disco. Our cabin steward looked after us well, our standard balcony cabin, was smart and the shower and storage walk in wardrobe larger than I expected, The balcony is a little narrow compared to some other ships we were moored next too. The food was generally good in the restaurant, but things were not always exactly as described. The food in the buffet got quite repetitive on a fortnight cruise. I think there needs to be a little more variety,very traditional very british fare. I was a little disappointed in the activities on offer, I enjoy my art and there were no art or craft sessions on board. Though lots of pub quizs. Personally I thought the sail away parties were a little bit brash especially the one in Antigua with Azura moored alongside us. We stayed for the 15 day cruise, having decided on the extra day in Barbados, and we felt like P&O basically ignored us with very little information on the last 2 days. People were sat around the ship with their carry on on day 14 it kind of felt like our holiday had already ended:( We did the land and sea tour in St Lucia which was excellent, gave a really good feel for the island, and we enjoyed the swim off the catamaran. In Antigua, we did a half day beach activity to Dickenson Bay, which was enjoyable despite the occasional rain Barbados on our 2nd day we did the farewell to Barbados tour which was nice to see with a few short stops and a bit of lunch. Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.1
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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