5 Helpful Votes
Sail Date: October 2018
We chose the cruise for the same reasons as Judhess. Because of the low water, our trip was a big disappointment. After the first night spent on the Viking Idun in Budapest, we made our first transition to another Viking Ship (this time ... Read More
We chose the cruise for the same reasons as Judhess. Because of the low water, our trip was a big disappointment. After the first night spent on the Viking Idun in Budapest, we made our first transition to another Viking Ship (this time the Magni). And, still, after a few days we made a change to another ship and then the last night to a hotel in Amsterdam. We spent many hours being transported by busses to go on excursions we had signed up for and some that the staff selected for us. A big disappointment was arriving in Cologne for a tour of the Cathedral only to find that our arrival was timed during a time when the cathedral was closed to tours. We had a tour that was dismal, ate lunch at a restaurant and then on the 20 minutes after lunch on our way to the bus, we slipped into the Cathedral for about 8 minutes. Terrible planning. We also missed the windmills. Originally we were offered at voucher for our next trip of 25% of what we paid for our GrandEuropean trip. Upon arriving home, that voucher was canceled and we did receive a voucher for our next Viking Cruise with the value of half the expense of our cruise. Likely they read the surveys, which if like ours were quite negative. It is too bad that Viking was not honest up front, had refunded our money and we could have chosen a cruise of our choice with out all of the monkey business. We know of other cruise lines that have done that when they could not provide the services they originally offered. Tour guides for excursions were mostly outstanding except for... Cologne and Nuremberg. Food was marginal to very good. Service was good.Kaitlyn, our activity director was wonderful, but ended up having to spend a lot of time trying to figure out what we were going to do next. Friends of ours took a similar cruise on AMA waterways in June and raved about the food, the service the tours and VIKING, TAKE NOTICE... the outstanding evening entertainment... they had folk lore dancers, music that was not mostly opera. They did not play three nights worth of trivia games. On the night they were in Budapest, the ship even cruised the docking area so they could see the illuminations of lights. The German night was the most fun in the dining room. Of course, we will use our 50% voucher from our past trip, and all I can say is, Viking should have refunded the 50% of our money AND, we only hope, the next trip is as good as we have heard Viking cruises can be! Getting on each ship was handled well, but the first night we learned we were moving to the magni the next day! Read Less
1 Helpful Vote
Sail Date: August 2018
Beware the excellent marketing pitch given by Viking Cruise line. To see their commercials you imagine days of luxurious vistas and exclusive sightseeing. What we got on our 14-day cruise on the Danube and Rhine were hotels, ship changes ... Read More
Beware the excellent marketing pitch given by Viking Cruise line. To see their commercials you imagine days of luxurious vistas and exclusive sightseeing. What we got on our 14-day cruise on the Danube and Rhine were hotels, ship changes and a dozen bus rides. When we were on board, we were often tied to boats three abreast or moored in industrial shipyards. The view from our patio was the patio of the ship tied up to us. Viking spokesmen blamed this on the drought and shallow river beds which they did not disclose to us until five days before our vacation. In reality this had been going on for several months. For our inconvenience, we were offered a 25% credit on a future cruise which will never happen in my lifetime. This is billed as a high-end vacation but was actually shuttling with mobs of people to crowded tourist areas in Hungary, Austria, Germany and the Netherlands. Buyer beware! Read Less
2 Helpful Votes
Sail Date: June 2018
Recommended by travel agent. The ship allowed an obviously sick man to board and infect numerous passengers and the crew. He should because of that person, I was infected with the flu and missed 80% of the cruise and tours, being ... Read More
Recommended by travel agent. The ship allowed an obviously sick man to board and infect numerous passengers and the crew. He should because of that person, I was infected with the flu and missed 80% of the cruise and tours, being confined to may stateroom because of illness caused by the sick individual. It was very unfair. One of the tours had to be cancelled because of a river closure. Viking refunded $40 of the $49 and kept $9. The air reservations were made by incompetent people who don't how to allow for time to get off on plane, go through security and customs and make the connecting flight. We missed the connecting flight and had to wait for a much later flight. We arrived in Budapest after midnight. Viking did not meet us at the airport. They said it was too late (their fault) and could not inconvenience an employee. Only passengers should be inconvenienced. That was the attitude throughout the trip. We had to take a taxi from the airport to the ship and Viking refused to refund the tip we had to pay the taxi driver. This was the worst cruise ship experience I have ever had. I will never travel with Viking and again. What was good? The food and consideration of the chef for my inability to eat anything solid for days. The chef made me fresh ginger tea, than broth until I could eat solid food. I have high praise for the chef. Read Less
2 Helpful Votes
Sail Date: September 2015
The Viking River Cruise longship from Amsterdam to Budapest doesn't go to Budapest it goes to Nuremberg, then to where you get to pack your bags again then get on a bus for three + hours to Passau where you get another barge. And ... Read More
The Viking River Cruise longship from Amsterdam to Budapest doesn't go to Budapest it goes to Nuremberg, then to where you get to pack your bags again then get on a bus for three + hours to Passau where you get another barge. And unpack your bags. That's right your Viking Longship is a barge. A self powered barge, but a barge just the same. Which is not all bad. Stable and roomy come to mind. All of the crew are great! But the people in charge of running the cruise are not. They lie by omission. Asking about barge changes will get you no where. They haven't run a single barge from Amsterdam to Budapest in over three months and they don't want you to know this. The office did not respond to a single inquiry. Other than a 'don't reply' acknowledgement of email receipt. They ( corporate headquarters) put all the burden on the crew aboard the barge. The barge also SKIPPED THE REGENSBURG STOP! unless you want to take another long bus ride. Then the second barge DOES NOT GO TO BUDAPEST IT GOES TO KORMARON 60 + miles TO BUDAPEST FOR THE FIRST OF THREE BUS TRIPS TO BUDAPEST. Over an hour and 15 minutes each way. To summarize, no single Viking boat is going from Amsterdam to Budapest, and hasn't for three months. Even the second boat goes only to KORMARON. The Viking company ( based in Switzerland) is keeping this really quiet. They sent me an email two days before departure saying this might happen. Never mentioning Kormaron. However most of the passengers onboard were completely shocked at this trip changing news. And I, like many passengers was already in Amsterdam. Making it too late to back out. Total failure for Viking. Also VERY IMPORTANT IF YOU ARE UNDER 65 DON'T TAKE THIS TRIP. All senior citizens are not infirm or stodgy but a sizable fraction are. I am 59 and quite probably the youngest guest. Also many days your boat will be sandwiched between other boats making the additional expense of veranda worthless. Read Less
2 Helpful Votes
Sail Date: April 2015
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered ... Read More
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered NO HELP. I had to complain and complain to get them to take me to a pharmacy in town on the last day or so before we finished the cruise. River cruises, according to what we were told by Viking, have no medical facilities on board, not even aspirin or cold medications. Because they are so close to towns they say they don't need to. I disagree. He came home to a case of double pneumonia and had to be on antibiotics for two rounds. Not only that but each time we docked we were either up against another ship or up against a rusty pier and could not use our veranda for which we paid extra. Worst cruise I have ever been on. The excursion were fine except for walking in pouring rain. the people we met were fun. But as far as the staff - no thank you. I have a credit waiting for me to be used on a future Viking cruise and will not use it. Read Less
6 Helpful Votes
Sail Date: October 2018
Always wanted to do a river cruise in Europe and this one provided the most highlights and included shore excursions. Going that far, we wanted to spend more time so we chose a 2 week cruise. The reason for the poor review is the way ... Read More
Always wanted to do a river cruise in Europe and this one provided the most highlights and included shore excursions. Going that far, we wanted to spend more time so we chose a 2 week cruise. The reason for the poor review is the way Viking handled the low water situation. We had inquired about this problem before we left for our cruise and was told that there was no issue. They lied! We heard from the crew that the situation had been ongoing for 3 months! The main reason we take cruises is to avoid having to repack as we move from location to location. On this "cruise" we had to pack and unpack 3 times during the cruise and spent 19 hours on busses being shuttled form one ship n to another. We missed one location altogether and stayed on 3 different ships and a hotel! Had we known this, we would have waited to take the cruise at another time! This was an expensive trip and we feel it did not deliver the experience we expected. Most other people on board felt the same way. We all received an email less than a week before the cruise informing us of one possible issue in one section of the river. It turned out to be 4 sections! This was obviously too late to cancel. Viking has offered us 25% of our cruise fare off of another Viking cruise as compensation. I don't feel I can trust Viking to be honest and doubt that I will ever use this cruise line again! Very disappointed. That said, the included shore excursions were wonderful with local guides who spoke English very well as did the crew. Meals on board were fantastic with a good selection. My only complaint about the entertainment and activities on board were that they occurred at 9 pm when I was ready for bed! Embarkation and disembarkation was a delight after the cattle calls of ocean cruises. Read Less
10 Helpful Votes
Sail Date: May 2018
After over 30 'ocean' cruises we were excited to experience our first river cruise. We chose Viking based partly upon their itinerary and partly upon their 'dominance' in the river cruise market. As I sit here after ... Read More
After over 30 'ocean' cruises we were excited to experience our first river cruise. We chose Viking based partly upon their itinerary and partly upon their 'dominance' in the river cruise market. As I sit here after over two weeks aboard, I am sad to report that though there were good times, accentuated by many very devoted crew members, the 'Viking experience' left me sadly disappointed. This disappointment is primarily due to Viking's dominance in the river cruise market (lots of riverboats) and their policy of 'rafting up' while at port to save on docking fees. Let me explain... Viking has over 60 riverboats cruising the rivers of the world primarily in the European market. At any one port you can expect 3 or more Viking riverboats to be docked on any given day. To save on docking fees Viking 'rafts up' (ties their boats side to side) up to three vessels deep. This results in about one foot of space between balconies, thus NO view and NO privacy for 50% or 100% (if you are the middle of three boats) of the cabins. If you are in port for a couple of days this can be very unpleasant. Utilization of the balcony and the view you paid a premium for are gone. This Viking 'experience' isn't much mentioned in the brochure or the photos of the lovely European cities (which you cannot see from your blocked cabin). The resulting 'Viking experience' is more like paying a premium for the lowest price inside cabin. Lights on 24/7 to see or just move about in your cabin. While rafting is not unique to Viking, due to the number of Viking vessels on the rivers and canals of the world (68 and growing, as I understand), you are way more liable to wind up in this unpleasant scenario with them than any other riverboat cruise line. It is for this reason that I would recommend that before booking your next riverboat cruise you should seriously consider any other cruise line than Viking. Read Less
1 Helpful Vote
Sail Date: June 2017
The start and the end of the vacation is the horror story, the middle of the vacation was very good. I'll start with the bad part. After departing our first airport a little late due to plane issues, we missed our international ... Read More
The start and the end of the vacation is the horror story, the middle of the vacation was very good. I'll start with the bad part. After departing our first airport a little late due to plane issues, we missed our international connecting flight. After multiple rebookings due to weather and spending 2 nights at Atlanta and one night at JFK we finally arrived late in the day on day 3 of our cruise with no luggage. Luggage didn't arrive until day 7 of the cruise. Due to the late arrival we missed all of Budapest and all the activities of Vienna. Now here's where the horror story really got ugly. When we returned Delta apologized for the flight delays and said they would refund our ticket price but since Viking bought the ticket they would get the refund and we should contact the purchasing agent. When Viking was contacted they refused any refund and said that the cruise included free air so we were not entitled to any compensation. Therefore I will not cruise with Viking again ever. Once we were on the cruise, the scenery and stops were beautiful. River cruising is so different from ocean cruising due to the constant scenery while underway. We encountered low water at the continental divide so we were bussed passed the low water area and transferred to another ship that was cruising from Amsterdam. The ships were identical and the transfer was not a big hassle. I did want to see the river around Regensburg and the continental divide but river conditions dictate that decision. Due to the low clearance of the overhead obstructions at the locks, the upper deck was closed for a few days starting around Nuremberg. I believe this would happen even if the river levels had been different. The castles, cathedrals and palaces are all very interesting in their own ways. The cathedrals are amazingly beautiful. The Danube-Main-Rhine rivers are a great venue for a cruise. I just regret the way I was treated after the difficulty of getting to Budapest. One other thought, don't think that because you have trip insurance your losses will be covered. This is where the fine print comes into play and the insurance company is the policy interpreter. Read Less
5 Helpful Votes
Sail Date: March 2017
We just completed a Viking River cruise called Tulips and Windmills on the Viking Magni. This will be the last Viking cruise we will take! We have been on two previous Viking and three previous Uniworld river cruises. This is the worst ... Read More
We just completed a Viking River cruise called Tulips and Windmills on the Viking Magni. This will be the last Viking cruise we will take! We have been on two previous Viking and three previous Uniworld river cruises. This is the worst cruise we have ever been on. We had planned to be able to drop off our bags at the boat and be in town to do some sightseeing and we had tickets to the Anne Frank house at 1:30 PM. We arrived at the airport early at 8:00 AM and found the Viking transfer people as expected just outside baggage pick up. However, we and others sat around for an hour waiting for other passengers to arrive. There was more than one bus but we waited and waited and finally got on the bus that took us to the boat arriving around 10:30 AM. We were able to make our prepaid ticketed tour at the Anne Frank House, but had to go there directly, losing any opportunity for our planned sightseeing along the way. Don’t know how they sorted out who they put on which bus, but this day it was not efficient for any of the travelers. Our Room: #323, Veranda A Stateroom, was reasonably well thought out, although the shower is quite small. Our first surprise was that our towels were like sandpaper, and I’m not exaggerating. We complained to the hotel management desk and were told by the clerk, that it’s probably just the water in Amsterdam causing the problem. We then spoke to housekeeping and were told they would try washing our towels separately and adding extra softener to see if it would help. That was marginally successful, but it was not the quality of our previous two Viking boats. Food service. The servers were good and worked very hard. However, the ship was severely understaffed in the dining area. We have never seen so few servers dealing with so many tables. On average, it took over two hours for a meal. Most meals started at seven and a considerable number of passengers were not able to finish the meal before the upstairs entertainment began. On our first evening meal, there was an accident in the kitchen over some pea soup that created an extended delay and obviously no soup for that night. There was a similar kitchen failure later with some equipment. We were also surprised at how small the portions had become compared to our previous trips. Breakfast was bacon, eggs, pastries and made to order omelets. On the breakfast line, the bacon was severely under cooked and was stuck together such that it was almost impossible to separate out one or two pieces. The scrambled eggs were like soup. Complaints got a correction for one day and then returned to the same situation which remained for the rest of the trip. Omelet line was the only safe alternative for warm breakfast. On one night, probably the best food of the whole trip was completely overshadowed by the incompetent way it was set up to be served. It was a free-for-all buffet line starting at the desserts and then going to the carved main dishes. Everyone entered the room as usual and went to their table where wine and drinks were served. On this evening, at about the time everyone was almost seated, the chef announced the buffet was open. It looked like the California Gold Rush. Many folks just gave up and went upstairs. What a disaster! For reasons, completely unprecedented in our experience, the Captain’s farewell dinner was moved up to the second night before disembarking. A glorious meal of surf and turf was on the menu. The steaks were just okay, but the lobsters were grossly unprepared. Most returned them to the kitchen. We found out that the lobsters were not boiled, rather they chose to cook in the oven…. Ugh. The Tours: All the tours were exceptional and the one extra charge tour was outstanding. We loved the included tours. Guides were informative and local. Climbing up in a windmill and walking through the unbelievable gardens of Keukenhof is a sight we will long remember. The extra trip to Market Garden in Arnhem is well worth the additional cost. Unlike our previous 5 riverboat trips, water to take along was only available from our boat a few times. Since we were tied to other boats we nicked a water from them. We were rarely met upon return. No refreshments were offered. Substantial change from our past experiences. Like many other passengers we filled out the comment form required by Viking. Our responses were as per this review. Viking contacted us after returning home. That person had read the review and said she was sorry. She asked if we wanted to talk to customer service. We declined. We were called at a later date, after tweeting our experiences. She had the usual response of let us give you a credit for a future trip. It was not substantial and we declined as we no longer can trust Viking for riverboat cruising. It appears that Torstein Hagan has abandoned customer service on the river to concentrate on his new ocean ships. So, Sad. Read Less
Sail Date: May 2015
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to ... Read More
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to wake up 3 days in a row only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - once the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! Some people had packages from their travel agent that included all drinks (even premium ones) and tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! The top deck was not open except once in the beginning and the last day - even when we were in port - they did not bother to put up the railings or seats! Meals were overcooked on 4 evenings - the chef was concerned but that did not help eating it! Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
3 Helpful Votes
Sail Date: May 2015
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What ... Read More
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to look out - only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - one time the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! And then another ride to the ship. Some people had packages from their travel agent that included all drinks (even premium ones) and all tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! Viking must pay travel agents something - why not give it to those who book directly? The top deck was not open except once in the beginning and the last day - even when we were in port on a sunny afternoon - they did not bother to put up the railings or seats! Meals were overcooked on several occasions - chef was concerned but that did not make eating them any easier. Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
5 Helpful Votes
Sail Date: April 2015
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time ... Read More
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time cruises. Now for my review of our trip to the Tulips and Windmills, Amsterdam to Belgium and back to Amsterdam. We also stayed two extra days in Amsterdam prior to the trip although one was wasted with travel. All travel arrangements done thru Viking, including insurance and transfers. Left Tampa 6:30 pm, flew to Kennedy, then to Paris, then to Amsterdam, arrived around 3:40 pm local time. Transfer Driver not there. He had picked someone else up who was wearing a Viking sticker but never asked their name. Took them to our hotel, the Movenpick, which was very nice but too far from downtown. They weren't even staying there. That's when they found out they left us at the airport. We had to get a tour guide from another company to make phone calls for us. Not a good start! Finally got to the hotel about 4 pm local time. Was told that the Flower Parade which is held once a year was nothing to bother seeing so settled for a walking tour of Amsterdam, which we could have done on the last day of the cruise. They should have offered it as a special excursion. And they knew that we would be docking back in Amsterdam on Saturday when the Jewish Museum would be closed. why didn't they switch a tour around or at least remind us of that happening so we could have gone during our first days there. WE thought we were getting an upscale cruise, but it was horrible.Viking River Cruise - Worst cruise we have ever been on. Between lousy weather, wind, rain, cold, even saw hail, for half the week, then we couldn't use our veranda which we paid extra for because the ship kept docking up against either another ship or the rusty metal docks which became our view, and then illness. We were in Cabin 211 and apparently all the odd number cabins had this same problem. There was no indication in any of the cruise literature that our view would be obstructed. Viking doesn't even tell the travel agents this info. And I have pictures to prove what I am saying. We had to walk thru another ship at times to get to the shore and people had to walk thru our ship at times to get to the shore. That wouldn't be bad if it didn't block our view. The second half of the cruise also had horrible weather. I have pictures to prove our view and horrible weather. The water canal cruise was in the pouring rain; the very wet guide in Hoorn kept forgetting what he was supposed to say. The poor people whose homes we visited had to deal with cold wet people with wet shoes. But they were very gracious about it. There was one tour, thinking Antwerp that we even had hail. There was no way to get off the ship and walk to various places as we were docked in mostly industrial ports, and had to be shuttled back and forth to town. The last day in Amsterdam there was a lapse in busses, from 3:30 to the next one at 5 pm. We went looking for a pharmacy, we didn't want to stay in town with the crazy mobs from th rock concert and beauty convention and cruise ships, we wanted to get back to the ship so we could rest up. In Kinderdjk, even the guide, who lives there, said the weather was horrible and couldn't wait to get back indoors. Again, another cold wet windy raining day. Yes, both of us came home sick. He came down on the second Wednesday or so with a sore throat, cold, runny nose, cough, etc. I caught it towards the weekend. Came home 10 pm Sunday night, He went to Urgent Care as he was so miserable didn't want to wait until 3:30 for reg doc. He has a strep infection, sinus infection, fever was 101.7 at the docs and higher later and can't hear. I have something wrong with my ear, inflamed or something, couldn't catch what the doc said but both of us are on antibiotics and other meds for this darn thing. I am trying to prevent my symptoms from becoming worse since he was told he could be contagious. He had to go back to the primary doc, have exrays for his lungs today, and changed to a stronger antibiotic. And when on the River Cruise we were told they are not allowed to sell any medications including simple aspirin. We had brought some things but fortunately one of the other guests had some Nyquill they shared, and we found a local doc who gave us the equivalent of Tylenol but stronger, and I gave him my nasal spray to use until we could find a pharmacy. We were able to get some other simple meds for him by walking around and finding a pharmacy but were told that things like Nyquill, Dayquill, Contac are too strong so they don't sell them. He missed a couple of excursions and meals, but he did get to see the Keukonhoff Gardens and I think I would have put him in a wheel chair to see that as it was the highlight of the trip since we missed the Flower Parade the Saturday before we left Amsterdam. Fortunately another of the guests that we were spending time with is a Doctor and he helped us figure out what to do. But after 17+ hours and 3 connections to get home we are still functioning but not well. We had the dog sitter keep the dogs an extra day and will pick them up today. Had to cancel two social events because of this dam thing. The Concierge said he tried to get Viking to change our flight arrangements but to no avail, so we had to do the triple change on the way home. Thus my ear drum popped, had a nose bleed on the plane and he lost his hearing. Our expensive Travel Insurance program ($1500) was worthless. We were told that either he would have to be admitted to the hospital and if they could not cure him then they would jet him home. And also, he would have to be seen by a doctor and certified that he was not well enough to fly and maybe they might have jetted him home. Or we could have made other flight arrangements on our own ($5,000+) extra and then try to collect from the Insurance company's claims department later. And it was bought thru Viking. Viking never offered to get us a doctor on board until The last day and then he would have missed Keukenoff. Have no plans to go on another Viking cruise. And am not a big fan of Air France either. We sat on the tarmac for 1.5 hrs after arriving 1 hour early and we thought for sure we were going to miss our Delta flight home which is the last flight out of Kennedy to Tampa. Last time we flew this combination we did miss the flight home and had to stay overnight in NY. I think that Viking is expanding too quickly and cannot give the service their clients deserve. The ships are getting old and could use a bit of freshing up. The people we met were delightful which was a lifesaver. And we were liking the idea of them doing the Mississippi in 2017 but we won't be on it. All the hype one sees on TV? Well. We didn't see it. Oh did I mention that the only authentic Belgium food served was at the waffle demo and 6 pieces of chocolate at a dinner. The Dutch stew supposed to be a sample of real Dutch food, was a joke. We had a Dutch stew in a restaurant in town the second night on our own and it was wonderful! We were also told that because of so many allergies, and varied tastes of the people on board the chef doesn't use much in the way of seasonings, that explains the bland dishes. One night my husband ordered prime rib, and gave me the first bite which was ice cold. So we sent it back. The next piece came out raw so we couldn't eat it. The next order was a piece of salmon that came out over cooked. Read Less
Sail Date: July 2018
Service on Magni was very good. Had to switch ships halfway due to water levvels. Staff not nearly as attentive or nice. Third day they were still asking us what our cabin number was when we ordered a drink. On Magni, they knew day one. ... Read More
Service on Magni was very good. Had to switch ships halfway due to water levvels. Staff not nearly as attentive or nice. Third day they were still asking us what our cabin number was when we ordered a drink. On Magni, they knew day one. Food was ok, not a big selection.Got very tired of busing everywhere, especially last day. Spent 8 hours on a bus. I paid for a river cruise! Saw some beautiful places. No place to workout, half the time, the walking deck was closed. Minimal entertainment. Not much to do on board.Some of the optional excursions were good. Loved the 3 day pre cruise in Prague. Worth the upgrade to be right in town. Gift shop is a joke unless you want to buy overpriced Viking items. While they gave us a 25% credit towards a future cruise, unfortunately that will probably go to waste as to why would I subject myself to that experience again? Read Less
5 Helpful Votes
Sail Date: June 2015
We are only 5 days into our cruise Let the following events determine if Viking is your cruise line Day 1 Arrive at designated embarkation point to discover no ship no crew and no advice where the ship is to be found. Eventually ... Read More
We are only 5 days into our cruise Let the following events determine if Viking is your cruise line Day 1 Arrive at designated embarkation point to discover no ship no crew and no advice where the ship is to be found. Eventually discover ship is 4 miles (10 km) away in an obscure industrial berth. Spend Euro 20 on taxi. On arrival no apology and no reimbursement. Day 3 Bathroom Shower drain stinks like open sewer Day 4 Still a drain problem Day 5 Temperature hits 97 degrees Passengers get 45 min ride in buses with no aircon Day 6 Temperature still in high 90ies. Ship fails to reach designated berth. Another 20 min bus ride. Now no aircon throughout the ship. No explanation. No apology. What next? Staff are great Management stink No more Viking for us mol If this is what you want and expect go Viking Read Less
3 Helpful Votes
Sail Date: December 2014
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. ... Read More
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. Lunch was waiting when we arrived, and when our cabin was ready we were escorted there. The cabins on this new ship are quite nice. Smallish compared to today's ocean vessels, but with at most 100 cabins on a small ship one expects the cabins to be small. We managed and did not have complaints about space, the bathroom, etc. They only put duvets/comforters on the beds, European style, so one had to adjust the temperature in the room for that. In general the public areas were nicely done. The ship itself was fine. However, a Viking river cruise is very different from an ocean cruise in many ways. Even adjusting one's expectations accordingly, it may not be one's cup of tea. Dining: there are no tables for 2 or, from what I saw on our ship, for 4. That means there WILL be new friends made whether you seek that or not. The food is okay. Not great. At times not even average. The small portions did not bother us, but the lackluster quality of much of it did. The free wine was below par---I could tell and I am not a wine nut. My husband is and he found the red so lacking in any depth he would not drink it. The white was slightly better. It is excusable for Viking to serve such bad wine on a cruise of the Rhine through wine country. They have a drink package you can buy to upgrade---one way they are copying the big cruise lines. At times there was just oddness to the food. At one lunch we ordered beef off the menu, only to receive gravy with---I am not making this up---some mushroom bits and about 1/2 oz of beef shreds floating in it. Why let that out of the kitchen? Just say you are out of beef! Service: This was a mixed bag. In the dining room we finally found the best waiter---the only one who came close to providing the service we expect on a cruise. Before him we had a pair that spent more time joking with passengers than serving, and another who could not remember anything. At breakfast one day I waited for 15 minutes before a waiter approached me, and the room was not even half filled. At eveery single dinner I had to ask for sugar with my coffee, and for refills. Our cabin steward, a young woman, never came to introduce herself so I could not request the extra towels I needed. After I brought my little list to reception, she showed up exuding attitude that I had done that. It was the last we saw her. Some days her making up the cabin was perfunctory. There were stewards who finished in less than two hours, like ours, and others who were working all day scrubbing down their cabins. Try to get one of the latter. The reception staff on the whole was good, although one man barely controlled his impatience. There is no digital/computerized system for checking that passengers have left, so you have to hand in a little card when you return so they can count noses. The excursions were a mixed bag. We had two good guides out of the week, a few okay ones, and two horrible ones. Some do not know how to lead a group of 25 through a city. It is necessary to periodically stop so the group can stick together and you don't lose the ones at the end as the group strings out along city sidewalks. Too often that is what happened, with passengers getting annoyed. This told me that these were for the most part not professionally trained guides. At the end of our visit to Strasbourg we were treated to a forced march back to the coaches that lasted a half hour as we hustled nonstop for two miles. I think the coaches could have parked closer---for a price that Viking did not want to pay. There is one free excursion every day. There were also several "optional" ones during the week, for additional money. One of those went to Kolmar, France, late afternoon. Really, it was nothing more than a bus shuttle to and from a town less than 20 minutes from the dock, plus a walk through the town. Not included was a visit to the church where Matthias Grunewald's Isenheim Altarpiece could be found. When I suggested to the Cruise Director that it really should be included for those who chose to go ---it was only five minutes from where the walking tour ended---- he commented that most people have never heard of it. Well, true, but isn't travel about learning things you did not already know??? This is an Art History 101 work, meaning it is important enough to get into the most basic textbooks. I went on my own, and most of my table mates that night regretted they had not been informed of its importance. Our fellow passengers were mostly new to river cruises, but experienced in ocean cruises. Just like us. They were all Americans. Just like us. Most were over 60 and looked it, just like us (although my husband does not look his age, and he appeared young compared to most of the others.) Anyone younger than 50 would think they had made a mistake booking this cruise. There is no entertainment to speak of. We ended up watching reruns of Downton Abbey most nights in our cabin. There is one gathering place with a bar, and that is it. No amenities. No shows, No gambling. No coffee house. No spa. No fitness room. No pool. No ice cream off hours (actually, no food except cookies between meals, period, and no room service ever.) The "free specialty coffees" available 24/7 come out of a machine, and not a good one. Even the tea bags at that self-serve station are cheap. A number of the less positive reviews comment on the over-ripe fruit on these ships. It appears to be all of them. I watched some plums go from ripe to dead as each day passed. There is wifi, but it is spotty. At one town we docked so that the reception dish was under a bridge. No wifi that night. Christmas Markets---they are on both the French side and the German side of the river. The German ones are more authentic. The French ones are massive and commercialized to where hordes descend on the weekends. More to the point ---and I should have thought of this!---if you take a Christmas Market cruise, you are cruising during the shortest days of the year. It was dark by 6. So very little of the river was seen, because it was dark when the ship cruised the river. We went through many locks, which would have been interesting, if one could have seen them. We had only one day when the ship cruised during the day, and the Cruise Director gave a multi-hour talk about what we passed. I wish I could say I was impressed, but after a while every small ruined castle on a hill looked like another pile of old stones. I was much more interested when we passed the campuses of major chemical plants. They went on for miles, and at night looked like something in a sci-fi movie. We are still deciding what we thought about all of this. My husband is not inclined to do another river cruise. We both do not think it represents a good value, or a good way to see these towns. Viking has some rough edges, especially in staff and service levels. Better to take trains and book hotels and go to towns we really want to see, or take an ocean cruise and enjoy better spaces and amenities. Read Less
Sail Date: December 2014
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency ... Read More
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency (NOTE: see below note regarding room odor); wonderful captain and terrific tour guides. Negatives: 1.Having taken a Uniworld Seine River cruise two years earlier, I can say that Viking service does not match Uniworld's. If you can afford the price difference, opt for a Uniworld cruise. This was seen most strikingly in the dining room when at times, there was five to ten minute wait to get a fork or a refill on coffee (this may seem minor to some but it's a little frustrating when it happens numerous times.) 2.This lesser quality of service was also reflected in the odor (sewage like) that was often detected on the Main Deck/lowest level. While the front desk staffer curtly and a little rudely brushed off the complaints, we often saw maintenance personnel working outside those same staterooms when the odor was particularly strong. If you're booking a room on the Main Deck on the Magni, avoid those rooms closest to the main stairs. 3. Because of the holidays, our itinerary was a little different than advertised. There was little explanation for the changes or information on the substitute ports. If we hadn't been on a Uniworld cruse, I'd probably would've have given Viking a better review but now I see a definite difference in the level of service. River cruising is a terrific way to travel Europe (awesome for families!) A Viking cruise is still a treat but if money is no object, book a Uniworld trip. Read Less
Sail Date: July 2014
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying ... Read More
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying "Viking in Red", with NO other identification? We were SO tired we didn't think to ask him for ID? Got in his van and spent a 20 minute riding to the SHIP in the RAIN! We boarded the Ship Magni at the Port of Budapest, but were supposed to be on the Viking Baldur, which we received notice 24 hours before we left home, it would not be available? So much for a smooth start! We were told by the check-in personnel at the ship, we were the LAST people to arrive on the ship! OK, the airfare was arranged by Viking?? The Viking Desk Clerk thought we were not going to show! We were shown to our Stateroom and Crashed! The next morning I called the on- board "Hotel Manager" to inquire about our luggage? We were told that our Airline, Air France LOST the Luggage 90% of the time? If that was true, why would Viking continue to BOOK travelers on this carrier? We were into the 3rd day of the cruise, before our luggage was delivered at the Port at Vienna!! Finally, we had clothes and the other people on the ship could stop talking about the people wearing the same clothes for 3 days!! We were told we could go SHOPPING in ONE of the Ports to purchase clothes?? Really, and what about the tours and sites for 3 DAYS? The ship was behind schedule for the first 4 days of the cruise. Stops at different locations (industrial ports) with bus trips to other locations to meet the ship? Every thing was blamed on WATER Level of the river? Well, with ALL their Long ships, was this their 1st experience with water levels? Again, distressing answers to Questions? We finally got back on schedule at Nurnberg! The personnel on the ship in the dining room, cabin, service desk, bar, and lounge were excellent! The stateroom, (Balcony) was very clean and the accommodations were good! The FOOD was substandard and the portions were SMALL. The advertising said, "Elegant and Food of the Area" , well we had mushroom soup 10 times, named differently each meal?? My wife was told there would be Lobster one evening and all she saw was "crayfish" in the soup on one occasion? The Chef was Indian, and raved about his menu selections at every afternoon briefing, conducted in the Lounge! We never saw any Indian Dishes, but why should we?? We were not on an Asian Cruise! If you have been on an Ocean Cruise, you will be appalled by this cuisine!! We believe that of the 14 dinners, only 3 were acceptable, not wonderful! The best meal of the day was Breakfast! No comment on Lunch, Sad!! The tours were very difficult for anyone with mobility problems and most were only exterior adventures, with questionable tour guides! These guides continually repeated information over and over again! Really, a third grade approach to adults!! We were offered a Musical Opera Concert on one evening and the location was an alternate site, because of remodeling of the Opera House and the chairs were so uncomfortable, that at the break, we moved to the rear of the room, so we could move around! My back was in such pain, I could not appreciate the event! We were Stuffed into an area for half the size of the attendees, on Strait BACK kitchen chairs!! A footnote to this (remodel comment) Most of the MAIN historic sites had (Scaffolding Erected) on Castles, and Churches at every stop!! Looks like they are spending the Tourist Dollars for the next round of visitors?? By the way, we have NO physical problems that effect our mobility! We have been on Ocean Cruises and tried this cruise because my wife had NEVER been to Europe. I spent 3 years in Germany and had let her know some of the highlights, before leaving the USA. I was concerned that she have a GOOD time and was only marginally concerned about MY feelings concerning the cruise! Well, I spent most of my time trying to make up for the shortcomings of Viking. We felt we would know after this cruise, whether we would do anymore ventures of this type? What do you think? Finally, TOO MUCH MONEY for the experience, and OVER advertised for the Actual Product! Don't waste your money, traveling through 68 LOCKS for 14 days surviving an experience you can do without! Read Less
Sail Date: September 2013
We sailed on the Viking Magni (the newest of the long ships) from Budapest to Amsterdam on it's second voyage. This was our second river cruise, but I cannot compare it to the one I took 20 years ago. We have cruised on Holland ... Read More
We sailed on the Viking Magni (the newest of the long ships) from Budapest to Amsterdam on it's second voyage. This was our second river cruise, but I cannot compare it to the one I took 20 years ago. We have cruised on Holland America, Cunard, and our last two were on Regent 7 Seas. Comparing a Viking river ship to Regent is not a fair comparison. Viking does not claim to be a 5 star line, and it is not one. The new long ships are very nice, and larger than previous Viking ships. We paid for one of the suites which gives you a larger bathroom, and a sitting room with a couch, larger second TV, and is double the width, so you have a walkout, and a French balcony. For the significantly higher price, we did not see the value in the suite after looking inside the regular rooms. We also upgraded to the silver spirits package which is 598 euros for the two of you. It is not worth it. You can drink what you what whenever you want when you want it. Liquor selection is good, and you have about 5 beers instead of one to drink. The wines were a big disappointment. The ad says you are upgraded to premium wines from around the world instead of just wines from Hungary, and Germany. We tasted the complimentary wines that everyone can have at lunch, and dinner, but would rate them as one buck Chuck, yes lower than the Charles Shaw you get at Trader Joe's. The premium wines were in the $7-9 dollar price you find in a store. Their highest rated one (only California wine) was 2011 Hacienda Cab - check out it's price online $7.99 - $8.99. You have the option of buying wine in each city on your stops and bringing it on board with no corkage fees. For 11-12 Euros we found wines that would have been far superior to the German, and Hungarian offerings. If we cruise with Viking again I would buy my wines at each port city, and not get the silver spirits package. BTW two others told me they bribed a bartender for free drinks. Breakfast and lunch offerings were fine and as expected. Dinners were an issues on numerous evenings. The first and third nights fish offerings were way overcooked. They gladly would bring you a different selection from the menu. Again we were spoiled by the quality of the food on Regent 7 Seas, but the dinners were way below what even had on Holland America. A lot of the older passengers felt the food was fine, but to those of us under age 65 the quality was not very good. This was the opinion of 10 people in our age bracket. The first 10 days were great, but starting with four nights to go the electrical issues started in the middle of the night. Room lights came on for about 10 seconds, five minutes later the TV in the bedroom came on displaying a computer reboot screen, and you could not turn it off. It went off after a few minutes, followed by the second TV coming on. This cycle repeated a second time. The climate system shut down for about 2 hours. Only emergency lights were in in the hallways. NO ANNOUNCEMENT WAS MADE. The next morning we tied up to the side of the river 25 miles from our destination. We were told after breakfast that the state of the art energy management system was having issues, and an electrical engineer would arrive at lunch time. We were bused to our tour for the day. A second pair of engineers from the shipbuilder arrived at 7PM. They claimed to have it fixed, and set sailed at about midnight. The next day we were bused 2 hours to Heidleburg (not our scheduled stop in Koblenz). Upon returning to the ship it had not moved, and the issues started up again. I finally cornered the captain and had him tell me that they only had enough power to run one engine, but the hotel manager, and cruise director only stated that they were working on the issues. The next morning still moored in the middle of nowhere we were told to pack up, and the cruise was ending two days early. We were bused to Frankfurt for a one hour city tour (nothing to see), then bused to Mainz for a night in the Hilton. The final day we were bused two hours to Boppard for a 2.5 hour cruise on the Rhine in an older day ship, then bused 5 hours to Amsterdam for our final night in the airport Sheraton. We encountered 16 hours of unscheduled bus rides, lost three days of our stops, lost half a nights sleep, and lost a lot of time cruising the rivers especially the Rhine. The next cruise was going to be disrupted until the ships issues were resolved. In all fairness management had to work with corporate to arrive hotels for 190 people, reschedule some tours at the last minute, and try to make the best of the situation Read Less
1 Helpful Vote
Sail Date: March 2019
March 31, 2019 on Viking Magni River Cruise Budapest to Passau. First suggestion, do your homework. We booked a French “Balcony” (sliding door) on 3rd Fl. Very small. Just enough room for a double bed. No chairs so reading or TV ... Read More
March 31, 2019 on Viking Magni River Cruise Budapest to Passau. First suggestion, do your homework. We booked a French “Balcony” (sliding door) on 3rd Fl. Very small. Just enough room for a double bed. No chairs so reading or TV is lying on bed. Small bathroom. Very efficient but claustrophobic. Room has fridge but only useful for bringing in shore beverages or food. Hint. Don’t upgrade the liquor package. Buy duty free or in town and save $$ as you can bring this on board and no corkage. Fridge is useless otherwise as no room service and cannot bring any bottles from bar into room (even with their best upgraded liquor package!). WiFi is free as it should be because it was terrible. With modern service I’m sure this could be improved if they wanted to but would increase expenses. Service was impeccable from everyone. As were the excursions, even those included. That is the expectation and the standard for this caliber of cruise. The entrees we had were all good but not exceptional. Superb buffet is always in addition to table menu service. Best meal was grilled sea bass served on last day. Meals are mostly served in main dining room with tables of 6-8+. Great opportunity to build friendships and share conversations with fellow travelers. Still good value and a we hope to go again but equipped with new knowledge to fine tune our experience. Read Less
Sail Date: April 2018
Although we have taken many cruises, this was our first river cruise and our first Viking cruise. We were very impressed. It was so nice being on a smaller boat with just a few hundred people. We felt like we got acquainted with most of ... Read More
Although we have taken many cruises, this was our first river cruise and our first Viking cruise. We were very impressed. It was so nice being on a smaller boat with just a few hundred people. We felt like we got acquainted with most of them. The service was outstanding! Everyone on board was delightful with deal with- any question was answered with a smile. I especially like the excursions. Each day we had an overview of the city and most days had a chance to explore on our own. An added bonus was the excursion to Cresky Krumlov. It was very interesting. My two favorite events were the night cruise in Budapest and the afternoon cruise down the river. The lights on all the buildings and bridges were magical. The afternoon cruise was relaxing and entertaining. For such a small ship, the entertainment was fantastic. Every night there was something fun happening in the main lounge. The last night on board was our 45th wedding anniversary and the staff did not disappoint. We arranged to have dinner at Manfredi's on the Aquavit Terrace and everything was perfect - the setting, the food and the service. It was a wonderful trip. Read Less
1 Helpful Vote
Sail Date: October 2016
We picked this cruise (Amsterdam to Budapest) because we felt we should take a longer cruise if we're going to fly all the way from the West Coast to Europe. It's beautiful ship, the cabin was wonderful (perhaps my favorite of ... Read More
We picked this cruise (Amsterdam to Budapest) because we felt we should take a longer cruise if we're going to fly all the way from the West Coast to Europe. It's beautiful ship, the cabin was wonderful (perhaps my favorite of any cruise we've been on), and the service was outstanding. Our only complaint was the dinner. First, we would prefer an earlier dining time. Beyond that, it sometimes took a long time to get our meal, it's very noisy and we felt the servers were pushing that evening's "special" too hard, almost trying to intimidate us into ordering it (our only service-related complaint). After the first couple of nights, our four traveling companions ended up having dinner in the Aquavit. Our menu selection was more limited, but we found the dinner there to be more relaxing. That said, the food on the ship was generally very good. I wouldn't rule out another Viking cruise. Read Less
Sail Date: August 2016
My husband and I decided in July that we wanted to try and squeeze another cruise vacation in this year and August, 2016 was wide open for us. Viking had availability on the Elegant Elbe tour, leaving from Berlin and going to Prague. ... Read More
My husband and I decided in July that we wanted to try and squeeze another cruise vacation in this year and August, 2016 was wide open for us. Viking had availability on the Elegant Elbe tour, leaving from Berlin and going to Prague. Because we booked so last minute, we got a great deal on our flight from Seattle to Berlin returning from Prague to Seattle for only $200!! The pre and post extensions were booked so we flew into Berlin three days early and toured the city ourselves. We stayed at the same hotel the viking pre-cruise patrons stayed at. We had no trouble hooking into Vikings program director, who gave us tips for touring Berlin. The river cruise, like our two previous ones was just plain wonderful. The Viking service, food, daily tours and onboard entertainment were terrific. However, The Elbe River was very shallow and the ship was unable to get into the last port of call. The cruise director was a seasoned veteran and obviously "knew his stuff", but he kept reminding us of the shallow river situation and it tended to put a negative spin on the cruise. Also the average age of passengers was quite a bit older than the last two Viking cruises we were on. And the program director being older as well, just wasnt as much fun as the other two program directors we experienced. The only other thing, I'd like to note is that the cruise covered a lot of Eastern Germany and the history of WWII and the Cold War. The history of Hitler's regime isnt exactly uplifting and a lot of the information gained was quite sobering. But I cant believe how much I didnt know and was grateful for the knowledge and expertise of our tour guides. Read Less
3 Helpful Votes
Sail Date: June 2016
Each port and Viking tour at each port was OUTSTANDING. The crew on our River Boat was very helpful and I must say they all went out of their way to please the passengers. This was our first river cruise and I must say that one sees ... Read More
Each port and Viking tour at each port was OUTSTANDING. The crew on our River Boat was very helpful and I must say they all went out of their way to please the passengers. This was our first river cruise and I must say that one sees sights that we would never see cruising on one of the oceans. My wife said it was like taking a train through the center of town. I only rated this cruise with 4 stars instead of 5 for two reasons. First, the cabins were truly small. We didn't even have a chair in the room to sit on. It was sit on the bed or stand. The bathroom and shower made an Ocean liner cabin seem humongous. The second reason for disappointment was the lack of things to do in the evening. We missed the many different options offered on our ocean cruises. It would take an awful lot to make me consider another river cruise. We will be sailing on the ocean in 3 weeks and then again in October. We are truly addicted to travel on the ocean via a large cruise ship. Read Less
Sail Date: May 2016
This was the Tulips and Windmills Cruise, our second with Viking. Choose this cruise to see Tulips and sites in The Netherlands/Belgium. This is not a cruise with great views from ship. FYI our group of six was 55-65, the younger end of ... Read More
This was the Tulips and Windmills Cruise, our second with Viking. Choose this cruise to see Tulips and sites in The Netherlands/Belgium. This is not a cruise with great views from ship. FYI our group of six was 55-65, the younger end of spectrum for this cruise. Some observations about Viking and this cruise: * As with previous Viking cruise the staff was excellent, from the cruise director to our transportation coordinator from the airport... service top notch. *Did the pre cruise package in Amsterdam, Not pleased with hotel location, i would advise checking where you will be carefully based on what you wish to do in your pre-cruise time. * Ship/ cabin wonderful,very efficient, clean, comfortable. Cabin service perfect! *Entertainment caters to an older client I would like to see entertainment/music from this century, *Food is very good, above average for a cruise. Wait staff Fabulous! *Loved the port choices, some excursions better than others, ranged from A+ to C-. Some guides excellent others need to make their program's shorter/crisper I would take another Viking River Cruise. I recommend them highly for first time travelers to Europe who do not want to deal with the details of airports/trains/transport. Viking operates a wonderful floating hotel, allowing you to see places without moving your stuff!! Read Less
Sail Date: April 2016
I wanted to see the tulips in bloom on mass.Haven"t been to the Netherlands in many years wanted to see the changes. Was disappointed that we could"t see Ann Frank"s house and museum. The ship was not able to get tickets ... Read More
I wanted to see the tulips in bloom on mass.Haven"t been to the Netherlands in many years wanted to see the changes. Was disappointed that we could"t see Ann Frank"s house and museum. The ship was not able to get tickets . I was slightly annoyed with the answer,we were told not everyone wanted to see that. That is a major attraction for Amsterdam,so many people wanted to see it. It should have been offered as a tour to take. Over all I thought the tour was good,but the sides tours should have more depth to them,not should drive by and say hi. The chef was very accomodating,he cater to all special needs for the food. There was plenty of variety. Each night he made us sorbet of a different flavor as we are lactose intolerant. The cabin kept us nice and warm as Europe was experiencing a terrible cold and rainy spell. Read Less
Viking Magni Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.0 4.6
Entertainment 3.0 4.2
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 4.7
Enrichment 4.0 4.5
Service 4.0 4.9
Value For Money 3.0 4.4
Rates 4.0 N/A

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