1 Helpful Vote
Sail Date: July 2015
We were celebrating a special birthday; Viking River Cruises were highly recommended to us. We had trouble with the airlines and Viking was very sympathetic and pro-active regarding our situation. The food was excellent. Morning ... Read More
We were celebrating a special birthday; Viking River Cruises were highly recommended to us. We had trouble with the airlines and Viking was very sympathetic and pro-active regarding our situation. The food was excellent. Morning breakfasts were the best. The entire staff on the Magni were magnificent and I cannot complement them enough. We were able to have friendly relationships with the Maitre'd, the waiters and even the Ship's Director and all worked to ensure that our stay on board was everything we hoped for. The cruise excursions were wonderful. The night prior to our excursion the ship filled us in on the ports of call and the highlights of the destination. The tour guides at the destination were very informative. Our ports of call were beautiful, We were fortunate to have a little bit of history and great food and fun at each destination, coupled with learning the culture and seeing the places of interest at each port. I highly recommend Viking Cruises. They thought of everything and helped to make our vacation a wonderful experience. Read Less
Sail Date: July 2015
This was our first river cruise. The ships (Magni and Baldur) were excellent, including the staffs. The Danube became too low near Passau, Germany, so we merely switched ships and continued on our way to Amsterdam with hardly a glitch. ... Read More
This was our first river cruise. The ships (Magni and Baldur) were excellent, including the staffs. The Danube became too low near Passau, Germany, so we merely switched ships and continued on our way to Amsterdam with hardly a glitch. Staff took our luggage from one ship to the other, and we took a 4 hour bus ride to the second ship, so we got to see some of the country we would have otherwise missed. We even had the same stateroom number. Viking handled this transition extremely well! The port excursions were interesting and well planned. Staterooms were clean and had everything you might need. Meals were terrific; our only issue there was we would have preferred to eat dinner earlier than 7 o'clock. Our concierge made disembarkation easy--arranging taxi service to take us to our hotel in Amsterdam. All in all, if we were to do another river cruise, we would make sure it was with Viking. Read Less
1 Helpful Vote
Sail Date: June 2015
Four sisters and two husbands in their late 50's and 60's took a river cruise from Amsterdam to Budapest with pre and post hotel packages. We made arrangements through a travel agent using an "All Viking" package. It ... Read More
Four sisters and two husbands in their late 50's and 60's took a river cruise from Amsterdam to Budapest with pre and post hotel packages. We made arrangements through a travel agent using an "All Viking" package. It was a wonderful experience with no hassles related to the cruise, flights, transfers, hotels, and other arrangements. We saw many people looking like zombies that must have booked their own arrangements, walking through the airport wondering where to go, looking for transportation, rolling bags down the city streets searching for their hotel, etc. We were escorted to baggage, customs, and transfers by a Viking agent. It couldn't have been easier and stress free. All of us applaud Viking for adopting a business model that will bring us back to them. We are very experienced ocean cruisers, starting from the late 70's. It stopped a few years ago because service, food, size of ships, and the hassles of tendering in ports tired us of the experience. Our Viking boat was about 95% full which meant 180 passengers. We tied up very close to each city center so walking or bus tours were convenient. If you remember the "old days" of cruising, Viking will bring you back. Service excelled, food was very good, you met your staff and could talk with them instead of having them rush off for whatever reason. We never felt nickeled-and-dimed, crowded, rushed, or herded. Yes, you have to fly to Europe but it was worth it. Our staff could not have been better. Ionut, Rafael, Timmi, and Neomi were great. All the best to them. They were a big part of why this trip is so memorable. After landing in Amsterdam we were taken to our hotel (we opted for both the pre and post cruise extensions) we stored our bags at the Movenpick hotel and started walking the city. Very old with many canals, somewhat like Venice. Great old architecture. Watch out for the bike lanes and where you are walking/crossing streets. People will run you over if you are not careful. The light rail system is a breeze to use. We bought a two day ticket and traveled throughout the city. We went to the Van Gough museum and spent a couple of hours there. If you like his work it is worth it. That night, feeling a bit bushed we decided to eat in the hotel restaurant - Silk Road - and had a very good meal and wine. The next day, after our complimentary buffet breakfast (very good) we were escorted by a Viking guide on a walking tour of the city. History was explained and she took us through some neighborhood areas where you got a sense of how the locals lived and played. That night we walked about 100 yards to the Zouthaven restaurant. There is a concert hall above the restaurant and we were told that on event nights the restaurant is too busy for a quiet meal. Luckily there was nothing going on that night and we were able to sit, look over the river and have a very good meal. It was not pricey, service was good and even our picky eater found something to order. The next day we boarded the Magni and got settled into our rooms. The rooms are not large but there was plenty of storage space and two 120 volt plug-ins. We brought an adapter and only had to use it in the hotels. The bathroom was small but the shower doors swing so you can make more room for yourself if you want to spread out. The beds were comfy with good pillows. We got a French balcony room and were not disappointed. The boat has an upper sundeck with canopy and loungers so if you wanted to be outside it was available most times. I say most because it was closed for four days due to safety concerns regarding low bridges. The public areas were nice. You could sit inside with air conditioning or a sunroom or outside depending on your mood. The Concierge and front desk were open most times to answer any questions or fix anything that went haywire. 24 hour Coffee and water were available anytime (and cookies/pastries most of the time) at the self service area. Internet speeds were slow but if all you were checking is e-mail it worked well. People were using all kinds of devices doing all kinds of stuff and it did not appear there were many connection problems. There were also two PC's in the library if you needed one. The library had many books and travel guides related to the areas we were to visit. I don't want to describe every port and tour we took because it is all subjective but I will say that the complimentary walking and bus tours were well organized and provided good information. The buses were comfortable and had a lavatory. For the walking tours you got a little radio set with an ear piece so the guide could talk normally and you could wander about 50 feet away and still hear the dialogue. I didn't hear many complaints about the guides. All we had were very good. There were at least two tiers of walking tours, one for the people in normal shape and one for people who have a hard time getting around. Caution---Ladies, don't be a slave to fashion. Wear appropriate shoes as the cobblestones are tough. I saw some women wearing wedges trying to walk and thought they were going to break a leg. For meals you could eat in the sunroom area (buffet only) or dining room. We mostly ate in the dining room. At breakfast they had a buffet area with breads, fruit, yogurt, granola, sausages, cheese, dry meat, eggs, potatoes, bacon, and other stuff. You could also order off the menu. I'm not a big egg eater but they were outstanding. At lunch the sunroom area had a buffet with a slightly different menu than the dining room. In the dining room the buffet was set up with a couple of appetizers, salad bar, and pasta station. There was also menu dining. We would get up and have appetizers and salad and then order either a pasta dish from the buffet or something off the menu. If you wanted it, they would pour complimentary soft drinks, beer, or wine. At dinner you were served at your table. Since we were six we would sit together at the same table each night. Other people roamed around and found new tablemates each night. The meal consisted of an amuse bouche and your choice of two appetizers, salad, soup, 3 main courses, a cheese plate, and a choice desserts. You could order it all or whatever struck your fancy. At least one of the mains was a vegetarian dish. Each night there was also a menu with Caesar salad, chicken, fish, and steak. They tried to do one local dish each night. Again, complimentary soda, beer, and wine were poured. The food was very good quality and fresh. It's the quality of cruise ships from years ago, something that has been lost in the era of big tubs holding 1,500 plus passengers. I suspect the Chef had sources at each docking who would deliver produce and meats most days. The kitchen is so small it's a wonder they can make all the stuff they serve. There was no rushing. It was a comfortably paced meal where you had time to reflect on the day and savor your food. We skipped a few lunches aboard and ate at local bistros and biergartens. It's worth the trip for the local foods and atmosphere. Eat pastry and drink coffee in Vienna, sausages in Germany, etc. you won't be disappointed. The food is not heavy. I always assumed that food in Europe would weigh you down but this was not the case. We all found it to be lighter than expected and very good. Dress code topped out at country club casual without a coat. Plain shorts, tennis shoes, collared shirts, summer skirts and dresses; you get the picture. Long pants at night in the dining room. Some people wore dressy clothes at the Captain's dinner but they were in the minority. Baseball caps and t-shirts on the tours but nowhere else. English was the main language on the boat and most ports so it was easy for us to communicate. The only place we had any trouble was in Budapest but it was rare that you couldn't figure out how get business done. People were very friendly and accommodating. There was local musical entertainment or a seminar most afternoons and nights in the lounge before or after dinner. These were very good with talented performers and lecturers. After about an hour the lounge had a piano player and dancing. Viking seemed not to care if you brought your own wine or beer aboard. I like this idea because I was able to find grocery or wine stores and try out local varieties. I hope they continue this policy. I don't believe it eats into too much profit, and in another way, shows Viking cares about customers. Security was not an issue. We never felt threatened. There are pickpockets around so you have to be careful but it was nothing like Paris. Laundry service is available. It seemed expensive but people seemed to like the service. I didn't hear anybody complain about it. Since the boat/public areas were small it was conducive to meeting people from all over. The majority of our cruise was north American but there were some Australians and Europeans. We were always meeting new people and chatting about stuff. It was very comfortable and easy-going. Euros are accepted everywhere but Budapest. There were many "No Commission" kiosks in Amsterdam that seemed to give a better exchange rate than your local bank. In Budapest you must get their local currency which is far different than the Euro. Make sure you do a cheat sheet listing dollar amounts against their currency so you know how much you are paying for things. I did it in $5.00 increments to $100. The boat doesn't really have an exchange desk so you will have to do any exchanges in port. If you want to use a credit card anywhere on the trip make sure it's one with a computer chip on the front otherwise it won't be accepted. Most, but not all, businesses will take a credit card with chip as long as the purchase price is over about $20 or so. Otherwise it's strictly cash. There are no children programs to speak of. The majority of the people were 50's and up. Viking provided all kinds of services from the fit to the not so fit but nothing for children. This is not a bad thing because people our age are probably looking for a non-child experience. In Budapest we stayed at the Hilton at Fishermen's Bastion. It was very nice, quiet, good views (ours was of the Parliament building) and complimentary breakfast buffet (very good). We bought a 2 day "on and off" ticket on a tour bus and toured all around the city stopping and changing loops. We felt like we got a good tour of the city and neighborhoods. We walked down the street to the Pest-Buda bistro both nights we were there and had great local food and wine. As in Amsterdam, Viking had a desk set up in the lobby that was open most of the day. They could provide answers and solutions to just about anything that came up. In summary, this was a great trip and I'd do another one because of the care Viking gave us. Everything was top notch. As stated, we had gotten away from ocean cruising because it has turned into a cattle drive. Cruising down the rivers and canals, watching the little towns and castles go by, and drifting off in thought with little sound in the background is good enough for me. Relaxing meals, good food, excellent staff, itinerary, you name it. We were all pleased with this trip and looking forward to the next one. Thank you to the Viking staff, you were great. Read Less
5 Helpful Votes
Sail Date: June 2015
We are only 5 days into our cruise Let the following events determine if Viking is your cruise line Day 1 Arrive at designated embarkation point to discover no ship no crew and no advice where the ship is to be found. Eventually ... Read More
We are only 5 days into our cruise Let the following events determine if Viking is your cruise line Day 1 Arrive at designated embarkation point to discover no ship no crew and no advice where the ship is to be found. Eventually discover ship is 4 miles (10 km) away in an obscure industrial berth. Spend Euro 20 on taxi. On arrival no apology and no reimbursement. Day 3 Bathroom Shower drain stinks like open sewer Day 4 Still a drain problem Day 5 Temperature hits 97 degrees Passengers get 45 min ride in buses with no aircon Day 6 Temperature still in high 90ies. Ship fails to reach designated berth. Another 20 min bus ride. Now no aircon throughout the ship. No explanation. No apology. What next? Staff are great Management stink No more Viking for us mol If this is what you want and expect go Viking Read Less
Sail Date: June 2015
This was a fantastic cruise from Amsterdam to Budapest. The history of the various towns and cities brought past studies to life. The tours were wonderful and you had plenty of time to explore on your own. Need 2 days in Vienna. The ... Read More
This was a fantastic cruise from Amsterdam to Budapest. The history of the various towns and cities brought past studies to life. The tours were wonderful and you had plenty of time to explore on your own. Need 2 days in Vienna. The educational/educational programs were informative. Coming into Budapest at night is a sight one will never forget. The accommodations and meals were a treat. The staff was very nice and helpful. I would highly recommend this tour to anyone. Read Less
1 Helpful Vote
Sail Date: June 2015
This was the first part of a six week European Adventure which also included a ocean cruise and a number a rail trips. After two nights in Budapest at the Budapest Hilton in the castle district we boarded Viking Longship Magni and the ... Read More
This was the first part of a six week European Adventure which also included a ocean cruise and a number a rail trips. After two nights in Budapest at the Budapest Hilton in the castle district we boarded Viking Longship Magni and the real relaxing trip commenced. From the moment we approached the Magni we were made to feel welcome and after a welcome drink and brief introduction we were escorted to our cabin. The professionalism of the crew was outstanding, so friendly and anticipating, it was a joy to be with them. All the major activities like primary tours at each port, where included and organised so professionally. They had us in groups according to our physical capability, all the tour guides where issued with 'paddles' to hold up which included our group number and we all had 'Quietbox' receivers to easily hear the guide and if we strayed a little we could still hear what the guide was saying. Our cruise director Stein was exceptional and so knowledgeable and ensured everyone knew exactly what to expect, where to be and made sure we all had a great time. The meals where exceptional and well themed with plenty of choices and I loved the little 'specials' that occurred on a regular basis. Viking have the 'Grandfather' rights to the Danube, so, we always seemed to berth right in the middle of the ports/towns we where visiting and saw other brand riverships berthed some distance from the ports. Viking also have there own coaches at many of the ports and these were of very high quality and always spotlessly clean and well presented. The 1% gripe - many of us liked to get up at about 6.00am for a thirty minute plus brisk walk around the walking track located above the cabins on Level 3. We were on Level 3 and my wife never heard any noise, however, some precious person complained and then we could not walk until after 8.00am, however, slowly we all started walking a bit earlier than 8 as the cruise went along!! I could go on and on about how great the cruise was, however, just do yourself a favour and choose a Viking cruise. Read Less
1 Helpful Vote
Sail Date: May 2015
Just loved the trip. It was my first river cruise and was afraid 2 weeks would be too long but it was perfect. We were on the Magni, a newer ship offered by Viking. We had excellent and friendly staff. Each day had a different experience. ... Read More
Just loved the trip. It was my first river cruise and was afraid 2 weeks would be too long but it was perfect. We were on the Magni, a newer ship offered by Viking. We had excellent and friendly staff. Each day had a different experience. Loved the time spent on the sun deck. We had very good weather. We had a few showers and only 1 day of rain. Our cabin was on the lower level but room had ample storage. It was very quiet room. And had both 110v and 220v outlets. Food selection and dining staff went out of their way for us. Coffee, tea and cookies were always available. The Magni had 150 passengers. Which was just the right amount. Plenty of people to socialize with and plenty of space to be alone if you chose. I was traveling with someone who needed a cane for long distances. We were both concerned that the shore excursions might be too much for him and he was concerned he might not be able to keep up. We loved the "leisure" group for slower walkers. We saw almost everything that the other groups saw but it took us on shorter routes and a slower pace. While the faster was climbing to a "lookout" or group was on the "lookout" for a beer garden for pretzels and cold beer. We were all happy. I chose a few of the optional excursions but the excursions that the ship provided were excellent. Read Less
Sail Date: May 2015
This was our trip of a lifetime, and we anticipated the best...we were not disappointed. If we did cruises on a regular basis, perhaps we would have a more informed ability to review (to be critical!!), but the whole experience lived up to ... Read More
This was our trip of a lifetime, and we anticipated the best...we were not disappointed. If we did cruises on a regular basis, perhaps we would have a more informed ability to review (to be critical!!), but the whole experience lived up to our expectations. The cabin was compact but completely functional, and as we did not spend a lot of time there apart from sleeping, there were no issues. The service overall was great, and that was the case in all areas of the ship. We were well catered for with food at all times - by the time we finished, we were glad to be able to experience different types of food, but we didn't tire of the ship food while we were cruising. Our fellow guests were interesting, and we became friends with a number of them. Our cruise adviser had suggested that there would be more of a mix of people than there actually was - the guests were about 70% USA in origin; but they were very good company. The shore excursions gave us a lot of pleasure, but the guides varied - some were totally exceptional (funny, informed, and with excellent language skills), some were very ordinary (basically the opposite of the exceptional), and the rest were between those two extremes. Fitness and recreation were almost non-existent, but we can't really blame the cruise company for that - high water levels meant that the top deck (which is the primary area for fitness and recreation) had to be closed off for most of the cruise for safety reasons (i.e. there was very little clearance under the bridges). The only criticism is that a significant proportion of the passengers (perhaps 1 in 4) came down with severe gastro, and the crew did not provide any helpful communication about this. Apart from providing a hand sanitiser for each cabin, there was no other action taken; at least, not that I was aware of. Overall, this was a great trip, and I would recommend it to others. Read Less
Sail Date: May 2015
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to ... Read More
We have been on 5 river cruises but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to wake up 3 days in a row only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - once the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! Some people had packages from their travel agent that included all drinks (even premium ones) and tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! The top deck was not open except once in the beginning and the last day - even when we were in port - they did not bother to put up the railings or seats! Meals were overcooked on 4 evenings - the chef was concerned but that did not help eating it! Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
3 Helpful Votes
Sail Date: May 2015
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What ... Read More
We have been on 5 river cruises (60+ ocean cruises) but this was the first one with Viking. The staff were fine! The ship - on which we paid extra to have a third floor suite - was parked next to another ship at least 5 times. What a disappointment to look out - only to see another person's room as our view. On previous AVALON cruise this never happened and noticed them in several ports this year - never beside another ship! The ship was not always docked at the port advertised - some times 20 - 30 minutes away - the buses would leave and then the ship would leave - one time the ship was not even where the tour ended - 30 minutes away. This meant that after the tour they would give free time - 2 + hours at times - that is just too much time away from the ship for 75 - 87 year olds! And then another ride to the ship. Some people had packages from their travel agent that included all drinks (even premium ones) and all tips. That meant that some signed for drinks and some did not. Not a good atmosphere in the lounge! We booked directly with VIKING and got none of that! Viking must pay travel agents something - why not give it to those who book directly? The top deck was not open except once in the beginning and the last day - even when we were in port on a sunny afternoon - they did not bother to put up the railings or seats! Meals were overcooked on several occasions - chef was concerned but that did not make eating them any easier. Many on the ship got 12-24 hour food poisoning - never been so sick! Not for us! Read Less
1 Helpful Vote
Sail Date: May 2015
This was our first River Cruise and what a fabulous adventure it was from the start in Amsterdam to the spectacular finish when we arrived in Budapest and it's amazing light show! The crew on our ship - the Magni were outstanding! ... Read More
This was our first River Cruise and what a fabulous adventure it was from the start in Amsterdam to the spectacular finish when we arrived in Budapest and it's amazing light show! The crew on our ship - the Magni were outstanding! They liked what they did and it showed. We so enjoyed their high energy level and how much fun they were to be with all the time. As we cruised, ultimately through 67 sets of locks, we gazed at castles, churches and gorgeous scenery and enjoyed our meals that matched the region we were in with regional dishes and drink. We were entertained nightly with activities, toured many cities during the day, had demonstrations and educational lectures. Yes! - we will be back traveling yet another river with Viking! Read Less
5 Helpful Votes
Sail Date: April 2015
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time ... Read More
Before I give my review let me just say that we have sailed on USS Norway when the smoke stacks backed up, on Royal Caribbean several times, on 3 Princess, 1 Celebrity, 1 Silver Seas, and now our first river cruise so we are not first time cruises. Now for my review of our trip to the Tulips and Windmills, Amsterdam to Belgium and back to Amsterdam. We also stayed two extra days in Amsterdam prior to the trip although one was wasted with travel. All travel arrangements done thru Viking, including insurance and transfers. Left Tampa 6:30 pm, flew to Kennedy, then to Paris, then to Amsterdam, arrived around 3:40 pm local time. Transfer Driver not there. He had picked someone else up who was wearing a Viking sticker but never asked their name. Took them to our hotel, the Movenpick, which was very nice but too far from downtown. They weren't even staying there. That's when they found out they left us at the airport. We had to get a tour guide from another company to make phone calls for us. Not a good start! Finally got to the hotel about 4 pm local time. Was told that the Flower Parade which is held once a year was nothing to bother seeing so settled for a walking tour of Amsterdam, which we could have done on the last day of the cruise. They should have offered it as a special excursion. And they knew that we would be docking back in Amsterdam on Saturday when the Jewish Museum would be closed. why didn't they switch a tour around or at least remind us of that happening so we could have gone during our first days there. WE thought we were getting an upscale cruise, but it was horrible.Viking River Cruise - Worst cruise we have ever been on. Between lousy weather, wind, rain, cold, even saw hail, for half the week, then we couldn't use our veranda which we paid extra for because the ship kept docking up against either another ship or the rusty metal docks which became our view, and then illness. We were in Cabin 211 and apparently all the odd number cabins had this same problem. There was no indication in any of the cruise literature that our view would be obstructed. Viking doesn't even tell the travel agents this info. And I have pictures to prove what I am saying. We had to walk thru another ship at times to get to the shore and people had to walk thru our ship at times to get to the shore. That wouldn't be bad if it didn't block our view. The second half of the cruise also had horrible weather. I have pictures to prove our view and horrible weather. The water canal cruise was in the pouring rain; the very wet guide in Hoorn kept forgetting what he was supposed to say. The poor people whose homes we visited had to deal with cold wet people with wet shoes. But they were very gracious about it. There was one tour, thinking Antwerp that we even had hail. There was no way to get off the ship and walk to various places as we were docked in mostly industrial ports, and had to be shuttled back and forth to town. The last day in Amsterdam there was a lapse in busses, from 3:30 to the next one at 5 pm. We went looking for a pharmacy, we didn't want to stay in town with the crazy mobs from th rock concert and beauty convention and cruise ships, we wanted to get back to the ship so we could rest up. In Kinderdjk, even the guide, who lives there, said the weather was horrible and couldn't wait to get back indoors. Again, another cold wet windy raining day. Yes, both of us came home sick. He came down on the second Wednesday or so with a sore throat, cold, runny nose, cough, etc. I caught it towards the weekend. Came home 10 pm Sunday night, He went to Urgent Care as he was so miserable didn't want to wait until 3:30 for reg doc. He has a strep infection, sinus infection, fever was 101.7 at the docs and higher later and can't hear. I have something wrong with my ear, inflamed or something, couldn't catch what the doc said but both of us are on antibiotics and other meds for this darn thing. I am trying to prevent my symptoms from becoming worse since he was told he could be contagious. He had to go back to the primary doc, have exrays for his lungs today, and changed to a stronger antibiotic. And when on the River Cruise we were told they are not allowed to sell any medications including simple aspirin. We had brought some things but fortunately one of the other guests had some Nyquill they shared, and we found a local doc who gave us the equivalent of Tylenol but stronger, and I gave him my nasal spray to use until we could find a pharmacy. We were able to get some other simple meds for him by walking around and finding a pharmacy but were told that things like Nyquill, Dayquill, Contac are too strong so they don't sell them. He missed a couple of excursions and meals, but he did get to see the Keukonhoff Gardens and I think I would have put him in a wheel chair to see that as it was the highlight of the trip since we missed the Flower Parade the Saturday before we left Amsterdam. Fortunately another of the guests that we were spending time with is a Doctor and he helped us figure out what to do. But after 17+ hours and 3 connections to get home we are still functioning but not well. We had the dog sitter keep the dogs an extra day and will pick them up today. Had to cancel two social events because of this dam thing. The Concierge said he tried to get Viking to change our flight arrangements but to no avail, so we had to do the triple change on the way home. Thus my ear drum popped, had a nose bleed on the plane and he lost his hearing. Our expensive Travel Insurance program ($1500) was worthless. We were told that either he would have to be admitted to the hospital and if they could not cure him then they would jet him home. And also, he would have to be seen by a doctor and certified that he was not well enough to fly and maybe they might have jetted him home. Or we could have made other flight arrangements on our own ($5,000+) extra and then try to collect from the Insurance company's claims department later. And it was bought thru Viking. Viking never offered to get us a doctor on board until The last day and then he would have missed Keukenoff. Have no plans to go on another Viking cruise. And am not a big fan of Air France either. We sat on the tarmac for 1.5 hrs after arriving 1 hour early and we thought for sure we were going to miss our Delta flight home which is the last flight out of Kennedy to Tampa. Last time we flew this combination we did miss the flight home and had to stay overnight in NY. I think that Viking is expanding too quickly and cannot give the service their clients deserve. The ships are getting old and could use a bit of freshing up. The people we met were delightful which was a lifesaver. And we were liking the idea of them doing the Mississippi in 2017 but we won't be on it. All the hype one sees on TV? Well. We didn't see it. Oh did I mention that the only authentic Belgium food served was at the waffle demo and 6 pieces of chocolate at a dinner. The Dutch stew supposed to be a sample of real Dutch food, was a joke. We had a Dutch stew in a restaurant in town the second night on our own and it was wonderful! We were also told that because of so many allergies, and varied tastes of the people on board the chef doesn't use much in the way of seasonings, that explains the bland dishes. One night my husband ordered prime rib, and gave me the first bite which was ice cold. So we sent it back. The next piece came out raw so we couldn't eat it. The next order was a piece of salmon that came out over cooked. Read Less
2 Helpful Votes
Sail Date: April 2015
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered ... Read More
We wanted to see the Tulips and the Flower Festival. The weather turned out to be terrible, we had rain, hail, cold, winds... even the guides commented about the weather. Husband came down with pneumonia and the staff and crew offered NO HELP. I had to complain and complain to get them to take me to a pharmacy in town on the last day or so before we finished the cruise. River cruises, according to what we were told by Viking, have no medical facilities on board, not even aspirin or cold medications. Because they are so close to towns they say they don't need to. I disagree. He came home to a case of double pneumonia and had to be on antibiotics for two rounds. Not only that but each time we docked we were either up against another ship or up against a rusty pier and could not use our veranda for which we paid extra. Worst cruise I have ever been on. The excursion were fine except for walking in pouring rain. the people we met were fun. But as far as the staff - no thank you. I have a credit waiting for me to be used on a future Viking cruise and will not use it. Read Less
Sail Date: December 2014
Our first river cruise was a memorable experience. Lovely ship, excellent crew and Christmas markets and scenery galore. Weather was cold and rainy, but from the Explorer Suite at the stern of the ship, who cares? We had a ball, even ... Read More
Our first river cruise was a memorable experience. Lovely ship, excellent crew and Christmas markets and scenery galore. Weather was cold and rainy, but from the Explorer Suite at the stern of the ship, who cares? We had a ball, even though the engine noise woke us up repeatedly whenever the ship entered a lock. (Who knew there were so many locks to navigate along the Rhine?) The highlight of the trip was the crew on board, especially Alex, who was the stateroom attendant. She went out of her way to make us comfortable every day. Read Less
3 Helpful Votes
Sail Date: December 2014
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. ... Read More
Like most of the passengers on this river cruise, I fell for Viking's relentless promotions and advertising. In particular, visiting the Christmas markets sounded like fun. So, off my husband and I went. Embarkation went smoothly. Lunch was waiting when we arrived, and when our cabin was ready we were escorted there. The cabins on this new ship are quite nice. Smallish compared to today's ocean vessels, but with at most 100 cabins on a small ship one expects the cabins to be small. We managed and did not have complaints about space, the bathroom, etc. They only put duvets/comforters on the beds, European style, so one had to adjust the temperature in the room for that. In general the public areas were nicely done. The ship itself was fine. However, a Viking river cruise is very different from an ocean cruise in many ways. Even adjusting one's expectations accordingly, it may not be one's cup of tea. Dining: there are no tables for 2 or, from what I saw on our ship, for 4. That means there WILL be new friends made whether you seek that or not. The food is okay. Not great. At times not even average. The small portions did not bother us, but the lackluster quality of much of it did. The free wine was below par---I could tell and I am not a wine nut. My husband is and he found the red so lacking in any depth he would not drink it. The white was slightly better. It is excusable for Viking to serve such bad wine on a cruise of the Rhine through wine country. They have a drink package you can buy to upgrade---one way they are copying the big cruise lines. At times there was just oddness to the food. At one lunch we ordered beef off the menu, only to receive gravy with---I am not making this up---some mushroom bits and about 1/2 oz of beef shreds floating in it. Why let that out of the kitchen? Just say you are out of beef! Service: This was a mixed bag. In the dining room we finally found the best waiter---the only one who came close to providing the service we expect on a cruise. Before him we had a pair that spent more time joking with passengers than serving, and another who could not remember anything. At breakfast one day I waited for 15 minutes before a waiter approached me, and the room was not even half filled. At eveery single dinner I had to ask for sugar with my coffee, and for refills. Our cabin steward, a young woman, never came to introduce herself so I could not request the extra towels I needed. After I brought my little list to reception, she showed up exuding attitude that I had done that. It was the last we saw her. Some days her making up the cabin was perfunctory. There were stewards who finished in less than two hours, like ours, and others who were working all day scrubbing down their cabins. Try to get one of the latter. The reception staff on the whole was good, although one man barely controlled his impatience. There is no digital/computerized system for checking that passengers have left, so you have to hand in a little card when you return so they can count noses. The excursions were a mixed bag. We had two good guides out of the week, a few okay ones, and two horrible ones. Some do not know how to lead a group of 25 through a city. It is necessary to periodically stop so the group can stick together and you don't lose the ones at the end as the group strings out along city sidewalks. Too often that is what happened, with passengers getting annoyed. This told me that these were for the most part not professionally trained guides. At the end of our visit to Strasbourg we were treated to a forced march back to the coaches that lasted a half hour as we hustled nonstop for two miles. I think the coaches could have parked closer---for a price that Viking did not want to pay. There is one free excursion every day. There were also several "optional" ones during the week, for additional money. One of those went to Kolmar, France, late afternoon. Really, it was nothing more than a bus shuttle to and from a town less than 20 minutes from the dock, plus a walk through the town. Not included was a visit to the church where Matthias Grunewald's Isenheim Altarpiece could be found. When I suggested to the Cruise Director that it really should be included for those who chose to go ---it was only five minutes from where the walking tour ended---- he commented that most people have never heard of it. Well, true, but isn't travel about learning things you did not already know??? This is an Art History 101 work, meaning it is important enough to get into the most basic textbooks. I went on my own, and most of my table mates that night regretted they had not been informed of its importance. Our fellow passengers were mostly new to river cruises, but experienced in ocean cruises. Just like us. They were all Americans. Just like us. Most were over 60 and looked it, just like us (although my husband does not look his age, and he appeared young compared to most of the others.) Anyone younger than 50 would think they had made a mistake booking this cruise. There is no entertainment to speak of. We ended up watching reruns of Downton Abbey most nights in our cabin. There is one gathering place with a bar, and that is it. No amenities. No shows, No gambling. No coffee house. No spa. No fitness room. No pool. No ice cream off hours (actually, no food except cookies between meals, period, and no room service ever.) The "free specialty coffees" available 24/7 come out of a machine, and not a good one. Even the tea bags at that self-serve station are cheap. A number of the less positive reviews comment on the over-ripe fruit on these ships. It appears to be all of them. I watched some plums go from ripe to dead as each day passed. There is wifi, but it is spotty. At one town we docked so that the reception dish was under a bridge. No wifi that night. Christmas Markets---they are on both the French side and the German side of the river. The German ones are more authentic. The French ones are massive and commercialized to where hordes descend on the weekends. More to the point ---and I should have thought of this!---if you take a Christmas Market cruise, you are cruising during the shortest days of the year. It was dark by 6. So very little of the river was seen, because it was dark when the ship cruised the river. We went through many locks, which would have been interesting, if one could have seen them. We had only one day when the ship cruised during the day, and the Cruise Director gave a multi-hour talk about what we passed. I wish I could say I was impressed, but after a while every small ruined castle on a hill looked like another pile of old stones. I was much more interested when we passed the campuses of major chemical plants. They went on for miles, and at night looked like something in a sci-fi movie. We are still deciding what we thought about all of this. My husband is not inclined to do another river cruise. We both do not think it represents a good value, or a good way to see these towns. Viking has some rough edges, especially in staff and service levels. Better to take trains and book hotels and go to towns we really want to see, or take an ocean cruise and enjoy better spaces and amenities. Read Less
Sail Date: December 2014
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency ... Read More
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency (NOTE: see below note regarding room odor); wonderful captain and terrific tour guides. Negatives: 1.Having taken a Uniworld Seine River cruise two years earlier, I can say that Viking service does not match Uniworld's. If you can afford the price difference, opt for a Uniworld cruise. This was seen most strikingly in the dining room when at times, there was five to ten minute wait to get a fork or a refill on coffee (this may seem minor to some but it's a little frustrating when it happens numerous times.) 2.This lesser quality of service was also reflected in the odor (sewage like) that was often detected on the Main Deck/lowest level. While the front desk staffer curtly and a little rudely brushed off the complaints, we often saw maintenance personnel working outside those same staterooms when the odor was particularly strong. If you're booking a room on the Main Deck on the Magni, avoid those rooms closest to the main stairs. 3. Because of the holidays, our itinerary was a little different than advertised. There was little explanation for the changes or information on the substitute ports. If we hadn't been on a Uniworld cruse, I'd probably would've have given Viking a better review but now I see a definite difference in the level of service. River cruising is a terrific way to travel Europe (awesome for families!) A Viking cruise is still a treat but if money is no object, book a Uniworld trip. Read Less
Sail Date: October 2014
We had a wonderful time! Our favorite vacation ever. The cruise folks were great! From our meal servers to our room maid to the managers to everyone, we were treated extremely well. The food on board was always varied and of high quality. ... Read More
We had a wonderful time! Our favorite vacation ever. The cruise folks were great! From our meal servers to our room maid to the managers to everyone, we were treated extremely well. The food on board was always varied and of high quality. The meals were some of the best relaxing time, a chance to chat with fellow travelers and exchange experiences. The visits to the cities on the way were always educational and well planned. The guides did a super job. As we review our pictures, we re-experience the whole trip and can't wait until we can schedule another cruise. I could go on for a long time about all the folks, visits, and memories we enjoyed, but I will end this review by simply saying "Thank you for providing a high point in our travel experiences." Jeff and Karen Hausdorf Read Less
2 Helpful Votes
Sail Date: October 2014
This was our first river cruise -- the Grand European -- and we went in with limited expectations, although at the steep rates we did expect the best. We weren't disappointed. No complaints possible about onboard conditions and ... Read More
This was our first river cruise -- the Grand European -- and we went in with limited expectations, although at the steep rates we did expect the best. We weren't disappointed. No complaints possible about onboard conditions and treatment -- everything was well-maintained and the staff were extremely helpful and cheerful. The food was also superb, thanks to chef Michel and his team. It was hard not to over-indulge. Wine was included with lunch and dinner. Program director Claus ran a good tour and onboard event program as well. Pianist Jerzy provided good lounge entertainment and there were some special concerts a few evenings. There were many activities, but no feeling of pressure to participate. It was an enjoyable and relaxing atmosphere and we had a lot of fun. We travelled with friends, which added to the enjoyment, and we met lots of other interesting people on board. A lot of the actual travel took place overnight, to permit shore stops and tours, with a limited amount of daytime cruising through the most interesting sections of the Rhine and the Danube. Most of the onshore tours were included, but there were a few optional extras. We chose a few and were happy with our choices (e.g. bus to Rothenburg, concert in Vienna, wine tour in Krems). Our shipboard days were very full, but you could always choose not to go onshore for a tour. There was plenty of relaxation time. We also took extensions in both Amsterdam and Prague. There was more free time in the extensions, but the tours were a little tougher, especially in Prague, where we had a very long and gruelling first day. Fitness involved walking, since there were no exercise facilities on board apart from a walking track on the top deck. Tours at the stops were mostly on foot, and many on cobbled streets. Some were quite lengthy, a challenge for some passengers. I know I was stretched at times, having arthritis. They did offer some slower-paced tours in certain spots, as well as some tougher trips in others. It balanced out pretty well, but I would like to have seen a lot more information ahead of time in order to pace myself better. As well, they always give distances in times, and everything seems to be "5 to 10 minutes"...whether it could be 5, or 25, depending on your degree of fitness. A distance in kilometres would be more helpful, with information on the degree of incline and the frequency of stairs. We had our flights and transfers arranged by Viking as well, and another time would probably do our own. Transfers were "legal" but very tight, with little leeway for delays or getting lost in airports like Frankfurt. We got where we were going, with our luggage, but it was the most stressful part of the trip. We found Viking responsive to comments, both good and critical, and felt we got good value for the trip as a whole. We would consider travelling with Viking again, possibly on one of their new ocean trips. Read Less
1 Helpful Vote
Sail Date: July 2014
This cruise was fantastic and I would highly recommend Viking. We travelled as a couple and weren’t sure what to expect but I have to say that we had one of the best holidays we have ever had, we met some fantastic people, had some ... Read More
This cruise was fantastic and I would highly recommend Viking. We travelled as a couple and weren’t sure what to expect but I have to say that we had one of the best holidays we have ever had, we met some fantastic people, had some great laughs, saw a myriad of interesting places, ate far too much and thoroughly enjoyed everything. The Magni was first class, it was pretty new and everything was modern. We had to pass through the Viking Sun several times when we were moored together and the Sun didn’t look half as nice. Our room was cute, had everything you needed and was just large enough to squeeze down each size of the bed and into the bathroom. I would suggest booking the best room you can afford however you are more likely to get a good deal on rooms on the bottom floor, just be aware there is no view and its fun watching the world pass by as you relax on your balcony while sailing along. The staff were lovely (big cheers to Roos the events lady who was outstanding), everyone was polite, helpful and kind and they seemed to work very hard. Bedrooms were cleaned and tidied twice a day, the beds were comfy, you could just about fit into the bathroom, the heated bathroom floor was lovely as were the toiletries. There is only one small washing line in the bathroom, we took along our own line and this, added to the existing one, meant we had no problems hanging our daily washing and the heated floor helped dry it overnight. We found the food outstanding, there was plenty of choice and nothing too outlandish. We weren’t hungry once, between meals there’s a coffee and cookies station with a choice of teas/coffee/cookies and even honey and lemon. Very impressive. The mooring in tandem thing was probably the only thing I didn’t like about the cruise, especially if you have booked a room with a view and all you can see is into the cabin on the boat next to you. This means you have to have your curtains closed. One time we opened our curtains and scared a couple on the next boat who were lying on the bed We were lucky in Budapest and had a view of the Chain Bridge which was out of this world, especially when its lit up at night - I would have been pretty peeved if we had been on the other side of the boat. It seemed to me that the left hand (port) side was given the best mooring views – this is the side which has the posh double cabins on the top floor so I suspect they pander to them first (which is fair as they pay the most). However on the second floor this side is all French balconies so you can get the best views and not pay full balcony prices. This is just my experience and not necessarily company policy. I should also mention that we were originally booked on the Viking Baldur but were advised a week before we left that the Baldur was stuck on the other side of low water and so wouldn’t be able to get to Budapest. The Baldur people were ferried by coach between 2 ports and had to change from the Baldur to the Magni. Be aware that the river level can impact your holiday. Luckily we were fine, smooth sailing all the way. Read Less
Sail Date: July 2014
Wonderful trip! This is a great way to see a large area of Europe . The ship was immaculate. The food offered a wide variety of regional food as well as traditional favorites of steak, chicken and fish. The food was very fresh and offered ... Read More
Wonderful trip! This is a great way to see a large area of Europe . The ship was immaculate. The food offered a wide variety of regional food as well as traditional favorites of steak, chicken and fish. The food was very fresh and offered healthy choices. Excellent!!The crew was so kind and wantied to make you feel welcomed. They greated you with a smile wanting to make sure your trip was perfect. The tours in the towns we visited were lead by local area guides who were able to give you so much history of the area. They all seemed so proud to share their town. We have traveled in Europe several times both with a group and on our own. This cruise provided a perfect blend of both styles of travel. The mornings we had tours and afternoons we could explore on our own. We plan to go on another Viking cruise. Read Less
Sail Date: July 2014
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying ... Read More
We arrived at Budapest Airport at 10:30 PM after 11 hours on airplanes and found we had NO luggage? We were met after the luggage experience, requiring the filling out of paperwork for LOST Luggage, by a individual with a sign displaying "Viking in Red", with NO other identification? We were SO tired we didn't think to ask him for ID? Got in his van and spent a 20 minute riding to the SHIP in the RAIN! We boarded the Ship Magni at the Port of Budapest, but were supposed to be on the Viking Baldur, which we received notice 24 hours before we left home, it would not be available? So much for a smooth start! We were told by the check-in personnel at the ship, we were the LAST people to arrive on the ship! OK, the airfare was arranged by Viking?? The Viking Desk Clerk thought we were not going to show! We were shown to our Stateroom and Crashed! The next morning I called the on- board "Hotel Manager" to inquire about our luggage? We were told that our Airline, Air France LOST the Luggage 90% of the time? If that was true, why would Viking continue to BOOK travelers on this carrier? We were into the 3rd day of the cruise, before our luggage was delivered at the Port at Vienna!! Finally, we had clothes and the other people on the ship could stop talking about the people wearing the same clothes for 3 days!! We were told we could go SHOPPING in ONE of the Ports to purchase clothes?? Really, and what about the tours and sites for 3 DAYS? The ship was behind schedule for the first 4 days of the cruise. Stops at different locations (industrial ports) with bus trips to other locations to meet the ship? Every thing was blamed on WATER Level of the river? Well, with ALL their Long ships, was this their 1st experience with water levels? Again, distressing answers to Questions? We finally got back on schedule at Nurnberg! The personnel on the ship in the dining room, cabin, service desk, bar, and lounge were excellent! The stateroom, (Balcony) was very clean and the accommodations were good! The FOOD was substandard and the portions were SMALL. The advertising said, "Elegant and Food of the Area" , well we had mushroom soup 10 times, named differently each meal?? My wife was told there would be Lobster one evening and all she saw was "crayfish" in the soup on one occasion? The Chef was Indian, and raved about his menu selections at every afternoon briefing, conducted in the Lounge! We never saw any Indian Dishes, but why should we?? We were not on an Asian Cruise! If you have been on an Ocean Cruise, you will be appalled by this cuisine!! We believe that of the 14 dinners, only 3 were acceptable, not wonderful! The best meal of the day was Breakfast! No comment on Lunch, Sad!! The tours were very difficult for anyone with mobility problems and most were only exterior adventures, with questionable tour guides! These guides continually repeated information over and over again! Really, a third grade approach to adults!! We were offered a Musical Opera Concert on one evening and the location was an alternate site, because of remodeling of the Opera House and the chairs were so uncomfortable, that at the break, we moved to the rear of the room, so we could move around! My back was in such pain, I could not appreciate the event! We were Stuffed into an area for half the size of the attendees, on Strait BACK kitchen chairs!! A footnote to this (remodel comment) Most of the MAIN historic sites had (Scaffolding Erected) on Castles, and Churches at every stop!! Looks like they are spending the Tourist Dollars for the next round of visitors?? By the way, we have NO physical problems that effect our mobility! We have been on Ocean Cruises and tried this cruise because my wife had NEVER been to Europe. I spent 3 years in Germany and had let her know some of the highlights, before leaving the USA. I was concerned that she have a GOOD time and was only marginally concerned about MY feelings concerning the cruise! Well, I spent most of my time trying to make up for the shortcomings of Viking. We felt we would know after this cruise, whether we would do anymore ventures of this type? What do you think? Finally, TOO MUCH MONEY for the experience, and OVER advertised for the Actual Product! Don't waste your money, traveling through 68 LOCKS for 14 days surviving an experience you can do without! Read Less
Sail Date: July 2014
Our first time in Europe and with Viking River Cruises. What an experience! Our stateroom was great, but we were barely in our room since we took advantage of the included tours and most of the optional ones. Our guides were of high ... Read More
Our first time in Europe and with Viking River Cruises. What an experience! Our stateroom was great, but we were barely in our room since we took advantage of the included tours and most of the optional ones. Our guides were of high quality. They knew the subject matter and many were very entertaining too. The tour groups were small enough that we were able to move efficiently around each town. The use of individual headsets for each member of the group was very effective. We could easily hear the tour guides without having to be right next to them. We really appreciated seeing the palaces, castles, and churches. A lot of walking and a few days of rain, but we were prepared thanks to the trip material sent to us in advance. Our cruise director, Klause, was excellent. His daily briefings were very informative. The food was fantastic! The chef and his staff prepared a variety of regional foods that made it hard to choose which dish to pick. We ordered several dishes we may not have normally tried, but we had confidence in our chef and were never disappointed. I can't say enough about our wait staff! They were very efficient and served us as if we were guests at their homes. Just a few days into the cruise they knew our preferences in wine, soft drinks, and water. Even though they were busy we seldom had to wait for anything. We extended our trip by adding two days to the beginning of our trip in Amsterdam. Somehow we left our camera at the Radisson Blue hotel as we were transferring our luggage to the shuttle that took us to our ship. I contacted someone at the counter of the ship as soon as we noticed the camera was gone a few hours later. He contacted the hotel staff, but they offered little help. On advice of an experienced cruise passenger we contacted our Hotel Manager, Guiome, the next day. He started making contacts immediately and worked with Klause on the issue. Klause continued to make calls throughout the rest of the cruise. He kept us informed on a daily basis, but we were unable to recover our camera even though we had several reports that the camera was found and shipped to our next port. We really appreciated Klause's efforts to recover our camera. Even though we lost our camera and two days worth of pictures our cruise was a fantastic experience. We are continually looking at other Viking river cruises and ocean cruises.   Read Less
3 Helpful Votes
Sail Date: July 2014
Our ship was changed from the Baldur to the Magni due to low water. The crew was magnificent, the food was exemplary, and the tours we were able to accomplish were great. Our biggest issue was the ongoing mechanical difficulties that ... Read More
Our ship was changed from the Baldur to the Magni due to low water. The crew was magnificent, the food was exemplary, and the tours we were able to accomplish were great. Our biggest issue was the ongoing mechanical difficulties that resulted in a cancelled shore excursion, extra busing, offsite dining due to loss of electrical power. We missed part of the castles while cruising and the Lorelei rock. We also rejoined our ship at some unscheduled docking locations. Our final day ended at 3:00 in the morning. This was a very short 15th day. The crew was very helpful, extremely courteous, and tried to make amends for the ongoing mechanical issues. This was our first cruise with Viking. We were expecting a perfect trip because of the new ships, but were a little disappointed. Read Less
Sail Date: May 2014
This two week tour starting in Amsterdam and ending in Budapest, Hungary was outstanding. Every day the crew pampered us with great customer service, tours and fine dining. It was a bit pricey but overall we felt it was worthwhile to be ... Read More
This two week tour starting in Amsterdam and ending in Budapest, Hungary was outstanding. Every day the crew pampered us with great customer service, tours and fine dining. It was a bit pricey but overall we felt it was worthwhile to be able to visit four countries. River board cruises tend to attract an older crowd and even though we are in our 50s, we were some of the youngest on the ship. I would not recommend anyone bring their young children or teens on this tour. We always knew what adventures and optional tours were for the upcoming day and the quality of the tours was unquestionable. Highly recommend this Danube River cruise. Read Less
2 Helpful Votes
Sail Date: April 2014
This being our 4th cruise with Viking we were prepared for the varied well designed meals, the wonderful way the crew answers questions and offers solutions for any situation. We have been in Amsterdam several times and understood the ... Read More
This being our 4th cruise with Viking we were prepared for the varied well designed meals, the wonderful way the crew answers questions and offers solutions for any situation. We have been in Amsterdam several times and understood the openness by which the Dutch accept different life styles. We understand the Euro and the union that was formed throughout Europe, we were aware of the ease of getting from the airport to the city and the small crowded streets as we moved our luggage to an apartment for a pre-three-night stay. But having never been in the Netherlands in April, we were not prepared for the beautiful fields of flowers and the crowded Keukenhof gardens. We have never seen that many buses in our lives. But April in Holland is not to be missed. It's truly an explosion of color, taste, and emotions as you wind your way through the wonderful canals and streets of the various little villages. Some shops and cafes were closed, but you could find a cup of coffee or a souvenir somewhere, and at the end of each stop there was a friendly crew to assist you on board and prepare you for the next delightful surprise at the dining table. We've booked a Viking Cruise for September 2015 and look forward to all the quality it offers. Viking is truly the ruler of the rivers in Europe. We hope each year will give us another of their wonderful voyages. Read Less
Viking Magni Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.0 4.6
Entertainment 3.0 4.2
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 4.7
Enrichment 4.0 4.5
Service 4.0 4.9
Value For Money 3.0 4.4
Rates 4.0 N/A

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