4 Helpful Votes
Sail Date: October 2018
We chose the cruise for the same reasons as Judhess. Because of the low water, our trip was a big disappointment. After the first night spent on the Viking Idun in Budapest, we made our first transition to another Viking Ship (this time ... Read More
We chose the cruise for the same reasons as Judhess. Because of the low water, our trip was a big disappointment. After the first night spent on the Viking Idun in Budapest, we made our first transition to another Viking Ship (this time the Magni). And, still, after a few days we made a change to another ship and then the last night to a hotel in Amsterdam. We spent many hours being transported by busses to go on excursions we had signed up for and some that the staff selected for us. A big disappointment was arriving in Cologne for a tour of the Cathedral only to find that our arrival was timed during a time when the cathedral was closed to tours. We had a tour that was dismal, ate lunch at a restaurant and then on the 20 minutes after lunch on our way to the bus, we slipped into the Cathedral for about 8 minutes. Terrible planning. We also missed the windmills. Originally we were offered at voucher for our next trip of 25% of what we paid for our GrandEuropean trip. Upon arriving home, that voucher was canceled and we did receive a voucher for our next Viking Cruise with the value of half the expense of our cruise. Likely they read the surveys, which if like ours were quite negative. It is too bad that Viking was not honest up front, had refunded our money and we could have chosen a cruise of our choice with out all of the monkey business. We know of other cruise lines that have done that when they could not provide the services they originally offered. Tour guides for excursions were mostly outstanding except for... Cologne and Nuremberg. Food was marginal to very good. Service was good.Kaitlyn, our activity director was wonderful, but ended up having to spend a lot of time trying to figure out what we were going to do next. Friends of ours took a similar cruise on AMA waterways in June and raved about the food, the service the tours and VIKING, TAKE NOTICE... the outstanding evening entertainment... they had folk lore dancers, music that was not mostly opera. They did not play three nights worth of trivia games. On the night they were in Budapest, the ship even cruised the docking area so they could see the illuminations of lights. The German night was the most fun in the dining room. Of course, we will use our 50% voucher from our past trip, and all I can say is, Viking should have refunded the 50% of our money AND, we only hope, the next trip is as good as we have heard Viking cruises can be! Getting on each ship was handled well, but the first night we learned we were moving to the magni the next day! Read Less
1 Helpful Vote
Sail Date: August 2018
Beware the excellent marketing pitch given by Viking Cruise line. To see their commercials you imagine days of luxurious vistas and exclusive sightseeing. What we got on our 14-day cruise on the Danube and Rhine were hotels, ship changes ... Read More
Beware the excellent marketing pitch given by Viking Cruise line. To see their commercials you imagine days of luxurious vistas and exclusive sightseeing. What we got on our 14-day cruise on the Danube and Rhine were hotels, ship changes and a dozen bus rides. When we were on board, we were often tied to boats three abreast or moored in industrial shipyards. The view from our patio was the patio of the ship tied up to us. Viking spokesmen blamed this on the drought and shallow river beds which they did not disclose to us until five days before our vacation. In reality this had been going on for several months. For our inconvenience, we were offered a 25% credit on a future cruise which will never happen in my lifetime. This is billed as a high-end vacation but was actually shuttling with mobs of people to crowded tourist areas in Hungary, Austria, Germany and the Netherlands. Buyer beware! Read Less
2 Helpful Votes
Sail Date: June 2018
Recommended by travel agent. The ship allowed an obviously sick man to board and infect numerous passengers and the crew. He should because of that person, I was infected with the flu and missed 80% of the cruise and tours, being ... Read More
Recommended by travel agent. The ship allowed an obviously sick man to board and infect numerous passengers and the crew. He should because of that person, I was infected with the flu and missed 80% of the cruise and tours, being confined to may stateroom because of illness caused by the sick individual. It was very unfair. One of the tours had to be cancelled because of a river closure. Viking refunded $40 of the $49 and kept $9. The air reservations were made by incompetent people who don't how to allow for time to get off on plane, go through security and customs and make the connecting flight. We missed the connecting flight and had to wait for a much later flight. We arrived in Budapest after midnight. Viking did not meet us at the airport. They said it was too late (their fault) and could not inconvenience an employee. Only passengers should be inconvenienced. That was the attitude throughout the trip. We had to take a taxi from the airport to the ship and Viking refused to refund the tip we had to pay the taxi driver. This was the worst cruise ship experience I have ever had. I will never travel with Viking and again. What was good? The food and consideration of the chef for my inability to eat anything solid for days. The chef made me fresh ginger tea, than broth until I could eat solid food. I have high praise for the chef. Read Less
2 Helpful Votes
Sail Date: September 2015
The Viking River Cruise longship from Amsterdam to Budapest doesn't go to Budapest it goes to Nuremberg, then to where you get to pack your bags again then get on a bus for three + hours to Passau where you get another barge. And ... Read More
The Viking River Cruise longship from Amsterdam to Budapest doesn't go to Budapest it goes to Nuremberg, then to where you get to pack your bags again then get on a bus for three + hours to Passau where you get another barge. And unpack your bags. That's right your Viking Longship is a barge. A self powered barge, but a barge just the same. Which is not all bad. Stable and roomy come to mind. All of the crew are great! But the people in charge of running the cruise are not. They lie by omission. Asking about barge changes will get you no where. They haven't run a single barge from Amsterdam to Budapest in over three months and they don't want you to know this. The office did not respond to a single inquiry. Other than a 'don't reply' acknowledgement of email receipt. They ( corporate headquarters) put all the burden on the crew aboard the barge. The barge also SKIPPED THE REGENSBURG STOP! unless you want to take another long bus ride. Then the second barge DOES NOT GO TO BUDAPEST IT GOES TO KORMARON 60 + miles TO BUDAPEST FOR THE FIRST OF THREE BUS TRIPS TO BUDAPEST. Over an hour and 15 minutes each way. To summarize, no single Viking boat is going from Amsterdam to Budapest, and hasn't for three months. Even the second boat goes only to KORMARON. The Viking company ( based in Switzerland) is keeping this really quiet. They sent me an email two days before departure saying this might happen. Never mentioning Kormaron. However most of the passengers onboard were completely shocked at this trip changing news. And I, like many passengers was already in Amsterdam. Making it too late to back out. Total failure for Viking. Also VERY IMPORTANT IF YOU ARE UNDER 65 DON'T TAKE THIS TRIP. All senior citizens are not infirm or stodgy but a sizable fraction are. I am 59 and quite probably the youngest guest. Also many days your boat will be sandwiched between other boats making the additional expense of veranda worthless. Read Less
2 Helpful Votes
Sail Date: April 2015
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered ... Read More
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered NO HELP. I had to complain and complain to get them to take me to a pharmacy in town on the last day or so before we finished the cruise. River cruises, according to what we were told by Viking, have no medical facilities on board, not even aspirin or cold medications. Because they are so close to towns they say they don't need to. I disagree. He came home to a case of double pneumonia and had to be on antibiotics for two rounds. Not only that but each time we docked we were either up against another ship or up against a rusty pier and could not use our veranda for which we paid extra. Worst cruise I have ever been on. The excursion were fine except for walking in pouring rain. the people we met were fun. But as far as the staff - no thank you. I have a credit waiting for me to be used on a future Viking cruise and will not use it. Read Less
Viking Magni Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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