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2 Helpful Votes
Sail Date: December 2018
Once in a lifetime Expedition itinerary. Aldabra ... Zodiacs to fabulous beaches ... Drift Snorkeling from the ocean into the Aldabra Lagoon ... Expedition crew is the only thing that kept this from becoming a very bad cruise. ... Read More
Once in a lifetime Expedition itinerary. Aldabra ... Zodiacs to fabulous beaches ... Drift Snorkeling from the ocean into the Aldabra Lagoon ... Expedition crew is the only thing that kept this from becoming a very bad cruise. Stateroom was a bit small but thoughtfully designed and we found ample space for our 4 very big bags with drone equipment and lots of camera gear. Personal Butler from Bangladesh is a joke. He can never be reached and has at least 10 to 15 suites to attend to. He is really just part of Room Service ... or a Stateroom Attendant that is marketed as a butler. We never could reach him directly ... Only way was to go through the front desk. Could not get a haircut or shave on board at the spa. Ship did not have bottled water on board. You were forced to drink the on board water, which had a mineral or odd taste as it is produced using Reverse Osmosis. I complained so they made an exception to me and got bottled water at the next port of call. Dining room attendants would cover up the "Evian" Label for me to make sure that other guests were less likely to notice that I was served bottled water. Executive Chef and staff in the main dining room are TOP CLASS. Silversea Shined here. Food prep was fantastic. People on Deck 7, which was one of the only places to sun bathe (as near the pool on Deck 5 only 5 chairs and people eating around you) .... NO SERVICE ON DECK 7 ... No one to take your drink order ... Have to go yourself to set up a sun lounge chair ... or go down to Deck 5 to get someone to help ... No towels available without going down. Some of the Fillipina Staff on Deck 5 were rude and very resistant to help ... Some were attentive and conscientious. Me: "Would like a cocktail.. what do you like to make?" Them: "Anything you like" ... Me: "What do you suggest?" Bartender: "Tell me what you want I will make it." .. on and on .. and on .. it goes ... Some of the Dumbest bartenders EVER. Certainly this is about 2 stars for service ... Never (except on a formal night) did I see anyone wearing white gloves and coming to offer something to guests on Deck 7. Misleading marketing. Risk of becoming unhygenic ship, in my mind. No plastic liners in trash bags in the staterooms. Toilets need to be flushed multiple times because of the poor quality of the toilet. Showers are good and crew was responsive to requests so this mitigated the risks. Many lectures on plastic use ... ridiculous ... we come to vacation to get away from radical plastic nazis and here they are on a SilverSea cruise with their propaganda and stupidity. I enjoyed nature hikes, but don't enjoy the hysteria about a bird or a leemar or a turtle. Much prefer to listen to the sounds of nature rather than the chatter of a tour guide or a bunch of guests talking about "snowfall" in Boston. The lectures are a good place to listen to the professional naturalists who truly were TOP CLASS. If you see Scotti or Roddy in your SilverSea Travels, you will know how extraordinary some of their staff are. Ships Doc is #1. Brazil food attendent is #1! We had fantastic Main Dining Room table waiter and attendent from Phillipines. This ship is great for expeditions but, in my opinion, the service truly is far from achieving a standard consistent with the Brand SilverSea. Read Less
2 Helpful Votes
Sail Date: July 2018
As an expedition, this was 10/10 - the organization, the shore excursions, the timing and above all, the amazing naturalists onboard could not have been better. We LOVED the Kimberly and rate it in our top 3-5 lifetime wildlife/wilderness ... Read More
As an expedition, this was 10/10 - the organization, the shore excursions, the timing and above all, the amazing naturalists onboard could not have been better. We LOVED the Kimberly and rate it in our top 3-5 lifetime wildlife/wilderness experiences (up there with the Galapagos and African safaris). But, as experienced Crystal/Regent cruisers, the expectations we had for the ship and service on Silverseas were not met - the ship is the perfect size for this itinerary but dated and a bit run down. I understand it's being replaced, but with a ship 2.5x the size - I am not optimistic how that will work in the remote Kimberly, so it may actually be better to go now on a slightly sub-standard ship than wait for the swanky new and TOO BIG one. What was not really "OK" though was the poor wine and food service - so easy to fix - I can only assume the kind, willing staff was either not properly trained or not given enough feedback because it was really not correct. Hotel service was fine. All in all, I'd go again and recommend this cruise, but you need to manage expectations (and really, they should fix what they presumably could fix so very easily....). Read Less
1 Helpful Vote
Sail Date: June 2018
Loved the experience of visiting remote areas seldom visited by cruise ships. The locals provided us with unforgettable experiences! Highlight was swimming with whale sharks! Staff was excellent and couldn't be faulted. Any minor ... Read More
Loved the experience of visiting remote areas seldom visited by cruise ships. The locals provided us with unforgettable experiences! Highlight was swimming with whale sharks! Staff was excellent and couldn't be faulted. Any minor issues were dealt with very professionally. Passengers came from all over the world and most of them understood what an expedition cruise is all about. Expedition crew was knowledgeable and enthusiastic. Age group was between 14 and 84 in total we had 96 passengers and 90 crew. This was our 3rd Silver Seas expedition cruise and we have loved them all! The Discoverer might be showing its age but that didn't worry us too much. Chef Pia does a great job producing tasty meals under trying circumstances and with no chance to replenish supplies. We have already booked an expedition cruise for next year as we just love to visit remote natural areas. The excellent guest speakers add to the experience! Read Less
1 Helpful Vote
Sail Date: June 2018
I chose this trip for the itinerary, but I overpaid for a worn out ship. The ship rolled a lot in the rough waters. There were no stabilizers. We paid for one of the best cabins but it looked like a Hilton from the nineteen nineties. ... Read More
I chose this trip for the itinerary, but I overpaid for a worn out ship. The ship rolled a lot in the rough waters. There were no stabilizers. We paid for one of the best cabins but it looked like a Hilton from the nineteen nineties. The common areas were also dated and worn with seat cushions with little effective padding left. The ships systems were unreliable: the toilets stopped working on each of the first two nights; the air conditioning was erratic and we were not able to effectively control it with our thermostat; the TV system was also unreliable and would just stop and we had to restart it or get someone to reboot it. Several of the Zodiacs were old and would "caterpillar" at cruising speed. Both Papua and Indonesian New Guinea were spectacular and I would highly recommend the destination if you can find a different ship. Read Less
6 Helpful Votes
Sail Date: March 2018
This being our fifth silver sea cruise, we can say without a doubt that.Silver sea cruises are not the high-quality they used to beIn terms of the quality of the ship, the staff and the food. We will not be taking any more Silversea ... Read More
This being our fifth silver sea cruise, we can say without a doubt that.Silver sea cruises are not the high-quality they used to beIn terms of the quality of the ship, the staff and the food. We will not be taking any more Silversea cruises and will instead move to Seaborn and Crystal yachts. We were so excited to see the cherry blossom‘s bloom in Japan and nature complied and then some. The ports at which we stopped were interesting but the crew new little or nothing about them and the local guides used were very difficult to understand. The food was about what you would get on a lower end Princess or Royal Caribbean type ship. It is no longer fine dining. The wine selection was very poor, even the premium for purchase wines. The quality of the meats were terrible as was the fish. Almost everything on board was frozen. It is a far cry from the Crystal ship and the Seaborn cruises which are top notch. Many of the other guests we met on board felt exactly the same way and none of us booked another cruise with Silversea like we would normally have done in the past.Given the prices for a Silversea cruises are about the same as Crystal and Seaborn, we see no reason to sale any longer with silver see because they seem to have lower their standards and perhaps far looking for a different clientele rather than the luxury customer.Frankly, we all felt taken advantage of because this particular cruise is only available once a year and we paid dearly for it without getting quality service, accommodations or food. The toilets on the ship didn’t flush most of the time and there was little or no outdoor space. The cleanliness of the rooms was also poor. The rooms were very very tiny as were the showers. This is not a ship or cruise line I recommend any longer. Read Less
2 Helpful Votes
Sail Date: February 2018
We were expecting an amazing expedition cruise to many new locations for us and Silversea in Thailand, Cambodia and Vietnam. Unfortunately the local governments would not allow us to use the Zodiaks in many places which either cancelled ... Read More
We were expecting an amazing expedition cruise to many new locations for us and Silversea in Thailand, Cambodia and Vietnam. Unfortunately the local governments would not allow us to use the Zodiaks in many places which either cancelled sites or required us to use local tenders. Silversea had to make many changes throughout the voyage and the first half we ended up on way to many busses for too long and not seeing any nature or great sites. SS recognized that this was not what people expected and refunded 50% of our cruise fare plus $2K per person cruise credit. I felt they really understood are issues and fairly compensated us without having to ask. The second half of the cruise in Cambodia and Vietnam was really fun and overall we had a great time mostly thanks to the wonderful people we met on the cruise. This was our 3rd expedition cruise on Silversea and 5th overall Silversea cruise. Im not sure I would want to go on an expedition cruise in Asia again with all of the beauracracy, especially not the first one to new destinations. We absolutely loved our expedition cruise on SS to Antarctica and Galapagos. The ship itself was our least favorite of the expedition ships. The explorer was much better layed out with more storage in the rooms, a real bar which is missing and the dining room in the explorer with panoramic windows is to die for. I found the food hit or miss on this cruise while every other SS voyage has been outstanding. The service was awesome as usual. I know others on the ship were really disappointed by the issues but we did end up enjoying the cruise even if it was significantly different than expected. We will definitely do another expedition cruise on Silversea but probably not sail on the discoverer again. Read Less
7 Helpful Votes
Sail Date: February 2018
We chose this expedition cruise because of the unique itinerary and promise of an active experience. We have gone on 15 cruises on various lines. Silversea let us down repeatedly. ITINERARY: Upon arrival, our staterooms had a letter ... Read More
We chose this expedition cruise because of the unique itinerary and promise of an active experience. We have gone on 15 cruises on various lines. Silversea let us down repeatedly. ITINERARY: Upon arrival, our staterooms had a letter saying the entire itinerary was changed saying they didn't know anything until the morning we boarded but later found out this was not the case as crew told us they knew weeks before. Instead, on our 14 day expedition, we had 2 days of zodiac as tenders but not to explore, 0 days canoe, 0 days kayak, 0 days biking and limited hiking. We had frequent, long bus tours instead to dirty, impoverished areas and 1 day to a market that already was closed. Beaches we visited were covered in trash, including floating in the water. ROOMS: Poor air conditioning in many rooms so they moved us to lower decks. Very small with little room for belongings. TV only had movies and no direct TV for live news. Room staff were excellent and could not do enough for us. They were the highlight. BATHROOMS: Only 1 person can be in at a time and even with 1 person on the toilet or grabbing a towel, they would keep hitting the door. No room for toiletries. SHIP: Very tired, old and in desparate need of a dry dock renovation. There were no quiet spaces and the decks had no areas with shade for laying out, only direct sun. FOOD: "Maine lobster" night featured a single, small, entire lobster no bigger than 1 finger. Portions nightly were small and quality below average. EXPEDITION TEAM: Cruise director Louis was very unengaged, unapproachable and unavailable. He kept himself scarce. Since the director sets the tone, all the staff was disengaged with the exception of Susan, who you could tell really loved her job. The rest of the team was unenthusiastic to the extent that some were sleeping while on tours with us. Read Less
3 Helpful Votes
Sail Date: February 2018
Chose this cruise for the expeditions it promised but it did not fulfill it's promise. We did not get Zodiac trip to Bond island, did not get canoe trips, shore excursions and snorkeling was awful, etc. Local boat to floating island ... Read More
Chose this cruise for the expeditions it promised but it did not fulfill it's promise. We did not get Zodiac trip to Bond island, did not get canoe trips, shore excursions and snorkeling was awful, etc. Local boat to floating island had very poor visibility, we never got to do canoeing around Bond island and did not get to the caves. We never got to the park and the snorkeling water visibility was less than 2 feet. Only acceptable part of this cruise was seeing the orangutans. Trip to Tjong A Fie Mansion was disastrous as I got separated from the main group and nobody knew where our bus was. We never got to Mekong Delta and ended up arriving at Ho Chi Minh City one day earlier. We went to a beach that had nowhere to sit and definitely had no swimming or snorkeling. Over al it was a terrrible trip. Read Less
Sail Date: February 2018
There are really no words to sum up how amazing this was. We have done a few cruises since and every time we say “well it’s not Silverseas”. The proof is in the details, we felt like royalty on every shore excursion. The service is ... Read More
There are really no words to sum up how amazing this was. We have done a few cruises since and every time we say “well it’s not Silverseas”. The proof is in the details, we felt like royalty on every shore excursion. The service is beyond 5* our Butler was so gracious,If you are fortunate enough to book a SS expedition cruise you are in for an incredible experience.there is no going back! We went because I really wanted to experience the andaman and Nicobar islands, we made several landings all exsquiste, our land trip in Myanmar was unique, had more locals taking photos of us than them, I felt like Christopher Columbus.. overall the best cruise we have ever done The food was fantastic,the wine even better, it’s pushing me for a negative and the only thing I can come up with is that I really wanted a silverseas baseball hat! They don’t sell them so we were advised to try and talk a crew member out of one... no luck,! Read Less
2 Helpful Votes
Sail Date: January 2018
We chose it for the Maldives and Kerala, India on the itinerary. We didn’t see enough of the Maldives and we were dropped off at an island with lots of plastic and trash after having the permission for another island revoked. We ... Read More
We chose it for the Maldives and Kerala, India on the itinerary. We didn’t see enough of the Maldives and we were dropped off at an island with lots of plastic and trash after having the permission for another island revoked. We understand those things can happen but a good option would be nice for plan B. We were frequently late to destinations and rushed around to get back and sail to the next place. Many passengers felt like a three hour boat tour on the canals was too long with a long drive each way to get there. The general consensus was that lunch at the Gallery Cafe in Cochin was pretty bad. One of the islands took a 55 minute zodiac ride each way and the water was murky so not great for snorkeling. There wasn’t hardly any free time to wander so people felt way too restricted and regimented. There could have been some interesting talks on the history of Kerala and Galle considering there were two historians on board. The expedition Crew seem to be very knowledgable but didn’t have as many opportunities to speak when there was plenty of time at sea. The spa services were very good! The crew on board was excellent and did a fantastic job. Dinner was very good, lunch could be better. We have been on the ship several times but decided to cancel the trip booked in August after a lackluster experience. Read Less
Silver Discoverer Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment N/A 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 5.0 N/A

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