Sail Date: September 2013
We sailed on the Viking Magni (the newest of the long ships) from Budapest to Amsterdam on it's second voyage. This was our second river cruise, but I cannot compare it to the one I took 20 years ago. We have cruised on Holland ... Read More
We sailed on the Viking Magni (the newest of the long ships) from Budapest to Amsterdam on it's second voyage. This was our second river cruise, but I cannot compare it to the one I took 20 years ago. We have cruised on Holland America, Cunard, and our last two were on Regent 7 Seas. Comparing a Viking river ship to Regent is not a fair comparison. Viking does not claim to be a 5 star line, and it is not one. The new long ships are very nice, and larger than previous Viking ships. We paid for one of the suites which gives you a larger bathroom, and a sitting room with a couch, larger second TV, and is double the width, so you have a walkout, and a French balcony. For the significantly higher price, we did not see the value in the suite after looking inside the regular rooms. We also upgraded to the silver spirits package which is 598 euros for the two of you. It is not worth it. You can drink what you what whenever you want when you want it. Liquor selection is good, and you have about 5 beers instead of one to drink. The wines were a big disappointment. The ad says you are upgraded to premium wines from around the world instead of just wines from Hungary, and Germany. We tasted the complimentary wines that everyone can have at lunch, and dinner, but would rate them as one buck Chuck, yes lower than the Charles Shaw you get at Trader Joe's. The premium wines were in the $7-9 dollar price you find in a store. Their highest rated one (only California wine) was 2011 Hacienda Cab - check out it's price online $7.99 - $8.99. You have the option of buying wine in each city on your stops and bringing it on board with no corkage fees. For 11-12 Euros we found wines that would have been far superior to the German, and Hungarian offerings. If we cruise with Viking again I would buy my wines at each port city, and not get the silver spirits package. BTW two others told me they bribed a bartender for free drinks. Breakfast and lunch offerings were fine and as expected. Dinners were an issues on numerous evenings. The first and third nights fish offerings were way overcooked. They gladly would bring you a different selection from the menu. Again we were spoiled by the quality of the food on Regent 7 Seas, but the dinners were way below what even had on Holland America. A lot of the older passengers felt the food was fine, but to those of us under age 65 the quality was not very good. This was the opinion of 10 people in our age bracket. The first 10 days were great, but starting with four nights to go the electrical issues started in the middle of the night. Room lights came on for about 10 seconds, five minutes later the TV in the bedroom came on displaying a computer reboot screen, and you could not turn it off. It went off after a few minutes, followed by the second TV coming on. This cycle repeated a second time. The climate system shut down for about 2 hours. Only emergency lights were in in the hallways. NO ANNOUNCEMENT WAS MADE. The next morning we tied up to the side of the river 25 miles from our destination. We were told after breakfast that the state of the art energy management system was having issues, and an electrical engineer would arrive at lunch time. We were bused to our tour for the day. A second pair of engineers from the shipbuilder arrived at 7PM. They claimed to have it fixed, and set sailed at about midnight. The next day we were bused 2 hours to Heidleburg (not our scheduled stop in Koblenz). Upon returning to the ship it had not moved, and the issues started up again. I finally cornered the captain and had him tell me that they only had enough power to run one engine, but the hotel manager, and cruise director only stated that they were working on the issues. The next morning still moored in the middle of nowhere we were told to pack up, and the cruise was ending two days early. We were bused to Frankfurt for a one hour city tour (nothing to see), then bused to Mainz for a night in the Hilton. The final day we were bused two hours to Boppard for a 2.5 hour cruise on the Rhine in an older day ship, then bused 5 hours to Amsterdam for our final night in the airport Sheraton. We encountered 16 hours of unscheduled bus rides, lost three days of our stops, lost half a nights sleep, and lost a lot of time cruising the rivers especially the Rhine. The next cruise was going to be disrupted until the ships issues were resolved. In all fairness management had to work with corporate to arrive hotels for 190 people, reschedule some tours at the last minute, and try to make the best of the situation Read Less
Sail Date: October 2013
We were on the beautiful new long ship Magni on the Grand European Tour from Amsterdam to Budapest. This was our second Viking cruise so we had some expectations as to how fabulous our trip would be. We were traveling with friends who had ... Read More
We were on the beautiful new long ship Magni on the Grand European Tour from Amsterdam to Budapest. This was our second Viking cruise so we had some expectations as to how fabulous our trip would be. We were traveling with friends who had not been on a cruise before. We were met at the airport by the Viking staff as promised. They told us that the ship had electrical problems discovered during the previous cruise that were repaired but that the ship was not in Amsterdam. We were taken to a very nice Amsterdam hotel from which we were easily able to tour around the city. The next morning we were greeted by two buses (half the Viking guests were in another hotel) to go off to the Kinderdijk Windmills tour. The bus trip, tour, lunch and bus ride lasted all day and we arrived at the ship in time for dinner that night. Our bags had been delivered from the hotel and we were ready to start our cruise. About midnight, on our way to Cologne, as we were leaving a lock (there are 66 on the trip), the first mate made a miscalculation and we ran aground. After much revving of the side thrusters the boat was able to break free. We had to dock immediately and apparently authorities had to be informed. The next day buses again arrived, this time to drive us to Cologne for the day's tour. Since the boat was not in Cologne, and probably because they wanted us all out of the way while they took care of business, the half day tour turned into a full day, half of it on the tour, half on our own. Because the weather was cold and rainy, the second half of the day was long and tiring. You couldn't sit in the outside areas and we didn't want to eat again since our tour had included an ample lunch. If the boat had been in Cologne we would have been able to walk back to the ship and relaxed for part of the afternoon. When we got back to the ship we were informed that the divers had not yet arrived and that we would get an update after dinner. The update at 9:00 was that the divers found a dent in the propeller but one that wouldn't affect our performance and that we were now on our way...having lost 18 hours of travel time. I won't give you a daily play by play but this mishap affected our cruise for one week. Because of the multiple locks you can't just speed up and make up 18 hours of travel time. Until the second week we were never in the town/village we were scheduled to be and as a result half day tours turned into full days tours. We were really exhausted after a week of this. This was not the leisurely trip we had promised our friends. The second week went perfectly and even the weather improved to the point that we were experiencing Indian Summer in Budapest. Because the Magni is brand new, everything was spotless and up to date. Each room had a TV, although many times the programs we chose were not available. I'm not complaining about that, just making an observation. We didn't take a cruise to watch TV. The staff was WONDERFUL. The Program Director, Marek, did a spectacular job in managing the frustrations that people were experiencing. His calm presence and good humor helped a lot. The breakfast was predictable and I enjoyed the lunch and dinner selections. My husband thought they were bland. I have read other reviews complaining about the speed of the service but either we didn't experience it or we were enjoying the company at the meals that we didn't notice. Every meal has open seating so we sat with different people all of the time. We enjoyed getting to know so many fellow passengers. We extended our trip by adding three days in Prague. In reality it isn't three days in Prague when you spend one day (8 hours) driving there on a bumpy road. Maybe if we hadn't spent so much time on buses the first week I wouldn't have minded it but we had enough of buses to last a long time. The 23-year old Viking escort on the bus prattled on and off for 8 hours describing the area and what he knew 2nd hand about living under Communism. Just when you found yourself dozing he would start up again. The balance of our time in Prague was wonderful. All of our local guides on the trip was outstanding. Viking does a good job weeding out less knowledgeable and personable guides. Our cruise ended two weeks ago and I would have expected to be contacted by Viking about our experience. Our voyage was adversely affected not by conditions outside of their control (such as the flooding Europe experienced in the Spring), but by the carelessness of one of their employees. This experience (the grounding) impacted our enjoyment of half of our cruise. While we were able to keep to the touring schedule there were daily comments about not signing up for a bus tour but a river tour. Some guests were rethinking plans to take another cruise with Viking. We'll see if our future plans are impacted. Read Less
Sail Date: November 2013
We just returned home from our most excellent river cruise. There is something to be said about a new ship - Magni being only in service for 3 month was beautiful, clean and decorated for the Holidays. We found the staff to be absolutely ... Read More
We just returned home from our most excellent river cruise. There is something to be said about a new ship - Magni being only in service for 3 month was beautiful, clean and decorated for the Holidays. We found the staff to be absolutely wonderful. Everyone on the ship made us feel welcome. This was to be our Thanksgiving Cruise, however as it turned out it was also a Christmas Market Cruise - all the Christmas Markets were open or just opening... We were very lucky as far as the weather goes - it was cold but sunny most of the trip - not a drop of rain was to be seen the entire time - we heard that the people on the previous cruise were not so lucky, as it rained every day. The trip started out with a greeting from the staff and a glass of champagne and the news that we had been upgraded to the 3rd deck, can you say room with a Balcony? Amazing - the room was small but beautifully laid out. We had sufficient storage for all our clothes and the suitcases fit under the bed. Bathroom was tiny but big enough for our use. No clingy shower curtains here, but a glass door separating the toilet from the shower. Food on the ship was also amazing. Breakfast was a buffet (or you could order), Lunch was also a buffet served both in the dining room and in the Sun Room. Beer and wine was served for Lunch and Dinner. I am not a beer drinker but had several glasses at lunch time and it was excellent, in my opinion. Dinner consisted of three courses - the main course always included a vegetarian meal (which was great for me). Wine was flowing freely..... Tours consisted mainly of bus and walking tours, and almost each tour included a Christmas Market with the wonderful smells of Christmas filling the air and the hot wine (gluewein) calling my name. Tours were well organized and attended well. Each evening we had a meeting to go over the next days events and some talk or entertainment from the different countries we visited. A shout out to our wonderful and amazing Cruise Director who went above and beyond organizing everything. The passengers on this cruise were a delightful, well traveled group and we enjoyed meeting and dinning with many of them. We got lucky at the Captains Farewell dinner and were invited to dine with the Captain and the Hotel Director. It goes without saying that the behavior of the staff reflects on how the Captain and Hotel Director treat them and this was one very happy group of employees. Places we visited: Passau - a very cute town that was still recovering from high flood waters Salzburg - a wonderful city with lots of history and the ride to the city which took about 1 1/2 hours was beautiful. Landscape covered in snow covered mountains. would not have missed this for the world. Melk - amazing tour through Melk Abby and of course don't forget to try the Apricot Liquor that the town is famous for.... Vienna - what can one say about this city? A must see for history and music buffs. There were several Xmas markets open but if you are there on a Saturday, beware - shopping is almost impossible with all the people at the markets it's hard to see anything - still an experience you have to try. Bratislava- Slovakia is a fairly new country and is still building itself up - it's charming to walk through a town that has not yet reached the 21st century.... Budapest- Wow, so much to see and do in this gem of a town. Highly recommended for all you History Buffs out there. I hope this makes each and every one of you reading this review want to go on this amazing journey just ones in your life time. As for my husband and I - we shall try and go again....soon... If anyone has any questions please contact me at ghorton@zod.com Read Less
Sail Date: November 2013
I have never done a cruise before, ocean or otherwise, but my friend and I who are both in our 50s decided to do the Passau-Budapest Danube Waltz. The advertisements were compelling, but they don't do justice to the stunning sights. ... Read More
I have never done a cruise before, ocean or otherwise, but my friend and I who are both in our 50s decided to do the Passau-Budapest Danube Waltz. The advertisements were compelling, but they don't do justice to the stunning sights. Our flight to Munich was great; a Viking agent picked us up immediately and put us on a cushy bus to Passau....absolutely no problems. The boat, the Magni, is clean, new, tasteful, and we were greeted with a champagne cocktail. Our room was ready when we arrived, even though we were there before check-in time. It had ample room for our luggage and ourselves and was chic and well-designed--down comforter and smart finishes. No wasted space. A huge flat screen TV that offered CNN, BBC, and a few other channels, (that seemed to show American crime dramas only), as well as the weather, movies, and travel videos. The floor in the bathroom is heated!. We had the French Balcony room and could open our door and look out whenever we wanted. I was surprised at how quiet it was. And smooth too--I couldn't tell when we were moving or docked. The food was delicious--mind you I am not a connoisseur---and certainly not adventurous with food---so I was pleased to see food I recognized. American cuisine along with local/European dishes. They have GREAT coffee machines--espresso, cappuccino, coffee, tea, hot chocolate---anytime of day or night. Everyday there are activities planned--mostly bus or walking tours of various places--but you are free to go off and do what you want. I am not much of a group-tourist--I prefer to go on my own, but I did find that the 45 minute bus and/or walking tours did give me lots of information and afterwards we would go exploring on our own. Don't underestimate the places on the tour. Our first site in Passau was a cathedral. I yawned at the thought, but the place just floored us! Baroque style (get used to it--it's everywhere in Europe) and we even got an organ concert! There are other excursions you can do. We did Schonbrunn Palace but I wouldn't do it again. It was crowded, vast, and held so much ornateness and over-the-topness that I became overwhelmed after the first few rooms. It seemed to me that the stops got better as we went--first Passau, then Melk (whoever heard of Melk? It has an abbey that is nicer than anything you have ever seen--who knew?), Salzburg, then Vienna. I didn't think there could be anything grander than Vienna---until Budapest appeared. We arrived at night and the place was lit up like a birthday cake for God! DO NOT MISS IT. The service onboard is impeccable. Rooms cleaned thoroughly. Food served quickly and special requests honored gracefully. Every one of the staff, from the program director to housekeeping, were friendly and attentive. Bed turn-down service with next day's itinerary on your bed when you come back from dinner. I had never been treated so well and at the end of the cruise, I didn't want to leave. That is service. Okay now for the downside :# 1. We went to shop the Christmas markets, but everything was way too expensive. Wait until Bratislava or Budapest to shop--prices are much more reasonable. But it was still fun drinking their mulled wine and soaking up the atmosphere. #2. If your airfare is included and Viking is making your reservation, you cannot upgrade your seats beyond economy 'comfort' class. The seats were roomier but not like in first class. Overall, we had a great cruise. I have no other cruises to compare it with, but at this point, I don't plan on cruising with anyone but Viking again.   Read Less
Sail Date: December 2013
Since this year was fraught with lock strikes, high water and the possibility of bad weather we were a little skeptical that this cruise would go without a problem. Also, the airfare was very reasonable through Viking and we were a little ... Read More
Since this year was fraught with lock strikes, high water and the possibility of bad weather we were a little skeptical that this cruise would go without a problem. Also, the airfare was very reasonable through Viking and we were a little skeptical about our flights. Well, there was absolutely no problem at all. The flights were direct from Dallas to London then to Munich and back to London from Budapest. Timing between flights was excellent, gave us enough time to navigate Heathrow. The Magni was beautiful. We had the Explorer Suite and it was such a luxury for us. More room than we really needed as we were not in our cabin much. The 110 outlets were a plus, very easy to plug in Ipad, Iphones. The safe was large and held the ipads, etc. Heated floors in the bathroom were great, even though we did not have any ice or snow on the trip. The food was good. Enjoyed the lobster and the filet with foie gras. A couple of the nights the pork dishes were good, but not great, however my husband had the steak most nights (optional) and it was good and cooked to his tastes. The wait staff from Pam who poured the drinks and wine to Karyzma who waited on us was knowledgeable, friendly and attentive. They went out of there way to learn our names and what we liked. My husband had his coke light even before sitting down. Made us want to eat in the dining room and at Karyzma's tables only. Friends traveling with us wanted to go to the Opera in Budapest (we had already gotten our tickets on line) and utilized the Concierege. That was done without a worry and they had great seats. Marek, the Cruise Director was fantastic. His Mozart show is not to be missed. The information he gives is correct and done in a manner anyone can enjoy and learn. I would love to see his Dracula show sometime, I can only wonder. Tibor was our cabin steward and worked hard and had taken care of our needs. All the staff was great and personable. Kyle did a great Tina Turner impersonation. The ports were the usual. But in Vienna they had a by subway walking tour of Vienna, which we took (we had been to Vienna several times, but not on the subway). We now feel comfortable on the subway there and got to see the Schmetterling Haus (butterfly house) and the Royal Treasury at the Hofburg. The hotel, Le Meridien in Budapest was beautiful and perfectly located for our Opera excursion. It was a short walk to the Opera, and the Christmas Market around the hotel was still open till Jan. 1. In short, this trip was perfect from start to finish. Weather was good, river levels good, no lock strikes and the ship functioned well. This is our fourth Viking trip and most of them had a small glitch or two due to weather or water levels, but we enjoyed those trips too. Thank you Viking and the staff of the Magni for a great Christmas to New Years cruise that we won't forget for a long time. Read Less
Sail Date: December 2013
Sailed on Viking Magni Christmas 2013 with another couple. Only glitch was airline 'lost' luggage for 1 of the 4 I was traveling with (no fault of Viking). Luggage lost was delivered to our stateroom next day (thank you Viking ... Read More
Sailed on Viking Magni Christmas 2013 with another couple. Only glitch was airline 'lost' luggage for 1 of the 4 I was traveling with (no fault of Viking). Luggage lost was delivered to our stateroom next day (thank you Viking staff for calls made). 1. Stateroom was clean, well kept 3 times daily (stow your luggage under the bed folks) & spacious. 2. Meals were served 3 times daily with ample hours to figure out when we wanted to eat on board. Selections were great: Breakfast included eggs, fruit, omelets, juices, coffee / American and European favorites. Lunch was the same (included special orders from the menu) and Dinner was always the best ever ... adult beverages, fine steak, salmon, salads, appetizers, deserts. Service was a '10'. 3. Tours included were easy to figure out (not only were they written out in the package we received when embarking; the evening before we got to the next port ... cruise director would remind all of us when to hook up with the bus, the walking tour, etc). 4. Entertainment ... fun!! If we stayed on board (trying to get over a cold we caught before boarding) we had access to the on board library, the Wi-Fi access on 2 deck levels, the sun deck on top side, the video in our stateroom showing the camera of which lock we were going through and we had the on board staff repeatedly asking if we needed anything (dang, the staff was amazing!!!). 5. Close quarters - Yes, it was fun to get to know the other 180 +/- fellow guests. Some were nice, some were not. All were a lot of fun to meet. I (personally) love traveling like this!!! I swapped emails with a bunch of the nice ones and waved good bye to others (no email offered). Can't believe how nice this trip was!!! All transfers, cabs, tours, meals, towels, smiles included - I was able to do my own thing when I wanted to AND had all details set up by Viking for 90% of everything else. I will be traveling with Viking again. Loved it!!   Read Less
2 Helpful Votes
Sail Date: April 2014
This being our 4th cruise with Viking we were prepared for the varied well designed meals, the wonderful way the crew answers questions and offers solutions for any situation. We have been in Amsterdam several times and understood the ... Read More
This being our 4th cruise with Viking we were prepared for the varied well designed meals, the wonderful way the crew answers questions and offers solutions for any situation. We have been in Amsterdam several times and understood the openness by which the Dutch accept different life styles. We understand the Euro and the union that was formed throughout Europe, we were aware of the ease of getting from the airport to the city and the small crowded streets as we moved our luggage to an apartment for a pre-three-night stay. But having never been in the Netherlands in April, we were not prepared for the beautiful fields of flowers and the crowded Keukenhof gardens. We have never seen that many buses in our lives. But April in Holland is not to be missed. It's truly an explosion of color, taste, and emotions as you wind your way through the wonderful canals and streets of the various little villages. Some shops and cafes were closed, but you could find a cup of coffee or a souvenir somewhere, and at the end of each stop there was a friendly crew to assist you on board and prepare you for the next delightful surprise at the dining table. We've booked a Viking Cruise for September 2015 and look forward to all the quality it offers. Viking is truly the ruler of the rivers in Europe. We hope each year will give us another of their wonderful voyages. Read Less
Sail Date: May 2014
This two week tour starting in Amsterdam and ending in Budapest, Hungary was outstanding. Every day the crew pampered us with great customer service, tours and fine dining. It was a bit pricey but overall we felt it was worthwhile to be ... Read More
This two week tour starting in Amsterdam and ending in Budapest, Hungary was outstanding. Every day the crew pampered us with great customer service, tours and fine dining. It was a bit pricey but overall we felt it was worthwhile to be able to visit four countries. River board cruises tend to attract an older crowd and even though we are in our 50s, we were some of the youngest on the ship. I would not recommend anyone bring their young children or teens on this tour. We always knew what adventures and optional tours were for the upcoming day and the quality of the tours was unquestionable. Highly recommend this Danube River cruise. Read Less
Sail Date: July 2014
Wonderful trip! This is a great way to see a large area of Europe . The ship was immaculate. The food offered a wide variety of regional food as well as traditional favorites of steak, chicken and fish. The food was very fresh and offered ... Read More
Wonderful trip! This is a great way to see a large area of Europe . The ship was immaculate. The food offered a wide variety of regional food as well as traditional favorites of steak, chicken and fish. The food was very fresh and offered healthy choices. Excellent!!The crew was so kind and wantied to make you feel welcomed. They greated you with a smile wanting to make sure your trip was perfect. The tours in the towns we visited were lead by local area guides who were able to give you so much history of the area. They all seemed so proud to share their town. We have traveled in Europe several times both with a group and on our own. This cruise provided a perfect blend of both styles of travel. The mornings we had tours and afternoons we could explore on our own. We plan to go on another Viking cruise. Read Less
Sail Date: July 2014
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying ... Read More
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying "Viking in Red", with NO other identification? We were SO tired we didn't think to ask him for ID? Got in his van and spent a 20 minute riding to the SHIP in the RAIN! We boarded the Ship Magni at the Port of Budapest, but were supposed to be on the Viking Baldur, which we received notice 24 hours before we left home, it would not be available? So much for a smooth start! We were told by the check-in personnel at the ship, we were the LAST people to arrive on the ship! OK, the airfare was arranged by Viking?? The Viking Desk Clerk thought we were not going to show! We were shown to our Stateroom and Crashed! The next morning I called the on- board "Hotel Manager" to inquire about our luggage? We were told that our Airline, Air France LOST the Luggage 90% of the time? If that was true, why would Viking continue to BOOK travelers on this carrier? We were into the 3rd day of the cruise, before our luggage was delivered at the Port at Vienna!! Finally, we had clothes and the other people on the ship could stop talking about the people wearing the same clothes for 3 days!! We were told we could go SHOPPING in ONE of the Ports to purchase clothes?? Really, and what about the tours and sites for 3 DAYS? The ship was behind schedule for the first 4 days of the cruise. Stops at different locations (industrial ports) with bus trips to other locations to meet the ship? Every thing was blamed on WATER Level of the river? Well, with ALL their Long ships, was this their 1st experience with water levels? Again, distressing answers to Questions? We finally got back on schedule at Nurnberg! The personnel on the ship in the dining room, cabin, service desk, bar, and lounge were excellent! The stateroom, (Balcony) was very clean and the accommodations were good! The FOOD was substandard and the portions were SMALL. The advertising said, "Elegant and Food of the Area" , well we had mushroom soup 10 times, named differently each meal?? My wife was told there would be Lobster one evening and all she saw was "crayfish" in the soup on one occasion? The Chef was Indian, and raved about his menu selections at every afternoon briefing, conducted in the Lounge! We never saw any Indian Dishes, but why should we?? We were not on an Asian Cruise! If you have been on an Ocean Cruise, you will be appalled by this cuisine!! We believe that of the 14 dinners, only 3 were acceptable, not wonderful! The best meal of the day was Breakfast! No comment on Lunch, Sad!! The tours were very difficult for anyone with mobility problems and most were only exterior adventures, with questionable tour guides! These guides continually repeated information over and over again! Really, a third grade approach to adults!! We were offered a Musical Opera Concert on one evening and the location was an alternate site, because of remodeling of the Opera House and the chairs were so uncomfortable, that at the break, we moved to the rear of the room, so we could move around! My back was in such pain, I could not appreciate the event! We were Stuffed into an area for half the size of the attendees, on Strait BACK kitchen chairs!! A footnote to this (remodel comment) Most of the MAIN historic sites had (Scaffolding Erected) on Castles, and Churches at every stop!! Looks like they are spending the Tourist Dollars for the next round of visitors?? By the way, we have NO physical problems that effect our mobility! We have been on Ocean Cruises and tried this cruise because my wife had NEVER been to Europe. I spent 3 years in Germany and had let her know some of the highlights, before leaving the USA. I was concerned that she have a GOOD time and was only marginally concerned about MY feelings concerning the cruise! Well, I spent most of my time trying to make up for the shortcomings of Viking. We felt we would know after this cruise, whether we would do anymore ventures of this type? What do you think? Finally, TOO MUCH MONEY for the experience, and OVER advertised for the Actual Product! Don't waste your money, traveling through 68 LOCKS for 14 days surviving an experience you can do without! Read Less
Sail Date: July 2014
Our first time in Europe and with Viking River Cruises. What an experience! Our stateroom was great, but we were barely in our room since we took advantage of the included tours and most of the optional ones. Our guides were of high ... Read More
Our first time in Europe and with Viking River Cruises. What an experience! Our stateroom was great, but we were barely in our room since we took advantage of the included tours and most of the optional ones. Our guides were of high quality. They knew the subject matter and many were very entertaining too. The tour groups were small enough that we were able to move efficiently around each town. The use of individual headsets for each member of the group was very effective. We could easily hear the tour guides without having to be right next to them. We really appreciated seeing the palaces, castles, and churches. A lot of walking and a few days of rain, but we were prepared thanks to the trip material sent to us in advance. Our cruise director, Klause, was excellent. His daily briefings were very informative. The food was fantastic! The chef and his staff prepared a variety of regional foods that made it hard to choose which dish to pick. We ordered several dishes we may not have normally tried, but we had confidence in our chef and were never disappointed. I can't say enough about our wait staff! They were very efficient and served us as if we were guests at their homes. Just a few days into the cruise they knew our preferences in wine, soft drinks, and water. Even though they were busy we seldom had to wait for anything. We extended our trip by adding two days to the beginning of our trip in Amsterdam. Somehow we left our camera at the Radisson Blue hotel as we were transferring our luggage to the shuttle that took us to our ship. I contacted someone at the counter of the ship as soon as we noticed the camera was gone a few hours later. He contacted the hotel staff, but they offered little help. On advice of an experienced cruise passenger we contacted our Hotel Manager, Guiome, the next day. He started making contacts immediately and worked with Klause on the issue. Klause continued to make calls throughout the rest of the cruise. He kept us informed on a daily basis, but we were unable to recover our camera even though we had several reports that the camera was found and shipped to our next port. We really appreciated Klause's efforts to recover our camera. Even though we lost our camera and two days worth of pictures our cruise was a fantastic experience. We are continually looking at other Viking river cruises and ocean cruises.   Read Less
3 Helpful Votes
Sail Date: July 2014
Our ship was changed from the Baldur to the Magni due to low water. The crew was magnificent, the food was exemplary, and the tours we were able to accomplish were great. Our biggest issue was the ongoing mechanical difficulties that ... Read More
Our ship was changed from the Baldur to the Magni due to low water. The crew was magnificent, the food was exemplary, and the tours we were able to accomplish were great. Our biggest issue was the ongoing mechanical difficulties that resulted in a cancelled shore excursion, extra busing, offsite dining due to loss of electrical power. We missed part of the castles while cruising and the Lorelei rock. We also rejoined our ship at some unscheduled docking locations. Our final day ended at 3:00 in the morning. This was a very short 15th day. The crew was very helpful, extremely courteous, and tried to make amends for the ongoing mechanical issues. This was our first cruise with Viking. We were expecting a perfect trip because of the new ships, but were a little disappointed. Read Less
1 Helpful Vote
Sail Date: July 2014
This cruise was fantastic and I would highly recommend Viking. We travelled as a couple and weren’t sure what to expect but I have to say that we had one of the best holidays we have ever had, we met some fantastic people, had some ... Read More
This cruise was fantastic and I would highly recommend Viking. We travelled as a couple and weren’t sure what to expect but I have to say that we had one of the best holidays we have ever had, we met some fantastic people, had some great laughs, saw a myriad of interesting places, ate far too much and thoroughly enjoyed everything. The Magni was first class, it was pretty new and everything was modern. We had to pass through the Viking Sun several times when we were moored together and the Sun didn’t look half as nice. Our room was cute, had everything you needed and was just large enough to squeeze down each size of the bed and into the bathroom. I would suggest booking the best room you can afford however you are more likely to get a good deal on rooms on the bottom floor, just be aware there is no view and its fun watching the world pass by as you relax on your balcony while sailing along. The staff were lovely (big cheers to Roos the events lady who was outstanding), everyone was polite, helpful and kind and they seemed to work very hard. Bedrooms were cleaned and tidied twice a day, the beds were comfy, you could just about fit into the bathroom, the heated bathroom floor was lovely as were the toiletries. There is only one small washing line in the bathroom, we took along our own line and this, added to the existing one, meant we had no problems hanging our daily washing and the heated floor helped dry it overnight. We found the food outstanding, there was plenty of choice and nothing too outlandish. We weren’t hungry once, between meals there’s a coffee and cookies station with a choice of teas/coffee/cookies and even honey and lemon. Very impressive. The mooring in tandem thing was probably the only thing I didn’t like about the cruise, especially if you have booked a room with a view and all you can see is into the cabin on the boat next to you. This means you have to have your curtains closed. One time we opened our curtains and scared a couple on the next boat who were lying on the bed We were lucky in Budapest and had a view of the Chain Bridge which was out of this world, especially when its lit up at night - I would have been pretty peeved if we had been on the other side of the boat. It seemed to me that the left hand (port) side was given the best mooring views – this is the side which has the posh double cabins on the top floor so I suspect they pander to them first (which is fair as they pay the most). However on the second floor this side is all French balconies so you can get the best views and not pay full balcony prices. This is just my experience and not necessarily company policy. I should also mention that we were originally booked on the Viking Baldur but were advised a week before we left that the Baldur was stuck on the other side of low water and so wouldn’t be able to get to Budapest. The Baldur people were ferried by coach between 2 ports and had to change from the Baldur to the Magni. Be aware that the river level can impact your holiday. Luckily we were fine, smooth sailing all the way. Read Less
Sail Date: October 2014
We had a wonderful time! Our favorite vacation ever. The cruise folks were great! From our meal servers to our room maid to the managers to everyone, we were treated extremely well. The food on board was always varied and of high quality. ... Read More
We had a wonderful time! Our favorite vacation ever. The cruise folks were great! From our meal servers to our room maid to the managers to everyone, we were treated extremely well. The food on board was always varied and of high quality. The meals were some of the best relaxing time, a chance to chat with fellow travelers and exchange experiences. The visits to the cities on the way were always educational and well planned. The guides did a super job. As we review our pictures, we re-experience the whole trip and can't wait until we can schedule another cruise. I could go on for a long time about all the folks, visits, and memories we enjoyed, but I will end this review by simply saying "Thank you for providing a high point in our travel experiences." Jeff and Karen Hausdorf Read Less
2 Helpful Votes
Sail Date: October 2014
This was our first river cruise -- the Grand European -- and we went in with limited expectations, although at the steep rates we did expect the best. We weren't disappointed. No complaints possible about onboard conditions and ... Read More
This was our first river cruise -- the Grand European -- and we went in with limited expectations, although at the steep rates we did expect the best. We weren't disappointed. No complaints possible about onboard conditions and treatment -- everything was well-maintained and the staff were extremely helpful and cheerful. The food was also superb, thanks to chef Michel and his team. It was hard not to over-indulge. Wine was included with lunch and dinner. Program director Claus ran a good tour and onboard event program as well. Pianist Jerzy provided good lounge entertainment and there were some special concerts a few evenings. There were many activities, but no feeling of pressure to participate. It was an enjoyable and relaxing atmosphere and we had a lot of fun. We travelled with friends, which added to the enjoyment, and we met lots of other interesting people on board. A lot of the actual travel took place overnight, to permit shore stops and tours, with a limited amount of daytime cruising through the most interesting sections of the Rhine and the Danube. Most of the onshore tours were included, but there were a few optional extras. We chose a few and were happy with our choices (e.g. bus to Rothenburg, concert in Vienna, wine tour in Krems). Our shipboard days were very full, but you could always choose not to go onshore for a tour. There was plenty of relaxation time. We also took extensions in both Amsterdam and Prague. There was more free time in the extensions, but the tours were a little tougher, especially in Prague, where we had a very long and gruelling first day. Fitness involved walking, since there were no exercise facilities on board apart from a walking track on the top deck. Tours at the stops were mostly on foot, and many on cobbled streets. Some were quite lengthy, a challenge for some passengers. I know I was stretched at times, having arthritis. They did offer some slower-paced tours in certain spots, as well as some tougher trips in others. It balanced out pretty well, but I would like to have seen a lot more information ahead of time in order to pace myself better. As well, they always give distances in times, and everything seems to be "5 to 10 minutes"...whether it could be 5, or 25, depending on your degree of fitness. A distance in kilometres would be more helpful, with information on the degree of incline and the frequency of stairs. We had our flights and transfers arranged by Viking as well, and another time would probably do our own. Transfers were "legal" but very tight, with little leeway for delays or getting lost in airports like Frankfurt. We got where we were going, with our luggage, but it was the most stressful part of the trip. We found Viking responsive to comments, both good and critical, and felt we got good value for the trip as a whole. We would consider travelling with Viking again, possibly on one of their new ocean trips. Read Less
3 Helpful Votes
Sail Date: December 2014
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. ... Read More
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. Lunch was waiting when we arrived, and when our cabin was ready we were escorted there. The cabins on this new ship are quite nice. Smallish compared to today's ocean vessels, but with at most 100 cabins on a small ship one expects the cabins to be small. We managed and did not have complaints about space, the bathroom, etc. They only put duvets/comforters on the beds, European style, so one had to adjust the temperature in the room for that. In general the public areas were nicely done. The ship itself was fine. However, a Viking river cruise is very different from an ocean cruise in many ways. Even adjusting one's expectations accordingly, it may not be one's cup of tea. Dining: there are no tables for 2 or, from what I saw on our ship, for 4. That means there WILL be new friends made whether you seek that or not. The food is okay. Not great. At times not even average. The small portions did not bother us, but the lackluster quality of much of it did. The free wine was below par---I could tell and I am not a wine nut. My husband is and he found the red so lacking in any depth he would not drink it. The white was slightly better. It is excusable for Viking to serve such bad wine on a cruise of the Rhine through wine country. They have a drink package you can buy to upgrade---one way they are copying the big cruise lines. At times there was just oddness to the food. At one lunch we ordered beef off the menu, only to receive gravy with---I am not making this up---some mushroom bits and about 1/2 oz of beef shreds floating in it. Why let that out of the kitchen? Just say you are out of beef! Service: This was a mixed bag. In the dining room we finally found the best waiter---the only one who came close to providing the service we expect on a cruise. Before him we had a pair that spent more time joking with passengers than serving, and another who could not remember anything. At breakfast one day I waited for 15 minutes before a waiter approached me, and the room was not even half filled. At eveery single dinner I had to ask for sugar with my coffee, and for refills. Our cabin steward, a young woman, never came to introduce herself so I could not request the extra towels I needed. After I brought my little list to reception, she showed up exuding attitude that I had done that. It was the last we saw her. Some days her making up the cabin was perfunctory. There were stewards who finished in less than two hours, like ours, and others who were working all day scrubbing down their cabins. Try to get one of the latter. The reception staff on the whole was good, although one man barely controlled his impatience. There is no digital/computerized system for checking that passengers have left, so you have to hand in a little card when you return so they can count noses. The excursions were a mixed bag. We had two good guides out of the week, a few okay ones, and two horrible ones. Some do not know how to lead a group of 25 through a city. It is necessary to periodically stop so the group can stick together and you don't lose the ones at the end as the group strings out along city sidewalks. Too often that is what happened, with passengers getting annoyed. This told me that these were for the most part not professionally trained guides. At the end of our visit to Strasbourg we were treated to a forced march back to the coaches that lasted a half hour as we hustled nonstop for two miles. I think the coaches could have parked closer---for a price that Viking did not want to pay. There is one free excursion every day. There were also several "optional" ones during the week, for additional money. One of those went to Kolmar, France, late afternoon. Really, it was nothing more than a bus shuttle to and from a town less than 20 minutes from the dock, plus a walk through the town. Not included was a visit to the church where Matthias Grunewald's Isenheim Altarpiece could be found. When I suggested to the Cruise Director that it really should be included for those who chose to go ---it was only five minutes from where the walking tour ended---- he commented that most people have never heard of it. Well, true, but isn't travel about learning things you did not already know??? This is an Art History 101 work, meaning it is important enough to get into the most basic textbooks. I went on my own, and most of my table mates that night regretted they had not been informed of its importance. Our fellow passengers were mostly new to river cruises, but experienced in ocean cruises. Just like us. They were all Americans. Just like us. Most were over 60 and looked it, just like us (although my husband does not look his age, and he appeared young compared to most of the others.) Anyone younger than 50 would think they had made a mistake booking this cruise. There is no entertainment to speak of. We ended up watching reruns of Downton Abbey most nights in our cabin. There is one gathering place with a bar, and that is it. No amenities. No shows, No gambling. No coffee house. No spa. No fitness room. No pool. No ice cream off hours (actually, no food except cookies between meals, period, and no room service ever.) The "free specialty coffees" available 24/7 come out of a machine, and not a good one. Even the tea bags at that self-serve station are cheap. A number of the less positive reviews comment on the over-ripe fruit on these ships. It appears to be all of them. I watched some plums go from ripe to dead as each day passed. There is wifi, but it is spotty. At one town we docked so that the reception dish was under a bridge. No wifi that night. Christmas Markets---they are on both the French side and the German side of the river. The German ones are more authentic. The French ones are massive and commercialized to where hordes descend on the weekends. More to the point ---and I should have thought of this!---if you take a Christmas Market cruise, you are cruising during the shortest days of the year. It was dark by 6. So very little of the river was seen, because it was dark when the ship cruised the river. We went through many locks, which would have been interesting, if one could have seen them. We had only one day when the ship cruised during the day, and the Cruise Director gave a multi-hour talk about what we passed. I wish I could say I was impressed, but after a while every small ruined castle on a hill looked like another pile of old stones. I was much more interested when we passed the campuses of major chemical plants. They went on for miles, and at night looked like something in a sci-fi movie. We are still deciding what we thought about all of this. My husband is not inclined to do another river cruise. We both do not think it represents a good value, or a good way to see these towns. Viking has some rough edges, especially in staff and service levels. Better to take trains and book hotels and go to towns we really want to see, or take an ocean cruise and enjoy better spaces and amenities. Read Less
Sail Date: December 2014
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency ... Read More
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency (NOTE: see below note regarding room odor); wonderful captain and terrific tour guides. Negatives: 1.Having taken a Uniworld Seine River cruise two years earlier, I can say that Viking service does not match Uniworld's. If you can afford the price difference, opt for a Uniworld cruise. This was seen most strikingly in the dining room when at times, there was five to ten minute wait to get a fork or a refill on coffee (this may seem minor to some but it's a little frustrating when it happens numerous times.) 2.This lesser quality of service was also reflected in the odor (sewage like) that was often detected on the Main Deck/lowest level. While the front desk staffer curtly and a little rudely brushed off the complaints, we often saw maintenance personnel working outside those same staterooms when the odor was particularly strong. If you're booking a room on the Main Deck on the Magni, avoid those rooms closest to the main stairs. 3. Because of the holidays, our itinerary was a little different than advertised. There was little explanation for the changes or information on the substitute ports. If we hadn't been on a Uniworld cruse, I'd probably would've have given Viking a better review but now I see a definite difference in the level of service. River cruising is a terrific way to travel Europe (awesome for families!) A Viking cruise is still a treat but if money is no object, book a Uniworld trip. Read Less
Sail Date: December 2014
Our first river cruise was a memorable experience. Lovely ship, excellent crew and Christmas markets and scenery galore. Weather was cold and rainy, but from the Explorer Suite at the stern of the ship, who cares? We had a ball, even ... Read More
Our first river cruise was a memorable experience. Lovely ship, excellent crew and Christmas markets and scenery galore. Weather was cold and rainy, but from the Explorer Suite at the stern of the ship, who cares? We had a ball, even though the engine noise woke us up repeatedly whenever the ship entered a lock. (Who knew there were so many locks to navigate along the Rhine?) The highlight of the trip was the crew on board, especially Alex, who was the stateroom attendant. She went out of her way to make us comfortable every day. Read Less
2 Helpful Votes
Sail Date: April 2015
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered ... Read More
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered NO HELP. I had to complain and complain to get them to take me to a pharmacy in town on the last day or so before we finished the cruise. River cruises, according to what we were told by Viking, have no medical facilities on board, not even aspirin or cold medications. Because they are so close to towns they say they don't need to. I disagree. He came home to a case of double pneumonia and had to be on antibiotics for two rounds. Not only that but each time we docked we were either up against another ship or up against a rusty pier and could not use our veranda for which we paid extra. Worst cruise I have ever been on. The excursion were fine except for walking in pouring rain. the people we met were fun. But as far as the staff - no thank you. I have a credit waiting for me to be used on a future Viking cruise and will not use it. Read Less
5 Helpful Votes
Sail Date: April 2015
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time ... Read More
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time cruises. Now for my review of our trip to the Tulips and Windmills, Amsterdam to Belgium and back to Amsterdam. We also stayed two extra days in Amsterdam prior to the trip although one was wasted with travel. All travel arrangements done thru Viking, including insurance and transfers. Left Tampa 6:30 pm, flew to Kennedy, then to Paris, then to Amsterdam, arrived around 3:40 pm local time. Transfer Driver not there. He had picked someone else up who was wearing a Viking sticker but never asked their name. Took them to our hotel, the Movenpick, which was very nice but too far from downtown. They weren't even staying there. That's when they found out they left us at the airport. We had to get a tour guide from another company to make phone calls for us. Not a good start! Finally got to the hotel about 4 pm local time. Was told that the Flower Parade which is held once a year was nothing to bother seeing so settled for a walking tour of Amsterdam, which we could have done on the last day of the cruise. They should have offered it as a special excursion. And they knew that we would be docking back in Amsterdam on Saturday when the Jewish Museum would be closed. why didn't they switch a tour around or at least remind us of that happening so we could have gone during our first days there. WE thought we were getting an upscale cruise, but it was horrible.Viking River Cruise - Worst cruise we have ever been on. Between lousy weather, wind, rain, cold, even saw hail, for half the week, then we couldn't use our veranda which we paid extra for because the ship kept docking up against either another ship or the rusty metal docks which became our view, and then illness. We were in Cabin 211 and apparently all the odd number cabins had this same problem. There was no indication in any of the cruise literature that our view would be obstructed. Viking doesn't even tell the travel agents this info. And I have pictures to prove what I am saying. We had to walk thru another ship at times to get to the shore and people had to walk thru our ship at times to get to the shore. That wouldn't be bad if it didn't block our view. The second half of the cruise also had horrible weather. I have pictures to prove our view and horrible weather. The water canal cruise was in the pouring rain; the very wet guide in Hoorn kept forgetting what he was supposed to say. The poor people whose homes we visited had to deal with cold wet people with wet shoes. But they were very gracious about it. There was one tour, thinking Antwerp that we even had hail. There was no way to get off the ship and walk to various places as we were docked in mostly industrial ports, and had to be shuttled back and forth to town. The last day in Amsterdam there was a lapse in busses, from 3:30 to the next one at 5 pm. We went looking for a pharmacy, we didn't want to stay in town with the crazy mobs from th rock concert and beauty convention and cruise ships, we wanted to get back to the ship so we could rest up. In Kinderdjk, even the guide, who lives there, said the weather was horrible and couldn't wait to get back indoors. Again, another cold wet windy raining day. Yes, both of us came home sick. He came down on the second Wednesday or so with a sore throat, cold, runny nose, cough, etc. I caught it towards the weekend. Came home 10 pm Sunday night, He went to Urgent Care as he was so miserable didn't want to wait until 3:30 for reg doc. He has a strep infection, sinus infection, fever was 101.7 at the docs and higher later and can't hear. I have something wrong with my ear, inflamed or something, couldn't catch what the doc said but both of us are on antibiotics and other meds for this darn thing. I am trying to prevent my symptoms from becoming worse since he was told he could be contagious. He had to go back to the primary doc, have exrays for his lungs today, and changed to a stronger antibiotic. And when on the River Cruise we were told they are not allowed to sell any medications including simple aspirin. We had brought some things but fortunately one of the other guests had some Nyquill they shared, and we found a local doc who gave us the equivalent of Tylenol but stronger, and I gave him my nasal spray to use until we could find a pharmacy. We were able to get some other simple meds for him by walking around and finding a pharmacy but were told that things like Nyquill, Dayquill, Contac are too strong so they don't sell them. He missed a couple of excursions and meals, but he did get to see the Keukonhoff Gardens and I think I would have put him in a wheel chair to see that as it was the highlight of the trip since we missed the Flower Parade the Saturday before we left Amsterdam. Fortunately another of the guests that we were spending time with is a Doctor and he helped us figure out what to do. But after 17+ hours and 3 connections to get home we are still functioning but not well. We had the dog sitter keep the dogs an extra day and will pick them up today. Had to cancel two social events because of this dam thing. The Concierge said he tried to get Viking to change our flight arrangements but to no avail, so we had to do the triple change on the way home. Thus my ear drum popped, had a nose bleed on the plane and he lost his hearing. Our expensive Travel Insurance program ($1500) was worthless. We were told that either he would have to be admitted to the hospital and if they could not cure him then they would jet him home. And also, he would have to be seen by a doctor and certified that he was not well enough to fly and maybe they might have jetted him home. Or we could have made other flight arrangements on our own ($5,000+) extra and then try to collect from the Insurance company's claims department later. And it was bought thru Viking. Viking never offered to get us a doctor on board until The last day and then he would have missed Keukenoff. Have no plans to go on another Viking cruise. And am not a big fan of Air France either. We sat on the tarmac for 1.5 hrs after arriving 1 hour early and we thought for sure we were going to miss our Delta flight home which is the last flight out of Kennedy to Tampa. Last time we flew this combination we did miss the flight home and had to stay overnight in NY. I think that Viking is expanding too quickly and cannot give the service their clients deserve. The ships are getting old and could use a bit of freshing up. The people we met were delightful which was a lifesaver. And we were liking the idea of them doing the Mississippi in 2017 but we won't be on it. All the hype one sees on TV? Well. We didn't see it. Oh did I mention that the only authentic Belgium food served was at the waffle demo and 6 pieces of chocolate at a dinner. The Dutch stew supposed to be a sample of real Dutch food, was a joke. We had a Dutch stew in a restaurant in town the second night on our own and it was wonderful! We were also told that because of so many allergies, and varied tastes of the people on board the chef doesn't use much in the way of seasonings, that explains the bland dishes. One night my husband ordered prime rib, and gave me the first bite which was ice cold. So we sent it back. The next piece came out raw so we couldn't eat it. The next order was a piece of salmon that came out over cooked. Read Less
1 Helpful Vote
Sail Date: May 2015
This was our first River Cruise and what a fabulous adventure it was from the start in Amsterdam to the spectacular finish when we arrived in Budapest and it's amazing light show! The crew on our ship - the Magni were outstanding! ... Read More
This was our first River Cruise and what a fabulous adventure it was from the start in Amsterdam to the spectacular finish when we arrived in Budapest and it's amazing light show! The crew on our ship - the Magni were outstanding! They liked what they did and it showed. We so enjoyed their high energy level and how much fun they were to be with all the time. As we cruised, ultimately through 67 sets of locks, we gazed at castles, churches and gorgeous scenery and enjoyed our meals that matched the region we were in with regional dishes and drink. We were entertained nightly with activities, toured many cities during the day, had demonstrations and educational lectures. Yes! - we will be back traveling yet another river with Viking! Read Less
3 Helpful Votes
Sail Date: May 2015
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What ... Read More
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to look out - only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - one time the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! And then another ride to the ship. Some people had packages from their travel agent that included all drinks (even premium ones) and all tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! Viking must pay travel agents something - why not give it to those who book directly? The top deck was not open except once in the beginning and the last day - even when we were in port on a sunny afternoon - they did not bother to put up the railings or seats! Meals were overcooked on several occasions - chef was concerned but that did not make eating them any easier. Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
Sail Date: May 2015
This was our trip of a lifetime, and we anticipated the best...we were not disappointed. If we did cruises on a regular basis, perhaps we would have a more informed ability to review (to be critical!!), but the whole experience lived up to ... Read More
This was our trip of a lifetime, and we anticipated the best...we were not disappointed. If we did cruises on a regular basis, perhaps we would have a more informed ability to review (to be critical!!), but the whole experience lived up to our expectations. The cabin was compact but completely functional, and as we did not spend a lot of time there apart from sleeping, there were no issues. The service overall was great, and that was the case in all areas of the ship. We were well catered for with food at all times - by the time we finished, we were glad to be able to experience different types of food, but we didn't tire of the ship food while we were cruising. Our fellow guests were interesting, and we became friends with a number of them. Our cruise adviser had suggested that there would be more of a mix of people than there actually was - the guests were about 70% USA in origin; but they were very good company. The shore excursions gave us a lot of pleasure, but the guides varied - some were totally exceptional (funny, informed, and with excellent language skills), some were very ordinary (basically the opposite of the exceptional), and the rest were between those two extremes. Fitness and recreation were almost non-existent, but we can't really blame the cruise company for that - high water levels meant that the top deck (which is the primary area for fitness and recreation) had to be closed off for most of the cruise for safety reasons (i.e. there was very little clearance under the bridges). The only criticism is that a significant proportion of the passengers (perhaps 1 in 4) came down with severe gastro, and the crew did not provide any helpful communication about this. Apart from providing a hand sanitiser for each cabin, there was no other action taken; at least, not that I was aware of. Overall, this was a great trip, and I would recommend it to others. Read Less
Sail Date: May 2015
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to ... Read More
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to wake up 3 days in a row only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - once the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! Some people had packages from their travel agent that included all drinks (even premium ones) and tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! The top deck was not open except once in the beginning and the last day - even when we were in port - they did not bother to put up the railings or seats! Meals were overcooked on 4 evenings - the chef was concerned but that did not help eating it! Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
1 Helpful Vote
Sail Date: May 2015
Just loved the trip. It was my first river cruise and was afraid 2 weeks would be too long but it was perfect. We were on the Magni, a newer ship offered by Viking. We had excellent and friendly staff. Each day had a different experience. ... Read More
Just loved the trip. It was my first river cruise and was afraid 2 weeks would be too long but it was perfect. We were on the Magni, a newer ship offered by Viking. We had excellent and friendly staff. Each day had a different experience. Loved the time spent on the sun deck. We had very good weather. We had a few showers and only 1 day of rain. Our cabin was on the lower level but room had ample storage. It was very quiet room. And had both 110v and 220v outlets. Food selection and dining staff went out of their way for us. Coffee, tea and cookies were always available. The Magni had 150 passengers. Which was just the right amount. Plenty of people to socialize with and plenty of space to be alone if you chose. I was traveling with someone who needed a cane for long distances. We were both concerned that the shore excursions might be too much for him and he was concerned he might not be able to keep up. We loved the "leisure" group for slower walkers. We saw almost everything that the other groups saw but it took us on shorter routes and a slower pace. While the faster was climbing to a "lookout" or group was on the "lookout" for a beer garden for pretzels and cold beer. We were all happy. I chose a few of the optional excursions but the excursions that the ship provided were excellent. Read Less
Viking Magni Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.0 4.6
Entertainment 3.0 4.2
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 4.7
Enrichment 4.0 4.5
Service 4.0 4.9
Value For Money 3.0 4.4
Rates 4.0 N/A

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