Sail Date: January 2019
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were ... Read More
This was an excellent way to wind down from the holidays and enjoy a vacation holiday with our family. It was a family reunion and we were accommodated for a family meeting, as well as enjoying our evening dinners together. There were approximately 40 of us and no one complained about anything. Although the talent in the show was excellent, it was geared more to an older Caucasian audience, which was not entertaining for the 40 members of our family onboard. All of the service attendants were attentive and friendly. Our waiting staff was always on point and we had an amazing chef, Chef Eunise who went out of his way to cater to my picky culinary tastes. The food prepared was excellent, as he went above and beyond. The island of Coco Cay was an excellent way to spend the day off the ship and have the beach and bar-b-q experience. Royal Caribbean Enchantment of the Seas was a great experience. Read Less
3 Helpful Votes
Sail Date: January 2019
To avoid the holiday costs we choose the weekend cruise to the Bahamas. I read some of these reviews and warned my spouse to not get his hopes up since it wasn't looking great. Getting on the ship was a breeze, we waited until later ... Read More
To avoid the holiday costs we choose the weekend cruise to the Bahamas. I read some of these reviews and warned my spouse to not get his hopes up since it wasn't looking great. Getting on the ship was a breeze, we waited until later in the afternoon and avoided lines. Once on the boat, we went to our room to find the entire level 3 was locked out. This was the biggest downfall of the cruise. We went to guest services and had to wait in the biggest line because both 3 and 7 were locked out. They made everyone get out of line for the safety drill which was frustrating, but we eventually all got into our rooms. They comped the room 25$ for this inconvenience and our first two drinks we had while we were waiting to speak to someone. Dinner the first night was good- the french onion soup was amazing. The waitstaff does a great job remembering drink orders and accommodating everyone. The menu was a variety. My favorite part was we were sat with 3 additional couples, same age, who quickly became our friends. We ended up attending every dinner and hanging out with them the entire cruise. Nassau was an experience, as most islands are. We rented a scooter and went over to explore atlantis (the free areas) and caught some local food before getting back on. CocoCay was a blast. We did not know lunch was served there so we ate at windjammer before getting off the boat (also good). Our favorite part was the floating bar and the atmosphere. It was a day well spent. The pizza in the Solarium was excellent. Always hot and always available. The line was always there but moved along steady. The casino staff was very friendly and helpful if you were learning a new game ect. We did order water bottles to our room and they wanted 5$ which was disappointing. I thought room service was included. I did not attend any of the trivia or bingo but i heard great things about it. Our room was clean for the most part and not too small but not overly big either. The winds picked up at night and the boat was rocky. I felt it the entire time when I don't remember feeling it at all on my cruise 10 years ago. I am still feeling it 2 days after disembarking. We enjoyed the smaller ship because you can get from point A to point B better, but it does not handle the sea as well. Overall great cruise. Met great people, ate great food, and had an amazing time. Even with the couple hiccups I would recommend it. Most of the negative reviews are from nitpicky people. If you enjoy a drink and good company you will enjoy this cruise. Read Less
3 Helpful Votes
Sail Date: December 2018
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food ... Read More
This was our first cruise - a three day holiday cruise to Freeport and Coco Cay. This ship is clearly older and in need of renovations but not terrible by any means. Ever crew member was friendly and responsive. I found the food excellent at all times and well exceeded expectations - My Fair Lady, Chop Grill and Windjammer. Susie and Nicola as cruise directors brought a lot of energy to the entertainment and Paul Boland was the highlight. The bike tour on Freeport was average at best despite a very nice tour guide - I wish we were able to visit Nassau and had an excursion to Atlantis. Coco Cay was great - highly recommend you take the first tender off the ship as the lines get very long mid-morning and the lines are also long to get back to the boat - kills a lot of time. Definitely try the wave jet tour on Coco Cay - a blast! I heard we lucky to get to Coco Cay as the last 2 or 3 cruises could not because of the weather - caution to future travelers in December 2019. Read Less
1 Helpful Vote
Sail Date: December 2018
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the ... Read More
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the boat. As compared to boarding the Allure, this was great. The ship was a lot smaller than the Allure but it was not crowded. The gym was a little crowded in the mornings so you had to wait for a machine or equipment. Breakfast and lunch were crowded but it was manageble. The first night was very windy and the ship rocked a lot. Dramamine was necessary. The rest of the cruise was smooth. The excursions at Freeport seemed to be a rip off so I just walked around the port and relaxed on the ship. Next time I will probably rent a car and explore on my own. $70 for a day rental seems to be a better deal. Coco Cay was exactly what I needed. I rented a beach bed. The beds are on the South Beach and are the most remote of all. I rented bed #7, which is the farthest from everyone. You are provided a shuttle which is a quick ride. It would probably take 15-20 minutes to walk. They have a station nearby that will radio the shuttle to pick you up whenever you like. You are provided 2 1 liter bottles of water. There is no food available on this side so I would recommend taking the provided lunch delivered to your bed. It's nothing to write home about but it was sufficient. Next year I will probably rent the bed and also try the jet ski. By the way, when you board the ship on day one, go ahead and select your bed quickly. The island is still under development but it well hidden from view (other than when the pier). The water park should be finished this year. Hopefully it won't take away from the beach view. The buffet food was ok. There were a few things that tasted great. A lot of things were mediocre. You had water, juice, tea as your drinks available. I didn't see a need for the drink package. We took our luggage ourselves to disembark. It seemed like half the ship did the same. Once we started moving, the process was pretty quick. I was off the boat and in my are in 20 minutes. I'm going to go again next year. It will be on the Navigator. Hopefully it will be just as enjoyable. By the way, the entertainment was terrible. It was so bad, you don't feel guilty about walking out during the performance. Fortunately there were other things to do. Read Less
1 Helpful Vote
Sail Date: December 2018
We decided to do our very first Christmas cruise after more than a hundred cruises. We had MTD and the food was good to excellent. Christmas Dinner was from a special menu (see Photo) and was excellent. Service was as good as we ever ... Read More
We decided to do our very first Christmas cruise after more than a hundred cruises. We had MTD and the food was good to excellent. Christmas Dinner was from a special menu (see Photo) and was excellent. Service was as good as we ever have had on any cruise. We did Windjammer a couple of times for breakfast and lunch. Food there was ok but it was jammed each time we were there and there were too many discourteous guests! Park Cafe was good and we had soup, roast beef sandwiches, salads and hot pressed sandwiches all of which were very good. The best part of this cruise was the Special Christmas presentations. The Cruise Director with the Singers and Orchestra led the guests and Senior Officers in several carols and a Christmas tree lighting. The Singers, Dancers and Orchestra did a 2 plus hours of Christmas theme songs and dancing. The Orchestra did a Mannheim Steamroller number that was fantastic. On Christmas Day Santa Clause gave the more than 700 children (aged 0-17) appropriate gifts. Over all this was a very good cruise and the entire crew did an excellent job keeping things upbeat and in the Christmas spirit! Embarkation and Disembarking at Port Canaveral Terminal 1 was a breeze. We use this terminal several times a year. There has been a change where the only priority lane upon entering is for Suites and Pinnacles. I use a Rollator so was allowed access into that lane. We missed CocoCay because of high seas; however, we did stay in Nassau overnight so we were there from 8AM until 130PM the following day. Read Less
1 Helpful Vote
Sail Date: December 2018
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they ... Read More
Picked the cruise for the date and port. Service is very good but the staff looks exhausted. Few activities. Activities manager is not happy with annoying customers. Missed CoCoCay due to weather. RC does not advertise how many times they miss CoCoCay which is billed as the highlight of the cruise. Nassau is not good. Blue Lagoon was not well maintained and they reserve the only good part of the beach for VIP customers. The food is bland. Freshly cooked and warm but bland. Did the bottomless mimosa brunch and galley tour. It was hit and miss. Did not care about employee of the month program and it seemed like they were stalling and filling time. Mimosas were good. The food was the same food you get at lunch ... nothing special and they don’t show the menu until you sit down so you don’t know that they are giving you less for $35 per person. The cruise industry is similar to the automobile industry ... some people get good deals and others pay full price for less. The boat cannot handle rough seas. We got tossed around too much for what little winds we went through. I do not recommend. Lobster, filet, lean steak, baked potato all cost extra. When you miss COCOCAY, you get nothing extra ... you just stay on the boat. Big disappointment and loss of value when you miss the port. Old boat. Tender ports will be missed due to even the slightes storm or winds due to safety reasons. They are deceptive. Plausible Ignorance is their motto. Website is useless. Customer Service line is poorly trained. Would love to sit down with the CEO in the park cafe and share a hard as rock stale cookie and a slice of cold pizza. Ask him if it is worth $1000 per person. The comic performed at 11:30 pm on the last day of the cruise only ... too late. Missed the parade of flags because it was too crowded. Pay for room service. Pay for coke. Pay for bottled water. Ice cream tasted like cardboard. Poor value. Read Less
3 Helpful Votes
Sail Date: December 2018
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this ... Read More
Something has definately changed with RC and not for the better. I have been loyal to royal however, the last few cruises with them have been terrible. My last cruise happened to be my very first in carnival and unfortunately I spent this cruise wishing I was back on the carnival ship. Our stateroom was fine, had an inside room which we prefer. Asked for an extension cord and extra pillows qnd they were provided right away. The bathroom though, is the smallest I have ever seen on a ship before. The purpose for this cruise was a burial at sea for my father. We had prior permission from RC and were told to confirm details once in ship, which we tried to do. First trip to guest services, we met a lovely attendant who took our info and assured us an officer would be in contact later that day with the arrangements. That dudnt happen. 2nd trip to guest services, had to explain the whole thing over again and then said we could have the service anytime that day between 9am and 6pm., we chose 11am. 3rd trip to guest services, with my fathers cremains in tote, had to wait nearly an hour because they were in the middle of a guest services meeting. Seems like they either could have changed their meeting time or just informed us the meeting times so as we wouldnt interrupt them. But neither of those things happened, so here we are waiting for an hour, on christmas day, to bury my father at sea. We had a small ceremony and the officer called our coordinates to the captain who made a very nice certificate with the coordinates on it and it was signed by the captain himself. I must say that was unexpected and a very nice touch! Much appreciated! The dinner service in main dining room was terrible, food was cold and tasteless and not much variety. It seemed like they were a bit overwhelmed the first night, I had to duck and cover most of the time to avoid being hit by reaching elbows. We ate there 2 nights and in the windjammer the last 2 nights. Windjammer was much better. I do have to say that I found the cruise director cruisin susan to be very lackluster and boring. Didnt find her funny nor entertaining at all. I watched the love and marriage show which is usually very funny, but this time around, it was a snooze fest. She really made me miss my cruise director from carnival, Alex was the best cruise director I have ever seen. She could learn a few things from him. I'm ready to book my next cruise but not feeling so loyal to royal any longer as things have been on a steady decline. For me this cruise was a swing and a miss! Read Less
2 Helpful Votes
Sail Date: December 2018
We did the three-night Enchantment cruise right before Christmas and we had a lovely time. We’ve been on the Enchantment several times before, as we are local to Florida. It is a quick, easy trip. The ship is still in great shape and ... Read More
We did the three-night Enchantment cruise right before Christmas and we had a lovely time. We’ve been on the Enchantment several times before, as we are local to Florida. It is a quick, easy trip. The ship is still in great shape and after we were onboard, we did not have any problems with our sail (more on check-in procedures later). I would recommend this ship to anyone new or experienced with cruising. We had great service in the MDR and the waiters did their best to move along the long dinners for our children. We had great service in the Windjammer on the first day! We had several waiters ask to grab us drinks!! In over 15 years, and over 15 cruises, I’ve never been served a drink in the Windjammer. It was a pleasant and wonderful surprise. The kids club was great and our daughter asked to attend each night. The Diamond Lounge had great service from Courtney, thank you! We opted for Atlantis in Nassau to see the Christmas decorations. We decided to take the local water taxi for $4 each. Once we made the mistake, I remembered we made this mistake several years ago. The water taxi is slow and the “guide” is very, very, very, very loud during his “tour.” We were just looking for a cheap activity. We won’t do this again. The real taxi is the same ($4 per person) and is a lot less painful. Or, we should have just gone to Cable Beach on the #10 bus, which is always a good time. We love Coco Cay. The additions are coming along nicely. Although, I’m not sure how they are going to make their May 2019 deadline. The waterpark is far from complete. We noticed signs for the hotair balloon rides to begin in December, 2018… but the balloon was nowhere in sight. We opted for the snorkel and sandbar excursion (offered by RCI, with local vendor). The snorkeling was great; the snorkel guide was very knowledgeable. But, the best part was the sandbar. The water was relaxing and beautiful! If you are thinking about this Coco Cay excursion, you can search YouTube for videos and they also have a facebook page. I would recommend this excursion to anyone, families, singles, anyone. It was great and only took about 2 hours. We were back in time for lunch. Which reminds me, Coco Cay has really improved their lunch buffet. It is the same BBQ as always, but the food is great and they added some great selections too. Well done! The casino onboard was fun and the nice low minimum of $5 at the craps pit was a nice surprise. I also visted the spa onboard and my treatment was just ok... but nice to be in the spa none-the-less. I would wait to book once onboard, as there were lots of specials. The only complaint I have was the “expedited” check-in procedure at Port Canaveral. I would not waste your time checking in online, printing your set sail pass, and loading your security pictures. If you choose to still do all this….. I would simply show up and ask to be in the normal, upstairs, (not “expedited” check-in line in port). Silly me, I checked in, uploaded security pics, and printed all our documents. It was a waste of time. In the new, just started, “expedited” check-in procedure at Port Canaveral, you are herded into an “expedited” line. Personally, I really like entering in the Diamond line. I was unable to and was herded with the rest of the bunch. The “expedited” technology is NOT ready for prime time. It was very dark in the “expedited” line, so there was MUCH difficulty scanning our documents and taking our pictures (never mind I had already done this at home when I checked in online before the cruise). When I complained that I had already uploaded our pictures (and could see them in the system), it was explained the photos needed to be rotated and retaken. There is not a rotate feature when you upload your own photo. As I said, the technology is not quite there yet. Instead of being greeted by a nice person at the nice desks upstairs, we are just standing around in the “expedited” area, waiting for our documents to be uploaded property in the dim room. It was explained this was a very new procedure when I complained several times. We were not given our Sea Pass cards. It was explained we would get our Sea Pass cards in our cabin when it was available. I thought this was a huge inconvenience for the “expedited” line. I always like to have my Sea Pass card stamped with a hole punch for my bracelet. Therefore, this was not possible in the “expedited” line. Then, we were given a “gold pass” so that we could by-pass the check-in line and enter right on to the boat (this proved NOT to be the case, as we ended up passing everyone else was in the normal, fast check-in line upstairs). Since we didn’t have Sea Pass cards, we were hassled for having papers and two different people asked us for our “gold pass.” Another way this new procedure is not ready yet. Then, one of our children’s picture did not appear when trying to board the boat, even though I uploaded it several days before, and it was just retaken moments ago. They wanted us to leave our child while they sorted it out, which was asinine to leave a five year old. Although I had been very vocal thus far, this is where my husband drew the line and started to get angry. We asked for Security and it got sorted out quickly thereafter. Bottom line… if anyone encourages you to enter the “expedited” check-in line, ask to just proceed upstairs to the normal, old fashion check-in. You will save yourself a heap of time and frustration and you won’t have to wait for your Sea Pass card. Thank you for letting me vent. If I saved at least one family this frustration, I’ll be happy. But, I am happy to report, surprisingly, our Sea Pass cards were in our cabin several hours later… without a hole punch, but there none-the-less. Allow yourself plenty of time when disembarking, as the line took about an hour, unless your off the boat very, very early. Read Less
1 Helpful Vote
Sail Date: December 2018
We were originally booked on Majesty OTS and when Royal moved her to Tampa we were placed on Enchantment OTS and told there would be a cost to move with the ship so we decided to check her out. We missed the fact that there was no C ... Read More
We were originally booked on Majesty OTS and when Royal moved her to Tampa we were placed on Enchantment OTS and told there would be a cost to move with the ship so we decided to check her out. We missed the fact that there was no C & A Top Tier Party. Also no champagne at the Captain's welcome. The weather was bad so we missed Coco Cay and we were told that we could not go there on our sea day since there was another ship calling there. However I have been on more than one cruise where more than one ship has called at Coco Cay at the same time. We did the Rainbow Reef snorkel in Nassau and it was great! The service was good both in the dinning room, windjammer, and at the bars. We did find that many of the tables in the lounges needed to be better wiped down, most were sticky around the edges and underneath. We have another trip on her because of the ship change and hopefully things will be better. Read Less
2 Helpful Votes
Sail Date: December 2018
This was our 3rd Royal Caribbean cruise and our second onboard this ship - our maiden cruise was onboard this ship and it was great. 3 years later the ship is old and worn. First issue was the weather, it was windy and cold when we left ... Read More
This was our 3rd Royal Caribbean cruise and our second onboard this ship - our maiden cruise was onboard this ship and it was great. 3 years later the ship is old and worn. First issue was the weather, it was windy and cold when we left Cape Canaveral and didn't much improve over the next 3 days, so we missed the CocoCay stop. I understand this is not something RC controls and it's really a minor factor in this review. Lesson learned... don't book eastern Caribbean in December. WE selected "My Time" dining based on experience with it on a Princess cruise, however it's not really the same. What it allows you to do is change dinner reservations during the cruise, assuming what you want is available. Otherwise you are pushed to he side and seated as the cruise decides. Another lesson learned. The ship itself is tired and worn with all panels lifting away. The dinner menu is pretty much uninspired and food quality is OK. The absolute worst part was our cabin, 8150, it's below the Solarium pool deck and under a crew work area. We received a free upgrade to a junior suite and thought "good deal". As momma told me "there's no such thing as a free lunch". This has to be the noisiest room on the ship. We were kept awake all night on the first night with bumps, thuds, and metal-on-metal scraping over us starting about 2am. I mentioned it to our attendant and he told us to call "O" and complain. On the second night it started up again and was told they would investigate. It stopped about 3:30am. On the 3rd night it started again about 2am and once again I called. It stopped about 3 am. Tee next morning I went to the Guest desk and lodged a formal complaint. They gave me a 25% credit off this fare for use on another RC cruise (should have been 50-75%. I was assured that they would close the work area during our final night to stop the noise. Actually it did stay quiet until about 4 am, then it started up again. However, that brought to light another problem... a repeated creaking sound over the bed area. Hard to describe, but I thought my wife was wheezing. Turns out with all the other noises, this one was masked. Anyway, 4 sleepless nights and we're debating whether another RC cruise is worth the gamble. Read Less
3 Helpful Votes
Sail Date: December 2018
We went with brother and his wife who usually cruise Carnival. We have been trying to get them onto RC for several years. Well this was not a ship for first impressions. The staff tried, but with the limited resources, they couldn't ... Read More
We went with brother and his wife who usually cruise Carnival. We have been trying to get them onto RC for several years. Well this was not a ship for first impressions. The staff tried, but with the limited resources, they couldn't make up for the many deficiencies. The ship is very dated, with a lot of rust and dirt (even the fake plants in the solarium were very dirty & dusty. Looked like they hadnt been cleaned in years. They were working on the main pool deck and rails (sanding) every day. blocking off available chairs, even on sea days. We had a suite, so sufficient room except there are only 2 electrical outlets in the entire suite. Very inadequate for cell phones, tablet, coffee maker, hair dryer (and we bring a string of mini-lights for Christmas cruises. Security kept one bag as I had a multi-outlet plug in it which they kept and said that maintenance would provide one that had been tested by them. Never received. They didnt tell me until I asked the room attendant and she said that all luggage had been delivered and to go to deck one security. No lobster offered in main dining room, even on formal night. It seems every cruise they offer less and less. We are Diamond status and have begun trying other cruise lines, last year we did Princess and enjoyed very much. I just booked one for February on MSC, especially with their status match program. Brother and his wife were very disappointed with their balcony cabin also. Not a good first impression. Read Less
1 Helpful Vote
Sail Date: December 2018
My past sailing experience was on Liberty of the Seas, a larger ship. The service with Royal Caribbean is always top notch. They really do put the passenger first. There was a nice variety of activities. Enchantment is a smaller ship so ... Read More
My past sailing experience was on Liberty of the Seas, a larger ship. The service with Royal Caribbean is always top notch. They really do put the passenger first. There was a nice variety of activities. Enchantment is a smaller ship so expect everything else to be smaller as well. Smaller arcade, gym, and other shop amenities. My ocean view cabin was nice. Our steward kept the room tidy and would do anything I asked. He created towel animals for us daily. Windjammer buffet was a smidge disappointing but I also do t generally eat buffet style food but didn’t want to use he main dining room for breakfast and lunch. Dinner in the main dining room was nice. Wasn’t alway pleased with my entree but I’d still give it 5 stars for service and effort. I’d say get a few of the appetizers and extra desserts. Yum! They did have a nice selection. I do suggest getting in the porter line on disembark day, it goes way faster. Totally worth a tip of a few dollars. Do not schedule and pay for an airport transfer if your flight is before 1pm. Chances are slim that you’ll make it on time. Speaking from experience. 12pm flight but didn’t arrive to airport till 12pm. Excursions are a little pricey for the Bahamas cruise. Wait for Black Friday sakes if possible. Save yourself the headache. In all, I give enchantment 4 stars. Read Less
2 Helpful Votes
Sail Date: December 2018
This cruise was with my siblings for my 50th birthday. The staff was awesome and so was the food. We enjoyed just sitting in the bars or playing the many trivia games that were offered. I couldn't have asked for a better trip. We ... Read More
This cruise was with my siblings for my 50th birthday. The staff was awesome and so was the food. We enjoyed just sitting in the bars or playing the many trivia games that were offered. I couldn't have asked for a better trip. We rented a cabana on cocoa cay and had a great time. We did not do any shore excursions in Nassau. The ship is older and smaller but I found it to be very enjoyable. I would defiantly cruise on the Enchantment again. The food was excellent even in the Windjammer which I know can be questionable at times. I was very excited to see a stir fry station one night. It was fresh and delicious. We met some great people and Nicola did an awesome job keeping everyone excited and engaged in the games that were offered. This was exactly the kind of trip I was hoping for to celebrate my birthday. Read Less
1 Helpful Vote
Sail Date: December 2018
Best crew i've experienced. Friendly and outgoing. Enjoyed food and entertainment. Nice service. I look forward to trying royal caribbean's largest ships. Solarium was a highlight of our cruise if you don't want the ... Read More
Best crew i've experienced. Friendly and outgoing. Enjoyed food and entertainment. Nice service. I look forward to trying royal caribbean's largest ships. Solarium was a highlight of our cruise if you don't want the noise and crowds of main pool. Great cafe there. Made to order sandwiches and salads. Buffet good, but breakfast and lunch same each day. Embarkation day you hear announcements saying if your done eating, get out. Lol. Too small for crowd waiting to eat. Dining room menu stayed the same with slight changes nightly. service good. Enjoyed entertainment throughout the ship. Pleasantly surprised. Coco cay will soon be great. Completely being redone. Wave pool, fresh water pools. Adult only beach. Water slides. Balloon rides. New restaurants and bars. Royal caribbean has a nice app. Zoom internet is fastest on the ocean. You can stream movies so fast. Only thing is i wish there were more activities. Read Less
2 Helpful Votes
Sail Date: November 2018
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I ... Read More
I was really looking forward to our Thanksgiving weekend cruise. Having been a loyal Carnival cruiser, we decided to switch it up and go with a smaller Royal ship. Big mistake! We are FREQUENT cruisers and have been on 25+ cruises so I know my way around a ship. This was by far the WORST. Everything from the cabin to the service was a disaster, and most of the food was dangerously under-cooked or inedible. The entertainment was barely noticeable and everyone seemed miserable working there-no smiling faces at all. The cruise director was barely visible and the staff was unorganized at best. The activities on the ship consisted of bingo and karaoke and that's about it really. The ship's photographers actually took many pictures of us where we had our eyes closed! The waiters forgot what we ordered and then said our desserts were coming even though we hadn't ordered any. Fake seafood in the ceviche---COME ON!!!! Lasagna tasted like it had some type of meat paste and like it came from a can of Chef Boyardee. Ports of call in the Bahamas were good, but there were no announcements that we heard as to when we could actually get off the ship. When diembarking there was no one to assist guests with where they were going and many people were confused. This is a real Skipper Gilligan! Read Less
1 Helpful Vote
Sail Date: November 2018
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine ... Read More
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine after a couple of trips around it. Would like to have seen the silverware at the table and not by the plates, made it difficult if you did not have pockets. We took issue with a couple of items. Royal Caribbean web site after you are booked is not very helpful along with difficulties navigating to get better information. Our biggest concern was the volume music was played threw out the ship. It was impossible to have a conversation when the music was being played. It would be nice to be able to check your bill in your state room on the TV as other cruise lines have available. Read Less
1 Helpful Vote
Sail Date: November 2018
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on ... Read More
This was a 50th anniversary celebration cruise for my entire family of 13 people. We chose this ship because of the sail date, departure and return port. That was the the first mistake. My wife and I have attained platinum status on Royal Caribbean. However the last time we were on a RCCL ship was in January of 2004. On that cruise the food was not so good, after this cruise, I don't think we will ever go on another Royal Caribbean ship. Let me tell you why. This last cruise was very disappointing. The food was mediocre at best, dining room service was extremely slow. Many of the niceties that we have come to expect on RCCL were missing. Such as days of the week on the carpet in the elevators, chocolate on the pillows, amenities in the bathroom, peppermill service in the dining room. The ship was in desperate need of maintenance. There was rust everywhere including the pool. My adult son was walking on the edge of the pool when he slipped and fell into the water. He cut his foot on one of the rust spots in the pool and required 5 stitches (RCCL provided the medial attention at No Charge). Because his foot was bleeding in the pool, the staff quickly closed and drained the pool. The artificial plants all over the ship were laden with dirt. The frame around the window in our cabin had missing screws and screws that were not seated properly, the door check on the cabin door had 6 screw holes but only 2 had screws in them (I have photos of the missing screws). The live music on the ship was painfully loud. When I questioned some of the senior people about these things, I got apologies. However things did not change. The shore excursion that we all went on was overpriced for what was given. There were people in our group from another ship from a different cruise line that paid less for the same tour. Shame on you Royal Caribbean. I hope someone at Royal Caribbean sees this review and initiates some changes. Read Less
2 Helpful Votes
Sail Date: November 2018
We had a great time! Ship was clean, service was great. The food was very tasty and hot. Our my time dining was very good. We never had to wait. They let us have the same table every night and our waiter took excellent care of us. The ... Read More
We had a great time! Ship was clean, service was great. The food was very tasty and hot. Our my time dining was very good. We never had to wait. They let us have the same table every night and our waiter took excellent care of us. The duck was crispy and juicy. The lamb was tender and tasty. Susan did a great job with the entertainment as usual. I can't say enough good things about this cruise! I was on the oasis last cruise and the ship felt small at first , then I remembered why I love this ship. There is something to be said about this Quaint friendly staff and the people who frequent this weekend get away. It's all about recharging. I came home feeling relaxed and ready to take on my life again. Still my favorite ship. My only complaint is I wish they had of left Coco Cay alone. I miss the nature trails and all the chickens and iguanas and trees.. Oh well they paved paradise to put up a waterpark. Read Less
2 Helpful Votes
Sail Date: November 2018
We’ve been quite “Loyal to Royal” for some time with a few “outside” cruises over several decades. Our next cruise is booked for April, but because we had a November business conference in Orlando, we decided to start with a ... Read More
We’ve been quite “Loyal to Royal” for some time with a few “outside” cruises over several decades. Our next cruise is booked for April, but because we had a November business conference in Orlando, we decided to start with a short cruise to the Bahamas from Port Canaveral. What a disappointment... It wasn’t the size of the ship- we actually prefer smaller, more traditional vessels (ie Navigator) over mega ships (ie Allure). But this was a MESS! From the condition of the ship to the kind staff who simply didn’t seem to understand quality standards, this was by far our worst cruise experience. CABIN We were in a “Superior” Balcony room that was supposed to be a little larger than standard, but it was FAR from “superior.” We’ve had this type cabin before, and they were comfortable enough, but not on Enchantment. Hindsight tells us we should have gone to the hotel director (or whatever they’re called) for assistance, but a) we knew the ship was full and b) we were trying to convince ourselves everything was ok. Not recommended! If you’re miserable, you should let someone know. There were literally chunks missing from the walls, scratches, dings, peeling wallpaper, a drawer that fell out when opened, a sagging bed, rust and mold spots in the bathroom, and burned or dark stains on the sofa fabric. These issues only scratch the surface. We asked our steward for extra bed padding which we recited, and it did help, but it was still miserable. I don’t know why some cabins have the bed placed close to the door vs the balcony, but ours was like this, and we had about 2 feet maximum between the foot of the bed and the wall to navigate around in order to access the sitting area, dressing area and balcony. I’d had a knee procedure a few months ago, and I’m a small person, but wrenching my body around that space wrenched my knee into a state of pain worse than before the procedure. STEWARD While not the best or friendliest, he met our needs and was decent enough. Maybe we’ve been spoiled in the past, but he just didn’t meet standards of what we’ve come to expect from RC. DINING Other than a birthday dinner at Chef’s Table (which was quite nice, with a small, very eclectic group whom we really enjoyed), we had dinner at the same table every night in the MDR. The food was ok, but we don’t expect “outstanding” meals when cruising, even with specialty dining. We had the same mait’re de, head waiter and waiter every night, and they provided reliable and personalized service which was greatly appreciated, and so we “recognized” them our last night. But what a huge disappointment when afterwards they actually “solicited” us by asking for “good reviews with our names mentioned.” If you know RC, or perhaps all cruise lines, you know this is a grande faux pas, “NO NO.” In fact, we didn’t complete the RC post-cruise survey because we were concerned about possibly jeopardizing the jobs of people who sincerely worked very hard, awkward though they were. ENTERTAINMENT/POOLS/FACILITIES A lot of action on this sailing was in the casino, noticed when we passed through on the way to other venues. You expect casinos to be smoky, but this one needs help with ventilation. Had we wanted to gamble, there’s no way we could stay and play. Enchantment’s main entertainment takes place in the multi level, glass balconied Centrum where guests dance and sing the evening away with the performers. Of course the spirit of fun always includes disco 70s night, but these performers soooo over did it (we’re talking MAJOR bump/grind/grab self) that we were creeped out and left. We then tried reliable spots like the Schooner Bar and Bolero’s, but there we encountered some public coupling that was just a little too intimate for our comfort zone, and we’re no “prudes.” We believe we later saw some of these guests in the performance crew? We usually spend a lot of time on sea days around the pools and enjoy the music and dancing, but the volume or acoustics were just excessive on Enchantment. We went to the solarium pool and found it a little more tolerable, but not quite as clean as what you normally see on RC. PORTS/EXCURSIONS Having been to Nassau several times and loving Pearl Island, we tried a different RC excursion to Blue Lagoon and LOVED it. We chose the VIP version which included a beach section for adults only, a barbecue lunch, welcome drinks and OUTSTANDING service, making us finally feel we were on vacation. We spent $45 extra for a beach bed cabana, and it was DEFINITELY worth it! The water was calm, clear, and truly Bahamian Blue. GORGEOUS! On the other hand, compared to RC’s other private beaches on Labadee, Coco Cay was extremely lackluster and dull. My husband has had a 30 year career in the water park industry, so we weren’t looking for slides, inflatables, zip lines or pools, but the beach itself is just featureless. It’s no wonder RC is choosing to enhance it with a water park. Had it been open, we would still have chosen a beach clamshell rental only, but we did hear others complain about multiple delays on opening the new water park. (Note- park opening delays are standard). EMBARKATION/DEPARTURE I’m very sorry to say this was the best part of our “Enchanted” cruise. RC has embarkation down to precise science, and departure was organized and stress free. Unfortunately, this was the first, and hopefully ONLY time we were glad to de board! I wish we weren’t so negative, but we feel compelled to share our experience and perspective. Having sailed with RC many times, we’re certain others will have a much better cruise, and we’re sure our upcoming April cruise will be more similar to what we’ve experienced in the past. Maybe there are just times for some of us when things aren’t quite a match, or the experience just isn’t the same as before. Happy sailing! How sad to save our greatest compliments for embarking and departure. Read Less
3 Helpful Votes
Sail Date: November 2018
My wife and I are long time RCCL cruisers. We are Diamond status and are always happy with RCCL. We booked this cruise because one of our cruising buddies was having a birthday while on board. After watching the price, we ended up ... Read More
My wife and I are long time RCCL cruisers. We are Diamond status and are always happy with RCCL. We booked this cruise because one of our cruising buddies was having a birthday while on board. After watching the price, we ended up booking interior state room #3155 expecting a normal interior stateroom like we enjoyed on numerous occasions. By the time we got into our room after muster and waiting for our other traveling companions we had to quickly get ready for dinner. We did notice a pole/pipe in the room near the bed but because we were rushing we didn't stop to analyze it. Actually joked about it. Then when we returned to the room late that evening it was quite apparent that this pole hindered getting into the bed and also severely obstructed the view of the TV. Hmmm …. what do we do about this at this late hour. Immediately before breakfast the next morning, we went to Guest Services and complained. No rooms available to move us to. We complained that a room like this needed full disclosure before the guest accepted it because of the pole, obstruction and difficulty getting in and out of bed. Then we advised them about the constant squeak all night that ear buds and the pillow over our heads slightly deafened. Guest Services said they would investigate. Our room attended advised us that a Supervisor had come to our room and our sweet attended asked us if we were mad at him. We assured him that we weren't and asked if he put the pole in the room. He said NO and actually admitted that it made it very difficult for him to make up the bed. We laughed with him and said if you had put it there then we'd be mad at you. A day goes by without any contact from Guest Services. Finally we get a call on the next to the last day asking us if we wanted to be moved to another room. We said NO because we were already thru more than half the cruise. They said they had been trying to reach us but we were never in our room. Dah … this is a cruise after all. We asked why they didn't leave a message on the phone. No reply to that question. They said they left us two notes outside our door to contact them. No notes. Finally, after much conversation they gave us a discount towards our next cruise and their apologies. Lesson learned … when booking a cruise ASK questions about your stateroom. The only dumb question is the one you don't ask. Overall, entertainment was good, the singer Lou Gazzara, was the best. The casino was smoker smelly and a turn off. The food in fine dining was great and Windjammer is always consistently good. The staff is always friendly and helpful. Read Less
8 Helpful Votes
Sail Date: November 2018
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior ... Read More
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior interior cabin (yes it was inside of the inside LOL). Never felt the ship even moving and it was dark and cool the way I like my bedroom. We were kept busy on the sea days and could always find something to do. The pools and hot tubs were never overly busy so we were able to swim at our leisure. Really enjoyed the solarium adults only pool area but there really were not many kids on board anyway. Loved the trivia contests with Connie from Argentina. Our wait staff at My Fair Lady were amazing so shout out to Wayne and Sinjin (hope I spelled it right. Our room steward was amazing and catered to all of our wants and needs. I made a special request for a fan before we got on the ship and they provided one for me as well as water and a extension cord for my CPAP machine.Enjoyed the musical shows very much and the adult late comedy show as well. Our cabin was small but comfy (yes the shower curtain does stick to your bootie because it is a small space but we were fresh and clean and that is all that mattered). We always saw someone cleaning and there was plenty of sanitizer to go around. The staff was very friendly and outgoing. The food in the Windjammer buffet was ok but nothing to write home about. I wish they had more beef options and everyday was the same thing. Would have been nice to spice it up and change some of the main dishes available. We had all our dinner meals at My Fair Lady but we used the upgrade option to filet mignon for a small extra fee. I enjoyed all my food but noticed most of the beef selections have the same "gravy" on it so it all kinda tasted the same. Yes people I'm a beef person but also had seafood pasta one night. I was also expecting some different options each evening for dessert but found the same ones each day which was a little disappointing. That being said our servers were amazing and I couldn't ask for any better service. On the first night I was eating dinner and got a very quick case of sea sickness which surprised me because I've never experienced that before. As soon as the main course was served it hit and I basically ran out of the restaurant leaving my poor daughter sitting there all alone and luckily made it to the cabin before I completely embarrassed myself. It was obvious I was missing in acting when the server came back. I was surprised when less than a half hour later there was a knock at my door. I struggled to make it to the door when it suddenly opened and there stood my daughter with two servers from the dining room. Without her asking they had brought two new entrees of Prime Rib and desserts for both of us directly to my stateroom!! I was overwhelmed with gratitude. What amazing service! The next evening when we went to the dining room two of the managers came to my table to ask how I was doing. With all of the people they see each day I was humbled that they remembered me. The third night at dinner we were eating when a person from a neighboring table was walking by and spilled a full glass of red wine all over my left side. I'm not the type of person to get mad and things happen. The guest actually offered to buy us a bottle of wine do to the accident (we don't drink but it was a nice offer). The staff stepped in immediately and helped me get cleaned up and gave me a ticket for three free items to be laundered so they got all the wine out of my clothes and it is a funny note to the trip. We enjoyed the shows very much and I want to let you know to catch the game shows (Love and Marriage and Music hits) as well as the belly flop contest. We laughed so much! We also caught two moviesSo now onto excursions. While in Nassau we bought the Aqua Adventure package at Atlantis. I'm and older person and have to admit I was disappointed when we found that the lazy river was closed for the day (the rapids are too rough for me) so we hung out in the pools most of the day and visited the beach which was beautiful. I have to say almost 300 dollars to hang out in a pool seemed excessive. I enjoyed walking through the hotel and aquarium. We had lunch (sliders and fries with two drinks) and it only cost 20.00 which amazed me. It's a lot of walking but it was beautiful. However, if you have any medical issues I wouldn't suggest the water park. Just take a taxi and visit the beach and stroll through the shops and casino for free. On the last day we visited Coco Cay. BEAUTIFUL is all I can say. I strongly suggest purchasing the clam shell and lounger package. It was 90 for two people but well worth it. They were located at the far end of the island and it was very very quiet. When you purchase the loungers you also get access to a tram which will take you anywhere on the island you want to go. We brought our own snorkeling gear and went snorkeling at our leisure for no additional fee. My daughter purchased the wave runner excursion for 100 and she had an enjoyed her time and it was her first time on a sea doo. She said it was amazing so I suggest you try it. Loved seeing all the iguanas and birds on the island. The BBQ was ok (it was the same food they served in the buffet dining room). We bought two non-alcoholic pineapple drinks and they were nummy! There was so much to do and with only a four night cruise we were kept entertained. One more reminder: you can bring up to 12 bottles of water or soda on board with you and two bottles of wine or champagne which we did do! This will save you a few dollars! Only took 15 minutes to get off the ship, get our luggage and get through customs. Overall I found the cruise to be fun and relaxing and would suggest this cruise! Read Less
6 Helpful Votes
Sail Date: November 2018
My sister and I found a last minute deal and needed a quick getaway so this 3 night/4 day trip on Royal Caribbean's Enchantment of the Seas fit the bill. We have both cruised before, RC, Carnival, Norwegian, RSS. I did not have ... Read More
My sister and I found a last minute deal and needed a quick getaway so this 3 night/4 day trip on Royal Caribbean's Enchantment of the Seas fit the bill. We have both cruised before, RC, Carnival, Norwegian, RSS. I did not have high expectations on this cruise due to the reviews I read. However, I was very surprised. We were in cabin 2626. While it was small, it was bigger than most my sister had cruised in. I am used to balcony's but this room was not bad. It did show a little wear, but it was still clean. There were lots of cubbies and drawers for us to keep our belongings. While the bathroom was small, it is a cruise ship so we expected that. Our room steward was kind enough to bring us robes at our request and he kept the room tidied. He only missed towel animals one night. Windjammer was what you expect at a buffet on a cruise, packed. We avoided it for the most part. We did eat breakfast there one day when we got up early and there were hardly any lines. We had breakfast in My Fair Lady as well and the service and food were very good. Dinner however was spectacular. The service we received from Harrshad and Iketut brought to memory the days of cruising before there were automatic gratuities, back when the staff had to work to get a tip. Top notch. We didn't experience the normal issues we have run into on cruises in the past, lots of lines, crowds, rude people and shoving. Only exception were some women at dinner on the last night who didn't seem to realize they were not the only people in the dining room and that not everyone wanted to listen to their shrieking during dinner. Also, some cruising college students who didn't understand that parties in the hall between cabin doors on a cruise ship are in poor taste. The spa was nice and the team there can help you to relax. Coco Kay was a lot of fun, clean and easy to enjoy. Blue Lagoon Island was another story. We signed up for the Stingray Encounter and Beach Day. After watching the tour operator mimic sex with the stingray in front of guests (went on for at least 10 minutes) we decided to skip that nastiness and headed to the beach. All in all, I would cruise RC again and I would cruise on Enchantment of the Seas again. Coco Kay, yes. Blue Lagoon Island, no. Read Less
1 Helpful Vote
Sail Date: October 2018
I am DIAMOND on RCI. This is my 12th cruise on RC, all previously on larger ships like Freedom of the seas and Oasis Class ships. I was not excited about this ship but my girlfriends wanted to do a girls cruise for Halloween. I had a ... Read More
I am DIAMOND on RCI. This is my 12th cruise on RC, all previously on larger ships like Freedom of the seas and Oasis Class ships. I was not excited about this ship but my girlfriends wanted to do a girls cruise for Halloween. I had a cabin to myself which I had to pay double, I think that is totally ridiculous. I upgraded for $100 more from deck 3 ocean view to a large oceanview on deck 8, with the large windows. I always get a balcony and just didn't want to pay $1000 for that room for 4 nights, which I regretted because I missed the balcony. That's one of my favorite things on a cruise is to just look out from the balcony at the sea, stars, etc. I learned my lesson to never book a room directly underneath the pool deck. I had earplugs in and every night very late or early depending on your perspective of time but around 3 or 4 am I heard loud noises from above of decks being cleaned and furniture being slid across the deck. Every night. And some nights it sounded like a heard of elephants running above my head. The room was OK, seemed a bit dark even with the large window. The room was good size, #8104. The bathroom was very small and the first I have had with shower curtain vs the plastic tube thing the other ships have. Impossible to take a shower without flooding your entire bathroom. They really need to change that out. My room steward was awesome! This was a Halloween Cruise and the Halloween Party and show by the dancers and singers in the centrum was fantastic! It was amazing. The costumes were incredible, including mine LOL. I was impressed with the food in the main dining room (It was better than Freedom and Oasis lately) however the service at our table of 5 was not great. Took a very long time to get courses. They didn't have the best attitude either which is not typical of RC servers. This ship has a strange layout IMO. I'm used to the Royal Promenade and that just lacked on this ship. The shops on the ship are hidden away on Deck 6 and hard to find, they are small and don't offer a lot of merchandise. The guy working the RC logo shop had the personality of a wet mop! Terrible. They had different watches on sale in the middle there different nights, on Tues night I saw a cute Ann Klein watch I liked but didn't buy it that night. Went back on Wed. night and those were all gone and all they had was Invicta out I asked about the watch from the night before and he said they were all put away for next cruise, could no longer buy it! WHAT?? You don't want to sell a watch? The price was $89 and 30% off which was about $65. I found the same watch on Amazon for $49! Bartenders mostly had bad attitudes with the exception of the Schooner Bar which those guys were awesome. I am diamond and get 3 free drinks nightly from any bar from 5-8:30. I was getting ready to go to the headliner show 8:45 (almost Elton John - he was AWESOME!) and I stopped by the bar on the way in to get my free drink ( I only get one per night, can get 3, I don't drink much) I waited in line, there was a man in front of me, it was 8:25. By the time this rude bartender got to me, he said "You're late, it's 8:31!) Really?? He said "What do you do when you are late for work?" I felt that was very inappropriate, I'm on VACATION, so I said forget it, I really don't need that drink if it comes with a bad attitude. He made it for me anyway after chastising me. WOW. Did I mention I am DIAMOND? I have spent a LOT of money on RC cruises and should be treated better than that. The entertainment and shows were good with the exception of "Don't Stop The Rock" OMG boring, very dated songs. Needs to retire. The C/D Cruisin Susan was great. This ship is showing it's age for sure. The solarium pool has lion head fountains that don't work and some of the ears of the cats/lions are broken off. They advertise that room as being A/C but it felt very hot and stuffy in there. I am glad they are bringing in one of my favorite ships Mariner of the Seas back to P Canaveral to do these short Bahamas cruises, I don't think I would go on Enchantment again. I live 2 hours from P. Canaveral so I try to get my cruises out of there. RC has really declined in many areas over the past 15 years for sure. Not the same at all, but I hear other lines have declined as well. It's a shame. We rented a private Bungalow at CocoCay which was awesome. Just beware of the many sting rays in that area. So many of them. We also saw a small 3-foot shark that came very close to the sand on the beach in very shallow water, they said it was a nurse shark, there were several out there. Read Less
1 Helpful Vote
Sail Date: October 2018
Traveled with my husband and 9mth old baby. We booked through a travel agent Nikkia Fun Tours and chose Enchantment of the Seas as it was one on the smaller ships. Since it was my husband’s first cruise, a three night was a perfect ... Read More
Traveled with my husband and 9mth old baby. We booked through a travel agent Nikkia Fun Tours and chose Enchantment of the Seas as it was one on the smaller ships. Since it was my husband’s first cruise, a three night was a perfect starter length. We sailed on October 26th leaving from Port Canaveral to Freeport Bahamas, Cocoa Cay then back to Port Canaveral. Embarkation/Debarkation: This was a breeze. We had all our necessary documents, our bag tags and all other pertinent information were already mailed to us by our wonderful travel agent at Nikkia Fun Tours. We parked our car, tagged our checked luggage, headed up to the check in counters and were given our sea pass cards with no hassle. Same for when it was time to exit the ship, we headed to the deck per our group number and walked right off the ship, our bags were already waiting once we got off and customs was a breeze. Food: Once we got on the ship at around 11:45am we headed straight to the windjammer and found a table since our rooms would not have been ready until 1pm. Lunch was ready and it tasted great! Many wonderful options. A waiter came around and offered to bring us drinks and also to fill my son’s thermos with hot water that I needed to mix his formula later that day. We purchased the non-alcoholic drink package so indulged in a number of virgin cocktails, with the Pina Colada being my favorite and also our choice of sodas in our souvenir cups. Dinner in my fair lady was good, and since it was my birthday we also ate at Chops grill, it was a nice ambiance but outside of a special occasion I don’t think it’s really worth the extra cost. It was nice that the waiter surprised us with a bottle of wine compliments of my awesome travel agent who was very thoughtful and detailed indeed. I would recommend her to anyone who is looking for hassle free cruise travel booking. Cabin: We booked a balcony room, deck 7 near the back of the ship. It was in a great location near the elevators and in a really quiet part of the vessel. Our travel agent had ordered a pack and play for the room and it was already set up for us once we got to the room. The room was not very large but well organized and enough for the three of us. The balcony was a big plus, love being able to go outside enjoy the view of the ocean and get some fresh air. Ports of Call: Freeport: we booked our own excursion. I used excursioneer.com to book day passes to Grand Lucayan Lighthouse Point Resort. It was exceptional! I would say that if it’s not peak season don’t use a booking site, you can grab one of the cabs at the port at $10 round trip and it will take you to the Lucayan Marketplace, from there it’s a short walk to the resort and you can buy the day passes for $20 per adult at the front desk. We ended up paying $25pp since we used a booking site. The resort was not at all crowded and we had full use of all their amenities for the day. We had fun in both the pool and the beach. Coco Cay: We only spent about 30mis there since the captain canceled the day due to high ground swells which caused the rides on the tenders to be very choppy. This was disappointing but it seems like Coco Cay would be a nice place to spend a sunny day. We will be back to try this again! Babies and Tots Daycare Absolutely loved the daycare option on the Enchantment of the seas. It was clean, safe and the caretakers were phenomenal. Our baby spent a total of 9hrs at daycare so that mom and dad could have some found around the ship on days 2 and 3. We had no problems and they took great care of him, $8/hr well spent. Overall it was a great cruise and we will most certainly sail with Royal Caribbean again, maybe for a longer cruise next time. Our baby had a fantastic time and we had a relaxing 3days. Read Less
5 Helpful Votes
Sail Date: October 2018
We wanted to try RC after a few Carnival cruises since everyone raved how RC was sooo much better. HA! The worst cruise ever so far. We went just to go to Coco Cay and like many other times from what I have heard, it was canceled. The only ... Read More
We wanted to try RC after a few Carnival cruises since everyone raved how RC was sooo much better. HA! The worst cruise ever so far. We went just to go to Coco Cay and like many other times from what I have heard, it was canceled. The only entertainment all day was bongo and karaoke. The shows almost non-existent were 30 minutes long. The check in process was nice. The extra money we paid for a jr suite was a complete waste for sure. The room was the same as a standard on Carnival! The only difference was a bathtub vs shower only. The staff not as friendly, they barely mumbled a greeting. I watched as bar staff looked at empty glasses and just walked by. The food in the MDR was great. But most of the staff just blank, robotic. We will stay with Carnival and many other people we met said the same and were not happy. Even the "older" people. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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